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Fix UTCSVC high CPU and Disk usage in Windows

There is a lot of high resource utilization by any process that slows down a Windows operating system and one of the services that could cause such a thing is the utcsvc.exe process. This particular process at times can cause high CPU and disk usage. So if you are currently facing this problem, read on as this post will guide you on how you can resolve the problem.

UTC which stands for Universal Telemetry Client is a software that runs a service named Diagnostic Tracking Service or DiagTrak. This service is used by Microsoft to collect customer feedback, analyze customer’s problems, and push resolution via updates in order to make the Windows 10 operating system better. This service is an executable file that could be translated to Service Host and even though the process does not usually cause problems, there are actually times when it does especially if it results in high resource utilization. In such cases, you might want to consider disabling it to fix its high CPU and disk usage.

According to Microsoft:

“We collect information about you, your devices, applications and networks, and your use of those devices, applications, and networks. Examples of data we collect include your name, email address, preferences, and interests; browsing, search and file history; phone call and SMS data; device configuration and sensor data; and application usage.”

There are several ways you can disable the utcsvc.exe process. You can disable it using the Service Manager, Registry Editor, and Group Policy Editor. For more details, refer to the instructions laid out below.

Option 1 – Disable the Connected User Experience & Telemetry Service via Service Manager

Note that this option is for standalone systems, so if you’re not using one, refer to the next given options below.

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “services.msc” in the field and tap Enter or click OK to open the Services Manager.
  • From the given list of services, look for the Connected User Experience service. Once you found it, click on it and you’ll see its description which states:

“The Connected User Experiences and Telemetry service enables features that support in-application and connected user experiences. Additionally, this service manages the event-driven collection and transmission of diagnostic and usage information (used to improve the experience and quality of the Windows Platform) when the diagnostics and usage privacy option settings are enabled under Feedback and Diagnostics.”

  • Next, right-click on it and select Properties.
  • Now, change its Startup Type to Disabled and click on the Apply and OK buttons to save the changes made.

Option 2 – Disable the Connected User Experience & Telemetry Service via Registry Editor

  • Tap the Win + R keys to launch the Run utility and type “Regedit” in the field and click OK to open the Registry Editor.
  • Next, navigate to this registry path: HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsDataCollection
  • After that, right-click on the folder named “DataCollection” and select New > DWORD (32-bit) Value.
  • Now name the new value “AllowTelemetry” and make sure that its Value data is “0” and then click on OK to save the changes made.
  • Restart your computer.

Option 3 – Disable the Connected User Experience & Telemetry Service via Group Policy Editor

If you have to disable the service related to the Universal Telemetry Client for company-managed systems, then you can do that using the Group Policy Editor.

  • Tap the Win + R keys to open the Run utility and type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
  • Next, navigate to this path: Computer Configuration > Administrative Templates > Windows Components> Data Collection and Preview Build
  • After that, double-click on Data Collection and Preview Build to open its settings.
  • From there, look for the “Allow Telemetry” item and double click on it to open its Properties.
  • Next, set the radio button to Disabled and then click on the Apply button to save the changes made.
  • Restart your computer.

Option 4 – Run the Hardware and Devices Troubleshooter or the Performance Troubleshooter

Hardware and Devices Troubleshooter:

  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Performance Troubleshooter:

  • Tap the Win + R keys to open the Run dialog box.
  • Type “exe /id PerformanceDiagnostic” in the field and hit Enter to open the Performance troubleshooter.
  • Then click on Next to get started. Wait until the process is completed.

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Fix Device requires further installation Error
If you are trying to connect an external device to your computer but you suddenly encounter an error that says, “Device requires further installation”, then you’ve come to the right place as this post will guide you on how exactly you can fix this error. In most cases, USB sticks, headphones, speakers, and other external devices, install drivers automatically once you connect them to your computer which means that the drivers are downloaded and installed in the system as soon as the external device is plugged in. However, if the driver has become corrupted or outdated, you might encounter an error like the
“Device requires further installation”
Aside from corrupted or outdated drivers, the error could also be caused by pending updates, an incorrect version of the Intel PROSet Wireless driver, or checking the wrong event. Whatever the cause is, this post will provide you with some potential fixes that can help you resolve the problem. But before you troubleshoot the problem, ensure that your Windows 10 computer is updated to its latest version and you must also not forget to check that you’re checking the correct event on the Event Viewer. Once you have these things covered, proceed to the instructions below.

Option 1 – Try to update the device drivers to the latest version

One of the most likely root causes of the “Device requires further installation” error is either outdated or corrupted drivers in your computer. This kind of problem is more common on several devices like scanners and printers for which the drivers are provided with them.
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for any outdated device drivers and click on each one of them.
  • After that, right-click on each entry of the device drivers and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: You also opt to download the latest versions of the device drivers directly from the website of the manufacturer. Once you’ve downloaded them, you can install them into your computer right away and then try connecting the external device again. On the other hand, you can also try to reinstall the device drivers.

Option 2 – Try to install the latest version of the Intel PROSet Wireless driver

A lot of users who experience the problem reported that their wireless driver wasn’t also working properly and it was then found that it was caused by the outdated Intel PROSet wireless driver. Thus, to fix the problem, you need to install the latest version of this driver from the intel.com website and install it on your computer. When you download the driver, make sure that your computer is running an Intel system and then download the correct driver depending on whether your computer is a 64-bit system or a 32-bit one.
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Setting up USB tethering in Windows
In this post, you will be guided on how you can set up the USB tethering feature on your Windows 10 computer and share your mobile device’s mobile data so other devices can also access the internet. Tethering is usually known as Wi-Fi tethering which allows users to share mobile data to any device with Wi-Fi, laptops included. This is really useful especially when you have no other way to access the internet. For instance, if you are using a desktop computer and there is no way for you to connect to the Ethernet, and you have no Wi-Fi adapter that you can use to connect to a router as well, you can use USB tethering instead to access the internet. It is almost similar to Wi-Fi tethering except that it works over a USB connection instead of a Wi-Fi adapter. USB tethering is almost quite the same as an Ethernet connection except that it’s faster compared to Wi-Fi tethering as well as Bluetooth tethering. Just like Wi-Fi tethering, USB tethering is free unless your network carrier has blocked it. Thus, it’s better if you make that clear with your operator. Once you have that covered,

Follow the instructions provided below to set up USB tethering on your Windows 10 computer.

