Logo

Onscreen keyboard becomes transparent

If you suddenly noticed that your Onscreen keyboard in Windows 10 has become completely white or transparent for some reason, then you’ve come to the right place as this post will guide you on what you can do to resolve this kind of issue in your computer.

As you know, the on-screen keyboard is included in Windows 10 and has an executable file named “osk.exe”. The on-screen keyboard is a part of the Ease of Access feature in Windows 10 which allows users to navigate the computer with the help of the mouse instead of the physical keyboard. However, there are times when you might encounter some issues when using the on-screen keyboard. One of the issues reported recently is that the on-screen keyboard becomes transparent or it only displays the borders but there is no way for you to access it. You also won’t be able to move it from the view completely. To fix this problem, there are several suggestions you can check out. You can try to check the Fade button or run the Windows Touch Keyboard troubleshooter. You can also restart its process in the Task Manager. For more details, refer to each one of the given options below.

Option 1 – Try to check the Fade button

The first thing you can do is to check the Fade button on the on-screen keyboard. You can find it at the bottom right corner of the keyboard. If it is enabled, then it’s probably the reason why your on-screen keyboard is transparent as it lets it fade in the background. Thus, you have to disable it to resolve the problem.

Option 2 – Try to run the Windows Touch Keyboard troubleshooter

The next option you can check out is running the Windows Touch Keyboard troubleshooter. This troubleshooter will help you identify the problem and would fix them automatically.

Option 3 – Try to restart the process of the on-screen keyboard via Task Manager

The next thing you can do is to restart the on-screen keyboard’s process in the Task Manager. Just follow the steps below.

  • First, tap the Ctrl + Shift + Esc keys to open the Task Manager.
  • Next, go to the Processes tab and look for the option that says, “Accessibility On-screen Keyboard”.
  • Once you found it, click on the drop-down arrow next to it and right click on the “On-screen Keyboard” option, and select End task to end its process.
  • After that, tap the Win + R keys to launch the Run utility and type “osk.exe” in the field, and then hit Enter to open the on-screen keyboard.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

5 Common Windows 11 Issues You Can Solve Super Quickly

It really sucks when you can’t fully enjoy the newest version of your favorite OS.

Windows 11 is still relatively fresh and consequently has some annoying little bugs that really ruin our experience. The good news is that you’re not alone and most of them are easy to fix.

Here are 5 commonly reported Windows 11 issues and what you can do to get rid of them.

1. Windows 11 audio problems

One of the absolute most irritating things in the world is struggling with the sound on your computer. Windows 11 users have reported facing the issue of low or no sound. If you’re currently experiencing the same frustration, you can be relieved. Chances are fixing it will only take a few minutes.

The first thing to check would be whether you accidentally muted your device by pressing the mute button on your keyboard. Yes, we know it sounds a lot like the old “have you tried turning it off and on again?” But it’s important to leave no stone unturned, and the most obvious things are usually the ones we easily overlook.

Moreover, if you have several audio output sources, check whether the right one is selected. You can do this via the Action Center or through Settings. If you want to use the same source every time, we also recommend you set it as the default one.

It’s also important to have a good, up-to-date audio driver. More often than not, this will be the true cause of your audio struggles. Make sure to update your driver, and if that doesn’t work out, you can always un- and reinstall it or install a different one. 

Lastly, if all attempts remain unsuccessful, run the audio troubleshooter to figure out what’s actually going wrong.

2. Unable to find files

Such a powerful new operating system, yet it can’t seem to do the simplest thing imaginable? The File Explorer not responding on Windows 11 is one of the most frustrating and most common problems with Microsoft’s newest iteration of its awesome OS.

However, 9/10 times it can be fixed by simply restarting your PC. You could also try killing the Windows Explorer process in the Task Manager and then rerunning it.

If these don’t help, check whether there are any pending Windows 11 updates. A single missing update can compromise your PC’s functionality, so always make sure to install them all on time. 

Should none of that work, then there are other ways to solve the File Explorer problem. However, then the issue is probably a bit deeper and it’s no longer in the ‘easy fix’ territory.

3. Start menu not working

Just like the File Explorer, the Start menu is a fundamental element of your OS. So, it’s only natural that its malfunction grinds your gears. It may be more customizable than on previous Windows versions, but it doesn’t always work smoothly. 

If you’re facing the so-called Start menu critical error, there are a few things this could be caused by. Usually it means you turned off your system while an important update was still being installed, there is a corrupt file on your PC, or Windows forcefully stopped a program. 

Whatever the reason, the solution should be pretty simple. Try the basic steps: restarting your File Explorer (like we explained above) and signing out and back into your account. If that doesn’t do anything, you may want to try uninstalling third-party start menu apps (if you have any), since they can interfere with your default programs’ functionality.

Now, those are the easy fixes. If you get nowhere with them, you might need to identify the root cause and search for more complex solutions than that.

