A Quick Guide to Fixing Ntdll.dll Error Code

In case you don’t know, new support has been added by Microsoft to Windows 10 that now allows users to turn off or on the Mobile Hotspot remotely. The Mobile Hotspot feature, known earlier as “Virtual Networks”, was first introduced with the initial release of Windows 10. With this new feature to remotely turn on or off the Mobile Hotspot in Windows 10, users can just use the Bluetooth on their mobile phones to turn off or on the Mobile Hotspot even when their Windows 10 computers are out of their reach. To turn off or on the Mobile Hotspot feature in your Windows 10 computer remotely, there are two options you can try. First, you can do it using the Windows 10 settings app or using the Registry Editor. To get started, refer to the following options.

Option 1 – Turn off or on the Mobile Hotspot remotely via Windows 10 Settings app

• First, you need to open the Windows 10 Settings app and from there go to Network & Internet and then go to the Mobile Hotspot section.
• After that, scroll down to the “Turn on remotely” section.
• Once done, make sure that the toggle button is set to ON and that the Bluetooth of both devices is turned on and paired as well. This should enable the feature to turn on or off the mobile hotspot remotely.

Option 2 – Turn off or on the Mobile Hotspot remotely via Registry Editor

Before you get started with the second option, make sure that you create a System Restore point first. Once done, proceed to the following steps:

• Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and then hit Enter to open the Registry Editor.
• Next, navigate to this registry path: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWcmSvcTethering
• From there, look for the DWORD named “RemoteStartupDisabled” and set its Value data to be “0”. This will enable the feature that will allow you to remotely turn on or off the mobile hotspot in your Windows 10 computer. To disable it, just set its Value data to “1”.

Error Code 0x800ccc13– What is it?

0x800ccc13 is an error message related to sending email using Outlook. Many people are receiving this error after making an upgrade from Windows 7 or Windows 8.1 to Windows 10. The error message appears when you try to send an email message with the use of a POP3 account or an IMAP account in an Outlook profile that has an Exchange Server 2010 mailbox configured. A common complaint would be: Since upgrading to Windows 10 I cannot send email from Outlook 2013. Mail stays in the Outbox, and I get: Error 0x800CCC13. Cannot connect to the network.

Symptoms

This problem may arise under the following situations:

• You are using Microsoft Office Outlook in online mode to connect to a Microsoft Exchange Server 2010 mailbox
• When you add an additional POP3 or IMAP account in the same Microsoft Outlook profile
• You are sending an attachment through email.
• You try sending an email by selecting POP3 or IMAP account as the sender

During these circumstances, the email message stays in the Outbox and you receive the following error message: Task '<the POP3 account or the IMAP account> - Sending' reported error (0x800CCC13): 'Unable to connect to the network. Check your network connection or modem.'

Solution

Error Causes

Error Code 0x800ccc13 occurs because the system files in Windows 10 during the upgrade became corrupted and most likely caused authentication issues. It can happen with any version of Outlook. Damaged data files will also cause error code 0x800ccc13 to manifest. Overall, the corruption of the Microsoft Windows System could be a result of an installation partially done (or an incomplete one), deletion of any application or hardware erroneously, and or malware or adware infestation.

Further Information and Manual Repair

Method 1:

Use the Windows System File Checker to repair corrupted files Verify that your SMTP, username, and password settings are correct. Now, in order to correct missing or corrupt Windows System files, try the following solution by running a command. This is known as the System File Checker. Follow the steps below to invoke the program using a command prompt command:

1. At first, you need to open the command prompt. To do so, right-click the Windows button in the bottom left of the screen, and select Command Prompt (Admin).
2. Now, enter the following command

sfc/scannow

When it is done, a message will confirm that Windows found some corrupt or missing files and it has successfully repaired those. Check the Outlook and see if your emails are sending. If the problem persists, don’t worry there is another way to solve this. Users have found another command helpful is using the NetShell utility from the command prompt, which is similar to the above solution.

1. Open the Command prompt by Right-clicking the Windows button in the bottom left of the screen and select Command Prompt (Admin).
2. Enter the following command

netshwinsosk reset

This helpful command will reset the network adapter to its default settings. Hope this will solve your problem. If not, you may want to try the Method 2 listed below.

Method 2:

For this method, you need to consider the following things:

• Are you using POP3, IMAP, or Exchange server for your email account?
• How many email accounts have you configured in your Outlook?
• Is there an undelivered email stuck in your Outbox?
• If you are trying to send an attachment, what is the size of the attachment?

