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Fix NTOSKRNL.exe high CPU, Memory & Disk usage

This post will guide you in fixing high CPU, Memory, and Disk usage problems caused by NTOSKRNL.exe. NTOSKRNL stands for “NT Operating System Kernel. This file is a kernel image that is responsible for a lot of systems-based processes such as Hardware Virtualization, Process, and Memory. Aside from that, it is also the one that compresses the old pages of memory that reduces the overall amount of memory being used. If you notice that your computer is running slowly and you find that the NTOSKRNL.exe file is hogging your resources such as disk usage, CPU usage as well as memory usage, then read on as this post will guide you in fixing the problem caused by NTOSKRNL.exe.

Make use of the options given below to resolve the issues caused by NTOSKRNL.exe.

1] Scan your computer for potential malware

There might be a good chance that your computer might be infected with malware. And this malware might be associated with the NTOSKRNL.exe file and hence making it consume a lot of system resources. So, I would really recommend you to make sure that your Antivirus is up to date and then scan your computer with it specifically the C:/Windows/System32 folder because this is the location where the NTOSKRNL.exe file is located.

Option 1 – Put your computer in a Clean Boot State

The first thing you have to do is to put your computer in a Clean Boot State as this can help you in finding any incompatible programs that are causing the problem.

  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Once you’ve found any incompatible programs, you need to uninstall them. Refer to the steps below to do so.

  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for the concerned program and select it and then uninstall it.

Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it.

Option 2 – Update or rollback drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Try to run the DISM tool

If the first two options didn’t work, then running the Deployment Imaging and Servicing Management might. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Try to stop the Runtime Broker process

The RuntimeBroker.exe or the Runtime Broker process is the one that monitors access to Windows APIs to make sure that the apps do not violate the core security of Windows. This process usually leaves a very small footprint. However, there are times when it consumes more resources than it’s supposed to and does not release memory after the work is done that results in a memory leak. As a result, it affects NTOSKRNL.exe which is why you have to stop the Runtime Broker process. To do so, refer to these steps:

  • Tap the Ctrl + Shift + Esc to open the Task Manager.
  • After opening Task Manager, go to the Processes tab and look for the Runtime Broker process.
  • Once you find it, check if it is using more than 15% of your memory. If it is, then you most likely have an issue with an app installed on your computer.
  • Select the Runtime Broker process and right-click on it and then click on the End Task option to end its process.

Option 5 – Try to run the Performance Troubleshooter

  • Tap the Win + R keys to open the Run dialog box.
  • Type “msdt.exe /id PerformanceDiagnostic” in the field and hit Enter to open the Performance troubleshooter.
  • Then click on Next to get started. Wait until the process is completed.

Option 6 – Try using the Windows Performance Toolkit

You can also use the Windows Performance Toolkit in finding the root cause of the problem. Just refer to the following steps to use this toolkit.

  • Search for “cmd” in the Cortana Search box and click on Command Prompt from the search results to open it.
  • Next, type in the command given below or copy and paste it and then hit Enter:

xperf -on latency -stackwalk profile -buffersize 1024 -MaxFile 256 -FileMode Circular && timeout -1 && xperf -d cpuusage.etl

  • After executing the command, wait for at least 60 seconds and then check the logs of the Windows Performance toolkit which is stored in a file named cpuusage.etl in the folder located at C:/Windows/System32. From there, you should see a list of all the causes of the System Resources being hogged.

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How to Resolve Error 80073712 in Windows 10

Error Code 80073712—What is it?

Error code 80073712 is one of the dozens of error codes affecting Windows 10 users. It occurs when users attempt to upgrade their operating system but experience a failure. The error code usually results from problems associated with missing or damaged files within Windows Update. Common symptoms of this error code include the following:

  • The inability of Windows Update to successfully complete the upgrade process
  • Message box highlighting the presence of error code

Solution

Restoro box imageError Causes

In the case of error code 80073712, the issues preventing Windows Update from completing the upgrade process are most likely due to problems with files within Windows Update. For instance, there may be corruption within the Component-Based Servicing (CBS) manifest.

Further Information and Manual Repair

Manual repair methods offer solutions to Microsoft users who are experiencing Windows error codes like the upgrade error code 80073712 in Windows 10. The manual repair methods in this article are not guaranteed to fix problems unrelated to this error code. Thus, be certain you are experiencing error code 80073712 before you attempt to implement the solutions provided below.

