How to Fix The Rtl70.bpl Error on Your System

If you are using a Windows 10 PC that has different processors clubbed together, chances are you might encounter an error saying, “MULTIPROCESSOR CONFIGURATION NOT SUPPORTED” during a Windows upgrade or software installation. This error is actually caused by a bug check with a value of 0x0000003E. This error also indicates that the processors in your computer are asymmetric in relation to one another. So if you want to upgrade you need to have all the processors of the same type and level. But worry not for this guide will help you in fixing this error. The MULTIPROCESSOR_CONFIGURATION_NOT_SUPPORTED error can occur in several cases such as during an installation of Windows 10, or when the driver is loaded, or when Windows Start or Shutdown and the chances of you getting a blue screen is very much high. To fix this error, refer to the options given below and make sure to follow them carefully.

Option 1 – Try to disable the Hyper-Threading in your BIOS

Hyper-Threading in the BIOS lets a processor (multi-threaded) run various tasks in a simultaneous manner. To disable this, here’s what you have to do:

• Restart your computer and boot into it right after. To do that, tap the F2 key.
• Once you’re in the BIOS, locate the Hyper-Threading option which should be located under the Performance section along with other options like Multi-core support, Rapid Start technology, and many more.
• Disable Hyper-Threading and then make sure to save the changes and exit BIOS.

Note: Although Hyper-Threading is only used when necessary, there are some OEMS that don’t have the option to disable it and if that’s the case, you need to try other options given below.

Option 2 – Try to disable the Virtualization in the BIOS

Virtualization in the BIOS allows users to run a single physical resource such as the server or storage device to appear that it is running as multiple logical resources. It is also properly termed as “HYPER-V”.  To disable it, refer to these steps:

• Boot into the BIOS as you did earlier.
• Then look for the Security options.
• After that, from Security options, look for Virtualization Technology or VTX among the options given.
• Then turn it off and restart your computer.

Note: Although Windows 10 offers features such as the Device Security for Core Isolation and Memory Integrity, if you turn them off at the software level, it will not help at all. If you’re able to resolve the error, you can do some further research and see what software or hardware you can use to further help you.

Option 3 – Try checking if there are any BIOS updates available for your PC

Updating the BIOS may help you resolve the MULTIPROCESSOR CONFIGURATION NOT SUPPORTED error. You can just go to the OEM’s website as they offer utility software that can download BIOS firmware and update it without any problem. BIOS updates usually offer enhancements and fixes to some issues like this one.

As you know, Microsoft Edge is the default web browser in Windows 10 operating system. It is a built-in browser that replaced the ancient Internet Explorer for its performance and features. Aside from being the default web browser, it is also set as a default PDF viewer in Windows 10. So if you open a PDF file, it will be automatically opened in the Edge browser even if you have installed a PDF reader on your computer. However, some users recently reported getting an error that says, “Couldn’t open PDF in Edge, Something’s keeping this PDF from the opening” when they tried to open a PDF file or view an internet link that has a downloadable PDF file in the Edge browser. If you are one of these users, read on as this post will help you troubleshoot the problem and fix it. This kind of error mostly occurs if you have installed other PDF viewers on your computer. They could be interrupting Edge while it tries to open the PDF documents. To fix it, check if Microsoft Edge is set as the default PDF viewer or you could also try to clear its browsing cache. In addition, you could also reset or repair Edge. For detailed instructions, refer to the given options below.

Option 1 – Check if Microsoft Edge is set as the default PDF viewer

The first thing you can do is to check if Edge is set as the default PDF viewer. If it’s not, you have to set it as one to fix the problem.

• Open Control Panel and go to Default Programs.
• Then click on the “Associate a file type or protocol with a program” option.
• Next, select the PDF file option and click on Change program.
• After that, select Microsoft Edge in the pop-up window and then select the “Always use this app to open .pdf” option.
• Now click the OK button to set Edge as the default PDF viewer and then check if you can now open the PDF file in the Edge browser.

