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Fix Chrome ERR_SOCKET_NOT_CONNECTED

Recently, a number of users reported an error in Google Chrome that says, “ERR_SOCKET_NOT_CONNECTED”. If you are one of these users, read on as this post will guide you in resolving this error. This kind of error in Chrome is kind of vague so it could be caused by a couple of factors like DNS server issues, Socket Pools, third-party plugins or extensions, and many more.

Whatever the cause may be, there are several options you can check out to resolve the problem. You can try to flush the Socket Pool or change the DNS address or remove unwanted extensions or reset your Google Chrome browser.

Option 1 – Try to flush the Socket Pool

  • Open Google Chrome and in the address bar, type “chrome://net-internals/”.
  • After that, select Sockets on the left side panel.
  • Next, select Flush socket pools from the right-side panel.
  • And once it’s done, restart your Chrome browser and check if the “ERR_SOCKET_NOT_CONNECTED” is fixed or not.

Option 2 – Try to change the DNS Server

In this option, you can try changing your current DNS settings to the Google Public DNS as it could also help in fixing the “ERR_SOCKET_NOT_CONNECTED” error. To do so, follow the steps below.

  • The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
  • Next, click on the “Change Adapter Settings” option.
  • After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
  • Right-click on your network connection and click on Properties.
  • Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
  • After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
  • Type in “8.8.8.8” and “8.8.4.4” and click OK and exit.

Option 3 – Get rid of any conflicting browser extensions

  • Open Chrome and press Alt + F keys.
  • Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
  • Click the Recycle bin and select Remove.
  • Restart Chrome and press Alt + F keys again.
  • Proceed to On Startup and mark Open a specific page or set of pages.
  • To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.

Option 4 – Try to reset Google Chrome

Before you proceed, make sure that the Chrome browser is not running anywhere in the background via Task Manager. Once you’ve made sure that it’s no longer running, refer to these steps:

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “%USERPROFILE%AppDataLocalGoogleChromeUser Data” in the field and tap Enter to open this location.
  • From there, look for the Default folder and then tap the Shift + Delete button and if a confirmation prompt appears, click on Yes.
  • After deleting the Default folder, open Google Chrome and click on the three vertical dots icon located in the top-right corner to open the menu.
  • Next, click on Settings and scroll down and then click on Advanced to open the Advanced Settings.
  • Then scroll down until you see the “Reset and clean up” section and click the “Restore Settings to their original defaults” option.
  • After that, you will see a confirmation box and from there, click on the Reset settings button to reset your Google Chrome browser.

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EasyEmailSuite is a browser extension made by MyWay that may come bundled with other free software that you download off of the Internet. When installed EasyEmailSuite will set the homepage and search engine for your web browser to http://search.myway.com. EasyEmailSuite is an application that allows users to access their emails. Initially, this app may seem legitimate and useful, however, EasyEmailSuite is categorized as a browser hijacker. This extension changes your home page and searches engine to MyWay. It monitors your search activity and collects data, that is later sold/forwarded to display additional unwanted ads in your browser. Several anti-virus scanners have classified EasyEmailSuite as a Browser Hijacker / PUP and are therefore not recommended to keep on your computer.

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Browser hijacking is a common type of internet fraud where your web browser settings are altered to allow it to carry out things you don’t intend. They are designed to disrupt browser functions for several reasons. Usually, it will drive users to particular sites which are trying to increase their advertisement earnings. While it might seem harmless, these tools are made by malicious individuals who always attempt to take full advantage of you, so that they could earn money from your naivety and distraction. They not only screw up your internet browsers, but browser hijackers could also modify the system registry to make your computer vulnerable to other malicious programs.

Symptoms of browser hijacker infection

There are plenty of symptoms that indicate your internet browser has been highjacked: 1. the home page of your web browser is changed unexpectedly 2. bookmark and the new tab are likewise changed 3. the default web browser settings are modified and/or your default web engine is altered 4. you see unsolicited new toolbars added 5. you may notice never-ending pop-up adverts on your screen 6. websites load very slowly and often incomplete 7. you are blocked to access the websites of security solution providers.