Step 1: First, connect your mobile device to your Windows 10 computer using a USB cable. Step 2: If it asks you to enable the file transfer feature, just cancel it. A prompt that says, “Tethering or Hotspot active—Tap to setup” should be available as soon as you get connected – tap on it. Note: If there is no prompt, just go to Settings > Network and Internet > Hotspot and Tethering and from there, toggle on the USB tethering option. Step 3: Afterwards, the setup will create a new network adapter in Windows 10 automatically and your computer should now be connected to the internet using USB tethering. Note: You have to make sure that the Wi-Fi connection in your mobile device is turned off and if it is connected to an existing network, the USB tethering will be disabled but if you see its status as enabled, then the USB tethering setup is successfully done. In addition, keep in mind that the location of tethering can be different for every phone, especially on a customized operating system such as RealMe, Redmi, Samsung, and any other mobile device although they are clubbed in the section of Mobile and Data Network. In case you encounter some problems when using USB tethering in your Windows 10 computer, there are troubleshooting tips you should follow. The NDIS-based Internet Sharing Device network adapter is what Windows 10 uses to make USB tethering possible so if it stops working, follow the options provided below.

Option 1 – Perform basic check

The first thing you can do if you encounter problems in USB tethering is to do a basic check like checking if Wi-Fi is enabled automatically as well as check if the USB cable is disconnected or if you’ve turned off USB tethering accidentally.

Option 2 – Try installing or updating the USB RNDIS adapter

RNDIS or Remote Network Driver Interface Specification can also help you resolve any USB tethering problem. If the pre-installed driver does not help you in connecting to the internet, then you can try installing the USB RNDIS driver that is, if it’s not installed yet. If it is already installed, you can try to update it instead.
  • Tap the Win + R keys to open Run and type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
  • Next, expand the Network adapters section and look for the Remote NDIS based Internet Sharing Device. But if you are using a Samsung smartphone, you might see “Samsung” instead of under Network adapters.
  • Right-click on it and then select the “Update driver” option.
  • Then select the “Browse my computer for driver software” option.
  • After that, select the “Let me pick from a list of available drivers on my computer” option.
  • Now uncheck the checkbox for “Show compatible hardware”.
  • From the given list on your left-hand side, look for Microsoft and then select the Remote NDIS based Internet Sharing Device on your right-hand side.
  • Click on Next. A new popup will appear where you have to click on Yes. This will install the driver.
  • Now click on the Close button and restart your computer.
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How to remove MyWebFace

MyWebFace is a browser extension developed by Mindspark. This extension claims to allow users to easily access websites that allow them to make a cartoon portrait of themselves. While this may seem interesting in the beginning, all this extension does is to add links to already popular websites that are easy to find.

When installed MyWebFace changes your default search engine and your home page to MyWay.com.

While the extension is running it gathers user browsing information, allowing it to mine data and better server unwanted ads throughout your browsing sessions. MyWebFace has been marked as a Browser Hijacker by many anti-virus programs, and while not considered malware, it is not recommended to keep it on your computer.

About Browser Hijackers

Browser hijackers (sometimes referred to as hijackware) are a type of malicious software that alters web-browser configurations without the user’s knowledge or consent. These hijacks happen to be rising at a worrying rate worldwide, and it could be really nefarious and sometimes harmful too. Browser hijackers are capable of doing a variety of things on your PC. In general, hijackers are made for the benefit of online hackers often through revenue generation that comes from forced ad clicks and website visits. Although it may seem naive, all browser hijackers are harmful and thus always classified as security risks. Browser hijackers could also let other destructive programs without your knowledge further damage the computer.

Indications of browser hijack

There are numerous signs that indicate the browser is highjacked: 1. the browser’s home page is changed 2. if you enter a URL, you find yourself constantly directed to a different web page than the one you intended 3. the default web engine has been changed and your web browser security settings have been lowered without your knowledge 4. unsolicited new toolbars are added to your web browser 5. you observe numerous ads pop up on the web browsers or computer screen 6. your browser gets sluggish, buggy crashes often 7. you can’t go to certain websites like home pages of anti-malware software.

How does a browser hijacker infect a PC

Browser hijackers can get into a PC in some way or other, for instance via downloads, file sharing, and e-mail also. They also come from add-on applications, also known as browser helper objects (BHO), web browser extensions, or toolbars. Also, some shareware and freeware can put the hijacker within your computer through “bundling”. Typical examples of browser hijackers include Conduit, CoolWebSearch, OneWebSearch, Coupon Server, RocketTab, Snap.do, Delta Search, and Searchult.com. Browser hijacking can cause severe privacy problems and even identity theft, disrupt your browsing experience by taking control over outgoing traffic, substantially slows down your PC by deleting lots of system resources, and lead to system instability at the same time.

Browser Hijacker Malware – Removal

Certain hijackers can be removed simply by uninstalling the corresponding freeware or add-ons from the Add or Remove Programs in the Windows control panel. In some cases, it can be a difficult task to discover and get rid of the malicious piece because the associated file will be running as part of the operating system process. Moreover, manual removal requires you to execute several time-consuming and complex procedures that are tough to conduct for inexperienced computer users. Browser hijackers could be effectively removed by installing the anti-malware application on the affected system. To get rid of any type of browser hijacker from your computer, you could download this particular top-notch malware removal program – SafeBytes Anti-Malware. And use a system optimizer, such as Total System Care, to eliminate all related files from the registry and repair browser issues.

Tips on How to Eliminate a Virus that is Blocking Websites or Preventing Downloads

Malware may cause several different types of damage to PCs, networks, and data. Some malware is meant to restrict or block things that you wish to do on your personal computer. It may well not permit you to download anything from the internet or stop you from accessing some or all sites, in particular the anti-virus sites. If you’re reading this, chances are you’re stuck with a malware infection that is preventing you to download or install the Safebytes Anti-Malware program on your system. Even though this type of problem can be tougher to get around, there are a few actions you can take.

Start Windows in Safe Mode

The Windows OS includes a special mode known as “Safe Mode” where just the bare minimum required programs and services are loaded. In case the virus is set to load immediately when the PC starts, switching to this mode may prevent it from doing so. To start the computer into Safe Mode, press the “F8” key on the keyboard right before the Windows boot screen appears; Or after normal Windows boot up, run MSCONFIG, look over “Safe Boot” under the Boot tab, and click Apply. Once you’re in safe mode, you can attempt to install your antivirus software application without the hindrance of the malicious software. Following installation, run the malware scanner to eliminate standard infections.