Option 2 – Clear the browser cache of Microsoft Edge

• Open Microsoft Edge.
• Then click on the three horizontal dots to open the menu.
• From there, click on Settings. And under Settings, click the “Choose what to clear” button under the Clear browsing data section.
• Next, check all the checkboxes and then click the Clear button to clear the browsing data in the Edge browser.
• Restart Edge.

Option 3 – Reset, repair or reinstall Microsoft Edge via Settings

You can reset, repair or reinstall the Edge browser through Settings. If none of it helped, you can try the following:

• Open File Explorer and then go to this path – C:/Users/YourUsername/AppData/Local/Packages

Note: Before you type in the path in the Address bar, make sure that you put your user account name in place with the “YourUsername”.

• Tap Enter to proceed.
• Next, look for the folder named “MicrosoftEdge_8wekyb3d8bbwe” then right-click on it.
• Click on Properties and uncheck the option “Read-only” under the General tab in the Properties window.
• Click on Apply and then OK to save the changes made.
• After that, look for the MicrosoftEdge_8wekyb3d8bbwe folder again and delete it. And if a prompt stating “Folder Access Denied” appears on your screen, just click on the Continue button to proceed – doing so will delete most of the content inside the folder except for the folder named “AC”.
• Restart your PC.
• Now all you have to do is to re-register Microsoft Edge using PowerShell. In the Start Menu, search “Windows PowerShell”.
• Right-click on Windows PowerShell from the search results and select the “Run as administrator” option.
• Type in this command in the PowerShell windows and tap Enter – Cd C:/Users/YourUsername

Note: Once again, make sure that you key in your user account name in place of “YourUsername.

• After that, type in this command and tap Enter – Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml" -Verbose}
• Restart your PC.

Roblox is a very popular online game with millions of gamers playing it each day and as such it will naturally bring a lot of malware and attack on players trying to steal and exploit them for monetary gains. The latest attack and high-profile stealing of currency and assets happened exactly in Roblox.

Malicious activities have been reported to come from chrome extensions. So far 2 extensions have been identified that have hidden malware inside them but there could be more of them currently undetected. Extensions work as a front while in the back they mine user logins and other data in order to steal stuff from the Roblox platform.

To make things worse some of the malware is within long extensions like SearchBlox. The SearchBlox extension allows you to search quickly for other users if it was legitimate but has been compromised within the last month. There is evidence that people are stealing Roblox currency with the data gathered by the hidden backdoor in it.

SearchBlox extension is still Active in Chrome Web Store, with the primary listing still with the "Featured " badge. Google is actively removing malicious software from its storefront on a regular basis but this one still lingers in it.

If you or your kid have this Chrome extension installed, uninstall it right away and always be careful about which extension you install and give access to your system, keep them updated and check various blogs and article sites to inform yourself when a bad one is found.

Windows 11 provides several different ways to make your cursor stand out and be easier to spot inside it. You can make the mouse pointer larger, invert it, or change its color.

1. Press ⊞ WINDOWS + I to open settings
2. Click on Accessibility in the sidebar
3. Select Mouse Pointer and Touch
4. Adjust mouse cursor size with size slider by clicking on circle and dragging it left or right
5. Under Mouse Pointer Style pick desired style from White, Black, Inverted, and Custom
   1. White: The cursor is white with a black outline (standard setting)
   2. Black: Cursor is black with a white outline
   3. Inverted: Cursor automatically changes color to an inverted version of the color it is currently hovering over
   4. Custom: You can pick the color for the cursor that you want.

And that is all about it, once you are done with pointer customization just close settings, all changes are saved automatically.