4. Snipping tool not working

Our beloved screenshot tool was introduced with Windows 10 and Microsoft decided to keep it. However, you were probably just as disappointed as us when you tried to run it and failed. 

Normally, this can be fixed by installing the latest Out-of-band (OOB) update, or even pending updates in general. Even if your system appears to be up-to-date, run the checker just in case.

Another cool thing Windows 11 lets you do is ‘Repair’ and ‘Reset’, which is the easiest way to troubleshoot your Snipping tool. If this fails, you can also try the good old un- and reinstall method. Simply uninstall the tool through the Control Panel and reinstall it from the Microsoft Store.

Furthermore, in the case of an upgrade from Windows 10 to 11, it may be that the old Snipping tool version is interfering with the launch of the new one. If you don’t care that much about the additional options available with the enhanced screenshot tool, you can use the old version instead.

Simply go to your C Drive, find the Windows.old folder, search for the tool and open it from there. Make sure to pin it to your taskbar as well, if you know you’re going to use it often.

5. Can’t install the latest update

The latest Windows 11 version, 22H2, has brought tons of enhancements to our dearest operating system. Unfortunately, a lot of users still haven’t had the opportunity to experience it. A mere update of your OS version should be the one thing that goes smoothly, but sometimes that’s not the case.

Failure to install 22H2 can be caused by a few things. Most commonly, the issue is caused by lack of storage space or corrupted files, but there could be other culprits.

There are a couple of things you could try. For example, it’s crucial that your drivers be up-to-date and some important services be enabled. These are: Windows Modules Installer, Background Intelligent Transfer Service, Cryptographic Service, Windows Update services.

To enable them, search ‘Services’, find the service you need and right-click on it. Open ‘Properties’ and select the startup type ‘Automatic’.

It may also be necessary to unplug all peripherals that aren’t crucial and disable third-party antivirus tools until after the update is finished. 

Ultimately, you can run the Windows Update troubleshooter to detect and fix other possible issues.

Summary

Tiny bugs like these are nothing out of the ordinary. That said, we still all hate when they happen.

Hopefully some of our solutions have helped you to a smoother Windows 11 experience. But if you’re still struggling, feel free to reach out to us. We’d be happy to help!

Read More
A 3 Step DIY Guide to Repairing Error 501

Error 501 - What is it?

Error 501 is an error code that sometimes may occur while you are using Internet Explorer on your Windows PC. The error message is displayed as:

'Error 501: Not implemented or not supported.'

Solution

Restoro box imageError Causes

It is difficult to narrow down the ultimate cause of error 501. This is because this error code can be triggered by multiple reasons such as:
  • Third-party confliction or due to an incorrect HTTP 1.1 setting
  • Improper program installation
  • Changes in the “LocalAccountTokenFilterPolicy” registry key
  • Corrupted Registry Database

Further Information and Manual Repair

The occurrence of this error regardless of what the cause is may cause a lot of inconvenience to you. And if not fixed on the time it can lead to system failure too. To repair the error 501, identifying the cause for the error really helps. By identifying the cause, you can easily select the most suitable solution to fix it.

Let us walk you through the solutions to fix error 501 timely:

Cause: Third-party conflicts or due to an incorrect HTTP 1.1 setting

Solution: If the above cause is the reason for error 501, this means the Local Policy Rights Settings have been altered. And because of that, Windows is not running your desired program. To solve this error simply log on to Windows as an administrator. Then run local computer policy snap-in. Open it and click on the computer configuration. Here you will see the Windows settings option. Click on it and then open security settings, local policies, and click on properties. Now in the add users section select the user which you want to add to the policy and save by pressing OK. After you’ve made changes, now try using internet explorer again. If this is the cause for the error pop, the error will not occur. If it still occurs then this means there is some other underlying cause for the error. Read on to find out.

Cause: Improper Program Installation

Solution: Error 501 may also occur due to improper program installation. The best way to resolve it is to uninstall recently installed programs.

Cause: Changes in the “LocalAccountTokenFilterPolicy” registry key

Solution: Sometimes during installation registry keys also get damaged or changed. If changes in the LocalAccountTokenFilterPolicy” registry key is the issue, then you need to alter the registry key ‘LocalAccountTokenFilterPolicy settings and its value. This key inside the registry database allows Windows to control the various access options that you have. However, due to wrong settings, it denies access and shows error 501 when you open Internet Explorer. To alter registry key settings can be tricky and complex if you are not a computer programmer. In such as scenario it is advisable to download Restoro. This is a user-friendly and multi-functional repair tool embedded with a powerful register cleaner. In addition to this, it also functions as anti-virus and a system optimizer.