Switch over to an alternate internet browser

Some malware only targets certain internet browsers. If this is your case, utilize another web browser as it might circumvent the computer virus. If you suspect that your Internet Explorer has been hijacked by malware or otherwise compromised by hackers, the best course of action is to switch to an alternate browser like Chrome, Firefox, or Safari to download your favorite computer security software – Safebytes Anti-Malware.

Install and run anti-virus from a USB drive

To effectively get rid of the malware, you should approach the problem of running an anti-malware software program on the affected computer from a different angle. To run anti-virus using a USB flash drive, follow these simple steps: 1) Use another virus-free computer system to download Safebytes Anti-Malware. 2) Insert the USB drive into the uninfected PC. 3) Double-click the Setup icon of the anti-malware software package to run the Installation Wizard. 4) When asked, select the location of the USB drive as the place in which you would like to store the software files. Do as instructed on the screen to complete the installation process. 5) Transfer the thumb drive from the clean computer to the infected computer. 6) Double-click the anti-malware software EXE file on the USB flash drive. 7) Click the “Scan Now” button to start the virus scan.

Highlights of SafeBytes Anti-Malware

If you are looking to install an anti-malware program for your PC, there are numerous tools on the market to consider nonetheless, you just cannot trust blindly anyone, irrespective of whether it is a free or paid program. A few of them do a good job in removing threats while some will harm your computer by themselves. You should choose one that is efficient, practical, and has a strong reputation for its malware source protection. On the list of strongly recommended software is SafeBytes Anti-Malware. SafeBytes has a superb history of top-quality service, and customers appear to be very happy with it. SafeBytes anti-malware is a reliable tool that not only secures your PC permanently but is also quite easy to use for people of all ability levels. With its outstanding protection system, this utility will quickly detect and remove the majority of the security threats, including browser hijackers, viruses, adware, ransomware, trojans, worms, and PUPs.

There are many amazing features you will get with this particular security product. Listed below are a few of the great ones:

Antimalware Protection: Using its enhanced and sophisticated algorithm, this malware elimination tool can identify and remove the malware threats hiding in your PC effectively. Real-time Threat Response: Malware programs looking to enter the computer are discovered and stopped as and when detected by the SafeBytes real-time protection shields. This tool will continuously monitor your PC for any suspicious activity and updates itself continuously to keep abreast of the constantly changing threat scenarios. Faster Scanning: This software has one of the fastest and most powerful virus scanning engines in the industry. The scans are extremely accurate and take a little time to complete. Safe Web Browsing: Through its unique safety ranking, SafeBytes notifies you whether a site is safe or not to visit it. This will assure that you’re always certain of your online safety when browsing the net. Minimal CPU Usage: SafeBytes is a lightweight and user-friendly anti-virus and anti-malware solution. As it uses very low computer resources, this program leaves the computer’s power exactly where it belongs: with you actually. 24/7 Guidance: You can obtain absolutely free 24/7 technical assistance from their computer experts on any product queries or PC security issues. To conclude, SafeBytes Anti-Malware is really great for securing your computer against all kinds of malware threats. You now may understand that this particular software does more than just scan and eliminate threats in your PC. You will get the best all-around protection for the money you spend on SafeBytes Anti-Malware subscription, there isn’t any doubt about it.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove MyWebFace without the use of an automated tool, it might be actually possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser plug-ins, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. Lastly, check your hard disk for all of the following and clean your computer registry manually to remove leftover application entries after uninstallation. However, editing the registry can be a difficult job that only advanced users and professionals should try to fix it. Moreover, certain malicious programs are capable to defend against its deletion. You’re advised to do this process in Safe Mode.
Files: %PROGRAMFILES%\MyWebFace_5aEI\Installr.binaEZSETP.dll %PROGRAMFILES%\MyWebFace_5aEI\Installr.bin\NP5aEISb.dll Search and Delete: 5aauxstb.dll 5abar.dll 5abarsvc.exe 5abrmon.exe 5abrstub.dll 5adatact.dll 5adlghk.dll 5adyn.dll 5afeedmg.dll 5ahighin.exe 5ahkstub.dll 5ahtmlmu.dll 5ahttpct.dll 5aidle.dll 5aieovr.dll 5aimpipe.exe 5amedint.exe 5amlbtn.dll 5amsg.dll 5aPlugin.dll 5aradio.dll 5aregfft.dll 5areghk.dll 5aregiet.dll 5ascript.dll 5askin.dll 5asknlcr.dll 5askplay.exe 5aSrcAs.dll 5aSrchMn.exe 5atpinst.dll 5auabtn.dll CREXT.DLL CrExtP5a.exe NP5aStub.dll T8EXTEX.DLL T8EXTPEX.DLL T8HTML.DLL T8RES.DLL T8TICKER.DLL Folders: C:\Documents and Settings\username\Application Data\Mozilla\Firefox\Profiles\gb5e8gtn.default\extensionsaffxtbr@MyWebFace_5a.com C:\Documents and Settings\username\Application Data\MyWebFace_5a C:\Program Files\MyWebFace_5a Registry: Key HKLM\SOFTWARE\MyWebFace_5a Key HKLM\SOFTWARE\MozillaPlugins\@MyWebFace_5a.com/Plugin Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MyWebFace_5abar Uninstall Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\b1df253a-9e7a-480d-b6a5-7a435b520dbb Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\14d02517-c8be-4735-a344-3c8366c77aa0 Key HKLM\SOFTWARE\Classes\MyWebFace_5a.ThirdPartyInstaller Key HKLM\SOFTWARE\Classes\MyWebFace_5a.SkinLauncherSettings Key HKLM\SOFTWARE\Classes\MyWebFace_5a.SkinLauncher Key HKLM\SOFTWARE\Classes\MyWebFace_5a.ScriptButton Key HKLM\SOFTWARE\Classes\MyWebFace_5a.SettingsPlugin Key HKLM\SOFTWARE\Classes\MyWebFace_5a.RadioSettings Key HKLM\SOFTWARE\Classes\MyWebFace_5a.Radio Key HKLM\SOFTWARE\Classes\MyWebFace_5a.PseudoTransparentPlugin Key HKLM\SOFTWARE\Classes\MyWebFace_5a.MultipleButton Key HKLM\SOFTWARE\Classes\MyWebFace_5a.HTMLPanel Key HKLM\SOFTWARE\Classes\MyWebFace_5a.HTMLMenu Key HKLM\SOFTWARE\Classes\MyWebFace_5a.FeedManager Key HKLM\SOFTWARE\Classes\MyWebFace_5a.DynamicBarButton Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ Value: MyWebFace_5a Browser Plugin Loader Data: 5aPlugin.dll Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ Value: MyWebFace Search Scope Monitor Data: 5abrmon.exe Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ Value: MyWebFace Data: MyWebFace.dll
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How to Remove MovieGoat - Malware Removal Guide

