Logo

Something went wrong, We couldn’t start

There are instances when you might encounter an error that says, “Something went wrong, We couldn’t start your program” when you open any Office program. This could be due to an issue with the Office file and any Office app you open throws the same error message. This applies to Office 2019/2016, Office 365 Home, Office for Business as well as Business editions. In this post, you will be guided in what you can do to resolve this error.

There are several potential fixes for this error, you might only have to restart your computer or you may have to repair Office from Apps and Features or you could also uninstall and install it back again. For more details, follow each one of the provided options below.

Option 1 – Restart your computer

You might be unable to launch any Office app due to some background process that got stuck or there might be some glitch in the system. Thus, the first thing you can do to resolve the error is simply restarting your computer. Once you’ve restarted your computer, open the Office app again or you could also try to sign in back with your Microsoft account that’s connected to Office. If you’re not quite sure which account you were using, you can follow these steps:

  • Open any Office app.
  • Then click on File and look for your name located in the top-right portion.
  • Now click on it. This will display the email or Microsoft account that’s related to Office.

Option 2 – Try repairing Office from Apps and Features

Since Windows 10 offers some repair features that could replace some of the core files with the original files, you can take advantage of such a feature to fix the “Something went wrong, We couldn’t start your program” error when opening any Office app.

  • Open Windows settings and click the Apps and Features option.
  • Next, scroll down until you see the Microsoft Office installation option. Select it and click on Modify.
  • This will open a window and from there, select Quick Repair or Online Repair and click on the Repair button.

Note: When you choose to repair, you might be given two options which depend on how Microsoft Office was installed. For instance, it was installed via Web Installer or Offline Installer (MSI-based). In Web Installer, select Online Repair > Repair when you’re prompted on how you would like to repair Office. While in MSI-based, you have to select Repair under “Change your installation” and then click on Continue. The repair process makes sure that the app data remains untouched.

Option 3 – Try to uninstall and reinstall Office

If neither of the two given options above worked, then you might want to uninstall Office and reinstall it. All you have to do is download the Microsoft Office Uninstall tool from the official site of Microsoft and run it. This will remove any incomplete Office installation as well as unwanted files. It will also get rid of all the Office apps and settings on your computer.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Quick Fix Guide for Error 1310
Error 1310 is a fairly common type of error encountered by Windows users. Error 1310 usually generates while a user is attempting to install Adobe Photoshop or some Adobe product on Windows. The message displayed to the user usually states: ‘Error 1310. Error writing to file. Verify you have access to that directory’. Once the error message appears, the installation process will be terminated.

Solution

Restoro box imageError Causes

While there are different conditions that may trigger this error, most likely, they are generated because of the lack of privileges a user has on a Windows log-on. When this happens, the operating system doesn’t allow the user to access the installation files. Another reason Error 1310 may occur is that often users attempt to log on to the system and choose the ‘Only for me’ option rather than the recommended ‘Anyone who uses this computer’. Because of this reason, the data is locked for all the other users. Since Error 1310 can easily disrupt your workflow on the system and may also lead to annoying consequences, it is best advised to treat it as quickly as possible.

Further Information and Manual Repair

There are different solutions to resolve these errors that are briefly listed below as follows.
  • First and foremost, restart the installation by logging onto your computer from the administrator account. This error will most likely disappear because there is often a lack of privileges that will trigger it. When you will log on from the admin account, you will have access privileges and such errors will be rectified.
  • Fix any corrupt system files that exist on your system. If the file resides in the Windows directory, this error will be generated. Check if any of your system files are corrupt or damaged. If yes, make sure you repair and return them back to their original position.
  • This error is sometimes caused because of incorrect registry entries. If the setup program shows errors, it is possible that it is because the system is having problems retrieving data stored in the system registry.
  • Another way, this error can be avoided is to run the setup in compatibility mode. Compatibility issues are a common occurrence. However, when an installation is performed in the compatibility mode, one can easily steer clear of such errors.
Implement any of the solutions listed above and protect your system against Error 1310.
Read More
The system found unauthorized changes
If your Windows computer is not booting up and displays Secure Boot Violation – The system found unauthorized changes on the firmware, operating system, or UEFI drivers error message on the screen, then you can follow this tutorial to troubleshoot the problem. When you encounter this kind of problem on your computer, you will get the following error message on your screen:
“Secure Boot Violation The system found unauthorized changes on the firmware, operating system, or UEFI drivers. Press [OK] to run the next boot device or enter directly to BIOS Setup if there are no other boot devices installed. Go to BIOS Setup > Advanced > Boot and change the current boot device into other secured boot devices.”
This kind of error message pops up due to the Secure Boot that protects your computer from running any non-OEM signed boot software during startup. In other words, the Secure Boot firmware is the one that scans for non-signed boot software each time your computer boots up and if it detects anything strange, it will block the boot and will display the error message. To fix this error, there are two things you can try. You can try to disable the Secure Boot or try using a System Restore Point. For more detailed instructions, refer to each one of the options provided below.