When Windows 10 was introduced as an upgrade to Windows 7 and 8, a lot were thrilled because of its new features. One of the most interesting features that this has is the Microsoft Store. Just like in our tablets and smartphones, we can now download our favorite apps from a trusted source. Without the Microsoft store app, you can’t download any applications that you can use on your computer. But what happens if you can’t open your Microsoft Store or you accidentally uninstalled it? The most common error that users encounter when accessing Microsoft Store is the error code 0x80072efd. This error code appears when there is a problem with the internet connection. To resolve this, troubleshoot your modem by doing a simple power cycle. Turn off your modem and wait for a couple of minutes and turn it back on. It should refresh your internet. This works if there is really no problem on the Service provider’s side. Disable your Proxy server, if you are using one to access the internet. To do this, press Windows + R keys on your keyboard. Type “inetcpl.cpl” in the box and go to Connection. Next, click on LAN settings then tick on the box next to Automatically detect settings. Uncheck the box below Proxy Server Among the useful apps that came with the Windows 10 upgrade is PowerShell. It allows you to install and uninstall individual and all apps by using a series of commands. So you don’t have to worry if you can’t find your Microsoft Store or if you accidentally delete it. To access PowerShell, type in the word PowerShell into the search box found beside your Window Icon. Look for PowerShell from the results and right-click on it and hit Run as Administrator.

When you are in the PowerShell window, enter the command below:

Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"

Another option is to download a Windows Update Troubleshooter. After you download it, open the troubleshooter tool and follow the steps. If you saved the file instead of directly opening it, go to the folder where the troubleshooter was saved and double click on the wu.diagcab file to rub the troubleshooter. One of the most interesting error codes that you might encounter when accessing the Microsoft store is error code 1. This particular error code is resolved by changing your PC’s region to the United States. To do this, go to Settings and look for Time & Language. Then go to region and language. Under the Country or region, choose the United States from the dropdown menu then restart your computer. The troubleshooting procedures above are the most common solution to resolve the problem on Microsoft Store issues but there are times that these procedures won’t work. If you are not confident to resolve this through the procedures mentioned in this article, there are so many tools online that you can download to help you out. It also helps to contact Microsoft or consult a technician to ensure that you are doing the correct procedure.

Disk Write Error in Steam is thrown at you while you try to download or update the game in your library. If you are an unfortunate user of Steam that has encountered this error do not sweat, the error is usually tied to permission in windows or file corruption and not to hardware issues and can be easily resolved.

In this guide, we will go through solutions for this specific error and it is advisable to go through solutions as they are presented since they go from the easiest and most common issues.

Restart PC and Steam

The easiest and quickest way of resolving this issue is just a simple restart of the Steam client. Just completely quit Steam and they run it again, if this has not solved the issue try rebooting your PC. In most cases, this can solve the issue since this error is known to be introduced with some communication issues with OS (Windows)

Set Write permissions

Disk write permissions could also cause this error because if by any chance the Steam library folder has been set or changed to the read-only client would be unable to write anything in it. To easily solve this issue completely exit the Steam client and rerun it as administrator. Just right-click on it and select Run as Administrator. If this has solved your issue run Steam always as an administrator.

To run always as an administrator right click on the steam executable, go to properties, and inside properties go to the compatibility tab. In the compatibility tab check run as administrator and click on OK.

Clear download cache

If for any reason cache has become corrupted there is a big chance that this might be an issue why there is a disk drive error in Steam. To clear download, cache goes into your client, and on top drow down menu click on steam. Find and open settings and inside go to the downloads tab. Locate a clear download cache and immediately you will be prompted to restart Steam. After restart, you will be asked to login into steam and the issue with disk write should be gone.

Repair library folder

Library folder issues can also be the source of disk write annoyance so let's repair them. Click steam in the top left and go to the settings. Locate and click on Downloads and then go to Steam library folders. You will be here shown all disk drivers you are using for steam games and all of the games that are downloaded.

Select the game you are getting errors with and click on three dots on the far right. From the menu choose the repair folder option. Take note that the more games you have installed, the more time the repair process will need.

Change download server

Sometimes the issue is not at your end at all, servers can experience problems and outrages and this can directly reflect at your end with a disk write error. If any of the previous solutions have not resolved the issue this is the next logical step to try. If the server is facing issues then changing the download server will resolve the issue at your end.

Click on settings in the top drop-down menu and then click on the Steam library folder. Find the downloads page and then click on download region, Choose another server than one nearest to your location since that's what will Steam choose by default.

0x80042109 - What is it?

