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DISM Error 14098, component store corrupted

As you know, one of the useful and efficient utilities in Windows 10 is the DISM tool. It can be used with the Command Prompt command line which allows users to carry out various tasks. However, there are instances when the DISM tool could encounter some errors when you try to execute a command. One of these errors is the one that states, “The component store has been corrupted”. This kind of DISM error is due to an error in the image file.

When you encounter the DISM Error 14098 when running the DISM tool, you will see the following content in the command line:

“C:>Dism /Online /Cleanup-Image /RestoreHealth /Source:c:testmountwindows /LimitAccess

Deployment Image Servicing and Management tool

Version: 10.0.10586.0

Image Version: 10.0.10586.0

[==========================100.0%

Error: 14098

The component store has been corrupted.

The DISM log file can be found at C:WINDOWSLogsDISMdism.log

C:>”

There are several fixes you can check out to fix the DISM Error 14098, “The component store has been corrupted”. You can try to run the Restore Health command or reset the Windows Update components, or whitelist the dism.exe in your antivirus program, as well as try to uninstall any recently installed updates. Follow the options provided below for more details.

Option 1 – Run the Restore Health command in a Clean Boot State

  • First, you need to put your computer in a Clean Boot State.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Now open Command Prompt with admin privileges.
  • Then type and enter this command to execute it: Dism /Online /Cleanup-Image /RestoreHealth
  • Wait until the process is completed and restart your computer.

Note: If the Restore Health command fails, you can use the “/StartComponentCleanup parameter” by executing this command: Dism /Online /Cleanup-Image /StartComponentCleanup

Option 2 – Try to reset the Windows Update components

If by any chance that the second option didn’t work, resetting the Windows Update components could also help you resolve the problem. How? Refer to the following steps:

  • Open Command Prompt with admin privileges.
  • After that, type each one of the following commands and hit Enter after you key in one after the other.
    • net stop wuauserv
    • net stop cryptsvc
    • net stop bits
    • net stop msiserver

Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS, and MSI Installer.

  • After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below, and don’t forget to hit Enter after you type one command after the other.
    • ren C:/Windows/SoftwareDistribution/SoftwareDistribution.old
    • ren C:/Windows/System32/catroot2/Catroot2.old
  • Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
    • net start wuauserv
    • net start cryptsvc
    • net start bits
    • net start msiserver
  • Close Command Prompt and reboot your PC.

Option 3 – Whitelist the “dism.exe” in your antivirus program

The DISM error 14098 might also be caused by your antivirus program which could be interfering it from running. To fix this, you have to whitelist dism.exe. How? Refer to these steps:

  • Open the Windows Defender Security Center from the system tray area.
  • Next, click the “Virus & threat protection” option and then open the “Virus and threat protection settings”.
  • After that, scroll down until you find the “Exclusions” and click on the “Add or remove exclusions” option.
  • Then click the plus button and select the type of exclusion you want to add and from the drop-down list, select Folder.
  • Next, navigate to this path and select the WinSxS folder: C:/Windows/WinSxS
  • When a User Account Control or UAC prompt, just click on Yes to proceed.

Option 4 – Try to uninstall recently installed updates

There are times when some Windows Updates affect some mechanism internally when you update your Windows 10 computer. As a result, it causes issues with other components of the operating system which could be the reason why you’re getting the DISM error 14098.

  • Go to Settings and select Update and Security > Windows Update.
  • From there, click on the “View update history” option and then click on the “Uninstall Updates” option.
  • This will open a new window that contains the list of installed Windows Updates.
  • Now right click on the Windows Update you wish to uninstall and click Uninstall.

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List of Infected Applications that Carry GriftHorse Trojan

Zimperium zLabs listed out some of the apps with this malware. Users are advised to avoid installing them.
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Option 2 – Modify the Local Group Policy

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Option 3 – Try to turn on Standby

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Further Information and Manual Repair

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Method 2: Download an Antivirus

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Method 3: Install Restoro.

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Premiere Download Manager is a Browser Extension that comes bundled with Premiere Download Manager Potentially unwanted program, and other unwanted applications and extensions. This program was developed by Mindspark Interactive and offers users the ability to download files off the internet through the Download Manager provided. It also changes the home page and defaults the search engine to Myway.com.

