A Quick Guide to Fixing Error 577

Today most users have an SSD drive, times have changed and SSD has become your typical computer equipment. A lot of time has passed from the first SSD hard drives up to today and technology has evolved and improved but still, there are some cool tricks and tips to speed up and extend the lifespan of your SSD hard drive. That being said let us dive right into what I would like to call the essentials of having an SSD hard drive.

1. Keep your SSD firmware up to date.

   This one really is a no-brainer, keeping your firmware updated at all times will ensure longer life and SSD stability. The trick here is that each SSD manufacturer has its own ways of updating firmware so this is not something universal, you will have to go to the official website of your SSD manufacturer and get firmware updates and instructions from them directly.

2. Enable ACHI.

   Advanced controller host interface or short ACHI is a feature that will ensure that your Windows will support all of the features that come with running SSD on your computer. It controls the TRIM feature which is crucial in helping Windows itself in its garbage collection on your hard drive. In order to enable ACHI, you will have to do it from your BIOS and it would be very good if the feature is enabled before Windows itself is installed so it can take full advantage of it.

3. Enable TRIM.

   TRIM feature is vital in extending your SSD lifespan and it should be enabled by default in Windows but you can never be too cautious and double-check and enable if needed. To make sure it is enabled, open your command prompt and type in: fsutil behavior set disabledeletenotify 0

4. Make sure your system restore is enabled.

   In the first SSD days, system restore was really a feature that you wanted to be disabled in order to prevent and extend the life span of your SSD drive, but we came a long way from there and today there is no reason to keep this feature turned off since it can be helping many ways with both your system and SSD.

5. Disable Indexing in Windows.

   A large portion of the speed of your SSD drive is used for indexing files in Windows. Of course, the indexing feature is great if you store everything on your SSD drive but if by any chance you have another drive for your backup, pictures, music, etc. it would be highly beneficial for you to turn it off on your SSD. To turn indexing off click on your start menu, click on the computer. Right-click on your SSD and then click on properties. De-select box that says: Allow files to have contents indexed in addition to file properties and click OK. Once you do this the operating system will apply this to all the files and folders on the drive. If you see a dialog telling you that it couldn’t remove a file from the index, click Ignore All.

6. Keep Windows defrag ON.

   This also was the option in early SSD days which was better to be OFF, but as said before since technology has been making progress and Windows has been improved and made aware of SSD drives, defrag has evolved as well, and now it is more of optimization tool then defragmenter which was once.

7. Disable Prefetch and Superfetch.

   Windows is placing information in both physical and virtual memory for applications that you are not currently using but they are used often in order to speed their response time. If you are running low on space or having struggles with virtual memory it would be best to turn them both off. Go to registry manager and find: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\PrefetchParameters, there you have 2 values: EnablePrefetcher and EnableSuperfetch, set both values to 0.

8. Disable Search and Superfetch services.

   Disabling Superfetch in the registry is not all work, Press WINDOWS + R to bring run dialog, type in it services.msc, Find both Search and Superfetch and disable them.

9. Configure Write Caching.

   Write caching can be enabled and disabled in the device manager by expanding disk drives, right-clicking on SSD, then click properties, select the policies tab. In the tab, there is the option to Enable write caching on the device. Now trick in this is that you will need to try and benchmark your SSD with both options turned ON and OFF since different manufacturers have different performances with this option being ON or OFF.

10. Disable CleanPageFileAtShutdown and LargeSystemCache.

    Page file and a large cache of page files are not something that we longer need, since SSD writes with great speed in its flash memory both of these options can be disabled and you will both speed up shut down the process of your system and save some SSD life since page files will not be written. Find both options in the registry under the key: Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management set both to 0

11. Set high performance in Power options.

    This option in power management will prevent your SSD from constantly shutting down and bringing it up increasing speed without sacrificing its life span.

These are tips and tricks for having great and longer life as well as speed for your SSD drive. We hope that you have found them useful and that you will come again to check new articles published daily for easier IT life.