Restoro Solution

Restoro is simple and easy to use. To operate this tool on your PC and to reset registry settings you don’t need any technical expertise or sound knowledge. Its smooth navigation makes it easy for users to scan and repair errors like 501 due to registry misconfiguration in seconds.  With this helper, you don’t have to modify Windows registry settings manually. It will do it automatically. Furthermore, if Error 501 is triggered by a corrupted registry database, you can run it to repair this issue too. It cleans and wipes out all the unnecessary and obsolete files that could be corrupting your registry. This includes junk files, internet history, and invalid registry entries. It clears up your hard disk space and repairs your corrupted registry. If your PC’s registry is damaged due to malicious software like viruses and malware, then it uses advanced antivirus to remove them from your system. It has a value-adding backup feature that enables you to create a backup of your files for data safety and recovery in case of loss during repair. Restoro is compatible with all Windows versions.

Starting with Restoro

Here are 3 simple steps to get started:
  1. Click here to download Restoro.
  2. Once the installation is complete, run it to scan for errors
  3. After scanning the errors, simply click repair to resolve the issues including the error code 501.
Along with fixing error code 501 triggered by registry damage, it also repairs all other PC-related issues. It helps maintain a stable and error-free system for the longest time.
Read More
Easy Remove ShopAtHome Guide

ShopAtHome Toolbar is a browser extension. This extension tracks information when you visit a website, whether typing in the URL or clicking a link, the Browser App recognizes whether the URL is that of an Affiliate Store, and, if so, may redirect you through the affiliate network site to the Affiliate Store’s website, at which time, a tracking cookie will be placed in your browser. This cookie is the tracking mechanism that will follow your transaction with the Affiliate Store.

During installation, the Browser App may automatically change the default search engine used by your Web browser, whether via a built-in search box or otherwise, to our search engine. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times.

Multiple anti-virus scanners have detected possible malware in ShopAtHome.com Helper and are therefore classified as potentially unwanted and flagged for optional removal.

About Browser Hijackers

Browser hijacking is actually a form of an unwanted program, often a web browser add-on or extension, which then causes modifications in the browser’s settings. Browser hijackers can do a variety of things on your PC. The idea would be to force users to visit certain sites that are looking to increase their visitor traffic and generate higher ad income. A lot of people assume that these kinds of sites are legitimate and harmless but that is incorrect. Almost every browser hijacker poses an actual threat to your online safety and it is important to classify them under privacy risks. They do not just screw up your web browsers, but browser hijackers could also modify the system registry, leaving your computer or laptop susceptible to other forms of hacking.

Browser hijacking signs and symptoms

Signs that your web browser is hi-jacked include: 1. the home page of your web browser is changed suddenly 2. you find yourself regularly directed to some other web page than the one you actually meant 3. The default search page of the browser is changed 4. you find many toolbars in your web browser 5. you see a lot of pop-ups on your computer screen 6. your internet browser starts running sluggishly or displays frequent glitches 7. Inability to navigate to particular sites, particularly anti-malware as well as other security software sites.

How browser hijacker infects PCs

Browser hijackers infect computers through malicious email attachments, downloaded infected documents, or by checking out infected internet sites. They also come from add-on programs, also called browser helper objects (BHO), web browser extensions, or toolbars. Other times you may have unintentionally accepted a browser hijacker as part of a software program package (generally freeware or shareware). Popular examples of browser hijackers include Conduit, CoolWebSearch, Coupon Server, OneWebSearch, RocketTab, Delta Search, Searchult.com, and Snap.do.

The best ways to get rid of browser hijackers

Some hijackers could be removed simply by uninstalling the related freeware or add-ons from the Add or Remove Programs in the Microsoft Windows Control Panel. Sadly, the majority of the software packages utilized to hijack a web browser are deliberately designed to be hard to detect or remove. Besides, browser hijackers can modify the Windows registry so it can be very difficult to fix manually, particularly if you are not a very tech-savvy person.

Help! Malware Preventing Anti-virus Installation And Access To The Web

All malware is inherently dangerous, but certain kinds of malware do a lot more damage to your computer or laptop than others. Some malware sits in between the computer and the net connection and blocks some or all websites that you would like to visit. It might also block you from adding anything on your PC, especially anti-malware applications. If you’re reading this, odds are you’re stuck with a virus infection that is preventing you to download and/or install Safebytes Anti-Malware software on your PC. Do as instructed below to get rid of the malware by alternate methods.

Boot your PC in Safe Mode

In the event the malware is set to load at Windows startup, then booting in Safe Mode should avoid it. Just the minimum required applications and services are loaded when you boot your personal computer in Safe Mode. To launch your Windows XP, Vista, or 7 PCs in Safe Mode with Networking, please do as instructed below. 1) Press the F8 key repeatedly as soon as your PC boots, but before the big Windows logo shows up. This will conjure up the “Advanced Boot Options” menu. 2) Make use of the arrow keys to choose Safe Mode with Networking and press ENTER. 3) Once you get into this mode, you should have online access again. Now, obtain the virus removal application you need by utilizing the browser. To install the application, follow the guidelines in the installation wizard. 4) Right after installation, do a full scan and let the software delete the threats it detects.