This bundle monitors the user’s activity, and while the extension has access to your browsing activity, clicked links, visited pages, etc. the application itself has access to all the files that you downloaded, and have on your computer. This gathered data is later sent back to Mindspark’s servers where it is used to better target ads for users.

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Browser hijacking is actually a form of unwanted software program, commonly a browser add-on or extension, which causes modifications in web browser’s settings. Browser hijacker malware is designed for many different reasons. Often, hijackers will force hits to sites of their preference either to increase web traffic producing higher ad revenue, or to obtain a commission for each and every user visiting there. Although it may seem naive, these tools are made by malicious people who always attempt to take full advantage of you, so that they can earn money from your naivety and distraction. Some browser hijackers are designed to make particular modifications beyond the web browsers, like changing entries in the computer registry and permitting other types of malware to further damage your computer.

Key symptoms that your internet browser has been hijacked

There are numerous symptoms that indicate your web browser is highjacked: the home page of the browser is changed all of a sudden; your browser is constantly being redirected to pornography sites; the default web engine has been changed and the browser security settings have been lowered without your knowledge; you’re getting browser toolbars you have never noticed before; you find lots of pop-up ads on your screen; your browser gets slow, buggy, crashes very often; You can’t access certain sites, in particular anti-virus websites.

Exactly how they get into your computer or laptop

There are several ways your computer or laptop can become infected by a browser hijacker. They generally arrive through spam email, via file-sharing networks, or by a drive-by download. They may also originate from any BHO, extension, toolbar, add-on, or plug-in with malicious purpose. Sometimes you may have mistakenly accepted a browser hijacker as part of an application bundle (usually freeware or shareware). Browser hijackers could affect the user’s web browsing experience significantly, monitor the websites frequented by users and steal financial information, cause difficulty in connecting to the net, and then finally create stability issues, making applications and computers freeze.

Removing browser hijackers

Certain browser hijacking can be quite easily reversed by finding and removing the corresponding malware application through your control panel. However, many hijackers are extremely tenacious and require specialized applications to eradicate them. Also, browser hijackers might modify the Computer registry therefore it could be very hard to restore all of the values manually, especially when you are not a very tech-savvy person. Installing and running antivirus applications on the affected system could automatically delete browser hijackers and also other unwanted applications. SafeBytes Anti-Malware discovers all types of hijackers – including Premier Download Manager – and removes every trace efficiently and quickly.

What To Do When You Cannot Install Safebytes Anti-Malware?

All malware is bad and the degree of the damage will differ greatly with regards to the type of malware. Certain malware variants modify internet browser settings by including a proxy server or modify the computer’s DNS configurations. When this happens, you’ll be unable to visit certain or all of the internet sites, and thus unable to download or install the required security software to get rid of the infection. If you are reading this article now, you have probably realized that virus infection is the cause of your blocked internet connectivity. So what to do when you want to download and install an anti-virus program such as Safebytes? There are some options you could try to get around with this particular issue.

Make use of Safe Mode to resolve the issue

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Switch to some other web browser

Some malware only targets certain internet browsers. If this sounds like your situation, employ another web browser as it can circumvent the computer virus. If you’re not able to download the anti-malware program using Internet Explorer, it means malware is targeting IE’s vulnerabilities. Here, you should switch over to a different internet browser like Chrome or Firefox to download Safebytes software.

Make a bootable USB anti-virus drive

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SafeBytes Anti-Malware: Lightweight Malware Protection for Windows PC

In order to protect your PC from many different internet-based threats, it is important to install anti-malware software on your computer system. But with countless numbers of anti-malware companies out there, nowadays it is hard to decide which one you should buy for your personal computer. Some of them are good and some are scamware applications that pretend as legit anti-malware software waiting around to wreak havoc on your computer. You have to be careful not to pick the wrong application, particularly if you buy a premium application. While considering the highly regarded applications, Safebytes AntiMalware is certainly the highly recommended one. SafeBytes anti-malware is a very effective and user-friendly protection tool that is suitable for end-users of all levels of computer literacy. Through its cutting-edge technology, this software will help you protect your personal computer against infections caused by different types of malware and similar threats, including adware, spyware, trojans, worms, computer viruses, keyloggers, ransomware, and potentially unwanted program (PUPs).

