Logo

Fix Windows was unable to repair the drive

If you connected your Hard Disk, USB, or SD card to your Windows 10 computer and you suddenly encounter an error that says, “Windows was unable to repair the drive”, read on as this post will help you fix the problem. This kind of error indicates that the file system on the drive has become corrupted and that ChkDsk was not able to repair the problem. You can also encounter this error when you try to run the ChkDsk utility to repair the system.

This kind of error is most likely due to the general corruption of the contents in the drive. It is also possible that you removed the external drive without using the “Safely remove hardware” option or it could be that the drive is still in use. To fix the problem, the obvious thing to do is to safely remove the external drive by using the “Safely remove hardware” option. If it didn’t work, you can try to run the CHKDSK utility from the command line or you could also restart your computer in a Clean Boot State and then run the scan. Before you proceed with the potential fixes provided below, make sure that you create a system restore point first or you could also create a backup copy of the data to an external drive.

Option 1 – Run the CHKDSK utility from the command line

Although some users reported getting the “Windows was unable to repair the drive” when they run a CHKDSK scan, other users reported that running it also fixed the error. Thus, you can try to run it and see if it works or not.

  • In the Windows Search box, type “command prompt” and from the search results, right-click on Command Prompt and select “Run as administrator”.
  • After opening Command Prompt, type this command and tap Enter: chkdsk <Partition Letter>: /f
  • The command you entered will start to check for errors and fix them automatically. Else, it will throw an error message saying, “Chkdsk cannot run because the volume is in use by another process. Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)”.
  • Tap the Y key to schedule Disk Check the next time your computer restarts.

Option 2 – Restart your computer in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that triggers the “Windows was unable to repair the drive” error to appear when you connect your external drive or run the CHKDSK utility. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Once your computer has restarted in a Clean Boot State, perform your scan again and see if it now works, and then start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Fix Windows 0x8007002C – 0x400D Error
In Installing or upgrading your Windows 10, there really is no guarantee that everything will go smoothly as there are times you encounter errors like the “ We couldn’t install Windows 10, 0x8007002C - 0x400D ” error message among other Windows update/upgrade errors. When you encounter this particular error message you will the following message on your screen:
 “We’ve set your PC back to the way it was right before you started installing Windows 10. 0x8007002C-0x400D The installation failed in the SECOND_BOOT phase with an error during MIGRATE-DATA operation”
This kind of Windows upgrade error indicates that some of the files needed for the installation are locked out for some reason and that Windows was not able to migrate them to a new version. It could be that your computer does not have sufficient space for those files. Thus, no matter how many times you try to upgrade your computer, you always end up going back to the previous version of Windows. To fix the “0x8007002C – 0x400D, The installation failed in the SECOND_BOOT phase with an error during MIGRATE-DATA operation” error, here are some suggestions that might help:

Option 1 – Disable your antivirus program

There are times when the antivirus program installed in your computer blocks file access and even disk access. Thus, disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 2 – Perform a Disk Cleanup to free up disk space

Chances are, some unnecessary files in your computer might be interrupting the installation process which explains why you’re getting the “0x8007002C – 0x400D, The installation failed in the SECOND_BOOT phase with an error during MIGRATE-DATA operation” error instead so you need to perform a Disk Cleanup in order to fix the problem.
  • In the Cortana Search box, type “disk cleanup” and click on the related search result.
  • Then select the disk you want to clean and click OK.
  • Wait for the process to be completed and then restart your PC and try to install the Windows upgrade again.

Option 3 – Get rid of any file protection software

The Windows setup migrates the folder from one version to another during the upgrade. However, if some of your folders, if not all, are protected using some file protection software, then Windows won’t succeed in moving the folder and you will encounter this Windows upgrade error instead. Thus, you need to unlock all those protected files or better yet uninstall the file protection software after you remove the locked files. After that, try installing the upgrade again.

Option 4 – Rename the SoftwareDistribution folder

The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net stop bits rename c:windowsSoftwareDistribution SoftwareDistribution.bak
  • After entering these commands, it will stop the Windows Update Service, the Background Intelligent Transfer Service, and rename the SoftwareDistribution folder.
  • Next, got to the C:\Windows\SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
  • Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.
net start wuauserv net start bits
Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.

Option 5 – Run the DISM tool

As mentioned, the “0x8007002C – 0x400D, The installation failed in the SECOND_BOOT phase with an error during MIGRATE-DATA operation” error might also be caused by corrupted files in the computer. Thus, you can try using the DISM tool to repair them. Running the DISM tool can repair the Windows System Image and Windows Component Store in Windows 10.
  • Open the Command Prompt as admin.
  • Then type in this command: DISM /Online /Cleanup-Image /RestoreHealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 6 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve this particular Windows upgrade error. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button.

Option 7 – Try running Microsoft’s online troubleshooter

You also have the option to run Microsoft’s online troubleshooter which could help you fix Windows Update errors including the “0x8007002C – 0x400D, The installation failed in the SECOND_BOOT phase with an error during MIGRATE-DATA operation” error.
Read More
Troubleshooting Fortnite Connection Issues
It is no secret that Fortnite is one of the most played games in the world. Epic has done a great job offering it to plenty of other platforms with cross-play feature meaning that you can play with your friends no matter on what platform they are on. But how Fortnite is a piece of software which is constantly updated and maintained it is pretty normal to have some bugs or issues from time to time. One of the before-mentioned issues is a connection issue or unable to connect to game servers. In our article, we will go through common fixes and solutions in order to get you back in-game as fast as possible. Keep on reading.

fortnite cannot connectCheck the Epic Games Status page

Check the Epic Games Server Status page to make sure all systems are operational. If the issue you’re experiencing is related to an outage or system-wide issue, you won’t be able to connect to the Epic Games Launcher or Fortnite until it's resolved.

