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Computer gets stuck on Preparing to configure

If you suddenly find your Windows 10 computer stuck on the “Preparing to configure” screen for quite a long time now after you run Windows Update, read on as you will be guided on how you can fix that issue in this post.

During an update process, there’s a lot of things that go on in the background which is why Windows Updates take quite a while before it finishes. It can be at 25%, 50%, or even 100% but the only message you’re going to see on your screen is the “Preparing to configure Windows, Don’t turn off your computer”. However, if you notice that the Windows Update is taking a longer time than it’s supposed to, the first option is to wait some more but if it’s still the same, then there’s definitely something wrong. This kind of issue occurs when Windows Update fails to configure in short correctly download and install the update. When this happens, it will revert all the changes which are why you were advised to wait for a couple of hours.

There are two possibilities why your computer is stuck on the “Preparing to configure Windows, Don’t turn off your computer” screen. The first one is that the Windows 10 operating system is installing any updates. The second one is when the user profile takes time to load or encounters an error. There are several options you can try to fix the problem. You can try running System Restore or boot your computer in Safe Mode or repair the corrupted profile via Registry Editor. You might also want to try using installation media to boot and repair your computer if the other options didn’t work.

Option 1 – Perform System Restore

  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Note: If you can’t boot into the desktop of your computer, you can run System Restore in the Advanced Startup Options by following these steps:

  • Boot your computer into the Advanced Startup Options screen.
  • From there, you will see some options to troubleshoot when you can’t log in to Windows in the usual way.
  • Now select Troubleshoot > Advanced Options > Command Prompt.
  • After that, type “rstrui” and hit Enter to execute the command which will start the System Restore process.
  • Once it’s done, restart your computer.

Option 2 – Boot your computer in Safe Mode

You can try to tap the F8 key if you have it enabled in your Windows 10 computer, as you start your system to boot into Safe Mode. Once your computer is in Safe Mode, you can access the Start Menu and the Mouse and Keyboard. Aside from that, you can also access your files and other built-in tools in Windows such as Command Prompt, PowerShell, Computer Manager, Device Manager, Event Log Viewer, and many more. On the other hand, if you haven’t enabled the F8 key, you can just go to the Advanced Startup options to boot your computer into Safe Mode. Once you’re there, select Troubleshoot > Advanced Options > Startup Settings > Restart > Tap the number 4 key. After that, your computer will restart in Safe Mode. If you want to reboot into Safe Mode with Networking instead, you can tap the number 5 key and for Safe Mode with Command Prompt, tap the number 6 key. Once your computer is in Safe Mode, you can use any of the built-in tools to restore your computer or troubleshoot the problem that’s causing your computer to get stuck at the “Preparing to configure” screen.

Option 3 – Try to repair your corrupted profile via Registry

In this third option, you can try to repair the corrupted profile using the Registry but before you proceed, take note that you can only try this if you can boot into your desktop and if you can, make sure to create a System Restore Point and then follow the steps below.

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “Regedit” in the field and hit Enter or click OK to open the Registry Editor.
  • Next, go to this registry key: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionProfileList
  • Once you’ve opened the registry key, you should see a list of all the user profiles on your computer. Now click on each S-1-5 folder and look for the “ProfileImagePath” entry and double click on it to check which user account it is related to. You will see a path like “CUsersACK” where “ACK” is the username.
  • You should know which of the user account is corrupted. Just look for a key named “RefCount” and change its Value data to “0” and click OK. And if it isn’t available, simply right-click on the right pane and create it.
  • After that, double click on the key named “State” and make sure that the Value data is “0” and click OK.
  • Exit the Registry Editor and restart your computer to apply the changes made.

Option 4 – Try to use installation media to boot and repair your computer

Another thing you can try to resolve the issue is to use the Windows installation bootable media so you can boot and repair the operating system. To use it, follow these steps:

  • You need to first create an installation media which has the dame version of the operating system installed in your computer.
  • After that, once you reach the Install Windows screen, click on the “Repair your computer” link.
  • Wait until the repair is completed and then shut down your computer
  • Now once your computer has restarted, check if it can now boot properly.

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Outlook PST Errors

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Error Causes

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Further Information and Manual Repair

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ScanPST.exe rarely fixes problems with the PST file. Since the application is only a few megabytes in size, its effectiveness is very limited. Although Microsoft designed ScanPST.exe to be an effective solution to any PST files, it fails miserably.

Better Alternatives to Microsoft's ScanPST.Exe

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Unlike other PST repair solutions, ScanPST.exe will not recover deleted emails or other lost Outlook data. In fact, using ScanPST.exe can sometimes cause your personal data to become even more difficult to recover.

If you do want to try out ScanPST.exe, then go ahead. While it probably won’t make your PST errors worse, it won’t even come close to fixing them. If you’re ready for a more serious solution to PST problems, then keep reading.

Why are Outlook problems dangerous?

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Outlook problems can indicate serious corruption issues within your system. In many cases, your PST file can even be targeted specifically by a virus.

Today, many viruses are specially designed to steal personal information and then sell that information on the online black market. Since so much personal data is stored within Outlook’s PST file, this is often the first place that viruses look.

If you don’t want some hacker in a foreign country to read your emails, steal your contact information, or do all sorts of other dangerous tasks, then we advise you to fix your PST problem as soon as possible.

How do I actually fix Microsoft Outlook PST errors?

Microsoft’s ScanPST.exe application clearly doesn’t work. So what’s the next best option? Well, a program called Stellar Phoenix Outlook PST Repair has been helping PC users solve Outlook problems for several years. As the world’s leading Outlook solution, Stellar Phoenix Outlook PST Repair will quickly and effectively repair any PST problems you encounter.