MovieGoat is a browser extension that allegedly lets you search for your favorite videos using its simple search engine. From the author:

Search for your favorite movies online, stay updated with the latest news and trends, and keep an eye on what’s up and coming in the world of cinema.

Simply type goat+ SpaceTab + query at the chrome search bar.
MovieGoat hijacks your browser, replacing your default search engine, displaying sponsored videos when you use its search and will display pop-up ads during your browsing experience. This extension has been detected as a Browser Hijacker by several anti-virus scanners and is not recommended to keep on your computer, especially because it serves no other purpose than to display pop-up ads and negatively impact your browsing experience.

About Browser Hijackers

Browser hijack is a common type of internet fraud where your internet browser configuration settings are modified to make it carry out things you never intend. There are numerous reasons why you may have an internet browser hijack; however commercial, advertising, and marketing are definitely the primary reasons for their creation. Usually, hijackers are made for the benefit of cyber hackers usually through income generation from forced ad clicks and site visits. Most people assume that these types of websites are legitimate and harmless but that is incorrect. Almost every browser hijacker poses an actual threat to your online safety and it’s important to categorize them under privacy risks. Some browser hijackers are designed to make particular modifications beyond the web browsers, like altering entries on the system registry and permitting other types of malware to further damage your PC.

How you can recognize a browser hijack

When your browser is hijacked, the following could happen: your homepage has been reset to some unfamiliar webpage; you find yourself regularly directed to some other site than the one you meant; The default search page of web browser is altered; you are finding new toolbars you have never witnessed before; you’ll notice random pop-ups start showing regularly; websites load very slowly and sometimes incomplete; Inability to navigate to particular websites, particularly anti-malware as well as other computer security software websites.

How it infects your computer

Browser hijackers can get into a computer in some way or other, for example via downloads, file sharing, and email too. They may also be deployed through the installation of a web browser toolbar, add-on, or extension. A browser hijacker can also come bundled up with some freeware which you unwittingly download and install the browser hijack, compromising your computer security. A good example of some infamous browser hijackers includes Anyprotect, Conduit, Babylon, SweetPage, DefaultTab, Delta Search, and RocketTab, however, the names are constantly changing. Browser hijacking can bring about severe privacy problems and even identity theft, affect your browsing experience by taking control over outbound traffic, substantially slows down your computer by consuming lots of resources, and cause system instability also.

Removal

One thing you could try to eliminate a browser hijacker is to locate the malicious software within the “Add or Remove Programs” list of the Windows Control Panel. It might or might not be there. If it is, uninstall it. But, most browser hijackers are hard to eliminate manually. Irrespective of how much you attempt to get rid of it, it could come back again and again. On top of that, manual removal demands you to carry out several time-consuming and complicated procedures which are very hard to complete for new computer users.

What you can do if Virus Prevents You From Downloading Or Installing Antivirus?

Malware can cause all sorts of damage if they invade your PC, ranging from stealing your personal information to erasing files on your computer. Some malware is created to restrict or block things that you want to do on your PC. It may not allow you to download anything from the net or it will prevent you from accessing a few or all of the internet sites, particularly the antivirus sites. If you’re reading this article, odds are you’re stuck with a virus infection that is preventing you to download or install Safebytes Anti-Malware software on your computer system. There are a few solutions you can attempt to get around with this particular obstacle.

Boot your computer in Safe Mode

If the malware is set to load automatically when Microsoft Windows starts, entering safe mode could block this attempt. Just the minimum required applications and services are loaded whenever you boot your computer or laptop in Safe Mode. Here are the steps you need to follow to boot into the Safe Mode of your Windows XP, Vista, or 7 computers (visit Microsoft site for directions on Windows 8 and 10 PCs). 1) At power on, hit the F8 key before the Windows splash screen begins to load. This would conjure up the Advanced Boot Options menu. 2) Select Safe Mode with Networking using arrow keys and hit Enter. 3) Once you get into this mode, you will have internet access once again. Now, obtain the malware removal program you want by using the internet browser. To install the software, follow the directions in the installation wizard. 4) Following installation, do a complete scan and allow the program to remove the threats it detects.

Use an alternate web browser to download security software

Malicious code could exploit vulnerabilities in a particular browser and block access to all antivirus software websites. If you are not able to download the anti-virus software program using Internet Explorer, it means malware may be targeting IE’s vulnerabilities. Here, you need to switch over to another web browser such as Chrome or Firefox to download Safebytes Anti-malware software.

Install and run anti-malware from a USB drive

Here’s yet another solution which is utilizing a portable USB antivirus software package that can check your computer for viruses without the need for installation. Follow these steps to use a USB flash drive to clean your corrupted computer system. 1) Download Safebytes Anti-Malware or Windows Defender Offline onto a clean PC. 2) Insert the USB drive into the clean computer. 3) Double-click the exe file to run the installation wizard. 4) When asked, choose the location of the USB drive as the place in which you would like to store the software files. Follow the on-screen instructions to complete the installation. 5) Disconnect the flash drive. You can now utilize this portable anti-malware on the affected computer system. 6) Double-click the antivirus program EXE file on the USB flash drive. 7) Hit the “Scan” button to run a full computer scan and remove viruses automatically.