SafeBytes has great features when compared to other anti-malware programs. The following are a few of the great ones:

Active Protection: SafeBytes gives you round-the-clock protection for your personal computer limiting malware intrusions in real-time. It will regularly monitor your pc for hacker activity and also gives users sophisticated firewall protection. Antimalware Protection: With its advanced and sophisticated algorithm, this malware elimination tool can detect and get rid of the malware threats hiding in your computer system effectively. High-Speed Malware Scanning Engine: Safebytes AntiMalware, with its enhanced scanning engine, offers extremely fast scanning which can immediately target any active internet threat. Website Filtering: SafeBytes checks and gives a unique safety ranking to every website you visit and block access to webpages known to be phishing sites, thus protecting you from identity theft, or known to contain malicious software. Low CPU Usage: SafeBytes gives you complete protection from online threats at a fraction of the CPU load due to its advanced detection engine and algorithms. 24/7 Support: You could get high levels of support around the clock if you’re using their paid version. SafeBytes will keep your computer safe from the latest malware threats automatically, thus keeping your online experience safe and secure. Once you’ve downloaded and installed SafeBytes Anti-Malware, you will no longer have to bother about malware or other security concerns. So if you’re looking for the best anti-malware subscription for your Windows-based PC, we highly recommend SafeBytes Anti-Malware software.

Technical Details and Manual Removal (Advanced Users)

If you wish to carry out the removal of Premier Download Manager manually instead of employing an automated tool, you may follow these simple steps: Go to the Windows Control Panel, click the “Add or Remove Programs” and there, select the offending program to remove. In cases of suspicious versions of web browser plug-ins, you can easily get rid of it through your web browser’s extension manager. It is also suggested to reset your web browser to its default state to fix corrupt settings. Lastly, examine your hard drive for all of the following and clean your computer registry manually to remove leftover application entries following an uninstallation. Having said that, editing the registry is usually a difficult task that only experienced computer users and professionals should attempt to fix it. Also, certain malware is capable of replicating itself or preventing its deletion. It is advised that you do the removal process in Safe Mode.
Files: C:\Program Files\PremierDownloadManager_agEI\Installr.bin\NPagEISb.dl_ C:\Program Files\PremierDownloadManager_agEI\Installr.bin\NPagEISb.dll C:\Program Files\PremierDownloadManager_agEI\Installr.bin\agEIPlug.dl_ C:\Program Files\PremierDownloadManager_agEI\Installr.bin\agEIPlug.dll C:\Program Files\PremierDownloadManager_agEI\Installr.bin\agEZSETP.dl_ C:\Program Files\PremierDownloadManager_agEI\Installr.bin\agEZSETP.dll %PROGRAM FILES%\PREMIERDOWNLOADMANAGER\PDMANAGER_IE.DLL: %PROGRAM FILES%\PREMIERDOWNLOADMANAGER\PDMANAGER_IE.DLL Malware %PROGRAM FILES%\PREMIERDOWNLOADMANAGER\PDMANAGER_IE.DLL Dangerous %PROGRAM FILES%\PREMIERDOWNLOADMANAGER\PDMANAGER_IE.DLL High Risk %program files%\premierdownloadmanager\pdmanager_ie.dll %PROGRAM FILES%\PREMIERDOWNLOADMANAGER\PDMANAGER_IE.DLL %PROGRAM FILES%\PREMIERDOWNLOADMANAGER\PDM.ICO %PROGRAM FILES%\PREMIERDOWNLOADMANAGER\PDMANAGER.EXE %PROGRAM FILES%\PREMIERDOWNLOADMANAGER\PDMANAGER_IE.DLL %PROGRAM FILES%\PREMIERDOWNLOADMANAGER\PDMANAGER_IE.TLB %PROGRAM FILES%\PREMIERDOWNLOADMANAGER\REGASM.EXE Registry: key HKLM\Software\Classes\CLSID\819D045F-E9A2-39E0-B495-D615AD1A9471\InprocServer32.0.0.1\CodeBase: file:///C:/Program Files/PremierDownloadManager/PDManager_ie.DLL key HKLM\Software\Classes\CLSID\819D045F-E9A2-39E0-B495-D615AD1A9471\InprocServer32\CodeBase: file:///C:/Program Files/PremierDownloadManager/PDManager_ie.DLL key HKLM\Software\Classes\CLSID\87D1BD5F-0174-4AB2-FFC4-9E3A451F17EB\InprocServer32.0.0.1\CodeBase: file:///C:/Program Files/PremierDownloadManager/PDManager_ie.DLL key HKLM\Software\Classes\CLSID\87D1BD5F-0174-4AB2-FFC4-9E3A451F17EB\InprocServer32\CodeBase: file:///C:/Program Files/PremierDownloadManager/pdmanager_ie.dll key HKLM\Software\Classes\Record\EDF1D497-05B5-37F6-AAAC-3EB5E67D4DC2.0.0.1\CodeBase: file:///C:/Program Files/PremierDownloadManager/PDManager_ie.DLL key HKCU\SOFTWARE\PREMIERDOWNLOADMANAGER\INTERNET EXPLORER: %PROGRAM FILES%\PREMIERDOWNLOADMANAGER\PDMANAGER_IE.DLL
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Fix Could not find the Recovery Environment
If you suddenly find the Windows Recovery Environment not working and you see an error message saying, “Could not find the recovery environment”, then you’ve come to the right place as this post will guide you on how you can fix it. In times when you can’t boot into the Windows Recovery Environment, there could be several reasons behind it. However, have you ever wondered where exactly the Windows Recovery Environment is in your computer? Windows initially places the Windows RE Image file in the installation partition during Windows Setup so if you have installed Windows in the C drive, you can find the Windows RE at the C:/Windows/System32/Recovery or C:/Recovery folder. Keep in mind that this folder is hidden and later on, the system copies the image file into the recovery tools partition to make sure that one can boot into recovery if there are any issues with the drive partition. The “Could not find the recovery environment” error mostly occurs if the Windows Recovery Environment is disabled or if the “Winre.wim” file is corrupted. Thus, to fix this error, you need to refer to the given suggestions below.