Use an alternate web browser to download a security program

Malicious program code can exploit vulnerabilities in a particular browser and block access to all antivirus software websites. The best solution to avoid this problem is to choose a browser that is well known for its security features. Firefox contains built-in Phishing and Malware Protection to keep you secure online.

Install and run anti-virus from a USB drive

Here’s another solution which is using a portable USB anti-virus software package that can check your system for viruses without the need for installation. Try these simple actions to clean up your affected computer by using portable anti-malware. 1) Make use of another virus-free computer system to download Safebytes Anti-Malware. 2) Put the USB drive into the clean PC. 3) Double click on the downloaded file to run the installation wizard. 4) When asked, choose the location of the USB drive as the place where you would like to store the software files. Follow the on-screen instructions to finish the installation. 5) Now, plug the thumb drive into the corrupted system. 6) Run the Safebytes Anti-malware directly from the pen drive by double-clicking the icon. 7) Run Full System Scan to identify and clean-up up all types of malware.

SafeBytes Anti-Malware Features

If you’re planning to purchase anti-malware for your computer system, there are many brands and utilities for you to consider. Some are very good ones, some are ok types, while some are simply just fake anti-malware software that could harm your PC themselves! While looking for an antimalware tool, pick one that provides reliable, efficient, and total protection against all known computer viruses and malware. While considering the dependable software programs, Safebytes AntiMalware is undoubtedly the highly recommended one. Safebytes is among the well-established computer solutions firms, which provide this complete anti-malware tool. With its cutting-edge technology, this application can help you remove multiples types of malware including computer viruses, worms, PUPs, trojans, adware, ransomware, and browser hijackers. SafeBytes anti-malware takes computer protection to a totally new level with its enhanced features. Here are a few popular features found in this program: Antimalware Protection: With a critically acclaimed anti-malware engine, SafeBytes offers multilayered protection that is intended to find and get rid of viruses and malware that are hidden deep inside your computer’s operating system. Live Protection: SafeBytes provides complete and real-time security for your PC. It’ll continuously monitor your pc for hacker activity and also gives users sophisticated firewall protection. Extremely Speed Scanning: SafeBytes Anti-Malware has got a multi-thread scan algorithm that works up to 5x faster than any other anti-malware software. Web Filtering: SafeBytes provides an instant safety rating on the pages you are about to check out, automatically blocking harmful sites and make sure that you’re certain of your online safety while browsing the net. Lightweight Application: This software program is not “heavy” on the computer’s resources, so you will not find any overall performance troubles when SafeBytes is operating in the background. 24/7 Customer Service: Skilled technicians are at your disposal 24/7! They will quickly fix any technical issues you might be encountering with your security software.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove ShopAtHome without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by ShopAtHome

Files: File %PROGRAMFILESSelectRebatsToolbarShopAtHomeToolbar.dll. File %WINDIRDownloaded Program Filesinstall.inf. File %WINDIRDownloaded Program Filessahagent-cdt1004.exe. File %LOCALSETTINGSTempsahagent-cdt1004.exe. File %LOCALSETTINGSTempcdt1004.sah. File %LOCALSETTINGSTempsetup4002b.cab. File %LOCALSETTINGSTempsetup4002b.ini. File %SYSDIRap9h4qmo.ini. Search and Delete: ap9h4qmo.ini. File %SYSDIRap9h4qmo.exe. File %SYSDIRBundleLite_westfrontier1001.exe. File %SYSDIRap9h4qmo.ini. File %WINDIRa95kfrhe.exe. File %SYSDIRa95kfrhe.ini. File %SYSDIRa95kfrhe.ini. File %SYSDIRq17i9a4j.ini. Search and Delete: ap9h4qmo.ini. Directory %LOCALSETTINGSTempSahUpdate. Registry: Key 759C257C-F750-4F52-AB58-FB8A7B8770FE at HKEY_CLASSES_ROOTTypeLib. Key HKEY_CLASSES_ROOT named GRInstall7.Installer Key HKEY_CLASSES_ROOT named GRInstall7.Installer.1
Read More
How to Fix Windows 10 Error 0x80070017

Error Code 0x80070017- What is it?

Error Code 0x80070017 is an error code that is most often associated with Windows 10 installations, although it has also been encountered by users on previous versions of the Windows operating systems. It is usually encountered as users attempt to install a new version of the software on their machine.

Common symptoms include:

  • A vague error message regarding the inability of the system to copy over the necessary files pops up as users attempt to install a new version of the Windows operating system on their computer

While it can be hard to tell what the exact cause of Error Code 0x80070017 is on your specific device, the good news is that there are two primary methods that can be used to fix the problem and to allow you to proceed with your installation. These two methods do require some degree of technical knowledge and/or skill, so if you don’t feel like you have the ability to undertake them on your own, be sure to get in touch with a trusted computer repair professional to assist you.

