What to do if Google Drive Unable to Connect

Internal Error 2324 - What is it?

Internal Error 2324 occurs when you try to upgrade Firefox on your Windows 7 PC. The program fails to install and run successfully. The following error message is displayed:

‘The installer encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2324.’

Solution

Error Causes

This error may occur due to different reasons. These include:

• Viral infection
• Bad registry entries (cookies or traces of old version of Firefox program)
• Other programs running on your PC during Firefox program installation
• Installation was not performed from the Administrator account

To use the Firefox web browser successfully on your PC, you first need to resolve error 2324 on your system.

Further Information and Manual Repair

To repair error 2324, try the following methods:

Method 1 - Perform a Clean Reinstall.

This means to remove the Firefox program completely from your PC and then reinstall it. To do this, remove the Firefox installation folder saved in one of the locations by default: C:\Program Files\Mozilla Firefox C:\Program Files (x86)\Mozilla Firefox Now download the latest Firefox version on your PC and save the setup file on your computer. After that double click, the downloaded installation file and follow the steps illustrated in the wizard to install Firefox on your PC.

Method 2

Sometimes Firefox installation may fail because of the interference from other programs running on your PC. Therefore, it is advisable to close all programs running in the background when upgrading the Firefox program. You can also disable programs like Logitech QuickCam and Spybot Tea Timer.  These are some of the many programs that are notorious for interfering with Firefox updates.

Method 3 - Scan for viruses to resolve.

Viruses are malicious programs that often enter computers through files downloads from unreliable websites and phishing emails. These programs then hide in your PC and infect it. You may often experience problems during program installation if your PC is infected by viruses. To fix the issue and ensure smooth Firefox program installation on your system, simply run an antivirus. Antivirus scans and detects all viruses in a few minutes. Upon detection, remove them right away to ensure your PC is free from such malicious programs. Now try updating Firefox on your system again. If it is updated smoothly, then the error is resolved.

Method 4

The registry of your system stores all the activities performed on your PC. You may have uninstalled the old Firefox version from the Control Panel but the traces of the uninstalled program may still remain in the registry as bad entries. These bad entries may be causing error 2324 to pop up on your PC. To resolve, you need to remove these entries from the registry. For quick removal, download Restoro. It is a user-friendly PC Fixer with a registry cleaner that scans and removes all obsolete files stored in the registry such as incorrect registry keys, bad entries, cookies, and junk files. Click here to download Restoro.

Error Code 40 – What is it?

Error Code 40 is a device driver error that users encounter on any Windows 2000 and later operating systems. It occurs when the peripheral device that you connect to your PC cannot be accessed due to a change in the system registry.

This is due to the presence of invalid sub-keys of the device driver in the system registry. It is a common error that users come across and appears on your PC with either of the following messages:

“Information in the registry entry for this driver is invalid”

OR

"Windows cannot access this hardware because its service key information in the registry is missing or recorded incorrectly. (Code 40)"

Solution

Error Causes

As mentioned above, the error code is triggered when the device driver’s invalid sub-keys appear in the registry, effectively changing it. This happens when the windows system files get damaged due to the following factors:

• An incomplete program uninstallation
• An incomplete program installation
• Hardware is not removed properly
• System recovery from viruses
• An improper system shut down

Factors such as incomplete installations or uninstallations or an improper system shut down can cause files to become damaged that threaten the health of your computer.

Removing viruses from the computer is also another factor as it removes the entries in the Windows system files which contain the viruses including spyware or malware

Further Information and Manual Repair

Fixing Error Code 40 is similar to fixing other device manager error codes. Here are a few methods you can try.

Method 1 – Use System Restore

You can use system restore to eliminate the problem. Here is how you can use it:

• Log in using an Administrator account
• Click ‘Start’ button and select All Programs > Accessories > System Tools > System Restore
• Click ‘Restore my computer to an earlier time’ and click ‘Next’
• Select the last Windows restore point from the ‘On this list, click a restore point’ list, and click ‘Next’
• Click ‘Next’ on the confirmation window to proceed
• Restart your PC after restoration is complete

By restoring the system via a last saved system checkpoint, you can obtain undamaged Windows system registry files that can help avert the error code.

Method 2 – Manually uninstall then reinstall the device driver

If using system restore also does not work in removing the error code, you may have to resort to manually uninstalling and then reinstalling the device driver causing the problem.

