Kernel Mode Heap Corruption Error in Windows

If you are trying to run Windows Upgrade on your Windows 10 computer but suddenly interrupted by the error 0x800F081E – 0x20003, worry not for this post will guide you on how you can fix this Windows Upgrade error. This particular Windows Upgrade error is a Windows status code for CBS_E_NOT_APPLICABLE which indicates that some of the update requirements are missing or the files that are installed are already of a higher version compared to the ones that are still pending. In most cases, this error occurs when you try to upgrade to earlier versions of the Windows 10 N edition to a later version. Here’s the full content of the error message:

“0x800f081E-0x20003, The installation failed in the SECOND_BOOT phase with an error during BOOT operation”

In case you don’t know, Microsoft distributes special “N” editions of Windows in Europe and the “KN” editions in Korea. These editions are the same as the standard editions of Windows except that they do not have the Windows Media Player as well as the multimedia playback features. Thus, when the Windows Upgrade fails with the error code and error message and it doesn’t provide much information as to why the update couldn’t be installed, there is something you can do about it to fix the error. Since Windows uses generic error codes and so if you see the error code 0x800f081e, you have to check the error log first. For more details, follow the instructions laid out below. Step_1: You need to navigate to C:$WINDOWS.~BTSourcesPanther and from there look for the text file named “setuperr.log” and open it with a text viewer/editor program like Notepad. Step_2: After opening the setuperr.log file, you should see content that’s similar to this:

C:WINDOWSSoftwareDistributionDownload80b2677d6e15a2a206625bb25a7124feamd64_Microsoft-Windows-MediaPlayer-Package~~AMD64~~10.0.17134.1. Error: 0x800F081E 2019-09-10 20:26:57, Error SP Operation failed: Add [1] package C:WINDOWSSoftwareDistributionDownload80b2677d6e15a2a206625bb25a7124feamd64_Microsoft-Windows-MediaPlayer-Package~~AMD64~~10.0.17134.1. Error: 0x800F081E[gle=0x000000b7]

Note: From the content above, it is clear that the Windows Upgrade failed due to complete due to the Windows Media Player. It could be that the log file may contain other error messages and other error codes and if you see the error code 0x800f081e from the list, then you need to uninstall the Media Feature Pack. Step_3: You have to uninstall the Media Feature Pack.

• Tap the Win + R keys to launch the Run dialog box and type “optionalfeatures.exe” in the field and hit Enter to open the Windows Features wizard.
• Next, you need to wait until the list of Windows Features populates and then click on the + sign to collapse the folder of the Media Features.
• After that, uncheck the “Windows Media Player” option from the Media Features folder.
• Now click on the Yes and OK buttons to save the changes made and then close the Windows Features dialog box.
• Restart your computer and boot, try to run the Windows Upgrade process again, and check if the error is fixed or not.

Note: If the installation has been successfully completed, you have to go back to the Windows Features and enable the Windows Media Player again. And if you are using the Windows 10 N Edition, then you can just download and install the latest version of the Media Feature Pack for your Windows 10 N edition. On the other hand, running the built-in Windows Update troubleshooter could also help you resolve any Windows Update-related problems, including the error 0x800F081E – 0x20003. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button.

As previously announced by Google feature to quickly delete the last 15min of browsing history via one button is rolling out now. For now, only Apple users will be available to use this feature but the Android update is scheduled for later this year, a strange move by Google but it is what it is. For anyone who is unfamiliar with this feature, basically, Google wants a quick way to remove the last 15min of browsing history as a supposedly stated request to make deleting browsing history much easier. Google came up with this idea so you can keep the previous history intact but remove just 15min time frame, no additional explanation was given on why 15 but I presume it is some round number that came up as the middle one with research, read telemetry info. Using quick delete requires being signed into Search with a Google account. Users can access the option by simply tapping on the avatar icon to access the settings then choosing "Delete last 15 minutes."

Hello and welcome to How To Speed Up PC Startup where we will explore how to make your PC boot-up system faster. When your computer gets older, you'll see a decrease in your PC's load time. This can be very annoying and frustrating, especially if you're not accustomed to exercising patience. Your computer's boot time does not need to be sluggish, even if it's old. While there are reasons why your computer is acting up and giving you the 'slow' sign, there are ways that you can optimize how fast your PC starts up at the beginning. Once you start speeding things up, you’ll never look back!

