8 Android Apps that threaten your security

Security on your PC and on your accounts is the important thing. Security on your phone device is also very very important. That is why we are bringing you a list of 8 applications that are marked by the cybersecurity team as ones that could be used to steal data from you. If you have by any chance any of these applications installed, uninstall them immediately.

List is as follows:

  • Cake VPN (com.lazycoder.cakevpns)
  • Pacific VPN (com.protectvpn.freeapp)
  • eVPN (com.abcd.evpnfree)
  • BeatPlayer (com.crrl.beatplayers)
  • QR/Barcode Scanner MAX (com.bezrukd.qrcodebarcode)
  • Music Player (com.revosleap.samplemusicplayers)
  • tooltipnatorlibrary (com.mistergrizzlys.docscanpro)
  • QRecorder (com.record.callvoicerecorder)

If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.

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Windows computer goes to sleep automatically
If your Windows 10 computer or laptop keeps on going to sleep randomly even when you’re using it, read on as this post will walk you through the process of resolving the problem. There are a number of users who reported about how their Windows 10 computers would automatically go into Sleep Mode. One particular user claimed that when he installed a fresh Windows 10 version he began experiencing the same problem. It turns out that the screen goes to sleep but what’s odd is that the power lights and the keyboard are still working. The computer is also warm to touch which shouldn’t be the case when it is in sleep mode. And when some users tried checking the event log, it showed them that the computer didn’t actually go into sleep mode but it shut down instead. To fix this issue, here are some possible fixes that could hopefully work.

Option 1 – Edit the Power Plan settings using Control Panel

  • Click the Cortana button and type “control panel” in the field and select the appropriate result to open Control Panel.
  • After opening Control Panel, click on the Power Options.
  • From there, select the “Edit Plan Settings” option and make sure that the option to “Put the computer to sleep” is set to Never.

Option 2 – Edit the Power Options using Settings

  • Tap the Windows key + I to open the Settings app.
  • After that, select Settings and go to the Power & sleep section.
  • Next, set the system to “Never” when the device is running on battery power or plugged in.
  • Now restart your computer to make sure that everything is working properly.

Option 3 – Try running the Power Troubleshooter

Another option that could help resolve the problem is the Power Troubleshooter. This built-in troubleshooter in Windows can help you get things up and running again.

Option 4 – Troubleshoot Sleep Mode issue in a Clean Boot State

The issue with Sleep Mode might be caused by some third-party programs installed on your computer. This program might be the one that puts your computer to sleep and so to isolate this possibility, you have to put your PC in a Clean Boot State using the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to install the Windows Updates or upgrade again.

Option 5 – Try checking the Sleep Advanced Settings

  • Click on the Windows key and type “control panel” in the field and select the related search result.
  • Next, select the Security and Maintenance option and click on the Power Options.
  • After that, you have to select the Change Plan Settings but keep in mind that this option is barely readable so you need to read each option carefully.
  • Now click on the Change advanced power settings button and a new window will appear.
  • Then look for the “Sleep” option and expand it to select the Allow hybrid sleep” option. Turn this option off and close all the opened windows.
  • Reboot your computer and check if your computer now functions properly. If it still didn’t work, you may have to reverse the changes you’ve made.

Option 6 – Try installing v9 or 10 of the MEI or Intel Management Engine Interface

Note that this option only applies to users who are using an HP laptop. And if your motherboard does not support Hybrid Sleep, you might have to downgrade the Intel MEI to version 9 or 10. To install v9 or v10, you need to go to the HP Drivers & Downloads page and look for the MEI driver version 9 from the website’s Driver Chipset section. Once you’ve downloaded the driver, install it and if a dialog box warning pops up, simply ignore it and proceed.

Option 7 – Update the device drivers

  • Reboot your computer into Safe Mode with networking support.
  • Tap the Win + R keys on your keyboard to open the Run dialog box.
  • After that, type “devmgmt.msc” in the field and hit Enter or click OK to open the Device Manager.
  • After opening the Device Manager, update all the outdated Device drivers on your computer.
  • Next, right-click on all the driver entries that are appropriately labeled, and then click the Update driver option.
  • Now restart your PC and check if your computer is now back to normal.
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An Easy Guide to Resolve Xpcom.dll Error

Xpcom.dll Error Code - What is it?