Exactly how they get into your computer

Browser hijackers infect computer systems via malicious e-mail attachments, downloaded infected computer files, or by visiting infected sites. They can also come from any BHO, extension, add-on, toolbar, or plug-in with malicious objectives. Other times you might have mistakenly accepted a browser hijacker as part of a software program bundle (generally freeware or shareware). Some of the most popular hijackers are EasyEmailSuite, Babylon Toolbar, Conduit Search, Sweet Page, OneWebSearch, and CoolWebSearch. Browser hijackers will interrupt the user’s browsing experience significantly, keep track of the websites frequented by users and steal private information, cause difficulty in connecting to the web, and then finally create stability issues, causing software programs and computers to freeze.

Browser hijacker removal methods

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Help! Malware Blocking Antivirus Installation And Access To The Web

Malware could cause several different types of damage to PCs, networks, and data. Some malware sits in between your computer and the internet connection and blocks a few or all internet sites which you want to visit. It will also prevent you from adding anything to your PC, especially anti-virus software. If you are reading this article, odds are you’re stuck with a virus infection that is preventing you to download or install the Safebytes Anti-Malware program on your PC. There are some options you can try to get around with this obstacle.

Install the anti-malware in Safe Mode

If the virus is set to load automatically when Windows starts, getting into Safe Mode could block this attempt. Since only the minimal programs and services start-up in “Safe Mode”, there are hardly any reasons for issues to take place. To start your Windows XP, Vista, or 7 computers in Safe Mode with Networking, do as instructed below. 1) Tap the F8 key continuously as soon as your computer boots, but before the big Windows logo shows up. This would conjure up the “Advanced Boot Options” menu. 2) Select Safe Mode with Networking with arrow keys and press Enter. 3) When this mode loads, you will have the internet. Now, make use of your browser to download and install an anti-malware application. 4) Immediately after installation, do a full scan and let the software remove the threats it detects.

Utilize an alternate internet browser to download the anti-malware application

Some malware only targets certain web browsers. If this sounds like your case, utilize another web browser as it may circumvent the virus. The best solution to avoid this issue is to opt for an internet browser that is well known for its security measures. Firefox contains built-in Phishing and Malware Protection to keep you secure online.

Install antivirus on a flash drive

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A Look at the Best AntiMalware Program

