Finding out which GPU is in your computer

Update and Shutdown/Restart is not working. As you have probably noticed, every time a new update is released and is downloaded on your Windows 10 computer, the operating system replaces the Restart and Shut down button with “Update and Restart” as well as “Update and Shut down”. This is most likely done so that you won’t miss the update. However, some users noticed that there are times when these buttons still continue to display the same message even if they’ve already performed the required operations such as shutting down or restarting their PCs. Cases like this happen when an update wasn’t installed properly or has failed which is why your computer keeps on prompting you to Update and Shutdown every time. To fix this dilemma, follow the options laid out below.

Option 1 – Try restarting the File Explorer

Restarting the File Explorer can definitely help you fix lots of issues especially when there is some issue with the user interface including this one.

• On the right side of the Taskbar, right-click on any open spot.
• Then click on Task Manager.
• Next, scroll down until you see Windows Explorer.
• After that, right-click on it and select Restart.
• If you are able to kill its process, you have to tap the Win + R keys to open the Run dialog box and type “explorer.exe” in the field, and hit Enter to launch the Windows Explorer.

Option 2 – Try running the Windows Update Troubleshooter

As you know, Windows 10 has various auto-repair built-in tools to help users fix small issues which used to get fixed manually. And in this case, you will need the Windows Update Troubleshooter to fix the issue.

• Go to Settings and click on Update and Security.
• From there, click Troubleshoot and click on Windows Update and then click the “Run the troubleshooter” option.
• After that, it will try to detect and automatically fix common issues in the Windows Updates which can be resolved by Windows itself. Note that the process may take several minutes before it completes so you need to wait until it’s done. Once it’s done, in case you have some pending update that wasn’t realized by the system early on, it will apply the fix right away and restart the Windows Update service.

Option 3 – Try setting the Power button to Shut down

In case the first two options didn’t work out, you can try changing what the power button does. To do that, refer to these steps:

• Go to Control Panel > Power Options.
• From there, select the “Choose what the power buttons do” option from the left side.
• Then set the Power button setting the “When I press the power button” option to “Shut down”. After that, it will shut your computer down without installing the updates but obviously, this is only a temporary fix.

Option 4 – Turn off your PC instantly without updating it

• Tap the Win + R keys to open the Run dialog box.
• Type in “shutdown -s -f -t 0” in the field and hit Enter if you really want to turn off your computer without any delay.
• You could also tap the Ctrl + Alt + Del keys and select Shut down from the bottom right menu.

Just like the third option, this is also only a temporary fix.

Option 5 – Try running the Windows Module Installer

The Windows Module Installer is a built-in service in Windows 10 that allows you to fix the stuck Windows Updates in your computer. To use it, follow these steps:

• In the Cortana search box, type in “cmd” and from the search results that appear, right-click on Command Prompt and select the “Run as administrator” option from the context menu.
• Once you’ve opened Command Prompt as admin, type the SC config trustedinstaller start=auto command and tap Enter.
• After the command is executed, you will see the “[SC] ChangeServiceConfig SUCCESS” message displayed on the Command Prompt console.
• Now exit Command Prompt and then check if the buttons are now back to normal.

Option 6 – Put your PC in a Clean Boot State

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)

After putting your PC in a Clean Boot State, try creating a system restore point and see if the problem still occurs. Clean Boot troubleshooting is designed to help you isolate the problem. For you to execute a clean boot troubleshooting, you must do a couple of actions (the steps are given above) and then restart your PC after every action. You might have to disable one third-party app after the other to really isolate the issue. And once you’ve narrowed down the problem, you can either disable the third-party app that’s causing the problem or remove it. Note that you must switch your PC back into the Normal Startup mode after you’re done troubleshooting the problem. Here’s how you can do it:

• From the “Start” menu, go to System Configuration.
• After that, switch to the General tab and click the option for “Normal Startup”.
• Next, go to the Services tab and clear the checkbox for “Hide all Microsoft services”.
• Then find and click “Enable all” and if prompted, you have to confirm.
• Afterward, go to the Task Manager and enable all the Startup programs and confirm the action.
• Restart your PC when prompted.