Option 1 – Disable the Secure Boot in the BIOS

Disabling the Secure Boot in the BIOS settings is definitely recommended to resolve the issue. To disable Secure Boot, here’s what you have to do:
  • First, boot your computer into Windows 10.
  • Next, go to Settings > Windows Update. From there, check if there is anything that you have to download and install if you see any available updates. Usually, OEMs send and update the list of trusted hardware, drivers, and operating systems for your computer.
  • After that, go to the BIOS of your computer.
  • Then go to Settings > Update & Security > Advanced Startup options. If you click on Restart Now, it will restart your computer and give you all the advanced options.
  • Next, select Troubleshoot > Advanced Options. As you can see, this screen offers you further options including System restore, Startup repair, Go back to the previous version, Command Prompt, System Image Recovery, and UEFI Firmware Settings.
  • Select the UEFI Firmware Settings which will take you to the BIOS.
  • From there, go to the Security > Boot > Authentication tab where you should see Secure Boot. Note that every OEM has its own way of implementing the options so it varies.
  • Next, set Secure Boot to Disabled and set Legacy Support to On or Enabled.
  • Save the changes made and exit. Afterward, your computer will reboot.

Option 2 – Try running System Restore in Advanced Startup Options

Since you probably can’t boot into your Windows 10 computer, you can try to run System Restore again in the Advanced Startup Options.
  • Boot your computer into the Advanced Startup Options screen.
  • From there, you will see some options to troubleshoot when you can’t log in to Windows in the usual way.
  • Now select Troubleshoot > Advanced Options > Command Prompt.
  • After that, type “rstrui” and hit Enter to execute the command which will start the System Restore process.

Option 3 – Make a proper bootable USB Drive/Stick

To make a proper bootable USB drive, you need to use the Windows Media Creation tool. The Media Creation tool in Windows allows you to use the ISO installation file to make a bootable device that you can use to install Windows on your PC. Note that this is kind of different from the usual installation process as it could erase your computer’s current settings and data on the primary drive. Thus, before you proceed, you need to backup all your data into some removable drive and then use the Media Creation Tool to make a bootable drive.
  • After making the bootable drive, you need to plug it into your computer and then reboot.
  • Next, tap the F10 or Esc key to open the boot options.
  • Now set the boot priority of the removable drive the highest. Once the setup comes forth, follow the next onscreen instructions and install Windows without any problems.
Read More
Enable or Disable Automatic Encryption
You might be familiar with the Encryption File System or EFS algorithm if you rather keep your files and folders encrypted. Encryption File System is a built-in feature in Windows 10 which allows users to secure their important files. Although there is an alternative way for you to secure your data on your Windows 10 computer, you can’t ignore the fact that the main advantage of an Encryption File System over BitLocker is that the former can help you encrypt a particular folder rather than encrypting the whole hard drive partition. If you move a file inside a folder encrypted with the Encrypting File System it will automatically get encrypted. There are some users who like this feature but unsurprisingly, there are some that don’t. So if whether you want your files encrypted when you place them in an encrypted folder or if you want to keep it as it is, read on as to how you can do it either way. You can enable or disable automatic encryption of files moved to encrypted folders in Windows 10 using the Registry Editor or the Group Policy Editor. Before you proceed, make sure to create a System Restore Point first because the modifications you’re about to make in your computer might affect its overall functioning so if anything goes wrong, you can always undo the changes. Once you have that covered, refer to the options given below to enable or disable automatic encryption in Windows 10.