What Is Sndvol32.exe Error?

Sndvol32.exe is actually an important part of the Windows operating system. Responsible for managing the sound-card volume and running programs properly, the problem occurs when error messages appear. The user will be unable to listen to music on the system. Usually, Windows XP users encounter the Sndvol32.exe error.

Solution

Error Causes

Sndvol32.exe error can be caused by any one or several of the reasons listed below.

• Accidental deletion of the DLL file from the system
• Damage to the DLL file due to spyware or virus infection
• Improper removal of software
• Unintentional overwriting on the DLL file by a mismatched version
• Obsolete hardware drivers
• Several obsolete/invalid registry entries
• Corrupt registry entries

Regardless of what triggers the Sndvol32.exe error, it is of utmost importance to take immediate measures to fix the problem and to keep it from occurring again.

Further Information and Manual Repair

If you are looking for ways to fix this error manually, the Windows functionality of System Restore will come into play in this particular scenario. In case the error is caused by a damaged or corrupt file, performing System Restore is an ideal choice as it will allow you to not only get a fresh copy of the operating system, it will be possible for you to remove the error at the same time as well. The procedure for performing System Restore is outlined below as follows.

• Click on the Start menu and type ‘System Restore’ in the search box.
• When the icon for ‘System Restore’ appears, click on it.
• Now type ‘Restore’ in the search box that appears on the start menu.
• The window for the System Restore center will now appear.
• Now you have two options. You can either opt for “Recommend Restore” which is the case where the system itself will choose a restore point for you or you can select “Choose a different restore point”. Users are advised to choose the latter option as it is more customizable.
• Users can now select from a list of restore points that have been created before. If you observe closely, you will realize that one of the restore points is prior to the occurrence of the Sndvol32.exe error.
• Click on the restore point. Once you have confirmed your selection, your system will restart and it will roll back to its previously selected restore point.

One recommendation is to perform the system restore in Windows Safe Mode. This is just to ensure that the System Restore is performed smoothly and any potential problems are kept at bay.

Recently Meta has gone viral that it is working on an AI video-making algorithm named Make a Video. AI will like in picture making AI take text input and produce a video from it.

Now, a new player enters the AI video battlefield, its name is GOOGLE!

The Google research project Imagen Video is also text to video generator similar to Meta's Make a Video with one little difference. unlike Meta's offering which includes only sign-up, Google is withholding access for now under the veil of safeguarding issues.

Google has been in the Ai space before with their Imagen, a DALL-E style generator capable of photorealistic picture generation based on text prompts. The new Google tool works in a similar way but with better functions. Ai can generate a diverse range of high-fidelity videos across different aesthetic styles and with a deep understanding of 3D models thus creating high-definition, 24-frames-per-second videos.

"With the help of progressive distillation, Imagen Video can generate high-quality videos using just eight diffusion steps per sub-model. This speeds up video generation time substantially, by a factor of ~18x,”

Jonathan Ho, author of the research paper

Despite filtering for “undesirable content”, the team admits “there is a risk that Imagen has encoded harmful stereotypes and representations”. So, until the AI - and its users - can be trusted, Google refuses to release Imagen Video without additional safeguards in place.

If you were trying to copy, move modify or delete a folder or a file in your computer but you’re not able to do so and encountered an error instead that says, “Could not find this item, This is no longer located in <path>, Verify the item’s location and try again”, then you’ve come to the right place as this post will guide you on how you can fix this error. You can encounter this error when you delete, rename, open or copy a certain file which is often created by third-party software and lacks important information like file format, and so on. Although you can see these files in File Explorer, you might not be able to perform some operations in them. To fix this problem, you need to check out the given suggestions below.

Option 1 – Try to rename the file via Command Prompt

If you were trying to rename the file but unable to do so, you can achieve that by executing a command in Command Prompt. Make sure to follow the steps carefully.

