A Quick Guide to Resolving Error 0x800ccc17

If you suddenly encounter an error message saying, “ File Record Segment is Unreadable ” on a blue screen while booting your PC, it means that your hard drive is in an error state. This particular blue screen of death error might have a lot of bad sectors or might have reached its end. The workarounds you can try to resolve the issue is by locating the bad sectors or checking your hard drive for any discrepancies in the mapping and fix them. Follow the detailed instructions laid out below for these workarounds.

Option 1 – Try to check for any bad sectors and wrong configurations in your hard drive

The first thing you have to check is the boot files on your PC. As you know, your PC boots from these files and if there is anything wrong with any one of them or if one of them ends up getting corrupted, you will most likely see the blue screen of death error or a prompt with an error message saying, “File record segment is unreadable”. According to some users who reported this issue, new hard drives aren’t exempted from this error. That’s why it is recommended that you carry out this solution no matter what kind of scenario you are in. You will have to launch the Command Prompt in recovery mode and see if you can fix the problem by executing the check disk commands.

• Upon booting, restart your PC and tap F11 to go to the recovery environment then select Troubleshoot.
• Next, click Advanced from the given options and select Command Prompt.
• After opening Command Prompt, execute the commands listed below, and don’t forget to hit Enter right after you type in each one of them and if you have installed Windows to some different directory, you must replace “C” with the name of the drive you’ve installed Windows with.
• chkdsk C: /r /x
• chkdsk C: /f

Note: The Chkdsk function might take a while before it finishes its operations so you need to be patient and wait until the entire process is completed. And depending on the situation, it might even take a day at most so patience is really the key here.

Option 2 – Try connecting the hard drive to a different computer

If option 1 didn’t work for you and you’re still seeing the error, you can try connecting the hard drive to a different computer and then copy the data first. Make it a priority to salvage the data just in case the hard drive won’t make it in the future. After replicating your hard drive, you can then try running the chkdsk commands that are listed in option 1 above in the new computer you’re connecting your hard drive to and make sure that you key in the correct drive letter that’s assigned to the hard drive you’re using. After executing the chkdsk commands, plug your hard drive back into the previous computer and then check if you can now boot it without any issues.

Option 4 – Replace the faulty hard drive

If none of the options provided above really worked out then maybe it’s time to consider getting a replacement for your hard drive. In about 50% of the cases about this error, some unfortunate users were left with no choice but to replace the hard drive since the problem is with the hard drive itself. Hard drives have a complex running mechanism which includes a head and the disk that rotates accordingly so you can check if the cables connected to the hard drive are connected properly and if it is in a correct position or not. In addition, you also have to make sure that the SATA adapters where the hard drive is connected are working properly. If the drive is showing problems in the I/O operation, there is little chance for you to use it as a normal hard drive. If the hard drive is in warranty, get it checked and replace it. If not, you might consider taking it to the service center for the specialists to take a look into it.

In case you don’t know, the .Net Framework is a programming infrastructure introduced by Microsoft. You will need it to run on lots of services and applications. Note that most of the applications that require the .Net Framework are packed with their installation files which is why it will be installed automatically on your computer when you install an application. However, there are instances when you’ll get an error message saying, “The .NET Framework 4.7 is not supported on this operating system” while trying to install the .NET Framework as a standalone service. The very reason why this error message appears is stated in the error message itself. Although the .Net Framework is supported on Windows 10, it is not actually compatible with some other Windows 10 versions. So it is most likely that you are seeing this error message because the .Net Framework in your computer is not compatible with the Windows 10 version you are running. Since that’s the case, you need to update Windows 10 to fix the problem. Updating your Windows 10 computer is the only solution you can try to fix this problem. Thus, it is advised that you check for Windows Updates even if you are now using the latest version of Windows 10. And since the issue is caused by an incompatible operating system version, once you install the exact version of Windows 10 required by the .Net Framework, the problem will be fixed. Simply follow the steps given below to do so.

