What to do if Windows 10 Store is not downloading Apps

If your Windows 10 computer or laptop keeps on going to sleep randomly even when you’re using it, read on as this post will walk you through the process of resolving the problem. There are a number of users who reported about how their Windows 10 computers would automatically go into Sleep Mode. One particular user claimed that when he installed a fresh Windows 10 version he began experiencing the same problem. It turns out that the screen goes to sleep but what’s odd is that the power lights and the keyboard are still working. The computer is also warm to touch which shouldn’t be the case when it is in sleep mode. And when some users tried checking the event log, it showed them that the computer didn’t actually go into sleep mode but it shut down instead. To fix this issue, here are some possible fixes that could hopefully work.

Option 1 – Edit the Power Plan settings using Control Panel

• Click the Cortana button and type “control panel” in the field and select the appropriate result to open Control Panel.
• After opening Control Panel, click on the Power Options.
• From there, select the “Edit Plan Settings” option and make sure that the option to “Put the computer to sleep” is set to Never.

Option 2 – Edit the Power Options using Settings

• Tap the Windows key + I to open the Settings app.
• After that, select Settings and go to the Power & sleep section.
• Next, set the system to “Never” when the device is running on battery power or plugged in.
• Now restart your computer to make sure that everything is working properly.

Option 3 – Try running the Power Troubleshooter

Another option that could help resolve the problem is the Power Troubleshooter. This built-in troubleshooter in Windows can help you get things up and running again.

Option 4 – Troubleshoot Sleep Mode issue in a Clean Boot State

The issue with Sleep Mode might be caused by some third-party programs installed on your computer. This program might be the one that puts your computer to sleep and so to isolate this possibility, you have to put your PC in a Clean Boot State using the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After that, try to install the Windows Updates or upgrade again.

Option 5 – Try checking the Sleep Advanced Settings

• Click on the Windows key and type “control panel” in the field and select the related search result.
• Next, select the Security and Maintenance option and click on the Power Options.
• After that, you have to select the Change Plan Settings but keep in mind that this option is barely readable so you need to read each option carefully.
• Now click on the Change advanced power settings button and a new window will appear.
• Then look for the “Sleep” option and expand it to select the Allow hybrid sleep” option. Turn this option off and close all the opened windows.
• Reboot your computer and check if your computer now functions properly. If it still didn’t work, you may have to reverse the changes you’ve made.

Option 6 – Try installing v9 or 10 of the MEI or Intel Management Engine Interface

Note that this option only applies to users who are using an HP laptop. And if your motherboard does not support Hybrid Sleep, you might have to downgrade the Intel MEI to version 9 or 10. To install v9 or v10, you need to go to the HP Drivers & Downloads page and look for the MEI driver version 9 from the website’s Driver Chipset section. Once you’ve downloaded the driver, install it and if a dialog box warning pops up, simply ignore it and proceed.

Option 7 – Update the device drivers

• Reboot your computer into Safe Mode with networking support.
• Tap the Win + R keys on your keyboard to open the Run dialog box.
• After that, type “devmgmt.msc” in the field and hit Enter or click OK to open the Device Manager.
• After opening the Device Manager, update all the outdated Device drivers on your computer.
• Next, right-click on all the driver entries that are appropriately labeled, and then click the Update driver option.
• Now restart your PC and check if your computer is now back to normal.

If your Windows 10 computer is currently experiencing high CPU usage because of the IAStorDataSvc, read on as this post will show you what you can do to resolve the issue. The high CPU usage of IAStorDataSvc is because of the Intel Rapid Storage Technology. It appears as a Service that may not only result in high CPU usage but also high disk and memory usage, as well as slow computer performance and overheating of your PC. This problem usually occurs on HP computers and on any computers that are using the Intel Rapid Storage Technology. You might also notice that your fan runs at high speed each time this issue occurs with the average CPU usage spiking up to 50%. Take note that this service is used to speed up file access. However, if you are not using an SSD on your computer, then it’s not really necessary for you to have the IAStorDataSvc installed. To resolve this issue, here are some options you can try.

