System32 Folder Keeps Popping up at Startup

The newest piece of hardware for PC or console users is not really what anyone has expected and for sure not from a company like Cooler Master. I going to admit right here that I am a big fan of Cooler Master PC cases, I like them and they are always one of the things that I consider when building a new PC, overall I like their ideas and quality so personal for me it was quite a surprise to see that they are one that is making a new generation gaming chair. Now truth to be told Orb X is not your typical gaming chair as you can clearly see from the pictures. The chair itself will come in two colors: white or black and RGB lighting looks to be prominently featured throughout. The chair itself is advertised as both meant and aimed for professional and gaming crowds but I believe the gaming crowd is in general more interested in this hardware piece. Hardware is enclosed in a fully motorized shuttle dome which aims to maximize your privacy, it supports a single 49inch display or three 27inch monitors along with surround speakers if you do not wish to use headphones. It offers an adjustable headrest, lumbar support, and footrest so you can spend some time in it and be comfortable. Controls on the chair itself allow you to raise or lower the dome for easier getting in and out of it. Orb X also has a compartment in its backside, it folds out and has a sliding tray designed to hold your PC or console. Everything is enclosed so wiring is not the issue. Overall Orb X seems really like the computer chair of the future, Cooler Master expects to release the Orb X by December 2021, priced around $12,000-$14,000.

What Is STOP Code 0x0000008e

The STOP Code 0x0000008E is essentially an error code that is displayed on the STOP message. This STOP message is also commonly known as Blue Screen of Death or BSOD for short. When this error occurs, usually messages like, “STOP: 0x0000008E” or “KERNEL_MODE_EXCEPTION_NOT_HANDLED” are displayed to the user.

Solution

Download Available to Completely Repair Error 0x0000008e

Error Causes

These errors are commonly caused by failures of memory hardware. However, viruses, hardware failures or issues with the device drivers may also trigger them. If this error code appears but Windows is successfully able to recover from it, then the message ‘Windows has recovered from an unexpected shutdown’ is displayed to the users. Regardless of what causes these errors, it is of paramount importance that counteractive measures are taken as soon as the error appears.

Further Information and Manual Repair

While this error can be removed in many ways, the most effective ones are listed below as follows.

• The screen might be a fluke. Restart your system; the blue screen that appears to you may not be what it seems.
• Have you just modified or installed new hardware or driver? If yes, it is highly likely that the change you have made has triggered the error. If this is the case, it is strongly recommended that you revert back to the original settings and check whether the blue screen appears again or not. If it does, you can fix it by reconfiguring or removing the hardware you have recently installed. You can perform System Restore or you can go back to the previous versions if you have installed a new driver.
• To keep this error from occurring in the future, it is strongly advised that you test your RAM. Damaged memory or one that’s unable to perform in the usual manner is often the reason this error occurs.
• Ensure appropriate installation of your system memory. If you have installed memory in a way other than advised by your memory manufacturer that it may lead to STOP 0x0000008E error or other problems.
• Misconfigured or over-clocked memory settings can cause STOP 0x0000008E errors as well. To remedy this situation, it is best advised to return the BIOS settings to their default level.
• If you haven’t updated your Windows, apply all the updates you come across. Patches and service packs specifically address such issues.

The World of Superhero movies has gone through some interesting variations, from good ones to bad ones, from big-budget ones to small ventures, even from large well-known characters to niche ones. No matter what you think of some of them no one would disagree that since the release of Iron Man and starting Marvel cinematic universe superheroes movies exploded in popularity. Following the Superhero craze, let’s see what is coming up in comic books transferred to big screens with their release dates.

List of upcoming movies

Shang-Chi and the Legend of the Ten Rings, Sept. 3, 2021 Trailer Venom: Let There Be Carnage, Oct. 15, 2021 Trailer Eternals, Nov. 5, 2021 Trailer Spider-Man: No Way Home, Dec. 17, 2021 Trailer Morbius, Jan. 28, 2022 Trailer The Batman, March 4, 2022 Trailer Doctor Strange in the Multiverse of Madness, March 25, 2022 Thor: Love and Thunder, May 6, 2022 DC League of Super-Pets, May 22, 2022 Black Panther: Wakanda Forever, July 8, 2022 Black Adam, July 29, 2022 Trailer Spider-Man: Into the Spider-Verse 2, Oct. 7, 2022 The Flash, Nov. 4, 2022 The Marvels, Nov. 11, 2022 Aquaman and the Lost Kingdom, Dec. 16, 2022