Option 1 – Enable or disable automatic encryption using Registry Editor

  • Press the Win key + R key at the same time to open the Run dialog box.
  • Then type “Regedit” in the field and press Enter to open the Registry Editor and if a User Account Control or UAC prompt appears, just click Yes to proceed.
  • After opening the Registry Editor, navigate to this key location: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionPoliciesExplorer
  • Next, right-click on Explorer and select New > DWORD (32-bit) Value and then name the newly create DWORD to “NoEncryptOnMove” and press Enter to save it.
  • After that, double click on the NoEncryptOnMove DWORD and set its value to the following preferences:
    • 1 – Disable Auto Encryption of files moved to encrypted folders.
    • 0 – Enable Auto Encryption of files moved to encrypted folders.
  • Now close the Registry Editor and restart your computer to successfully apply the changes made.

Option 2 – Enable or disable automatic encryption using the Group Policy Editor

  • Press the Win + R keys to open the Run box and type “gpedit.msc” in the field and press Enter to open the Group Policy Editor.
  • After that, navigate to this path: Computer ConfigurationAdministrative TemplatesSystem
  • Next, look for the “Do not automatically encrypt files moved to encrypted folders” option and double click on it to set the policy. From there, you will see the following description:
“This policy setting prevents File Explorer from encrypting files that are moved to an encrypted folder. If you enable this policy setting, File Explorer will not automatically encrypt files that are moved to an encrypted folder. If you disable or do not configure this policy setting, File Explorer automatically encrypts files that are moved to an encrypted folder. This setting applies only to files moved within a volume. When files are moved to other volumes, or if you create a new file in an encrypted folder, File Explorer encrypts those files automatically.”
  • Now select one of the radio buttons below depending on your preference:
    • Not Configured or Disabled: Enable Auto Encrypt of files moved to EFS Encrypted folders.
    • Enabled: Disable Auto Encrypt of files moved to EFS Encrypted folders.
  • Then click on the Apply and OK buttons to save the changes made.
  • Exit the Group Policy Editor and restart your computer.
Read More
A Quick Guide to Fixing Error 2738

Error 2738 - What is it?

Error 2738 is associated with the VBScript engine. VBScript is the abbreviation for Visual Basic Scripting. It is an Active Scripting programming language developed by Microsoft and modeled on Visual Basic. It is used with a fast interpreter in a large variety of Microsoft environments. Error 2738 indicates that the VBScript engine is not registered properly on your PC. It occurs when you try to install or uninstall VBScript-supported applications on your system. The error message is displayed in the following format:
"Error 2738. Could not access VBScript run time for custom action."

Solution

Restoro box imageError Causes

There are several reasons for the error 2738 message pop up. These include: Incorrect or corrupt registry entries on your system. These entries interfere with VBScript support in Windows thereby generating such error codes.
  • Removal of McAfee Antivirus
  • Windows registry values are not updated accurately during the uninstallation of McAfee Software
  • The Visual Basic Script is registered in the registry under the local user instead of the local machine
No matter what the cause of the error may be, it is recommended that you resolve the issue immediately without any delay.

Further Information and Manual Repair

Here are some of the easy and proven DIY methods to repair error 2738 on your PC:

Method 1

If the error 2738 occurs because the VBScript is not registered correctly, then follow these steps to resolve.
  1. Go to the start menu, open Run, and type RegEdit in the box and then press OK. This will open the Windows Registry Editor.
  2. Now type KEY_LOCAL_MACHINESOFTWAREClassesCLSID{B54F3741-5B07-11cf-A4B0-00AA004A55E8}InprocServer32, if the key does not have a data value of C:\Windows\System32\vbscript.dll then simply add it.
  3. Now go to the All programs option and then Accessories.
  4. Here right-click on Command Prompt and then ‘Run as Administrator’.
  5. Now type egsvr32 vbscript.dll then press enter. After that type regsvr32 jscript.dll and then press enter.
  6. Restart your PC to activate changes.

