Enable or Disable Windows 10 Boot Log

Booting the Windows computer system includes loading it from the various boot devices such as drivers, network as well as USB drives when the computer is turned on. The instant the startup sequence is done loading the operating system the system hardware will be ready to perform some complex operations – in this process, the Boot Log in Windows 10 is a record that maintains the list of success or failure of many pieces of Windows 10 system during the booting process. In other words, the Boot Log is the one that keeps a record of all that has happened while loading from the computer storage system to the memory during the boot process. It is available for several devices like network, hardware devices, and the operating system which assist in detecting issues during the boot process and other issues with regards to troubleshooting. Through Boot Log, you’ll know which drivers were unloaded and loaded from the start of the system during the boot process. You have the option to either disable or enable this feature on your Windows 10 PC.

Named as “ntbtlog.txt”, the log file lists all the successfully loaded processes and the unsuccessful ones during the boot process. It is saved to the drive C:Windowsntbtlog.txt. As mentioned, you can enable or disable this feature in two ways – the first one is by using the System Configuration or MSConfig while the second one is using the Command Prompt. In this post, we’ll show you how you can enable or disable Boot Log in Windows 10 either way.

Option 1 – Enable or Disable Boot Log using System Configuration

Enable Boot Log:

  • Tap the Win + R keys to open the Run dialog box.
  • Then type in “msconfig” and click OK to open System Configuration.
  • After that, go to the boot tab and check the checkbox labeled “Boot Log” under the Boot options so that you can enable the Boot Log feature.
  • Then click on OK to save the changes made.
  • Next, click on the Restart button in the prompt window to get started with the Boot Log process.
  • After restarting your PC, go to C:Windowsntbtlog.txt to open the boot log.

Note: As pointed out earlier, the log file contains a list of all the successfully loaded drivers and also the list of drivers that failed to load during the boot process and every time you restart the system, the boot log file will keep on updating and will eventually increase the list of entries. For you to locate the drivers and make your troubleshooting a lot easier, I advised disabling the boot log after troubleshooting. To disable the boot log using System Configuration, refer to the steps below.

Disable Boot Log:

  • Tap the Win + R keys to open the Run dialog box.
  • Then type in “msconfig” and click OK to open System Configuration.
  • After that, go to the boot tab and unmark or uncheck the checkbox labeled “Boot Log” under the Boot options so that you can disable the Boot Log feature.
  • Then click on OK to save the changes made.

Option 2 – Enable or Disable Boot Log using Command Prompt

Enable Boot Log:

  • Go to the Start Menu and then type in “command prompt” in the search bar.
  • After that, right-click on the Command Prompt option and select the “Run as administrator” option.
  • After opening Command Prompt, type in “bcdedit” and tap Enter.

Note: You have to find the Identifier of the current operating system first to enable the Boot log. You can find it under the Windows Boot Loader section in the “Description” field and in this case, it’s Windows 10. You can also find the operating system identifier under the Windows Boot Loader section next to the field name identifier.

  • To check if the boot log entry is disabled or enabled, go check the “Bootlog” field under the Windows Boot Loader. And if it turns out that the “bootlog” entry is enabled, the entry will be “Yes”. Otherwise, the entry will be “No”.
  • Next, type in the following command with the operating system identifier to enable the boot log.

bcdedit /set {identifier} bootlog Yes

Note: In the command given above, make sure that you replace the given system identifier with your computer’s system identifier. For instance:

In this example, the identifier was replaced with the actual operating system identifier as current.

bcdedit /set {current} bootlog Yes

  • Afterward, restart the system to start the Boot log process.
  • After the restart, go to C:Windowsntbtlog.txt to open the boot log.

Note: Every time you restart your computer, the boot log file will keep on updating which will increase the size of the log eventually. So if you want seamless and easier troubleshooting, it is advised to disable the Boot log after you troubleshoot. To disable it using the Command Prompt, here’s what you have to do.

Disable Boot Log:

  • Go to the Start Menu and then type in “command prompt” in the search bar.
  • After that, right-click on the Command Prompt option and select the “Run as administrator” option.
  • Once the Command Prompt is opened, type in the following command and then tap Enter to disable the boot log feature.

bcdedit/ set {identifier} bootlog No

Note: In the command given above, you need to replace the given system identifier with your computer’s system identifier. For instance:

In this example, the {identifier} was replaced with the actual operating system identifier as {current}.

bcdedit /set {current} bootlog No

  • Now close the Command Prompt.