Solution

Restoro box imageError Causes

The most basic cause of Error Code 0x80070017 is that some of the files that are needed by the system to complete the installation are either not being found by the computer or are believed to be corrupted by the system. When this happens, security features within the software prevent it from completing the installation process, so as to avoid damage to the computer. Error Code 0x80070017 can be disruptive to your installation process, but there are two basic methods that can be employed to resolve it.

Further Information and Manual Repair

While it can be frustrating to encounter Error Code 0x80070017 on your Windows machine, there are two methods that can be used to try to resolve the problem. One of these methods is extremely simple, even for the most basic users, while the second method takes a little bit more skill and technical knowledge. If you aren’t able to complete these methods on your own, be sure to get in touch with a qualified computer repair technician that can assist you. Here are the best ways to attempt to resolve Error Code 0x80070017 on your device:

Method One:  Clean Your Physical Disk

If you purchased a physical disk version of the installation files for your Windows operating system, remove the disk from your drive and clean it using a microfiber or other lint-free cleaning cloth. As you wipe down the disk, do not use any chemicals, and be sure to wipe gently from the center towards the outside edge rather than the other direction, as failure to do so can damage the disk irreparably.

In some cases, you may need to contact Windows support if you believe that there is an error on the disk itself, such as a scratch, that would prevent the disk from being used as needed in the installation process. They may be able to offer you a replacement disk or you may be able to download a digital copy of the version that you are attempting to install on your machine.

Method Two:  Use the Chkdsk Utility

To determine if there may be an error within the disk drive itself, place the installation disk into the drive and restart the system. Go through the prompts until you see the option to “repair your computer.” Choose the operating system that you are using, go into the menu for System Recovery, and type in the words “Chkdsk/r” to begin to use the tool.

Whenever you run a tool like Chkdsk on your computer, it is important to restart your machine afterward to ensure that any changes that have been made are able to be fully applied and accepted by the operating system that you are running.

Method Three: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.
Read More
A Simple Guide to Fixing Error Code 0x80070424

Error Code 0x80070424 - What is it?

The error code 0x80070424 is a Windows PC error. It may occur when using Windows Update, Microsoft Update or while trying to change Windows Firewall settings. This error does not allow you to enable or disable the Firewall on your PC. It is quite common on Windows 7 and Vista. Symptoms of error code 0x80070424 include Windows Firewall may not be listed on Services.msc, inability to change Windows Firewall settings and you may come across this error message when restarting your PC, “Base Filtering Engine Service could not be found in the system”.

Solution

Restoro box imageError Causes

Some of the common causes of the error code 0x80070424 include:
  • Base Filtering Engine Service file corruption
  • Registry issues
When you encounter this error code on your system, it is recommended to fix it immediately as this error can lead to serious PC damages.

Further Information and Manual Repair

To resolve the error code 0x80070424 here are some of the best DIY solutions for you. By following these solutions, you can fix the error all by yourself. These are simple, easy, and quick PC fixers that require no technical expertise. Just follow the simple steps and the error will be resolved in the shortest time.

Re-Install Windows Firewall & Filtering Engine

If the underlying cause of the error 0x80070424 is Base Filtering Engine Service file corruption, then the best way to resolve it is to download the Firewall and register file from a reliable website. Once you download it extract the zip on your desktop.
  • Double click on both files one by one to confirm their installation on your PC. Once installed, restart your PC and click on the start button. Search file type and run and then press enter.
  • When the Run window opens, type REGEDIT and click OK. After that, from the left sidebar navigate to HKEY_LOCAL_MACHINESYSTEMCurrentControlSetservicesBFE.
  • Now simply right-click on BFE folder and choose permission. Once that’s done, click on add button and type everyone then press OK to confirm settings.  Here you will see the ‘everyone’ added field.
  • After that in the below permission panel, tick the box that says Full Control and confirm. Now close the window and go to the menu and type services MSC.
This will open the service window. From the list search for ‘Base Filtering engine file’ right-click on it. Now search for Windows Firewall and see if you can change the settings. This procedure is most likely to resolve the error code 0x80070424 on your PC. It is time-consuming but worth it.