To understand the Xpcom.dll error better, first, you need to know what Xpcom.dll file is. Xpcom.dll is basically a typical DLL (Dynamic Link Library) file. It is associated with Firefox developed by Mozilla Foundation for the Windows Operating System. DLL file contains small programs similar to exe (executable) files. Just like any other DLL file, Xpcom.dll helps loads and run programs smoothly. Xpcom.dll functions as a shared file that can be used to run multiple programs on your PC. Xpcom.dll error code occurs when Windows cannot properly load the xpcom.dll file. The error may pop up on the screen in any one of the following formats:
  • "Xpcom.dll not found."
  • "The file xpcom.dll is missing."
  • "Cannot register xpcom.dll."
  • "Cannot find C:\Windows\System32\xpcom.dll."
  • "This application failed to start because xpcom.dll was not found. Re-installing the application may fix this problem."
  • "Xpcom.dll Access Violation."
  • "Cannot start Firefox. A required component is missing: xpcom.dll. Please install Firefox again."
The xpcom.dll error can occur during program installation or while rebooting your PC or when shutting it down.[/section]

Solution

Restoro box imageError Causes

It is difficult to narrow down a single cause of this error code simply because the Xpcom.dll error code may be triggered due to several reasons. Some of the common causes include:
  • Invalid or corrupt xpcom.dll registry entry
  • Viral infection
  • Outdated PC drivers
  • Another program overwrote the required version of xpcom.dll
  • Xpcom.dll file is accidentally deleted or uninstalled
  • Mozilla Foundation hardware failure

Further Information and Manual Repair

Here are the best, quick and easy DIY methods to resolve Xpcom.dll error code on your system within minutes:

Method 1: Update Window Drivers

To resolve the xpcom.dll error on your system, try updating Window drivers. To do this simply use the driver update wizard from within Device Manager. The driver update wizard walks you through the entire drive update process, making it easy and hassle-free for you to update drivers.

Method 2: Download and Install Xpcom.dll File

Since DLL are shared files and used to run and load multiple programs, it is possible that you might have accidentally removed this file while uninstalling a program on your system. This is the reason why the Xpcom.dll file goes missing. To retrieve the Xpcom.dll file simply go to the recycle bin. Reinstall the deleted program. However, if it still doesn’t resolve the error, then it is advisable to download and install the Xpcom.dll file from a trusted DLL file website over the internet.

Method 3: Scan for Viruses and Repair the Registry

If the error code occurs due to malware infection or is related to registry issues, then simply download Restoro. This is a user-friendly and multi-functional PC Fixer deployed with 6 scanners including a powerful antivirus and a registry cleaner. It is compatible with all Windows versions. Simply run it to remove all types of viruses infecting your system and clean/repair the registry. Click here to download Restoro and resolve the Xpcom.dll error on your PC.
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How to Fix Runtime Error 217
Runtime Error 217 can be a big problem if you use your computer for business purposes and you have confidential data/documents stored on your system. This runtime error is quite dangerous. It can slow down your PC performance, lead to system failure and crash, make your system vulnerable to hacker’s attack, and also corrupt important files on your system.

Solution

Restoro box imageError Causes

There is no one particular cause behind the Runtime Error 217. This error can be attributed to several factors such as:
  • Corrupt, missing, or faulty register DLLs of programs. This is usually the cause for Runtime Error 217 when installation is unsuccessful and the crucial system files fail to be registered within the registry.
  • Exposure to Viruses like malware, adware, and spyware. Once a virus (es) gain access to your PC, you may experience Runtime Error 217. These malicious programs can damage your hard drive, boot sectors, memory banks, and registries.
  • Outdated Msvcrt.dll (a Microsoft Visual C++ file) file called.
  • Incorrect Regional settings