Method 2

Sometimes error 2738 may occur when you uninstall preinstalled MacAfee antivirus software on your system. Un-installation usually leaves some trace components in the registry. These components must be removed completely otherwise error codes like 2738 may keep occurring on your computer screen. In such an event, the best way to resolve it is to download the McAfee Consumer Product Removal utility from McAfee's official website. Save this file on your desktop. Double click the file and follow the steps to remove this software completely and successfully from your PC. Proper removal of the McAfee program will resolve error 2738 right away. But if the error still persists then try other methods illustrated below.

Method 3

Download Restoro to remove incorrect and corrupt registry entries on your system that may be interfering with VBScript support. Restoro is a new and easy-to-use PC Repair Tool deployed with an intuitive interface and a powerful registry cleaner. The registry cleaner removes all entries corrupting the registry, cleans it, and resumes it to its normal state. Click here to download Restoro.
Read More
Fix fatal device hardware error on Windows
This post will help you fix the request that failed due to a fatal device hardware error on your Windows 10 PC. You can encounter this error when that hard drive/SSD on your computer is damaged physically and the system is either unable to access or perform read/write operations in it. Aside from hard drive/SSD, this error can also happen to removable drives. This kind of error is not uncommon and in most cases, the hardware is physically damaged due to which you are not able to perform operations. However, there are a couple of fixes that you can try to resolve the problem before you go ahead and back up your data and move them to a different drive. What exactly causes this error? It’s actually self-explanatory and it gives you an idea that the drive is either corrupted or in a bad state. To resolve the error, follow the given options below carefully and see which one worked best for you.

Option 1 – Verify the hard drive using SMART attributes

In case you don’t know, Windows has a built-in feature of SMART analysis which analyzes the hard drive/SSD and checks all the parameters by performing some minor operations. To use it, follow these steps:
  • Tap the Win + S keys and type “command prompt” in the field then right-click on the related search result and select the “Run as administrator” option.
  • After opening Command Prompt as admin, type the “wmic diskdrive get status” command and hit Enter.
  • You should get a result after that, and if you see that it’s “normal”, proceed to the next option below.

Option 2 – Use the CHKDSK utility

When it comes to some issues concerning the hard drive or removable devices, there is a utility in Windows that might help which is called “chkdsk”. This error check utility can help with several issues in the system.
  • Tap the Win + S keys to open the Search box.
  • Then type “command prompt” in the field and from the search results that appear, right-click on Command Prompt and select “Run as administrator”.
  • After opening an elevated command prompt, copy and paste the following command and hit Enter:
CHKDSK [volume [[path] filename]] [/F] [/V] [/R] [/X] [/C] [: size]]
Note: In the command given above, “[/F]” will try to fix the system errors while “[/R]” will be the one to fix the bad sectors.
  • Now if you are prompted to run CHKDSK after your reboot your PC, just tap Y and reboot your PC.
  • If CHKDSK is not able to find any errors, tap the Win + E keys and navigate the access window. From there, right-click on the concerned drive and click on Properties.
  • After opening Properties, click on the tab Tools and then click on the “Check” button under the Error-checking section.
  • Wait until the process is completed and then restart your computer.

Option 3 – Format your drive

You can try formatting your drive since this problem also occurs on removable hard drives. In addition, if your drive is not properly initialized, this error will really pop up. Thus, you need to make sure that the hard drive is initialized and that the correct partition style is selected.
  • To get started formatting your drive, tap the Win + E keys and then go to the access page of the drive.
  • Next, right-click on the drive and select Format.
  • After that, uncheck the “Quick Format” option and then format your drive properly.
  • Now once the formatting process is finished, unplug the drive and plug it back in afterward.
  • Check if the error is already fixed. If the drive is not initialized, tap the Win + R keys and hit Enter.
  • After opening the Run dialog box, type “diskmgmt.msc” and hit Enter to open Disk Management.
  • From there, right-click on the drive volume and select Initialize Disk.
  • Next, select the correct partition type and proceed.
That should fix the problem, if not, follow the next advanced option below.
Read More
How to remove "program" from startup

Instaling and removing applications from your Windows can sometimes leave some traces that are unpleasant and can cause annoyances. One of these annoyances is the program in the startup section of the task manager.