Option 1 – Try to enable Windows Recovery Environment

  • In the Windows Start Search, type “PowerShell” and from the search results that appear, right-click on Windows PowerShell and then select the “Run as administrator” option to open it with admin privileges.
  • Next, type the “reagentc /info” command and tap Enter to execute it.
  • After that, if the output states that Status is enabled, then you’re all set.
  • Now type the “reagentc /enable” command and tap Enter to enable the Windows Recovery Environment. You will see a success message at the end signifying that Windows RE is available.

Option 2 – Try to fix the corrupted or missing “Winre.wim” file

If the Winre.wim file is either corrupted or missing, you need to get a new copy of this file from another computer where the Windows RE is working. Once you’re able to get a new copy of the Winre.wim file, you have to set the image path to a new location. For more details, refer to these steps:
  • First, type “Powershell” in Windows Start Search and right-click on Windows PowerShell from the results, and select Run as administrator.
  • Next, execute the given command below to change the path of the WIM file to the new location. Note that the steps should be used when the file path of the Windows Recovery Environment is different from the usual spot.
Reagentc /setreimage /path C:RecoveryWindowsRE
  • As mentioned, if the file is corrupted, you just have to get a new copy from another PC but before you do that, make sure that the WINRE on that computer is disabled (just enable it later on) and then place it in the C:/Recovery path and then set its path again using the command given above and then verify its path by executing the following command.
reagentc /info command
Note: Since the Recovery folder is hidden as well as the WINRE folder in it and you won’t be able to access them using the Windows File Explorer, you need to use the Windows PowerShell or Command Prompt so that you can access them.

Option 3 – Try checking and fixing the WinRE Reference in the Windows Boot Loader

The Windows Boot Loader is the one that determines if it has to load the Windows Recovery Environment. It could be that the boot loader is pointing to an incorrect location which is why you’re getting the error. To resolve it, you have to check and fix the WinRE Reference in the boot loader. How? Follow these steps:
  • In the Windows Start Search, type “PowerShell” and from the search results that appear, right-click on Windows PowerShell and then select the “Run as administrator” option to open it with admin privileges.
  • After that, execute the “bcdedit /enum all” command.
  • Next, look for an entry in the Windows Boot Loader identifier set as Current and look for “recoverysequence” in that section and take note of the GUID.
  • Ensure that the device and the osdevice items show the path for the Winre.wim file and that they are the same. If not, you need to point the current identifier to the one which has the same.
  • Once you’ve found the new GUID, execute this command: bcdedit /set {current} recoverysequence {GUID_which_has_same_path_of_device_and_device}
  • Now check if the error in the Recovery Environment is fixed or not.

