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What to do if JPEG files won’t open in Windows 10

As you know, “JPEG” is one of the commonly used formats for image files which is a compression of digital images. It is one of the topmost used file formats by mobile phones and digital cameras and usually achieves a 10:1 compression with little visible loss in the quality of the image.

There are tons of cases as of late, most particularly after the latest Windows 10 update where users were not able to open JPEG files on their PCs. Every time they try to open any JPEG file, they either get an error or nothing happens at all. This issue could be due to the default handler application for JPEG applications not being set or there could be some third-party image viewer not working properly. To fix this issue with JPEG files, refer to the troubleshooting options below.

Option 1 – Try to change the file type association

You need to check if the file type association of the JPEG files are correctly set or not since there are tons of third party programs that change the file type association automatically to themselves without your permission the instant they are installed and so if any of these third-party programs are broken, then naturally, your JPEG files won’t really open. That’s why you can try changing the setting to the default photo viewer instead of the third-party one. To do so, follow the steps below.

  • Tap the Win + R keys to open the Run dialog box.
  • Then type in “control panel” in the field and hit Enter to open the Control Panel.
  • After opening Control Panel, click on the Programs category and select the “Default Programs” option from the menu.
  • Next, select the second option “Associate a file type or protocol with a program” and then select the “Choose default apps by file type” option.
  • After that, click on the .jpg file extension and choose the option from the pop-up.
  • Now restart your PC to refresh all your programs and then see if it has fixed the problem or not.

Option 2 – Try to update your computer

Microsoft frequently releases updates to target bugs and improve users’ experience. And this particular error where JPEG files won’t open is already acknowledged by Microsoft so you need to make sure that your Windows 10 PC is updated to the latest released update and that there are no pending updates.

  • Tap the Win + S keys to open Search and then type in “update” in the field and open the system setting from the search results.
  • After that, check for updates and then download and install them if needed.
  • Now restart your PC once the update is done and check if you can now open JPEG files.

Option 3 – Try to reset the Photos app via Settings

Resetting the Photos app could also help you in fixing the problem. Note that this option will reset all the configurations and your data associated with your Photos and makes the application go into a state when you first started using it and that this option will fix any discrepancies that your application might be experiencing right now.

  • Tap the Win + S keys to open the search bar.
  • Then type in “settings” in the field to open the Settings application.
  • After opening Settings, click the “Apps” category.
  • From there, a list of applications installed on your computer will appear.
  • Navigate through these applications until you find the Photos app and then click on the Advanced options.
  • Afterward, click the Reset button that appears on the next screen. Then a new pop-up comes up and will warn you that all the preferences, as well as sign-in information, will be lost. Click on “Reset” anyway to proceed in resetting the Photos app.
  • Restart your PC once the reset is done.

Option 4 – Try to reinstall the Photos app

Before you start using other third-party image viewers just yet, you can try to reinstall the Photos app first. Thus, if there is something wrong with it, it will instantly get fixed right after it reinstalls. Just take note that this option requires administrative privileges so you need to be logged in as an administrator.

  • The first thing you have to do is tap the Windows + S keys and type in “PowerShell”.
  • Next, right-click on the file and click on the “Run as administrator” option from the context menu.
  • Once PowerShell is opened, execute this command: get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage
  • The command you just entered will remove the Photos app. After the process is done, go to the Microsoft Store and look for Microsoft Photos then download and install it again.

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Option 1 – Try to temporarily disable anti-virus and Windows Defender Firewall

As mentioned, the error could be due to the antivirus program or the Windows Defender Firewall installed on your computer. Thus, disabling them or any security software installed in your computer is always a good idea you can try when you’re not able to access the shared drive on your computer. There are times when you encounter problems like Error code: 0x80070035 due to interference of antivirus or security programs. Thus, you have to disable both your antivirus program and Windows Defender Firewall for the meantime and check if it fixes the error or not.

Option 2 – Check if the drive is shared

Before you further troubleshoot the problem, make sure that the drive you are trying to access is shared first. To do so, follow these steps:
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Option 3 – Try to ping the IP address of the targeted computer

Even though the shared folder or file is shared correctly, it is possible that the network channel is not connected properly which is why you have to test it by pinging the IP address of the targeted computer from the primary computer.
  • Tap the Win + R keys to launch the Run dialog box.
  • Type “cmd” in the field and tap Enter to open Command Prompt.
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  • Afterward, open Command Prompt on the primary computer and then type the “ping <IPv4 address of the target computer>” command and hit Enter.
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To run the Network Troubleshooter, refer to these steps:
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  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
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  • Reboot your computer.

Option 6 – Try to enable NetBIOS over TCP/IP

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “ncpa.cpl” in the field and tap Enter to open the Network Connections window.
  • After that, right-click on your network and select Properties.
  • Next, double click on Internet Protocol Version 4 and click on the Advanced button.
  • From there, go to the WINS tab and shift the radio button to Enable NetBIOS over TCP/IP.
  • Now click OK to save the changes made and then restart your computer.

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Tip 1: Read Motherboard information

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Tip 6: Get information about a specific command

So you learned some command prompt commands, but you do not know all of their configuration or switches? No worries, just type command/? to get a list of available switches for it. For example ipconfig/? will write you a list of available switches for ipconfig command.

Tip 7: Link and execute multiple commands one after another.

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Tip 14: Run commands as an administrator

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As mentioned, the “tcpip.sys” BSOD error might be caused by some problematic programs that clash with your existing operating system. Several users reported that numerous programs that are supposedly designed to enhance computer performance are causing conflict in the system instead. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
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If you got an error message saying, The INF file you selected does not support this method of installation while trying to install a driver using the “Install” option in the right-click context menu, read on as this post will guide you in fixing the problem. The INF file mentioned in the error message is a text file that’s divided into different types of formatted sections. Each one of the sections is designed for a particular purpose. For instance, one section is designed to copy files or to add entries to the registry. INF files are used to install drivers. However, if something is wrong, you might encounter this error while installing a driver on your Windows 10 computer. To resolve this problem, you can try to download the driver again from the official manufacturer website or check if the driver is compatible with your computer’s operating system architecture or you can also try installing the driver from the Device Manager. For more details, follow the given options below.

Option 1 – Try downloading the driver again from the official website of the manufacturer

Usually, you shouldn’t encounter this kind of issue no matter what installation method you used on your Windows 10 PC. However, there are times when the driver itself is corrupted for some reason which is why you are unable to complete the installation and receive an error message instead.

Option 2 – Try checking if the driver is compatible with the OS architecture

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Option 3 – Try installing the driver from the Device Manager

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  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the driver you want to update, and then right-click on each one of them and select the Update Driver from the menu.
  • After that, click on the “Browse my computer for driver software” option.
  • Next, select the “Let me pick from a list of available drivers on my computer” option and then click the Next button.
  • On the next screen, you should see the “Have Disk” option. Click on this option and then click on the Browse button to go to the location of the file. After that, you shouldn’t have any problem installing the INF file.

Option 4 – Try running the System File Checker Scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the “The INF file you selected does not support this method of installation” error. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
 Now restart your computer.
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