The request failed due to a fatal device hardware error

In this post, you will be guided on how to import and export the WSL distros in your Windows 10 computer. WSL, also known as Windows Subsystem for Linux, is a compatibility layer needed to run Linux binary executable in Windows 10, as well as the Windows Server 2019. In case you don’t know, when you reinstall or reset Windows 10, all of its configuration data stored with the WSL distros gets deleted. Going back or restoring the configuration can be quite challenging but worry not for Microsoft has already got this covered as you can now import and export the WSL or Windows Subsystem for Linux distros. There are three aspects that you have to deal with when you import or export WSL distros in your Windows 10 computer, such as importing WSL distro, exporting WSL distro, and uninstalling the imported WSL distros. Before you proceed to the instructions provided below, make sure that all your installed distros are updated via Microsoft Store. Once you have this covered, follow the options below.

Option 1 – Import the WSL distro

• Type “command prompt” in the Start Search and from the search results, right-click on Command Prompt and then select the “Run as administrator” option.
• After opening Command Prompt as admin, execute this command: wsl --list –all
• The command you entered will list all the installed WSL distros on your computer. And now it’s time for you to import a WSL distro by executing this command: wsl --import <Name of the distro> <Fill path to save the backup .tar file>

Note: In the given command above, replace “<Name of the distro>” with the name of the distro you want to import and replace “<Fill the path to save the backup .tar file>” with the location where you want to save the .tar file.

Option 2 – Export the WSL distro

• Type “command prompt” in the Start Search and from the search results, right-click on Command Prompt and then select the “Run as administrator” option.
• After opening Command Prompt as admin, execute this command to see the list of all the installed WSL distros in your computer: wsl --list –all
• After that, execute this command to export a WSL distro: wsl --export <Name of the distro> <Fill path to save the backup .tar file>

Option 3 – Uninstall the imported WSL distro

• Open Command Prompt with admin privileges.
• Next, execute this command to view the list of all the installed WSL distros: wsl --list –all
• After that, execute this command to uninstall an imported WSL distro: wsl --unregister <Name of the distro>
• Once it’s done, close Command Prompt and restart your computer.

Windows is one of the most popular operating systems in today's world. Plenty of software and plenty of hardware is working on it without any issues. In order for Windows to deal with this ever-growing hardware and in order for hardware manufacturer's to have stable products in the Windows environment is accomplished via Drivers. A driver is a small piece of software whose sole purpose is to control and communicate with specific hardware and create a bridge between it and Windows itself. it is made in such a way that even if it brakes the rest of the operating system will continue working uninterrupted. Having updated drivers means better performance and better stability for device performance so it is crucial to have the latest drivers installed. Outdated drivers can also lead to some security issues which could be exploited by malicious applications. Here, in today's article, we are presenting you with 4 ways on how to keep your drivers updated and tidy for best performance and stability. The list goes from the most simple way to the most complex and time-consuming one.

1. Use one-click solution, DRIVEFIX

   The most simple and most straightforward solution, install DRIVEFIX, and with only one click on a mouse button, you can have all drivers fixed and updated. This application is made for this purpose and it is doing its job pretty well.

2. Update Windows

   Windows updates come with new drivers for new hardware and with newer versions of existing ones, do update on regular basis and you should have all of your drivers up to date.

3. Download drivers from the manufacturer's website

   Go to the manufacturer's website for your device and download and install the latest driver package.

4. Use device manager to update drivers

   Go to the device manager and right-click on the device which you would like to update the driver. Choose update device driver.

If you encounter an error message saying, “The connection was denied because the user account is not authorized for remote login” when you try to establish a remote connection, read on as this post will help you resolve the problem. This kind of error occurs when the targeted host does not allow you to access that system remotely. Based on the error, you are not authorized to log in remotely which means that you need to obtain the correct permission. There are several potential fixes you can try for this error. You can try to check the Remote Desktop Users group or add users to the Security group or check the Remote Desktop Service itself. Refer to the options provided below for more detailed instructions to fix the “The connection was denied because the user account is not authorized for remote login” error.