Option 4 – Try creating a Recovery Media

You could also try creating a Recovery Media to resolve the error in the Windows RE. All you have to do is download the Windows 10 ISO file using the Media Creation tool and then create a recovery drive. Once you’re done, check if it fixes the problem or not.
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Backup and Restore pinned Taskbar Items
Pinned Windows 10 Taskbar Items. One of the most used interfaces in the Windows environment is the Taskbar. It is where users like to pin their most-used programs as well as shortcuts with extra privileges and automated tasks. In fact, it’s a lot better than the Start Menu. So if any Windows Update messes up with your computer, or if you’ve just switched to a different computer, setting up the Taskbar with the very same set of programs you used to have is definitely not an easy task. But worry not as this post will guide you on how you can backup and restore the items on your Taskbar either manually or automatically.

Manual Backup:

  • Tap the Win + R keys to open the Run prompt.
  • Then type “%AppData%MicrosoftInternet ExplorerQuick LaunchUser PinnedTaskBar” in the field and hit Enter to open the folder where you can see all the shortcuts or pinned items in the Taskbar.
  • After that, copy all the files in the folder and paste them somewhere else as a backup. For instance, E:\Pinned Items Backuppinnedshortcuts.
  • Next, tap the Win + R keys to open the Run prompt once more, and then type “Regedit” in the field and hit Enter to open the Registry Editor. When the User Account Control dialog box appears, click Yes.
  • After opening the Registry Editor, navigate to this key – HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerTaskband
  • Then right-click on the Taskbar folder and select Export.
  • Now save the file with the .reg extension to another location like the E:\Pinned Items Backup folder and then name it.
  • Close the Registry Editor.

Manual Restore:

Make sure to copy all the files to one of the drives if you are using another computer and then refer to the following steps.
  • Tap the Win + R keys to open the Run prompt.
  • Then type “%AppData%MicrosoftInternet ExplorerQuick LaunchUser PinnedTaskBar” in the field and hit Enter to open the same folder where you just copied all the shortcuts. Make sure to keep it open.
  • Then open the backup folder where you saved all the pinned items and copy all the files there.
  • Next, go to the Taskbar folder (%AppData%MicrosoftInternet ExplorerQuick LaunchUser PinnedTaskBar) and then paste your files in there. If you encounter a problem while doing so, just replace it with your own set of files.
  • After that, go to E:\Pinned Items Backuppinnedshortcuts and then double click on tb-pinned-items.reg. If a User Account Control prompt appears, click Yes. This will add the registry file into the main registry hub. You will also get a dialog box that will confirm that data has been added to the registry successfully. Click OK.
  • You should now see the items on the Taskbar. You have to restart Windows Explorer. To do so, end its process in the Task Manager.

Automatic Backup:

Backing up and restoring the pinned Taskbar items in your Windows 10 computer can be done automatically as well. But before you get started on the process, you need to understand what’s going on behind the hood first. First, you need to create two bat files and name them “Backup Pinned Taskbar Items” and “Restore Pinned Taskbar Items”. After you have that covered, refer to the following steps:
  • Open the Notepad app and paste the following details and save it as “Backup Pinned Taskbar Items.bat.
REG EXPORT HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerTaskband “E:\Pinned Items Backuptb-pinned-items.reg” xcopy “%AppData%MicrosoftInternet ExplorerQuick LaunchUser PinnedTaskBar” “E:\Pinned Items Backuppinnedshortcuts” /E /C /H /R /K /Y
  • After that, run the newly created bat file with admin privileges.

Automatic Restore:

  • Open the Notepad app and paste the following details and save it as “Restore Pinned Taskbar Items.bat”.
REGEDIT /S “E:Pinned Items Backuptb-pinned-items.reg” xcopy “E:Pinned Items Backuppinnedshortcuts” “%AppData%MicrosoftInternet ExplorerQuick LaunchUser PinnedTaskBar” /E /C /H /R /K /Y
  • After that, run the bat file with admin privileges.
Note: Just so you know, there is a drawback to this process as we’ve noticed that any pinned apps that were downloaded from the Windows Store don’t appear in these places and any items downloaded and installed separately from the internet and then pinned.
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MS Edge Can’t connect to the proxy server
If you are trying to connect to the internet using the Microsoft Edge browser but encountered an error message instead that says, “Can’t connect to the proxy server”, read on as this post will show you how you can fix this error. This kind of error in Microsoft Edge could be caused by incorrect proxy settings or worse, malware. To fix this error, here are some suggestions you need to check out:

Option 1 – Try to check your internet connection

The first thing you can do to resolve the “Can’t connect to the proxy server” error in Microsoft Edge is to check your internet connection. There are times when your internet connection or Wi-Fi router can cause such problems. In such cases, you have to ensure that you have a valid internet source and if you are using a Wi-Fi router, you can try to use another connection and then see if the error is gone or not.