If you ever opened task manager and went into the startup section trying to disable some of the startup items on your Windows boot there might be a chance that you have experienced and seen a program without any icon or information about it just sitting there.

Program inside task manager

This is due to some applications being removed from the system but for some reason, it still shows itself in startup and it is quite annoying. So here we will show you how to get rid of this annoyance so your startup is clean again without junk in it.

Removing a program from startup

Locating the source of the issue

The first thing of course is to open the task manager itself and navigate to the startup tab. Inside the startup tab right-click on the column header and tick or enable Startup type and command line. Now you will see the location of the supposed file (that is missing or you could just go there by right-clicking on the item, but here it is greyed).

program in task manager with details

99% of the time startup type will be registry since the file is missing, if it was a file fix would be just to simply delete the file in the folder but since it was installed and not properly removed registry key is still present but the file cannot be found. After confirmation that the file is indeed missing and that the startup type is registry open the registry editor by typing Regedit in search and pressing enter.

Removing the key from registry

Inside Registry editor navigate to: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run. Inside on right part, you will see all auto-start entries added by installed applications.

regirsty editor

Locate one that is causing issues by comparing its path with the path inside the task manager command line and delete the key. Once the key is deleted right-click on RUN on the left part and choose HKEY_LOCAL_MACHINE to quickly jump on that key location and repeat the process of key deletion if needed. HKEY_LOCAL_MACHINE will delete startup entry for all users and sometimes entry will not be present here since the application is not installed for all users or there are no other users on the machine.

After the procedure is finished, reboot your systems in order to apply changes.

Read More
Fix Error 0x8024a11a or 0x8024a112
What is Error 0x8024a11a or 0x8024a112 ? If you are trying to update your Windows 10 computer and just when you were done downloading the feature update and about to install it, you encounter an error message saying:
“We’re having trouble restarting to finish the install, Error 0x8024a11a, 0x8024a112, 0x80070005 or 0x80070032”
And so to fix this problem, this post will give you a couple of possible solutions. Refer to the options given below to get started.

Option 1 – Restart your computer many times

This is the first thing you can try since there are instances when the Windows Update process gets stuck for a minor thing and restarting the computer usually helps in resolving the issue. All you have to do is click the Restart now button. However, if it does not work, you can use the Power buttons from the Start Menu or WinX Menu. Aside from that, you can also use your power buttons such as Alt + Ctrl + Del to restart your computer. And during the boot process, it is recommended that you restart your computer in Safe Mode or even in a Clean Boot State. After that, you can restart your computer in normal mode. This will make sure that no third-party processes will be able to interfere with the Windows Update process. To put your PC in a Clean Boot State, here’s what you have to do:
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to install the Windows Updates or upgrade again.

Option 2 – Try running the Windows Module Installer

The Windows Module Installer is a built-in service in the Windows operating system that could help you resolve the Windows update error 0x8024a11a or 0x8024a112. You need to make sure that this service is Started and that its Startup type is set to Automatic – you can do this via Services Manager or by executing the command given below in an elevated Command Prompt.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “command prompt” in the field and hit Enter to open Command Prompt.
  • And in the elevated Command Prompt type in the following command and hit Enter:
SC config trustedinstaller start=auto
  • After executing the command successfully, you should see the “[SC] ChangeServiceConfig SUCCESS” message on the Command Prompt window.

Option 3 – Run the DISM tool

You can also run the DISM Tool as it helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth” which could help in fixing the Windows update error 0x8024a11a or 0x8024a112.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Run the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why you’re getting the errors 0x8024a11a and 0x8024a112. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 5 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows update error 0xca00a000. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 6 – Run Microsoft’s online troubleshooter

Running Microsoft’s online troubleshooter might also help you fix the Windows update error 0x8024a11a or 0x8024a112. This online troubleshooter is known to help in fixing Windows Update errors, it scans your computer for issues that might be causing the problem and then fixes them automatically.
Read More
How to fix Windows 10 Update error 0x8024a000

Error Code 0x8024a000 – What is it?