Method One: Run Windows Update Troubleshooter

Since issues related to Windows Update may be causing error code 80073712 to occur, one of the best solutions you can consider is to run the Windows Update Troubleshooter. This troubleshooter will be able to detect and fix corruptions within Windows Update files or any other issues directly related to Windows Update. To implement this manual repair method, follow the steps listed below:

  • Step one: Open your Internet browser
  • Step two: Type www.microsoft.com/downloads
  • Step three: Type Windows Update Troubleshooter in the search bar at the top-right corner of the Microsoft website.
  • Step four: Select Windows Update Troubleshooter then wait for the webpage to load.
  • Step five: Select Run troubleshooter

Once you run the troubleshooter, you should be able to verify and fix any errors within Windows Update files. Restart your machine after the troubleshooting process is complete them proceed by checking Windows Update to see if you are able to complete the upgrade. If Windows Update downloads the upgrade and the installation of the upgrade occurs, the problem has been resolved. Otherwise, error code 80073712 will reoccur, in which case you will need to move to manual repair method two.

Method Two: Run DISM Tool

Another option available to Windows users experiencing error code 80073712 is to download and run the Deployment Image Servicing and Management (DISM) tool. This tool checks for inconsistencies or corruptions that may be preventing Windows Update services from functioning correctly. To download and run the tool, follow the instructions below:

  • Step one: Type Command Prompt in the search box near the Start button
  • Step two: Right-click Command Prompt, then click Run as administrator, providing administrator password or confirmation where necessary.
  • Step three: Select Allow
  • Step four: Press Enter after typing the following command:
DISM.exe /Online /Cleanup-image /Restorehealth

Wait a few minutes to ensure that the process is complete. Once you’ve run the DISM tool, it will detect errors, for instance within registry data, and correct or replace them. Restart your machine after running this tool then check Windows Update. Attempt to download the upgrade to see if you have successfully resolved error code 80073712. If you experience an upgrade failure, move to the next manual repair method mentioned below.

Method Three: Perform a Clean Install of Windows 10

The issues related to error code 80073712 may also be resolved by performing a clean install of Windows 10. This manual repair method ensures that any previous versions of your Windows operating system are removed before you attempt to access an upgrade. This can prove effective as it helps users avoid issues that would otherwise cause error codes or poor PC performance in cases where errors are present on one’s system.

To successfully perform a clean installation of Windows 10, be prepared to follow step-by-step procedures that include the following:
  • Step one: Download and run media creation tool
  • Step two: Click Run, then select Create installation media for another PC
  • Step three: Select changes to the installation options, then select Next
  • Step four: Choose USB flash drive or ISO file, then click Next
  • Step five: Select drive, then Next
  • Step six: Select Finish, then restart your computer, ensuring that the media option you choose, whether USB flash drive or DVD, is in your machine before you choose to reboot.
  • Step seven: Press any key then follow the prompts provided to set up Windows 10.

Method Four: Download an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 8 and other related issues when they do arise, download and install a powerful automated tool.

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Step-by-Step Guide to Patching Error Code 24

Code 24 - What is it?

You may experience error code 24 when you try to use a device on your PC that is not properly installed or its driver is corrupted. Code 24 is a Device Manager error and it pops up on your computer screen in the following format:

“This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)”

Solution

driverfix boxError Causes

Error code 24 may be triggered due to several reasons. However, the most common causes for this error code include:

  • Incorrect device installation
  • Hardware failure/ conflict
  • Corrupted or outdated driver
  • Device prepared for removal

It is recommended to resolve the error code to ensure your PC works at its optimal performance. Error code 24 can lower the device functionality and PC performance dramatically.

Further Information and Manual Repair

Since this error code can mean several different things, troubleshooting it can be quite tricky but to make it simple to resolve, we have listed down some easy methods to repair error code 24.

Try these methods to fix error 24 on your PC and ensure your system works at its optimal pace. Let’s get started….

Method 1 - Update the BIOS on Your Motherboard

Problems with BIOS, the controlling software in the PC motherboard, can sometimes trigger hardware conflicts resulting in Device Manager error code pop-ups.