0x80042109 is a Microsoft Outlook error. The 0x80042109 error code occurs mostly while sending emails. The error message is often displayed in the following format:

“Sending reported error (0×80042109): Outlook cannot connect to your outgoing (SMTP) e-mail server.”

Solution

Error Causes

It is not easy to narrow down the cause for the error code 0x80042109. This error can occur due to many reasons. This includes:

• Corrupt emails and PST files
• Incorrect Outlook account settings
• Unavailability of the mail server
• Incomplete Outlook installation
• Spyware or viral infection

Further Information and Manual Repair

To resolve the 0x80042109 error code on your PC, here are some easy and effective DIY solutions you can try:

Method 1 - Check Mail Settings

Check your mail settings to see if your outgoing server SMTP is selected or not. If it is not, then it could be the reason for the issue. To check mail settings and select the option, here’s what you need to do:

1. Click Tools, select Account Settings, and then POP 3 account and click change.
2. Now check your name field and email address.
3. Check the incoming and outgoing mail server fields and make sure that it is correct.
4. Now click on the outgoing server and make sure that the option ‘My Outgoing Server (SMTP) requires Authentication is selected.
5. After that, click Advanced and tick the option that says ‘This server requires an encrypted connection (SSL).
6. Now click OK to confirm settings.

Method 2 - Reinstall Outlook on your PC

The error may also occur due to incorrect Outlook installation. Therefore reinstall it on your PC. To do this first you will have to uninstall the software and then re-install it. Once the software is reinstalled try sending the email again. If it is sent successfully, then this means the error is related to incomplete installation. However, if the error still persists then it is advisable to restore the points by going to the System Restore option and choosing the option ‘Restore My Computer to an Earlier Time’ point. This will revert the changes.

Method 3 - Try Disabling Firewall

If you have firewall program installed on your PC, then try disabling it and then send an email through your Outlook account.

Method 4 - Scan for Viruses

Another way to resolve the error code is to scan for viruses. Viral infection and spyware and also affect your Outlook account and activities. However, installing an antivirus on your PC may slow down its performance as such programs are notorious for doing that. Therefore, it is advisable to download Restoro. Restoro is a next generation and a highly advanced PC Fixer embedded with powerful and multiple utilities including an antivirus and a system optimizer. Its intuitive algorithm enables it to scan your entire PC and remove all kinds of malicious software affecting your system including malware, adware, spyware, viruses and Trojans. The system optimizer utility works simultaneously and ensures your PC performs at its optimum speed. It is safe, bug-free, and efficient. It has a user-friendly interface which makes it simple and very easy to operate. You can download it on all Windows versions. Click here to download Restoro to resolve error 0x80042109 today!

The Sysfader iexplore.exe Application Error - What is it?

To understand Sysfader iexplore.exe application error, first, it is important to learn what is Sysfade.exe file. Sysfader.exe is basically an IE (Internet Explorer) application file that provides cool animation effects. These animation effects include fading menus in and out, animated windows and etc. It is responsible for the graphical enhancements for animated pages. The Sysfader iexplore.exe application error occurs when this file fails to execute properly and open animated websites on Internet Explorer. The error code is displayed in the following format:

“SysFader: iexplore.exe – Application Error The instruction at “0×00000000″ referenced memory at “0×00000000″. The memory could not be “read”.”

Solution

Error Causes

The Sysfader iexplorer.exe application error may be triggered due to many causes. These include:

• Sysfader.exe file corrupted by malware and spyware
• Recently upgraded Internet Explorer which resulted in the Sysfader iexplorer.exe application error due to incompatibility issues with the system program.
• Issues with IE configuration
• Damaged registry files
• Damaged DLL files
• Obsolete and bad registry entries

Due to Sysfader iexplorer.exe application error, your Internet Explorer browser may crash. Furthermore if the error is not fixed timely, it may result in even more severe PC problems like system slowdown, system crash and failure. This happens especially when Sysfader iexplorer.exe application error is related to the registry. The registry saves all the activities performed on the computer. This also includes junk files, invalid registry entries, bad registry keys, cookies, temporary internet files, and files of the programs uninstalled. If the registry is not cleaned frequently, these obsolete files overload the RAM causing great deal of damage to the registry. When you try to upgrade your browser, the installation fails and results in browser incompatibility issues because of the previous files of the uninstalled program saved in the registry. Furthermore, the error code may also pop up due to the Sysfader.exe file corrupted by malicious software like spyware and adware on your system if you don’t run an antivirus on your system regularly.