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How to Fix Error Code 0x8007267C on Your PC

Error Code 0x8007267C – What is it?

Error code 0x8007267C is specific to Windows 10. This error is triggered when no DNS server is currently configured in your network settings during the Activation process. If you are fairly confident in your ability to address command-line tools and networking issues, you can follow the steps below to try to remedy the error code on your own. If not, you may need to contact a qualified technician in order to resolve the error successfully.

Solution

Restoro box imageError Causes

The cause of Error Code 0X8007267C within the Window 10 system is fairly straightforward. Windows Activation requires a valid DNS server to be configured in order to complete the Activation process; if one is not available or properly configured, then you may see this error code and Activation will fail.

Further Information and Manual Repair

The following methods may help you to resolve this error, but you’ll need to have some familiarity with command-line tools to complete the steps successfully. If these methods do not work or if you are uncomfortable in using the command prompt, you may need to consult a technician to fully resolve this particular error code on the Windows 10 system.

Method 1: Register a DNS server within your network properties and test the connection.

In order to resolve this error code, client connectivity to a DNS server must first be established. The following steps may help you to determine the root problem with your connectivity status:

  1. Open a command prompt, after which you'll run IPCONFIG /all
  2. Verify the following values: The IP address that has been assigned, the DNS server, the subnet mask, and the default gateway. Compare each to ensure that all are set with the values that correspond to your specific environment
  3. Check for basic IP connectivity to the DNS server using the PING command. In using the PING command, utilize the address of the DNS server found in Step 1

ping <DNS Server IP address>

If basic connectivity to the DNS server in question is failing, then you will need to resolve that issue before going further in the process.

After troubleshooting the above basic connectivity issues to the DNS server, you can reattempt Windows Activation by using the command below from within an Elevated Command selection:

cscript windowssystem32slmgr.vbs -ato

If the steps above did not work for you, you may want to try the steps found in method 2.

Method 2: Use phone-based authentication with a MAK (multiple activation key).

If a DNS server is not connected to your network, you can use an alternative method to complete the Windows Activation process. Bypass Method 1 by using a MAK product key instead to activate the volume license installation. Certain MAK product key providers have a variation on the specific key numbers that you will need to use. If you are using TechNet media or MSDN media, you will have to change the product key listed to the product key provided. The product keys provided by either TechNet media or MSDN media for Windows Server 2008 or for Windows Vista Enterprise will be the MAK product key that you will enter in a later step.

Like the previous method, you will need to have some familiarity or confidence in your ability to operate Command Line tools before proceeding. Once you have found your MAK product key, you’ll need to open a command prompt and use the following command to change the product key to match the MAK product key, which should look something like the example below:

            slmgr –ipk xxxxx-xxxxx-xxxxx-xxxxx-xxxxx-xxxxx

After completing the product key change, use the following command to initiate the phone activation wizard, thereby completing the activation of the system:

            slui 04

The activation wizard should be able to walk you through the remainder of the process in a step-by-step manner. In addition to appearing as an error code in Windows 10, this particular error may apply to multiple versions of Windows, including:

  • Windows 7 Enterprise
  • Windows 7 Enterprise E
  • Windows 7 Enterprise N
  • Windows 7 Professional
  • Windows 7 Professional E
  • Windows 7 Professional N

Steps to address the error code may be different in any of these other versions of Windows. If you have difficulty in resolving the error effectively, seek professional technical help.

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How to Fix Windows 10 Error 80240020

Error Code 80240020 – What is it?

Users who receive Error Code 80240020 when attempting to install and/or upgrade to Microsoft Windows 10, are receiving the error because the Windows 10 installation folder is either corrupted or unfinished. As a result of this error code, your download and the subsequent update will not process correctly. Users who receive this code do not have to do anything specific, as it might mean that they are attempting to update before their system is ready. These users can simply wait for their computer to prompt them for the update, and then follow the on-screen instructions for the update. However, if a user is seriously wanting to update to Microsoft Windows 10 prior to the prompt, there are ways around error code 80240020. Common symptoms include:
  • A dialog box appears with the Error Code 80240020
  • Microsoft Windows 10 upgrade is unsuccessful or freezes in the process of updating and displays the error code message.