After you fresh install Windows 10 on your computer, it allows you to set up a PIN just before you can start using it. However, a number of users reported that the Windows 10 installation gets stuck on the “Set up a Pin” phase. If you are one of the users who experience the same thing, then read on as this post will walk you through fixing the problem. As users start to use their newly installed Windows 10 computer, they reported that the screen is still stuck even after they enter the correct PIN twice and there is no way for them to go forward or backward. Note that this is a part of the account setup and that your computer must stay connected to your internet connection before you finalize everything. And even though the PIN works when the computer is offline, the account setup still needs an internet connection, at least for a fresh installation. The solution for this kind of issue is quite easy and there won’t be any problem even if your computer shuts down or restarts since the installation is already complete and all that’s left is the account setup. To fix this problem, follow the steps given below. Step 1: The first thing you have to do is to turn off your internet connection or disable all connectivity from your computer. Note: If you are using either an Ethernet cable or a Wi-Fi switch to connect to the internet, you have to disable or remove them. But if you don’t have any options, just completely turn off your internet connection. Step 2: The next thing you have to do is to force your computer to shut down and then restart your computer. The setup process will eventually pick up exactly where it left off. The only difference is that there is no connection to the internet and your screen will no longer be stuck on the PIN setup screen so you now have the option to skip it and wait until you’re logged in for the first time. Step 3: Once you’re done, you can then you can choose to Setup Pin later on and turn your internet connection back on or connect your computer with an internet connection.

Windows comes with a built-in backup solution. However, if it failed because of an internal error, you will encounter an error message saying, “The backup application could not start due to an internal error, Server execution failed (0x80080005)”. When you get this kind of error, it means that it did not start and the process failed with a Server execution error. If you got this kind of error worries not for this post will guide you in fixing the problem in your Windows 10 computer. The Windows Backup service is an excellent feature in Windows that only works on the NTFS file system and if you want to use this make sure that you have formatted your files system to NTFS. It is performed by the Volume Shadow Copy, all you have to do is right-click on any folder and if you see the “Previous versions” option, this means that a backup process runs from time to time and can bring back old files when needed. To resolve the “The backup application could not start due to an internal error”, here are two suggestions you can check out.

Option 1 – Check if the Volume Shadow Copy service is running and restart it

The first thing you need to do is check if the Volume Shadow Copy service. To do that, refer to the following steps:

• Click on Start and type “cmd” and right-click on Command Prompt from the search results.
• Then select the “Run as administrator” option to open Command Prompt with admin privileges.
• After that, type “net stop sdrsvc” and hit Enter to execute the command in stopping the Volume Shadow Copy service.
• Next, type the “net start sdrsvc” command and hit Enter to start the service again.

Note: You can also restart the service using the Windows Services Manager.

• In the Cortana search box, type “services” and click on the Services icon to open the Services Manager. Alternatively, you can also tap the Win + R keys to launch the Run prompt and then type “services.msc” in the field and hit Enter to open the Services Manager.
• From there, look for the Volume Shadow Service (sdrsv) from the list of services. Its Startup type should be set to Manual by default.
• Restart the service and if you don’t encounter any error while you turn it on, re-run the backup service and see if the backup process runs successfully.

Option 2 – Try to run the Volume Shadow Copy Service in a Clean Boot State

If the first option didn’t work and the service still keeps on failing even though the service is running, you can try putting your computer in a Clean Boot State and then try to run Windows Backup again.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Now try to run the Volume Shadow Copy service again and see if the process goes smoothly.

Note: You might also want to delete all the files in the backup solution if you want to start fresh with the backup solution. Just go to C:/System/Volume/Information/Windows Backup and take ownership of the folder. After that, make sure to stop the Volume Shadow Copy service and then delete all the files inside it.

If you are typing inside the Search bar, Cortana, Taskbar, Windows 10 apps, etc., and then everything seems invisible then read on as this post will guide you in fixing this issue. At first, you might think that something is wrong with your keyboard but it really has nothing to do with it. The problem actually lies with the apps from Microsoft Store. Thus, if you can’t type anything in any of the apps from Microsoft Store in Windows 10, refer to the options given below to fix them.