These days, an anti-malware program can protect your PC from various types of online threats. But exactly how to choose the best one amongst plenty of malware protection software that is available out there? You may be aware, there are many anti-malware companies and products for you to consider. Some are good ones, some are ok types, while some are merely bogus anti-malware programs that can harm your computer themselves! When searching for antivirus software, choose one which provides dependable, efficient, and complete protection against all known computer viruses and malware. When considering commercial anti-malware software options, the majority of people opt for well-known brands, like SafeBytes, and they are very happy with it. SafeBytes anti-malware is a very effective and user-friendly protection tool that is made for end-users of all levels of computer literacy. Once you have installed this application, SafeByte's sophisticated protection system will ensure that no viruses or malicious software can seep through your computer. SafeBytes anti-malware takes PC protection to a totally new level with its advanced features. The following are some typical features found in this program: Most effective AntiMalware Protection: Safebytes is based on the very best virus engine within the industry. These engines can find and get rid of threats even during the early phases of a malware outbreak. Real-time Threat Response: SafeBytes provides round-the-clock protection for your PC restricting malware attacks instantly. It’ll constantly monitor your laptop or computer for hacker activity and also gives end-users superior firewall protection. High-Speed Malware Scanning Engine: SafeBytes Anti-Malware has a multi-thread scan algorithm that works up to 5x faster than any other protection software. Web Filtering: SafeBytes provides an instant safety rating to the web pages you’re about to check out, automatically blocking dangerous sites and ensuring that you’re certain of your safety while browsing the net. Light-weight: SafeBytes is a lightweight and simple to use antivirus and antimalware solution. Since it utilizes minimum computer resources, this tool leaves the computer’s power exactly where it belongs to: with you actually. 24/7 Live Expert Support: You can get high levels of support around the clock if you are using their paid version.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove EasyEmailSuite without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised. The following files, folders, and registry entries are created or modified by EasyEmailSuite
Files: %UserProfile%Local SettingsApplication DataGoogleChromeUser DataDefaultLocal Extension Settingsifbgbfdfdgfngigejacbmmkeklfahmka %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsifbgbfdfdgfngigejacbmmkeklfahmka %UserProfile%Local SettingsApplication DataGoogleChromeUser DataDefaultSync Extension Settingsifbgbfdfdgfngigejacbmmkeklfahmka Search and Delete: chrome-extension_ifbgbfdfdgfngigejacbmmkeklfahmka_0.localstorage-journal Search and Delete: chrome-extension_ifbgbfdfdgfngigejacbmmkeklfahmka_0.localstorage Search and Delete: http_easyemailsuite.dl.tb.ask.com_0.localstorage-journal Search and Delete: http_easyemailsuite.dl.tb.ask.com_0.localstorage %UserProfile%Local SettingsApplication DataEasyEmailSuiteTooltab %LOCALAPPDATA%EasyEmailSuiteTooltab %LOCALAPPDATA%GoogleChromeUser DataDefaultLocal Extension Settingsifbgbfdfdgfngigejacbmmkeklfahmka %UserProfile%Local SettingsApplication DataGoogleChromeUser DataDefaultExtensionsifbgbfdfdgfngigejacbmmkeklfahmka Registry: HKEY_LOCAL_MACHINESoftwareWow6432NodeEasyEmailSuite HKEY_LOCAL_MACHINESoftwareEasyEmailSuite HKEY_LOCAL_MACHINESoftwareMicrosoftInternet ExplorerLowRegistryDOMStorageeasyemailsuite.dl.tb.ask.com HKEY_LOCAL_MACHINESoftwareMicrosoftInternet ExplorerLowRegistryDOMStorageeasyemailsuite.dl.myway.com HKEY_LOCAL_MACHINESoftware[APPLICATION]MicrosoftWindowsCurrentVersionUninstall..Uninstaller HKEY_LOCAL_MACHINEEasyEmailSuiteTooltab Uninstall Internet Explorer
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The GifsGalore Toolbar from Mindspark Interactive Network, Inc. is proposed to active Web users who like to embed GIFs into their emails and share entertaining GIFs with friends via social media services. The GifsGalore software can be added to your Internet client for free but you need to be using Google Chrome, Internet Explorer or Mozilla Firefox for the GifsGalore Toolbar to be activated.

When installed it hijacks your New tab page and default search engine changing them to search.myway.com. This extension also monitors user browsing activity recording information such as: visited websites, clicked links, viewed products, etc. This information is later used to better target ads. While browsing the internet with this extension enabled you will see additional pop-up ads, as well as sponsored links and injected ads throughout your browsing session, especially in search results.

About Browser Hijackers

Browser hijacking is actually a form of unwanted software program, often a browser add-on or extension, which causes modifications in web browser’s settings. There are various reasons why you may experience an internet browser hijack; however commercial, advertising, and marketing are definitely the main reasons for their creation. The idea would be to force users to visit specific sites that are aiming to improve their site visitor traffic and generate higher ad earnings. It could seem naive, but most of these sites are not legitimate and could present a serious risk to your online safety. Browser hijackers can even let other vicious programs without your knowledge further damage the computer.

Find out how to identify a browser hijack

When your web browser is hijacked, the following can happen: the browser’s homepage is modified; bookmark and the new tab are also changed; the default search engine has been changed and your browser security settings have been lowered without your knowledge; you see unwanted new toolbars added; unstoppable flurries of popup ads appear on your computer screen; your web browser gets sluggish, buggy, crashes very often; you are prohibited access to particular web pages, including the site of an anti-malware software developer like SafeBytes.