In such a scenario, it is advisable to update BIOS. To update, go to your PC motherboard manufacturer’s website. Here you will be able to find instructions on updating BIOS.

Follow the instructions carefully to resolve error code 24 on your system. If the error code still persists, then try other methods discussed below.

Method 2 - Remove New Devices

If you experienced code 24 on your PC after installing new devices, then it is advisable to remove them to resolve the error code.

If the device is attached to your computer, then simply disconnect and remove it immediately. Once you disconnect it, reboot your system to activate changes.

Method 3 - Update Drivers

If device removal does not resolve the problem, then consider updating the device driver. Code 24 is also related to driver problems.

It can occur if a device driver is corrupted or outdated. In such an event, it is advisable to update the driver by installing the new and latest device driver version on your PC.

For doing this, simply download the latest device driver version from the manufacturer’s website and update it.

Method 4 - Install DriverFIX for Both Device Driver Update and Safe Device Removal

Finding problematic drivers and the latest device driver versions to update them, however, can be time-consuming and sometimes even frustrating. To avoid being in this situation, it is advisable to download DriverFIX.

DriverFIX is a cutting-edge, user-friendly and an innovative program exclusively designed to resolve device driver related issues and problems on computer systems

It is integrated with the newest technology and intelligent programming system that enables and empowers PC users like you to repair device driver error codes in seconds.

Once you install this software on your PC, simply run it. The software program instantly detects all problematic drivers and updates them with their latest versions available on the internet.

All this is done in mere seconds and it’s not time-consuming at all. Moreover, device driver updates are performed frequently to ensure that you don’t experience any driver problems again.

  • With this software on your PC, you don’t have to worry about updating drivers regularly.
  • In addition to this, as we discussed above, driver code 24 can also occur due to new plugged-in devices. If that’s the reason, then DriverFIX can help you resolve this problem too.
  • It can help you manage and unplug USB devices safely from your PC. After installing DriverFIX, unplugging USB devices is easy and you don’t have to worry about data corruption or drive damage.
  • DriverFIX manages USB devices smoothly by making the ejecting process easy and safely removes hardware from your PC, thereby resolving error code 24 in no time.
  • DriverFIX is easy to install and use and is compatible with all Windows versions.

Click here to download DriverFIX and repair Device Manager error code 24 right away.

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Fix Can’t initialize disk in Windows 10
If you have recently installed a new internal or external hard drive or SSD and you’ve noticed that its status on the left side of the Disk Management tool states “Unknown Not Initialized”, this indicates that Windows can’t initialize the disk and that you won’t be able to use this new SSD or hard drive. You can encounter this kind of issue randomly and not just with a new hard drive or SSD but also with existing drives. There are times when you won’t be able to find your drive or partition in the File Explorer. In such a case, you have to check the Disk Management if your drive or partition is there physically. You also have to check if you can see it as Not Initialized. If it is, then this means that the disk or partition does not have a valid signature that is if it’s not registered with the system properly. Note that a disk is registered when you format it at least once so if the disk was available before, then it could be somehow corrupted. To resolve the problem, you can try to initialize the disk manually or bring it online and add a drive letter. You can also try checking the Device Manager for issues or check the cable physically.

Option 1 – Try to manually initialize the disk

Since initializing the disk is the most common way to resolve the “Unknown Not Initialized” error, this is what you have to try first.
  • To initialize the disk manually, you have to open the Disk Management from the WinX menu by tapping Win + X keys and selecting Disk Management.
  • From there, you can find the non-initialized disk. Right-click on it and select the “Initialize Disk” option.
  • Next, select the partition style. It is recommended that you use the MBR option instead of the GPT or GUID Partition Table.
  • Now click the OK button. Your hard drive or SSD should now initialize without any problem.

Option 2 – Set the disk Online and add the Drive letter

  • If the disk appears to be offline under Disk Management, right-click on it and select the Online option.
  • On the other hand, if the disk is already set Online but does not have a drive letter, right-click on it and select the Change drive letter and path option.
  • Select a letter that is not allocated yet.
  • Once you’re done, you have the option to format the disk in either NTFS or FAT32 but if you are using a 64-bit computer, make sure that you opt for NTFS.