• Step 1: Tap the Win + R keys to open the Run dialog box.
• Step 2: After that, type in “winver” in the field and tap Enter.
• Step 3: Next, your Windows 10 version should be given in the new window that appears. Take note that the number after the Version which is in the second line is your version number of Windows 10. And that the number must be 1507 or 1709. The first two digits in these numbers are the year while the second two represent the month when the update was released. So if you are running a 1709 version, this means that the Windows 10 version you are using was released in September 2017.
• Step 4: The next thing you have to do is to make sure that you have the Windows 10 version that’s compatible with the .Net Framework. To verify, you need to click here and click on the System Requirements.

After opening the link, take a look at the Supported Operating System section where it says, “Windows 10 Anniversary Update” and “Windows 10 Creators Update”. Since there are users who are not familiar with the version numbers related to both the Anniversary and Creators updates, refer to the list given below.

• November Update (1511)
• Anniversary Update (14393)
• Creators Update (1703)
• Fall Creators Update (1709)
• Spring Creators Update (1803)

As you can see, the Creators Update has version 1703 while the Anniversary Update has version number 14393 so if you are using a version lower than the 14393 version then it’s no wonder you aren’t able to install the .Net Framework 4.7 on your Windows 10 PC. Now all that’s left to do is to update your Windows 10 version and make sure that you will be updating it to the latest version available and then try installing the .Net Framework again.

Windows 10 is undeniably one of the great operating systems and the same thing can be said about a lot of computers that are running it. However, there are instances when things don’t go as you expect them to be. One of the many issues you might face when using Windows 10 is the inability to upload any pictures over the web. If you are facing this issue right now, you are not alone for a lot of users have suffered from the same problem at least once. Even though it might seem like a minor problem, some users find it inconvenient especially the ones who often upload pictures online. Worry not though for this post will guide you on what you can do if you aren’t able to upload any images to websites on your Windows 10 computer. To get started in troubleshooting the problem, here are some suggestions that might help:

Option 1 – Try to clear browser cache and try downloading again

There are times when some data in the browser is conflicting with the loading of the website and triggers some problems like not being able to upload pictures to websites. And so you can try to clear your browser’s data. This might be a very basic solution but oftentimes it works in fixing this kind of odd problem in your browser.

Option 2 – Open your browser in Incognito Mode

The next thing you can do to fix the problem is to try opening the web page in Incognito Mode. When your browser is in this mode, it will work without extensions. This would help in fixing the problem especially if it was caused by some extension or toolbar in your browser. All you have to do is open any web page in Chrome and tap the Ctrl + Shift + N key combination to open a window in Incognito Mode.

Option 3 – Try to disable and get rid of the problematic extension

The next thing you can do after trying the Incognito mode in your browser is to see if a browser extension is the one that’s causing the problem. And if you have installed a lot of browser extensions, then identifying which one is the culprit may take a while but not too long. Once you’ve identified the culprit, you can get rid of that browser extension and see if you can now upload pictures on websites.

Option 4 – Try to reset your browser

You might also want to reset your browser as it could also help in resolving the issue. To reset your browser, here’s what you have to do:

Google Chrome

• Open Google Chrome, then tap the Alt + F keys.
• After that, click on Settings.
• Next, scroll down until you see the Advanced option, once you see it, click on it.
• After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
• Now restart Google Chrome.

Mozilla Firefox

• Open Mozilla Firefox and tap Ctrl + Shift + A to access the Add-ons Manager.
• In the Extensions, menu Remove the unwanted extension.
• Restart the browser and tap keys Alt + T.
• Select Options and then move to the General menu.
• Overwrite the URL in the Home Page section and then restart the browser.

Internet Explorer

• Launch Internet Explorer.
• Next, click the wrench icon for Settings.
• Then click Internet Options.
• After that, go to the Advanced tab.
• From there, click the Reset button. This will reset Internet Explorer’s settings to their default condition.
• Now click OK to save the changes made.
• Restart your computer.

Option 5 – Update your browser or switch to another one

The last option you can try is to update your browser. You can do it by checking for any available updates from its official site and then install it. However, if updating the browser did not help, you might want to consider switching to another browser.

Error Code 1007 - What is it?

