How to use Control Panel in Windows 11

In the past, CDs, DVDs, and floppy drivers used to be the primary sources of external storage for many users – that is until the USB storage devices took over. These days, a lot of devices no longer have a built-in CD or DVD writer or reader as it contributes to the thickness of the device. On the other hand, there are still various devices that still come with a built-in CD or DVD writer or reader. However, recently, users who still use CD or DVD on their devices reported a problem where the CD or DVD icon is not visible in the File Explorer as well as in “This PC” or the My Computer page. The cause of this issue is still unknown at the time of writing, but there are still some potential fixes you can try to fix it. You can try to update or roll back the device drivers or apply some tweaks in the Registry Editor. For more details, refer to the given options below.

Option 1 – Try to update or rollback device drivers

The first thing you can try to fix the missing CD or DVD icon is to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties. Note that the concerned drivers will be listed under the DVD/CD-ROM drives section as well as the IDE/ATAPI Controllers section.
• From there, look for the following drivers:
  • ATA Channel 0.
  • ATA Channel 1.
  • Standard Dual Channel PCI IDE Controller.
• Now, right-click on each one of the listed drivers and update them all. You could also try to roll them back to their previous versions.

Note: You can also directly download the relevant drivers of your computer from the manufacturers’ website. So if you have an SSD, the issue might be due to an old storage driver.

Option 2 – Try to use the Registry Editor

• Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and then tap Enter to open the Registry Editor.
• Next, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4D36E965-E325-11CE-BFC1-08002BE10318}
• After that, look for the DWORD values named “UpperFilters” and “LowerFilters”.
• Right-click on each one of these DWORD values and select Delete.
• Now restart your computer and see if it fixes the problem.

Option 3 – Try creating a new Registry entry

There is another option you can try in the Windows Registry to fix the missing icon of the CD/DVD. You can try adding a new entry. How? Refer to these steps:

• Tap the Win ­+ R keys to open the Run dialog box and type “Regedit” in the field and hit Enter to open the Registry Editor.
• After that, navigate to this registry path: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesatapi
• From there, right-click on “ATAPI” and select New > Key.
• After that, name it is “Controller0” and right-click on the sub-key and then select New > DWORD (32-bit) Value.
• Now name it as “EnumDevice1” and double click on it and then set its value data to “1”.
• Click OK and restart your computer to apply the changes made successfully.

If your Windows PC encounters an error, it will display a Blue Screen of Death or BSOD error which usually comes up for a fraction of second and creates some logs or Dumps Files as what other user prefers to call it and then boots your PC suddenly. This process usually takes place quickly that most users find it hard to get the error code and won’t probably be able to check what really went wrong with their PCs. This is where the dump files come in. They are stored internally in your computer and can only be accessed by an administrator. They are classified into 4 main types and in Windows 10 they are either:

1. Complete Memory Dump
2. Kernel Memory Dump
3. Small Memory Dump (256 KB)
4. Active Memory Dumps

Dump Files are useful as they could help you in resolving the problem and so you need to configure your Windows 10 PC to create them but first, you need to make a system restore point. This is essential as you are about to modify some system files as well as critical Windows 10 settings. There are two ways you can create Dump files – first is by modifying the settings in the Startup and Recovery and lastly is via the WMIC command line. Refer to the instructions prepared below to be guided on how you can create Dump files after any BSOD error using these options.

Option 1 – via Startup and Recovery

• Type in “control panel” in the Cortana Search box and then click on Control Panel from the search results to open it.
• After opening Control Panel, you need to make sure that you view the contents by their Category then click on the header link which is labeled “System and Security” or you could also right-click on the This PC icon and then click on Properties.
• Next, select the Advanced system settings from the left panel. Once you do, a new and small window will pop up.
• Under the newly opened window, look for the section called Startup and Recovery and then click on the Settings button.
• And from the System Failure section, you can choose any option from the drop-down for Write debugging information such as:
  • None – this means that there is no dump file created by Windows
  • Small Memory Dump – this means that Windows will create a Minidump file on BSOD
  • Complete Memory Dump – this means that Windows will create a Complete Memory Dump file on BSOD
  • Automatic Memory Dump – this means that Windows will create an Automatic Memory Dump file on BSOD
  • Active Memory Dump – this means that Windows will create an Active Memory Dump file on BSOD

Note: The complete dump needs a page file that is allowed to be the size of the physical memory installed in your PC with a dedicated 1 MB of space for just the page header.