Option 1 – Try checking the Remote Desktop Users group

You can encounter this error when the Remote Desktop Users group does not have any permission for your user account that you are using to establish a remote connection. Thus, you need to make sure that your user account is a member of the Remote Desktop Users group. How? Refer to these steps:

• Tap the Win + R keys on your keyboard and then type “cmd” in the field and tap Enter or click OK to open Command Prompt.
• After opening Command Prompt, type the “lusrmgr.msc” command and tap Enter to execute it.
• Alternatively, you can also search for “lusrmgr.msc” in the Start Search and once you’ve opened it, select Users and then double click on your user name to open its Properties.
• From there, switch from the “General” tab to the “Member Of” tab.
• Next, if you can’t see any Remote Desktop Users group under the Administrator, you have to add it. To do that, just click on the Add button.
• After that, on the newly opened window, click on the Advanced and Find Now buttons, respectively.
• And in the Search results box, double click on Remote Desktop Users.
• Now click on the OK button to save the changes made and check if you can now connect to a remote host or not.

Option 2 – Try to add a user to the Security group

You can actually block or allow a user from logging on through the Remote Desktop Services. However, if you do not have the right setting, you won’t be able to use this functionality. Thus, you need to confirm this setting. To do that, follow the steps below.

• In the Start Search, type “secpol.msc” in the field and tap Enter to open the Local Security Policy panel.
• From there, go to User Rights Assignment.
• Next, look for a policy named “Allow log on through Remote Desktop Services” located on your right-hand side and then double click on it to open its Properties.
• If you were not able to find the Remote Desktop Users under Administrator, then you have to add it by simply clicking on the Add User or Group button.
• After that, enter “Remote Desktop Users” in the blank field and click the OK button to save the changes made.
• Now restart your computer and try connecting again to the remote host.

Option 3 – Try checking the Remote Desktop Users group

There is a service that’s supposed to be running and needs to be set up correctly for you to connect to the remote host. And so you need to ensure that this service is up and running. To do so, follow these steps:

• Tap the Win + R keys to launch the Run utility.
• Then type “services.msc” in the field and hit Enter or click OK to open the Services Manager.
• Next, look for the Remote Desktop Services and double click on it to open its Properties.
• After that, go to the “Log On” tab and select the “This account” option and then click on the Browse button.
• On the next screen that appears, look for the Advanced button and click on it and use the Find Now button to search.
• You will see “NETWORK SERVICE”. Double click on it and then save the changes you’ve made to the settings.
• Finally, restart your PC and see if the problem is now fixed.

There are times when we delete a system files without meaning to on your Windows 10 computer. This happens a lot for users sometimes mistake a system file for a malware-laden file or junk file when it’s actually a system file from the System32 or SysWOW64 folder. In such cases, it could affect your computer. For instance, you might not be able to reboot your PC or open Settings. If you have removed system files from any of these folders by accident and you desperately want to restore them, read on, as this post will guide you in resolving the problem. Restoring them isn’t actually hard, just make sure that you have system admin access. The good thing is that there exists Windows Resource Protection which protects registry keys and folders and even critical system files. So if there are any detected changes to a protected system file, the modified file is restored from a cached copy located in the Windows folder. However, if the Windows Resource Protection program fails to restore these files, you need to check out the given fixes below.

Option 1 – Run System File Checker scan

To restore the system files you deleted, you can try running System File Checker or SFC scan. System File Checker is a command utility built into your computer that helps restore corrupted files and missing files. Refer to the following steps to run it:

• Boot your PC into Safe Mode.
• Hit the Win + R keys to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few while before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Reboot your computer.

Option 2 – Try to run the DISM tool

Aside from System File Checker, you can also run the DISM or Deployment Imaging and Servicing Management Tool as it could help in restoring the system files on your Windows 10 computer. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth” which could help you resolve the problem.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 3 – Try performing a System Restore

Running System Restore can also help you bring back the system files. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 4 – Try to run Automatic or Startup Repair

Startup Repair, previously known as Automatic Repair, is an advanced tool in Windows that can help you diagnose various system issues, including this one. This tool will scan system files, configuration settings, registry settings, and so on in order to fix the problem on its own. To run Startup Repair, all you have to do is boot into the Advanced Startup Options and then go to Troubleshoot > Advanced option > Startup Repair and then run it. This will resolve the problem if you have deleted any system file that’s essential to your Windows 10 PC.

Option 5 – Reset your computer

• Tap the Win key or click on the Start button located in the Taskbar.
• Then click on the Power button at the bottom right portion of the screen.
• Next, press and hold the Shift key on your keyboard and then click on Restart. This will restart your Pc into the Advanced Startup options.

Note: Once you have access to the Advanced Startup options, you have to go to the setting which allows you to Reset your Windows 10 PC. All you have to do is select Troubleshoot > Reset this PC to reach the following screen Afterward, select either the “Keep my files” option and then proceed to the next on-screen instructions that follow to reset your Windows 10 computer without losing your files.