Try the following:

1. Move or delete any undelivered email that is stuck in the Outbox folder, and then try sending an email and verify the result
2. Start Outlook in Safe Mode by following the instructions below

Hold down Windows key + R. Copy this command Outlook /safe Note, there is a space between Outlook and / Paste it in the open box and press Enter If Outlook in Safe Mode works, disable the add-ins by following the steps below and determine if the problem is caused by add-ins.

• Click File menu, click Options, Add-ins, Go button beside Manage Com-in Add.
• If there are add-ins listed, clear the checkbox.
• Close Microsoft Office and restart it.
• Disable the add-ins one at a time. Now, restart Outlook and repeat the procedure once more. If the problem appears again, it will help you find which add-in is causing the problem.

3. Start the computer using the clean boot. Now, try to send an email and see the result.
4. If the problem still lingers, create a new profile and configure the email account.

If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.

Kernel Mode Heap Corruption is the error message that the Windows operating system throws when it encounters a blue screen of death or BSOD error during PC startup or launching specific programs such as video games. It is mainly caused due to software conflicts, driver issues (especially graphics card driver), and computer hardware malfunctioning. The good news is that this error is easily fixable. Follow the next steps in order to fix the error:

1. Rollback graphic card driver

   Press ⊞ WINDOWS + X to open Windows secret menu and click on device manager Expand Display adapters section Right-click on your GPU and choose properties In properties window go to the driver tab and click on Roll back driver Select the reason for operation and click on YES Reboot your PC

2. Update corrupted and outdated drivers

   How is this error mostly driver issue, updating and fixing bad drivers can fix it very easily. As in the previous step, you will need to open the device manager and go through all drivers and manually check for updates for each one, update as necessary or reinstall ones you might think have gone rogue. If you are not experienced enough with this kind of task install some automatic solution for this task like DriverFix

3. Check for software issues

   If this error started happening after the installation of new software it is very likely that the application is causing problems. Try uninstalling or disabling the application to see if it will fix the issue. You can also boot Windows in safe mode to see if the error will happen there, if Windows is working fine in safe mode, it is likely that issue is on the software side.

4. Run SFC scan

   Press ⊞ WINDOWS + X and choose Command prompt (admin) In command prompt type in sfc /scannow and press ENTER Wait for the process to be finished and Reboot the system

Getting a few errors here and there when updating your Windows 10 computer is not uncommon. Some of these errors won’t allow the Windows Update service to initiate while the other ones will halt the process while it’s running. So in this post, we’ll show you what you can do to fix the Windows Update error 0x80070020. The Windows Update error 0x80070020 is most likely caused by some programs installed in the system which interferes with the Windows Update process. It might be an antivirus program, an incompatible program, a potentially unwanted program, or worse, malware. In addition, corrupted or missing files might also be the culprit. Whichever the cause may be, here are some suggestions you need to check out to resolve the problem.

Option 1 – Try to reset the Windows Update components manually

• To manually reset the Windows Update components, first, you need to stop the Background Intelligent Transfer Service, Windows Update, and the Cryptographic Services. To do so, run the following command in Command Prompt and make sure to press Enter after you enter each one of them:
  • net stop bits
  • net stop wuauserv
  • net stop cryptsvc
• Next, delete the “qmgr*.dat” file in order to reset the Windows Update components. To do delete this file, run the following command in Command Prompt:
  • Del “%ALLUSERSPROFILE%Application DataMicrosoftNetworkDownloaderqmgr*.dat
• Now you have to rename both the SoftwareDistribution and Catroot2 folders by entering the following command in Command Prompt:
  • Ren %systemroot%SoftwareDistributionSoftwareDistribution.bak
  • Ren %systemroot%system32catroot2catroot2.bak
• Reset BITS and Windows Update service by entering the following commands in Command Prompt:

• • sc.exe sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
  • sc.exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
• Now enter the following command:

• cd /d %windir%system32

• RE-register BITS and other Windows Update related files by typing each one of the following commands:

• • regsvr32.exe atl.dll
  • regsvr32.exe urlmon.dll
  • regsvr32.exe mshtml.dll
  • regsvr32.exe shdocvw.dll
  • regsvr32.exe browseui.dll
  • regsvr32.exe jscript.dll
  • regsvr32.exe vbscript.dll
  • regsvr32.exe scrrun.dll
  • regsvr32.exe msxml.dll
  • regsvr32.exe msxml3.dll
  • regsvr32.exe msxml6.dll
  • regsvr32.exe actxprxy.dll
  • regsvr32.exe softpub.dll
  • regsvr32.exe wintrust.dll
  • regsvr32.exe dssenh.dll
  • regsvr32.exe rsaenh.dll
  • regsvr32.exe gpkcsp.dll
  • regsvr32.exe sccbase.dll
  • regsvr32.exe slbcsp.dll
  • regsvr32.exe cryptdlg.dll
  • regsvr32.exe oleaut32.dll
  • regsvr32.exe ole32.dll
  • regsvr32.exe shell32.dll
  • regsvr32.exe initpki.dll
  • regsvr32.exe wuapi.dll
  • regsvr32.exe wuaueng.dll
  • regsvr32.exe wuaueng1.dll
  • regsvr32.exe wucltui.dll
  • regsvr32.exe wups.dll
  • regsvr32.exe wups2.dll
  • regsvr32.exe wuweb.dll
  • regsvr32.exe qmgr.dll
  • regsvr32.exe qmgrprxy.dll
  • regsvr32.exe wucltux.dll
  • regsvr32.exe muweb.dll
  • regsvr32.exe wuwebv.dll
• Now type each one of those commands below.
  • net start bits
  • net start wuauserv
  • net start cryptsvc

Option 2 – Install the updates in a Clean Boot State

You might want to try putting your computer in a Clean Boot state and then install Windows Updates again without any trouble. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.

• Log onto your PC as an administrator.
• Type in msconfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After that, try to install the Windows Updates or upgrade again.

Option 3 – Clear the contents of both the SoftwareDistribution and Catroot2 folders

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net stop bits

• After entering these commands, it will stop the Windows Update Service and the Background Intelligent Transfer Service.
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
• Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.

net start wuauserv net start bits

 Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.

Option 4 – Try to run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update error 0x80070020. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 5 – Try restarting the Windows Update Services

• Open the Services Manager.

From there, make sure that you set the following services and Startup types:

• Background Intelligent Transfer Service: Manual
• Cryptographic Service: Automatic
• Windows Update Service: Manual (Triggered)

Error Code 16 - What is it?

Code 16 is a type of Device Manager error code. Windows XP users are most likely to encounter it. This error pops on XP systems that are running legacy or not plug-and-play hardware.

Error code 16 is displayed in the following format:

‘Windows cannot identify all the resources this device uses. (Code 16)’

Solution

Error Causes

Error code 16 occurs when you use a peripheral device such as an external drive or a printer and that device is not properly or completely configured. Though the device may have been recognized before Windows fails to verify its configuration. Simply put, error code 16 appears when devices are partially configured.

In addition to this, another cause of error 16 is outdated or corrupt device drivers. Devices often fail to run successfully because of driver problems.

Device drivers are programs that provide instructions to control different devices attached to the computer system such as audio devices and printers to name a few.

Though error code 16 is not fatal like other PC error codes such as BSoD; however, it may hamper your ability to use certain devices installed on your system and lower your work productivity.

To avoid inconvenience, it is advisable to resolve the error immediately to avoid inconvenience.

Further Information and Manual Repair

PC error codes are often considered technical and difficult to resolve which is why many prefer to hire a professional for the repair job rather than doing it themselves.

Small repair jobs like fixing error code 16 by a professional computer programmer may cost you hundreds of dollars.

So, why incur so much cost when you can repair it easily by yourself even if you are not a technical whiz.

Error code 16 is easy to repair.

Here are some effective DIY methods that you can use for resolving error code 16 on your PC. These methods require no technical background, knowledge or expertise for that matter. Just simply follow the instructions and resolve the error code 16 issue.

Let’s get started…

Method 1 - Setup from the Disk that Came with the Hardware Device

Run setup from the disk that came with the hardware device, or you can simply copy the setup software file to your hard drive/flash drive. Refer to the vendor’s direction to set up.

If for any reason you’re unable to find the directions, simply uninstall the device. Then go to the start menu, Control Panel, and select ‘Add New Hardware’.

Now pick the appropriate hardware and follow the steps that the Wizard suggests. This is most likely to resolve the error code.

Nonetheless, if the error code still persists, then try method 2.