• Now once you have selected the most suitable option for you, just click on OK/Apply and then exit.
• Restart your PC to successfully apply the changes made.

Option 2 – via the WMIC command line

• The first thing you need to do to create Dump files via the WMIC command line is to tap the Win + X keys combination or simply right-click on the Start button and then select the Command Prompt (Admin) option. You could also type in “cmd” in the Cortana search box and then right-click on Command Prompt from the results and select Run as administrator.
• After that, type in any of the commands given below depending on your preferences so that your Windows 10 PC will be configured to create Dump Files:
  • No dump file: wmic RECOVEROS set DebugInfoType = 0
  • Small Memory Dump: wmic RECOVEROS set DebugInfoType = 3
  • Kernel Memory Dump: wmic RECOVEROS set DebugInfoType = 2
  • Complete Memory Dump: wmic RECOVEROS set DebugInfoType = 1
  • Automatic Memory Dump: wmic RECOVEROS set DebugInfoType = 7
  • Active Memory Dump: wmic RECOVEROS set DebugInfoType = 1

Note: A complete dump has to have a Page file which is allowed to be the size of the physical memory installed on your PC accompanied by a 1 MB space for just the page header.

• Now type in “exit” in the Command Prompt to exit it.
• Restart your PC to apply the changes made successfully.

As you know, Diskpart is a useful utility that helps in managing the disks in a computer. It is a very useful tool that even when the GUI-based disk management tools in Windows 10 operating system fails, the Diskpart utility still tends to work. However, it also does not mean that this utility does not experience issues as it still does, from time to time. One of the issues you may encounter when using the Diskpart utility is when you encounter an error message that says, “DiskPart has encountered an error, Access is denied”. This kind of error in the Diskpart utility could be caused by a number of factors. For one, it could be that the Write-Protection is enabled on the drive where the operating is being performed or it could also be that the Command Prompt terminal does not have administrator-level permissions to carry out the command. Thus, you can try to run the Diskpart utility again but this time with admin privileges or you could also remote the Write-Protection from the concerned drive. For more details, refer to the instructions given below.

Option 1 – Try running Command Prompt with Administrator-level permissions

• In the Start Search, type “command prompt” and from the search results that appear, look for Command Prompt.
• Once you found it, right-click on it and select the “Run as administrator” option.
• After that, try to execute the Diskpart operation once again and see if you still encounter the same error.

Option 2 – Try to remove the Write Protection from the drive

As mentioned, removing the Write-Protection on the concerned drive could also help you fix the problem and there are two ways to get rid of the write protection – you can either use the Diskpart utility or the Registry Editor. How? Refer to the following steps.

Via Diskpart utility:

• Open Command Prompt with admin privileges and then type the “diskpart” command and tap Enter to execute it.
• Next, type “list disk” and tap Enter to get the list of all the Disk connects or all the partitions that are formed on those disks.
• After that, you need to choose one command depending on the list of commands you entered. Type “select disk #” and tap Enter to select the disk or partition you want to select.
• Then type “attribute disk clear readonly” and tap Enter to Disable the Write Protection on the selected disk or partition.

Via Registry Editor:

• Tap the Win + R keys to open the Run utility and type “Regedit” in the field and then tap Enter to open the Registry Editor.
• Next, navigate to the following registry key:

ComputerHKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlStorageDevicePolicies

• After that, look for the DWORD named “WriteProtect” and double click on it, and then set its Value Data to “0”.
• Now restart your computer and see if the problem is now fixed or not.