If you encounter an error saying, “0x800f0982 – PSFX_E_MATCHING_COMPONENT_NOT_FOUND”, when you try to install a Windows 10 cumulative update, then you’ve come to the right place as this post will help you sort this problem out. According to the reports, computers with Asian language packs installed are the ones that are mostly affected by this error. In fact, the same error code was also found with two KB4493509, KB4495667 and KB4501835. These cumulative updates are released as part of Patch Tuesday. However, it appears that it brought on issues. Thus, to fix the error, you can try to uninstall and reinstall any language packs you’ve added recently. You can also try to uninstall older KB updates or delay Windows Update, as well as reset Windows 10.

Option 1 – Try to uninstall and reinstall the language packs you’ve recently added

If you have installed a language pack recently, you have to uninstall it, restart your computer, and then reinstall it.

• Go to the Settings app and select Time & Language.
• Next, click on the Language option and select the language you have to uninstall.
• After selecting the language, it will enable two-button namely the Options and Remove buttons.
• Click on the Remove button and then reboot your PC.
• Once your computer has restarted, install the language pack again.

Option 2 – Try to uninstall the KB updates

Microsoft has actually offered a solution, an odd one which is to install the April 2019 cumulative update. You have to uninstall the older KB4495667 and KB4501835 update from your Windows 10 computer. And after you’ve uninstalled them, click on the Update button and then install the April 2019 cumulative update.

• Go to Settings and select Update and Security > Windows Update.
• From there, click on the “View update history” option and then click on the “Uninstall Updates” option.
• This will open a new window that contains the list of installed Windows Updates.
• Now right click on the Windows Update you wish to uninstall and click Uninstall.
• Once you’ve uninstalled the update, click the Update button and install the April 2019 cumulative update.

Option 3 – Try to delay Windows Update

If you have not installed the Windows 10 cumulative update KB4493509 yet and the Asian language is a must for you, then you have to delay or pause the Windows Update for at least a couple of days.

Option 4 – Reset your computer

• Tap the Win key or click on the Start button located in the Taskbar.
• Then click on the Power button at the bottom right portion of the screen.
• Next, press and hold the Shift key on your keyboard and then click on Restart. This will restart your Pc into the Advanced Startup options.

Note: Once you have access to the Advanced Startup options, you have to go to the setting which allows you to Reset your Windows 10 PC. All you have to do is select Troubleshoot > Reset this PC to reach the following screen

• Afterward, select either the “Keep my files” option and then proceed to the next on-screen instructions that follow to reset your Windows 10 computer without losing your files.

Page Fault in Non-Paged Area is a blue screen error usually happening with faulty drivers but it can come from different issues like faulty RAM. In this short article, we will cover usual ways on how to approach and solve this error.

Solving Page fault in Non-Paged Area

Rollback using system restore

Simple and easy solution, roll back to the previous system restore point where Windows was stable and working.

Fix Page Fault in Non-Paged Area using device manager

1. Press ⊞ WINDOWS + X to open the hidden menu
2. Click on device manager
3. Find a device with a question mark and right-click on it
4. Click on the rollback driver button

Fix via command prompt

1. Press ⊞ WINDOWS + X to open the hidden menu
2. Click on command prompt (admin)
3. Inside command prompt type in SFC / scannow and press ENTER
4. Wait for the process to be finished and then reboot the PC

Fix via DISM tool

1. Press ⊞ WINDOWS + X to open the hidden menu
2. Click on command prompt (admin)
3. Inside command prompt type in DISM /Online /Cleanup-image /Restorehealth and press ENTER
4. Wait for the process to be finished and then reboot the PC

Page fault in Non-Paged Area via a dedicated tool

Sometimes manual and provided solutions just simply cannot cut it because the issue is triggered also with something else and not just a single issue. Use DRIVERFIX to fix this specific issue with a single click.

Error in Loading DLL - What is it?