How browser hijacker finds its way onto your computer system

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Removal

Some browser hijacking could be quite easily reversed by discovering and removing the corresponding malware software from your control panel. Yet, certain hijackers are far harder to find or eliminate since they might get themselves associated with some crucial computer files that enable them to operate as a necessary operating system process. Additionally, manual removals demand deep system knowledge and therefore can be a very difficult job for novices. Installing and running an anti-malware program on the affected computer could automatically erase browser hijackers and other malicious applications. Safebytes Anti-Malware has a sophisticated anti-malware engine to help you prevent browser hijacking in the first place, and mop up any pre-existing problems. And use a PC optimizer, like Total System Care, to get rid of all related files in the registry and repair browser issues.

What you can do if Malware Stops You From Downloading Or Installing Anything?

All malware is bad, but certain types of malware do a lot more damage to your computer than others. Some malware is created to restrict or prevent things that you want to do on your PC. It may well not let you download anything from the internet or stop you from accessing some or all websites, particularly the antivirus websites. If you’re reading this article, you may have infected by a virus that stops you from installing security software such as Safebytes Antimalware on your PC. There are some actions you can take to circumvent this problem.

Remove malware in Safe Mode

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Download the security software using an alternate web browser

Web-based viruses can be environment-specific, aiming for a particular browser or attacking specific versions of the browser. If you are not able to download the anti-malware software program using Internet Explorer, it means the virus could be targeting IE’s vulnerabilities. Here, you should switch over to a different browser like Firefox or Chrome to download the Safebytes Anti-malware program.

Install and run antivirus from your USB drive

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How SafeBytes Anti-Malware Keep your Computer Virus Free

If you’re planning to purchase anti-malware for your desktop, there are plenty of brands and utilities for you to consider. A few of them are good but there are lots of scamware applications that pretend as legit anti-malware programs waiting around to wreak havoc on your computer. You need to go with a tool that has obtained a strong reputation and detects not only viruses but other kinds of malware as well. Amongst few good applications, SafeBytes Anti-Malware is the strongly recommended software program for the security-conscious individual. SafeBytes anti-malware is a trusted tool that not only protects your PC completely but is also extremely user-friendly for people of all ability levels. With its cutting-edge technology, this application can help you remove multiples types of malware which include viruses, trojans, PUPs, worms, ransomware, adware, and browser hijackers.

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Robust, Anti-malware Protection: Built upon a greatly acclaimed anti-virus engine, this malware removal tool can identify and remove several stubborn malware threats like browser hijackers, PUPs, and ransomware that other common antivirus software will miss. Live Protection: SafeBytes gives you round-the-clock protection for your personal computer restricting malware intrusions instantly. They’re extremely effective in screening and removing numerous threats because they are regularly improved with new updates and alerts. Web Filtering: SafeBytes inspects the links present on a web page for possible threats and alerts you whether the website is safe to browse or not, through its unique safety ranking system. Fast Scan: SafeBytes’s virus scan engine is one of the quickest and most efficient in the industry. It's targeted scanning greatly increases the catch rate for viruses which is embedded in various computer files. Very Low CPU and RAM Usage: SafeBytes is a lightweight and easy-of-use anti-virus and anti-malware solution. Since it uses low computer resources, this application leaves the computer power exactly where it belongs to: with you. 24/7 Premium Support: You will get 24/7 technical support to quickly resolve any issue with your security tool. To sum it up all, SafeBytes Anti-Malware offers superb protection combined with very low system resource usage with both great malware detection and prevention. You now may realize that this particular software does more than just scan and eliminate threats from your computer. You’ll get the best all-around protection for the money you spend on SafeBytes AntiMalware subscription, there isn’t any doubt about it.

Technical Details and Manual Removal (Advanced Users)