Use a wired connection

Wireless connections are not as stable as wired connections. This means that the signal can be unreliable and result in packet loss, connection problems, or higher latency or ping. Connect directly to your modem or router with an Ethernet cable to eliminate this possibility and have the fastest connection possible.

Disable your firewalls

Often the quickest way to fix connection problems due to firewalls is to temporarily uninstall and/or disable it.

Windows Firewall disable guide:

  1. Click on Start.
  2. Click on Control Panel.
  3. Click on System and Security.
  4. Click on Windows Firewall.
  5. Click on Turn Windows Firewall on or off (You might need to provide the Administrator password at this step)
  6. Under each Network location, select the Turn off Windows Firewall option

Uninstall any other firewalls

Using a third-party firewall may prevent you from being able to connect to the Epic Games Launcher, Fortnite, or another Epic Games product. We recommend removing any third party firewalls temporarily to see if this resolves your issue. If it does resolve the problem, make sure to add the following executables as exceptions to your firewall:

Epic Games Launcher

  • C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win64\EpicGamesLauncher.exe
  • C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win32\EpicGamesLauncher.exe

Fortnite

  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping.exe
  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping_BE.exe
  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping_EAC.exe
  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteLauncher.exe
Contact your firewall manufacturer for instructions on how to add these as exceptions to it as this varies between them.

Unblock your network ports

Network ports allow certain types of data to be successfully sent over a network that is used by our services. If you have any of these blocked, it may result in you being unable to connect to our games or use our services properly. To unblock your ports on your router do the following:

Windows

First, you will need to get your default gateway and internal IP address:

  1. Click on Start.
  2. Type cmd and press Enter.
  3. Type ipconfig and press Enter.
  4. Take note of your Default Gateway and IPv4.

Configuring your router to unblock the ports

  1. Open your web browser.
  2. Type your Default Gateway into the address bar and press Enter. (A common Default Gateway is 192.168.1.1)
  3. You may be asked for a username and password. This varies for each router. Before entering anything, try just hitting OK. If that doesn't work, try the common default username and password below: Username: admin Password: password If these don't work, you can check this website for a list of usernames and passwords based on your router model.
  4. Locate the Port Forwarding page in the administration tool and click on it.
  5. Make sure you have Port Forwarding selected and not Port Triggering as this is completely different.
  6. On this screen, you will need to enter the ports and port ranges below with the correct protocol and local IP of which you took note of above: 80 (TCP/UDP), 433 (TCP), 443 (TCP), 3478 (TCP/UDP), 3479 (TCP/UDP), 5060 (TCP/UDP), 5062 (TCP/UDP), 5222 (TCP), 6250 (TCP/UDP), and12000-65000 (TCP/UDP).
If you have any trouble doing the above on your router, make sure to check out the router manufacturer's support site for additional instructions as these will vary from router to router.

VPN and Proxy Servers

Do NOT use VPN or Proxy Servers. These cause issues that can't be resolved by us without having you disable them. Check out this article for information on how to disable your proxy server.

Switch Domain Name Systems (DNS)

Switching your DNS can result in better connectivity and performance for your internet connection. There are two different DNS services we recommend to have you try if you are having issues with your connection. Below are the followings links with instructions on how to change your DNS:

Epic Games Launcher: Edit your Engine.ini file (Windows only)

Editing these settings can result in better download speeds using the Epic Games Launcher:
  1. Click on Start.
  2. Type %localappdata% and press Enter.
  3. Open the EpicGamesLauncher
  4. Open the Saved
  5. Open the Config
  6. Open the Windows
  7. Open ini and add the following lines to it: [HTTP] HttpTimeout=10 HttpConnectionTimeout=10 HttpReceiveTimeout=10 HttpSendTimeout=10[Portal.BuildPatch] ChunkDownloads=3 ChunkRetries=20 RetryTime=0.5
  8. Save the file and open the Epic Games Launcher.
fortnite gameplay
Read More
How to Fix the 0x800ccc92 Error Code

0x800ccc92 - What is it?

The 0x800ccc92 is a Microsoft Outlook error. The error restricts your ability to send and receive emails on your Outlook email address successfully. This error is very similar to 0x800cc90 and 0x800ccc91 Outlook error codes. The 0x800ccc92 error message is often displayed as:

‘Receiving reported error (0x800ccc92): Your email server rejected your login.’

This error is quite common and is faced by many Microsoft Outlook users. It is advisable to fix this error immediately because besides restricting you from sending and receiving emails via Outlook, due to this error the data on your Outlook also becomes inaccessible and unreadable, and sometimes Outlook also begins to freeze unexpectedly.