Solution

Restoro box imageError Causes

This error is only caused by one type of issue, and that is unfinished or corrupted files being present in the Windows 10 installation folder.
  • Files that are unfinished in the Windows 10 installation folder are a result of the download not processing correctly, therefore the update is not successful because your computer does not have the files that it needs.
  • Files that are corrupted in the Windows 10 installation folder are a result of either a faulty download or preexisting corrupted files that need to be purged.
Until your system is ready to download the new Microsoft Windows 10 upgrade, you will be unable to install the upgrade. As stated, you have the option of waiting for your system to prompt you to download (which means that your system has made the necessary changes to its own files and is ready for the upgrade), or you can use the following steps to correct the issue yourself.

Further Information and Manual Repair

Users and Microsoft Tech Support personnel have discovered three methods to correct error code 80240020. Each of these methods should be attempted by someone who is comfortable with computer software and programs. Anyone who is not comfortable with software should either contact Microsoft Support or wait for their computer to prompt them for the Microsoft Windows 10 upgrade.

Method 1:

  1. Back up the Registry of your operating system.
  2. Find the Registry Key: [HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionWindowsUpdateOSUpgrade]
  3. Note: this Registry Key should already exist, if it does not exist, create it.
  4. Create a brand new DWORD Value that is named AllowOsUpdate
  5. Set the Value to 0x00000001.
  6. Close and reopen your Control Panel.
  7. Restart the Microsoft Windows 10 upgrade.

Method 2:

  1. Download the Microsoft Windows 10 ISO (installation device) from the following website: http://www.microsoft.com/en-us/software-download/windows10
  2. Users must select the appropriate ISO, either 32 bit or 64 bit, depending upon their individual computer.
  3. Extract the ISO file to a separate USB device or burn the program to a compact disc.
  4. Run the Microsoft Windows 10 upgrade directly from the software that you have thus created.

Method 3:

  1. Access the files on your computer via MY COMPUTER
  2. Under the C: drive, access the WINDOWS folder
  3. Select the SOFTWARE DISTRIBUTION folder, followed by the DOWNLOAD folder.
  4. Delete any files within this download folder.
  5. If you are unable to delete these files, open the command prompt (CMD) as the administrator, and type “net stop wuauserv” into the CMD prompt window. Press ENTER. This should allow you to delete the files from step 4.
  6. Once the files are deleted, open and run the CMD as the administrator and type “wuauclt.exe /updatenow”. Press ENTER.
  7. Access the WINDOWS UPDATE folder from your control panel, the update and download should resume without further interference from the user.
As with any other error codes, if the above methods do not rectify the issue, it may be necessary to download and install a powerful automated tool to rectify error code 80240020.
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What to do if the Windows Wireless Service in Windows 10 is not running
When experiencing internet connection problems, most users run the built-in troubleshooter to fix the problem. However, you might come across another problem when instead of fixing the problem, the troubleshooter throws up an error message saying, “The Windows Wireless Service is not running on this computer”. After displaying this error message, the troubleshooter would exit. Usually, this kind of error indicates that Windows has failed to initialize the wireless service so it can start searching for broadcast signals and try to connect to them. So in this post, we have prepared some workarounds that might help you resolve the issue.

Option 1 – Try to check the WLAN Status

You have to make sure that the wireless service is enabled in your computer before you proceed to the other troubleshooting options below as this error could occur for a simple reason as the wireless capability is turned off from your PC either on some built-in settings or physically. This is why you need to make sure that Wireless is enabled. And if it turns out that it is disabled, you need to turn it back on and then reconnect to the wireless network again. You should now be able to connect to the internet without any issue.

Option 2 – Try to check the WLAN AutoConfig Service

The WLAN AutoConfig service is the one that provides the logic and functionality required to discover, connect and configure wireless networks with your PC. Aside from that, it also contains the module that allows your PC to be discoverable to other systems on a network. Thus, you need to verify if the WLAN AutoConfig service is on or not.
  • Tap the Win + R keys to open the Run dialog box.
  • And in the field, type in “services.msc” and hit Enter to open Services.
  • After opening the Services window, look for the entry named “WLAN AutoConfig” and then right-click on it and select Properties from the context menu.
  • Next, click on the Start button to turn on the service and then set the startup type as “Automatic”.
  • Then try to connect to your Wireless network again and check if the issue has been resolved.