• Type in “Command Prompt” In the Start menu to search for it or you could also click the search button right next to the Start menu and then right-click on the related result and select the option “Run as administrator” to open Command Prompt with admin privileges.
• Next, type in “cd” followed by the path where the file is located with this format – “C:/Folder1/Folder2/Folder3”. However, you have to omit the problematic file this time. To put it simply, the last folder in the command must be the folder where the file is located.
• After inputting the command, press Enter on your keyboard and then use the set of commands given below. Note that each command is a new line so you need to tap Enter after copying each line.
  • DIR /A /X /P
  • RENAME (the current name of the problematic file) (a non-problematic name)
  • EXIT

Note: Make sure that you only input the current name and the new name separated by a space. You must not write the brackets in the command. If everything goes well, you will now be able to operate the file like you used to before.

Option 2 – Try to delete the file using Command Prompt

On the other hand, if you were trying to delete the file instead of renaming it, you can execute another command in Command Prompt.

• Open Command Prompt with admin privileges like what you did earlier.
• Once you’ve opened Command Prompt, copy and paste the command given below and tap Entre after you do so. You also have to make sure that you key in the correct path where the file is located as well as its name.

rd /s \?X:badfolderpath

Note: In the command above, “X” is the placeholder letter so you must input the letter that corresponds to the drive’s letter where the file is located.

• After that, you will see the “Operation completed successfully” message on your screen. If you don’t, check if you’ve really inputted the correct location of the file or its name.

Option 3 – Delete the file without any extension

If the file you were trying to delete does not have an extension, this means that Windows does not know what to do with this file which is why it’s throwing an error message. The best thing to do in such cases is to delete the file especially if it takes up a lot of memory. To delete these kinds of files, here’s what you have to do:

• Follow the first two steps from the previous option above so you can navigate to the location of the file accurately just be careful in inputting the folders.
• Don’t forget to tap Enter right after each command and then use the next command below so you can delete the affected file which has no extension:

del *.*

• After you’re done, open the File Explorer and then check if the file is now deleted or not.

Socket Error 10060 - What is it?

Socket Error 10060 is basically a connection time-out error. This error occurs when the remote FTP server does not respond to CuteFTP. This time-out error occurs after an FTP session is established but even the server doesn’t respond. The error message is displayed in the following format:

‘Connection timed out. A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host failed to respond.’

Solution

Error Causes

Socket Error 10060 may occur due to multiple reasons including:

• Blocked port
• Data connection incorrect settings
• When the web proxy connection setting does not allow enough time to receive a response from the destination website and therefore the connection is timed-out.
• Registry issues
• Viral infection

Further Information and Manual Repair

Here are some of the best and quick DIY methods to resolve Socket Error 10060 on your PC.

Method 1: Troubleshoot the Web Proxy Connection

This method is workable and effective if Socket Error 10060 occurs only when the web proxy service is used. To execute it, here’s what you need to do: install the Winsock Proxy Client on your PC. Disable the web proxy settings under the LAN settings on the Connections tab of the internet options. Once you disable the settings, then try to go to the website that you giving you the error. If the site is accessible, the error is resolved.

Method 2: Increase Web Proxy Time out Settings

If disabling the web proxy settings doesn’t work, then try increasing time-out settings. To do so, you will also have to modify the registry. Remember serious problems may occur if you modify the registry incorrectly.

• Here’s what you need to do, click start, run and then type Regedit in the dialogue box.
• Navigate to the following registry subkey: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesW3ProxyParameters.
• On the right side of the Registry Editor, right-click Request TimeoutSecs and then click Modify.
• Click decimal, they type the number of seconds that you want the proxy service to wait until the session times out.
• To confirm changes, click OK.
• Now restart WWW publishing service by going to start, run and type cmd. Click OK to continue.
• Type net stop iisadmin/y and then press enter. After that type net start iisadmin /y and then press enter. Test the new settings by going to the website that displayed the Socket Error 10060 message.