Further Information and Manual Repair

To prevent IE web browser and your PC from coming crashing, here are some solutions that you can try to resolve the Sysfader iexplorer.exe application error:

1. Repair and restore the registry by changing the configuration settings in the Registry Editor Window. This is accessible by typing ‘Regedit’ in the Run window. However, to edit the configuration settings manually and restore the registry, you should be technically sound. If not then making the changes would be slightly complex and time-consuming for you.
2. However, another alternative to this is to download Restoro. Restoro is a powerful, advanced, and highly functional PC repair tool that includes multiple utilities such as a registry cleaner and a system optimizer. The registry cleaning feature scans your entire PC for registry issues triggering error codes like Sysfader iexplorer.exe.It wipes out all the unnecessary and obsolete files and fixes the damaged dll files thus simultaneously restoring the registry. The antivirus utility scans for and removes viruses and spyware from your PC which as we explained earlier could be the reason for Sysfader error code.

With Restoro, it takes only a few seconds to resolve this error and repair the registry. If you have system slowdown issues, it takes care of that too. It has simple navigations and a user-friendly interface which makes it very easy to operate even if you are not technically sound. It is safe, efficient, and compatible on all Windows versions including Vista, XP, Windows 7, 8, 8.1, and 10. Click here to download Restoro and resolve Sysfader iexplorer.exe application error on your PC today!

The Winload.efi file is an Extensible Firmware Interface or EFI file. EFI files are executable files for the firmware of the computers that are mainly based on UEFI and execute the tasks of loading the files to the bootloader of the computer. They are used for a specific set of tasks such as turning on the computer, installing Windows, restarting the computer or resetting it, and so on. This is why the Winload.efi file is a significant file so if it gets corrupted, lost, or damaged, it would be impossible for the Windows operating system to proceed. Here are some errors you can encounter that are related to the Winload.efi file:

• efi is missing
• efi cannot be found
• efi is missing or contains errors
• This program can’t start because winload.efi is missing from your computer
• This application requires the file winload.efi, which was not found on this system.
• There was a problem starting [path]winload.efi. The specified module could not be found.

In addition, the 0xc0000225 , 0xc00000e and 0xc0000001error codes are also associated with the Winload.efi file. Before you start troubleshooting the problem, you can try to perform System Restore first. This will help undo any changes you’ve made in your computer that might have triggered the Blue Screen error. To perform System Restore, here’s what you have to do:

• First, press the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

If System Restore didn’t help in fixing the Blue Screen error, now’s the time for you to resort to the troubleshooting tips provided below but before you get started, make sure that your create a System Restore point first.

Option 1 – Try rebuilding the Boot Configuration Data (BCD) and repairing MBR

• Once you get to the Welcome Screen part, click on Next.
• Afterwards, click on the Repair your computer option located on the bottom-left part of the window.
• Then click on Troubleshoot.
• Next, select the Advanced Options and then Command Prompt.
• Once Command Prompt has been pulled up, the following commands to rebuild BCD files and repair MBR. Don’t forget to hit Enter right after you type each command.
  • bootrec /repairbcd
  • bootrec /osscan
  • bootrec /repairmbr
• Once the command line is successful in finding out a Windows installation, hit Y to let it boot from the list which will successfully rebuild BCD.
• Now type “exit” to close Command Prompt and then restart your computer to successfully apply the changes made.