Further Information and Manual Repair

If you see Runtime Error 217 message pop up on your computer screen, you must fix and repair it right away before it becomes a big threat to you and your PC. Though Runtime Error 217 is alarming this does not mean that you need to panic. Keep calm and follow the recommended solutions to fix Runtime Error 217 given below.
  • If the error occurs because you called the outdated Msvcrt.dll file, then you must update the file. This can be easily done by clicking the start menu, accessing the control panel, and then hitting the Windows update tab.
  • When you experience Runtime Error 217 due to incorrect regional settings on your PC, then to resolve this issue simply go to the start menu and select Control Panel. Now in the control panel, you’ll find the option clock, click on it and go to the language and region settings. Choose your specific regional settings and save.
  • If the cause of the Runtime Error 217 is incorrect registry entries and DLL files corruption, then to fix the error, you need to download a Runtime Error 217 fixer. After you download this repair tool, run it on your PC. It scans and detects corrupted files and repairs the error swiftly.
  • Nonetheless, if the cause of this problem is a virus, then you need to install a powerful antivirus program. When you run it, the antivirus scans your PC for viruses. Once the scanning is complete the results are displayed on the screen. The results show exactly how many viruses you have on your PC. Once the scan is complete, delete all the files and click repair.
Regardless of whether you have experienced the Runtime Error 217 on your PC or not, it is advisable to install a powerful antivirus and run it every time you use your PC. By running it regularly, you can make sure that you are not exposed to viruses, malware, and spyware programs. Even if your PC gets infected by them, you can delete and remove them timely before the damage is done.
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Guide to Patching Error Code 34

Code 34 - What is it?

Code 34 is one of the several Device Manager error codes. This error code indicates that a hardware device on your PC is not properly configured.

This usually occurs when the device installed on your system is a non-plug and play. Non-plug and play devices don’t configure automatically and require manual configuration from the users end.

Error code 34 is usually displayed in the following format:

“Windows cannot determine the settings for this device. Code 34”

Solution

driverfix boxError Causes

Error code 34 may be triggered due to several reasons like:

  • Improper device configuration
  • Missing or outdated drivers

Device Manager error codes like code 34 are easy to fix. These error codes don’t indicate any serious PC problem, nor are they fatal like blue screen of death error codes.

Nonetheless fixing it immediately is advisable to ensure the proper functioning of the plugged-in hardware device. If you don’t resolve it, you may not be able to use the device.

Further Information and Manual Repair

When PC users experience error codes like code 34, they instantly think of hiring a professional for repair especially if they lack technical understanding.

If you are not a technical whiz and you are also thinking of hiring a professional for the repair job, then don’t! Here’s why, to begin with, Device Manager error codes can be resolved easily, better yet you can fix it by yourself without spending a dime even if you are not technically sound.

To help you, below is a list of easy and effective repair solutions for error code 34. Try them to resolve the issue.

Method 1 - Configure the Device by Using Device Manager

This is one of the best ways to resolve error code 34 on your system. The procedure will take 5 to 7 minutes. Simply follow the steps illustrated below to configure the problematic device on your PC.

  1. First off, go to the start menu
  2. Now type Device Manager in the search bar and press enter to continue
  3. Now in the Device Manager locate the problematic device and click on it
  4. Click on the resources tab to change the resource settings
  5. Now click on the Use Automatic Settings check box
  6. After that click on the Settings based on the tab and then click on the hardware configuration of the device you want to change
  7. Press resource type in the resource settings box to make further changes
  8. Once that is done, click change settings and type a new value for the resource type

Method 2 - Consult the Hardware Manufacturer for Resource Settings

You may not be able to configure resource settings for some devices in such an event it is advisable to consult your hardware manufacturer. Your hardware manufacturer can provide you with specific resource settings. Follow the manufacturer’s instructions to repair error code 34.

If the error continues to persist even after device configuration, then the problem may be linked to driver corruption. In that case, try method 3.

Method 3 - Download DriverFIX to Update Drivers Automatically

Whether code 34 is caused by outdated or corrupted drivers, simply download DriverFIX to resolve. DriverFIX is an advanced and user-friendly software program deployed with an intelligent programming system.

The software scans your PC to detect all problematic drivers. It finds and matches the latest and compatible versions and then updates the drivers accordingly that too automatically and on a regular basis.

Click here to download DriverFIX to repair Device Manager error code 34 on your PC automatically.

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A Quick Guide to Fixing Error Code 10

Error Code 10 - What is it?

Error code 10 is a type of Window Device Manager error code. This error code is generated when the Device Manager can’t start the hardware device or is experiencing device driver issues. It is displayed in the following format:

"This device cannot start. (Code 10)"

You can access complete details about error codes related to Device Manager such as code 10 through the Device Status area in the Device Properties.

By accessing Device Status, you can easily view the status of each device and learn about the specific device that could be causing the problem.