Option 2 – Try to disable the manual proxy set up from the Settings

In case you miss it, there is actually an option in the Settings panel that you can use to set up proxy in your Windows 10 computer. So if you encounter the “Can’t connect to the proxy server” error, you should disable manual proxy for the meantime and check if it fixed the error or not.
  • Tap the Win + I keys to open the Windows Settings.
  • Then go to Network & Internet > Proxy.
  • And on your right-hand side, ensure that the Automatically detect settings are enabled and that the Use a proxy server option under the Manual proxy setup is disabled.
  • Now try to open any website again and see if the problem’s fixed.

Option 3 – Try disabling the VPN

Like pointed out earlier, if you are using VPN, this could be the reason why you’re getting the “Can’t connect to the proxy server” error so the most obvious thing to do is for you to turn off the VPN and try to load a website in Edge again. And if you use a VPN software that works using their software, you can just completely exit or log-off from its account. On the other hand, if you are using a built-in Windows 10 VPN, you can simply turn it off or delete all the settings you have created there.

Option 4 – Disable the proxy server for your LAN

If your PC was just attacked by some adware or malware as of late, it is possible that it has changed the network settings in the system and might display spam advertisements. Thus, you have to disable the proxy server for your LAN. To do that, refer to these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 5 – Temporarily disable Firewall and third-party antivirus

Firewall and antivirus programs are known to block files the instant it detects a threat to the system. However, there are some cases when it can also block a file even when it’s a safe one. Thus, your antivirus or firewall programs might be the reason why you can’t download anything on your Windows 10 computer. To isolate the issue, you need to temporarily disable both the Firewall and antivirus programs and then check if you can now download anything from the internet. Do not forget to enable them again as disabling them can leave your computer vulnerable to cyber threats.

Option 6 – Clear the browsing data of Microsoft Edge

  • Open Microsoft Edge.
  • Then click on the three horizontal dots to open the menu.
  • From there, click on Settings. And under Settings, click the “Choose what to clear” button under the Clear browsing data section.
  • Next, check all the checkboxes and then click the Clear button to clear the browsing data in the Edge browser.
  • Restart Edge.

Option 7 – Try to reset, repair or reinstall Edge via Settings

You can reset, repair or reinstall the Edge browser through Settings. If none of it helped, you can try the following:
  • Open File Explorer and then go to this path – C:/Users/YourUsername/AppData/Local/Packages
Note: Before you type in the path in the Address bar, make sure that you put your user account name in place with the “YourUsername”.
  • Tap Enter to proceed.
  • Next, look for the folder named “MicrosoftEdge_8wekyb3d8bbwe” then right-click on it.
  • Click on Properties and uncheck the option “Read-only” under the General tab in the Properties window.
  • Click on Apply and then OK to save the changes made.
  • After that, look for the MicrosoftEdge_8wekyb3d8bbwe folder again and delete it. And if a prompt stating “Folder Access Denied” appears on your screen, just click on the Continue button to proceed – doing so will delete most of the content inside the folder except for the folder named “AC”.
  • Restart your PC.
  • Now all you have to do is to re-register Microsoft Edge using PowerShell. In the Start Menu, search “Windows PowerShell”.
  • Right-click on Windows PowerShell from the search results and select the “Run as administrator” option.
  • Type in this command in the PowerShell windows and tap Enter – Cd C:/Users/YourUsername
Note: Once again, make sure that you key in your user account name in place of “YourUsername.
  • After that, type in this command and tap Enter – Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml" -Verbose}
  • Restart your PC.

Option 8 – Scan your computer for malware using Windows Defender

Your computer could be infected with malware which might have triggered the “Can’t connect to the proxy server” error. To fix this, you need to scan your computer using a reliable program like Windows Defender.
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
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