Option 3 – Try to check any issues in the Device Manager

It is also possible that the hard drive is not working properly due to some driver issues. Thus, it’s better if you check the Device Manager and see if that drive is listed with a yellow exclamation mark next to it. And if that’s the case, you have to right-click on that drive and select the Uninstall drive option. After that, click on Action and then run the Scan for hardware changes. It should fix the problem.

Option 4 – Try to physically check the cable

You might also want to check the physical status of the wires and see if they are connected properly or not. Specifically, you have to check two cables, such as:
  • The first one is the power cable that’s connected to your SMPS.
  • Next is the one that’s connected to your motherboard.
If any of the two cables are not working or missing, then it’s no wonder why your drive has an “Unknown Not Initialized” status. Thus, you need to have them replaced to fix the problem.
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How to Fix Drwtsn32.exe Application Error

What is Drwtsn32.exe Application Error?

Drwtsn32.exe (DrWatson Postmortem Debugger) is a process file from Microsoft Corporation that runs on Microsoft Windows Operating System. This file is digitally signed from Microsoft Windows Component Publisher- Microsoft Timestamping Service. This file is a type of executable file. It is useful to debug and creates log files when an error occurs during running or program execution. The information logged by DrWatson is used by technical support personnel to diagnose a program error for a computer running Windows. It creates log files in the following location C:Documents and SettingsAll UsersApplication DataMicrosoftDr Watson. However, when using Internet Explorer, MS Outlook or any other application on Windows, you can experience drwtsn32.exe application error. This error occurs when the drwtsn32.exe file crashes. The error is displayed as:
“DrWatson Postmortem Debugger has encountered a problem and needs to close” "drwtsn32.exe - DLL Initialization Failed" when shutting down

Solution

Restoro box imageError Causes

The ultimate reason behind ‘drwtsn32.exe application error’ is malware and viral infection. Malicious software can enter your PC through downloaded files , browsing on unsafe websites and phishing emails. These viruses can disguise themselves as DrWatson utility. Plus theymay have the same name as this process. However, the best way to detect if it is a virus is to track its location. Malicious software will usually hide in some other location instead of its standard location. However, other reasons for this error also include incompatible software and damaged system files.

Further Information and Manual Repair

a) Scan PC with an Anti-Virus

It is advisable to repair this issue right away especially if the underlying cause is a viral infection typically because viruses can expose you to privacy errors and risks such as cybercrime, identity theft, and data security issues. To resolve it, download a powerful antivirus. Scan your PC with it and remove all the viruses immediately. However, when doing so, you may have to compromise PC performance and halt other PC activities. Anti-viruses are notorious for slowing down PC speed. In addition to this, sometimes you may have to stop other activities on your PC for the antivirus to scan for viruses.

b) Repair Registry Errors with Restoro

Nonetheless, if the drwtsn32.exe application error is related to system file corruption, then this indicates registry issues where all the system data is stored. Registry issues occur if you don’t maintain your PC properly and let invalid, wasted and obsolete files accumulate on your PC. This damages and corrupts the system files and generates such error messages. To repair it, download a registry cleaner. However, the best alternative to resolve drwtsn32.exe application error in seconds whether the error is linked to registry issues or viral infection is to download Restoro. This is a multi functional PC fixer embedded with multiple utilities including a powerful antivirus, a registry cleaner and a system optimizer. It wipes out all the unnecessary files stored in the registry, repairs the damaged and corrupt system files and restores the registry. With the help of the antivirus, all privacy errors and viruses are scanned on your PC and removed immediately. And to ensure your system’s speed is not compromised, it also functions as a system optimizer and increases your PC’s speed significantly. The software is safe and efficient. It has simple navigations and a user-friendly interface which makes it very easy for all levels of users to work around. It is compatible with all Windows versions. Click here to download Restoro and resolve drwtsn32.exe application error today!
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Fix Slow download speeds for MS Store
As you know, Microsoft Store is the ultimate source of applications for Windows 10 devices and it’s turning to be the hub for various applications. In fact, aside from applications, it has also become a source for movies, books, TV and even buying hardware directly from Microsoft and many more. Although downloading goes smoothly most of the time, depending on your internet connection, there are also times when you might experience slow download speeds while downloading apps and other things in the Microsoft Store. There are several factors that could be causing this kind of issue. It can be due to the Microsoft Store app itself or it could be enforced speed limiter on the application or it could be due to a corrupted Microsoft Store cache, or it could be due to the Windows Update service running in the background, and so on. To fix this problem, you can try to reset the Microsoft Store cache, or set the bandwidth limit for downloads, or try to re-register the Microsoft Store app via Windows PowerShell. Before you proceed with the troubleshooting options provided below, make sure that your internet connection is stable enough to download apps and games. You also have to check if there is an update or a massive download in progress. Once you have these things covered, follow the given options below.