Option 1 – Ensure that ctfmon.exe is running

Ctfmon.exe is a Microsoft process in Windows 10 that controls the Alternative User Input as well as the Office Language bar. In other words, it enables end-users to control the computer using on-screen keyboard inputs, speech, and even pen for various languages. It would be better if you launch the program once by going to the C:/Windows/system32 folder. Doing so will ensure that whatever API is needed for the keyboard typing to work properly again. You also have to make sure that its startup status is not disabled. In addition, you can also try the following steps, alternatively.

• Open the Task Scheduler.
• Then go to Microsoft > Windows > TextServicesFramework.
• And on the MsCtfMonitor, right-click and enable the task.
• Now restart your computer.

This will ensure that all the text boxes will start to work again. And if the task MsCtfMonitor is missing from the list of tasks, you can import it with the XML file from basics.net. Then download and create a task to run it each time you log in to your PC.

Option 2 – Use the Windows Store Apps Troubleshooter

You might also try running the Windows Store Apps Troubleshooter as it can help in resolving issues with the Windows Store apps. This built-in tool can resolve most of the app-related problems. To use it, go to Settings > Update & Security > Troubleshooting > Windows Store Apps and from there, click the start the troubleshooter button. The Windows Store Apps Troubleshooter will scan the computer for any issues with the Windows store apps and will automatically fix them if it finds any.

Option 3 – Re-register all the Windows 10 UWP apps using PowerShell

• First, make sure to close all the running applications on your computer.
• Next, in the Start search, type in PowerShell and right click on the result, and select the “Run as administrator” option.
• After that, type the following commands to re-register the Windows 10 apps. Make sure to hit Enter on each line:
  • reg delete "HKCUSoftwareMicrosoftWindows NTCurrentVersionTileDataModelMigrationTileStore" /va /f
  • get-appxpackage -packageType bundle |% {add-appxpackage -register -disabledevelopmentmode ($_.installlocation + "appxmetadataappxbundlemanifest.xml")}
  • $bundlefamilies = (get-appxpackage -packagetype Bundle).packagefamilyname
  • get-appxpackage -packagetype main |? {-not ($bundlefamilies -contains $_.packagefamilyname)} |% {add-appxpackage -register -disabledevelopmentmode ($_.installlocation + "appxmanifest.xml")}

Option 4 – Try to run the DISM tool

You can also run the DISM Tool as it helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth” which could help in fixing the problem.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 5 – Run the System File Checker Scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Restart your PC.

The Intel Driver and Support Assistant automatically identifies, finds, and installs drivers in a computer and is pre-installed in newer Intel-supported systems. If you are using one of those newer Intel supported systems but encountered an error that says, “Communication with service process failed, Tray cannot start” when you launch a program, read on as this post will guide you in fixing this problem. This kind of issue in Intel supported system could be due to some third party application that’s meant to update drivers could be interfering. It is also possible that the Intel Driver and Support Assistant application is corrupted. Whatever the cause may be, here are some suggestions you have to check out to resolve the problem.

Option 1 – Try to uninstall all the third party driver update applications

One of the reasons why some users install third-party driver update software is that it is kind of tiresome to update each one of the drivers manually. However, as tiresome as it might be, it is still better than using a third-party driver update application as these kinds of applications could mess up the drivers, and the Intel Driver and Support Assistant is still much better. To fix the error, you have to uninstall the previously installed third-party driver update application on your computer.

• Tap the Win + R keys to open the Run dialog box
• Then type “appwiz.cpl” in the field and hit Enter to open the Programs and Features in Control Panel.
• From there, look for the third-party driver update application you are using, select it and then click on Uninstall to remove it.
• After that, restart your computer and try to install the latest version of the program again. It should work now. If not, proceed to the next available option below.

Option 2 – Try to disable the DSATray in Startup

Another thing about the “Communication with service process failed, Tray cannot start” error is that it keeps on popping up each time you boot your computer. And so to resolve this bug, you can just disable the DSATray from Startup. How? Refer to these steps:

• Tap the Ctrl + Alt + Del to pull up the Security options window.
• From there, select the option to open the Task Manager.
• Once you’re in the Task Manager, go to the Startup tab and look for “DSATray” and right-click on it and then select the Disable option.
• Now restart your computer and you should be good to go.

Option 3 – Try to reinstall the Intel Driver and Support Assistant

If the Intel Driver and Support Assistant is corrupted, you need to uninstall it from your computer. All you have to do is go to Programs and Features like what you did in the first option to uninstall the program. Once you’ve uninstalled it, download the newer or latest version of the Intel Driver and Support Assistant from the official site of Intel and then install it.