Use a Registry Cleaner

None the less, if the error is triggered by registry issues, then it is advisable to download Restoro. This is an advanced and highly functional PC fixer integrated with multiple utilities including a powerful registry cleaner. The registry cleaner utility detects all registry issues on your system and fixes them in seconds. It wipes out the excess, unnecessary, and obsolete registry entries and files corrupting your system cleans, and restores the registry. It is user-friendly and compatible with all Windows versions. So whether you are using Windows 7, 8, XP or Vista, you can run it on all versions with ease and resolve the error code 0x80070424 generated by registry issues. This software also includes other functional and value-added features like antivirus and a system optimizer. Click here to download Restoro and resolve error code 0x80070424  on your PC today!
Read More
Fix Remote Desktop: Your credentials ...
Experiencing issues while using Remote Desktop connections is not uncommon. One of the issues that users encountered recently while trying to connect to their Remote Desktop network is the error saying, “Your credentials did not work, The login attempt failed”. If you are one of these users, then you’ve come to the right place as this post will walk you through fixing the problem. When facing this kind of problem, the first thing you can try before you do some troubleshooting steps is to verify the credentials. But if you are certain that you’ve entered the correct credentials just like what other users reported, then it’s completely a different matter. Based on the reports, this error is common on newly installed versions of Windows 10 or after reinstalling the operating system which could mean that the problem might be due to the Windows security policies or the username might have been recently modified. The latter case is a possibility especially if you’ve reinstalled Windows 10 and had entered a new username. In such a case, you will really have a difficult time connecting to your Remote Desktop connection since its credentials do not really automatically change. If you’ve verified that your credentials are correct, then now’s the time you troubleshoot the problem with the help of the potential fixes provided below. Just make sure that you follow each one of them in sequence.

Option 1 –Try to run the Network Adapter troubleshooter

To run the Network Troubleshooter, refer to these steps:
  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
  • Restart your computer.

Option 2 – Try to change the network profile from public to private

According to some reports, this error occurs on systems where the network profile was set to public. Thus, you need to change the network profile to private to resolve the problem. How? Refer to these steps:
  • Go to Start and from there click on Settings > Network & Internet > Status.
  • Next, click on the “Change connection properties” option.
  • After that, set the radio button of Network Profile from Public to Private.
  • Wait for a couple of seconds until the system is done applying the changes you’ve made and then see if you can now connect to the Remote Desktop connection.

Option 3 – Try changing the account username

As mentioned, one of the possible causes for this error is the reinstallation of the operating system. You might have changed the username for the system but it does not really change the username of the Remote Desktop connection as well. Thus, you have to change the username back to what it was before you’ve reinstalled Windows 10.

Option 4 – Try modifying the Windows Security Policy

You can also try to edit the Windows Security Policy as it could help in resolving the error. This Windows Security Policy, when enabled, will not allow non-admin users to log on to the Remote Desktop connection. So if you want to allow non-admin users to use the Remote Desktop connection, then you need to modify this policy. Note that you can only do that if you are the admin of the system yourself.
  • Tap the Win + R keys to open the Run utility.
  • Then type “secpol.msc” in the field and tap Enter or click OK to open the Local Security Policy.
  • After opening the Local Security Policy window, select Local Policies > User Rights Agreement located on the left pane.
  • Next, double click on “Allow log on through Remote Desktop Services” located in the right pane.
  • And in the next window that appears, select Add user or group.
  • After that, type in the username of the intended non-admin user under the “Enter the object names to select” column.
  • Once done, click on the Check Names button to fix the username and then click OK to save the changes made.
  • Restart your computer.

Option 5 – Use the Group Policy Editor

  • Tap the Win + R keys to open the Run dialog box and then type “gpedit.msc” in the field and tap Enter to open the Group Policy Editor.
  • Next, navigate to this path: Computer Configuration > Administrative Templates > System > Credentials Delegation.
  • Double click on the “Allow delegating default credentials with NTLM-only server authentication” policy setting located on the right pane to edit it.
  • After that, shift its radio button to Enabled and click on Show.
  • Then type “TERMSRV/*” in the Value box and click OK.
  • Now repeat the same for the following policy settings:
    • “Allow delegating default credentials”
    • “Allow delegating saved credentials”
    • “Allow delegating saved credentials with NTLM-only server authentication”
  • Once you’re done, restart your computer and see if the problem is fixed.
Read More
Toggle to turn Bluetooth On or Off is missing
Support for Bluetooth hardware has always been included in the Windows 10 operating system for a long time now. And it just keeps getting better especially now with the support for the latest version of Bluetooth 5.0 LE. However, there are still times when Bluetooth experiences a couple of issues one of which is users were not able to turn on or off Bluetooth on their Windows 10 Pc since the option to turn Bluetooth off or on is missing in the Windows 10 settings app and even in the Action Center. So if you are one of the users who experience the same problem, read on as this post will guide you in resolving the issue. To resolve this Bluetooth issue, here are some suggestions that could help:

Option 1 – Try running the Bluetooth Troubleshooter

As you know, Windows 10 has various troubleshooters with user-friendly interfaces where you can utilize them to fix issues in your PC. And since you’re dealing with some Bluetooth problem, you have to run the Bluetooth Troubleshooter.
  • Open the Windows 10 Settings.
  • Then go to Update & Security > Troubleshoot.
  • You should find the option for Bluetooth on your right-hand side – click on it then click on the “Run the troubleshooter” option.
  • Now follow the next screen options.