Option 1 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.
  • Right-click on the start button and click on Command Prompt (administrator).
  • Next, type in the command, “exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
  • Now restart your PC and afterward, try opening Microsoft Store again and then try to install your app or update your computer again.

Option 2 – Try to set the bandwidth limit for downloads

  • Tap the Win + I key combination to open the Windows Settings app.
  • After that, navigate to Update & security > Windows Update.
  • From there, select the Advanced options located on the right-side panel.
  • Next, select Delivery Optimization and check the box for “Limit how much bandwidth is used for downloading updates in the background under the Download settings section and then set the slider to 100%.

Option 3 – Try to re-register the Microsoft Store app via Windows PowerShell

  • Tap the Win + X key combination or right-click on the Start button and click on the Windows PowerShell (Admin) option.
  • If a User Account Control or UAC prompt appears, just click on Yes to proceed and open the Windows PowerShell window.
  • Next, type in or copy-paste the following command to re-register the Microsoft Store app and tap Enter:
powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRootWinStoreAppxManifest.xml
  • Wait for the process to be completed and then restart your computer.
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Fix Error 1310, Error writing to file
If you were trying to install a program on your Windows 10 computer but encounter an error instead that says, “Error 1310, Error writing to file: <PATH>, Verify that you have access to that directory” then read on as this post will guide you on how you can fix it. This kind is a fairly common type of error encountered by many Windows users. You can get this error when you try to install certain programs like Excel, AutoCAD, Adobe Photoshop, and some other Adobe products on Windows. One of the most likely causes for this error is that the required files or location is already used by some other software which means that Windows finds that you are trying to overwrite a software that is already installed. Aside from that, it could also occur if the program installer does not have access to write to that directory. To fix Error 1310, here are some potential fixes that could help.

Option 1 – Clear up temporary or junk files

The error could be caused by some temporary or junk files in your computer and so you need to clear them up to fix the problem. You can achieve that using the Storage Sense feature.
  • Open Setting > System > Storage from the WinX Menu.
  • From there, you will see a list of all the local and connected storage devices along with the details on the free space. Make sure that Storage Sense is on.
  • Next, find a link that says “Free Up Space” and click it to open.
  • After that, a screen which is the built-in program in Windows 10 will appear and will scan your computer for the following junk files so you can free up disk space:
    • Windows Upgrade Log Files
    • The system created Windows Error Reporting Files
    • Thumbnails
    • Temporary Internet Files
    • Previous Windows Installation Files
    • Delivery Optimisation Files
    • DirectX Shader Cache
  • Choose the files you want to get rid of and then click on the remove files option. Note that you’ll have an idea of the total size as you select any of the junk files listed above.
  • Now go to the “Free Up Space Now” section and click the Clean Now button. This will get rid of all the temporary or junk files in your computer and should hopefully fix Error 1310.

Option 2 – Reinstall the program in a Clean Boot State

You can also troubleshoot Error 1310 in a Clean Boot state. It could be that there are some third-party applications in your computer that's preventing the program from getting installed and to isolate this possibility, you need to boot your computer in a Clean Boot State and then try installing the program again. Putting your computer in this state can help you identify which program is the culprit and thus isolates the problem. In a Clean Boot state, your computer will start using only the pre-selected minimal set of drivers and startup programs. Note that you have to disable and enable one process at a time.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After you’ve set your computer into a Clean Boot State, make sure that you’re signed in as administrator and then try to install the program again.

Option 3 – Try to unregister and re-register the Windows Installer Module

  • Tap the Win + R keys to open the Run dialog box.
  • Then type the “msiexec /unregister” command and hit Enter to unregister the Windows Installer Module.
  • Next, type the “msiexec /regserver” command and hit Enter to re-register the Windows Installer Module.
  • Now restart your computer and see if un-registering and re-registering the Windows Installer Module fixed the problem or not.