Option 3 – Try to reset the Network Configurations

Resetting the Network Configurations can also help you in fixing the Windows Wireless service as the network settings often get disrupted or corrupted in a variety of different cases every now and then. Note that this module will reset all the network settings stored on your computer.
  • Tap the Win + S keys to open Search and then type in “command prompt” in the field.
  • From the search results that appear, right-click on Command Prompt and select the “Run as administrator” option.
  • After opening Command Prompt, copy and paste the following command and hit Enter to execute it:
netsh winsock reset
  • The command given will reset the Winsock data. Once it is executed, restart your PC for the changes to take effect and then check if the internet connection is now fine.
Note: Do make sure that the WiFi drivers are up to date. To do that, follow these steps:
  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver’s name and select “Update Driver Software” or “Uninstall”. And if you find any “Unknown device”, you need to update it as well.
  • Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • Restart your PC.
Note: You also have the option to go directly to the website of your graphics card manufacturer and check if there’s a new update – if there is, download it.

Option 4 – Perform System Restore

Recently, a lot of issues have resurfaced after users installed the latest Windows update. So the wireless service issue might also be related to it. To fix the problem, you can perform System Restore to roll back your Windows to the last time when it was working just fine. It automatically creates backups in time whenever you install a new update or periodically. Follow the steps below to perform System Restore.
  • Tap the Win + S keys to open Search and then type in “restore” in the field and select the topmost result.
  • Once you’ve opened the restore settings, click on System Restore located at the beginning of the window under the System Protection tab.
  • After that, a wizard will appear that will guide you through all the steps needed to restore the system. You can choose either the recommended restore point or a different one.
  • After you select the restore point, click Next to proceed to the next on-screen instructions.
  • Then select the restore point where the Windows Update was installed on your computer. If you have more than one restore point, you can just select the latest restore point and check the functionality from there. If it doesn’t work, you can just try another restore point.
  • Another prompt will appear and will ask you to confirm your actions. Click OK and wait for the system to be restored. Once it’s done, check if the problem’s now fixed.
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AMD asking for US investigation of Realtek

AMD and ATI Technologies ULC have filed a complaint in the United States International Trade Commission against Realtek Semiconductor and TCL Industries Holdings claiming that they have violated five patents.

amd ati logo

The complaint has automatically triggered an investigation from USITC which has responded that they will look into certain graphics systems, components thereof, and digital televisions with components from Taiwan-based Realtek and the China/Hong Kong-based TCL Industries Holdings (and its subsidiaries).

AMD and ATI are seeking an exclusion order and cease and desist orders for the sale of the products. The investigation officially started on July the first. AMD and ATI claim that Mediatek and TLC Industries violated five patents on various technologies used in graphic cards.

The ATI patents include texture decompression techniques, a graphics processing architecture with a unified shader, and a multi-threaded graphics processing system (patents 7,742,053 claims 1-9, 8,760,454 claims 2-11, and 11,184,628 claims 7-12). The AMD patents cover a method and system for synchronizing thread wavefront data and events. A patent covers a processing unit that enables asynchronous task dispatch (patents 8,468,547 claims 16-21, and 8,854,381 claims 15-20).

This is not the first time AMD and ATI have asked for a USITC investigation, in 2017 they were targeting LG, Vizio, Mediatek, and Sigma Designs. The previous investigation has been concluded with the settlement between parties, how this one will go we shall see and keep you updated as we move along.

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Fix cannot open IPv4 Properties in Windows 10
Many Windows 10 users often change the IP addresses of their computers’ network adapter in order to connect to the internet or network they belong to in times when there is no automatic connection for their computers. In most cases, access to modifying this setting is restricted for some odd reason even if you are an administrator. So if you are one of the users whose Windows 10 VPN IPv4 Properties are not working, this post can help you remedy that so that you can open and edit the IPv4 Properties on your Windows 10 PC. The common way to change IP settings is by going to Settings > Network and then to Internet > Change adapter options > Select Network adapter > right click and open Properties. From there, you can select TCP/IP 4 and modify it. If you aren’t able to do this, refer to the instructions laid out below to troubleshoot the problem in accessing the IPv4 Properties.