Protect your PC from Malware With SafeBytes Security Suite

If you are looking to install anti-malware software for your computer, there are plenty of tools on the market to consider nonetheless, you should not trust blindly anyone, no matter whether it is a paid or free software. A few are good ones, some are ok types, and some are simply just bogus anti-malware applications that can damage your personal computer themselves! You need to pick one that is efficient, practical, and has a strong reputation for its malware protection. On the list of strongly recommended software by industry analysts is SafeBytes Anti-Malware, the safest program for Microsoft Windows. SafeBytes anti-malware is a trusted software that not only secures your computer permanently but is also very user-friendly for people of all ability levels. With its outstanding protection system, this tool will automatically detect and remove most of the security threats, including browser hijackers, viruses, adware, ransomware, PUPs, and trojans. SafeBytes possesses a plethora of amazing features that can help you protect your PC from malware attack and damage. Here are a few of the best ones: Most effective AntiMalware Protection: Using its enhanced and sophisticated algorithm, this malware removal tool can identify and eliminate the malware threats hiding within your computer system effectively. Active Protection: Malware programs trying to get into the system are identified and stopped as and when detected by the SafeBytes active protection shields. It will constantly monitor your laptop or computer for hacker activity and also gives users advanced firewall protection. Web Protection: SafeBytes checks and provides a unique safety rating to every single website you visit and block access to web pages considered to be phishing sites, thus safeguarding you against identity theft, or known to contain malware. High-Speed Malware Scanning Engine: This tool has got one of the fastest and most efficient virus scanning engines in the industry. The scans are very accurate and take a little time to complete. Lowest CPU and Memory Usage: SafeBytes is a lightweight tool. It consumes a very small amount of processing power as it operates in the background so you are free to use your Windows-based PC the way you really want. 24/7 Online Support: For any technical queries or product support, you can get 24/7 expert assistance through chat and e-mail.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove MovieGoat without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by MovieGoat

Files: %Documents and Settings%All UsersApplication DataMovie Goat virus %program files %internet explorer Movie Goat[random].mof %program files (x86)%common filesspeechengines %programData%suspicious folders %windows%system32drivermessy code.dll %AppData%[malware program name]toolbar uninstallStatIE.dat %app data% Movie Goat virus Registry: [HKEY_LOCAL_MACHINESOFTWAREMicrosoftMATSWindowsInstallerEAF386F0-7205-40F2-8DA6-1BABEEFCBE8914.07.30.07.52.18]”ProductName”=”Movie Goat” [HKEY_LOCAL_MACHINESOFTWAREWow6432NodeMicrosoftTracingMuvic_RASAPI32] [HKEY_LOCAL_MACHINESOFTWAREWow6432NodeMicrosoftTracingMuvic_RASMANCS] [HKEY_LOCAL_MACHINESOFTWAREWow6432NodeMicrosoftWindowsCurrentVersionUninstallEAF386F0-7205-40F2-8DA6-1BABEEFCBE89] “DisplayName”=”Movie Goat” [HKEY_USERSS-1-5-21-3825580999-3780825030-779906692-1001SoftwareMicrosoftWindowsCurrentVersionUninstall50f25211-852e-4d10-b6f5-50b1338a9271] “DisplayName”=”Movie Goat”
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There was a problem resetting your PC
If you’ve tried resetting your Windows 10 computer using the Reset This PC option in order to restore your computer’s factory settings and the process suddenly fails for some reason and you got an error message instead stating, “There was a problem resetting your PC, No changes were made on your Windows 10 computer”, then this post might help you resolve the problem. Carefully follow each one of the options given below to resolve the “There was a problem resetting your PC error on Windows 10.

Option 1 – Try renaming the System and Software hive

  • If you’re still able to boot to the desktop of your Windows 10 PC, open an elevated Command Prompt from the WinX menu.
  • Now use the CD command and change the directory to Windows\System32\config folder. Simply type in the following command and hit Enter:
cd %windir%system32config
  • After that, you have to rename the System and Software registry hives to “System.001” and “Software.001”, respectively. To do that, just type each one of the following commands and hit Enter after you type each of them.
    • ren system system.001
    • ren software software.001
On the other hand, if your Windows 10 PC isn’t able to boot to the desktop, you can just access Command Prompt from the Advanced Startup options or you can also boot into Sage Mode and open Command Prompt from there and then run the given commands above. Note: If you only want to use the Refresh your PC option, you must only rename System hive and not Software hive. On the other hand, if the Software hive is really corrupted, you might not be able to use the Refresh your PC option in such a case. Thus, you really need to rename the Software hive as well. Once you’ve renamed the Software hive, you won’t be able to use the Refresh your PC option but only the Reset your PC option.
  • Type “exit” to close the Command Prompt and then restart your PC and try resetting your PC again.

Option 2 – Try to disable and re-enable the Windows Recovery Environment

If the first option didn’t help, you can try disabling the Windows Recovery Environment and then enable it back again. To configure a Windows Recovery Environment or Windows RE boot image and recovery options, you have to use the REAgentC.exe tool.
  • Tap the Win + S key and type “REAgentC.exe” to open the REAgentC.exe tool.
  • After that, type the following command and hit Enter to disable the Windows RE:
reagentc /disable
  • After disabling the Windows RE, you need to enable it back by typing the following command:
reagentc /enable

Option 3 – Try to boot the USB recovery drive

If the two previous options failed, you need to try another workaround which is to boot to the USB recovery drive > Troubleshoot > Recover from a drive. From there, follow the on-screen instructions and you should be good to go.
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Fix 0xc0000454, The Boot Configuration ...
If you are in the process of booting up your computer but suddenly encountered an error saying, “The Boot Configuration Data for your PC is missing or contains errors” with an error code of 0xc0000454, read on as this post will help you resolve the problem. The error code 0xc0000454 occurs when you boot your computer and when the Windows Boot Manager encounters an issue with the Boot Configuration Data or BCD. The error code 0xc0000454 (STATUS_INSUFFICIENT_NVRAM_RESOURCES) signifies that there are no sufficient NVRAM or Non-Volatile Random Access Memory resources to complete the API. NVRAM is a component of the system based on the software that stores the Boot Configuration Data in an operating system. Usually, a simple restart can resolve the problem. However, if you’ve already done that and it’s of no use, then there are other potential fixes you can check out to troubleshoot the problem. To resolve the error code 0xc0000454, here are some potential fixes that should help:

Option 1 – Try to repair corrupted BCD

As mentioned, the error could also be due to corruption in BCD, and to fix it, you can use Bootrec.exe – a built-in command-line tool used to troubleshot issues related to boot up and Windows Startup. Before you run this tool, make sure that you have inserted a bootable USB or DVD into your computer. Once you have that covered, follow these steps:
  • You need to go to the Advanced Startup Options.
  • Then click on Troubleshoot.
  • Next, select the Advanced Options and then Command Prompt.
  • Once Command Prompt has been pulled up, enter each one of the following commands and in the sequence that they are given to rebuild BCD files and repair MBR files:
    • Bootrec /Fixmbr
    • Bootrec /FixBoot
  • After you execute the commands given above, you should see a confirmation message that says, “The operation completed successfully”.
  • Now type the “Bootrec /RebuildBCD” command to rebuild BCD.
  • Finally, close Command Prompt and then restart your computer to successfully apply the changes made.