Option 1 – Update or reinstall or remove the IAStorDataSvc driver

Before you proceed, you need to decide first if you want to update, reinstall or remove the IAStorDataSvc driver. To make things easier for you, you can try downloading the latest driver from the Intel Download Centre and then install it on your computer. If it works, good, but if not, you might want to consider removing the driver completely and just let the Windows Update look for the right driver for your computer after you restart it. There are times when the drivers installed are incompatible with the latest Windows update which results in issues like high CPU usage.

• Tap the Win + X + M combination on your keyboard to open the Device Manager.
• After that, look for the Intel Rapid Storage Technology driver, right-click on it and then select Uninstall.
• Now restart your computer for the changes to take effect.

Note: You might also have to go to the list of installed programs and uninstall a program that is listed as “Intel Rapid Storage Technology driver”. To do so, refer to these steps:

• In the Cortana Search box, type “control panel” and from the search results that appear, click on Control Panel.
• After opening Control Panel, select Programs > Programs and Features which will open the list of installed programs on your computer.
• From there, look for Intel Rapid Storage Technology and uninstall it.

Option 2 – Try to disable the IAStorDataSvc via Services Manager

• Tap the Win + R keys to open the Run dialog box.
• Then type “services.msc” in the field and hit Enter to open Services.
• Next, look for the Intel Rapid Storage Technology services from the list of services and then double-click it.
• Then change its Startup type to “Disabled”.
• After that click on the Apply button and then OK to save the changes made.
• Now exit the Services window and check if the problem’s resolved.

Due to its hybrid core technology, the Alder Lake line of processors had some DRM issues with some game titles where DRM protection software detected hybrid core design switching via manager as a hack attempt and prevented the game from working properly. Over 50 titles were affected by this issue, now only 3 remain still affected but it is being worked on them so that can be also resolved. Intel says that the remedy to the issue for these games is the scroll lock fix which can be done so by enabling Legacy Game Compatibility mode from the BIOS of your motherboard. When running the said games, you can press scroll lock to park the E-cores on Intel's Alder Lake Desktop CPUs to get rid of DRM issues. Certain motherboard manufacturers such as MSI and Gigabyte have made this even easier through software tools with which you don't have to access the BIOS. All you need to do is select a button in the tool which works on both Windows 11 and Windows 10 operating systems and you will enable compatibility mode.

In this post, you will be guided on how you can turn on or turn off the Tailored Experiences feature in Windows 10 using three methods – via Settings, Registry Editor, and Group Policy Editor. The Tailored Experiences feature in Windows 10 helps Microsoft in delivering recommendations about Microsoft Products. The diagnostic data that comes with it allows Microsoft to know about its consumers’ experiences as well as collect feedback. To simply put it, tailored experiences are personalized tips, ads, and recommendations that enhance Microsoft products and services for consumer needs. And when you enable this feature, Windows will collect information from your browser, apps, features, and many more. After collecting information, it will offer contents that are tailored based on the data gathered on the lock screen of your computer, Windows tips, and other related functions. On the other hand, the diagnostic data is the one that allows Microsoft to get feedback from the customer. So if you’ve noticed some prompts when you use Windows that ask you about the experience, that’s actually a part of the diagnostic data. A lot of users find this feature useful. However, there are also skeptical ones that don’t share the same sentiments. If you are one of the skeptical ones, you actually have the option to turn this feature off if you do not want Microsoft to show ads, recommendations, and so on. It is also recommended that you enable the Diagnostic Data collection as you can choose to delete any collected data, as well as control the feedback frequency from Automatic to Once a day, or once a week, or to never. As mentioned, there are three methods you can choose from to either turn on or turn off Tailored Experiences. You can do it via Settings, Registry Editor, and the Group Policy Editor. To get started, follow the options provided below.