So how does Stellar Phoenix Outlook Repair work? Well, it starts by finding your PST file. Once the PST file has been found, Stellar Phoenix Outlook PST Repair determines if the file is corrupt or full. It will then repair your PST file either by removing the size limit or by fixing the corrupt files.

How Does Stellar Phoenix Outlook Repair Work?

Once Stellar Phoenix Outlook PST Repair determines that your calendar appointments, contact data, and emails have all been successfully recovered, it permanently restores access to your PST file.

In fact, Stellar Phoenix Outlook PST Repair can even restore Outlook data that you deleted a long time ago. So, instead of just being a PST error recovery tool, Stellar Phoenix Outlook PST Repair is also a powerful data recovery program.

After letting Stellar Phoenix Outlook PST Repair go to work, open up Outlook and try it out. You’ll have full access to all of your Outlook files and folders, and all of those ScanPST.exe problems will be a thing of the past.

Advantages of Stellar Phoenix Outlook PST Repair Software

Stellar Phoenix Outlook PST Repair comes with many advantages. Here are just a few reasons why it’s such a popular program:

  • Easy-to-use: Don’t worry if you’re not a computer genius. Stellar Phoenix Outlook Repair is incredibly easy to use. Even if you barely know how to send an email over your computer, the program has a straightforward interface that anybody can understand. If you can click the left mouse button, then Stellar Phoenix will be easy to use.
  • Goes to work instantly: It takes only seconds to download and install Stellar Phoenix Outlook PST Repair. Once you’re ready to perform a scan, the program goes to work instantly. It identifies your PST file in an incredibly short amount of time, and before long, you’ll be able to access Outlook once more.
  • Effective: Unlike the infamously useless ScanPST.exe application, Stellar Phoenix Outlook PST Repair actually works like it’s supposed to. It allows users to safely recover all of their most important data. While ScanPST.exe can actually damage your PST file, Stellar Phoenix Outlook PST Repair simply goes to work quickly and effectively.
  • Multiple support packages: Stellar Phoenix Outlook Repair comes with three different pricing plans. One is designed for people who only need to install the program on a single computer. Another is designed for businesses or households that want to install the program on multiple PCs.And with the third option, the technician package, users can install Stellar Phoenix Outlook PST Repair on an unlimited number of computers. One of the biggest advantages of these packages is that you can spread out the cost of the program among multiple users. If several different people at your workplace are having PST error problems, for example, then you can buy a multiple-license package and share the cost.
  • Data recovery: Along with fixing corrupt PST files and removing the size limits from the PST file, Stellar Phoenix Outlook PST Repair can actually recover any Outlook data on your computer. This is useful if you uninstalled Outlook a few months ago but still need to recover that data. In fact, Stellar Phoenix can recover Outlook data even if Outlook is not currently installed on your computer. In that sense, Stellar Phoenix Repair is more than just an Outlook repair program; it’s also a full-service data recovery solution.

Stellar Phoenix PST Repair is superior to ScanPST.exe in every way. But Stellar Phoenix’s most important advantage is that it actually works. If you’re ready to quickly fix your Outlook PST errors, then Stellar Phoenix Outlook PST Repair can help. Download it here today to experience the magic of PST repair for yourself.

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Fix Windows Update Error 0x80071a91
Windows Update Error 0x80071a91, what it is? As you know, Windows Updates are very essential to the operating system since they push with them the important security updates that are crucial to the system. And if a Windows Update is delayed, it can the system vulnerable to potential threats. Thus, this kind of issue must be resolved right away. One of the errors that you can encounter while updating your computer is the Windows Update Error 0x80071a91. The error code 0x80071a91 occurs when the “Transaction support within the specified file system resource manager is not started or was shut down due to an error”. This happens when a service called “File System Resource Manager” or FSRM does not function due to some reason. To fix the Windows Update Error 0x80071a91, here are some suggestions that could help.

Option 1 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update Error 0x80071a91. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 2 – Disable the antivirus program temporarily

There are times when the antivirus program installed in your computer blocks file access and even disk access. Thus, disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 3 – Try resetting the File System Resource Manager

As pointed out earlier, the error 0x80071a91 pops up when the FSRM service suddenly stops working and so resetting this service via Command Prompt might resolve the problem. To do so, follow the steps below.
  • In the Windows Search box, type “command prompt” and hit Enter.
  • Then right-click on Command Prompt from the related search results and click the “Run as administrator” option.
  • After opening Command Prompt as admin, type the following command and hit Enter:
resource setautoreset true C:
  • After that, exit Command Prompt and restart your computer and then check if the problem’s fixed by running Windows Update again.

Option 4 – Flush the contents of the SoftwareDistribution folder

You have to stop a couple of services such as BITS, Cryptographic, MSI Installer, and Windows Update Services. And to do that, you need to flush the contents in the SoftwareDistribution folder. The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
  • Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.
net start wuauserv net start bits

Option 5 – Delete the Common Log File System transaction logs

You might also want to delete the Common Log File System or CLFS transaction logs to fix the Windows Update Error 0x80071a91.
  • Open an elevated Command Prompt.
  • Then type each of the commands listed below and press Enter after you type each one of them.
    • cd /d %SystemRoot%System32SMIStoreMachine
    • attrib -s -h *
    • del *.blf
    • del *.regtrans-ms
  • After you’ve executed the commands given above, restart your computer and try to update Windows 10 again.
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