Option 2 – Try to run the Automatic Repair Utility

You might also want to use Automatic Repair in fixing the error. To do so, follow the steps below.
  • You can start by creating and booting from a bootable Windows 10 USB Stick.
  • After that, click on Repair your computer located on the bottom left corner when you are on the initial Windows Startup screen.
  • Next, click on Troubleshoot, and then on the other screen, click the Startup Repair option.
  • Now select the operating system you want to repair. Once you do that, it will start to repair your operating system. Wait until the process is completed and then check if the problem’s now fixed.

Option 3 – Disable the Secure Boot in the BIOS

Disabling the Secure Boot in the BIOS settings is definitely recommended to resolve the error. To disable Secure Boot, here’s what you have to do:
  • First, boot your computer into Windows 10.
  • Next, go to Settings > Windows Update. From there, check if there is anything that you have to download and install if you see any available updates. Usually, OEMs send and update the list of trusted hardware, drivers, and operating systems for your computer.
  • After that, go to the BIOS of your computer.
  • Then go to Settings > Update & Security > Advanced Startup options. If you click on Restart Now, it will restart your computer and give you all the advanced options.
  • Next, select Troubleshoot > Advanced Options. As you can see, this screen offers you further options including System restore, Startup repair, Go back to the previous version, Command Prompt, System Image Recovery, and UEFI Firmware Settings.
  • Select the UEFI Firmware Settings which will take you to the BIOS.
  • From there, go to the Security > Boot > Authentication tab where you should see Secure Boot. Note that every OEM has its own way of implementing the options so it varies.
  • Next, set Secure Boot to Disabled and set Legacy Support to On or Enabled.
  • Save the changes made and exit. Afterward, your computer will reboot.

Option 4 – Try to reset the BIOS

If updating the BIOS didn’t help in fixing the error, you can try to reset the BIOS instead.
  • Start your computer and tap the F10 key during the booting process to enter the BIOS. If it does not work, you can try tapping the F1 or F2 key as well as the Del key.
  • Once you’re already in the BIOS, tap the F9 key to get the prompt to RestoreLoad default configuration now for the BIOS.
  • Next, click on Yes and then follow the next on-screen instructions that appear to set the BIOS back to its default settings.
  • Once you’re done restoring the default settings of the BIOS, restart your computer and then check if it now boots properly.
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How to Deal With Error Code 42

Code 42 - What is it?

Code 42 Error is referred to as a Device Manager Error code. Before we explain what this code indicates, it is important to understand what ‘Device Manager’ is and its functions.

Device Manager is basically a Windows tool that helps manage devices attached to the system such as the Printer, Scanner and the USB Device. The Device Manager Error code 42 occurs when a duplicate device is detected.

Error Code 42 is displayed in the following format:

“Windows cannot load the device driver for this hardware because there is a duplicate device already running in the system. Code 42”

Solution

driverfix boxError Causes

Narrowing down to one particular cause for error code 42 is not virtually possible because it may be triggered due to many underlying reasons. These include:

  • When a bus driver incorrectly generates and creates 2 identically named devices
  • When a device with a serial number is found in a new location without being removed from its original location
  • Mis-configured drivers

No matter what the reason for this error code,, to avoid inconvenience and to ensure proper hardware performance, it is advisable to fix it right away without any delay.

Further Information and Manual Repair

If you’re not technically sound, the code 42 message display can panic you. But don’t worry, the error message sounds complex but it is quite easy to fix.

To resolve code 42 in a few minutes, simply try the methods given below. These methods are easy-to-perform, effective and more importantly require no technical expertise.

Method 1 - Restart Your System

Code 42 can pop up due to some temporary glitch in the Device Manager. By simply restarting your PC, you can resolve this problem.

Therefore, first things first, restart your system. However, in case it doesn’t work out, try other methods.

Method 2 - Launch the Troubleshooting Wizard

Launch the troubleshooting wizard to find the underlying problem and resolve it accordingly. To do this, proceed with the following steps:

  • Go to the start menu
  • Type Device Manager in the search bar and press enter
  • Now click on the ‘General Tab’
  • Then click on ‘Trouble Shoot’ to launch the Troubleshooting Wizard
  • After that follow the instructions in this Wizard to diagnose the problem and resolve it.

Method 3 - Restore Your PC to its Previous State

Another method to fix code 42 is to use the System Restore tool to restore your PC to its previous working state before the error popped up. To do this,

  • Go to the start menu
  • Type System Restore in the search bar and press enter
  • Now click on ‘Restore my computer to an earlier time’ and then click ‘Next’
  • After that select the restore point on the restore point list and confirm settings
  • Restart your PC to activate changes
  • Before restoring your PC to its previous state, create a backup. By creating data backup you can avoid data loss issues, which are likely to occur during this process.

Creating backup manually can be time-consuming and a painstaking task. The best way to create backup and restore your PC to its normal state is to download DriverFIX.

It is a user-friendly device driver management software that helps create data backup automatically and simultaneously restores your PC back to its normal working state in a few seconds.

This software is compatible with all Windows versions.

Click here to download DriverFIX on your system to resolve error code 42.

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PrivacyAssistant Malware Removal Tutorial

PrivacyAssistant is a browser extension developed by SearchAssistant.net. These extensions allegedly offer users a safer way to browse the internet and some other tools to customize the home page with background wallpapers and one-click links that can be added. While all this may sound appealing, PrivacyAssistant also monitors your browser activity, search quarries, clicks, visits, and possibly personal information.

This extension changes your default home page to SearchAssistant.com and rerouting all searches through its search portal, displaying sponsored links instead of your typical search results. While active you may see unwanted ads and even pop-up ads appearing while browsing the internet.

Several anti-virus programs have classified this extension as a Browser Hijacker, and are, therefore, for security reasons, not recommended to keep on your computer.