Method 3: Switch from Passive Mode to Active Port Mode

This method is effective if the error occurs due to incorrect data connection settings. CuteFTP uses passive mode by default so to ensure the error is resolved, you may have to switch from passive mode to active port mode. To make this switch, open the site manager and then click once on the name of the problem website. Now on the Type tab change the data connection type to use the port.

Method 4: Configure Firewall Settings

Sometimes the error may also occur due to Firewall.  To resolve, configure Firewall settings to allow FTP protocol.

Method 5: Download Restoro

Whether the error occurs due to viral infection or registry issues, it is advisable to download Restoro. This is an advanced and multi-functional PC fixer embedded with multiple utilities like antivirus and a registry cleaner. The registry cleaning utility removes junk files, cookies, and invalid entries damaging the registry. It cleans, repairs, and restores the registry while the antivirus removes all types of viruses like spyware and Trojans in seconds thereby resolving socket error code 10060. It is safe, user-friendly, and compatible with all Windows versions. Click here to download Restoro today.

If you suddenly encounter PFN_LIST_CORRUPT Blue Screen of Death error while using your computer then it means that the Page Frame Number or PFN list is corrupted. Page Frame Number is an indexing number used by the hard drive to find out the location of every single file on the physical disk. This kind of Blue Screen error is usually caused by a driver that’s passing a bad memory descriptor list and it can either be temporary or permanent. And so to fix this particular BSOD error, read on as this post contains a couple of suggestions that could help. Keep in mind that when you get a Blue Screen error like PFN_LIST_CORRUPT, the power connection to your PC must not be interrupted and so if you are using a laptop, it’s best if you connect it to a power source. On the other hand, if creating a dump from 0% to 100% takes up more than 5-10 minutes, then you have to force shut down your computer by pressing and holding the Power Key for 10 seconds or at least until the CPU lights turn off. After you do that, proceed to the troubleshooting tips prepared below.

Option 1 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like PFN_LIST_CORRUPT. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 2 – Run a System File Checker scan

You can also try to run a System File Checker or SFC scan in order to scan your computer for corrupted files that might be the cause behind the PFN_LIST_CORRUPT error. Once it finds any corrupted system files, it will automatically fix them. To run System File Checker, here’s what you have to do:

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Restart your computer after the scan is completed.

Option 3 – Check for any hard disk errors

• On your desktop, right-click on the “This PC” or computer icon and then select Manage to open the Disk Management. Here you get to check your drive’s health.
• Next, click on Disk Management on the left side panel.
• From there, check the state of your drives. If it shows that all your partitions are healthy then it means all is good and that the problem may have something to do with some physical issues with your hard drive.

You might also want to run the CHKDSK utility to help you fix any issues with your hard disk. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.

• Open Command Prompt with admin privileges.
• After opening Command Prompt, execute the following command and hit Enter:

chkdsk /f /r

• Wait for the process to be completed and then restart your computer.

Option 4 – Update the Device drivers

Updating the Device drivers can also help you fix the PFN_LIST_CORRUPT Blue Screen error. To do so, follow the steps below.

• Tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver and select “Update Driver Software”.
• Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
• Restart your PC and then check if the Blue Screen error is now fixed or not.

Option 5 – Disable OneDrive

The PFN_LIST_CORRUPT error might also be caused by OneDrive. Thus, you have to try disabling this program to resolve the problem.

• Tap the Ctrl + Shift + Esc keys to open the Task Manager.
• Once the Task Manager is open, click on More Details located at the bottom left portion of the window.
• Then go to the Startup tab and select Microsoft OneDrive and then click Disable.

One of the preferred ways to upgrade Windows 10 is by creating a bootable USB drive. However, you might change your mind when you encounter an error during the Windows 10 Setup that says, “We can’t find a USB flash drive”. Worry not for this error can be fixed using some suggestions that will be provided in this post. The funning thing about this error in Windows setup is that the computer says it’s not there when it’s clearly there. To fix this problem, you need to check if the USB device is accessible on your computer or you can also try a different USB device. In addition, you could check if there are any issues with both the USB 3.0 and USB 2.0 ports as it could be the reason why you’re getting the error or fix the bad sectors in the USB drive as well as see if the USB drive is set as the primary drive.