This is a typical system error.  This error means the requested operation cannot be performed in full-screen mode. It hampers your ability to run your desired program on Windows PC. It is displayed on computer screens in the following format:

"ERROR_FULLSCREEN_MODE" and/or as the hexadecimal value 0x3EF.”

Solution

Error Causes

The system error code 1007 can be triggered due to several reasons. This includes but is not limited to:

• Windows registry damage or corruption
• Device driver conflicts
• Spyware or viral infection
• Hardware malfunction
• Software file damage or corruption

Unlike the blue screen of death error codes, this error is not fatal. But it may hamper your ability to run and work on your desired program. To avoid the inconvenience, it is advisable to fix it immediately.

Further Information and Manual Repair

Try these easy and effective do it yourself methods to repair the system error code 1007 on your PC:

Method 1 - Scan Your System for Viruses

If the underlying cause of error 1007 on your system is viral and spyware infection, then it is advisable to download a powerful antivirus and scan your entire PC. An antivirus not only detects but also removes all types of viruses including spyware, Trojans and adware. Once removed, try running your desired program again, if the program runs successfully, this means the error is resolved.

Method 2 - Update the Drivers

When the error code 1007 occurs due to driver conflict, then it is advisable to update the drivers. To do so simply use the driver update wizard from within Device Manager. The wizard will guide you through the entire driver update process, making it extremely simple for you to update the drivers in minutes.

Method 3 - Clean and Repair the Registry

You may experience the error 1077 because of registry damage or corruption. If this is the reason, then it is suggested you download Restoro. This is a user-friendly and multi-functional PC Fixer deployed with a powerful registry cleaner. It scans your entire system for registry related errors and issues, removes all unnecessary and obsolete files like cookies, junk files and bad registry entries, notorious for registry corruption. In addition to this, it also repairs the registry and damaged system files, thereby resolving the system error code 1007 immediately. Click here to download Restoro on your PC and fix system error code 1007 today!

If your Microsoft Edge browser and Windows Store apps are now unable to connect to the internet after you have just installed the newly released Windows 10 v1809 October 2018 update, then this post might help. As you know, Microsoft has made a change recently and because of this, some users are getting the “Hmm, we can’t reach this page” error when they try to open Microsoft Edge as well as other pre-installed apps like News, Mail, and so on. Aside from that, you also won’t be able to connect the Microsoft Store apps to the internet. What’s strange is that you can connect to the internet using other programs like Google Chrome, Internet Explorer, and many more. Apart from checking your internet connection, there are other things you can to resolve the problem. If your Windows Store apps are not able to connect to the internet and you’re only getting the Error 80072EFD, then you might have to enable IPv6 as the new Windows 10 v1809 requires IPv6 to be enabled so that you can use the UWP apps. And so you have to enable IPv6 in the network card along with IPv4. To do so, follow the steps below. Step 1: Tap the Win + R keys to open the Run dialog box. Step 2: After that, type “ncpa.cpl” and hit Enter or click OK to open Network Connections. From there, you will see your currently connected network profile. Step 3: Right-click on your network profile and select Properties and then go to the Networking tab and look for the “Internet Protocol Version 6 (TCP/IPv6)” and select its corresponding checkbox. Step 4: Now click the OK button to save the changes made and restart your computer.

CrazyForCrafts is a Browser Extension from Mindspark Interactive. This Toolbar Extension allegedly offers users tons of DIY crafting guides and tricks, however all that it does is point you in the right direction. It links you back to some of the most popular DIY Crafting websites on the internet that you can find at any time by a simple search.

While this may look useful and faster than looking around the internet for good DIY projects, remember that this extension injects itself into your browser, changing your new tab page to Search.MyWay.com and records your browsing habits, can view your internet history, and know whatever you are looking for or viewing online.

While using this extension you will see additional pop-up ads, sponsored content, and injected ads throughout your browsing sessions.

Due to its behavior this extension has been marked for removal by several anti-virus scanners, and it is recommended to remove it from your computer to prevent data leaks.