Method 2 - Allocate More PC Resources

Another alternative method to resolve error code 16 is to allocate more PC resources to the device. To specify additional resources:

• Go to the start menu
• Type Device Manager
• Then go to the Device properties and click the resources
• Here specify the device in the Device Manager
• If you see a resource with a question mark, assign that resource to the device
• However, if for any reason the resource is unable to change, then simply click ‘Change Setting’.
• If Change Settings is not available, then click the box to the ‘Use Automatic Settings’ box. This will make the option available.

Method 3 - Install DriverFIX

As previously stated above, device manager error codes like error code 16 may also occur due to driver problems. If this is the underlying reason for error code 16 on your system, then the best way to resolve it is to install DriverFIX.

DriverFIX is user-friendly, advanced, and feature-filled software deployed with an intelligent programming system, which detects all problematic device drivers automatically in seconds.

It matches these drivers with their latest versions and updates them smoothly without any hassle, resolving error code 16 right away.

And furthermore, once you install this software on your PC, you don’t have to worry about driver problems anymore typically because it updates drivers on a regular basis with compatible and new versions, ensuring that your computer functions properly. It is easy to install and is compatible with all Windows versions.

Click here to download DriverFIX to repair error code 16

Resource hogging is a term when one single application or few of them are taking all system resources for themself causing extreme slow down in the computer and nonresponsiveness. It can be a very frustrating and time-consuming experience and it can cost you money if you can not finish work on time due to this effect. I believe that everyone has experienced at least one slowdown in their IT carrier because of resource-hogging applications and most users do not know how to deal with this. We are here to help you with this issue. Just to be aware that this method shown here is not a method to miraculously speed up your PC or anything similar, this is to be able to detect and recover from extreme slowdowns. Hardware components are still very important and if you can upgrade your computer if it is outdated, please do it because new applications will require a more modern system, and not any kind of tips and tricks will save you from outdated hardware.

Identifying resource hogging app

Now when we got that out of the way let's talk about slowdowns, it is no secret that sometimes an application has bugs and memory leaks that can cause this kind of behavior, and sometimes the application simply takes up too much memory for any other application to work normally. The most simple and straightforward way is to bring up a Windows task manager and inspect running applications and services. You can bring task manager by the key combination of CTRL + SHIFT + ESC If the system is in deep memory deficit you will have to wait for the task manager to open and show itself on-screen. Once opened, click on more details if that view is not opened by default. Once the view expands you will see all running applications with how much RAM memory have they taken and how much CPU they are using.

What to do with app?

Now you are presented with a choice on what to do with the problematic application. If you press the end task button on the bottom right, Windows will kill the application and its processes but any unsaved work inside the application will be lost and unrecoverable in most cases. Or you can try to remove smaller applications running to free up more memory and CPU in order for the computer to catch up. Any choice you make is up to you, but be very careful not to kill Windows essential service by mistake, that will cause immediate system instability with high chances of a system crash.

If you suddenly get a message telling you that “Your Windows license will expire soon, You need to activate Windows in Settings” on your Windows 10 computer but you know that your Windows 10 is already activated. Worry not for this post will help you get rid of that error message right away. Before you get started, make sure that you have the Windows product key with you. If you don’t, you can get it by running the following command in an elevated Command Prompt:

wmic path SoftwareLicensingService get OA3xOriginalProductKey

Take note of the product key and then proceed to the options given below.

Option 1 – Try activating Windows 10 again or use another product key

• If you’re sure that you have the correct product key, click the Go to the Settings button.
• After that, click the Activate button once again.
• If you have another license key, you can also use that as well, just simply click on the Change product key.
• Then enter the new product key and click on Activate. That should fix the problem, if it doesn’t, refer to the next option below.

Option 2 – Try to reset the licensing status

• Click the Start button and then type “cmd” in the Search box and then tap Ctrl + Shift + Enter to open an elevated Command Prompt.
• Next, type the “slmgr –rearm” and hit Enter to reset the licensing status.
• Restart your computer and check if the error is now gone or not.

Option 3 – Try uninstalling the product key and re-enter it once more.

• The first thing you have to do to uninstall the product key is to know the Activation ID of your Windows installation. To do so, open an elevated Command Prompt and type this command, and hit Enter – vbs /dlv
• After you enter the command, you should see the licensing status and Activation ID. And to get all the Activation IDs of all the installed Windows versions, key in this command and hit Enter – vbs /dlv all

Note: The “/dlv” parameter will give you the license information for the installed operating system.