Start With your BIOS

You may need to tweak your PC’s start-up menu. Since the majority of issues encountered on your PC might not be related to the software running in the back end, you can focus on your computer's hardware. The ideal way to speed up your PC startup is to access your computer's BIOS when booting up. This can be accessed by holding the DEL key or whichever button is used to tap into your BIOS. You can change where your computer boots from. You can opt to put your hard disk right at the top which would elude searching for CDs and other storage media devices when your PC starts up.

Tweak Startup Programs

There are many programs that execute when your computer starts up. These programs normally run in the back end. Most times back-end programs are unnecessary and do not contribute to the productivity or performance of your computer when in use. Instead of allowing these programs to execute when your PC boots up, why not disable them?  By deactivating these programs, you'll be reducing the amount of CPU usage which will accelerate your PC performance. Additionally, there are some installed programs that you never use. Instead of leaving these programs to occupy needed space on your computer system, you can uninstall these to create more room on your computer. This actually increases your PC startup speed.

Put Malware on a Leash

Malware and spyware can cause problems for your start-up. A slow computer is an indication that your computer is plagued by malware. This affects your computer's boot time and whether or not it'll startup as quickly as you intend it to. If your computer gives you the 'virus alert', you need to download an antivirus program that will be able to eradicate all virus threats. Be mindful of where you download antivirus programs since many of them are viruses or have viruses attached to them. Some viruses are tough on your computer. This means that if an antivirus works for your best friend, it may not work for you. Since malware differs in functions and the havoc they cause, it's best to know what you're up against by doing research.

Clean Your Registry

You should also clean out your registry. The fewer unused registry keys you have lying around on your computer, the faster your computer will go. Getting a good registry cleaner from a clean source can help tremendously, but be careful; registry cleaners have the potential to be very dangerous so make sure you backup everything on your computer and only download registry cleaners from a reliable source. By implementing the above tips, you'll see quick improvements when using your computer.

CyboScan PC Optimizer is promoted as a useful program that helps you clean unnecessary files and registry entries on the Windows Operating System. When installed CyboScan PC Optimizer will automatically scan your computer for issues. Upon reviewing the scan results, it was discovered that most, if not all of these issues were exaggerated, and removing them will not give the promised speed boost. The CyboScan PC Optimizer program appears to scan the Registry for installed anti-virus and anti-spyware shields and may recommend users to install products from partners. This Potentially Unwanted Program comes bundled with other Potentially Unwanted Applications that may harm your Operating System or lead to information compromise.

CyboScan PC Optimizer is also known as MySoftScans PC Cleaner, none of these offer any details about the development company and users will end up paying a fee of up to 99.95USD every 3 months for using the program.

About Potentially Unwanted Applications

You have encountered it – you download a free application, then you discover some unwanted applications on your computer or discover a strange toolbar has been added to your web browser. You did not install them, so how did they appear? These unwanted programs, which are called Potentially Unwanted Programs, or PUPs in short, typically tag along as a software bundle when downloading the application and can result in major problems for computer users. The idea of PUP was actually coined to outline this crapware as something other than malicious software. This is because, the majority of PUPs get into a computer not because they slip via the security holes, for instance, but mainly because the users have installed them themselves – 100 % unintentionally needless to say. Even though a PUP isn’t really malware by definition, it could nevertheless be dangerous software that puts the computer at risk exactly the same way a virus does.

Exactly how do unwanted programs look like?

Unwanted programs can be found in many forms. Typically, they could be found in adware bundlers which are known to utilize aggressive and misleading advertising. The majority of bundlers install many adware applications from several companies, each of which has its own EULA policy. Safebytes Anti-malware completely eliminates this threat and protects your machine against PUP or adware infection. Also, the majority of free programs nowadays come with a few unwanted add-ons; in most cases a web browser toolbar or browser modification such as a homepage hijacker. They may track your online routines, redirect your search results to unsafe websites where viruses can be downloaded and installed, hijack your search page, and slow your browser down to a crawl. PUPs lie inside the gray part of the software spectrum. Some PUPs contain keyloggers, dialers, and other software to gather your individual information which often can lead to identity theft. These are software programs that don’t really do anything useful to you; in addition to taking over space on the hard disk, they also slow down your computer, often alter settings without your permission, and the list of bothersome features goes on and on.