Easy Directions Finder is a browser extension developed by Mindspark Inc. for Google Chrome. This extension offers users quick access to popular websites for navigation and evens. While at first glance this might look useful, keep in mind that this extension has been marked as a Browser Hijacker by several anti-virus applications.

When installed EasyDirectionsFinder will record your browsing history, visited links, clicked URL-s, and viewed products. This data is later forwarded/sold to Mindspark's ad network and used to better target ads to users.

While browsing the internet with this extension installed (it does not have to be enabled) you will see additional injected ads, sponsored links, and pop-up ads throughout your browsing sessions. Due to its information mining behavior and aggressive ad injections, it is recommended to remove this extension from your computer.

About Browser Hijackers

Browser hijacking is a type of unwanted software, often a web browser add-on or extension, which causes modifications in web browser’s settings. Browser hijackers are capable of doing more than just modifying homepages. In general, browser hijacking is utilized for earning advertising revenue from forced ad mouse clicks and site visits. While it may seem naive, all browser hijackers are dangerous and thus always classified as security risks. When the malware attacks your laptop or computer, it starts to mess things up a whole that slows your system down to a crawl. In the worse case, you may be pushed to deal with serious malware threats as well.

How one can know whether the web browser is hijacked?

The common symptoms that suggest having this malicious software on your computer are: the browser’s home page is modified; you find yourself regularly directed to some other webpage than the one you actually intended; the default web browser settings have been modified and/or your default search engine is altered; unsolicited new toolbars are added to your web browser; your internet browser displays endless pop-up ads; web pages load slowly and often incomplete; you can’t navigate to certain webpages, like computer security software related sites.

So how does a browser hijacker infect a computer?

Browser hijackers may use drive-by downloads or file-sharing networks or an e-mail attachment in order to reach a targeted PC. They could also be deployed via the installation of an internet browser toolbar, add-on, or extension. A browser hijacker could also come bundled up with some freeware that you unintentionally download to your PC, compromising your internet security. Some of the most popular hijackers are EasyDirectionsFinder, Babylon Toolbar, Conduit Search, Sweet Page, OneWebSearch, and CoolWebSearch.

Browser hijacker removal tips

Some browser hijacking could be easily reversed by discovering and eliminating the corresponding malware software through your control panel. Sometimes, it can be a tough task to discover and eliminate the malicious component since the associated file will be running as part of the operating system process. Moreover, browser hijackers could modify the Computer registry therefore it can be quite tough to restore all the values manually, especially when you’re not a very tech-savvy individual. Industry experts always suggest users eliminate any malware including browser hijacker with an automatic removal tool, which is better, safer, and quicker than the manual removal solution. SafeBytes Anti-Malware could counter persistent browser hijackers and give you active PC protection against all types of malware. Together with the antivirus tool, a PC optimizer, such as SafeBytes Total System Care, can help you in deleting all related files and modifications in the computer registry automatically.

How To Get Eliminate Malware That Is Preventing Antivirus Downloads?

Malware could cause many different types of damage to computers, networks, and data. Some malware sits in between the computer and the internet connection and blocks a few or all sites that you really want to visit. It will also prevent you from adding anything to your PC, particularly anti-virus applications. So what to do when malicious software prevents you from downloading or installing Safebytes Anti-Malware? There are a few actions you can take to get around this issue.

Boot your computer in Safe Mode

If any malware is set to load immediately when Microsoft Windows starts, getting into Safe Mode could very well block the attempt. Since only the minimal programs and services launch in Safe Mode, there are hardly any reasons for conflicts to happen. Below are the steps you should follow to start into the Safe Mode of your Windows XP, Vista, or 7 computers (check out Microsoft site for directions on Windows 8 and 10 computers). 1) At power on, press the F8 key while the Windows splash screen starts to load. This will conjure up the “Advanced Boot Options” menu. 2) Choose Safe Mode with Networking with arrow keys and hit ENTER. 3) Once you get into this mode, you should have an internet connection again. Now, utilize your internet browser normally and go to https://safebytes.com/products/anti-malware/ to download and install Safebytes Anti-Malware. 4) After the software program is installed, let the diagnostic scan run to remove trojans and other malware automatically.

Switch over to an alternative web browser

Web-based malware can be environment-specific, targeting a specific web browser or attacking particular versions of the browser. If you seem to have malware attached to Internet Explorer, then switch to an alternate browser with built-in security features, such as Chrome or Firefox, to download your preferred antivirus program – Safebytes.