Option 4 – Take ownership of the location where you want to install the app

The next thing you can try to do is to take ownership of the particular folder as this worked for some users who experienced the same problem. But before you do that, you have to create a System Restore Point first, once that’s done, proceed to the given steps below.
  • First, locate the concerned folder and right-click on it then select Properties.
  • Next, click on the Edit button in the Properties window and click OK to confirm if you got a User Account Control elevation request.
  • After that, select user/group from the permission windows or click on the Add button to add another user or group. It would be best if you add “Everyone” to give permission.
  • Then check “Full Control” under the “Allow” column to assign full access rights control permissions.
  • Now edit the permission to Full Control for “Everyone”.
  • Click OK to save the changes made and then exit.
  • Finally, try to install the application again.
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Mail and Calendar not working with Cortana
Mail and Calendar not working with Cortana? As you know, Cortana was first launched way back in 2014 with an emphasis on its tight integration with both the Windows Mail and Calendar apps. This integration has been one of the highlighting features of this Personal Digital Assistant. However, there are some users who reported that the Calendar and Mail integration with Cortana is not working on their Windows 10 computers. This kind of problem could be due to several factors like the loose integration between the services, incompatible versions of the components, and many more. According to the users who experienced the issue, the features affected are the syncing of calendar appointments, sending emails via Cortana, and so on. To fix this problem, there are several options you can try. You can try to restart Cortana’s processor run the Windows Store Apps troubleshooter. You could also try to relink your Microsoft account or reinstall the Mail and Calendar apps, as well as reinstall Cortana.  For more details, follow the suggestions given below.

Option 1 – Restart Cortana’s process in the Task Manager

Restarting Cortana’s process in the Task Manager could also help you resolve the problem. Refer to the steps given below to do so.
  • Tap the Ctrl + Alt + Del keys to open the Security options window.
  • From there, look for the Task Manager in the given list and open it.
  • Next, look for the process of Cortana and right-click on it, and then select the End Task option to end its process.
  • After that, the Cortana process will restart by itself and re-initialize.

Option 2 – Run the Windows Store App troubleshooter

The Windows 10 Store Apps Troubleshooter will help you in fixing the Web Preview problem in Cortana. This is a great built-in tool from Microsoft that helps users fix any app issues. To use the Windows Store Apps Troubleshooter, follow the steps below.
  • Tap Win + I keys again to open the Windows Settings panel.
  • Go to Update & Security and then go to Troubleshoot.
  • Under the Troubleshoot section, on your left-hand side, scroll down to find Window Store Apps.
  • Then click on the Run the troubleshooter option and follow the on-screen instructions and then see if it fixes the problem.

Option 3 – Try to relink your Microsoft Account

You might also want to relink your account in Microsoft using the Windows 10 Settings app.
  • Open the Windows 10 Settings app.
  • Next, navigate to Accounts > Email & Accounts and from there, go to the section of Accounts used by Email, Calendar, and Contacts.
  • After that, select your email account and select Manage.
  • Once done, a new panel will come up where you have to click on the “Delete account from this device” link.
  • Once you get a confirmation, select Delete and then relink the same account. This should resolve the problem.

Option 4 – Try to reinstall or update the Mail and Calendar apps

  • Open Windows PowerShell as admin.
  • Next, execute this command: Get-AppxPackage *windowscommunicationsapps* | Remove-AppxPackage
  • Once done, restart your computer and go to the Microsoft Store page to get the latest updates for both Windows Mail and Calendar apps.

Option 5 – Try to reset Cortana via Settings

  • Launch the Windows 10 Settings app and go to Apps > Apps & Features.
  • Next, look for the entry of Cortana on the right-side panel and select it.
  • After that, select the Advanced options and then select the Terminate button under the Terminate section.
  • Once done, click on the Reset button under the Reset section.
  • Restart your PC.
  • After your computer boots, launch Cortana again and check.