Error Causes

Some of the most common causes of the error code 0x800ccc92 are:
  • PST files get corrupt
  • Incorrect Outlook configuration settings
  • PST file crosses its fixed file size limit
  • Failure of POP3 and Protocol STMP in database server connection
  • Improper synchronization between Outlook and the server
  • Usage of invalid password or username
  • Virus Infection

Further Information and Manual Repair

Any of the above causes may result in the 0x800ccc92 error message display. If you encounter this Outlook error, you don’t need to panic and call the network personnel in your office to fix and repair the error. In fact, it is very easy to fix and you can repair it by yourself: Here are some of the best and easy ways to resolve this error in the shortest time:
  • If the error message 0x0800ccc92 is displayed as POP3: Invalid Password, then in this case it is advisable to cross-check your Outlook account ID and password. Sometimes this error message may pop up if you insert an incorrect password or ID. Therefore the best way to resolve it to check where you went wrong and then re-enter your ID and Password correctly.
If the error is not related to POP3 (Post Office Protocol) then you can try some other alternative to resolve this issue.
  • Another alternative is to install the latest available Server Service Pack for Exchange. This solution works best if compatibility is the issue.
  • However, when nothing works, then it is advisable to download PST repair tool. The PST repair software is designed to scan, detect, repair, and resolve Outlook errors like 0x800ccc92.  The PST repair software is built with special algorithms that help repair PST corrupt files in seconds. This tool works on all Windows Operating Systems including Windows 8, Windows 7, Windows Vista, Windows XP, Windows 2003, and Windows 2008.
  1. All you need to do is, download and install this software on your system.
  2. Once you download it, run it on your PC to detect errors.
  3. Press scan to get started
  4. The scanning may take about a couple of minutes to complete.
  5. Once it is complete, click on the repair tab to fix the errors.
  6. Now restart your Outlook again and now try sending emails. This solution is likely to work if the above-mentioned solutions don’t.
Read More
Fatal error occurred while trying to sysprep
There are several kinds of errors you could encounter when you are running Windows 10 on a virtual machine. The Windows OS knows the difference between booting up in a standalone computer or in a virtual machine. This is why some specific drivers and system capabilities are used while emulating the Windows OS on software and during this phase, there are times when the System Preparation may throw up an error that says, “A fatal error occurred while trying to sysprep the machine”. This kind of error arises due to a race condition wherein the Sysprep command tries to stop the Microsoft Distributed Transaction Coordinator or MSDTC service and the VMware tool tries to start the MSDTC service. You may also see the following messages logged in the Setuperr.log file:
  • [0x0f0082] SYSPRP LaunchDll:Failure occurred while executing ‘C:Windowssystem32msdtcprx.dll,SysPrepDtcCleanup’, returned error code -2146434815[gle=0x000000b7]
  • [0x0f0070] SYSPRP RunExternalDlls:An error occurred while running registry sysprep DLLs, halting sysprep execution. dwRet = -2146434815[gle=0x000000b7]
  • [0x0f00a8] SYSPRP WinMain:Hit failure while processing sysprep cleanup providers; hr = 0x80100101[gle=0x000000b7]
To fix the 0x0f0082, 0x0f0070, 0x0f00a8 Sysprep errors, you can check out two potential fixes. First, you have to check the status of the MSDTC service and the second one is to check the settings in the Windows Registry. Note that these fixes are proven to be effective on many users and apply to several versions of Windows, including Windows 10.

Option 1 – Check the status of the MSDTC service via Command Prompt

As mentioned, the error could be caused by the malfunctioning of the MSDTC service or it. Thus, you have to uninstall and reinstall the MSDTC service to resolve the problem and you can do that using Command Prompt. Follow the steps below.
  • In the Start Search, type “command prompt” and from the results, right-click on Command Prompt and then select the “Run as administrator” option to open it with admin privileges.
  • If a User Account Control or UAC prompt appears, just click on Yes to proceed.
  • Once you’ve opened Command Prompt, execute this command: msdtc –uninstall
  • The command you just entered will uninstall the MSDTC service. After that, you need to execute this second command to reinstall the service: msdtc –install
  • Now exit Command Prompt and check if the error is now fixed.

Option 2 – Check the Registry settings

  • Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and click OK or hit Enter to open the Registry Editor.
  • After opening the Registry Editor, navigate to this registry path: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionSoftwareProtectionPlatform
  • From there, look for a DWORD value that’s named “SkipRearm” and double click on it.
  • Then change its value data to “1”.
  • Restart your computer to apply successfully apply the changes made and check if it was able to fix the error.
Read More
Easy Remove ShopAtHome Guide

ShopAtHome Toolbar is a browser extension. This extension tracks information when you visit a website, whether typing in the URL or clicking a link, the Browser App recognizes whether the URL is that of an Affiliate Store, and, if so, may redirect you through the affiliate network site to the Affiliate Store’s website, at which time, a tracking cookie will be placed in your browser. This cookie is the tracking mechanism that will follow your transaction with the Affiliate Store.

During installation, the Browser App may automatically change the default search engine used by your Web browser, whether via a built-in search box or otherwise, to our search engine. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times.

Multiple anti-virus scanners have detected possible malware in ShopAtHome.com Helper and are therefore classified as potentially unwanted and flagged for optional removal.

About Browser Hijackers

Browser hijacking is actually a form of an unwanted program, often a web browser add-on or extension, which then causes modifications in the browser’s settings. Browser hijackers can do a variety of things on your PC. The idea would be to force users to visit certain sites that are looking to increase their visitor traffic and generate higher ad income. A lot of people assume that these kinds of sites are legitimate and harmless but that is incorrect. Almost every browser hijacker poses an actual threat to your online safety and it is important to classify them under privacy risks. They do not just screw up your web browsers, but browser hijackers could also modify the system registry, leaving your computer or laptop susceptible to other forms of hacking.

Browser hijacking signs and symptoms

Signs that your web browser is hi-jacked include: 1. the home page of your web browser is changed suddenly 2. you find yourself regularly directed to some other web page than the one you actually meant 3. The default search page of the browser is changed 4. you find many toolbars in your web browser 5. you see a lot of pop-ups on your computer screen 6. your internet browser starts running sluggishly or displays frequent glitches 7. Inability to navigate to particular sites, particularly anti-malware as well as other security software sites.