How one can prevent PUPs

• Read carefully before agreeing to the license agreement as it might possess a clause about PUPs. • Always pick the custom if you’re provided a choice between Recommended and Custom Installations – never click Next, Next, Next blindly. • Install reputable antivirus software, just like Safebytes Anti-malware that offers real-time protection against PUPs. • Do not download free applications or shareware unless you actually need it. Disable or remove toolbars and browser extensions you don’t actually need. • Always download software from the original site. The majority of PUPs find their way onto your PC is via download portals, so steer clear of it entirely. Remember that although PUPs can cause damage and hinder the proper functioning of your computer, they can’t enter into your computer without your permission, so be watchful not to give it to them.

Malware Blocking Internet And All Anti-Malware Software? Do This!

Malware can cause all kinds of damage when they invade your system, starting from stealing sensitive details to erasing files on your computer. Some malware variants modify web browser settings by adding a proxy server or modify the computer’s DNS settings. In such cases, you will be unable to visit some or all of the internet sites, and therefore unable to download or install the necessary security software to get rid of the computer virus. If you’re reading this article, odds are you’re stuck with a virus infection that is preventing you to download and/or install the Safebytes Anti-Malware program on your PC. There are a few options you can try to get around with this issue.

Make use of Safe Mode to resolve the issue

Safe Mode is a unique, simplified version of Windows in which just essential services are loaded to stop malware and also other problematic applications from loading. In the event, the malware is set to load automatically when the computer boots, switching to this particular mode may well prevent it from doing so. To start the computer into Safe Mode, hit the “F8” key on your keyboard right before the Windows logo screen shows up; Or after normal Windows boot up, run MSConfig, check “Safe Boot” under Boot tab, and then click Apply. Once you’re in Safe Mode, you can try to download and install your antivirus software application without the hindrance of the malicious software. Right after installation, run the malware scanner to remove most standard infections.

Utilize an alternate internet browser to download antivirus software

Some malware only targets certain browsers. If this is your case, use another internet browser as it may circumvent the virus. If you’re not able to download the antivirus application using Internet Explorer, it means malware may be targeting IE’s vulnerabilities. Here, you should switch to an alternate web browser like Firefox or Chrome to download Safebytes software.

Create a portable antivirus for removing malware

Here’s another solution which is using portable USB anti-malware software that can scan your system for viruses without the need for installation. Abide by these steps to run the anti-virus on the affected computer system. 1) On a virus-free computer, install Safebytes Anti-Malware. 2) Plug the Flash drive into the uninfected computer. 3) Double click on the executable file to run the installation wizard. 4) Choose the USB stick as the location for saving the file. Follow activation instructions. 5) Transfer the thumb drive from the uninfected computer to the infected PC. 6) Run the Safebytes Anti-malware directly from the USB drive by double-clicking the icon. 7) Click on “Scan Now” to run a scan on the infected computer for malware.

Protect Your Personal Computer From Viruses and Malware With SafeBytes Security Suite

If you’re looking to install an anti-malware program for your computer, there are various tools on the market to consider but you should not trust blindly anyone, irrespective of whether it is a free or paid program. Some of them do a great job in eliminating threats while some will ruin your PC themselves. When searching for an antivirus program, pick one that provides solid, efficient, and comprehensive protection against all known viruses and malware. On the list of highly recommended software by industry leaders is SafeBytes Anti-Malware, popular security software for Windows computers. Safebytes is among the well-established PC solutions companies, which provide this all-inclusive anti-malware software program. With its most advanced virus detection and repair technology, this software will help you protect your PC against infections caused by different kinds of malware and other internet threats, including spyware, adware, viruses, worms, trojans, keyloggers, potentially unwanted program (PUPs), and ransomware.

SafeBytes anti-malware provides an array of enhanced features that sets it apart from all others. Here are some of the good ones:

Real-time Active Protection: SafeBytes gives complete and real-time security for your personal machine. It will constantly monitor your pc for hacker activity and also gives users superior firewall protection. Antimalware Protection: This deep-cleaning antimalware software program goes much deeper than most antivirus tools to clean out your computer. Its critically acclaimed virus engine detects and disables hard-to-remove malware that hides deep within your PC. Web Security: Safebytes allots all sites a unique safety ranking that helps you to get an idea of whether the webpage you’re going to visit is safe to view or known to be a phishing site. Extremely Speed Scanning: This software has got one of the quickest and most powerful virus scanning engines in the industry. The scans are extremely accurate and take a short amount of time to complete. Lightweight: SafeBytes is a lightweight and easy-to-use anti-virus and anti-malware solution. Since it utilizes low computer resources, this program leaves the computer power exactly where it belongs: with you. 24/7 Guidance: You can get 24/7 technical assistance to promptly resolve any concern with your security tool. On the whole, SafeBytes Anti-Malware is a solid program as it has lots of features and can detect and eliminate any potential threats. Once you have downloaded and installed this software, you will no longer have to worry about malware or any other security worries. If you need sophisticated forms of protection features & threat detections, buying SafeBytes Anti-Malware could be worth the dollars!