To remove GifsGalore manually, go to the Add or Remove programs list in the Windows Control Panel and select the program you want to get rid of. For internet browser extensions, go to your web browser’s Addon/Extension manager and choose the add-on you would like to remove or disable. You’ll probably also want to reset your web browser. If you choose to manually delete the system files and registry entries, use the following list to make sure you know precisely what files to remove before undertaking any actions. However, editing the registry is usually a difficult task that only experienced users and professionals should try to fix it. Moreover, some malware is capable of replicating or preventing deletion. Carrying out this malware-removal process in Safe Mode is recommended.
Files: %LOCALAPPDATA%\GifsGaloreTooltab %UserProfile%\Local Settings\Application Data\GifsGaloreTooltab %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Sync Extension Settings\fnjgjdfhhakkbojkgmiihabbbjhgbchh %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\fnjgjdfhhakkbojkgmiihabbbjhgbchh %LOCALAPPDATA%\Google\Chrome\User Data\Default\Sync Extension Settings\fnjgjdfhhakkbojkgmiihabbbjhgbchh Registry: HKEY_LOCAL_MACHINE\Software\[APPLICATION]\Microsoft\Windows\CurrentVersion\Uninstall..Uninstaller GifsGaloreTooltab Uninstall Internet Explorer HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\gifsgalore.dl.tb.ask.com HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\gifsgalore.dl.myway.com HKEY_CURRENT_USER\Software\GifsGalore
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When you get an igfxem.exe error in Windows, it is not really clear what does this means, usually, Windows throw us some code or we get a DLL error, rarely we get an EXE error. So what does this error means? Intel Graphics Executable Main Module, shortly called as IgfxEM module is a part of the Windows operating system. When you run Microsoft .NET Framework applications that use the AS/400 Data Queue ActiveX control (Mseigdq.dll) to read from and to write to IBM iSeries (AS/400) data queues, you may experience this error. In order to overcome this error and cope with it try the following things:
  1. Increase Virtual Memory

    Go to the Start Menu and click on Settings. Type performance. Choose Adjust the appearance and performance of Windows. In the new window, go to the Advanced tab and under the Virtual memory section, click on Change. At the bottom of the new window, check what the Recommended value is and how it compares to Currently allocated. If the current setting is significantly less than the recommended, uncheck the Automatically manage paging file size for all drives box at the top of the same windows and then click on Custom size. Enter the Recommended value in the Initial Size box, and a larger figure in the Maximum size box. Click OK to save the new settings.
  2. Download and update .NET framework

    Go to the Microsoft website and download the latest .NET framework. Once the download is complete, install the package following onscreen instructions.
  3. Reinstall INTEL graphic drivers

    Go to the intel website and download the latest graphic drivers for your graphic card model. Once the download is complete, install the package following onscreen instructions.
  4. Run SCF scan

    If all else fails, run command prompt and inside type sfc /scannow
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Impacts & consequences Of Ransomware
From the various report, it is now clear that no one is prone to Ransomware attacks. Cyber-criminals never target any specific field of the user workgroup for this Ransomware attack. But in past few years, it has hugely affected home users, businesses, organizations. We can say, Ransomware victims come in all shapes & sizes. Many business owners think that they will never be attacked by Ransomware crooks because their business is not so big. But that’s not true. A huge proportion of Ransomware attacks happened in small sector businesses because of their weak security resistances.

Some leading negative consequences of Ransomware attacks faced by almost every victim are:

  1. Permanent or temporary loss of proprietary or sensitive information.
  2. Lots of trouble in performing regular operations.
  3. Huge financial losses sustain for restoring up your files and systems.
  4. Latent harm to the reputation of an organization.
  5. Even making the Ransom payment doesn’t guarantee the safe releasing of your encrypted files.
  6. Attackers get the victim’s money along with their banking details.
  7. Getting the decrypting files doesn’t mean malware infection has completely been removed.
Ransomware put a tremendous impact on disturbing business operations and in the end, leads to data loss situations.

Here are some huge impacts of Ransomware attacks on business are:

  1. Damage or loss of all the crucial information
  2. In the Ransomware post-attack period Business disrupts a lot.
  3. Destruction of hostage data, file, and system.
  4. Business downtime
  5. Victimized company’s reputation dropdown
  6. Productivity loss
Apart from the ransom, the cost of downtime because of restricted system access will bring major concerns. It’s a fact that due to downtime victims may has to pay a cost of ten thousand dollars daily. As, Ransomware is becoming more and more widespread, so all companies require to brush up on their annual cyber-security goals. Moreover, approach for some appropriate implementations of Ransomware recovery plans and commit sufficient funds in their IT budgets for cyber-security resources. Among the most effective impact of Ransomware, “data encryption” is very hard to deal with. Meanwhile, this victim is completely restricted to access any of their encrypted data. The only way for unlocking these encrypted files is through the decryption key which only belongs to hackers. Many times, the decryption key is given to the organization, after the payment of the ransom. But there are also some cases when data is not handover to the victim, even after the ransom payment. The main risk that generates with “operational impact of Ransomware” is on the businesses. Can you just imagine, what will happen if all of a sudden entire services or processes of your business halt down?