Install security software on a flash drive

Another option is to create a portable antivirus program onto your USB flash drive. Abide by these steps to run the anti-malware on the infected PC. 1) Download the anti-malware on a virus-free computer. 2) Plug the pen drive into the clean PC. 3) Run the setup program by double-clicking the executable file of the downloaded application, with a .exe file format. 4) Select the USB stick as the location for saving the software file. Follow the on-screen instructions to complete the installation process. 5) Now, insert the USB drive into the infected computer. 6) Run the Safebytes Anti-malware directly from the pen drive by double-clicking the icon. 7) Run Full System Scan to detect and clean-up up all sorts of malware.

SafeBytes AntiMalware Overview

If you’re looking to purchase anti-malware for your laptop or computer, there are plenty of brands and packages for you to consider. A few are very good ones, some are ok types, while some are just fake anti-malware applications that will damage your computer themselves! You need to purchase a product that has obtained a good reputation and detects not just viruses but other sorts of malware too. While thinking about reliable applications, Safebytes AntiMalware is certainly the strongly recommended one. Safebytes is among the well-established computer solutions companies, which provide this complete anti-malware tool. Using its outstanding protection system, this tool will quickly detect and remove most of the security threats, including adware, viruses, browser hijackers, ransomware, PUPs, and trojans.

There are numerous wonderful features you’ll get with this security product. Here are some of the good ones:

Best AntiMalware Protection: With its enhanced and sophisticated algorithm, this malware elimination tool can detect and eliminate the malware threats hiding in the computer system effectively. Live Protection: SafeBytes offers totally hands-free real-time protection and is set to observe, prevent and eliminate all threats at its very first encounter. It’ll regularly monitor your pc for hacker activity and also gives end-users superior firewall protection. SuperSpeed Scanning: Safebytes Anti-Malware, with its enhanced scanning engine, provides extremely fast scanning that can promptly target any active internet threat. Website Filtering: SafeBytes provides an instant safety rating about the pages you’re going to check out, automatically blocking dangerous sites and making sure that you are certain of your online safety while browsing the net. Low CPU Usage: SafeBytes is a lightweight and easy-of-use antivirus and antimalware solution. As it uses low computer resources, this program leaves the computer power exactly where it belongs: with you. 24/7 Live Professional Support: You may get high levels of support 24/7 if you are using their paid version. Overall, SafeBytes Anti-Malware is a solid program since it has plenty of features and can detect and eliminate any potential threats. You can be sure that your computer will be protected in real-time once you put this software to use. So if you’re searching for the absolute best malware removal tool out there, and if you don’t mind paying out a few bucks for it, go for SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you do not wish to use a malware removal software and like to remove EasyDirectionsFinder manually, you could possibly accomplish this by going to the Windows Add/Remove Programs menu in the Control Panel and delete the offending program; in cases of browser plug-ins, you may uninstall it by going to the browser’s Add-on/Extension manager. You’ll likely also want to reset your browser. Finally, examine your hard drive for all of the following and clean your Windows registry manually to remove leftover application entries after uninstallation. But bear in mind, editing the registry is often a hard task that only advanced computer users and professionals should attempt to fix the problem. Moreover, some malicious programs have the capability to defend against its deletion. Completing this task in Safe Mode is advised.

Installing Windows updates, installing a new driver from the manufacturer, or even just installing an application or game can cause sometimes certain components of your computer to stop working properly or introduce issues that were not present just before mentioned installation. Luckily for all of us, Microsoft seems aware of this potential issue and we have the option to roll back an older driver which performed well and had no issues at all. In order to do this first press ⊞ WINDOWS + X to open the hidden start menu and click on Device Manager. From the Device Manager choose the troublesome device and right-click on it, choose properties. Device properties floating Window will appear. Click on the top tab which says, Driver. From the Driver tab, click on Roll Back Driver. Note that if the device is working properly, the Roll Back Driver button will be greyed out and you will not be able to click on it meaning that chosen device is not the issue. If the device is not working properly and you can click on Roll Back driver, do it, choose the previous version, and reboot your computer. You can use this method to get back to the previous driver version for any device that is causing issues in your computer.

In recent times, some Windows 10 users have seen an error code BCM20702A0, when using Bluetooth and they are concerned as to what it is all about. We can say for certain that it has something to do with your Bluetooth driver. The error message in question is:

The drivers for this device are not installed. There are no compatible drivers for this device.