Technical Details and Manual Removal (Advanced Users)

If you wish to manually get rid of CyboScan PC Optimizer without the use of an automated tool, it might be possible to do so by removing the application from the Windows Add/Remove Programs menu, or in cases of browser plug-ins, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your internet browser. In order to ensure the complete removal, manually check your hard disk and computer registry for all of the following and remove or reset the values accordingly. Having said that, editing the registry is actually a difficult task that only advanced users and professionals should try to fix the problem. Furthermore, certain malware keeps replicating which makes it tough to remove. You’re suggested to do this procedure in Safe Mode.

Computer upgrades are the most common and most efficient ones. RAM upgrade is one of the easiest ones you can do and the most common ones but even as simple an upgrade as this one can cause certain issues. If you are experiencing error 0164, memory size decreased after RAM upgrade we are offering you solutions on how to fix this particular error and get your computer back in working order.

1. Change BIOS settings

   Enter your motherboard BIOS (usually by pressing the del key on startup) Load BIOS defaults Save changes and exit If the Error 0164: Memory size decreased issue persists even after loading setup defaults, then it must be configured manually inside the BIOS.

2. Clear CMOS

   Follow the instructions precisely:
   • Turn off all peripheral devices connected to the computer.
   • Disconnect the power cord from the AC power source.
   • Remove the computer cover.
   • Find the battery on the board. The battery may be in a horizontal or vertical battery holder or connected to an onboard header with a wire.
   If the battery is in a holder, note the orientation of the + and – on the battery. With a medium flat-blade screwdriver, gently pry the battery-free from its connector. If the battery is connected to an onboard header with a wire, disconnect the wire from the onboard header.
   • Wait one hour, then reconnect the battery.
   • Put the computer cover back on.
   • Plug the computer and all devices back in.
   • Power on the computer.

If your Windows 10 computer is having problems connecting to a wireless network and it takes too long to respond and only keeps on displaying the “Checking network requirements”, then you’ve come to the right place as this place will walk you through fixing the problem. There are two things that can happen when your computer connects to a wireless network. Windows can either connect to the wireless network successfully or return an error message that says, “Cannot connect to the network. However, if none of these things happened, and it only remains at the “Checking network requirements” message, then it could be due to obsolete or incompatible drivers in your computer, particularly the network adapter drivers. To fix this problem, you can try to update or reinstall these drivers, reset the TCP/IP, or run the Network Adapter troubleshooter, as well as reset the Network. For more information, refer to the given options below.

Option 1 – Update the Network Adapter drivers

The first thing you can do to resolve the problem is to update the Network Adapter drivers by following these steps:

• Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand them.
• Look for the Broadcom Network Adapter and right-click on it, as well as other network adapters that have an exclamation icon, and update them all.
• Restart your PC and see if it helped in fixing the problem.

Note: If updating the network drivers didn’t help in fixing the problem, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly. To reinstall the network adapter drivers, refer to these steps:

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Option 2 – Try to reset the TCP/IP

As you know, the TCP/IP or the Internet Protocol is the most important thing if you want to use the internet on your computer. That’s why if it ends up getting corrupted, you need to reset the TCP/IP to fix the problem. To reset TCP/IP, refer to these steps:

• In the Windows start the search, type “command prompt” and right-click on Command Prompt from the search results.
• Then select the “Run as administrator” option to open Command Prompt with admin privileges.
• After that, execute this command: netsh int ip reset resettcpip.txt
• Once it’s done, exit Command Prompt and restart your computer and then check if the error is now fixed.

Option 3 – Run the Network Adapter troubleshooter

To run the Network Troubleshooter, refer to these steps:

• Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
• Next, scroll down and select the “Network Adapter” option from the right pane.
• Then click on the Run Troubleshooter” button.
• After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
• Restart your computer.