Option 1 – Try using PowerShell to manually set the IPv4 properties

As you are not able to set it using the interface, you can do so using PowerShell instead. Note that this option will only work for you if you run PowerShell with administrator privileges. After opening PowerShell, according to many users, you have to run the this command – set-DnsClientServerAddress -InterfaceAlias “Ethernet” -ServerAddresses xxx.xx.xxx.xxx,x.x.x.x,xxx.xx.xxx.xxx,x.x.x.x Usually, Ethernet is the name of your network adapter which is set by default. If you want to see the actual name of your network adapter, you can just type this command and tap Enter after doing so – Get-NetAdapter -physical | where status -eq 'up' After entering the given command, you will see a list of active Ethernet adapter in your computer as you can see on the image above. Note that the 4 sets of X like the one on the image below should match with the sequence:

Option 2 – Try editing the rasphone.pbk files

The rasphone.pbk files stores property for the connections and since you are not able to access the IPv4 properties, it is most likely that it has been disabled here. The good thing is that you can open these files and edit them using Notepad. Refer to the steps below to do so.
  • Open the Windows Explorer and then enable the show hidden files option.
  • After that, look for the files at this location – C:Users <username>AppDataRoamingMicrosoftNetworkConnectionsPbk_hiddenPbkrasphone.pbk
  • Then right-click on it and select the “Open with” option and choose the Notepad app.
  • After opening the file, look for “IpPrioritizeRemote” from the long list.
  • Once you found it, set its value from “1” to “0”.
  • After that, look for “IPInterfaceMetric” and set its value to “1” and tap Ctrl + S to save the changes you’ve made, and then exit and try accessing the IPv4 properties again. It should work, but if you’re still unable to access it, try the next option below.

Option 3 – Enable the Split Tunneling if you use VPN

All data goes back and forth when you are using a VPN service on your computer. And since you are using VPN, it could be that it disables the IPv4 interface. If that’s the case, you need to stay connected with both the local network and VPN and to do so, you have to enable Split Tunneling. How? Follow these steps:
  • Open PowerShell with administrator privileges.
  • Next, type in “Get-VpnConnection” and tap Enter. After doing so, it will give you the exact name of your VPN.
  • After that, type in “Set-VpnConnection -Name “yourVPNName” -SplitTunneling $True” and tap Enter. Once you enter the command, it will free your IPv5 settings so that you can change it to connect with your local network if you prefer it to.
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A Guide to Fixing Error 0x80004005

Error 0x80004005 - What is it?

Error 0x80004005 is a typical Outlook error. This error code occurs either when sending emails or receiving them. The error message may be displayed in either of the following formats:
‘Sending and receiving reported error "0x80004005": The operation failed.’ ‘This message could not be sent. Try sending the message again or contact your network administrator. The client operation failed. Error is [OX80004005- 0X0004B9-OXOO501].’

Error Causes

There are several causes for the error 0x80004005 such as:
  • The Script Blocking Feature Enabled While Using Norton Antivirus
  • Spyware
  • Viruses
  • Registry problems-Missing or corrupt registry keys
It is advisable to repair and resolve error 0x80004005 immediately as it may cause a great deal of inconvenience to you. This error may hamper your ability to receive and send emails from your Outlook account and lower your productivity too as you may be unable to communicate with your peers.

Further Information and Manual Repair

To fix error 0x80004005, you don’t have to wait for the network personnel or be a technical expert yourself. This may be a critical error but the good news is that it is easy to resolve. Here are some effective methods and quick fixes to resolve the error 0x80004005 instantly.

Method 1: Disable Script Blocking Feature in Norton Antivirus

After installing Norton Antivirus on your PC, if you start experiencing the Outlook error 0x80004005, then the best way to resolve it is to simply disable the script blocking feature. However, the downside of this is that by disabling this feature your PC will become vulnerable to viruses and malware.