The problem here tends to no longer allow specific Bluetooth components to properly communicate with your Windows 10 operating system. It also affects laptops that do not have native Bluetooth support; therefore, the manufacturer installed a dongle on the inside to deliver the service. This is not the best way to do things because native support is always better. On the other hand, maybe you’re using a Broadcom USB Bluetooth dongle that is acting up, and as such, the error is showing. Below are solutions provided for this particular error and how to eliminate it.

1. Run the Bluetooth Troubleshooter

   Press ⊞ WINDOWS to open the menu and select settings In settings choose Update & Security Go to troubleshoot and on the right panel click on additional troubleshooters Click on Bluetooth Select Run the troubleshooter, then sit back and allow the tool to do its thing. Once you’ve completed the task, click on Apply this fix if any repairs are needed Reboot your computer

2. Install Broadcom driver from official website

   Windows drivers for Broadcom Bluetooth devices are no longer posted on their website. They should be available through Microsoft’s Windows Update service. If drivers were not downloaded automatically by Windows Update, use Device Manager to refresh the driver from Windows Update. However, the Broadcom Bluetooth drivers seem to be available here on the Lenovo website. To fix the BCM20702A0 driver error, you may download and install them. After downloading it, right-click on the downloaded item, and select Run as administrator. After installation, restart your computer, then check again if it works.

3. Remove all Bluetooth drivers and USB controllers

   If previous solutions did not work, go to device manager and remove all Bluetooth devices along with all USB controllers. Reboot your computer and Windows will automatically reinstall and set all devices.

Running the Windows Setup does not always go smoothly as you could encounter some errors along the way. One of these errors is the “Something happened, Setup has failed to determine supported install choices” error. The only given option in such cases is to click the Close button and exit the setup. This kind of error in Windows setup can occur when you try to downgrade to the previous version of Windows using the built-in mechanism. This error could be caused by a corrupted image or it is also possible that the set of files are incomplete. Aside from that, it could also be due to compatibility issues or that the module used to downgrade the Windows operating system is not configured properly. To fix this error, you have to run the Windows Setup program in compatibility mode so that you can downgrade Windows. You could also use the image for the lower version of Windows that’s available on the official site of Microsoft. But before you do any of these, make sure that you’re logged in as an administrator. To fix the “Something happened, Setup has failed to determine supported install choices” error, follow the given options below sequentially.

Option 1 – Try to run the Installer of the downgraded version in Compatibility Mode

This is the first thing you can try to resolve the issue instead of going right ahead on making a bootable device. So if you are downgrading Windows, you can try to run the installer in the compatibility mode for that specific Windows version.

• Look for the setup file.
• Once you find it, right-click on it and select Properties from the context menu.
• After that, go to the Compatibility tab and mark the checkbox for “Run this program in compatibility mode for:” and from the drop-down list, select either Windows 7 or Windows 8.
• You also have to check the “Run as administrator” option.
• Now click the Apply button and then click OK to save the changes made and check if it has resolved the issue or not.

Option 2 – Try to troubleshoot compatibility

This option is almost the same as the first one except it is an alternative way of fixing the “Setup has failed to determine supported install choices” error in case the first one didn’t work. In this option, you will troubleshoot the compatibility issue.

• Look for the setup file.
• Then right-click on it and select the “Troubleshoot compatibility” from the context menu.
• After that, click on the “Try recommended setting” option. Once the process is done, the error message should be gone.

Option 3 – Run the DISM tool

You can run the DISM tool as well to help fix the error code 0x80244022 during Windows Update. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Try using the image from the official site of Microsoft

If none of the options given above worked, you can try to use the image from Microsoft’s official site. This would help, especially if the error is caused by a corrupted image or image folder with incomplete files.

Universal Windows Platform (UWP) applications are the modern application in the windows store that can be used in all the Window devices like Xbox, Hololens, Tablet, PC or Phone. Basically, UWP provides a common platform for every device that runs Windows 10. When attempting to login into these applications and receive this error:

Can’t sign in with a Microsoft account This program is blocked by group policy. For more information, contact your system administrator. 0x8000704ec

Then this post is for you. We will guide you on how to easily resolve issues, please follow the steps provided.

1. Local group policy editor solution

   • Press ⊞ WINDOWS + R to open the Run dialog.
   • In the Run dialog box type gpedit.msc and press ENTER to open Group Policy Editor.
   • Inside the Local Group Policy Editor, navigate to the path below:
   Computer Configuration > Windows Settings > Security Settings > Local Polices > Security Options
   • On the right pane, double-click on Accounts: Block Microsoft accounts to edit its properties.
   • Under Local Security Setting tab, click on the drop-down and select This policy is disabled.
   • Click Apply > OK to save the changes.
   • Exit Group Policy Editor.