Well, this dreadful Ransomware threat is so impactful that it can:

  1. Close down the entire plant
  2. Freeze manufacturing control system
  3. Make other backlogs
All the damages that occur due to downtime can be a major one and can have so many consequences. A well-organized strategy of backup and recovery will not certainly make the Ransomware attack painless. As this takes an extensive amount of money and time for data restoration.

Apart from that, the decision of recovering your system using the backup moreover depends on three things:

  1. First the amount of data loss that is considered acceptable by your business or organization.
  2. Up to how extent, the impact of Ransomware has spread
  3. How fast the Ransomware attack was spotted.
However, in many cases, data gets so encrypted that you can’t revert back to the restore point. At that time external backup is considered the best option. Among the wide-reaching impact of Ransomware “Data loss” is the most effective one.  As it starts from little disruption and leads to permanent business failure. Sometimes data loss in a Ransomware attack leads to disclosure of all your confidential information which ends up in fines and lawsuits. Attackers always look for backup files and folders after encrypting your system data. So that user can’t retrieve their corrupted file from the backup. Such dreadful activities make this Ransomware threat so profitable and effective. Victims don’t have any choice left either they have to pay the ransom or they have to face their risk of data loss.
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Fix CHKDSK is not available for RAW drives
One of the most useful tools you can use to repair bad or corrupted sectors in the hard disk of your computer is the CHKDSK utility. However, there are also instances when this Disk Checking tool could encounter some issues and one of them is the error that states, “The type of the file system are RAW, CHKDSK is not available for RAW drives”. This kind of issue is due to the RAW file format which is not recognized by the Windows operating system that you’ve installed which explains why you’re getting this error when running the CHKDSK utility. You can also encounter this error in case there is something wrong with the drive encryption. To fix this error, you have to change the File System of the drive. How? Refer to the steps given below. Step 1: The first thing you need to do is create a bootable Windows 10 media. Step 2: After that, click on Repair your computer on the first Windows 10 installation setup window. Step 3: Next, you have to select the operating system partition from the given options and then click on Next. Step 4: Now select Command Prompt from the System Recovery Options box and then type the following command and tap Enter to initiate the Diskpart utility inside Command Prompt.
diskpart
Step 5: Afterwards, type in either of the following commands to help you in either listing all the Disk connects or all the partitions on those disks formed.
diskpart or list volume
Step 6: Next, you need to select any of the two given commands below depending on the list you entered on the previous step.
select disk # or select volume #
Step 7: After you enter the command, it will select the Disk or the Partition you want to select. Now you have to type and enter the following command to clean your drive.
clean
Step 8: Now enter any of the two following commands.
list disk or list volume
Step 9: Then type the next command below to create a specified partition.
create partition primary
Step 10: Once done, type in the following command to select the newly created partition.
select partition 1
Step 11: Next, type the following command to mark the selected partition as active.
active
Step 12: Finally, restart your computer to successfully apply the changes made and then see if it has fixed the problem or not.
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Media Player can't detect the length of file
Even with the new Groove Music in Windows 10, a lot of users still prefer to use the old Windows Media Player. This isn’t surprising since Windows Media Player still remains to be one of the best players you can find. However, that does not mean that it is without flaws as it could still encounter some issues from time to time. One of the issues you might encounter when using the Windows Media Player is when you try to burn DVDs or CDs but end up failing due to an error that pops up that says, Windows Media Player cannot detect the length of the file. At the time of writing, it isn’t clear yet what the real cause of the error is. However, there are several fixes that are provided in this post for you to check out so you can resolve the problem. You can try to get rid of any unsupported files from the burning list or you could also try running the Windows Media Player troubleshooters. Aside from that, you could also try to drag and drop music or change the burning speed. For more details, refer to the following options.