Method 2: Disable the New-Mail Notification Feature in MS Outlook

If you don’t have Norton Antivirus downloaded on your PC, then try method 2. This method involves disabling the new-mail notification feature in MS Outlook. The error code 0x80004005 is often resolved by switching off this feature. Try it to see if it works. To disable the new-mail feature all you have to do is open your Outlook account and then go to the Tools menu, then go to Options and then select the ‘Preferences’ tab. After that click on the ‘Emails Options’ tab and then simply uncheck the check-box against ‘Display a notification message when new mail arrives’. To confirm changes press OK.

Method 3: Scan for Viruses

The error 0x80004005 may also be triggered due to viral infection or spyware. Such malicious software enters your PC through phishing emails and while downloading files and attachments. You may not be aware of this but your PC may be infected by viruses. It is important you remove them immediately as they can expose you to serious risks including privacy issues, identity thefts, data breaches, and more.
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A fast Guide to Fixing 2GB filesize Error

What exactly is the 2GB filesize Error?

The PST file could be around 2 gigabytes if you are using MS Outlook 2002 or any earlier versions for your own personal Folders. The 2GB filesize malfunction occurs when your PST memory both reaches or exceeds this limit. The 2GB size problem code is, in addition, referred to as an outsize PST file error. When this error happens you may be unable to deliver or receive e-mails via your Outlook account. Moreover, you'll likewise not be able to add any new data or even view your important calendar items, notes, and saved drafts. MS-Outlook shows several types of problem codes which indicate the 2GB file size dilemma. Listed below are some of the messages that can be displayed on your monitor:-
  • The file could not be added to the folder. The action could not be completed.
  • Task 'Microsoft Exchange Server - Receiving' reported error (0x8004060C): 'Unknown Error 0x8004060C'
  • Can't copy the item
  • Errors have been detected in the file xxxx.pst. Quit all mail-enabled applications.
  • Task 'Microsoft Exchange Server' reported error (0x00040820):'Errors in background synchronization. In most cases, further information is available in a synchronization log in the Deleted Items folder.'
  • xxxx.pst cannot be accessed - 0x80040116

Solution

Restoro box imageError Causes

The simple explanation for this malfunction is that you have maxed out the two gigabytes account limit. This happens in case you continue downloading fresh data and saving files and the old emails in your Outlook account. Over time, the space becomes limited and along with it the 2 GB file limit error. This error also presents a critical danger of data loss which is a possibility in your Outlook account, which hinders you as well from fully utilizing your email account. For regular Outlook customers, who utilize this program for practically all email communication within as well as outside the office, this error is annoying and frustrating as it causes a great deal of annoyance as well as decreases their performance and productivity.

What exactly are the Symptoms?

Below are a few signs that will help you recognize the 2GB file-size error:
  • Inability to fill and open the OST and PST files
  • Error messages pop-ups
  • Failure to send emails
  • Failure to make or edit new contacts
  • Inability to synchronize the file

Further Information and Manual Repair

It is desirable to fix this error code right away especially if this is the preferred strategy to carry out communication in your office. Fix it immediately or else you might not receive e-mails that are important from your colleagues. There are 3 ways to solve this issue.

Method 1

One is to remove the old e-mails and connections and replace them with new ones. This may not be the best option for you in case you don't wish to lose emails and your old contacts.

Method 2

The second alternative would be to install a fresh version of MS-Outlook like 2010. The file-size limits of OST and PST files in these editions are larger than in ms-outlook 2002. On the other hand, this is a good idea for the long run but may not be the best idea for today as you will not have the ability to recover your previous e-mails and contacts that are outdated.

Method 3

The third and maybe the method that is best to resolve the 2GB file size limit error while ensuring the restoration of your old e-mails and contacts as well as increasing the limit to 4GB, is Restoro program's installation. Here may be the best recovery program on the market. It is really easy to use, safe, exceptionally functional, secure, and especially can resolve this issue. Technical expertise isn't needed by you to perform your way around this device.