In case you don’t know, Groove Music is due to retire its OneDrive streaming service this month. Despite that being the case, there is actually a workaround you can try to still continue enjoying music streaming. The app also allows you to play your own local files and if required, you can also modify or tailor the experience with new features – for instance, Groove Music brings an Equalizer to the settings of the app. As the name suggests, the equalizer allows you to tweak frequency responses to your liking. On top of being able to tweak individual bands, the equalizer supports few pre-set settings to enable quick changes. This post will guide you on the process of accessing and using the equalizer in the Groove Music app. To get started, refer to the instructions provided below. Step 1: You need to make sure that you are running the latest version of the Groove Music app or version 10.18011.1211.0 or higher in order to use the equalizer in Groove Music. If needed, you can check the version number from Windows Store. Step 2: Open Windows Store and then click on the ellipses icon and select the Downloads and Updates option. Step 3: Next, search for Groove Music and check its version number. Step 4: Now that you’ve verified the version number of Groove Music, you need to open the equalizer setting. It is enabled by default and to access it, click on the gear icon for Settings and select equalizer under the Playback settings. Step 5: After that, the Equalizer window will pop up. It is where you can configure the equalizer settings using the drop-down menu. Here are the following presets you can choose from:

• Flat
• Treble Boost
• Bass Boost
• Headphones
• Laptop
• Portable speakers
• Home Stereo
• TV
• Car
• Custom

Step 6: Drag the dots upwards or downwards to set your own preferences, as needed. Note: The only downside to this setting is that there is no shortcut available for quick access as you have to navigate through the Settings section manually to access it and change the preset configurations. In addition, the Groove Music app also works on the mobile version of Windows 10.

If you have a dual monitor setup on your Windows 10 computer and you mostly use the second screen when you are presenting something, this makes the Taskbar completely unnecessary and is not really required. So if you are using your computer generally and do not want the taskbar on your second screen, read on as this post will guide you in disabling Taskbar on your second display. The good thing is, Windows comes with a built-in feature to disable Taskbar on your second screen or projector connected to your computer. In this post, you will be guided on how you can hide or disable the Taskbar from the second monitor in Windows 10. This post is coming in handy especially if you are using projectors or multiple displays. Refer to the steps given below to disable Taskbar on the second display in Windows 10. Step 1: Go to Settings and click on Taskbar from the left menu. Step 2: After that, scroll down to lo look for Multiple Displays. Step 3: Next, turn off the toggle labeled, “Show taskbar on all displays”. Note: After completing the steps given above, it will disable the Taskbar on all the secondary displays. Bear in mind that these settings will work only if you are running a second screen in Extended mode. Contrariwise, if you are in the Duplicate mode, this setting will not work but you can always set your Taskbar to Autohide so that it won’t be displayed.

On the other hand, if you are facing some issues in finding which screen is primary and which one is secondary, refer to these steps:

Step 1: Go to Settings and select System. Step 2: Next, from the left menu open Display. Step 3: From there, select the desired display and make it the primary one as required by your setup.

Stop C00002lA Fatal System Error- What is it?

C00002lA Fatal System Error is a blue screen of death error that may occur when you start your Windows NT 4.0 based computer. This error causes the screen to turn blue and the system also shuts down. The stop C000021A error message is displayed in the following format:

Stop c000021a {Fatal System Error} The session manager initialization system process terminated unexpectedly with a status of 0xc0000017 (0x00000000, 0x0000000) The system has been shut down.

Error Causes

The stop C000021A error occurs when either Crsrss.exe or Winlogon.exe fails. When the Windows NT kernel identifies that either of these processes has failed, it stops and the error code stop C000021A appears on the computer screen. Here are some of the underlying causes for the stop C0000021A error:

• The incompatible third-party program
• Hard disk issues
• Service pack installation has failed
• Mismatched system files have been installed
• Bad and invalid registry keys

Further Information and Manual Repair

To resolve the stop C000021A Fatal System Error on your PC try the following solutions:

• Remove Incompatible Third Party Programs

If the error occurred after you recently installed a new program, then it is advisable to remove that program. The error occurs due to the incompatibility of the program. To remove the program go to the start menu and click on the control panel. Now click on Add/Remove Program tab and double click on the program name that you recently installed and remove it from the list. Once removed, not reboot your PC. Reinstall a compatible program and run it. It is most likely to resolve the issue. However, if the stop C000021A error still occurs, then it means the problem is critical. It is related to the registry.