Option 1 – Try to check if the USB is accessible on your PC

The first thing you can do to resolve the problem is to check if you can access your USB device from your computer. All you have to do is open File Explorer and check if the USB device is listed there or not.

Option 2 – Try to connect a different USB device

The next thing you can do to fix the error is to try connecting a different USB device, specifically the one that has more significant storage space. You also have to make sure that it’s working on a different PC.

Option 3 – Fix any issues with the USB 3.0 and 2.0 ports

Although the USB 3.0 ports are compatible with the USB 2.0 ports, it does not necessarily mean that there wouldn’t be any problem when you use them which is why it’s best to fix any issues in them or better yet, use a compatible drive.

Option 4 – Try to fix the bad sectors in the USB drive via CHKDSK

When it comes to some issues concerning the hard drive or removable devices, there is a utility in Windows that might help which is called “chkdsk”. To use it, follow the steps below.

• Tap the Win + S keys to open the Search box.
• Then type “command prompt” in the field and from the search results that appear, right-click on Command Prompt and select “Run as administrator”.
• After opening an elevated command prompt, copy and paste the following command and hit Enter:

CHKDSK [volume [[path] filename]] [/F] [/V] [/R] [/X] [/C] [: size]]

Note: In the command given above, “[/F]” will try to fix the system errors while “[/R]” will be the one to fix the bad sectors.

• Now if you are prompted to run CHKDSK after your reboot your PC, just tap Y and reboot your PC.
• If CHKDSK is not able to find any errors, tap the Win + E keys and navigate the access window. From there, right-click on the concerned drive and click on Properties.
• After opening Properties, click on the tab Tools and then click on the “Check” button under the Error-checking section.
• Wait until the process is completed and then restart your computer.

Option 5 – Try checking if the USB is set as the primary drive

You might also want to check if the USB drive is set as the primary drive because if it is, then it won’t appear on the list. It could also be that the USB drive has a primary disk in it. To undo it, you need to use the DISKPART utility.

• In the Start Search, type “command prompt” and right-click on Command Prompt from the search results, and then select the “Run as administrator” option.
• Next, execute the “diskpart” command to initiate the DISKPART utility.
• After that, type the “list disk” command and tap Enter to display the list of disks on the computer. You have to take note of the drive number or letter of the concerned USB drive.
• Once done, type the “select disk <X>” command where X is the drive letter or number and tap Enter.
• Then execute the “list partition” command to see the list of all the partitions in your computer. It should be listed as 0, 1, or 2. 0 is the primary partition.
• Now type the “select partition 0” command and tap Enter and then type “delete partition” to delete the selected partition.
• You can do the same to the other partitions as well and when you’re done, execute the format command to turn the USB drive into a standard one.

I must admit that I am a big Western Digital fan, I have been using their hard drives really long time and I must admit that I am very happy with their products. Sometimes they could be a little more expensive than other drives on market but security and performance are on their side. If you ever wanted to purchase Western Digital or WD hard drives or you are considering getting one, no doubt that you have come across their color cryptic line of products. 1TB Hard drive can come in 6 different colors in your search products query and if you are not familiar with the WD color coding of hard drives you might be a little lost as to which one is right for you and what are the differences. This article is made to explain exactly that, what are WD colors representing so you can choose the right one for your needs. Western Digital has decided to use color codes in order to mark their series of disks which means that each color represents different hard drive series and it is made and aimed for different use, we are going to explore in detail each series below:

WD BLUE

Blue series is all around typical hard drive made and meant for daily use in desktop computers for all kinds of tasks. You can use it in casual gaming or for storage, its purpose is tailored for all-around casual daily users.

WD RED

WD Red HDD is designed for NAS and RAID systems. Its purpose is to be turned 24/7 who ever need access to it. Get this series if you need to have constant access to files or if you need a reliable RAID hard drive.