About Browser Hijackers

Browser hijackers (sometimes called hijackware) are a type of malicious software that alters web browser configuration settings without the computer owner’s knowledge or permission. These hijacks appear to be increasing at an worrying rate around the world, and it can be really nefarious and sometimes dangerous too. They’re designed to disrupt browser functions for many different reasons. These are typically used to force visitors to a specific website, manipulating web-traffic to earn ad revenue. Although it might appear naive, all browser hijackers are damaging and therefore always classified as security threats. In a much worst case, your internet browser could be hijacked to download malware that will do a great deal of damage to your computer or laptop.

How one can know whether the browser is hijacked?

Symptoms that a web browser is hi-jacked include: the browser’s homepage is changed; new bookmarks pointing to pornographic sites have been added to your favorite pages; the essential web browser settings are modified and unwanted or insecure sites are added to the trusted websites listing; you are finding new toolbars you have never found before; you might see numerous pop-up ads on your computer screen; your browser has become unstable or starts running sluggishly; Inability to navigate to certain sites, especially antivirus as well as other computer security software websites.

How browser hijacker infects computers

Browser hijackers may use drive-by downloads or file-sharing websites or perhaps an e-mail attachment to reach a targeted PC. They also come from add-on software, also called browser helper objects (BHO), browser extensions, or toolbars. Also, certain freeware and shareware can put the hijacker in your PC through “bundling”. Examples of well-known browser hijackers are Fireball, CoolWebSearch. GoSave, Ask Toolbar, RocketTab, and Babylon Toolbar. The presence of any browser hijacker on your system might substantially diminish the web browsing experience, track your online activities that result in serious privacy concerns, develop system stability problems and eventually cause your computer to slow down or to an almost unusable condition.

How to remove a browser hijacker

Some hijackers can be easily removed by uninstalling the free software they were included with or by removing any extension you’ve recently added to your browser. But, most hijacking codes are certainly not very easy to get rid of manually, as they go much deeper into your operating system. You should consider performing manual repairs only if you’re a tech-savvy person, as potential risks are associated to tinkering with the system registry and HOSTS file. Browser hijackers could be effectively removed by installing anti-malware software on the affected system. SafeBytes Anti-Malware can counter relentless browser hijackers and provide you with proactive PC protection against all kinds of malware. In addition to anti-virus software, a system optimizer software, like Total System Care, will help you correct Windows registry errors, remove unwanted toolbars, secure online privacy, and stabilize software programs installed on your PC.

Virus Blocking Access To Safebytes Website And Anti-Malware Downloads - What You Should Do?

Malware can cause all kinds of damage once they invade your PC, ranging from stealing your private details to deleting files on your PC. Some malware is meant to interfere with or prevent things that you wish to do on your PC. It may well not allow you to download anything from the net or it will stop you from accessing a few or all internet sites, especially the anti-malware sites. If you’re reading this, odds are you’re stuck with a malware infection which is preventing you to download or install Safebytes Anti-Malware program on your system. Although this type of issue will be difficult to get around, there are a few steps you can take.

Get rid of malware in Safe Mode

The Windows-based PC has a special mode referred to as “Safe Mode” in which only the minimum required applications and services are loaded. In the event the malware is blocking access to the internet and affecting your computer, starting it in Safe Mode enables you to download antivirus and run a scan while limiting potential damage. To enter into Safe Mode or Safe Mode with Networking, press the F8 key while the computer is booting up or run MSCONFIG and locate the “Safe Boot” options under the “Boot” tab. As soon as you restart the PC into Safe Mode with Networking, you may download, install, as well as update anti-malware software from there. Following installation, run the malware scanner to eliminate standard infections.

Obtain the antivirus software using an alternate web browser

Malicious code could exploit vulnerabilities on a particular browser and block access to all anti-virus software websites. If you appear to have a virus attached to Internet Explorer, then switch over to a different browser with built-in safety features, such as Firefox or Chrome, to download your favorite anti-malware program – Safebytes.