The error code 0x8024a000 is related to Windows Update. You might see this error when you try to update Windows from the Microsoft site to use the latest and new features and technologies. A connection interruption between your computer and the Windows Update server may be the cause of this error. Operating system overload or corrupt registry may also cause this error. Check your modem, router, cable, etc. to be sure that these components are working well. Common symptoms
  • You are trying to update Windows and its components such as system driver. The process suddenly stops and shows the error code 0x8024a000.
  • Your PC frequently crashes with Error 0x8024A000 when running the same program.
  • Windows runs sluggishly and responds slowly to mouse or keyboard input.
  • You cannot connect to the Windows update server and the update will not start.
  • You may also receive the error message saying that some files could not be updated.

Solution

Restoro box imageError Causes

There may be various causes for this error. Some of which are:
  • No Internet connection
  • Windows operating system is overloaded with invalid system references
  • Corrupt download or incomplete installation of Windows Update software.
  • Faulty cable, router or modem
  • Windows update services are missing
  • The system is infected with malicious programs
  • Corrupted or deleted system registry files. PC registry errors occur over time because of constant writing, editing, moving, and deleting of information and files from your computer's registry time as programs are installed, modified, and removed.

Further Information and Manual Repair

We are going to discuss some easiest ways to fix up such issues and get your PC working so that you can install new updates.

Method 1:

  1. Press the Windows button + W on your keyboard
  2. In the search box type “troubleshooting”
  3. In the troubleshooting box, select the View all tab
  4. Run the troubleshooter for these services, and then try installing updates

Method 2:

Since most of the installation-related errors can be fixed by System File Checker System File Checker is a very efficient way to fix errors. Most of the installation-related errors can be fixed by a System File Checker. To use this tool follow instructions below: Swipe in from the right edge of the screen, and then tap Search. If you are using a mouse, point to the upper-right corner, move the pointer down, and then click Search. OR On the keyboard, press the Windows + W key. A search box will appear. Type cmd in the search box.
  1. On the command prompt, type sfc/scannow
  2. This will scan the system files and fix any error
  3. Reboot the computer and try to install updates
OR
In the command prompt type sfc/scannow.
This will scan the system files and fix any errors. Reboot the computer and try to install updates.

Method 3:

  1. Press Windows + R
  2. A run dialog box will appear
  3. type services.msc and press OK
  4. Then in Services window, look for Background Intelligent Transfer Service. Click on it.
  5. If it is the Services issue, then it will stop the service. Click on Start in the window below, and then click Apply and OK.
  6. Reboot your machine and retry installing updates.

Method 4:

  1. Click Start or open search box
  2. Type cmd
  3. Right-click on cmd in start menu and select ‘Run as Administrator’
  4. Type net stop wuauserv
  5. Hit Enter
  6. Type ren c:windowsSoftwareDistribution softwaredistribution.old
  7. Hit Enter
  8. Type Exit
  9. Hit Enter

Method 5:

Your PC is always accumulating junk files from normal web surfing and computer usage. If these junk files aren’t occasionally cleaned, it can cause Windows Update to respond slowly and display an error message 0x8024A000, possibly due to conflict with files or an overloaded hard drive. Cleaning up these temporary files will not only solve this problem, but it will also speed up PC performance. Follow the steps below to clean up this junk:
  1. Click Start
  2. Type "command" in the search box and DO NOT hit ENTER yet!
  3. While holding CTRL-Shift on your keyboard, hit ENTER.
  4. You will be prompted with a permission dialog box.
  5. Click Yes.
  6. A black box will open with a blinking cursor.
  7. Type "cleanmgr" and hit ENTER.
  8. Disk Cleanup will begin calculating how much occupied space you can get back.
  9. The Disk Cleanup dialog box will show a series of checkboxes to select. In most cases, the "Temporary Files" category will occupy the most disk space.
  10. Check the boxes of the categories you want to clean and click OK.
If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.
Read More
How to Turn On or Off Tailored Experiences
In this post, you will be guided on how you can turn on or turn off the Tailored Experiences feature in Windows 10 using three methods – via Settings, Registry Editor, and Group Policy Editor. The Tailored Experiences feature in Windows 10 helps Microsoft in delivering recommendations about Microsoft Products. The diagnostic data that comes with it allows Microsoft to know about its consumers’ experiences as well as collect feedback. To simply put it, tailored experiences are personalized tips, ads, and recommendations that enhance Microsoft products and services for consumer needs. And when you enable this feature, Windows will collect information from your browser, apps, features, and many more. After collecting information, it will offer contents that are tailored based on the data gathered on the lock screen of your computer, Windows tips, and other related functions. On the other hand, the diagnostic data is the one that allows Microsoft to get feedback from the customer. So if you’ve noticed some prompts when you use Windows that ask you about the experience, that’s actually a part of the diagnostic data. A lot of users find this feature useful. However, there are also skeptical ones that don’t share the same sentiments. If you are one of the skeptical ones, you actually have the option to turn this feature off if you do not want Microsoft to show ads, recommendations, and so on. It is also recommended that you enable the Diagnostic Data collection as you can choose to delete any collected data, as well as control the feedback frequency from Automatic to Once a day, or once a week, or to never. As mentioned, there are three methods you can choose from to either turn on or turn off Tailored Experiences. You can do it via Settings, Registry Editor, and the Group Policy Editor. To get started, follow the options provided below.