• After you enter the second command, you should see a Windows Script Host window with all the Windows licensing and activation status. Take note of the Activation ID.
• Next, in the same elevated Command Prompt, type this command – slmgr /upk <Activation ID>

Note: In the third given command, “/upk” stands for “uninstall product key”. This parameter uninstalls the product key of the current Windows edition.

• Restart your PC. After that, your computer will be in an unlicensed state so you need to re-enter the product key again.

Option 4 – Try rebuilding the Tokens.dat file.

The issue might be caused by a corrupted Tokens.dat file. The Tokens.dat file is a digitally signed file that stores most of the Windows Activation files so if it is corrupted then no wonder you’re having activation issues. To rebuild the Tokens.dat file, refer to these steps:

• From the WinX Menu, open an elevated Command Prompt.
• After opening Command Prompt, you need to type each one of the following commands and after you type each command, hit Enter.
  • net stop sppsvc
  • cd %windir%ServiceProfilesLocalServiceAppDataLocalMicrosoftWSLicense
  • ren tokens.dat tokens.bar
  • net start sppsvc
  • exe %windir%system32slmgr.vbs /rilc
• Now restart your computer.

Option 5 – Try running the Windows 10 Activation Troubleshooter

• Go to Settings and then select Activation.
• After that, click on the Windows Activation and then troubleshoot. This will help you address most of the commonly found activation issues in Windows devices.

Option 6 – Try activating Windows 10 via mobile phone

Activating Windows 10 can also be done using your phone. Just note that you have to call Microsoft to do so.

• In the Start Search box, type in “Slui 4” and tap Enter.
• Next, select your country and click on Next.
• Keep the window open and call the toll-free number of the country you’re from.
• Afterward, a confirmation ID should be given by the automated system which you must take a note of.
• Finally, in the box on the window, type in the confirmation ID and click on the Activate button. That should do it.

In Windows 11 if you do not own a mouse or it has suddenly malfunctioned you can still move your arrow on-screen using the numeric pad. In this guide, we will guide you on how to turn this option ON, follow this easy guide step by step.

1. Press ⊞ WINDOWS + I to open Windows settings
2. Click on Accessibility on left
3. Scroll down to reach the interaction section on the right and click on Mouse
4. Click on Switch beside Mouse keys under accessibility options
5. Set your preferences
6. Close settings

Settings will be as always automatically applied.

Coming in October for insiders and in November for all in the update, Microsoft has prepared a series of updates which they call an "additional set of experiences"

These updates are looked upon by Panos Panay, a vice executive president at Microsoft & chief product officer for Windows and devices as sort of makeup tests. They will consist of new additions with the biggest one being a tabbed version of File Explorer.

File Explorer received a UI makeover in the last update but the tabbed interface was missing which was expected by many users so it will come in following the next update.

The rest of the features that we will receive are an updated Photos application, Suggested Actions in the Windows Shell, Overflow menu for the taskbar, and improved Nearby Share.

The tabbed File Explorer interface is essentially File Explorer’s version of Sets, the tabbed window interface that Microsoft tested out several years ago. In testing, the tabbed interface proved handy for moving and copying files, and we’d expect the same once the feature formally goes live. The difference between Sets and the tabbed File Explorer interface is Sets allowed for multiple applications to be clustered together via tabs.

Photos app will include a “new photos-managing experience that brings a gorgeous gallery, simplifying browsing, finding, management and consumption of your collection of photos.” It will allow “easy backup to OneDrive” and a “delightful Memories experience.”

As for other features, nothing specifically was said except giving just some tips on what will they bring, it is obvious that File Explorer and the photos app were the main focus for MS in this upcoming update.

The feature that was originally planned for now scrapped Windows 10X is included in Windows 11. You will be able to customize your Virtual desktop with different wallpapers for each screen. In order to fully customize your virtual desktops with different wallpapers follow this easy step-by-step guide.

1. Click on the Task View button in the taskbar
2. When the Task View opens, select the desktop on which you want to set wallpaper
3. The view will switch to the selected desktop. Right-click anywhere on the desktop and select personalize
4. In personalization settings, click on the background
5. Select wallpaper which you would like to have on the desktop by clicking on browse and navigating to the desired one
6. Close the settings
7. Repeat for each virtual desktop you would like to customize