This is a Dynamic Link Library (DLL) error. It results when a program calls upon a DLL file to perform a certain task and the file fails to load as it is damaged. In a nutshell, DLL is a collection of small programs. DLL is called upon by the executable program (EXE) that is running. The DLL file allows the executable program to run on the system. For example this error may occur when you try to run wizards in Microsoft Office Access such as the Import Wizard, the Report Wizard or the Control Wizard. This error is usually displayed as:

“Error in loading dll” “Object library not registered”

Solution

Error Causes

The error in loading DLL occurs due to numerous reasons. Some of the most common causes include:

• The DLL or the referenced DLL is not in a directory specified in the path.
• DLL File is damaged due to hard disk errors and registry corruption
• Registry key may not exist
• Malware errors add malicious codes to the application
• Spyware and adware infections

When you come across error in loading DLL, it is advisable to fix it right away as this error can pose serious threats and lead to your PC malfunctioning. It can corrupt programs and put you at risk of data security and privacy threats.

Further Information and Manual Repair

To resolve this error in loading DLL files, you don’t always have to hire a technician even if you don’t have technical knowledge. This error is quite easy to repair. Here are two ways to resolve error in loading DLL without any professional assistance:

Solution 1: Reinstall the Program

Reinstalling the program can help you resolve this issue. However, when doing this you will first have to uninstall the program and also remove the DLL files from the registry to ensure the update is carried successfully. In addition to this, you will also have to uninstall some programs that share DLL files with the program that you are removing from your system to reinstall it again. Windows will prompt the DLL shared message if it is being shared by other software on your system. Though this is a method used to resolve errors in loading DLL this can be slightly tricky and confusing for many.

Solution 2: Repair the Registry and Remove Malware

This is the best, easiest and most efficient way to repair error in loading DLL files. Did you know 94% of the PC-related errors are triggered by registry corruption and malware infection? To repair the registry and remove malware from your system, you don’t have to download a separate registry cleaner and an anti-virus. Simply download Restoro. Restoro is a cutting-edge and multi-functional repair tool integrated with powerful utilities like a registry cleaner, system optimizer, and an anti-virus. By running Restoro on your computer you can resolve all the underlying causes for error in loading DLL files in seconds. Whether the error results from registry corruption or viral infection, Restoro is the only tool you need to run to repair. It is a safe, efficient and a super functional tool. It has a neat layout, easy navigation, and a user-friendly interface embedded with advanced technology and automated algorithms that scan your entire PC and repair all kinds of PC issues right away.  It can be easily operated by even novice users.

Restoro features

The registry cleaner feature repairs DLL errors and corrupt registry. It removes all the unnecessary and obsolete files that have overloaded and damaged the hard disk. It scans and wipes out such files clearing up the disk space. It fixes mis-configured registry keys and settings thus resolving errors in loading DLL files. If your system is infected by malware it may create Dll.exe malicious files on your system. If these are viruses, they can damage your system. Malicious software like Trojan and spyware are detected and removed with the help of the privacy error detector module integrated into Restoro. Other features that are worth mentioning are its backup feature and outstanding Windows compatibility. With Restoro users can create backup files for data recovery in the event of data loss during repair. Also, it is compatible with all Windows versions. To resolve error in loading DLL files on your system you just have to perform 3 simple steps:

1. Click here to download Restoro.
2. Run it on your system to scan for errors in loading DLL files
3. Click repair to fix the issues.

If you encounter Windows Update error 0x80092004 while trying to update your Windows 10 computer, then this post is for you. This kind of Windows Update error could be due to many reasons but none of them includes your hardware or installed driver software. Microsoft releases updates that are either not supposed to go out, or you install them when you click on the Check for Update button which can install updates that have not finished testing yet. As a result, you may encounter the Windows Update error 0x80092004 To resolve the Windows Update error 0x80092004, here are some fixes you can try.

Option 1 – Try removing recent updates and packages

When a Windows Update fails, it mostly rolls back and cleans up all its residues. However, there are times when it doesn’t and you can clean that package manually. To remove recent updates and packages, you can go to the Update History and find out what KB updates were installed and once you’ve figured it out, you can execute the DISM tool to remove it manually.

• Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
• After that, execute the “Dism /online /Get-Packages”. This will give you a list of packages that were recently installed.
• Now run the Remove Package program to remove the concerned update and package.

dism.exe /online /remove-package /packagename:Package_for_RollupFix_Wrapper~31bf3856ad364e35~amd64~~16299.248.1.17 /packagename:Package_for_RollupFix~31bf3856ad364e35~amd64~~16299.125.1.6 /packagename:Package_for_RollupFix_Wrapper~31bf3856ad364e35~amd64~~16299.192.1.9 /packagename:Package_for_RollupFix~31bf3856ad364e35~amd64~~16299.192.1.9 /norestart

• Now restart your computer and log back in.
• After that, run the following command:

Dism.exe /online /Cleanup-Image /StartComponentCleanup

• Then scan for updates.

Note: Keep in mind that the remove package command is made for AMD 64-bit machines specifically.

Option 2 – Try deleting the files from the SoftwareDistribution folder and resetting the Catroot2 folder

The downloaded Windows Updates are placed in a folder called “SoftwareDistribution”. The files downloaded in this folder are automatically deleted once the installation is completed. However, if the files are not clean up or if the installation is still pending, you can delete all the files in this folder after you pause the Windows Update service. For complete instructions, refer to the steps below.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

• Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

• After that, exit Command Prompt and restart your computer.

Option 3 – Try to run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the “We couldn’t install some updates because the PC was turned off” error. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 4 – Try to manually install the Windows Updates

Windows Update Error 0x80092004 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:

• Go to Settings and from there go to Update and Security > View Update History.
• Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
• After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.

Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.

Error Code 0xd0000272 – What is it?

Error code 0xd0000272 occurs when Windows users are unable to activate their operating system. This usually occurs due to activation servers being busy or unavailable and affects Windows 8, Windows 8.1, and Windows 10 users. Common symptoms of the error code include the following:

• Inability to activate Windows operating system
• Message box with error code 0xd0000272

Solution

Error Causes

Windows users affected by error code 0xd0000272 usually receive a message stating that the “activation server is busy or unavailable”. Some users report the error is resolved on its own after a few hours, while others experience activation issues that resolve only after manual repair methods are implemented.

Further Information and Manual Repair

To improve your chances of resolving issues related to Windows activation error codes, use manual repair methods and procedures. These are often successful as they address the issues causing the error codes to occur, whether there be missing or corrupted system files, network connectivity issues, or invalid product keys.

Error code 0xd0000272 may be resolved by simply waiting until later – a few hours at most – to reattempt activation. If, however, the activation process fails, proceed with the methods suggested below or contact a Windows repair technician.

1. Method One: Verify Internet Connection to Activate Windows

Are network connectivity issues preventing your machine from activating Windows? Check for this issue by verifying whether or not you are connected. Once you’ve been able to check your connection via your Internet settings and troubleshoot your network where necessary, proceed to the Product Activation Wizard.

The Product Activation Wizard will check if you have permission or authorized access to the version of Windows you are attempting to activate. This process usually involves the use of a product key. Once you enter the 25-character code – in the correct order, of course – proceed by selecting the activation option.

If the process is successful, you will be able to complete the activation and access all the features of the Windows edition you have activated. You will also notice the absence of the error code 0xd0000272 message. In cases where this manual repair method is unable to successfully resolve the issue, however, move to the next manual repair procedure on this list.

2. Method Two: Run Windows Update Troubleshooter

Another tool available to Windows users is the Windows Update Troubleshooter. You may access the Windows Update Troubleshooter offered on Windows 8 since it does not require an internet connection and runs most of the functions required. To do so, follow the steps below.

• Step one: Swipe to the right of the screen and click Search
• Step two: Type Troubleshooting
• Step three: Click Settings then select Troubleshooting
• Step four: Under System & Security, click Fix Problems with Windows Update
• Step five: Select Next

You can also visit Microsoft’s website to access a more comprehensive Windows Update Troubleshoot tool. Download the troubleshooter and run it to fix problems related to Windows Update. Afterward, restart your computer then check the Product Activation Wizard to verify whether or not you can activate Windows 8 or 8.1.  If the problem persists, however, and error code 0xd0000272 reoccurs, proceed to the third manual repair method.