Make a bootable USB anti-virus drive

Here’s yet another solution which is using a portable USB anti-malware software package that can check your computer for malicious software without needing installation. To run anti-malware using a USB drive, follow these simple steps: 1) Download the anti-malware on a virus-free PC. 2) Plug the Flash drive into the uninfected computer. 3) Double click on the exe file to run the installation wizard. 4) Choose the drive letter of the pen drive as the place when the wizard asks you where you would like to install the antivirus. Follow activation instructions. 5) Remove the pen drive. You can now utilize this portable anti-malware on the affected computer system. 6) Run the Safebytes Anti-malware directly from the pen drive by double-clicking the icon. 7) Click “Scan Now” to run a complete scan on the infected computer for malware.

Features of SafeBytes Anti-Malware

If you are planning to buy anti-malware for your computer system, there are lots of brands and packages for you to consider. A few of them are great, some are ok types, and some will destroy your computer themselves! You have to be careful not to select the wrong application, especially if you buy a paid software. Amongst few good applications, SafeBytes Anti-Malware is the highly recommended tool for security-conscious people. SafeBytes antimalware is a very effective and easy to use protection tool which is designed for end-users of all levels of computer literacy. With its cutting edge technology, this software will help you get rid of multiples types of malware which includes viruses, worms, PUPs, trojans, adware, ransomware and browser hijackers.

SafeBytes anti-malware takes PC protection to a whole new level with its enhanced features. A few of them are given as below:

Real-time Threat Response: SafeBytes offers complete and real-time security for your personal machine. This utility will constantly keep track of your PC for any suspicious activity and updates itself regularly to keep abreast of the latest threats. World-class AntiMalware Protection: Using its advanced and sophisticated algorithm, this malware elimination tool can identify and get rid of the malware threats hiding in your computer effectively. Web protection: SafeBytes checks the hyperlinks present on a web page for possible threats and alerts you if the website is safe to view or not, through its unique safety rating system. Lightweight: SafeBytes is lightweight software. It use up a very small amount of processing power as it works in the background so you’re free to use your Windows-based PC the way you would like. 24/7 Support: You can get totally free 24/7 technical assistance from their computer experts on any product queries or computer security issues. Overall, SafeBytes Anti-Malware is a solid program since it has plenty of features and could detect and remove any potential threats. Now you may realize that this tool does more than just scan and delete threats from your PC. For the best protection and the best value for money, you can’t get better than SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

To get rid of CrazyForCrafts manually, navigate to the Add/Remove programs list in the Control Panel and choose the offending program you want to get rid of. For web browser plug-ins, go to your web browser’s Addon/Extension manager and select the plug-in you want to remove or disable. It is also suggested to reset your browser to its default condition to fix corrupt settings. If you choose to manually delete the system files and registry entries, use the following checklist to make sure you know exactly what files to remove before undertaking any actions. Please keep in mind that this is for skilled users only and might be challenging, with incorrect file removal leading to additional system errors. Additionally, certain malicious programs have the capability to defend against its deletion. Completing this task in Safe Mode is advised.

Error 504 - What is it?

Error 504 is a type of runtime error that occurs on Windows PC. A runtime error is a bug that causes software or hardware problems thereby preventing programs from working on your PC correctly. This error may occur during the execution of the program.  It also slows down your PC performance.

Solution

Error Causes

Error 504 can be triggered by many causes such as:

• Incompatibility between 2 software programs
• Malicious software
• Missing DLL files
• Registry issues

Further Information and Manual Repair

Whenever you experience the error 504 on your system, it is advisable to resolve it immediately, typically because runtime errors like error 504 can lead to system failure and valuable data loss which is more than often hard to recover. To resolve this error code, you don’t necessarily have to hire a professional for the job. In fact, here are some solutions that you can try to fix by yourself, even if you are not a computer programmer.

1. Get the latest updates for Windows and for the program showing the error

This is a quick way to resolve runtime error 504 on Windows PC. To update the latest updates for Windows and for the program causing the error, open Windows Update by going to the start menu. In the search box type ‘update’ and then in the list of results click Windows Update.  In the left pane click on check for updates, wait while Windows looks for the latest updates. It will show you a list of updates available select the important updates that you want to install. Then click ok and then click install updates. After the updates are successfully complete, restart your PC and try running the application. If the error still persists, then try the solution given below.

2. Scan For Malicious Software

Sometimes the runtime error 504 may occur due to viral infection and malware. So, to resolve it download an antivirus. However, the antivirus can also slow down your PC performance.