Option 2 – Try to reinstall or update the Bluetooth driver

The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since then you have trouble removing the Bluetooth devices and so to fix the issue, you can update, roll back or uninstall the Bluetooth drivers. How? Follow the steps below.
  • Tap the Win + X keys to open the Device Manager.
  • Next, look for the Bluetooth device and right-click on it.
  • Select the option “Update driver”.
  • After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.
Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it. And if you want to reinstall the Bluetooth driver, just select the “Uninstall driver” option and follow the next on-screen instructions that follow.

Option 3 – Configure the Bluetooth Services

If the first two options didn’t work, the next thing you can do is configure Bluetooth Services. How? Simply follow these steps:
  • Tap the Win + R key combination to open the Run dialog box.
  • After that, type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • You will then see a list of services and from there, look for the following services and make sure that their default values are set as follows:
    • Bluetooth Handsfree Service – Manual (Triggered)
    • Bluetooth Audio Gateway Service – Manual (Triggered)
    • Bluetooth Support Service – Manual (Triggered)
    • Bluetooth User Support Service – Manual (Triggered)
  • Now click on the Start button to start all the aforementioned services and then check if you can now see the option to turn Bluetooth on or on.
Read More
Best Browsers in 2021 with browser description
In today's digital life, when we access the internet daily, browsers are essential almost as our operating system, after all, we do access all of the internet data via them, and having a good, reliable, and personal browser tailored for our needs can make all the difference in the world. In today's article, we will introduce you to the five greatest browsers of today, we will point their advantages and disadvantages and why should you pick one or another. As with each piece of software, there is not an ultimate browser, better than anything else and we will not favor anyone on this list, the decision which you should use is solely up to you, we are here to provide you with an objective opinion on each one. All of this being said, let's begin with the countdown in no particular order.
  1. Mozilla firefox.

    firefox browser If you consider yourself a power user or you value your privacy then firefox is the browser for you. It is open source and is packed with great features like reporting when your email has been used for a known data breach, it stops annoying pop-up notifications, stops browser fingerprinting, and many more. Firefox is also a cross-platform browser making it a great choice if you want to transfer and use your data across multiple devices with one account. The downside of firefox however is its speed, this browser is the slowest on this list, I guess features and advantages took their tool in the speed department, but if that is not a concern for you and you feel like the positives outweigh some slower speed, grab it here.
  2. Google Chrome

    chrome browser Chrome browser has been a game-changer when it was released and even today some of its features are still great and needed. It is packed with some great features like tab freezing, for example, it is cross-platform meaning that also as firefox you can change data between browsers on different devices. it is a very expandable browser with tons of extensions and its speed performance is very very good. The downside of Chrome are two things sadly, one of them is its hunger for RAM, the browser takes a big chunk of RAM once it is active and on some older computer with limited RAM it performs slowly, another is telemetry which its sending, in other words, other browsers don’t come with the lingering fear that Google’s just a little bit too involved in all of our lives. But if downsides do not trouble you and you have a decent amount of RAM in your system chrome might be the best solution for you, grab it here and check it out.
  3. Microsoft Edge

    edge browser Or should I say Microsoft edge 2.0 since this new Edge is completely recoded and rethought, a completely new browser based on chromium. The first version of the edge was an inhouse attempt from Microsoft and it was a disaster, I guess the lesson was learned, and this new edge we have today is a great Browser, it is lightning fast and packed with some great features with one among them standing out I just love, that is the ability to save web pages as applications and truth to be told you have to try this in order to see al great advantages it offers. A very interesting feature is that edge itself wins the speed race from all of the 5 contestants here which is a great surprise. Of course, the downside of annoying Microsoft pushing it to be your default is, well it's Microsoft, as chrome is tied to Google so is edge tied to Microsoft, and the same dreaded feeling that big MS is watching you. If however, you do not concern yourself with these kinds of things, since it is already part of Windows 10, give it a spin and try it, I am sure you will at least love its blazing speed.
  4. Vivaldi

    vivaldi browser A new kid on the block, relatively unknown Browser Vivaldi offers some great customizable features no other one on this list offers, a very unique and down to each detail customization option, you can literally tweak each and every aspect of this browser making it best customizable and personal browser ever. How it is also based o chromium, every chrome extension works in it naturally. It is very good in speed and constantly updated and developed. The downside, well if you are anything like me, you could spend ages trying to customize it, ages, it has tons of features, and making it really feel and tick as you want can consume a really lot of time. If this thing does not bother you at all, grab Vivaldi here.
  5. Opera