• Repair and Restore the Registry

This procedure is slightly long and tricky. To try it, you need to be technically sound. Here’s what you have to do: first create a parallel installation of Windows NT. Start your PC to the parallel installation and then open the Registry Editor. On the Registry Editor’s Windows menu click HKEY_LOCAL_MACHINE on Local Machine and then click Load Hive. Now type the path %systemroot%system32configsystem into the System hive of the prior installation. Then click open. Here you will be prompted to enter the name of the key, type TEST. Note the setting for the current DWord value in the preceding registry key. This is 0x1 and is denoted by CURRENT:Reg_Dword: 0x1. This value indicated that the Current Control Set for your original Windows NT installation corresponds to ControlSet001 in this window. Now if the value is 2, it indicated that the Current Control Set corresponds to ControlSet002. Now locate the following registry key: HKEY_LOCAL_MACHINETESTControlSetXXXControlSession Manager. XXX is the Current Control Set Value. And delete any pending file rename operation entries. Then click TEST hive and then click Unload Hive. After that again repeat the process, open the registry menu and click load hive, here type the path %systemroot%system32configSoftware to the Software hive of the prior installation and then click open. Now you type TEST 2 when you are prompted for the name of the key. Remove any pending file rename operations entries in the following registry keys: HKEY_LOCAL_MACHINETEST2MicrosoftWindowsCurrentVersionRunOnce HKEY_LOCAL_MACHINETEST2MicrosoftWindowsCurrentVersionRunOnceEx Now click TEST2 hive and then click unload hive. Quit the Registry Editor and then restart your original installation. This will resolve the stop C000021A error.

Video Download Converter is a potentially unwanted toolbar distributed by Mindspark Interactive network. This toolbar offers users the ability to download and convert youtube and other online videos.

While this may seem useful at the start, this toolbar monitors user browsing activity and records visited websites, clicked links, and even personal data, that it later uses to display injected ads through your browsing session. When the toolbar is installed, it will automatically hijack your home page and search engine setting them to MyWay.com. This search engine uses google to display your search results, however, it injects ads into the search results to generate ad revenue. Several anti-virus scanners have detected VideoDownloadManager as a Browser Hijacker, and are therefore not recommended to keep on your computer.

About Browser Hijackers

Browser hijacking is actually a form of unwanted software, commonly a browser add-on or extension, which then causes modifications in the browser’s settings. There are lots of reasons why you might experience a browser hijack; however commercial, marketing, and advertising are definitely the key purposes for their creation. Usually, it will force users to predetermined sites which are looking to increase their advertising campaign earnings. It may seem naive, but the majority of these sites are not legitimate and can pose a major threat to your online safety. Browser hijackers can also allow other harmful programs without your knowledge to further damage the computer. How to determine if your browser has been hijacked There are many symptoms that indicate the internet browser has been hijacked: the home page of your browser is changed suddenly; you find yourself constantly directed to a different web page than the one you intended; the main web browser settings are modified and unwanted or insecure resources are added to the trusted websites listing; unsolicited new toolbars are added to your web browser; you may find numerous pop-up adverts on your computer screen; your browser has instability issues or exhibits frequent errors; you can’t navigate to certain websites, such as computer security software related websites.

So how does a PC get infected with a browser hijacker?