Option 1 – via Settings

To turn on or off Tailored Experiences using Settings, refer to these steps:

• Go to Settings and here, click on Privacy.
• Next, go to Diagnostic and Feedback.
• From there, toggle off the control under the Tailored experiences option to turn it off or toggle it on, if you want to turn it on.

Option 2 – via Registry Editor

To turn on or off Tailored Experiences via Registry Editor, follow the steps below.

• Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and then tap Enter to open the Registry Editor.
• Next, navigate to this registry path: HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionPrivacy
• After that, look for the DWORD named “TailoredExperiencesWithDiagnosticDataEnabled” and change its value to 0 if you want to turn it off or 1 if you want to turn it on.

Option 3 – via Group Policy Editor

To turn on or off Tailored Experiences using the Group Policy Editor, here’s what you have to do:

• Tap the Win + R keys to open the Run prompt and type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
• Next, navigate to this policy setting: User ConfigurationAdminstrative TemplatesWindows ComponentsCloud Content
• Here, double click on the “Do not use diagnostic data for tailored experiences” option and select Enabled. Once you do that, you will see the following description:

“This policy setting lets you prevent Windows from using diagnostic data to provide tailored experiences to the user. If you enable this policy setting, Windows will not use diagnostic data from this device (this data may include browser, app, and feature usage, depending on the “diagnostic data” setting value) to customize the content shown on the lock screen, Windows tips, Microsoft consumer features, and other related features. If these features are enabled, users will still see recommendations, tips, and offers, but they may be less relevant. If you disable or do not configure this policy setting, Microsoft will use diagnostic data to provide personalized recommendations, tips, and offers to tailor Windows for the user’s needs and make it work better for them. This setting does not control Cortana tailored experiences, since there are separate policies to configure it.”

As you know, Windows Hello offers you quick access to computers since you can log in to your Windows devices three times faster compared to passwords with the help of the camera via Face recognition and fingerprint reader. This way, Windows Hello will recognize you right away. However, there are also times when you might encounter some problems when using Windows Hello. For one, if you are trying to add the PIN method to Windows Hello on your Windows 10 computer but you suddenly encountered an error code of 0x801c004d or if you are trying to use your existing pin and you encounter an error code of 0x80070490 along with an error message that says, “Not recognized”, then read on as this post will guide you on how you can fix both of these errors. Here is the complete content for both errors:

• “0x801c004d – Unable to enroll a device to use a PIN for login”
• “0x80070490 - Not recognized, Pin and fingerprint are no longer options for signing in”

If you got any of these two errors, there are several potential fixes you can check out to resolve them. You can try to check for any Windows Updates or create the PIN again or check the CNG Key Isolation Service. You could also try to reset the TPM or create a new User Account. For more information, follow the instructions provided below.

Option 1 – Try checking for any available Windows Updates

The first thing you can do is to check for any available Windows Updates. It is possible that your computer may be outdated and is the reason why you’re having troubles with Windows Hello. To check for Windows Updates, just go to Settings and from there, head over to the Update and Security section and click on Windows Updates located on the left pane, and then click on the Check for Updates option. Wait until the process of checking updates is completed and if it finds new updates, install it. After you install the new Windows Updates, check if you can now add the PIN on Windows Hello or not.

Option 2 – Try creating the PIN again

The next thing you can do is to create the PIN again by signing out and signing in again and then try creating the PIN once more. If this does not work, you can try restarting your computer and creating the PIN again. You could also try removing the PIN and then change it.

• Remove the PIN by going to Settings > Accounts > Sign-in options.
• From there, go to the PIN section and click on the Remove button.
• You will be asked to verify your account to proceed in removing the PIN, enter your credentials.
• Restart your computer and then set up a new PIN.
• Once you’re done, restart your computer and check if the error is gone now.