There are times when it is really inevitable to delete your hard drive partitions especially if you are already running low on disk space in your Windows 10 computer. Users typically delete the volume which is not being used in such cases in order to free up some space for the volume that’s running low on disk space. To resolve the problem, users tend to use the Disk Management utility to delete hard drive partitions. However, some users reported that the “Delete volume” option is not available as it is grayed out. Thus, users aren’t able to delete hard drive partitions and aren’t able to free up disk space. This kind of problem usually occurs when there is a Page file on the volume that you are trying to delete and so on. Oftentimes, this issue is mistaken for the problem where you are unable to delete an EFI-protected partition. However, in this case, not only you are unable to delete EFI-protected partition but also NTFS file systems. This is really hard to deal with but worries not for there are some potential fixes you can check out to resolve this problem.

Option 1 – Try to manage the Page file in the Partition

As mentioned earlier, if a Page file exists in a partition, you won’t be able to delete it. The page file is what stores your data when the system’s random access memory fills up. To resolve this, follow these steps:

• Go to the Start menu and type “View advanced system settings” in the field and open it from the search results.
• Next, click on Settings in the Advanced tab.
• On the new window that pops up, go to the Advanced tab and select Change.
• Next, uncheck the checkbox of “Automatically manage paging file size for all drives” and highlight the drive you want to delete.
• Then select “No paging file” and click on Set.
• Now click on the Apply and OK buttons on all the windows and restart your computer.

Option 2 – Delete storage partition via Command Prompt

• Tap the Win + X keys or right-click on the Start button and select Command Prompt (Admin) or you could also type in “cmd” in the Cortana search box and right-click on the Command Prompt icon and then select the “Run as Administrator” option from the context menu.
• Once you have Command Prompt pulled up as admin, type in and enter this command – diskpart
• After entering this command, the Diskpart Utility will start. Diskpart Utility is a command-line-based utility just like Command Prompt but it will get a UAC Prompt after you invoke it so you have to click Yes for the UAC Prompt.
• After that, type in list volume and tap Enter to see the list of all the partitions created on your PC. This includes both types of partitions that are visible to the normal users in the File Explorer as well as the ones that are created by Windows 10 by default which helps it in storing the boot files and other essential system files.
• You should see a list of all the partitions made on your computer. Select the partition you want to delete by its Unique Identification number as Volume X where X denotes the Unique Identification Number.
• Next, type in the select volume number command and hit Enter to select the desired volume.
• Then delete the volume you’ve selected and type in the delete volume command and hit Enter to delete the volume you just selected and convert it into unallocated space.

Option 3 – Delete storage partition via Windows PowerShell

• Start by tapping the Win + X keys or simply right click on the Start button and select Windows PowerShell (Admin) or you could also type in “Windows PowerShell” in the Cortana search box and right-click on the Windows PowerShell icon and select the “Run as administrator” option.
• Once you’ve opened the Windows PowerShell, type in the Get-Volume command and hit Enter to get a list of all the partitions on your PC.
• Next, select the drive letter you want to delete and then type in the Remove-Partition –DriveLetter command and hit Enter to delete the selected partition. Note that you need to replace the drive letter with the letter of the partition you want to get rid of.
• After that, it will ask you for confirmation. Just hit the Y key for Yes or hit the A key to say Yes to All. This will delete all the partition you’ve selected and will move them in as unallocated space.

What is SYNTP.SYS file? it is a system file created by Synaptics Touchpad drivers that are responsible for all the gestures and tracking users’ touch on the Touchpad. However, what happens when this driver fails? Well, it’s either that your touchpad will partially stop working or it will completely stop working at all. And in such cases, you will encounter the SYNTP.SYS Blue Screen error along with any of the following error codes:

• IRQL_NOT_LESS_EQUAL
• KMODE_EXCEPTION_NOT_HANDLED
• INVALID_PROCESS_ATTACH_ATTEMPT

To resolve the problem, use the instructions given below as a reference.

Option 1 – Run the Memory Diagnostic Tool to check for Memory leaks

• Tap the Win + R keys to open Run and type exe and hit Enter to open the Windows Memory Diagnostic Tool.
• After that, it will give two options such as:
  • Restart now and check for problems (Recommended)
  • Check for problems the next time I start my computer
• Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.

Note: After you select the option, your PC will restart and check for memory-based issues. If it finds any issues, it will automatically fix them and if there’s no issue found, then it’s most likely not a memory-based issue so you should try the other options given below.