3. Method Three: Disable Proxy Settings

Your computer’s proxy settings may in some cases interfere with the activation process, resulting in issues like error code 0xd0000272. To fix this problem, first, disable your proxy setting then reattempt the activation process using the Product Activation Wizard.

• Step one: Press Win + C keyboard combination
• Step two: Select Settings
• Step three: Click Change PC Settings
• Step four: Select Network, then Proxy
• Step six: Switch proxy server settings to Off

Open the Product Activation Wizard once you’ve disabled the proxy settings. Complete the activation process based on the instructions provided. If you are successful, you will no longer be bothered by error code 0xd0000272 as the symptoms of the error code will not occur.

If, however, this manual repair method fails to resolve the error code, you may need to consider other alternatives. These may include the use of a powerful automated tool. You can also consider getting help from a Windows repair technician as such professionals are able to assess your computer and provide solutions as needed.

Error Code 0x8007007e – What is it?

Error code 0x8007007e often occurs when users attempt to use Windows Update but are unable to access updates or webpages. To resolve this issue, you will need to use tools that detect and correct corrupted files as this is usually the main reason for the error.

Solution

Error Causes

Once this error code is encountered, it's a clear indication that your Operating System has malfunctioned. This could be a consequence of an incorrect or failed installation of software. The software might leave invalid entries in the Windows registry. Improper shut down of your system and a malware attack are also causes of error code 0x8007007e. Additionally, someone with little or no technical knowledge might have deleted a system file by accident. Missing system files can also equate to other error codes such as registry error code 19.

You may not always be able to prevent issues from affecting your computer, but proper measures can be taken to limit your risk of experiencing problems like error code 0x8007007e. See the following suggestions below:

• Ensure proper system maintenance by regularly using your automated tool. This will ensure your system is in good shape and error-free. It will also clean your system regularly leading to a boost in PC performance
• Keep antivirus software up-to-date. Antivirus software if crucial for the proper functioning of your computer. Keeping your antivirus updated is one of the best ways you can avoid problems with your PC.

Further Information and Manual Repair

Method One: System File Checker

System File Checker is a Windows tool that allows users to check their system for corrupt or bad system files. The utility scans for corrupt files and repairs them as well as files that may have gone missing.

Depending on the type of Windows operating system on your computer, you may need to follow varying instructions. However, note that Windows operating systems including Windows 10 and Windows 8 or 8.1 and Windows Vista all provide access to System File Checker via Command Prompt.

Once you run System File Checker, the tool should be able to repair and replace corrupted files. However, in cases where the repair process does not take place, you can attempt a manual repair by replacing the corrupt file the tool identifies with a good file. The process may require technical knowledge of Command Prompt so consider help from a Windows repair technician or consider contacting Windows for instructions based on your computer’s operating system.

Method Two: Run System Restore Tool

The System Recovery Options menu in Windows contains many tools which can enable users to resolve serious errors. In the case of Error Code 0x8007007e, one of the best tools in this menu is System Restore.

When an error occurs which inhibits users from accessing key functions on their system, System Restore enables the user to restores the computer to an earlier period without causing harm to files, photos, or documents.

However, once you run this tool, you will only be able to access files available within the period to which your computer is restored. For this reason, carefully consider which period is best suited to your purposes. Also, ensure you restore the system to a time when error code 0x8007007e was not present on your machine.

If System Restore does not resolve the error, you may undo the restoration changes. Ensure you have sufficient free space on your machine hard disk before you proceed (300 MB at least for hard drives above 500MB or at least 50 MB for smaller sized disks).

Method Three: Download Automated Software

When it comes to resolving error codes, it can often be a frustrating and tricky venture, especially when you are attempting to fix the problem manually. The Internet is awash with bits and pieces of instruction, some misleading at best with uncertain success rates.