About Browser Hijackers

Browser hijacking is amongst the web’s constant risks that target internet browsers. It’s a kind of malicious software that alters your internet browser’s configuration settings and redirects you to websites or pages that you had no intention of checking out. They are created to disrupt browser functions for many different reasons. Usually, hijackers will force hits to internet sites of their choice either to increase traffic producing higher advertisement earnings, or to gain a commission for each and every user visiting there. Most people believe that these kinds of websites are legitimate and harmless but that is not the case. Almost every browser hijacker poses an existent threat to your online safety and it’s important to categorize them under privacy dangers. When the program attacks your PC, it starts to mess things up a whole that slows your computer down to a crawl. In the worst-case scenario, you might be forced to deal with serious malware threats as well.

How one can recognize a browser hijack

There are numerous symptoms that point to a browser hijacking: your browser’s home page is suddenly different; you get re-directed to sites you never meant to visit; the default web engine has been changed and your web browser security settings have been lowered without your knowledge; find new toolbars that you simply did not add; you might find many pop-up ads on your computer screen; your web browser starts running slowly or displays frequent errors; you have prohibited entry to certain web pages, for example, the website of an antivirus software developer like SafeBytes.

So how exactly does a browser hijacker infect a PC

Browser hijackers may use drive-by downloads or file-sharing websites or perhaps an email attachment in order to reach a targeted computer system. They can also originate from any BHO, extension, toolbar, add-on, or plug-in with malicious intent. Other times you might have unintentionally accepted a browser hijacker as part of a software program bundle (generally freeware or shareware). A good example of some popular browser hijackers includes Conduit, Anyprotect, Babylon, DefaultTab, SweetPage, Delta Search, and RocketTab, however, the names are constantly changing. Browser hijacking can lead to serious privacy problems and even identity theft, disrupt your browsing experience by taking control over outgoing traffic, considerably slows down your personal computer by consuming lots of system resources, and result in system instability at the same time.

How to repair a browser hijack

Some hijackers can be removed by uninstalling the free software they were included with or by deleting any extension you’ve recently added to your browser. But, the majority of hijackers are extremely tenacious and require specialized applications to eradicate them. Furthermore, manual removal requires you to execute many time-consuming and tricky procedures which are hard to carry out for inexperienced computer users.

How To Get Rid Of Virus That Is Preventing Antivirus Installation?

Viruses can cause a great deal of damage to your computer system. Some malware sits in between the computer and your net connection and blocks some or all sites that you really want to visit. It will also prevent you from installing anything on your computer, especially anti-malware software. So what to do if malicious software keeps you from downloading or installing Safebytes Anti-Malware? Although this sort of problem can be difficult to circumvent, there are some actions you can take.

Make use of Safe Mode to resolve the problem

In Safe Mode, you can actually change Windows settings, un-install or install some software, and eliminate hard-to-delete malware. In case the malware is set to load immediately when PC boots, switching into this mode may well prevent it from doing so. To enter into Safe Mode or Safe Mode with Networking, press F8 while the system is starting up or run MSCONFIG and look for the “Safe Boot” options in the “Boot” tab. Once you’re in safe mode, you can try to install your anti-malware program without the hindrance of the malicious software. Following installation, run the malware scanner to remove most standard infections.

Switch over to some other web browser

Some malware mainly targets specific browsers. If this is your situation, use another internet browser as it can circumvent the malware. In the event you suspect that your Internet Explorer has been hijacked by a computer virus or otherwise compromised by cybercriminals, the best approach is to switch over to a different internet browser like Mozilla Firefox, Google Chrome, or Apple Safari to download your favorite computer security program – Safebytes Anti-Malware.

Run anti-virus from a USB drive

Another solution is to create a portable anti-malware program on your USB thumb drive. Try these simple actions to clean up your affected PC using a portable antivirus. 1) Download Safebytes Anti-Malware or Microsoft Windows Defender Offline onto a clean computer system. 2) Plug the pen drive into the uninfected PC. 3) Run the setup program by double-clicking the executable file of the downloaded application, which has a .exe file format. 4) Choose the flash drive as the location for saving the file. Follow the on-screen instructions to complete the installation process. 5) Transfer the pen drive from the uninfected computer to the infected computer. 6) Double-click the EXE file to open the Safebytes tool from the pen drive. 7) Click “Scan Now” to run a scan on the infected computer for viruses.

A Look at the Best AntiMalware Program

If you are looking to download an anti-malware application for your computer, there are several tools out there to consider nonetheless, you cannot trust blindly anyone, no matter whether it is paid or free software. Some are really worth your money, but many aren’t. While looking for an anti-malware program, choose one that offers solid, efficient, and complete protection against all known computer viruses and malware. One of the highly recommended software is SafeBytes AntiMalware. SafeBytes carries a very good track record of quality service, and customers appear to be happy with it. SafeBytes anti-malware is really a powerful, very effective protection tool created to assist users of all levels of IT literacy in finding and eliminating malicious threats out of their PC. Once you’ve got installed this software, SafeByte's state-of-the-art protection system will make sure that no viruses or malicious software can seep through your PC. SafeBytes anti-malware comes with a plethora of enhanced features which sets it aside from all others. Listed below are some of the highlighted features included in the tool. Robust Anti-malware Protection: This deep-cleaning anti-malware software goes much deeper than most anti-virus tools to clean your computer. Its critically acclaimed virus engine finds and disables hard to remove malware that conceals deep inside your personal computer. Active Protection: SafeBytes gives round-the-clock protection for your PC limiting malware attacks in real-time. They’re extremely effective in screening and removing various threats since they’re constantly improved with the latest updates and alerts. Web protection: SafeBytes checks the links present on a web page for possible threats and alerts you whether the website is safe to explore or not, through its unique safety ranking system. Light-weight: The program is lightweight and will work quietly in the background, and that does not impact your computer efficiency. 24/7 Premium Support: Support service is readily available for 24 x 7 x 365 days through email and chats to answer your queries.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove PrivacyAssistant without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by PrivacyAssistant