Browser hijackers can enter a PC by some means or other, for example via file sharing, downloads, and e-mail too. Many web browser hijackings originate from add-on applications, i.e., toolbars, browser helper objects (BHO), or extensions added to browsers to provide them additional features. Some browser hijackers spread in user’s computers using a deceptive software distribution method called “bundling” (commonly through freeware and shareware). Some of the popular hijackers are VideoDownload Converter, Babylon Toolbar, Conduit Search, OneWebSearch, Sweet Page, and CoolWebSearch. Browser hijackers might record user keystrokes to gather potentially invaluable information leading to privacy concerns, cause instability on computers, drastically disrupt user’s browsing experience, and eventually slow down the PC to a point where it becomes unusable.

The best ways to remove browser hijackers

Certain kinds of browser hijackers can be easily removed from your PC by uninstalling malicious software programs or any other recently added shareware. However, many hijacking codes are not very easy to get rid of manually, since they go deeper into the operating system. Moreover, manual removal demands you to do many time-consuming and complex procedures which are very difficult to carry out for beginner computer users. You can go for automatic browser hijacker removal by simply installing and running reliable anti-malware software. Safebytes Anti-Malware has a cutting-edge anti-malware engine to help you prevent browser hijacker infection in the first place, and clean up any pre-existing issues. Together with anti-malware, a PC optimizer tool, similar to Total System Care, could help you resolve registry errors, remove unwanted toolbars, secure online privacy, and improve overall system performance.

What to Do if Malware Stops You From Downloading Or Installing Anything?

Every malware is detrimental and the magnitude of the damage will vary greatly depending on the type of malware. Some malware sits in between your PC and the internet connection and blocks a few or all internet sites which you want to visit. It would also block you from adding anything to your system, particularly anti-malware software. If you are reading this article, chances are you’re stuck with a malware infection that is preventing you to download and install the Safebytes Anti-Malware program on your computer. There are a few steps you can take to circumvent this problem.

Eliminate viruses in Safe Mode

In the event the malware is set to load at Windows startup, then booting in safe mode should prevent it. Just bare minimum required programs and services are loaded when you boot your computer into Safe Mode. Here are the steps you need to follow to take out viruses in Safemode. 1) After switching on the computer, press the F8 key before the Windows splash screen begins to load. This would invoke the “Advanced Boot Options” menu. 2) Make use of the arrow keys to select Safe Mode with Networking and hit ENTER. 3) When you are into this mode, you should have an internet connection once again. Now, utilize your web browser to download and install Safebytes Anti-malware. 4) Right after installation, run a complete scan and let the software remove the threats it detects.

Obtain the security program using a different browser

Some malware mainly targets particular browsers. If this sounds like your situation, employ another web browser as it could circumvent the virus. If you appear to have a trojan attached to Internet Explorer, then switch over to a different browser with built-in security features, such as Firefox or Chrome, to download your favorite anti-malware program – Safebytes.

Install security software on a USB drive

Here’s yet another solution which is utilizing portable USB anti-malware software that can scan your computer for viruses without the need for installation. Adopt these measures to use a USB drive to fix your corrupted computer system. 1) Download Safebytes Anti-Malware or Windows Defender Offline onto a clean PC. 2) Mount the pen drive on the same PC. 3) Double click on the downloaded file to run the installation wizard. 4) Choose a thumb drive as the location when the wizard asks you where you wish to install the application. Follow the on-screen instructions to complete the installation. 5) Transfer the pen drive from the uninfected computer to the infected computer. 6) Double-click the EXE file to run the Safebytes program from the thumb drive. 7) Click on the “Scan” button to run a full system scan and remove viruses automatically.