This would be necessary since the remaining incomplete files due to a partial removal or installation of programs is what contributes to the error code. By uninstall and reinstalling the device driver program, it would lead to the completion of the files.

You can do this by firstly logging in as Administrator and open Device Manager. Select the device that is causing the problem and double click it and make sure that the peripheral is connected properly to the PC. Upon opening, click on the ‘Driver’ tab and then select ‘Update Driver’.

Make sure to refer to the system documentation that you received with your PC or computer to check for the motherboard details and driver specifics.

Method 3 – Use software to automatically download the driver

Manually uninstalling and reinstalling the driver will do the trick, however, it may be time-consuming especially when you would have to resort to your hardware user manual.

Therefore, using a program such as DriverFIX can save you a lot of time and frustration in having your device work properly on your computer.

DriverFIX, with its user-friendly approach to help you fix your PC issues, comes with an integrated database that detects which drivers you need to reconfigure within just a few seconds and downloads it automatically.

It further ensures that your drivers are installed in their entirety leaving no room for any incomplete files to remain that create Error Code 40.

It also has the added advantage of being able to backup and restores your files should there be the slightest possibility of system file damage.

Thus, registry damage can be averted by letting the software roll back the system files to an earlier healthy checkpoint. Driver Assist is the answer to fixing your PC error codes accurately and quickly.

Click here to download DriverFIX to fix Error Code 40 quickly and effectively!

If VirtualBox suddenly displays a black screen without any text or mouse cursor when you are trying to boot a guest operating system, then read on as this post will guide you in fixing such an issue. This black screen occurs when Windows 10 failed to provide a specific setting that VirtualBox requires. Consequently, you will not be able to install or use any guest operating system in VirtualBox even if your PC has virtualization support, the best thing you can do now is to fix this black screen issue. There are two ways you can fix this black screen in VirtualBox, you can either try to disable Hyber-V or disable 3D Acceleration. For more details, refer to each one of the given options below.

Option 1 – Try to disable Hyper-V

Hyper-V is a built-in virtualization tool available in Windows that helps users in creating a virtual machine as well as install a guest operating system without using any third-party tool like VMware, VirtualBox, and many more. However, the problem with this virtualization tool is that some systems cannot run it and VirtualBox simultaneously which is most likely why the screen abruptly turns into black. Thus, you have to disable Hyper-V to resolve the problem. How? Refer to these steps:

• In the Start Search, type “Turn Windows features on or off” and then click on it from the results.
• Once you’ve opened the Windows Features window, remove the checkmark from the Hyper-V box.
• Click the OK button and then restart your computer.
• Now try to use VirtualBox again and see if the problem is fixed.

Option 2 – Try to disable 3D Acceleration

The guest operating system will use the host computer’s GPU to render 3D graphics if you enable the 3D Acceleration for the virtual machine. To simply put it, it will enhance the graphics of the virtual machine and will let you use 3D graphics. Although it may seem nice, it can actually cause the black screen to appear as well so you might have to disable it to isolate the problem. In fact, a lot of operating systems have failed to use the 3D Acceleration for the guest operating system because of this black screen issue. To disable it, follow these steps:

• Open VirtualBox on your computer and select the virtual machine.
• Next, click on the Settings button and go to the Display section.
• After that, look for a checkbox named “Enable 3D Acceleration” located on your right-hand side and then uncheck it.
• Save the changes you’ve made and reboot your PC and see if you can now run the virtual machine without any problem.

Hello everyone, last time we were talking about disk cleanup and its benefits, but as you need to keep your System clean you should also clean and keep your hardware clean as well. Many system issues could be traced and could happen due to dirty PC. In this article, we will give you tips on how to perform safely cleaning on your computer and hopefully point good sides to it so you can develop a healthy habit of regularly cleaning it and keeping it tidy. Keeping your PC clean is not rocket science and you can do it with things you already and probably have in your house. One thing that I would recommend tho to purchase is antistatic gloves since they could prevent any kind of electrostatic discharges thus protecting your electric components. If you have the option to disconnect your PC and get it outdoors, I would highly recommend this approach since all the dust will be dusted outside and not in the room where your computer is. If you can not it is still ok, but since some portion of dust will be set in the room, you might need to dust your room after cleaning your computer.