How browser hijacker infects PCs

Browser hijackers infect computers through malicious email attachments, downloaded infected documents, or by checking out infected internet sites. They also come from add-on programs, also called browser helper objects (BHO), web browser extensions, or toolbars. Other times you may have unintentionally accepted a browser hijacker as part of a software program package (generally freeware or shareware). Popular examples of browser hijackers include Conduit, CoolWebSearch, Coupon Server, OneWebSearch, RocketTab, Delta Search, Searchult.com, and Snap.do.

The best ways to get rid of browser hijackers

Some hijackers could be removed simply by uninstalling the related freeware or add-ons from the Add or Remove Programs in the Microsoft Windows Control Panel. Sadly, the majority of the software packages utilized to hijack a web browser are deliberately designed to be hard to detect or remove. Besides, browser hijackers can modify the Windows registry so it can be very difficult to fix manually, particularly if you are not a very tech-savvy person.

Help! Malware Preventing Anti-virus Installation And Access To The Web

All malware is inherently dangerous, but certain kinds of malware do a lot more damage to your computer or laptop than others. Some malware sits in between the computer and the net connection and blocks some or all websites that you would like to visit. It might also block you from adding anything on your PC, especially anti-malware applications. If you’re reading this, odds are you’re stuck with a virus infection that is preventing you to download and/or install Safebytes Anti-Malware software on your PC. Do as instructed below to get rid of the malware by alternate methods.

Boot your PC in Safe Mode

In the event the malware is set to load at Windows startup, then booting in Safe Mode should avoid it. Just the minimum required applications and services are loaded when you boot your personal computer in Safe Mode. To launch your Windows XP, Vista, or 7 PCs in Safe Mode with Networking, please do as instructed below. 1) Press the F8 key repeatedly as soon as your PC boots, but before the big Windows logo shows up. This will conjure up the “Advanced Boot Options” menu. 2) Make use of the arrow keys to choose Safe Mode with Networking and press ENTER. 3) Once you get into this mode, you should have online access again. Now, obtain the virus removal application you need by utilizing the browser. To install the application, follow the guidelines in the installation wizard. 4) Right after installation, do a full scan and let the software delete the threats it detects.

Use an alternate web browser to download a security program

Malicious program code can exploit vulnerabilities in a particular browser and block access to all antivirus software websites. The best solution to avoid this problem is to choose a browser that is well known for its security features. Firefox contains built-in Phishing and Malware Protection to keep you secure online.

Install and run anti-virus from a USB drive

Here’s another solution which is using a portable USB anti-virus software package that can check your system for viruses without the need for installation. Try these simple actions to clean up your affected computer by using portable anti-malware. 1) Make use of another virus-free computer system to download Safebytes Anti-Malware. 2) Put the USB drive into the clean PC. 3) Double click on the downloaded file to run the installation wizard. 4) When asked, choose the location of the USB drive as the place where you would like to store the software files. Follow the on-screen instructions to finish the installation. 5) Now, plug the thumb drive into the corrupted system. 6) Run the Safebytes Anti-malware directly from the pen drive by double-clicking the icon. 7) Run Full System Scan to identify and clean-up up all types of malware.

SafeBytes Anti-Malware Features

If you’re planning to purchase anti-malware for your computer system, there are many brands and utilities for you to consider. Some are very good ones, some are ok types, while some are simply just fake anti-malware software that could harm your PC themselves! While looking for an antimalware tool, pick one that provides reliable, efficient, and total protection against all known computer viruses and malware. While considering the dependable software programs, Safebytes AntiMalware is undoubtedly the highly recommended one. Safebytes is among the well-established computer solutions firms, which provide this complete anti-malware tool. With its cutting-edge technology, this application can help you remove multiples types of malware including computer viruses, worms, PUPs, trojans, adware, ransomware, and browser hijackers. SafeBytes anti-malware takes computer protection to a totally new level with its enhanced features. Here are a few popular features found in this program: Antimalware Protection: With a critically acclaimed anti-malware engine, SafeBytes offers multilayered protection that is intended to find and get rid of viruses and malware that are hidden deep inside your computer’s operating system. Live Protection: SafeBytes provides complete and real-time security for your PC. It’ll continuously monitor your pc for hacker activity and also gives users sophisticated firewall protection. Extremely Speed Scanning: SafeBytes Anti-Malware has got a multi-thread scan algorithm that works up to 5x faster than any other anti-malware software. Web Filtering: SafeBytes provides an instant safety rating on the pages you are about to check out, automatically blocking harmful sites and make sure that you’re certain of your online safety while browsing the net. Lightweight Application: This software program is not “heavy” on the computer’s resources, so you will not find any overall performance troubles when SafeBytes is operating in the background. 24/7 Customer Service: Skilled technicians are at your disposal 24/7! They will quickly fix any technical issues you might be encountering with your security software.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove ShopAtHome without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by ShopAtHome