Detect And Remove Viruses With SafeBytes Anti-Malware

If you’re looking to purchase anti-malware for your computer system, there are lots of brands and applications for you to consider. Some of them are good and some are scamware applications that pretend as legit anti-malware programs waiting around to wreak havoc on your personal computer. Make sure you choose a company that builds industry-best anti-malware and it has attained a reputation as reliable. One of the recommended software by industry analysts is SafeBytes Anti-Malware, the most dependable program for Windows computers. SafeBytes anti-malware is really a powerful, highly effective protection tool made to help users of all levels of IT literacy in detecting and removing harmful threats from their PC. Using its cutting-edge technology, this application will assist you to remove several types of malware including computer viruses, trojans, PUPs, worms, ransomware, adware, and browser hijackers. SafeBytes has got a plethora of amazing features which can help you protect your computer from malware attack and damage. Here are some of the features you will like in SafeBytes. Active Protection: SafeBytes offers a completely hands-free real-time protection that is set to monitor, block and kill all computer threats at its very first encounter. It will continuously monitor your computer for hacker activity and also provides end-users with sophisticated firewall protection. World-class AntiMalware Protection: This deep-cleaning anti-malware application goes much deeper than most antivirus tools to clean out your computer system. Its critically acclaimed virus engine locates and disables hard-to-remove malware that conceals deep inside your personal computer. Fast Scan: SafeBytes Anti-Malware possesses a multi-thread scan algorithm that works up to 5 times faster than any other antivirus software. Web Protection: Through its unique safety ranking, SafeBytes tells you whether a website is safe or not to visit it. This will make sure that you’re always certain of your safety when browsing the web. Light-weight: This software is not “heavy” on the computer’s resources, so you’ll not find any performance troubles when SafeBytes is working in the background. 24/7 Support: You could get high levels of support around the clock if you are using their paid software. To sum it up, SafeBytes Anti-Malware is pretty great for securing your computer against all sorts of malware threats. There is no doubt that your PC will be protected in real-time once you put this software program to use. So if you’re looking for the best anti-malware subscription for your Windows-based PC, we suggest the SafeBytes Anti-Malware software program.

Technical Details and Manual Removal (Advanced Users)

If you do not want to use malware removal software and like to remove VideoDownload Converter manually, you may do so by going to the Add/Remove Programs menu in the control panel and deleting the offending software; in cases of web browser extensions, you could uninstall it by going to the browsers Add-on/Extension manager. You may even want to reset your internet browser settings, and also delete temporary files, browsing history, and cookies. Finally, examine your hard disk for all of the following and clean your registry manually to remove leftover application entries following an uninstallation. Please keep in mind that this is for advanced users only and could be difficult, with wrong file removal causing additional PC errors. Furthermore, certain malware is capable of replicating or preventing removal. Doing this malware-removal process in Safe Mode is recommended.

In case you don’t know, Windows 10 comes with a native ability to project to another screen, be it wireless or wired. All it takes to do that is by tapping the Win + P key combination to display options to manage the extended display. However, there are times when you might encounter errors when you do that like the “Your PC can’t project to another screen” error. This kind of error stops you from projecting your computer to the other screen. Here’s the full content of the error message:

“Your PC can’t project to another screen, Try reinstalling the driver or using a different video card.”

This error could be due to loosely connected hardware or the display adapter. It is also possible that a recent Windows Update has messed up its settings. To resolve this issue, you can try several suggestions that will be given in this post. You can try to check the hardware cable connections or run the Hardware and Devices troubleshooter. You could also update or reinstall the display adapters or replace the graphics card.

Option 1 – Try checking the hardware connections

The first thing you have to do before you further troubleshoot the problem is to check the hardware connections of your computer and see if there are damaged ones, just like with the ports as it would also affect the overall connectivity of the device with the computer. You also have to make sure that no pin is missing from the ports. So if you notice some irregularities in the connecting cable physically, you might have to buy another one and replace it and then see if it fixes the problem or not.

Option 2 – Run the Hardware and Devices Troubleshooters

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 3 – Try to update or reinstall the display adapters

You might also want to update the drivers for Display adapters and Monitors or you might also have to update or reinstall your NVIDIA driver if you’re using one. To update or reinstall the display adapters, follow these steps:

• Tap the Win + R keys to open the Run dialog box and then type in MSC and tap Enter or click OK to open the Device Manager.
• Expand the section for Display Adapters.
• And then select the Display Driver and right-click on it.
• From the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the Display Driver.
• Restart your PC after the installation.