Option 6 – Try to reinstall Cortana

If none of the options given above works, you must consider reinstalling Cortana.
  • First, right-click on the Taskbar and select the Task Manager.
  • Next, select File menu > Run new task and type “Powershell” in the field and then select the “Create this task with administrative privileges” option.
  • Click on OK to open the PowerShell console.
  • After that, type the following command and hit Enter to execute it:
Get-AppXPackage -Name Microsoft.Windows.Cortana | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}
  • Restart your computer and check if the problem is now fixed.
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Arrows keys are not working in Microsoft Excel
As you know, Excel sheet is frequently acclaimed as one of the most useful software that allows users to create spreadsheets, crunch numbers as well as prepare a business report. Usually, tapping the arrow keys to move from one cell to another. However, there are times when you might experience trouble in tapping them – for instance, they won’t work when you tap them. This kind of problem can be quite frustrating since no matter what you do, especially when you tap the arrow keys, instead of a single cell, it moves the entire spreadsheet. If you are one of the users who experience this problem, worry no more for this post will guide you on what you can do to fix it. When arrow keys won’t function as intended in Excel spreadsheets, it could be due to unintended behavior of the Scroll key or it could be related to some issues with the keyboard driver. Whatever the cause is, here are some suggestions you can check out to fix it.

Option 1 – Try to disable the Scroll Lock

The first thing you can do to fix this problem with arrow keys is to disable the Scroll Lock. Although doing this is easy, newer laptops don’t actually come with it so if your keyboard does not come with a scroll key, all you have to do is tap the Fn key and disable Scroll Lock. Aside from that, you could also use the on-screen keyboard to turn off the Scroll Lock. You will see its status on the Excel sheet which will help you to double-check. Moreover, you could also tap the Shift + F14 keys to toggle off the Scroll Lock. To use the on-screen keyboard to turn off Scroll Lock, follow the steps below.
  • Tap the Windows key and type “on-screen keyboard” and then tap Enter.
  • Once the on-screen keyboard is opened, you should see that the Scroll Lock is on the “On” position since the ScrLk keys are in blue.
  • Like pointed out earlier, you can utilize the Scroll Lock indicator located in the status bar as well as disable or enable the scroll key by using this feature on Microsoft Excel.

Option 2 – Try turning on the Sticky key

If disabling the Scroll Lock did not fix the problem, you can try turning on the Sticky Key instead. A lot of users reported that this option fixed the problem for them. So you should try to turn on the Sticky key and to do that, follow the steps below.
  • First, type “control panel” in the Start Search and click on Control Panel from the search results.
  • Next, select the “Turn On Sticky Keys” option and click on OK.
  • After that, go back and uncheck the “Turn On Sticky Keys” option. This should fix the malfunctioning arrow keys on Excel.

Option 3 – Try running the Hardware and Devices Troubleshooter

The first thing you can do to fix the problem is by running the Hardware Troubleshooter. Although it won’t make much of a difference, there’s still a possibility that it could automatically fix the problem with these function keys. To use it, refer to these steps:
  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 4 – Update the keyboard driver

You can also update the keyboard driver to fix the problem. There are cases when an outdated or corrupted driver can fix the problem. To do so, follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
  • From there, look for the keyboard driver and click on it.
  • Next, right-click on the keyboard driver and select the Update driver option.
  • After that, click the “Search automatically for updated driver software” option to proceed.

Option 5 – Reinstall the keyboard driver

If updating the keyboard driver didn’t help, then you might want to reinstall it. How? Follow the steps below.
  • Tap the Win + R keys to launch Run.
  • Type in MSC into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. Look for the keyboard driver, right-click on it and then select “Uninstall device”.
  • After that, unplug the device and restart your PC.
  • Then plug your device back in. Assuming your device is connected to your PC, open the Device Manager again.
  • Next, click on the Action button and click the Scan for hardware changes button. That should fix the problem
Note: You could also completely uninstall the driver and go directly to the manufacturer’s website and download the latest driver for your hardware and then install it.
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How to Deal With Error Code 42

Code 42 - What is it?

Code 42 Error is referred to as a Device Manager Error code. Before we explain what this code indicates, it is important to understand what ‘Device Manager’ is and its functions.

Device Manager is basically a Windows tool that helps manage devices attached to the system such as the Printer, Scanner and the USB Device. The Device Manager Error code 42 occurs when a duplicate device is detected.