All you should do is:

Click here to download and install the Restoro repair tool on your computer. In your MS Outlook account, you can restore all your data in just a couple of clicks. Talking of data recovery, this software can also help you recover all those other e-mails before the PST malfunction happened, or that you may have deleted. So, if you have deleted any significant email that you want to recover, this will undoubtedly be of use for you. By installing it on your system you can double your Outlook account's quality to twice as much as the standard size.
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Fix KMODE EXCEPTION NOT HANDLED e1d65x64.sys
KMODE_EXCEPTION_NOT_HANDLED seems to be connected primarily to a third-party driver, e1d65x64.sys associated with the Intel(R) Gigabit adapter, NIC/Wired network NDIS (Network Driver Interface Specification) 6.x driver. Error is known to produce the dreaded blue screen of death or BSOD. Most usually error is connected with gaming on Windows 10 computer and it manifests itself during gaming sessions. If you are unlucky and you are faced with this unfortunate error we will be happy to try to help you and present with tips and tricks in order for you to find a solution for it. Before you proceed with the provided solutions, be sure you have sufficient disk space on the Windows drive, run Disk Cleanup and then run CHKDSK.

1) Run the Blue Screen Online Troubleshooter

Open Control Panel, change the view setting to icons. Click Troubleshooting, and click “View all” in the tasks pane. Click “Blue Screen”. This opens the Blue Screen Troubleshooter.

2) Run Driver Verifier

  1. Start a Command Prompt window by selecting Run as an administrator, and type verifier to open Driver Verifier Manager.
  2. Select Create standard settings (the default task), and select Next. You can also choose to Create custom settings to select from predefined settings, or to select individual options. For more information, see Driver Verifier options and rule classes and Selecting Driver Verifier Options.
  3. Under Select what drivers to verify, choose one of the selection schemes described in the following table.
    Driver verifier table:
    Option Recommended use
    Automatically select unsigned drivers Useful for testing on computers that are running versions of Windows that do not require signed drivers.
    Automatically select drivers built for older versions of Windows Useful for testing driver compatibility with newer versions of Windows.
    Automatically select all drivers installed on this computer Provides maximum coverage in terms of the number of drivers that are tested on a system. This option is useful for test scenarios where a driver can interact with other devices or drivers on a system. This option can also exhaust the resources available for Special Pool and some resource tracking. Testing all drivers can also adversely affect system performance.
    Select driver names from a list In most cases, you will want to specify which drivers to test. Selecting all drivers in a device stack allows the Enhanced I/O Verification option to track objects and check compliance because an I/O request packet (IRP) is passed between each of the drivers in the stack, which allows for a greater level of detail to be provided when an error is detected. Select a single driver if you are running a test scenario that measures system or driver performance metrics, or if you want to allocate the greatest number of resources available for detecting memory corruption or resource tracking issues (such as deadlocks or mutexes). The Special Pool and I/O Verification options are more effective when used on one driver at a time.
  4. If you chose Select driver names from a list, select Next, and then select one or more specific drivers.
  5. Select Finish, and then restart the computer.

3) Update network device drivers

Go to the official Intel website and try to find newer versions of drivers, if there are none perhaps you will need to revert back to the previous version.

4) Scan memory for issues

Run a memory test on your system, sometimes these errors can be traced back to a faulty RAM bank.

5) Stop over-clocking your PC

If you have overclocked your PC please reverse it back to its original state and see if that would solve the issue

6) Perform System Restore to the previous restore point

If none of the previous solutions have bared fruit, roll back to a previous restore point and that should solve the issue.
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Can’t pair Bluetooth keyboard, Check the PIN
If you have suddenly run into a problem when trying to connect or pair your Bluetooth keyboard with your Windows 10 computer, read on as this post will guide you on how exactly you can resolve the problem. This kind of problem typically occurs when you’ve disabled the Bluetooth option. However, this option is already enabled and you still encountered the same error message saying, “Check the PIN and try connecting again”, then you need to troubleshoot the problem further. In most cases, this kind of issue can be fixed when you restart your computer and go to the Windows Settings and select the “Add Bluetooth or other devices” option and then put the keyboard into pairing mode. And when the keyboard appears in the “Add a device” dialog box, just select it. On the other hand, if your Bluetooth keyboard won’t get connected to your Windows 10 computer and you encounter an error that says, “Can’t pair Bluetooth keyboard, Check the PIN and try connecting again”, then you need to check out the options provided below but before you do so, make sure that you create a System Restore point first as some of the troubleshooting options provided involves the Windows Registry.