Option 1 – Get rid of the unsupported files from the burning list

You must get rid of the unsupported files from the list of files to burn. This list can be found on the right-hand side of the Windows Media Player. One of the indications that a file is causing problems is when there is a white cross in a red circle next to the file. You can simply click on that icon to remove the file from the burning list. Once you’ve gotten rid of all the unsupported files, try to burn your files to the CD or disk once more.

Option 2 – Try running the Windows Media Player troubleshooters

The next thing you can do to fix the error is to run the built-in troubleshooters for the Windows Media Player. Windows 10 actually comes pre-packed with three troubleshooters designed for Windows Media Player. They can help in fixing the “Windows Media Player cannot detect the length of the file” error. To run these troubleshooters, simply tap the Win + R keys to open the Run dialog box and type “msdt.exe -id WindowsMediaPlayerConfigurationDiagnostic” for the Windows Media Player Settings troubleshooter or type “msdt.exe -id WindowsMediaPlayerLibraryDiagnostic” for the Windows Media Player Library troubleshooter, or type “msdt.exe -id WindowsMediaPlayerDVDDiagnostic” for the Windows Media Player DVD troubleshooter.

Option 3 – Try to drag and drop music

Another thing you can check out is to drag and drop all the tracks into the Windows Media Player before you burn them. All you have to do is open the folder where the tracks are located and highlight all of them and then drag them to the Windows Media Player. It should now be able to detect the length of each one of the tracks without any errors.

Option 4 – Try to change the burning speed

Since the burning speed is set to fastest by default, you can try to change the burning speed to resolve the problem. Just open the Options window and then go to the Burn tab. From there, select either Medium or Slow burning speed and save the changes made. Now try to burn your files to the CD or disk once again.
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Attempt was made to reference a token
If you were trying to open File Explorer but it suddenly stopped working and you encounter an error message that states, “An attempt was made to reference a token that does not exist”, read on as this post will guide you in fixing this problem. This problem was initially reported after the April Update and Microsoft was able to fix it right after correcting the build. However, this effort seems futile for some users as recently, some reported getting the same error when they try to open not just Windows File Explorer but also with utilities like Microsoft Management Console or MMC, Visual Studio, Task Manager, Printer, Recycle Bin, etc. Two of the most likely causes of this error are a troublesome Windows Update and corrupted system files. Whatever the cause is, here are some suggestions you can follow to fix the “An attempt was made to reference a token that does not exist” error.

Option 1 – Try to re-register the problematic DLL file

You may have to re-register the ntdll.dll file using the regsvr32.exe before you can successfully install the program and fix the ntdll.dll file crash error. The Regsvr32 tool is a command-line utility that can be used to register and unregister OLE controls like DLL and ActiveX (OCX) control in the Windows operating system. Follow the steps below to use it.
  • Open Command Prompt as admin from the WinX menu.
  • Next, type the following commands in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
    • exe /[DLL file]
    • exe [DLL file]
Note: Replace “[DLL file]” with the name of the DLL file that was pointed out in the error.
  • After you execute the given commands, you should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully. After that, try to install the program again and see if it now works.

Option 2 – Replace the DLL file from a trusted source

  • First, you need to get the new DLL file from another computer with preferably the same file version number.
  • After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
    • x86: This PC > C:/Windows/System32
    • x64: This PC > C:/Windows/SysWOW64
  • Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
  • Now type the “regsvr32 ntdll.dll” command and hit Enter.
  • Restart your PC and check if the error is now fixed.

Option 3 – Perform a System File Checker scan

The System File Checker or SFC scan could detect and automatically repair damaged system files that could be causing the “An attempt was made to reference a token that does not exist” error to pop up. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow and hit Enter.
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 4 – Try reverting back to the previous build of Windows

This kind of error might have something to do with a Feature Update so you can try to revert your computer to a previous build of Windows 10 as it could help you fix the problem. In this case, it would better if you refrain from updating your Windows 10 computer until this problem is completely resolved by Microsoft.
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