Option 2 – Disable the Secure Boot in the BIOS

Disabling the Secure Boot in the BIOS settings is definitely recommended to resolve errors related to the Winload.efi file. To disable Secure Boot, here’s what you have to do:

• First, boot your computer into Windows 10.
• Next, go to Settings > Windows Update. From there, check if there is anything that you have to download and install if you see any available updates. Usually, OEMs send and update the list of trusted hardware, drivers, and operating systems for your computer.
• After that, go to the BIOS of your computer.
• Then go to Settings > Update & Security > Advanced Startup options. If you click on Restart Now, it will restart your computer and give you all the advanced options.
• Next, select Troubleshoot > Advanced Options. As you can see, this screen offers you further options including System restore, Startup repair, Go back to the previous version, Command Prompt, System Image Recovery and UEFI Firmware Settings.
• Select the UEFI Firmware Settings which will take you to the BIOS.
• From there, go to Security > Boot > Authentication tab where you should see Secure Boot. Note that every OEM has its own way of implementing the options so it varies.
• Next, set Secure Boot to Disabled and set Legacy Support to On or Enabled.
• Save the changes made and exit. Afterward, your computer will reboot.

Option 3 – Run System File Checker scan

You might also try running the System File Checker or SFC scan to fix the error. System File Checker is a command utility built into your computer that helps restore corrupted files and missing files. Refer to the following steps to run it:

• Hit the Win + R keys to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them

• Reboot your computer.

Option 4 – Disable the Early Launch Anti-Malware Protection

• You need to restart your computer in the Start Menu first while holding down the Shift key on your keyboard.
• After that, it will restart your computer to Startup Settings.
• Now ensure that the 8^th option is labeled as “Disable early launch anti-malware protection.
• Then tap the F8 key since the aforementioned option above is listed at number 8. This should launch and load Windows on your PC with the Early Anti-malware protection disabled for that session only when you try to carry out the same task and then check if the error related to the Winload.efi file is now fixed.

If you have encountered the “YOU ARE NOT AUTHORIZED TO ACCESS THIS WEB PAGE AS PER THE DOT COMPLIANCE” error while trying to visit a website using either Firefox or Chrome browser, then read on as this post will guide you on how you can fix this error. Apart from this error message, you might also see an alternative message that says, “Web Page Blocked! The page you have requested has been blocked because the URL is banned as per the Government Rules”. When you get any of the aforementioned error messages when visiting a website, this means that it has been marked. It is mostly recommended to not access the site as it might be blocked for some illegal reason. However, if you are certain that the website is legitimate and safe and you believe that it has been blocked by accident, then you can check out the given methods in this post to unblock and access the blocked or restricted website. There isn’t actually a straightforward way to remove the restriction on the website or the DOT compliance. And it won’t matter what browser you use as you will still get the same error. Thus, the best way to go about this issue is for you to bypass the ISP restriction. But before you proceed, keep in mind that the ISPs (Internet Service Providers) can block any website when a request goes through their servers.

Option 1 – Try changing the DNS

If the request to access the website does not go through the ISP’s DNS server, you might have a chance in accessing it by changing your DNS settings. You can try using the Google Public DNS.

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 2 – Try to install a Proxy Extension

You could also try installing a Proxy extension or Proxy software as it could also help you access the website you are trying to open as it allows you to access the blocked websites by routing the request through their server. Aside from that, it can also hide it from ISPs to make them look like the content is coming from the proxy servers.

Option 3 – Try using a VPN connection

There are instances when the network that your computer is logged on might have blocked your access to the website you are trying to open and so to fix it, you can try to use a VPN connection. There is a lot of free VPN software out there but just make sure that you install a trusted one. Once you’ve connected using VPN, try to open the website again and see if you can now access it.

Option 4 – Check the Windows Host file

You can also try to cross check the Windows Hosts file to find out if the website you are trying to open has been blocked because if it is, then it’s no wonder why you’re getting the ERR CONNECTION TIMED OUT error in Chrome. There are instances when some third party application modifies the file and add some websites to the block lists. So if the website is indeed blocked, you need to remove it from the list.

Option 5 – Try to contact your ISP

If none of the options given above worked, then you can try to contact your ISP as there are times when DOT clears a website, the ISPs are still blocking it. Thus, it’s probably better if you reach out to them and ask them to unblock the website from their end.