Cleaning outside case & redusting inside

The first thing after disconnecting your computer is to dust it from outside, here you will need a vacuum cleaner and a brush, gently brush outside dust from your casing and vacuum it with your vacuum cleaner. You can use dustcloth for larger parts but use the brush for fans and connectors. After you have done cleaning the outside part, open the side of your computer casing, put on your antistatic gloves, and get a fine and soft brush, repeat dusting and vacuuming of the inner parts of your computer. If your computer is not regularly been cleaned this part will take a little longer since there would be excess dust inside and it will take a longer time to vacuum it all but keep going until you are left with no dirt.

Cleaning it inside

Fans are troublesome to clean since they will rotate when brushed and that could make you miss certain sports, in order to battle this get a tape and stick the fan into one position, brush areas that you can reach, then unstick it, rotate the head, stick it again in another position and dust off remaining areas which you could not reach before. If your computer is very dirty and some hard dirt is at bottom of the connectors, disconnect desired component and clean the connection properly. plug it back in immediately after cleaning to avoid connecting it somewhere else. Harder stains that could not be dusted could be cleaned with little alcohol. Get your dustcloth just a little wet with alcohol, just a corner, and gently wipe out sticky dust or spills if they are present. Leave it 10 minutes for alcohol to evaporate before plugging it back into an electric socket.

Thermal paste and cable management

If you have money and expertise, every 2 years would be a good idea to change the thermal paste on your processor, all you need to do is buy it from your local computer store online, remove the CPU fan clean the CPU and bottom of the fan and apply new thermal paste, place fan back and lock it. If you do not have expertise in this area, call someone who has to show you how it is done. When cleaning it would be a good idea if you do not have any cable management to do it now, nice and tidy cables not only look good, they also improve your air circulation inside your casing making your computer cooling better. once you are done with it, close back the casing side and plug it back in the wall.

Peripherals

When you are cleaning your computer, do yourself a favor and clean your keyboard, mouse, and screen as well. the keyboard can be quickly cleaned with compressed air in the can and screen and mouse with dustcloth. That's it, remember, keep your PC clean and tidy and enjoy the benefits of non-hardware malfunctions caused by dirt and dust.

Windows 11 is released and its adoption goes slower than Microsoft would like but nevertheless, it is slowly getting adopted, especially among new computers. Windows 11 has brought us a new modern look of OS but if you would like to personalize it a little more you can. Follow the guide on various things that you can change inside Windows 11.

Personalize list of recently added apps, opened items, folders

The recommended section that shows recently added apps and recently open items can be turned off and hidden now to be shown. In order to do this follow these steps:

1. Open Windows Settings by pressing WINDOWS + I
2. Click on personalization in the sidebar
3. Click on START and go through the options
4. Turn OFF switch beside recently accessed files
5. Additionally, you can also change which folders appear on the Start menu.

Remove apps or change app order on the Start Menu

To remove application not to be shown in the Start menu at all follow this simple guide:

1. Right-click on app
2. Choose unpin
3. To place the application on Start click on All Apps, right-click on the app and choose Pin to Start
4. To drag and rearrange apps, simply click on them and drag them to the new place.

Change the Start Menu location

When Windows 11 was first released Start Menu could only be located in the middle of the screen but thanks to plenty of backlash from users now it is possible to move it on a more traditional left side.

1. Press WINDOWS + I to open the settings app
2. Click on Personalization
3. Look for taskbar behaviors
4. Inside taskbar behaviors look for Taskbar alignment
5. Change alignment to left

Change the Start Menu color

In order to change the color of the Start Menu follow the next steps:

1. Open Settings app
2. Go to personalization settings
3. Go to Colors
4. Switch to custom
5. Under accent color pick a color you like or make your custom one.

Referenced Memory at - What is it?

0x Referenced Memory at 0x is an error code that occurs when the random memory addresses conflict. This error causes running programs or browsers to crash. Referenced memory at error code is considered as a service violation error. It is displayed as the following:

“The instruction at 0xf77041d24 referenced memory at 0×00000000. The memory could not be read.”