Files: File %PROGRAMFILESSelectRebatsToolbarShopAtHomeToolbar.dll. File %WINDIRDownloaded Program Filesinstall.inf. File %WINDIRDownloaded Program Filessahagent-cdt1004.exe. File %LOCALSETTINGSTempsahagent-cdt1004.exe. File %LOCALSETTINGSTempcdt1004.sah. File %LOCALSETTINGSTempsetup4002b.cab. File %LOCALSETTINGSTempsetup4002b.ini. File %SYSDIRap9h4qmo.ini. Search and Delete: ap9h4qmo.ini. File %SYSDIRap9h4qmo.exe. File %SYSDIRBundleLite_westfrontier1001.exe. File %SYSDIRap9h4qmo.ini. File %WINDIRa95kfrhe.exe. File %SYSDIRa95kfrhe.ini. File %SYSDIRa95kfrhe.ini. File %SYSDIRq17i9a4j.ini. Search and Delete: ap9h4qmo.ini. Directory %LOCALSETTINGSTempSahUpdate. Registry: Key 759C257C-F750-4F52-AB58-FB8A7B8770FE at HKEY_CLASSES_ROOTTypeLib. Key HKEY_CLASSES_ROOT named GRInstall7.Installer Key HKEY_CLASSES_ROOT named GRInstall7.Installer.1
Read More
Fix DRIVER_CORRUPTED_EXPOOL Error
If you suddenly encounter the DRIVER_CORRUPTED_EXPOOL Blue Screen of Death error when using your computer, then there might be some issues with the device drivers on your Windows 10 computer. This kind of BSOD error can occur at any point while you are using your PC. Its main cause is due to some error in the System Pool where a driver becomes incompatible with the operating system or when the configuration files get corrupted for some reason. If you are one of the users who are currently inconvenienced by the DRIVER_CORRUPTED_EXPOOL error, worry not, as this post will give you some potential fixes that might help resolve the problem.

Option 1 – Perform a System Restore

Performing System Restore might help you in fixing the DRIVER_CORRUPTED_EXPOOL Blue Screen error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 2 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like DRIVER_CORRUPTED_EXPOOL error. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 3 – Update the Device drivers

The device driver installed in your computer might be incompatible with your operating system which is the reason why the DRIVER_CORRUPTED_EXPOOL Blue Screen error occurs. To fix that, you have to update your device drivers.
  • Tap the Win + R keys on your keyboard to open the Run dialog box.
  • After that, type “msc” in the field and hit Enter or click OK to open the Device Manager.
  • After opening the Device Manager, update all the outdated Device drivers on your computer.
  • Next, right-click on all the driver entries that are appropriately labeled, and then click the Update driver option.
  • Now restart your PC and check if the BSOD error is fixed or not.

Option 4 – Uninstall any faulty device drivers

  • Tap the Win + R keys on your keyboard to open the Run dialog box.
  • After that, type “msc” in the field and hit Enter or click OK to open the Device Manager.
  • From there, look for any device driver which has a yellow exclamation mark which indicates that something is wrong with them.
  • And then right-click on each one of them and click on Uninstall.
  • Once you’re done uninstalling the faulty drivers, restart your computer and allow your computer to reinstall the drivers you just uninstalled.

Option 5 – Try running the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be causing the Machine Check Exception BSOD error. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 6 – Try updating the BIOS

As you know, the BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msinfo32” in the field and press Enter to open System Information.
  • From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
  • After that, you should see the developer and version of the BIOS installed on your PC.
  • Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
  • If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
  • Now double click on the downloaded file and install the new BIOS version in your computer.
  • Now restart your computer to apply the changes made.

Option 7 – Try resetting Windows 10

To fix this BSOD error, you can try resetting Windows 10. Doing so won’t get rid of any file in your system – instead of erasing all your media files and documents, this reset option resets all the system settings and files.
Read More
Completely Remove MySearchDial Tutorial

MySearchDial is a browser hijacker that typically comes bundled with free software on the internet. This web platform designed for searching the internet and offers the installation of its software. This software injects itself into browsers and gains access to your settings, browsing data & user information. This data is distributed to the ad providers without limitation. While covered by their EULA, most users will be unaware of what they agree to with checkboxes selected by default. The software also adds a huge amount of registry keys and links throughout the operating system. Since the software injects itself into many personal files, removing the software results in a total reset of your browser settings. For these reasons MySearchDial is classified as potentially unwanted and is flagged for removal by a number of internet security utilities.

About Browser Hijackers

Browser hijacking is a common type of online fraud where your internet browser configuration settings are altered to allow it to carry out things you do not intend. Practically the majority of browser hijackers are created for marketing or advertising purposes. Usually, hijackers are designed for the benefit of online hackers usually through income generation that comes from forced ad clicks and website visits. Even though it may seem naive, these tools are designed by vicious individuals who always look to take full advantage of you, so that hackers can make money from your naive and distraction. Some browser hijackers are designed to make certain modifications beyond the browsers, like altering entries on the computer registry and letting other types of malware further damage your computer.

How you can know if your internet browser is hijacked

There are several symptoms that point to browser hijacking: 1. your browser’s home page has been reset to some unfamiliar website 2. your web browser is constantly being redirected to pornography websites 3. default online search engine is changed 4. discover new toolbars that you simply didn’t add 5. you observe lots of pop-ups on your computer screen 6. your internet browser has become unstable or starts running slowly 7. you’re blocked to access the websites of security solution providers.

So how exactly does a browser hijacker infect a PC

Browser hijackers can enter a computer in some way or other, including via file sharing, downloads, and e-mail also. They could also come from add-on applications, also called browser helper objects (BHO), web browser extensions, or toolbars. Other times you may have inadvertently accepted a browser hijacker as part of an application package (generally freeware or shareware). Examples of popular browser hijackers are Fireball, Ask Toolbar, GoSave, CoolWebSearch, Babylon Toolbar, and RocketTab. The existence of any browser hijacker malware on your system might significantly diminish the web browsing experience, track your internet activities that lead to severe privacy concerns, degrade overall system efficiency, and lead to software instability as well.

Getting rid of browser hijackers

Some hijackers could be removed by deleting the free software they were included with or by removing any add-ons you have recently added to your computer system. But, most hijackers are hard to remove manually. Regardless of how much you attempt to get rid of it, it can return over and over again. On top of that, manual removal needs you to execute many time-consuming and complicated actions which are very difficult to carry out for rookie computer users.

Can't Install Safebytes Anti-malware because of a Virus? Do This!