3. Scan for Registry Issues

Another way to resolve it is to scan for registry issues. The registry and DLL files get damaged when it overloads with too much data. This particularly includes irrelevant and obsolete files. Registry issues trigger runtime errors like 504. The best way to resolve it is to download Restoro. This is an advanced and multi-functional PC Fixer embedded with multiple utilities like a registry cleaner, an antivirus, and a system optimizer. The registry cleaning utility resolves registry issues by removing the unnecessary files completely and repairing the damaged dll files. The antivirus module scans and removes all kinds of malicious software on your PC like viruses and Trojans, thereby resolving the runtime error 504 in seconds. As for speed, Restoro also functions as a system optimizer which boosts the performance of your system significantly. Restoro is safe and bug-free software. It has simple navigation and a user-friendly interface which makes it very easy to operate and workaround. It is compatible with all Windows versions. Click here to download Restoro and resolve error 504 today!

Resource hogging is a term when one single application or few of them are taking all system resources for themself causing extreme slow down in the computer and nonresponsiveness. It can be a very frustrating and time-consuming experience and it can cost you money if you can not finish work on time due to this effect. I believe that everyone has experienced at least one slowdown in their IT carrier because of resource-hogging applications and most users do not know how to deal with this. We are here to help you with this issue. Just to be aware that this method shown here is not a method to miraculously speed up your PC or anything similar, this is to be able to detect and recover from extreme slowdowns. Hardware components are still very important and if you can upgrade your computer if it is outdated, please do it because new applications will require a more modern system, and not any kind of tips and tricks will save you from outdated hardware.

Identifying resource hogging app

Now when we got that out of the way let's talk about slowdowns, it is no secret that sometimes an application has bugs and memory leaks that can cause this kind of behavior, and sometimes the application simply takes up too much memory for any other application to work normally. The most simple and straightforward way is to bring up a Windows task manager and inspect running applications and services. You can bring task manager by the key combination of CTRL + SHIFT + ESC If the system is in deep memory deficit you will have to wait for the task manager to open and show itself on-screen. Once opened, click on more details if that view is not opened by default. Once the view expands you will see all running applications with how much RAM memory have they taken and how much CPU they are using.

What to do with app?

Now you are presented with a choice on what to do with the problematic application. If you press the end task button on the bottom right, Windows will kill the application and its processes but any unsaved work inside the application will be lost and unrecoverable in most cases. Or you can try to remove smaller applications running to free up more memory and CPU in order for the computer to catch up. Any choice you make is up to you, but be very careful not to kill Windows essential service by mistake, that will cause immediate system instability with high chances of a system crash.

Sysdata.xml Error Code - What is it?

To develop a good understanding of the Sysdata.xml error code, it is first important to learn what is sysdata.xml file and its function. Sysdata.xml is a type of XML file. The .XML file extension is an Extensible Markup Language file. XML-based formats have now become the default for many office productivity tools including Microsoft Office and LibreOffice. Furthermore, it has also come into common use for the interchange of data over the internet. Sysdata.xml error code usually pops up when .XML based applications are unable to run and crash while loading. This is a type of BSoD (Blue Screen of Death) error code. Common symptoms include:

• System freeze
• The screen turns blue
• Sudden system shut down

Solution

Error Causes

The Sysdata.xml error code is triggered due to multiple reasons such as:

• Faulty hardware
• Malware or viral infection
• Registry issues

No matter what the reason may be, it is advisable to fix this error code right away without any delays. This is a fatal error and can result in a system crash and loss of data. And recovering valuable lost data is the hardest.

Further Information and Manual Repair

Here are some of the effective and easy do it yourself methods to resolve this error on your system:

Method 1: Fix Faulty Hardware

Hardware issues may arise due to many reasons like manufacturing issues or voltage fluctuations. Electrical storms can cause power surges which may affect the hardware causing it to fail. The best way to resolve this is to download the latest drivers for the problematic devices or alter the device configuration in the BIOS setup program.