Solution

Error Causes

The ‘referenced memory at’ errors is either triggered by:

• Hardware failure
• Problems with the RAM and the registry

Hardware failure may result if the driver is not installed properly. The problems in the RAM indicate registry issues that occur due to data overload in the hard disk and poor PC maintenance. The registry saves all the information and activities you perform on your system on the hard disk. This includes the junk files, temporary files, invalid registry entries, and files of both installed and uninstalled programs.  These files accumulate and take over a lot of RAM space. Also, the referenced memory at error can be considered to be a form of memory leak where unknown third-party software can take up the memory space that has been reserved for a particular program. For example, if you have toolbars and add-ons installed in your browser, it can also lead to invalid registry storage in the registry. If you don’t clean the registry, these unnecessary files can overload your data and lead to hard disk/RAM damage and corruption triggering obscure error messages like referenced memory at error.

Further Information and Manual Repair

Referenced memory is a critical error; if not resolved it can lead to serious PC damages like a system failure. To avoid this, it is advisable to fix it right away. Here are a couple of ways to repair this issue on your system:

Cause: Hardware Failure

Solution: If the referenced memory at error is generated due to hardware failure then to resolve this error you must reinstall the driver that has caused the error to appear. Let’s say if the error pops up because of the printer driver, reinstall it. For re-installation of the driver, simply go to the control panel and click on the Device Manager option. Once you click it you will see a detailed page with a list of devices. Now click on the printer (the problematic driver in this situation) to reinstall the driver software. Double click on it to open the properties dialog box and then click the driver tab and update the driver. Once you have updated the driver, try using the printer. Check if it works. If it works and the referenced memory at the error code does not appear on the screen, this means the problem was with the hardware. However, if the error still pops up then this means the problem is deeper. It’s related to the registry.

Cause: Problems with the RAM and the registry

Solution: If the problem is with the RAM and the registry, then it is advisable to download Restoro. Restoro is a new, next-generation, and highly functional registry cleaner. It detects and removes all the registry issues, unnecessary and obsolete files saved in the hard disk taking up a lot of RAM space. It clears the RAM and cleans up the disk. Furthermore, it repairs the damaged files, fragmented disk, and the corrupt registry in seconds enabling you to resume the program that you were running before the error occurred. Restoro has a user-friendly interface and easy navigation. To run and operate this system you don’t need any kind of technical expertise. In just a few clicks you can resolve the critical referenced memory at error on your PC. It is compatible with all Windows versions Click here to download and install Restoro on your PC and fix the referenced memory error code now.

To make the Windows 10 operating system a lot more user-friendly, Microsoft introduced the Tablet Mode for Windows 10 devices, especially the 2-in-1 devices like Surface Pro and Surface Book. Despite the Tablet Mode’s efficiency, it also encounters some errors from time to time. One of the issues users reported about tablet mode is that they can’t turn off or exit tablet mode. If you are one of these users, read on as this post will guide you in what you can do to fix the issue. To fix the problem with Tablet Mode, there are several suggestions you can check out. You can try to check the full-screen setting, or perform a full shutdown or perform two buttons to restart the Surface devices. You could also disable Tablet Mode via Registry Editor or perform System Restore or change the settings in the System tab or the Action Center.

Option 1 – Try to check the full-screen setting

• Tap the Win + I keys to open the Windows Settings app.
• Then navigate to this path, Personalization > Start.
• Next, scroll down to toggle off the “Use Start Full Screen” option.
• After that, restart your computer and see if the problem is fixed.

Option 2 – Perform a full shutdown

• Open Command Prompt with admin privileges first.
• Next, execute this command to perform a full shutdown: shutdown /s /f /t 0
• The command you entered will shut down your computer and once it’s turned off, wait for a couple of minutes and then turn it back on.

Option 3 – Try to perform a two-button restart on your Surface device

• Tap and hold the power button for about 30 seconds.
• Then release them after 30 seconds.
• After that, tap and hold the volume up + the power button for 20 seconds. This will cause the display to flash a few times but you have to keep those buttons pressed until your Surface device is turned off.
• Wait for a couple of minutes and your Surface will turn back on. This should resolve the problem.

Option 4 – Try to disable the Tablet Mode via Registry Editor

• In the Start Search, type “registry editor” and right-click on the Registry Editor from the results, and then select the Run as administrator option. This will open the Registry Editor with admin privileges.
• Next, navigate to this registry key: ComputerHKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionImmersiveShell
• From there, look for the DWORD named “SignInMode” and double click on it.
• Set its value to “1” and its base as hexadecimal.
• After that, click on OK to save the changes made. This will make sure that you are signed in to the desktop mode when you log into your account.
• Now look for the DWORD named “TabletMode” and double click on it and set its value data to “0” and it's base as hexadecimal.
• Click on OK to save the changes made and then restart your computer.