All malware is bad and the effects of the damage could differ based on the specific type of malicious software. Certain malware types alter web browser settings by adding a proxy server or change the PC’s DNS configurations. When this happens, you’ll be unable to visit certain or all sites, and therefore not able to download or install the required security software to remove the malware. If you’re reading this now, you may have probably recognized that virus infection is the reason for your blocked web traffic. So what do if you need to download and install an antivirus application like Safebytes? Although this kind of problem can be difficult to circumvent, there are a few actions you can take.

Install the anti-virus in Safe Mode

If the malware is set to run at Windows startup, then booting in Safe Mode should prevent it. Only minimal required programs and services are loaded when you start your computer or laptop in Safe Mode. To launch your Windows XP, Vista, or 7 PCs in Safe Mode with Networking, do as instructed below. 1) Press the F8 key repeatedly as soon as your computer boots, but before the big Windows logo or black screen with white texts shows up. This will bring up the Advanced Boot Options menu. 2) Use the arrow keys to choose Safe Mode with Networking and press ENTER. 3) Once you get into this mode, you should have access to the internet once again. Now, get the virus removal application you need by using the internet browser. To install the application, follow the guidelines in the installation wizard. 4) As soon as the application is installed, let the scan run to remove viruses and other malware automatically.

Utilize an alternate web browser to download an anti-malware program

Malicious program code might exploit vulnerabilities on a specific internet browser and block access to all anti-virus software websites. If you appear to have a virus attached to Internet Explorer, then switch over to an alternate browser with built-in security features, such as Chrome or Firefox, to download your favorite anti-malware program – Safebytes.

Run antivirus from a pen drive

Another approach is to download and transfer antivirus software from a clean computer to run a virus scan on the affected system. Abide by these steps to run the anti-virus on the affected computer system. 1) Make use of another virus-free computer to download Safebytes Anti-Malware. 2) Plug the Flash drive into the clean computer. 3) Run the setup program by double-clicking the executable file of the downloaded software, with a .exe file extension. 4) When asked, select the location of the USB drive as the place where you would like to store the software files. Follow the on-screen instructions to finish the installation. 5) Transfer the USB drive from the clean computer to the infected computer. 6) Double click the Safebytes Anti-malware icon on the thumb drive to run the application. 7) Click on the “Scan Now” button to start the virus scan.

SafeBytes Anti-Malware Features

In order to protect your computer or laptop from many different internet-based threats, it is very important to install an anti-malware application on your PC. However, with countless numbers anti-malware companies in the market, nowadays it is actually difficult to decide which one you should purchase for your PC. Some of them do a good job in getting rid of threats while some will damage your PC themselves. You have to choose a product that has got a good reputation and detects not just computer viruses but other sorts of malware too. When considering commercial antimalware software options, most people choose well-known brands, such as SafeBytes, and are very happy with it. SafeBytes antimalware is a highly effective and easy-to-use protection tool that is ideal for end-users of all levels of IT literacy. Using its outstanding protection system, this tool will instantly detect and remove most of the security threats, including viruses, adware, browser hijackers, PUPs, trojans, worms, and ransomware. SafeBytes carries a plethora of amazing features which can help you protect your laptop or computer from malware attack and damage. The following are some popular features found in this software program: Real-time Active Protection: SafeBytes gives complete and real-time security for your personal machine. They’re highly effective in screening and getting rid of various threats because they’re constantly revised with the latest updates and safety measures. Most Reliable AntiMalware Protection: Safebytes is made on the very best virus engine in the industry. These engines will identify and remove threats even during the early stages of a malware outbreak. Internet Security: SafeBytes gives an instant safety rating on the pages you’re going to visit, automatically blocking risky sites and making sure that you’re certain of your safety while browsing the net. Lightweight: SafeBytes provides total protection from internet threats at a fraction of the CPU load because of its advanced detection engine and algorithms. 24/7 Online Tech Support: Support service is readily available for 24 x 7 x 365 days through email and chats to answer your queries.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove MySearchDial without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by MySearchDial