Registry: HKLMSOFTWAREClassesAppID.exe HKEY_CURRENT_USERsoftwareMicrosoftInternet ExplorerMainStart Page Redirect=http://.com HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionvirus name HKEY_CURRENT_USERSoftwareMicrosoftWindows NTCurrentVersionWinlogon Shell = %AppData%.exe HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun Random HKEY_LOCAL_MACHINESoftwareMicrosoftWindows NTCurrentVersionRandom HKEY_LOCAL_MACHINESOFTWAREsupWPM HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesWpm HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionUninstallPrivacyAssist HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionImage File Execution Optionsmsseces.exe HKLMSOFTWAREClassesAppIDrandom.exe HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerMain Default_Page_URL
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Fixing netio.sys Blue Screen error in Windows
One of the most important components of a computer in the network. The network, with the help of network devices, makes it possible for all kinds of devices to exchange information. One of the files associated with the network driver is the netio.sys file. It is a system file used by third-party programs to interact with the devices on the network. If you encounter a Blue Screen of Death error that’s related to the netio.sys file then you’ve come to the right place as this post will guide you in fixing it. Here are some of the Blue Screen errors related to the netio.sys file:
  • KMODE EXCEPTION NOT HANDLED
  • PAGE FAULT IN A NONPAGED AREA
  • IRQL NOT LESS EQUAL
  • SYSTEM_SERVICE_EXCEPTION
  • DRIVER IRQL NOT LESS OR EQUAL
  • SYSTEM THREAD EXCEPTION NOT HANDLED
To fix the netio.sys Blue Screen errors on your Windows 10 computer, you can check out each one of the following suggestions.

Option 1 – Try to use the System File Checker

One of the built-in tools in Windows that you can use to fix Blue Screen errors is the System File Checker. This built-in command utility can help you restore corrupted or missing files as well as replace bad and corrupted system files. Chances are, the netio.sys file might be corrupted so to fix it, use System File Checker.
  • First, right-click on the Start button and click on the “Command Prompt (Admin) option.
  • Next, type in the sfc /scannow command and hit Enter to execute it.
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Finally, restart your computer.

Option 2 – Try checking the Memory for any errors

The first thing you can do to check the memory for errors is to run the CHKDSK utility. The CHKDSK utility repairs hard drive errors that might be causing the problem.
  • You need to open “This PC” first.
  • And then right-click on your operating system partition for Windows.
  • Next, click on Properties and navigate to the Tools tab.
  • After that, click on the Check button under the Error Checking section.
  • A new mini window will appear and from there, click on Scan drive.
  • Now let it scan your disk drive partition to check for errors and then restart your computer.
After running the CHKDSK utility, it’s now time to fix issues with your RAM by running the Memory Diagnostic tool. This tool in windows can help resolve the Blue Screen errors related to the netio.sys file by checking and automatically fixing any memory-based issues. To run it, refer to these steps:
  • Tap the Win + R keys to open Run and type mdsched.exe and hit Enter to open the Windows Memory Diagnostic Tool.
  • After that, it will give two options such as:
    • Restart now and check for problems (Recommended)
    • Check for problems the next time I start my computer
  • Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.
Note: After you select your preferred option, your computer will restart and check for memory-based issues. If it finds any issues, it will automatically fix them and if there’s no issue found, then it’s most likely not a memory-based issue so you should try the other options given below.

Option 3 – Try to update or rollback or disable Network drivers

You might also want to update, roll back or disable your Network drivers to resolve the netio.sys Blue Screen errors.
  • Tap the Win + R keys to launch the Run window and then type in the “mdsched.msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
  • Then right-click on each one of the Network drivers and depending on your preference, you can either select “Update driver”, “Disable device” or “Uninstall device”.
  • After that, restart your PC and see if it helped in fixing the netio.sys Blue Screen error.

Option 4 – Perform System Restore

Performing System Restore can also help fix BSOD errors, including the ones related to the netio.sys file. To run System Restore, follow the steps below.
  • First, tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 5 – Run the Blue Screen Troubleshooter

Troubleshooting Blue Screen of Death errors wouldn’t be complete without the Blue Screen troubleshooter. As you know, it is a built-in tool in Windows 10 that helps users in fixing BSOD errors like Storport.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
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Fix Windows errors 80240020, 8007002C, 80246007, 80070004
Upgrading your Windows 10 computer does not always go smoothly and you often encounter not just one but various errors so, in this post, we are going to cover several Windows 10 upgrade errors such as 80240020, 8007002C, 80246007, 80070004. All these upgrade errors are related to the Windows Update folder. Thus, you need to clear the Software Distribution folder, repair the System Image and fix System Health in order to resolve all these Windows 10 Upgrade errors. Before you get started on the steps to resolve these tons of errors, you have to disable your security program for the meantime, disconnect your peripherals, remove USBs connected to your PC and then make sure that your PC is connected to the main power supply. Once you have everything covered, carefully follow the options given below.

Option 1 – Delete Windows 10 Update Files in the SoftwareDistribution folder

The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. A lot of users tried deleting the files in this folder to fix the problem and so far it has worked. Like them, you can try clearing the Windows Update cache by simply deleting the contents of the folder named “SoftwareDistribution” since Windows apparently can’t clear and re-download the update contents once they are corrupted. Thus, deleting the contents of this folder will make Windows download the contents again which will fix the problem. To do that, follow the steps below.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net stop bits
  • After entering these commands, it will stop the Windows Update Service and the Background Intelligent Transfer Service.
  • Next, go to the C:\Windows\SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
  • Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.
net start wuauserv net start bits
Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.
  • Now Open Settings and check for Windows Updates. Windows 10 should begin the download right away.

Option 2 – Try using the DISM tool

Running the DISM Tool helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.
Note: If it happens that the Windows Update client is broken, you need to run the following command to repair it then restart your PC and click on Update once again.
DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess
Note: The Windows Upgrade error, with error code 80240020 is an expected error message that happens when the upgrade requires customer user action. Thus, you need to do the following steps to resolve this particular Windows Upgrade error.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “regedit” in the field and hit Enter to open the Registry Editor.
  • After that, navigate to this registry key: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionWindowsUpdate
  • Now right click on WindowsUpdate located in the left pane and then create a new key and name it as “OSUpgrade
  • Next, right-click in an empty space in the left pane and create a new DWORD and name it “AllowOSUpgrade” and enter “1” as its value.

Option 3 – Try running the Windows Update in a Clean Boot State.

Putting your PC in a Clean Boot state can also help you install Windows Updates or Upgrades without any trouble because, during this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to install the Windows Updates or upgrade again.
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