WD GREEN

Green series of the hard drive is manufactured for low power consumption and for storage, they are meant to be used for storage and not accessed regularly.

WD PURPLE

Purple line of hard drive products is designed solely for video surveillance systems. Instead of having a preference on reading data like WD RED, the PURPLE series is given preference on writing, constant writing to be more precise.

WD BLACK

The black series is made for an external storage medium with high performance. Due to the high performance, WD Black hard drives are much popular among photo editors and high-end gamers.

WD GOLD

WD Gold HDD provides a long-term cold storage medium. Therefore, this series of Western Digital hard drives are suitable for data centers. These hard drives can handle many sophisticated systems simultaneously and work well with different servers That's it, I hope that you have now a more clear understanding of the WD color-coding of its hard drive series. As always thank you for reading and I hope you will have a great day. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.

Setting up the Windows operating system in a computer can be quite a complicated task since there are a couple of things that take place in the background to ensure a full and protected setup of the operating system which includes a number of programs, scripts, and so on. They work together in the background to guarantee the integrity of the Windows operating system. However, there are times when this piece of code could also go wrong. As a result, you might encounter errors like the “There was a problem running preinstall.cmd scripts” error. “Preinstall.cmd” is a type of CMD file associated with Applications & Drivers developed by Gateway for the Windows OS. To fix the “There was a problem running preinstall.cmd scripts” error, there are several things you can try. You can try to download a new Windows installation image or create a new bootable drive as well as uninstall conflicting or incompatible programs. In addition, you can also run the Windows Update troubleshooter or reset Windows 10.

Option 1 – Try to download a new Windows installation image

Your first option to fix the “There was a problem running preinstall.cmd scripts” error is to download a new Windows installation image. You can get the official ISO files for the latest release of Windows 10. After you’ve downloaded the ISO files, you can use them to upgrade to the latest Windows 10 version.

Option 2 – Try creating a new bootable drive

• Insert your USB drive into your PC.
• Tap the Win + R keys to open the Run dialog box and type in “cmd” and tap Enter to open the Command Prompt. Alternatively, you can also search for “cmd” in the Cortana search box to open Command Prompt.
• Once you’ve opened CMD, type in this command to open the DISPART utility – diskpart
• After that, you should see a new black and white window that would say, “DISKPART>”.
• Next, type in “list disk” in the command line and tap Enter to see the list of all the Storage devices as well as your hard disk connected to your PC. Here, you have to identify your disk’s number.
• Type in this command where “X” is the disk number you have identified and then tap Enter – disk X
• Type in this command and hit Enter to clear the table records and all the visible data on the drive – clean
• Now you have to recreate a new primary partition of the drive so you’ll have to type in this command and tap Enter right after – create part pri
• A new primary partition has been created so you have to select it by typing this command and tapping Enter – select part 1
• Now you have to format it to make it visible to normal users by typing – format fs=ntfs quick

Note: If your platform supports the Unified Extensible Firmware Interface or UEFI, replace the “NTFS” with “FAT32” in the command on Step 10.

• After that, type in this command and tap Enter after – active
• Finally, type this command and hit Enter to exit the utility – exit
• After you prepare the image for the operating system, save it to the root of your USB Storage device.

Option 3 – Try to uninstall conflicting programs

If you are using a computer made by Dell and got Windows 10 preinstalled in it, then you can try to uninstall the programs listed below and see if it fixes the problem.

• Dell Encryption Management service
• Dell Digital Library service

Option 4 – Run the Windows Update Troubleshooter

You might also want to run the built-in Windows Update Troubleshooter in Windows that could help you in resolving the “There was a problem running preinstall.cmd scripts” error. All you have to do is go to Settings > Update& security > Troubleshoot > Windows Update. From there, click on the Run the troubleshooter button and follow the next one-screen instructions that appear. After that, restart your computer and check if the error is now fixed or not by trying to install the update once again.