Option 1 – Try to use the Device Pairing Wizard

The Device Pairing Wizard is the one that allows your computer to look for any new devices and display them underneath it. All you have to do to use this wizard is to follow its instructions to connect your Bluetooth device to Windows 10. To get started, follow these steps:
  • First, tap the Win + R keys to launch the Run utility and type “devicepairingwizard” in the field, and then hit Enter to run the Device Pairing Wizard.
  • After that, wait for a couple of seconds until the devices appear. Once they do, select the Bluetooth device you wish to add.
  • A new screen with a passcode should appear instantly. You need to take note of the given passcode and type them on your Bluetooth keyboard.
  • Once done, tap Enter. This should help in pairing your computer to your Bluetooth keyboard.

Option 2 – Try to use the Registry Editor

The next thing you can do to resolve the pairing issue with your Bluetooth keyboard is to use the Registry Editor by following these steps:
  • Tap the Win + R keys to open the Run utility and type “Regedit” in the field and then hit Enter to open the Registry Editor.
  • Next, navigate to this registry path: HKEY_USERS/.DEFAULT/Software/Microsoft/Windows/CurrentVersion/Bluetooth/ExceptionDB
  • From there, look for the folder named “Addrs” and expand it. If you see any folders or keys under it, select them and delete them. These keys represent the MAC address of your Bluetooth devices.
  • Once you’re done, restart your computer and try to pair your Bluetooth keyboard once more.

Option 3 – Try running the Bluetooth Troubleshooter

As you know, Windows 10 has various troubleshooters with user-friendly interfaces where you can utilize them to fix issues in your PC. And since you’re dealing with some Bluetooth problem, you have to run the Bluetooth Troubleshooter.
  • Open the Windows 10 Settings.
  • Then go to Update & Security > Troubleshoot.
  • You should find the option for Bluetooth on your right-hand side – click on it then click on the “Run the troubleshooter” option.
  • Now follow the next screen options.

Option 4 – Try to reinstall or update the Bluetooth driver

The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since you have trouble pairing your Bluetooth keyboard, you can update, rollback, or uninstall the Bluetooth drivers. How? Follow the steps below.
  • Tap the Win + X keys to open the Device Manager.
  • Next, look for the Bluetooth device and right-click on it.
  • Select the option “Update driver”.
  • After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.
Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it.
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Deleting a User Account in Windows
There are instances when there are multiple accounts which is the result when there are a lot of users who use the computer. Some may use it more often, while others may seldom use it. Having multiple accounts can be quite confusing and inconvenient especially if it takes a lot of space. Thus, in this post, you will be guided on how you can delete a User Account on your Windows 10 computer, as well as how you can create a backup of the existing profile data and files. All the data of user accounts can be found at C:/Users, where its folder name will be exactly the same as the name of the user. You can check the exact user’s name by simply using the “net user” command either via Command Prompt or Windows PowerShell. Once you delete a user account, its folder, along with its files, will also be deleted. You can also create a backup for user files and the best way to do that is by copying the folder to other partitions or to an external drive. Here are two methods you can check out to delete a user account in Windows 10 – you can do it via Windows Account settings or via the command line. For more details, follow each one of the options provided below.

Option 1 – Delete the user account using Windows Account settings

  • First, go to Settings > Accounts > Family & other users.
  • Next, select the account you want to delete and click on the Remove button. This will open a confirmation window along with a warning message and two buttons that say, “Delete account & data” and “Cancel”.
  • Click on the Delete account & data button to delete the user account.
Note: Once you remove a user account, it will also remove all its corresponding data such as items like Documents, Photos, Music, Desktop, and other related folders. Thus, if you have not created a backup, then you won’t be able to recover those files.

Option 2 – Delete the user account using the command line

If you want to delete several user accounts, then doing it via Command Prompt or Windows PowerShell is a lot quicker. To get started, follow these steps:
  • In the Start Search, type “command prompt” and from the search results that appear, right-click on Command Prompt and select the “Run as administrator” option.
  • Next, type the “net user” command and hit Enter to execute it. This will show you the exact usernames on the computer.
  • After that, type the “net user <username> /delete” command and hit Enter to execute it. This will delete the account and all of its data without any warning. You have to replace “<username>” with the name of the user account.
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