Files: %PROGRAMFILES%Mysearchdialbhmysearchdial.dll. %PROGRAMFILES%MysearchdialescortShld.dll. %PROGRAMFILES%MysearchdialmysearchdialApp.dll. %PROGRAMFILES%MysearchdialmysearchdialEng.dll. %PROGRAMFILES%Mysearchdialmysearchdialsrv.exe. %PROGRAMFILES%MysearchdialmysearchdialTlbr.dll. %PROGRAMFILES%MysearchdialSqlite3.dll. %APPDATA%MozillaFirefoxProfilesENV(mysearchdial_path)[email protected]. %APPDATA%mysearchdialmysearchdial. %APPDATA%mysearchdial. %PROGRAMFILES%Mysearchdialbh. %PROGRAMFILES%Mysearchdial. Registry: Key HKEY_CLASSES_ROOT named esrv.mysearchdialESrvc.1 Key HKEY_CLASSES_ROOT named esrv.mysearchdialESrvc Key HKEY_CLASSES_ROOT named mysearchdial.mysearchdialappCore.1 Key HKEY_CLASSES_ROOT named mysearchdial.mysearchdialappCore Key HKEY_CLASSES_ROOT named mysearchdial.mysearchdialdskBnd.1 Key HKEY_CLASSES_ROOT named mysearchdial.mysearchdialdskBnd Key HKEY_CLASSES_ROOT named mysearchdial.mysearchdialHlpr.1 Key HKEY_CLASSES_ROOT named mysearchdial.mysearchdialHlpr Key 0400EBCA-042C-4000-AA89-9713FBEDB671 at HKEY_CLASSES_ROOTInterface. Key 0BD19251-4B4B-4B94-AB16-617106245BB7 at HKEY_CLASSES_ROOTInterface. Key 219046AE-358F-4CF1-B1FD-2B4DE83642A8 at HKEY_LOCAL_MACHINESOFTWAREMicrosoftInternet ExplorerLow RightsElevationPolicy. Key 3004627E-F8E9-4E8B-909D-316753CBA923 at HKEY_CLASSES_ROOTCLSID. Key 3281114F-BCAB-45E3-80D9-A6CD64D4E636 at HKEY_CLASSES_ROOTInterface. Key 44533FCB-F9FB-436A-8B6B-CF637B2D465A at HKEY_CLASSES_ROOTInterface. Key 44B29DDD-CF7A-454A-A275-A322A398D93F at HKEY_CLASSES_ROOTInterface. Key 4ED063C9-4A0B-4B44-A9DC-23AFF424A0D3 at HKEY_CLASSES_ROOTCLSID. Key 82E74373-58AB-47EB-B0F0-A1D82BB8EB5C at HKEY_CLASSES_ROOTCLSID. Key A4DE94DB-DF03-45A3-8A5D-D1B7464B242D at HKEY_CLASSES_ROOTInterface. Key AA0F50A8-2618-4AE4-A779-9F7378555A8F at HKEY_CLASSES_ROOTInterface. Key B2DB115C-8278-4947-9A07-57B53D1C4215 at HKEY_CLASSES_ROOTInterface. Key B97FC455-DB33-431D-84DB-6F1514110BD5 at HKEY_CLASSES_ROOTInterface. Key C67281E0-78F5-4E49-9FAE-4B1B2ADAF17B at HKEY_CLASSES_ROOTInterface. Key D40753C7-8A59-4C1F-BE88-C300F4624D5B at HKEY_CLASSES_ROOTCLSID. Key E72E9312-0367-4216-BFC7-21485FA8390B at HKEY_CLASSES_ROOTInterface. Key EF5625A3-37AB-4BDB-9875-2A3D91CD0DFD at HKEY_CLASSES_ROOTCLSID. Key EF5625A3-37AB-4BDB-9875-2A3D91CD0DFD at HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionExplorerBrowser Helper Objects. Key F6CCB6C9-127E-44AE-8552-B94356F39FFE at HKEY_CLASSES_ROOTInterface. Key FBC322D5-407E-4854-8C0B-555B951FD8E3 at HKEY_CLASSES_ROOTTypeLib. Key FFD25630-2734-4AE9-88E6-21BF6525F3FE at HKEY_CLASSES_ROOTInterface. Key mysearchdial at HKEY_CURRENT_USERSoftware. Key mysearchdial at HKEY_CURRENT_USERSoftwareInstallCore. Key mysearchdial at HKEY_LOCAL_MACHINESOFTWARE. Key mysearchdial at HKEY_LOCAL_MACHINESOFTWAREInstallCore. Value 3004627E-F8E9-4E8B-909D-316753CBA923 at HKEY_LOCAL_MACHINESOFTWAREMicrosoftInternet ExplorerToolbar.
Read More
Attempt was made to reference a token
If you were trying to open File Explorer but it suddenly stopped working and you encounter an error message that states, “An attempt was made to reference a token that does not exist”, read on as this post will guide you in fixing this problem. This problem was initially reported after the April Update and Microsoft was able to fix it right after correcting the build. However, this effort seems futile for some users as recently, some reported getting the same error when they try to open not just Windows File Explorer but also with utilities like Microsoft Management Console or MMC, Visual Studio, Task Manager, Printer, Recycle Bin, etc. Two of the most likely causes of this error are a troublesome Windows Update and corrupted system files. Whatever the cause is, here are some suggestions you can follow to fix the “An attempt was made to reference a token that does not exist” error.

Option 1 – Try to re-register the problematic DLL file

You may have to re-register the ntdll.dll file using the regsvr32.exe before you can successfully install the program and fix the ntdll.dll file crash error. The Regsvr32 tool is a command-line utility that can be used to register and unregister OLE controls like DLL and ActiveX (OCX) control in the Windows operating system. Follow the steps below to use it.
  • Open Command Prompt as admin from the WinX menu.
  • Next, type the following commands in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
    • exe /[DLL file]
    • exe [DLL file]
Note: Replace “[DLL file]” with the name of the DLL file that was pointed out in the error.
  • After you execute the given commands, you should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully. After that, try to install the program again and see if it now works.

Option 2 – Replace the DLL file from a trusted source

  • First, you need to get the new DLL file from another computer with preferably the same file version number.
  • After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
    • x86: This PC > C:/Windows/System32
    • x64: This PC > C:/Windows/SysWOW64
  • Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
  • Now type the “regsvr32 ntdll.dll” command and hit Enter.
  • Restart your PC and check if the error is now fixed.