Option 1 – via Settings

To turn on or off Tailored Experiences using Settings, refer to these steps:
  • Go to Settings and here, click on Privacy.
  • Next, go to Diagnostic and Feedback.
  • From there, toggle off the control under the Tailored experiences option to turn it off or toggle it on, if you want to turn it on.

Option 2 – via Registry Editor

To turn on or off Tailored Experiences via Registry Editor, follow the steps below.
  • Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and then tap Enter to open the Registry Editor.
  • Next, navigate to this registry path: HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionPrivacy
  • After that, look for the DWORD named “TailoredExperiencesWithDiagnosticDataEnabled” and change its value to 0 if you want to turn it off or 1 if you want to turn it on.

Option 3 – via Group Policy Editor

To turn on or off Tailored Experiences using the Group Policy Editor, here’s what you have to do:
  • Tap the Win + R keys to open the Run prompt and type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
  • Next, navigate to this policy setting: User ConfigurationAdminstrative TemplatesWindows ComponentsCloud Content
  • Here, double click on the “Do not use diagnostic data for tailored experiences” option and select Enabled. Once you do that, you will see the following description:
“This policy setting lets you prevent Windows from using diagnostic data to provide tailored experiences to the user. If you enable this policy setting, Windows will not use diagnostic data from this device (this data may include browser, app, and feature usage, depending on the “diagnostic data” setting value) to customize the content shown on the lock screen, Windows tips, Microsoft consumer features, and other related features. If these features are enabled, users will still see recommendations, tips, and offers, but they may be less relevant. If you disable or do not configure this policy setting, Microsoft will use diagnostic data to provide personalized recommendations, tips, and offers to tailor Windows for the user’s needs and make it work better for them. This setting does not control Cortana tailored experiences, since there are separate policies to configure it.”
Read More
Fix Page Fault in Non-Paged Area in Windows 10
Page Fault in Non-Paged Area is a blue screen error usually happening with faulty drivers but it can come from different issues like faulty RAM. In this short article, we will cover usual ways on how to approach and solve this error.

Solving Page fault in Non-Paged Area

Page Fault in Non-Paged AreaRollback using system restore

Simple and easy solution, roll back to the previous system restore point where Windows was stable and working.

Fix Page Fault in Non-Paged Area using device manager

  1. Press ⊞ WINDOWS + X to open the hidden menu
  2. Click on device manager
  3. Find a device with a question mark and right-click on it
  4. Click on the rollback driver button

Fix via command prompt

  1. Press ⊞ WINDOWS + X to open the hidden menu
  2. Click on command prompt (admin)
  3. Inside command prompt type in SFC / scannow and press ENTER
  4. Wait for the process to be finished and then reboot the PC

Fix via DISM tool

  1. Press ⊞ WINDOWS + X to open the hidden menu
  2. Click on command prompt (admin)
  3. Inside command prompt type in DISM /Online /Cleanup-image /Restorehealth and press ENTER
  4. Wait for the process to be finished and then reboot the PC

Page fault in Non-Paged Area via a dedicated tool

Sometimes manual and provided solutions just simply cannot cut it because the issue is triggered also with something else and not just a single issue. Use DRIVERFIX to fix this specific issue with a single click.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status