Error Code 42 is displayed in the following format:

“Windows cannot load the device driver for this hardware because there is a duplicate device already running in the system. Code 42”

Solution

driverfix boxError Causes

Narrowing down to one particular cause for error code 42 is not virtually possible because it may be triggered due to many underlying reasons. These include:

  • When a bus driver incorrectly generates and creates 2 identically named devices
  • When a device with a serial number is found in a new location without being removed from its original location
  • Mis-configured drivers

No matter what the reason for this error code,, to avoid inconvenience and to ensure proper hardware performance, it is advisable to fix it right away without any delay.

Further Information and Manual Repair

If you’re not technically sound, the code 42 message display can panic you. But don’t worry, the error message sounds complex but it is quite easy to fix.

To resolve code 42 in a few minutes, simply try the methods given below. These methods are easy-to-perform, effective and more importantly require no technical expertise.

Method 1 - Restart Your System

Code 42 can pop up due to some temporary glitch in the Device Manager. By simply restarting your PC, you can resolve this problem.

Therefore, first things first, restart your system. However, in case it doesn’t work out, try other methods.

Method 2 - Launch the Troubleshooting Wizard

Launch the troubleshooting wizard to find the underlying problem and resolve it accordingly. To do this, proceed with the following steps:

  • Go to the start menu
  • Type Device Manager in the search bar and press enter
  • Now click on the ‘General Tab’
  • Then click on ‘Trouble Shoot’ to launch the Troubleshooting Wizard
  • After that follow the instructions in this Wizard to diagnose the problem and resolve it.

Method 3 - Restore Your PC to its Previous State

Another method to fix code 42 is to use the System Restore tool to restore your PC to its previous working state before the error popped up. To do this,

  • Go to the start menu
  • Type System Restore in the search bar and press enter
  • Now click on ‘Restore my computer to an earlier time’ and then click ‘Next’
  • After that select the restore point on the restore point list and confirm settings
  • Restart your PC to activate changes
  • Before restoring your PC to its previous state, create a backup. By creating data backup you can avoid data loss issues, which are likely to occur during this process.

Creating backup manually can be time-consuming and a painstaking task. The best way to create backup and restore your PC to its normal state is to download DriverFIX.

It is a user-friendly device driver management software that helps create data backup automatically and simultaneously restores your PC back to its normal working state in a few seconds.

This software is compatible with all Windows versions.

Click here to download DriverFIX on your system to resolve error code 42.

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How to Fix Windows 10 Update Error Code 80004002

Error Code 80004002 - What is it?

Error code 80004002 will be encountered when there are absent registry keys. These missing registry keys will hinder an update process when initiated. However, this error code can be averted once the user makes a reinstall of the Windows Update Client. The steps will be highlighted throughout the article.

Solution

Restoro box imageError Causes

Error code 80004002 might occur for various valid reasons. In cases of installing programs, a user might mistakenly install a new program over another, that was not properly (completely) uninstalled. This could cause a stack-up of registry keys and error messages. Additionally, error code 80004002 might be a consequence of malware, viruses, and adware.

Further Information and Manual Repair

If left unchecked, error code 80004002 could amount to system freezes and crashes, slow computer performance, error codes upon installation, and even blue screen errors. To fix this error code, you might want to attempt one or all the methods below. This is due to the fact that the problem might stem from various reasons.

Method 1: Safe Mode

Ensure to boot your computer in safe mode. This is to ensure that you are properly able to troubleshoot Windows update error code 80004002. To load your computer in safe mode, turn on the computer, press F8 before it fully loads to the ‘sign in’ screen.

Method 2: Update Outdated Drivers

One of the many reasons why you’ll encounter error code 80004002 is in light of the fact that your drivers might have been outdated. To check if your driver is outdated, Right click on the Start menu, select the Device Manager option. From there, you’ll be able to tell which device(s) is corrupted and needs updating.

Method 3: Reinstall Windows Update Client

To perform this process, follow the steps below:
  1. Locate “My Computer” or “This PC” on your device.
  2. Select the “Properties” option.
  3. Under the System option, determine whether your System type is 64-bit or 32-bit version of Windows.
  4. Use the links below to install the Windows Update client:

Click for 32-bit Operating System

Click for 64-bit Operating System

  1. After installation, search for Windows Update from the Search option.
  2. Select the Check for Updates option.
  3. Once any updates are found, hit Install Updates.

Method 4: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.
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