Option 4 – Try to perform Network Reset

You can also try to perform a Network Reset to resolve the problem. This will reset the entire network configuration including your IP address. To perform Network Reset, follow these steps:

• Tap the Win + I keys to open Settings.
• From there, go to the Network and Internet section.
• Next, scroll down and look for “Network Reset” under the status pane.
• After that, click on Network Reset and then on Reset now to start resetting the network configuration. Once done, check if it is able to fix the error or not.

A black screen error inside Windows 11 is a typical screen turning to solid black without any error message. This can be very annoying since it can randomly appear out of nowhere and it will appear while you are using the computer. Worry not, this is not a serious error and we have several solutions for it, so please keep reading and try them as presented in order.

Restart graphic driver

This is the first thing to check if the issue is due to software or driver malfunctioning, there is a shortcut for rebooting graphic driver inside Windows 11. Press WINDOWS + CTRL + SHIFT + B to reboot the graphic driver and see if this fixes the issue. A beep sound should be heard during this process and the screen should turn back to normal.

Check connections

Sometimes the screen can go black due to a faulty connection or cable. If you have it at your hand try a different cable or slightly and gently nudge the existing one to see will screen flicker. If you are on a laptop try gently moving the lid from back to front and pay attention to the screen. If screen flickers or picture returns with this method, cable or connector needs to be replaced.

Clean your computer

The black screen can be because the computer is overheating. If this is the case either fan inside is not working properly or there is a lot of dirt and dust that needs to be removed so airflow can be established again for proper cooling. We have an article on errortools.com on how to properly clean your PC but if you are not technical enough maybe the best solution would be to call someone who is or to take the PC to service for cleaning.

Change The Projection Settings

Press WINDOWS + P to open projection settings, check to see if PC is set to PC screen only. If any other option is selected change it to PC screen only since this can cause random black screen issues.

Uninstall latest updates

If this problem has started to manifest itself during the latest update, go to setting and roll back from the latest update to fix this issue.

Scan system for malware

The black screen can also be caused by various viruses and malware. IF you have anti-virus software, run a full system scan to check it for malware. If you do not have one, download a free one and run a system scan, we recommend Bitdefender.

There are times when you see a message in Windows Defender saying, “The Threat Services has stopped, Restart it now” when you try to use it. This kind of error is usually fixed by simply clicking on the Restart now button. However, if the error still appears even after you restart your computer and you see another message that says, “Unexpected error, Sorry, we ran into a problem”, then continue reading as this post will guide you in resolving this issue in Windows Defender. Before you proceed with the given fixes below, you have to create a System Restore point first. This way, you can always undo any changes you’ve made in case something goes wrong.

Option 1 – Make sure that the Windows Defender Services are started

The Windows Defender Advanced Threat Protection service is the one that protects your computer from advanced threats by monitoring and reporting security events that happen on your computer. This is why you have to make sure that this, as well as other required services in Windows Defender, are set to their default values and are started. To do so, follow these steps:

• In the Cortana search box, type “services” and click on the Services icon to open the Services Manager. Alternatively, you can also tap the Win + R keys to launch the Run prompt and then type “services.msc” in the field and hit Enter to open the Services Manager
• After opening the Services Manager, look for the following services and make sure that their Startup type is set to their default values:
  • Windows Defender Advanced Threat Protection Service – Manual
  • Windows Defender Antivirus Network Inspection Service – Manual
  • Windows Defender Antivirus Service – Manual
  • Windows Defender Firewall Service – Automatic
• You can right-click on each one of the listed services and then select Start to start them.
• And if some of the services don’t have their default values, just double-click on the Services to change the Startup types and select the correct option from the drop-down menu of the Startup type under the Properties box.
• Next, set up the Startup type of these services to Automatic and then click on the Start button if the services are not running yet.
• Now click on the Apply and OK buttons to save the changes made and then see if it fixed the problem or not.

Option 2 – Try modifying some entries in the Windows Registry

If the first option didn’t work in fixing the problem, you can try to alter some entries in the Windows Registry using the Registry Editor.

• First, tap Win + R keys to open the Run dialog box.
• Then type “Regedit” in the field and hit Enter to open the Registry Editor.
• Next, navigate to this registry path: HKLMSoftwarePoliciesMicrosoftWindows Defender
• From there, look for the “DisabledAntivirus” and “DisableAntiSpyware” DWORDS from the right pane and change each one of their values to “0”. On the other hand, if you don’t see any of these DWORDS, you can create them instead and give each one of them a 0 value.
• To create a DWORD, simply right-click on any empty space and select New > DWORD. Then name them both as “DisabledAntivirus” and “DisableAntiSpyware”.
• Afterward, set the value of the newly-created DWORDS to 0.
• Now exit the Registry Editor and reboot your PC to apply the changes made and then check if it has fixed the error in Windows Defender or not.