2. Registry editor solution

   As always, it is highly recommended to make a backup of the registry editor just in case that something goes wrong.
   • Press ⊞ WINDOWS + R to open the Run dialog.
   • In the Run dialog box, type regedit and hit ENTER to open Registry Editor.
   • Navigate to the registry key path below:
   HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System
   • At the location, on the right pane, identify the NoConnectedUser key. The key value might be set to either 1 or 3.
   • Now, double-click the NoConnectedUser entry to edit its properties.
   • Input 0 in the Value data field and hit Enter to save the change.

In this post, you will be guided on how you can fix error 0x80070013 while executing various operations in your Windows 10 computer like System Restore, Windows Backup, or Windows Updates. When you encounter error 0x80070013, you will see the following error messages. For System Restore, it states:

“System Restore did not complete successfully. Your computer’s system files and settings were not changed. Details: System Restore failed while scanning the file system on the drive <Partition Letter> The drive might be corrupt. You might want to retry System Restore after running chkdsk /R on this disk. An unspecified error occurred during System Restore. (0x80070013) You can try System Restore again and choose a different restore point. If you continue to see this error, you can try an advanced recovery method.”

Whereas in Windows Backup, it states:

“Check your backup, Windows Backup failed while trying to read from this shadow copy on one of the volumes being backed up. Please check in the event logs for any relevant errors. The backup failed, The media is write protected (0x80070013).”

On the other hand, you will see the following error message in Windows Update:

“There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact the support for information, this may help: (0x80070013).”

There are several suggestions you can check out to fix the error depending on where you encountered it. If you encountered it while running Windows Updates, then you can try to reset the Windows Update components or run the Windows Update Troubleshooter. And if you got the error when running System Restore, you can try to run a System File Checker scan or the DISM tool as well as the CHKDSK utility. Lastly, if you got this error when running the Windows Backup service, you can try to check its status in the Services Manager. Error 0x80070013 in Windows Updates:

Option 1 – Try to reset the Windows Update components

• Open Command Prompt with admin privileges.
• After that, type each one of the following commands and hit Enter after you key in one after the other.
  • net stop wuauserv
  • net stop cryptsvc
  • net stop bits
  • net stop msiserver

Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS, and MSI Installer.

• After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below, and don’t forget to hit Enter after you type one command after the other.
  • ren C:/Windows/SoftwareDistribution/SoftwareDistribution.old
  • ren C:/Windows/System32/catroot2/Catroot2.old
• Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
  • net start wuauserv
  • net start cryptsvc
  • net start bits
  • net start msiserver
• Close Command Prompt and reboot your PC.

Option 2 – Run the Windows Update Troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing error 0x80070013. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go. Error 0x80070013 in System Restore:

Option 3 – Try to run both Systems File Checker scan and DISM tool

Running the System File Checker scan as well as the DISM tool can help you resolve error 0x80070013 while performing System Restore. Refer to these steps to do so.

• Open the Command Prompt with admin privileges.
• After opening Command Prompt, execute this command to run a System File Checker scan: sfc /scannow
• Once the scan is completed, restart your computer and then see if the error is now fixed. If not, you can run the DISM tool.
• Open Command Prompt with admin privileges again.
• Then type in the following commands and make sure to hit Enter right after you type each one of them in order to properly run the DISM tool:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Run the CHKDSK utility

• In the Windows Search box, type “command prompt” and from the search results, right-click on Command Prompt and select “Run as administrator”.
• After opening Command Prompt, type this command and tap Enter: chkdsk <Partition Letter>: /f /r /x /b
• The command you entered will start to check for errors and fix them automatically. Else, it will throw an error message saying, “Chkdsk cannot run because the volume is in use by another process. Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)”.
• Tap the Y key to schedule Disk Check the next time your computer restarts.

Error 0x80070013 in Windows Backup:

Option 5 – Try checking the status of the Windows Backup Service

• First, you need to tap the Win + R keys on your keyboard to open the Run dialog box.
• Next, type “services.msc” in the field and click OK or tap Enter to open the Windows Services Manager.
• After that, you will see a list of services and from there, look for the Windows Backup Service and double click on it to open its Properties.
• Then check if its Startup type is set to Disabled. If it is, then change it to “Manual”. Note that this service is essential as it provides backup and restores capabilities.
• Now click on the Apply and OK buttons to save the changes made and then restart your computer. Check if the error is now gone.