• To reconfigure the BIOS simply restart your PC and before Windows starts, press Del Key to access your BIOS.
• Now find the factory reset option.
• Select the option and press the button to load your factory defaults.
• After that save changes and confirm your selection.
• Reboot your PC to activate the changes.

Method 2: Scan for Viruses

Sometimes viruses and malware can disguise themselves in the .XML files which can cause them to get corrupted. To resolve the issue, it is advisable to download a powerful antivirus and scan your entire PC for viruses. Remove the detected viruses to resolve the Sysdata.xml error on your system.

Method 3: Repair the Registry

If the registry is not cleaned frequently, it loads with unnecessary and obsolete files like the junk files and cookies. These files clutter and damage the registry and eventually corrupt it and the important files like .XML files stored in it. To resolve the issue it is recommended to download Restoro. It is a user-friendly and powerful PC Fixer embedded with a registry cleaner. It scans your entire PC for registry-related errors and removes them immediately. It cleans the cluttered registry and restores the damaged files thereby repairing the issue right away. Click here to download Restoro.

The Photos app in Windows 10 is the default photo viewer. However, there are times when it might encounter some problems while you use it. One of these problems in the Photos app reported recently is where users try to export or share the images and videos from the app but weren’t successful in doing so. This can be really quite a hassle in opening images on your computer, especially since the Photos app is the default photo viewer in Windows 10 and if you don’t have any other photo viewer app installed. This kind of problem in the Photos app can be noticed when you try to use the “Remix” function for both photos and videos. In other words, this problem can occur with just pictures, videos, as well as a combination of both. So if you are trying to watch a video using this app, then you wouldn’t be able to play it. In such a case, the only thing you can hear is the audio but you wouldn’t see anything except for a hazy purple screen that has not export or share option. There are several possible causes for this problem and it could be fixed by updating the display driver/graphics driver or disabling the hardware-accelerated video encoding. You could also try updating or resetting or reinstalling the Photos app. For more details, follow each one of the suggestions provided below.

Option 1 – Try to update the Graphics driver

You can try to update your Graphics card driver using the Device Manager in your computer to resolve the blank dialog boxes problem or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it. To update your Graphics driver via Device Manager, refer to these steps:

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Option 2 – Try disabling the hardware-accelerated video encoding

The next thing you can do to fix the problem is to disable the hardware-accelerated video encoding in your computer. To do that, follow these steps:

• Open the Photos app and click on the visible three dots located in the upper right corner of the app and then select Settings.
• From there, you should see the version number of the app in the “About this app” section. So if your app is version 2018.18071.****0.0 or greater, you should see the Video section which has a toggle button.
• Turn that toggle button off to disable hardware-accelerated video encoding in the Photos app. This should fix the problem, if not, simply follow the next given options below.

Option 3 – Try to update the Microsoft Photos app

• Open the Microsoft Store and click on the three horizontal dots for the menu located on the top right portion of the window to see the options.
• Next, select Downloads and updates and then click the Get updates button in the top right. This will install any pending updates for all the apps including the Microsoft Photos app using the Microsoft Store.

Option 4 – Try resetting the Photos app

• To get started in resetting the Photos app, open the Windows 10 Settings.
• Then go to Apps > Apps & features.
• After that, scroll down until you see the Photos app option – click on it and open its Advanced options.
• From there, you will see the Reset button, click on it and click and then click on it once more to confirm.

Note: The process may take a couple of minutes to complete. Once it’s done, open the pictures again using the Photos app.

Option 5 – Try reinstalling the Photos app

If none of the options given above worked, then you might want to consider reinstalling the Photos app. Unlike what most users think, it isn’t really that hard reinstalling preinstalled apps as you have the Windows PowerShell for that. To use this program in reinstalling the Photos app, follow these steps:

• Open the Windows PowerShell program with admin privileges and key in the following command:

Set-ExecutionPolicy Unrestricted

• After that, execute this second command to re-register and reinstall the Microsoft Photos app.

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

Note: In the command given, do not forget to replace the “PackageFullName” with the actual package name for the Photos app. After executing the command, it will uninstall the Photos app from your computer so you need to install it again from the Windows Store by simply looking for it. Once you found it, just click on install to start the installation process.