Solution

driverfix boxError Causes

Error code 10 can be triggered due to several reasons. These include:

  • Outdated drivers
  • Corrupted drivers
  • Incompatible drivers
  • Device configuration issues
  • Hardware compatibility problems

Device driver corruption can cause you great inconvenience and PC performance issues. The computer’s operating system relies heavily on device drivers to communicate with the hardware.

For example, the printer driver facilitates functioning of the printer. Similarly, the graphic card driver ensures proper video output on the monitor screen.

However, your PC hardware, such as printer or keyboard, may stop functioning properly if their device drivers become outdated or corrupt. Therefore to avoid inconvenience and to ensure your PC works properly, it is important to resolve the problem immediately without any delay.

Further Information and Manual Repair

To repair error code 10, you don’t have to be a technical whiz or hire a professional computer programmer. Here are some of the best and easy to perform DIY methods that can help you fix this device error in no time.

Method 1 - Reboot Your PC

Sometimes temporary problems in Device Manager can also generate code 10 error. Therefore it is advisable to restart your PC. Rebooting your system might fix the error. Try it! If it does, great, however, if the error still persists, then try other methods listed below.

Method 2 - Reinstall Drivers

Go through the Device Status in the Device Properties to view the driver causing the problem. If any driver is tagged with a yellow exclamation point, it means that driver is the one causing problems. Once identified, uninstall that driver and then reinstall it. This will hopefully resolve the problem.

Method 3 - Update the Device Driver

Whether the error code 10 is generated due to incompatible, corrupted, or outdated device drivers, simply update the device driver to resolve. To update the driver, go to the Device Manager, then click the driver tab in the device properties dialog box.

After that, click update driver. This will start the hardware update wizard. Then follow the instructions to update the driver on your PC. During this process, you may be prompted to provide the driver path.

If you don’t have it, then you will have to download the latest driver from the hardware vendor’s official website. This can be time-consuming and stressful.

Method 4 - Install DriverFIX

Another alternative is to install DriverFIX.  It is a user-friendly device driver management software with an intuitive interface.

Its intelligent algorithm is designed to detect all the problematic drivers in seconds. It automatically updates and accurately installs appropriate drivers and ensures your PC runs at its optimum level in no time.

Click here to download DriverFIX on your system to resolve error code 10.

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Fix Error Code 0x80090016 for PIN and MS Store
If you encounter Error Code 0x80090016 while trying to create a PIN or when you are using Microsoft Store, then you’ve come to the right place as this post will guide you in how you can fix this problem. Recently some users reported that they were unable to sign in or set up the Windows 10 Login PIN. Note that the potential fixes for this issue are totally different in both scenarios. Here’s the error message you get when you encounter the PIN related error:
“Something went wrong, We weren’t able to set up your PIN. Sometimes it helps to try again or you can skip for now and do this later.”
On the other hand, here’s the error message you get for the Microsoft Store-related error:
“Try that again, Something happened on our end and we couldn’t sign you in.”
Here are some potential fixes you can try to fix the Error Code 0x80090016 in the Microsoft Store:

Option 1 – Try to sync the Date and Time

The first thing you can try is to sync the Date and Time of your computer as the wrong Date and Time settings are one of the most common causes of connection problems like the Error Code 0x80090016. This is because of the incompatibility between the SSL Certificate validation date and the System Clock. Thus, you have to sync your System Clock. Refer to the steps below to do so.
  • Start by tapping the Win + I keys to open the Windows Settings.
  • Next, go to Time & Language > Date & time.
  • From there, turn the toggle on for the “Set time automatically and Set time zone automatically” option on the right-side panel.
  • After that, click on Region & language located on the left side panel and make sure that the Country or region on the right-side panel is set to the country you live in.
  • Now close the Settings app and restart your computer and see if it fixes the problem or not.

Option 2 – Try to re-register the Microsoft Store app via PowerShell

  • Tap the Win + X key combination or right-click on the Start button and click on the Windows PowerShell (Admin) option.
  • If a User Account Control or UAC prompt appears, just click on Yes to proceed and open the Windows PowerShell window.
  • Next, type in or copy-paste the following command to re-register the Microsoft Store app and tap Enter:
powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRootWinStoreAppxManifest.xml
  • Wait for the process to be completed and then restart your computer.