Option 2 – Try reinstalling the Synaptics Driver

You might want to reinstall the Synaptics driver to resolve the SYNTP.SYS Blue Screen error.

• Tap the Win + R keys to open the Run dialog box.
• After that, type “appwiz.cpl” in the field and hit Enter to open the Programs and Features section in the Control Panel.
• Next, you have to look for the “Synatics Point Device driver” and right-click on it, and then click on Uninstall to remove it from your computer.
• Restart your PC and then check for updates under the Windows Update section.
• After that, it will find the latest available and stable Synaptics driver and then install it.
• Then click the “Check or Updates” under the Windows update section and it will automatically look for the latest available Synaptic driver and install it for you.
• Now restart your PC and for the changes to take effect.

Option 3 – Try to run a System File Checker scan

You can also try to run a System File Checker or SFC scan in order to scan your computer for corrupted files that might be the cause behind the Error 0x80000003. Once it finds any corrupted system files, it will automatically fix them. To run System File Checker, here’s what you have to do:

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Restart your computer after the scan is completed.

Option 4 – Perform a System Restore

Performing System Restore might help you in fixing the SYNTP.SYS Blue Screen error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 5 – Try to run the CHKDSK utility

Running the CHKDSK utility might also help you resolve the SYNTP.SYS errors. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.

• Open Command Prompt with admin privileges.
• After opening Command Prompt, execute the following command and hit Enter:

chkdsk /f /r

• Wait for the process to be completed and then restart your computer.

Option 6 – Use the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like SYNTP.SYS Blue Screen error. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

As you know, the CHKDSK utility is proven to be one of the useful tools to fix any issues that concerns file system, storage, and disk. However, as useful as it may be, it is still not immune to issues as you could encounter errors when running it. One of these errors is the “One such error is the CHKDSK cannot continue in read-only mode” error. If you receive such an error message while running CHKDSK, then you’ve come to the right place as this post will help you sort the problem out. It is possible that the drive is read-only or that the Write Protection is enabled. It could also be that the drive is already being used and scanned by a different program or utility. To get rid of this error, there are a couple of suggestions you need to check out. You can try to run the CHKDSK utility from Recovery or run it on Boot. You could also try to disable Write Protection. For more detailed steps, follow the given instructions below.

Option 1 – Try to run the CHKDSK utility from Recovery

The first thing you can do to resolve the error in CHKDSK is to run the CHKDSK utility from Recovery. How? Follow these steps:

• First, boot into the installation environment for Windows 10 from a Windows installation media.
• Next, click on the “Repair your computer” option.
• After that, select Troubleshoot > Advanced options > Command Prompt.
• After opening Command Prompt, type this command and tap Enter: chkdsk <Partition Letter>: /r /f
• Wait until the disk error checking process is completed.
• Once it’s done, exit the Command Prompt window and restart your computer and then see if the error is fixed.

Option 2 – Try running the CHKDSK utility on Boot

On the other hand, you can also try to run the CHKDSK utility on Boot so you can fix the error and recover any damaged segments of the drive.

• Open an elevated Command Prompt and enter this command: chkdsk /r
• After that, you will a message that says, “Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)”
• Type Y and tap Enter to schedule a CHKDSK scan once your computer reboots next time.

Option 3 – Try to remove the Write Protection from the drive

As mentioned, removing the Write-Protection on the concerned drive could also help you fix the problem and there are two ways to get rid of the write protection – you can either use the Diskpart utility or the Registry Editor. How? Refer to the following steps.

Via Diskpart utility:

• Open Command Prompt with admin privileges and then type the “diskpart” command and tap Enter to execute it.
• Next, type “list disk” and tap Enter to get the list of all the Disk connects or all the partitions that are formed on those disks.
• After that, you need to choose one command depending on the list of commands you entered. Type “select disk #” and tap Enter to select the disk or partition you want to select.
• Then type “attribute disk clear readonly” and tap Enter to Disable the Write Protection on the selected disk or partition.

Via Registry Editor:

• Tap the Win + R keys to open the Run utility and type “Regedit” in the field and then tap Enter to open the Registry Editor.
• Next, navigate to the following registry key:

ComputerHKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlStorageDevicePolicies

• After that, look for the DWORD named “WriteProtect” and double click on it, and then set its Value Data to “0”.
• Now restart your computer and see if the problem is now fixed or not.