Option 5 – Run Microsoft’s online troubleshooter

Running Microsoft’s online troubleshooter might also help you fix the error. This online troubleshooter is known to help in fixing Windows Update errors, it scans your computer for issues that might be causing the problem and then fixes them automatically.

Option 6 – Try to reset Windows 10

• Tap the Win key or click on the Start button located in the Taskbar.
• Then click on the Power button at the bottom right portion of the screen.
• Next, press and hold the Shift key on your keyboard and then click on Restart. This will restart your Pc into the Advanced Startup options.

Note: Once you have access to the Advanced Startup options, you have to go to the setting which allows you to Reset your Windows 10 PC. All you have to do is select Troubleshoot > Reset this PC to reach the following screen Afterward, select either the “Keep my files” option and then proceed to the next on-screen instructions that follow to reset your Windows 10 computer without losing your files.

The Photos app in Windows 10 is the default photo viewer. However, there are times when it might encounter some problems while you use it. One of these problems in the Photos app reported recently is where users try to export or share the images and videos from the app but weren’t successful in doing so. This can be really quite a hassle in opening images on your computer, especially since the Photos app is the default photo viewer in Windows 10 and if you don’t have any other photo viewer app installed. This kind of problem in the Photos app can be noticed when you try to use the “Remix” function for both photos and videos. In other words, this problem can occur with just pictures, videos, as well as a combination of both. So if you are trying to watch a video using this app, then you wouldn’t be able to play it. In such a case, the only thing you can hear is the audio but you wouldn’t see anything except for a hazy purple screen that has not export or share option. There are several possible causes for this problem and it could be fixed by updating the display driver/graphics driver or disabling the hardware-accelerated video encoding. You could also try updating or resetting or reinstalling the Photos app. For more details, follow each one of the suggestions provided below.

Option 1 – Try to update the Graphics driver

You can try to update your Graphics card driver using the Device Manager in your computer to resolve the blank dialog boxes problem or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it. To update your Graphics driver via Device Manager, refer to these steps:

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Option 2 – Try disabling the hardware-accelerated video encoding

The next thing you can do to fix the problem is to disable the hardware-accelerated video encoding in your computer. To do that, follow these steps:

• Open the Photos app and click on the visible three dots located in the upper right corner of the app and then select Settings.
• From there, you should see the version number of the app in the “About this app” section. So if your app is version 2018.18071.****0.0 or greater, you should see the Video section which has a toggle button.
• Turn that toggle button off to disable hardware-accelerated video encoding in the Photos app. This should fix the problem, if not, simply follow the next given options below.

Option 3 – Try to update the Microsoft Photos app

• Open the Microsoft Store and click on the three horizontal dots for the menu located on the top right portion of the window to see the options.
• Next, select Downloads and updates and then click the Get updates button in the top right. This will install any pending updates for all the apps including the Microsoft Photos app using the Microsoft Store.

Option 4 – Try resetting the Photos app

• To get started in resetting the Photos app, open the Windows 10 Settings.
• Then go to Apps > Apps & features.
• After that, scroll down until you see the Photos app option – click on it and open its Advanced options.
• From there, you will see the Reset button, click on it and click and then click on it once more to confirm.

Note: The process may take a couple of minutes to complete. Once it’s done, open the pictures again using the Photos app.

Option 5 – Try reinstalling the Photos app

If none of the options given above worked, then you might want to consider reinstalling the Photos app. Unlike what most users think, it isn’t really that hard reinstalling preinstalled apps as you have the Windows PowerShell for that. To use this program in reinstalling the Photos app, follow these steps:

• Open the Windows PowerShell program with admin privileges and key in the following command:

Set-ExecutionPolicy Unrestricted

• After that, execute this second command to re-register and reinstall the Microsoft Photos app.

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

Note: In the command given, do not forget to replace the “PackageFullName” with the actual package name for the Photos app. After executing the command, it will uninstall the Photos app from your computer so you need to install it again from the Windows Store by simply looking for it. Once you found it, just click on install to start the installation process.