Option 3 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.
  • Right-click on the start button and click on Command Prompt (administrator).
  • Next, type in the command, “exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
  • Now restart your PC and afterward, try opening Microsoft Store again and then see if Error Code 0x80090016 is resolved or not.

Option 4 – Try to run the Windows Store Troubleshooter

The Windows 10 Store Apps Troubleshooter will help you in fixing the Error Code 0x80090016. This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working. To use the Windows Store Troubleshooter, follow the steps below.
  • Tap Win + I keys again to open the Windows Settings panel.
  • Go to Update & Security and then go to Troubleshoot.
  • On your right-hand side, scroll down to find the Windows Store Apps and then click on Run the troubleshooter option and see if it fixes the problem.
On the other hand, you can use the options below if you encounter Error Code 0x80090016 while setting up your PIN.

Option 5 – Try to manage the NGC Folder

  • You need to boot your computer into Safe Mode first.
  • Next, delete all the contents of the NGC folder and you can do that by taking ownership of the folder first. To do so, refer to these sub-steps:
    • First, locate the concerned folder and right-click on it then select Properties.
    • Next, click on the Edit button in the Properties window and click OK to confirm if you got a User Account Control elevation request.
    • After that, select user/group from the permission windows or click on the Add button to add another user or group. It would be best if you add “Everyone” to give permission.
    • Then check “Full Control” under the “Allow” column to assign full access rights control permissions.
    • Now edit the permission to Full Control for “Everyone”.
    • Click OK to save the changes made and then exit.
  • After you take ownership of the folder, you can now delete all of its contents.
  • Once you’re done, restart your computer and see if the problem is fixed.

Option 6 – Try to use the Group Policy Editor

  • Tap the Win + R keys to open the Run dialog box
  • Then type “gpedit.msc” in the field and hit Enter or click OK to open the Group Policy Editor.
  • Next, navigate to this setting: Computer Configuration > Administrative Templates > System > Logon
  • After that, double click on “Turn on convenience PIN Sign-in” and set its radio button to Enable. This policy setting has the following description:
“This policy setting allows you to control whether a domain user can sign in using a convenience PIN. If you enable this policy setting, a domain user can set up and sign in with a convenience PIN. If you disable or don’t configure this policy setting, a domain user can’t set up and use a convenience PIN. Note: The user’s domain password will be cached in the system vault when using this feature. To configure Windows Hello for Business, use the Administrative Template policies under Windows Hello for Business.”
  • After you set the radio button to Enable, it will turn on the Logins using the PIN. Note that setting the radio button to Disabled or Not Configured will turn off the Logins using the PIN.
  • Now exit the Group Policy Editor and restart your PC so that the changes can take effect.
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What to do if Windows 10 Taskbar Volume Control is not working
The quickest way to control and manage the volume of your Windows 10 PC is using the Volume control icon in the system tray. However, you might encounter issues in using it especially if you recently updated your PC. After the update, if it no longer responds to mouse clicks, be it a right-click or left-click, read on as this post will show you what you can do to remedy that issue. If you think that you’re the only one who has experienced this problem, you are mistaken as several users also reported that the volume icon does highlight and shows the volume level if you hover the cursor over it but it does not really do anything at all. This is definitely the quickest way to change the audio output in Windows 10 especially when you have to change from speakers to your earphone and whatnot. If you are one of the users whose Windows 10 Taskbar Volume Control icon has stopped working and every time you click on the icon and nothing happens and you’re still not able to adjust the volume of your Windows 10 computer, read on as this post will show you what you can do to fix that problem. Although the audio is working just fine, you will still not be able to adjust the volume from its control icon. The problem is most likely related to the UI interaction. There are times when icons in the taskbar also experience the same issue where you can hover your mouse over them but nothing happens when you click on them. As mentioned, the issue with the volume icon does not seem to affect the actual audio of the computer. Double-check to confirm and if it turns out that the audio is indeed working fine, you can use the hardware of your keyboard to manage and control the volume, however, the software just won’t work. This issue is really inconvenient especially for users who connect their laptops to a bigger display. To fix this issue, here are some suggestions you need to check out.

Option 1 – Try to restart the Windows Explorer

This option may sound silly but it has actually worked in fixing the issue for some users. So if anything gets stuck on the taskbar or system tray, the best way to revive them is by restarting Windows Explorer.
  • Right-click on the taskbar and then select the Task Manager.
  • Next, look for Windows Explorer under the Processes tab.
  • Then right-click and select restart.
  • After that, wait for the restart process to be completed and for the user interface to refresh. Note that you will notice the Taskbar disappearing and reappearing again. It will reload the entire user interface and allows you to access the volume icon. It should work this time.