But what if there was a one-stop-shop or better yet a tool that offered solutions for error codes including 0x8007007e?  Download a powerful automated tool that offers easy and effective, user-friendly solutions for users with varying error code problems.

On April 7th Microsoft has released Windows build 21354 for their flagship OS and updates are rolling. Alongside the new update builds Microsoft has decided to create and release Windows 21354 build as an installable ISO image for anyone who wishes to do a clean installation of Windows without the need to update it after the installation. We have not seen this move by Microsoft in a long time and honestly, we are welcoming it, it is always great to have updated ISO Windows build than to install the old version and sit through an hour or more of updates. If you are interested in getting this ISO image and you are part of the insider program you can download it from here. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.

As you know, aside from making computing a lot easier, mouse and touchpad, it also makes computing more efficient and less time-consuming. And so life is unimaginable without these useful devices. However, it is a known fact that you can’t customize these devices since all touchpads and mice come with their own default scrolling direction but worry not for in this post you will be guided on how you can reverse their default scrolling directions. Every user has their own different preferences when it comes to scrolling directions. You might want the scrolling directions to look like the page is being scrolled in the same direction in where you move your fingers over the touchpad or you might prefer it in an inverted way. Reversing the scroll direction for your device’s touchpad is really easy as Windows by default offers this customization. So if you are trying to find a way to reverse the scrolling direction of your mouse, then you have to follow a tricky little method which will be provided in this post. It is apparent from the number of settings the touchpad is available that it has become more customizable. You can configure everything, from its gestures, taps, sensitivity, and even its scrolling direction. And now, if you want to reverse its scrolling direction, here’s what you have to do: Step 1: Tap the Win + I keys to open Settings. Step 2: From there, go to Devices and select Touchpad from the menu. Step 3: Next, look for the Scrolling Direction setting. Step 4: Then click on the drop-down and select your preferred setting.  If you want the same direction scrolling, just select the “Downwards motion scrolls down” option, and if you want the opposite select the other one. After you carry out these steps, the settings will be applied right away and you will see the changes. On the other hand, if you want to change the scrolling direction for your mouse, the procedure is not as simple as it was for the touchpad.

To reverse the scrolling direction for a mouse, refer to these steps:

Step 1: In the Start Search, type “device manager” and click on the appropriate result to open the Device Manager. Step 2: After opening the Device Manager, look for your Mouse under the “Mice and other pointing devices” section. It is mostly listed as an “HID-compliant mouse”. Step 3: Right-click on your mouse and click Properties. Step 4: From there, go to the Details tab and from the drop-down menu, select Device Instance Path. Step 5: Now take note of the value displayed on its value field and then tap the Win + R keys to open the Run dialog box. Step 6: Type in “Regedit” in the field and hit Enter to open the Registry Editor. Step 7: Next, navigate to the following location:

HKEY_LOCAL_MACHINESYSTEMCurrentControlSetEnumHID

Step 8: From this folder, you have to start matching the values in the first part of the value you’ve taken note of. Step 9: Open the folder which has the same value and repeat this for the second part of the value. Step 10: Afterwards, click on the Device Parameters and look for a property named “FlipFlopWheel” and invert its value from 0 to 1 or 1 to 0 to reverse the scrolling direction. And then restart your PC to apply the changes made. After you restart your PC, you should see the changes in the scrolling direction of your mouse. Note that you can change the value back to its original value or just use the registry backup to undo the changes you’ve made.

There are cases when you want to undo some changes you’ve made to your computer and to do that you have to perform the System Restore task. However, if you encounter an error that states “To use System Restore you must specify which Windows installation to restore”, when doing so, read on as this post will help you fix the problem. This kind of error in System Restore could be due to corrupted files in the system. There are also situations where you are not able to boot up once you encounter this error which could be a big problem. On the other hand, this error might have something to do with corrupted BCD files. Whatever the cause is, here are some potential fixes you have to try.