Option 3 – Try checking the CNG Key Isolation Service

The CNG Key Isolation Service is the one that stores and uses long-lived keys in a secure process complying with the common criteria requirements and it is possible that the error could be related to this service. This service is hosted in the LSA processes and provides key process isolation to private keys and associated cryptographic operations as required by the common criteria. Thus, you need to check this service to see if it’s the one that’s causing the error.

• Tap the Win + R keys to open the Run dialog box and type “services.msc” in the field and hit Enter to open the Windows Services Manager.
• Next, locate the “CNG Key Isolation Service” and once you find it, double click on it to open its Properties box.
• After opening its Properties, check its Startup type and select Manual. This is the default setting and if it is Disabled, then it’s no wonder why you’re getting errors with Windows Hello, thus, you need to enable it.
• Once done, restart your computer and check if you can now add the PIN to Windows Hello. If you still get the error, then you might want to try setting the CNG Key Isolation Service from Manual to Automatic and then click on the Start button and see if it fixes the error or not.

Option 4 – Try to reset the Trusted Platform Module or TPM

You might also want to try resetting the Trusted Platform Module or TPM to fix the error. You can do this by opening Windows PowerShell and then executing the “Clear-Tpm” command. After that, check if the error is now resolved.

Option 5 – Try to create a new User Account

You could also try to create a new User Account on your Windows 10 computer to fix the Windows Hello error. Once you have created a new local user or administrator account in Windows 10, check if you are now able to add the PIN from this newly created user account.

We’ve already covered disabling Security Questions If you want to disable Security Questions on your Windows 10 computer then you’ve come to the right place as this post will guide you in doing exactly that. In this post, you will be disabling Security Questions using a PowerShell script. This PowerShell script is called “Update-AllUsersQA”. It is designed to remove or disable the security questions and answers for local users on a Windows 10 computer. It lets administrators take control of the security questions in the environment and at the same time minimizes the risk that comes with them. If a user has a Microsoft account that’s configured to sign in to Windows 10 then he will not probably notice the Password Recovery questions. On the other hand, if he has a chosen local account for installing Windows, he will e prompted to create three security questions that can be used to reset the password and log into the Windows 10 account in case there is any misfortune. However, if you do not have much use for these Security Questions, then you can definitely have them disabled using a simple PowerShell script which you can download from GitHub. For more details on how to disable security questions in a Windows 10 machine, refer to the steps provided below. Step 1: You need to first download the .ps1 file from the GitHub repository. Step 2: Once you’ve downloaded the file, open the PowerShell window with admin privileges. Step 3: After that, navigate to the folder where you had saved the .ps1 file. Then copy the address of the folder location. Step 4: Next, change the directory by using the following command:

cd "folder location address"

Step 5: After that, enter the following script to disable the security questions:

Update-AllUsersQA

Once you’ve completed the steps above, the Security Questions should be disabled and you will be notified with a message stating that the feature has been disabled. On the other hand, if you have a change of heart and you want to enable the Security Questions back, here are some steps you need to take: Step 1: First, open the PowerShell window as admin. Step 2: Next, run the same script with one more parameter such as:

Update-AllUsersQA -answer SecretAnswer

Step 3: And that’s about it. Do not forget to replace the Secret Answer with your preferred one and once you’re done, it will be set as the answer for all the Security Questions. Step 4: Now all that’s left to do is go to the Settings app to change the answer to the questions and you should be good to go.

The printer can stop working for many various reasons, some of them are however tied to the printer driver itself. In this guide, we will address issues and provide you with advice on how to get your printer back in working order in no time. All of that being said let us fix your Printer driver issue.

1. Check to see if the printer is plugged and that it has toner or colors and paper in the tray

   The simplest solutions are the best ones, and most of the time simplest issues are overlooked. To eliminate any basic issues check the printer cable does it has paper in the tray and check the status of toner or colors in it.