Option 5 – Run System Restore

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 6 – Try changing the settings in the System tab or the Action Center

• Go to Settings and navigate to System > Tablet Mode.
• After that, scroll down to set the “Use desktop mode” from the drop-down menu under the “When I sign in” section.
• Now restart your computer and see if the issue is fixed.

Graphic cards are essential to our computers but from time to time in the race to make better GPU and to grab a large portion of the market bad drivers get released and can create really unwanted and unpleasant experiences, from Windows freezes to the black screen of death, to AMD driver Windows crashing down and many more. This article will cover basic troubleshooting with AMD drivers and offer you solutions on how to fix them.

1. Rollback the previous version of the driver.

   Installing the new driver version is the reason for this particular error, so naturally rolling back the previous version which was stable and did not cause issues will solve the problem. To roll back the previous version of drivers follow the next steps: Open Start menu and click on settings, go to system and choose Apps and features Find: AMD Catalyst Install Manager, right-click on it, and choose to uninstall Go to AMD official website and download the previous driver version, install it on your computer Turn off automatic driver updates and reboot your system

2. Reinstall the driver

   Sometimes it is not a bug in the released driver, it is a corruption of files because of file transfer or any other specific reason. The reinstalling driver will fix an issue if this is the case. To reinstall the driver Press ⊞ WINDOWS + X and choose Device Manager Expand Display adapters, right-click on AMD device and choose to uninstall Go to the official AMD website, download the latest driver and install it Reboot your system

3. Disable browser extensions

   Some users have reported that error occurs only when they are watching videos online, if this is your case, go to your browser options and disable extensions to see if this will remove the problem.

4. Remove Lucid Virty MVP

   If by any chance have this relic installed on your system, go to Applications and remove it. It is an old program shipped with old drivers and it is usually present in your Windows that was upgraded from 8.1 to 10. Uninstall it and see if this fixes your issue.

5. Clean your graphic card

   Sometimes this error can happen due to excessive dust on your GPU, if you have the expertise, clean it or take it somewhere to be cleaned.

Error Code 0x80070017- What is it?

Error Code 0x80070017 is an error code that is most often associated with Windows 10 installations, although it has also been encountered by users on previous versions of the Windows operating systems. It is usually encountered as users attempt to install a new version of the software on their machine.

Common symptoms include:

• A vague error message regarding the inability of the system to copy over the necessary files pops up as users attempt to install a new version of the Windows operating system on their computer

While it can be hard to tell what the exact cause of Error Code 0x80070017 is on your specific device, the good news is that there are two primary methods that can be used to fix the problem and to allow you to proceed with your installation. These two methods do require some degree of technical knowledge and/or skill, so if you don’t feel like you have the ability to undertake them on your own, be sure to get in touch with a trusted computer repair professional to assist you.

Solution

Error Causes

The most basic cause of Error Code 0x80070017 is that some of the files that are needed by the system to complete the installation are either not being found by the computer or are believed to be corrupted by the system. When this happens, security features within the software prevent it from completing the installation process, so as to avoid damage to the computer. Error Code 0x80070017 can be disruptive to your installation process, but there are two basic methods that can be employed to resolve it.

Further Information and Manual Repair

While it can be frustrating to encounter Error Code 0x80070017 on your Windows machine, there are two methods that can be used to try to resolve the problem. One of these methods is extremely simple, even for the most basic users, while the second method takes a little bit more skill and technical knowledge. If you aren’t able to complete these methods on your own, be sure to get in touch with a qualified computer repair technician that can assist you. Here are the best ways to attempt to resolve Error Code 0x80070017 on your device:

Method One:  Clean Your Physical Disk

If you purchased a physical disk version of the installation files for your Windows operating system, remove the disk from your drive and clean it using a microfiber or other lint-free cleaning cloth. As you wipe down the disk, do not use any chemicals, and be sure to wipe gently from the center towards the outside edge rather than the other direction, as failure to do so can damage the disk irreparably.