Option 1 – Try to run System File Checker offline

Like pointed out, since the error might be due to corrupted system files, you can try to run System File Checker offline. How? Refer to these steps:

• You need to go to the Advanced Startup Options and from there select Troubleshoot.
• Next, select the Advanced Options and then Command Prompt.
• After opening Command Prompt, type the commands given below and tap Enter right after you type each one of them.
  • Cd /
  • Dir

• If you can see the “Users” folder, that is your system’s drive. However, if you can’t see it, you can just change the drive-by assigning “D” as its alphabet volume.
• Then execute this command where “C” is the system drive: sfc /scannow /offbootdir=C: /offwindir=C:Windows
• Now repeat the given steps sequentially.

Option 2 – Try to run DISM tool

You can also run the DISM tool to repair the potentially corrupted system image. First, you have to check the health of the system like checking the integrity of the system files and Windows services. To run DISM, follow the given steps below sequentially.

• Open Command Prompt from the Advanced Startup options.
• After that, execute this command where “C:” is the system volume: DISM /Image:C:Windows /Cleanup-Image /RestoreHealth /Source:C:WindowsWinSxS
• If you encounter an error after executing the given command, insert the Windows USB or DVD and then execute this next command where “E:” is the USB or DVD drive: DISM /Image:C:Windows /Cleanup-Image /RestoreHealth /Source:esd:E:SourcesInstall.esd:1 /limitaccess
• In some cases, “install.esd” would be “install.wim” and in such case, you have to modify and execute this command: DISM /Image:C:Windows /Cleanup-Image /RestoreHealth /Source:wim:E:SourcesInstall.wim /limitaccess

Option 3 – Try to repair corrupted BCD

As mentioned, the error could also be due to corruption in BCD, and to fix it, you can use Bootrec.exe – a built-in command-line tool used to troubleshot issues related to boot up and Windows Startup. Before you run this tool, make sure that you have inserted a bootable USB or DVD into your computer. Once you have that covered, follow these steps:

• You need to go to the Advanced Startup Options.
• Then click on Troubleshoot.
• Next, select the Advanced Options and then Command Prompt.
• Once Command Prompt has been pulled up, enter each one of the following commands and in the sequence that they are given to rebuild BCD files and repair MBR files:
  • Bootrec /Fixmbr
  • Bootrec /FixBoot
• After you execute the commands given above, you should see a confirmation message that says, “The operation completed successfully”.
• Now type the “Bootrec /RebuildBCD” command to rebuild BCD.
• Finally, close Command Prompt and then restart your computer to successfully apply the changes made.

Option 4 – Try to run the Automatic Repair Utility

You might also want to use Automatic Repair in fixing the error. To do so, follow the steps below.

• You can start by creating and booting from a bootable Windows 10 USB Stick.
• After that, click on Repair your computer located in the bottom left corner when you are on the initial Windows Startup screen.
• Next, click on Troubleshoot, and then on the other screen, click the Startup Repair option.
• Now select the operating system you want to repair. Once you do that, it will start to repair your operating system. Wait until the process is completed and then check if the problem’s now fixed.

Option 5 – Try to use the Windows Recovery Environment

If the four options given above didn’t help fix the problem, you could try running Windows Repair and a Windows bootable USB or DVD.

• First, insert the bootable USB or DVD and boot into it, and select the “Repair your computer” option.
• Next, once you see the manufacturer logo on your computer, tap the key to enter into Windows Recovery Environment.
• After that, change the Boot sequence to DVD drive under the UEFI Firmware settings and restart your computer.
• Once your computer has restarted, select the boot order and make changes accordingly as displayed in the BIOS.

Option 6 – Try running System Restore in Advanced Startup Options

Since you probably can’t boot into your Windows 10 computer, you can try to run System Restore again in the Advanced Startup Options.

• Boot your computer into the Advanced Startup Options screen.
• From there, you will see some options to troubleshoot when you can’t log in to Windows in the usual way.
• Now select Troubleshoot > Advanced Options > Command Prompt.
• After that, type “exe /OFFLINE:C:Windows” and hit Enter to execute the command which will start the System Restore process.

Note: You need to replace “C” with the drive where Windows Installation is located.