Windows 11 has been officially presented during Microsoft’s virtual event on June 24^th. Since presentation internet has been pretty live and busy with a discussion about it, some discussions are positive, some not so much but that is expected and it happens always when a new product is presented. One of information that we have about Windows 11 is tied to the home edition of this OS, Windows 11 home edition will require an internet connection at setup, and a Microsoft account in order to be installed and used. Previous versions of Windows could be installed and used with local accounts but it seems Microsoft has abandoned that idea for its new OS. OS will be delivered mostly as updates or via internet download so internet and online requirement make sense but why it cannot use the local account and must have a Microsoft one is beyond me.

If your Windows 10 laptop suddenly turns off when you unplug its power cord, then you’ve come to the right place as this post will guide you on how you can fix this issue. One of the most common causes for this kind of issue is that there is some problem with your laptop’s battery. It is possible that it might have gone bad or has been damaged. However, this couldn’t be the case especially if the laptop is new. The problem could have something to do with the system settings, connections, laptop hardware, and so on. To fix it, there are various suggestions you can check out such as follows:

Option 1 – Perform a hard reset on your laptop

This option works in most cases when the laptop with a removable battery is charging slowly as it is plugged in constantly. Refer to the steps below to do a hard reset on your laptop.

1. Switch off the power of your laptop.
2. Disconnect your laptop’s charger and then remove the battery.
3. Tap and hold the power button for at least 30 seconds – doing so will discharge the capacitors of the motherboard and reset the memory chips that were active constantly.
4. Plug the battery back and then charge the laptop again.

Check if the problem is fixed, if not, proceed to the next option below.

Option 2 – Try to change the Power Options

• Tap the Win + R keys to open the Run utility.
• Then type “powercfg.cpl” and tap Enter to open the Power Options window.
• Next, go to your selected power plan and click the “Change plan settings” option to open a new page.
• From there, click on the “Change advanced power settings” option. This will open a new window where you can see various power consumption options.
• Now on the next window that appears, click on “Change advanced power settings”. This will open another window where you have to expand the Processor power management > Maximum processor state.
• Then change the value for On battery mode to 25% and enable Adaptive brightness.
• Now shut down your computer and try to boot it with the power cord unplugged.

Option 3 – Try to run the Power troubleshooter

The next thing you can do is to run the Power troubleshooter. To do so, follow these steps:

• Go to Settings and navigate to Update & Security > Troubleshoot.
• After that, look for the “Power” option from the given list of built-in troubleshooters and click on it.
• Next, click on the “Run the troubleshooter” button to run the Power troubleshooter.
• Once the troubleshooter is done identifying the problems, follow the next on-screen instructions to resolve the problem.

Option 4 – Try to run the Power Efficiency Diagnostics Report

You could also try to run the Power Efficiency Diagnostics Report to fix the problem. This tool is helpful and will help you analyze the status of the battery but note that this can be quite overwhelming especially if you’re not well-versed in this matter.

Option 5 – Try to uninstall or reinstall the Battery driver

You might also want to uninstall or reinstall the battery driver as it can also resolve the problem. But before you start, you have to shut down your computer and remove the power chord as well as the battery. Once you’re done, follow these steps:

• Plug the power cord and restart your computer.
• Once your computer has restarted, tap the Win + R keys to open the Run utility and type “devmgmt.msc” in the field and tap Enter to open the Device Manager.
• After that, look for the “Batteries” driver from the list of drivers and expand it.
• Then right-click on the “Microsoft ACPI-Compliant System” driver and click on the “Uninstall device” option.
• Once it’s done, restart shut down your computer and remove the power cord and then attach the battery.
• Now attach the power chord again and restart your computer to automatically install the driver.

Option 6 – Try to update the BIOS

Updating the BIOS can help you fix the problem but as you know, BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “msinfo32” in the field and press Enter to open System Information.
• From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
• After that, you should see the developer and version of the BIOS installed on your PC.
• Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
• If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
• Now double click on the downloaded file and install the new BIOS version on your computer.
• Now restart your computer to apply the changes made.

Note: If updating the BIOS didn’t help, you might want to consider resetting it instead.