2. Check if Windows troubleshooter will resolve the issue

   Bring up settings and choose devices, under devices click on printers and scanners. On the far right top, you have a link to start the troubleshooter, click on it. Windows built-in tools could resolve issues and fix them for you. If by any chance Windows is not able to find or resolve issues move to the next step.

3. Check if the Device Manager is reporting an error and update the driver

   If the hardware is functioning properly then the issue might be in Windows not detecting device or driver malfunction. In any case, the Device Manager will be the one who will report this problem. In order to check to see if the driver is properly working press ⊞ WINDOWS + X to open the hidden start menu. Once it opens, click on Device Manager to open it, If you have a driver device error inside Windows, you should see it immediately when entering the Device Manager, it will have a yellow exclamation mark beside it. Right-click on it and choose update driver.

4. Reinstall driver

   If driver update failed or you already have the latest drivers, reinstalling them could fix the issue since drivers might have corrupted during installation of some update or application. Follow steps from point 3 to get to the driver in Device Manager, then right-click on it but instead of update choose to uninstall. Reboot Windows once the driver is uninstalled and Windows will install a new one automatically. If you do not want to update drivers automatically install the latest driver for your device, then reboot.

5. Check Windows update

   Check to see if the latest Windows update is installed, update your Windows if needed

6. Fix driver issue with DRIVERFIX

   If everything else fails, get DRIVERFIX, a premium solution for your PC issues, and fix driver errors.

As you know, networks that are domain-based are common in organizations and companies. These domain-based networks require multiple computers to be controlled through a single node known as a server. And the one that sets certain policies and restrictions on every system that is joined to the domain is the server administrator. So if you want to add your computer to a domain, you need to have the following information available:

• The domain name
• A user account name that’s registered in the active directory associated with the server
• Windows Enterprise, Pro, or education version

In this post, you will be guided on how you can join or remove a domain. To get started, follow the given instructions below.

Option 1 – Joining a domain

• First, you need to connect your computer to the network associated with the server since your computer and the server have to be on the same network.
• Next, click the Start button and then click on the gear-like icon for Settings to open it.
• After that, navigate to this path: Accounts > Access work or school.
• Then click on Connect. This will open a new dialog box and from there, select the “Join this device to a local Active Directory domain” option.
• Afterward, you will be asked to enter the username and password of your domain account.
• Now select your Account type and when you proceed, you have to restart your computer. Your domain account should now be created.

Option 2 – Removing a domain

• You need to open the Windows 10 Settings app.
• And from there, go to this path: Accounts > Access work and school.
• Next, select the account you want to remove from the domain and then click on Disconnect.
• A prompt will then appear that says, “Are you sure you want to remove this account? This will remove your access to resources like email, apps, network, and all content associated with it. Your organization might also remove some data stored on this device”. Just click on Yes.
• This will give you a Disconnect from the organization prompt.
• Now click on Disconnect and select Restart now to restart your computer. This will complete the removal process of the domain.

Computer viruses are malicious applications that have the ability to self replicate and spread over the system and various devices, just like viruses in organisms. We all know that computer viruses are bad and that you should avoid them however you can. So in this spirit, we are taking a deeper dive into what kind of viruses exist and how they function.

1. File-infecting Virus

A virus that attached itself to an executable program. It is also called a parasitic virus which typically infects files with .exe or .com extensions. Some file infectors can overwrite host files and others can damage your hard drive’s formatting.

2. Macro Virus

This type of virus is commonly found in programs such as Microsoft Word or Excel. These viruses are usually stored as part of a document and can spread when the files are transmitted to other computers, often through email attachments.

3. Browser Hijacker

This virus targets and alters your browser setting. It is often called a browser redirect virus because it redirects your browser to other malicious websites that you don’t have any intention of visiting. This virus can pose other threats such as changing the default home page of your browser.

4. Web Scripting Virus

A very sneaky virus that targets popular websites. What this virus does is overwrite code on a website and insert links that can install malicious software on your device. Web scripting viruses can steal your cookies and use the information to post on your behalf on the infected website.