If you find that updating the drivers does not help, you can try to reinstall them. How? Simply follow the steps below.

• Tap the Win + X keys and select the Device Manager.
• After that, look for the affected driver in the Device Manager window. And if you see a yellow exclamation mark beside it, right-click on it and select the option “Rollback” to roll back the driver.
• And if the Rollback option is not available, just select Uninstall and then restart your PC.
• Finally, open the Devices Manager once again and select the option “Scan for hardware changes” to install the driver.

Option 4 – Consider replacing the graphics card

You might also want to consider replacing the graphics card of your computer to resolve the problem if the options provided above didn’t work.

If you suddenly see a black border in your computer’s display then you might be wondering how come this happened but worry not for this post will give you a couple of suggestions that could help you resolve the problem. The black bar could appear at the bottom or just the sides of the screen. Whichever it may be, there are options you can check out. Refer to the options givens below and make sure to follow them carefully.

Option 1 – Try checking the screen resolution

You might want to try checking the resolution of your screen.

• Open the Windows 10 Settings and go to Display.
• Next, go for the “100% (Recommended)” option under Scale and layout for the size of the text, apps, and other items.
• After that, select the Recommended setting again under Resolution.

Now check to see if the black bars are still there. They should be gone at this point, but if for some strange reason nothing has changed, then attempt the steps below.

Option 2 – Try updating Graphics & Monitor drivers

You might want to try updating your graphics and monitor drivers if you haven’t updated them for some time now. To do that, refer to these steps:

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Graphics drivers or the Monitor drivers and then click each one of them.
• After that, right-click on each entry and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You can also try to roll back the graphics and monitor drivers back to their previous versions if updating them didn’t work. You can also try visiting the manufacturer’s website and download the graphics or monitor driver setup for your operating system.

Option 3 – Try to run the DISM tool

You can also run the DISM Tool as it might also help in getting rid of the black border or bar on your Windows 10 computer. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth” which could help you resolve the problem.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Troubleshot the problem in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that’s causing the Black border issue. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

As you know, the Videos folder can be found under “This PC” by default on your Windows 10 computer. However, as per the reports of some users, there are a few occasions where it somehow gets replaced by the Documents folder. In other words, the Videos folders are replaced by a duplicated copy of the Documents folder. Out of the two Documents folder, one Document folder will contain all the usual files and subfolders while the second one is empty. Although when you click the Documents icon on your Desktop (if you have a shortcut), it will still take you to the right Documents folder. To fix this particular issue and get the Videos folder back in the File Explorer, here are some potential fixes that should help.

Option 1 – Run System Restore

The first thing you can try to do to resolve the problem is to run System Restore. This can help you go back to the previous state of your computer before the issue with the Videos and Documents folder.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 2 – Try to restore Defaults

The next thing you can do is to restore Defaults. How? Refer to these steps:

• Open File Explorer and then right-click on any of the two Documents folders.
• After that, select the Properties option from the context menu and switch to the Location tab and click on Find target.
• Next, copy the address and paste it in the field above the “Find target” option, and then click the “Restore Default” button.

Option 3 – Try to change the Registry Path

• Tap the Win + R keys to open the Run dialog box.
• Then type “Regedit” in the field and tap Enter to open the Registry Editor.
• Next, navigate to this registry path: HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerUser Shell Folders
• After that, edit the path for {35286A68-3C57-41A1-BBB1-0EAE73d76C95} under the “User Shell Folders” key to match the path shown for My Videos: %USERPROFILE%Videos.
• Once you’re done, open the folder under “This PC” that has the Documents icon and tap Shift + right-click in the folder background, and then select the “Open PowerShell window here” option to fix the naming of the Documents folder. The path should read: “C:users<UserName>Documents.
• Next, execute this command: ri desktop.ini –force
• The command you entered will delete the files and folders and so when added for Documents, it will get rid of the empty Documents folder.
• Now all you that’s left to do is to find where the target location is going to be for both folders and check if anyone foes to the user name location.
• Then delete the one which goes to the incorrect location.