In some cases, you may need to contact Windows support if you believe that there is an error on the disk itself, such as a scratch, that would prevent the disk from being used as needed in the installation process. They may be able to offer you a replacement disk or you may be able to download a digital copy of the version that you are attempting to install on your machine.

Method Two:  Use the Chkdsk Utility

To determine if there may be an error within the disk drive itself, place the installation disk into the drive and restart the system. Go through the prompts until you see the option to “repair your computer.” Choose the operating system that you are using, go into the menu for System Recovery, and type in the words “Chkdsk/r” to begin to use the tool.

Whenever you run a tool like Chkdsk on your computer, it is important to restart your machine afterward to ensure that any changes that have been made are able to be fully applied and accepted by the operating system that you are running.

Method Three: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

If the display of your Windows 10 computer turns on all of a sudden no matter how put it to sleep over and over again, it always wakes up, read on as this post will guide you in resolving this peculiar issue. In case you don’t know, the Windows 10 computer Sleep state is made in such a way that if it’s really important, it wakes up. You may have configured this kind of behavior or there could be some hardware component that’s interrupting its Sleep state. Thus, this post will give you some troubleshooting tips to fix the Sleep state issue caused by the Legacy Kernel Caller. The Legacy Kernel Caller points to the external hardware that’s causing your Windows 10 to wake up even when it’s in a Sleep state. Step 1: Find out what’s keeping your computer from going to sleep. To figure out what really is keeping your computer from going to sleep, you can execute the “powercfg –requests” command instead of checking the power configuration of your computer. This command will look for requests from applications and drivers that prevent the computer from turning off the display or from going to sleep. To execute the command, simply open Command Prompt and type “powercfg –requests” and hit Enter. After that, you will see part of the result that looks like this:

“SYSTEM [DRIVER] USB AUDIO DEVICE An audio stream is currently in use [DRIVER] Legacy Kernel Caller.”

Step 2: The next thing you have to do is remove all the external hardware connected to your computer. In this step, you have to disconnect external hardware from your computer. Based on reports from users who experienced the same issue, the “TV card” is the culprit so make sure you remove that one. Once you’ve removed it, open Command Prompt and run the “powercfg –requests” command again and you’ll see that the “Legacy Kernel Caller” will no longer be on the list. In addition, your computer will get into its regular sleep mode once the hardware is removed. Once you do that, the driver gets hung and won’t release the power request despite being used. Step 3: Try using the request override option The powercfg command also offers a request override option which allows users to disable the requests from applications and services to wake the computer from sleep mode. To run this command, simply open Command Prompt with admin privileges. After you open Command Prompt, type the following command and hit Enter to disable requests from applications and services that causes the computer to wake from sleep state.

Powercfg -requestsoverride Driver "Legacy Kernel Caller" System

Step 4: Check the streaming and media applications You also have to check if your computer is running an audio or video service in the background. In such cases, your computer won’t be able to go to sleep mode if these services are running in the background. You might have noticed that when you play a video or audio, your computer never goes to sleep. And if you have put it to sleep in between watching the video, then it’s probably why your computer is waking up. Thus, you have to stop these services. Step 5: Check the devices that can wake your computer If you didn’t see the Legacy Kernel Caller in the result after you execute the ”powercfg –requests” command, then you can try to execute the following command instead.

powercfg –devicequery wake_armed

After you enter this command, it will give you a list of all the devices that can wake your computer. So if there is anything other than the mouse, keyboard, touchpad, you have to check the power configuration of that device. To do that, go to the Device Manager and disable the device’s “Allow this device to wake the computer” option in its Properties Step 6: Check the Sleep Advanced Settings

• Click on the Windows key and type “control panel” in the field and select the related search result.
• Next, select the Security and Maintenance option and click on the Power Options.
• After that, you have to select the Change Plan Settings but keep in mind that this option is barely readable so you need to read each option carefully.
• Now click on the Change advanced power settings button and a new window will appear.
• Then look for the “Sleep” option and expand it. Make sure that the “Allow hybrid sleep” option is on.
• Reboot your computer and check if your computer now functions properly. If it still didn’t work, you may have to reverse the changes you’ve made.

On the other hand, you could also run the Power Troubleshooter to resolve the Sleep state issue. This built-in troubleshooter will automatically fix any power-related issues in your computer.