5. Boot Sector Virus

These viruses are once common back when computers are booted from floppy disks. Today, these viruses are found distributed in forms of physical media such as external hard drives or USB. If the computer is infected with a boot sector virus, it automatically loads into the memory enabling control of your computer.

6. Polymorphic Virus

This virus has the capability to evade anti-virus programs since it can change codes every time an infected file is performed.

7. Resident Virus

A resident virus stores itself on your computer’s memory which allows it to infect files on your computer. This virus can interfere with your operating system leading to file and program corruption.

8. Multipartite Virus

A type of virus that is very infectious and can easily spread on your computer system. It can infect multiple parts of a system including memory, files, and boot sector which makes it difficult to contain.

Screen flickering in Windows 10 - What Is It?

Screen flickering when you’re using Windows 10 is quite a common problem. It is often caused by apps that are not compatible with the operating system, or faulty display drivers.

There are a lot of possibilities for why this issue occurs. If you are one of the many users that encounter this kind of problem, you might want to check on your task manager to see if everything is working fine. One common sign that something wrong has happened is if the task manager flickers, as well. To fix this, you will need to update an app, uninstall an app, or update your display driver.

Solution

Error Causes

Common causes of the screen flickering when running on Windows 10 are software issues. This is most likely caused by the following:

• Faulty display driver
• You have an application installed that is not compatible with your operating system

Further Information and Manual Repair

In order to fix the issue of your screen flickering when you have Windows 10 as your operating system, follow these simple steps.

Note: It is very important to consult with an authorized computer technician if you are not highly confident in solving this issue by yourself. Furthermore, you can also use software to fix this problem.

• The first method is by checking if your task manager is flickering. To open the task manager, all you have to do is right-click or press and hold the start button, then select task manager.

If you have confirmed that the task manager is the one causing the screen flickers, the display driver can possibly be your problem. To fix it, all you have to do is update your display driver.

How to update the display driver

1. You have to reset your computer and boot it on Safe Mode.

      -In order to do this, you have to hold the Shift key while selecting Power>Restart. When your computer boots up, you will be greeted by a Choose an option screen. From there, you have to select Troubleshoot, then Advanced Options, then Startup Settings, and then Restart. When your computer restarts, select 4 or hit the F4 key to enter into Safe Mode.

2. When your computer finally boots up in Safe Mode, right-click or press and hold the Start button. From there, click Device Manager.

3. From the Device Manager screen, you have to expand the Display Drivers section, right-click on the driver that might be causing the problem then select Uninstall. Don’t forget to tick the Delete the driver software for this device box, press the OK button, and then restart your computer.

            - When you have two, or more, drivers installed on your computer, all you have to do is disable the other drivers. You can do this by right-clicking on the driver in the Device Manager and click the Yes box next to disable. Shut down your PC after this, disconnect the installation, and boot your computer back on.

4. When your PC boots up after the restart, click on the Start button then click on Settings.

5. You need to go to Update & Security, then Windows Update, and then check for updates.

            - If you are using multiple drivers and this technique doesn’t work, repeat the process in Step 3 and try to disable a different driver.

Remove an incompatible app

There are two ways to remove an incompatible app to fix the issue of a screen flicker on Windows 10. Apps like Norton AV, iCloud, and IDT Audio are usually the ones causing the problem. Uninstalling these apps could solve the problem. Uninstall the apps by using the methods below:

First Solution: Uninstall an app in Settings

1. Click Start, and then click Settings.
2. Click on System, and then click on Apps & Features.
3. A window will pop up and from there you will need to select the application you wish to uninstall. Click the app, and then click uninstall. Follow the screen prompt to fully uninstall the program.

Second Solution: Uninstall an app in the Start Menu

1. Click Start, and then click All Apps.
2. Look for the application you will need to uninstall, right-click the said app, and then click Uninstall. Follow the screen prompt to fully uninstall the program.

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