Option 3 – Perform a System File Checker scan

The System File Checker or SFC scan could detect and automatically repair damaged system files that could be causing the “An attempt was made to reference a token that does not exist” error to pop up. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow and hit Enter.
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 4 – Try reverting back to the previous build of Windows

This kind of error might have something to do with a Feature Update so you can try to revert your computer to a previous build of Windows 10 as it could help you fix the problem. In this case, it would better if you refrain from updating your Windows 10 computer until this problem is completely resolved by Microsoft.
Read More
Enumerating user sessions to generate ...
There are times when the Windows Search doesn’t work and you wouldn’t have a clue as to why it happened since it does not give any error codes. In such cases, you have to check the error logs in the Event Viewer to find out more about the problem. From there, look for an error with the Event ID 3104 in the Windows error logs and if you see an error message that says, “Enumerating user sessions to generate filter pools failed”, read on as this post will guide you in fixing the problem. Apart from the error message, you might also see more information in the details section of the log that says, “(HRESULT: 0x80040210) (0x80040210)”. This kind of error is most likely caused by something that prohibits the search function from initializing. A lot of users assumed that it could be due to Cortana but it’s actually not. While some users also reported that they encounter the issue after they restarted their computers. This error was also reported with the same event ID 3104 on the Windows Server. According to security researchers, this error could be caused by problems in the Registry entry of Windows search. It could also be due to an issue with the SYSTEM account where it hasn’t been added to the DCOM Security. It is also possible that the Windows Search function has not been initialized. To fix this error, you can try to rebuild the Search Index manually or run the Search and Indexing troubleshooter. You can also check the startup type of the Windows Search service or try some registry tweak.

Option 1 – Try to rebuild the Search Index manually

The first thing you can do to fix the problem is to manually rebuild the Search Index. You can do that by going to Control Panel > Indexing Options and from there, click on Advanced. After that, go to the Index Settings tab and then click on Rebuild > OK. Once you’re done, check if it fixed the problem.

Option 2 – Try running the Search and Indexing troubleshooter

You could also run the Search and Indexing troubleshooter in Windows 10 as it checks whether the settings are in place and automatically corrects any issues with the Windows 10 search function. To run this troubleshooter, just click on the Start button and select Settings > Updates and Security > Troubleshoot. From there, select the Search and Indexing Troubleshooter. Once the troubleshooter is done, restart your computer and see if it fixed the error.

Option 3 – Try checking the startup type of the Windows Search Service

In this option, you have to check the startup type of the Windows Search service since the service won’t start. To do so, refer to these steps:
  • Tap the Win + R keys to open the Run utility and type “services.msc” in the field and then tap Enter to open the Services Manager.
  • Next, from the list of services, look for the Windows Search Service or WSearch. Once you find it, right-click on it and select Properties.
  • After that, change the Startup type to Automatic and click on the Start button if the service is in the Stop state.
  • Now click on the Apply and OK buttons to save the changes made and then restart your computer.

Option 4 – Try changing the Registry entry for Windows Search

Before you apply some registry tweak, you need to create a System Restore point first. Once you have that covered, follow these steps:
  • Tap the Win + R keys to open the Run utility and type “Regedit” in the field and tap Enter to open the Registry Editor.
  • If a User Account Control prompt appears, just click Yes to proceed.
  • After opening the Registry Editor, navigate to this registry path: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows Search
  • From there, click on Windows Search and look for the key named “SetupCompletedSuccessfully” and change its value to “0”. Just right-click on it and select Modify.
  • Then input “0” as its value data and click on OK to save the changes made.
  • Exit the Registry Editor and restart your computer.
  • Now check if the Enumerating user sessions to generate filter pools failed is fixed or not.
Read More
How to Fix Chrome error 1603 & 0x00000643
If you encounter errors 1603 and 0x00000643 on your Windows 10 computer while trying to install or update your Google Chrome browser. Although most errors can be fixed by some simple troubleshooting steps, that is not the case for these two errors since they have pretty specific solutions. To resolve errors 1603 and 0x00000643 on your Chrome browser, here are some solutions you need to check out.

Option 1 – Try to run Microsoft Install and Uninstall Troubleshooter

Running the Microsoft Install and Uninstall Troubleshooter could help you fix errors 1603 and 0x00000643 in Chrome as well as the following issue in your Windows 10 computer:
  • Corrupted registry keys on 64-bit operating systems.
  • Corrupted registry keys that control the updated data.
  • Problems that:
    • Prevent new programs from being installed.
    • Prevent new programs from being installed.
    • Problems that block you from uninstalling a program through Add or Remove Programs (or Programs and Features) in Control Panel.
To use the Microsoft Install and Uninstall Troubleshooter, refer to the given steps below.
  • First, right-click on the downloaded MicrosoftProgram_Install_and_Uninstall.meta.diagcab file and run it with administrative privileges.
  • Next, it will offer you two scenarios to troubleshoot namely, “Installing” or “Uninstalling” and you have to select Installing to resolve the current errors.
  • After that, it will show you a list of available programs on your computer. From there, select Google Update Helper and then click Next.
  • It will then start to troubleshoot the problem and will automatically apply the fixes for you. It will offer you to uninstall Chrome if it turns out that it’s the root cause of the problem.
  • After that, you need to download Google Chrome again and then reinstall it.

Option 2 – Try to clean reinstall Chrome

There are instances when programs leave files behind after you’ve uninstalled them and the same thing can happen to Chrome so before you reinstall Chrome, you have to make sure that you have deleted the User Data folder. To do so, refer to the following steps:
  • Hit the Win + R keys to open the Run dialog box.
  • Next, type “%LOCALAPPDATA%GoogleChromeUser Data” in the field and hit Enter to open the User Data folder.
  • From there, rename the default folder and name it something else, e.g. “Default.old”.
  • After that, install Google Chrome again and check if the issue is now fixed.

Option 3 – Try running the Chrome Cleanup tool

You might want to run Google Chrome’s built-in Malware Scanner & Cleanup tool as it could also help in getting rid of any unwanted ads, pop-ups, and even malware, as well as unusual startup pages, toolbars, and anything else that might overtake the network and could affect the performance of the browser.

Option 4 – Try to run the Network Troubleshooter

  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.

Option 5 – Reset Chrome

Resetting Chrome can also help you fix the error. This means that you will be restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status