Option 2 – Restart the Audio services

Restarting the audio services in your computer can also help you fix the volume control issue and to do that, refer to these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Type in “services.msc” in the field and hit Enter to open Services.
  • From there, look for Windows Audio and then right-click on it and go to Properties.
  • After that, you have to make sure that the Startup Type is set to Automatic.
  • Then click on the Stop button. Once it has stopped, start it again.
  • Now restart your computer and see if you can now access the volume icon on the taskbar.

Option 3 – Try to update or roll back the Audio driver

If the glitch in your audio has something to do with software, chances are it might be related to the audio driver – it could be that the newest version of your Windows 10 does not work well with the old version of the driver. This is why you have to update your audio driver to the newest available version.
  • Tap the Win + R keys to open the Run dialog box and then type in devmgmt.msc and tap Enter or click OK to open the Device Manager.
  • Expand the section for the outdated device drivers.
  • And then select the outdated driver(s) and right-click on it/them.
  • From the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
  • Then also click on the option, “Search automatically for updated driver software.
  • Restart your PC after the installation.
Note: If updating the Audio driver didn’t work, you can go to the website of your PC manufacturer and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.

Option 4 – Try running the Playing Audio Troubleshooter

Since the Windows 10 operating system has the Playing Audio Troubleshooter, you can use this troubleshooter to try and fix the volume control issue on your PC. You can access this tool in the Control Panel or in the Taskbar Search and even on the Troubleshooters page of Windows 10. Run this troubleshooter and see if it can fix the issue or not.
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Photos app Export or Share is not working
The Photos app in Windows 10 is the default photo viewer. However, there are times when it might encounter some problems while you use it. One of these problems in the Photos app reported recently is where users try to export or share the images and videos from the app but weren’t successful in doing so. This can be really quite a hassle in opening images on your computer, especially since the Photos app is the default photo viewer in Windows 10 and if you don’t have any other photo viewer app installed. This kind of problem in the Photos app can be noticed when you try to use the “Remix” function for both photos and videos. In other words, this problem can occur with just pictures, videos, as well as a combination of both. So if you are trying to watch a video using this app, then you wouldn’t be able to play it. In such a case, the only thing you can hear is the audio but you wouldn’t see anything except for a hazy purple screen that has not export or share option. There are several possible causes for this problem and it could be fixed by updating the display driver/graphics driver or disabling the hardware-accelerated video encoding. You could also try updating or resetting or reinstalling the Photos app. For more details, follow each one of the suggestions provided below.

Option 1 – Try to update the Graphics driver

You can try to update your Graphics card driver using the Device Manager in your computer to resolve the blank dialog boxes problem or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it. To update your Graphics driver via Device Manager, refer to these steps:
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Option 2 – Try disabling the hardware-accelerated video encoding

The next thing you can do to fix the problem is to disable the hardware-accelerated video encoding in your computer. To do that, follow these steps:
  • Open the Photos app and click on the visible three dots located in the upper right corner of the app and then select Settings.
  • From there, you should see the version number of the app in the “About this app” section. So if your app is version 2018.18071.****0.0 or greater, you should see the Video section which has a toggle button.
  • Turn that toggle button off to disable hardware-accelerated video encoding in the Photos app. This should fix the problem, if not, simply follow the next given options below.

Option 3 – Try to update the Microsoft Photos app

  • Open the Microsoft Store and click on the three horizontal dots for the menu located on the top right portion of the window to see the options.
  • Next, select Downloads and updates and then click the Get updates button in the top right. This will install any pending updates for all the apps including the Microsoft Photos app using the Microsoft Store.

Option 4 – Try resetting the Photos app

  • To get started in resetting the Photos app, open the Windows 10 Settings.
  • Then go to Apps > Apps & features.
  • After that, scroll down until you see the Photos app option – click on it and open its Advanced options.
  • From there, you will see the Reset button, click on it and click and then click on it once more to confirm.
Note: The process may take a couple of minutes to complete. Once it’s done, open the pictures again using the Photos app.

Option 5 – Try reinstalling the Photos app

If none of the options given above worked, then you might want to consider reinstalling the Photos app. Unlike what most users think, it isn’t really that hard reinstalling preinstalled apps as you have the Windows PowerShell for that. To use this program in reinstalling the Photos app, follow these steps:
  • Open the Windows PowerShell program with admin privileges and key in the following command:
Set-ExecutionPolicy Unrestricted
  • After that, execute this second command to re-register and reinstall the Microsoft Photos app.
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}
Note: In the command given, do not forget to replace the “PackageFullName” with the actual package name for the Photos app. After executing the command, it will uninstall the Photos app from your computer so you need to install it again from the Windows Store by simply looking for it. Once you found it, just click on install to start the installation process.
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Windows installation stuck on Set up a Pin
After you fresh install Windows 10 on your computer, it allows you to set up a PIN just before you can start using it. However, a number of users reported that the Windows 10 installation gets stuck on the “Set up a Pin” phase. If you are one of the users who experience the same thing, then read on as this post will walk you through fixing the problem. As users start to use their newly installed Windows 10 computer, they reported that the screen is still stuck even after they enter the correct PIN twice and there is no way for them to go forward or backward. Note that this is a part of the account setup and that your computer must stay connected to your internet connection before you finalize everything. And even though the PIN works when the computer is offline, the account setup still needs an internet connection, at least for a fresh installation. The solution for this kind of issue is quite easy and there won’t be any problem even if your computer shuts down or restarts since the installation is already complete and all that’s left is the account setup. To fix this problem, follow the steps given below. Step 1: The first thing you have to do is to turn off your internet connection or disable all connectivity from your computer. Note: If you are using either an Ethernet cable or a Wi-Fi switch to connect to the internet, you have to disable or remove them. But if you don’t have any options, just completely turn off your internet connection. Step 2: The next thing you have to do is to force your computer to shut down and then restart your computer. The setup process will eventually pick up exactly where it left off. The only difference is that there is no connection to the internet and your screen will no longer be stuck on the PIN setup screen so you now have the option to skip it and wait until you’re logged in for the first time. Step 3: Once you’re done, you can then you can choose to Setup Pin later on and turn your internet connection back on or connect your computer with an internet connection.
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How to Fix Installation Error 1628

What Is Installation Error 1628?

Installation Error 1628 is, as the name suggests, an installation error. When it occurs, a generic 1628 message is displayed to the user. When this message appears, it is either a problem with the install files or an issue with the InstallShield.

Solution

Restoro box imageError Causes

Installation Error 1628 is caused because every Windows-based program or application has been designed that such that it has to be installed on the computer for use. This installation process is important because it not only moves files to the appropriate location on one’s hard drive but also because the process creates registry entries in Windows System files. A vast majority of these programs and applications have a built-in tool that’s responsible for aptly performing this installation. This built-in tool is the InstallShield. This establishes that when this error occurs, it is either because of some unforeseen issue that occurred during the installation process or because of some problem with the InstallShield.

Further Information and Manual Repair

In order to keep this error from occurring in the future, some recommendations are outlined below.
  • Check the installation disc and determine if there are any smudges, scratches, or fingerprints on it. If the system is unable to read data from the disc, Installation Error 1628 will be generated. In order to ensure that the Installation Disc is clean, use a microfiber cloth. Dampen it lightly with water and clean the disc. Wipe the inside of the disc lightly in an outward direction, making sure that it is not wiped in a circular pattern. Try to reinstall the application or program after cleaning the disc. The issue should be resolved. However, if it persists, some problems may be with the InstallShield.
  • The alternative solution is to repair the InstallShield and the procedure goes as follows.
  1. Stop InstallShield’s running process. It may have been crashed and simply needs to be restarted. Now access task manager. Press Ctrl+Alt+Del and the task manager will open. Now go to the processes tab and disable ‘idriver.exe’ and ‘msiexec.exe’ from here.
  2. Now go to ‘C: Program Files/Common Files’. Here you will find the ‘InstallShield’ folder. Select ‘rename’ and modify the folder name to ‘InstallShield1’. Confirm rename and start the installation process again. Now Windows will try to re-install any InstallShield files one needs.
  3. If the error persists after renaming the InstallShield folder, download the Windows Installer from Microsoft’s website. This file will determine whether or not your version is valid. Old versions often have bugs that cause problems. Your system is now ready to be used.
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