    opera browser Last but not least, we have another relic of the old browser age, the Opera browser. Packed with great security and great in-house features like a built-in VPN, built-in ad blocker, built-in crypto wallet, etc this browser seems like a swiss army knife. Opera is full of features and it shows once you start using it. The downside of opera is that its look and feel are specifically tailored to a certain type of user and not everyone will find that appealing or attractive, add some great but hidden and hard to come by features and it may go unnoticed. However, I think you should really give it a go since it definitely deserves more attention than it gets. Grab it here and check it out.
That's it, 5 great browsers to look up, I hope that you have enjoyed the read and I hope to see you again here for more articles. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
Read More
Computer is stuck on the Hi there screen
As you know, installing Windows 10 is quite a complicated process in the background even though it may look like an easy task in the foreground. There are times when the setup is stuck on the “Hi there” screen where you won’t be able to input any information in the fields given and you wouldn’t be able to do anything else since the screen does not move ahead. There are a lot of possible reasons why this issue occurs. It could be due to a damaged setup image, invalid boot configuration, and many more. To resolve this problem, there are several options you can check out. You can try to get a new setup image or run the Automatic Repair or you could also try to recreate the Boot Configuration files or BCD. To get started in checking out these solutions, make sure to follow the instructions provided below.

Option 1 – Try to run the Automatic Repair Utility

You might also want to use Automatic Repair in fixing the error. To do so, follow the steps below.
  • You can start by creating and booting from a bootable Windows 10 USB Stick.
  • After that, click on Repair your computer located on the bottom left corner when you are on the initial Windows Startup screen.
  • Next, click on Troubleshoot, and then on the other screen, click the Startup Repair option.
  • Now select the operating system you want to repair. Once you do that, it will start to repair your operating system. Wait until the process is completed and then check if the problem’s now fixed.

Option 2 – Try to rebuild the BCD files

You can also try rebuilding the BCD files to resolve stuck screen issue in your Windows 10 computer.
  • You can start by booting into the installation environment for Windows 10 from an installation media.
  • After that, click on Repair your computer and on the blue screen, select Troubleshoot and then select the Advanced options menu.
  • From there, select Command Prompt and once you open it, enter each one of the commands given below by sequence.
    • bootrec /FixMbr
    • bootrec /FixBoot
    • bootrec /ScanOS
    • bootrec /RebuildBcd
  • Once you’re done executing the commands given above, type “exit” to close the Command Prompt window and then restart your computer and see if it fixed error code 0xc000014c.

Option 3 – Try recreating the Windows 10 installation USB

Recreating the Windows 10 installation USB might help in fixing the problem. You can use a USB drive to do so but make sure that it has a great read-write speed. Follow the steps below to recreate Windows 10 installation USB”
  • Click this link and then click the Download Tool Now button.
  • Next, click the “Use the tool to create installation media (USB flash drive, DVD, or ISO file)…” option and follow the next given instructions on the screen.
  • Now select the ISO file option in step 5.
  • After that, you should now have an ISO file.
  • Next, go to the location where you’ve downloaded the ISO file.
  • Then right-click on the Windows 10 ISO file and select the Open with option and then select File Explorer.
  • Now click on “setup.exe” and follow the next instructions that appear on the screen. When asked, you have to select either Nothing (clean install) or Keep personal files only option. Take note that you must not select the “Keep personal files, apps, and Windows settings since it doesn’t really work.

Option 4 – Try getting a new Windows image file

If none of the four given options above worked, you might want to get a newer installation image using the Windows Media Creation tool. After that, create the bootable USB drive and once completed and then try to run the Windows 10 setup again.
Read More
How to Fix ACPI.sys Blue Screen Error
If, while using your computer, you encounter the ACPI.sys Blue Screen error, read on as this post will guide you in fixing the problem. The ACPI.sys file is a Windows operating system file that is related to the MSDN 2939. ACPI.sys, the Windows ACPI driver, is an inbox component of the Windows operating system. It is the one that supports the power management as well as the Plug and Play or PnP device enumeration. And so if this file ends up getting corrupted, it is known to cause a Blue Screen error. Another possible cause for the ACPI.sys Blue Screen error includes RAM issues, incompatible firmware, hard disk issues, corrupted drivers or malware infection, and so on. Here are some Blue Screen errors that can be triggered by the ACPI.sys file:
  • KMODE EXCEPTION NOT HANDLED
  • PAGE FAULT IN A NONPAGED AREA
  • SYSTEM THREAD EXCEPTION NOT HANDLED
  • IRQL NOT LESS OR EQUAL
  • KERNEL DATA INPAGE
  • SYSTEM SERVICE EXCEPTION
To fix the Blue Screen error associated with the ACPI.sys file, refer to the instructions provided below.

Option 1 – Try to recreate the ACPI.sys file

If the first option didn’t work, the next thing you can do is to recreate the ACPI.sys file. Every time your Windows 10 PC boots up, it looks for all the system drivers in place and if it is unable to find them, it tries to create them. This is why if you remove your corrupt driver file, chances are, you might get a fixed file recreated just for you. How? Refer to the steps below.
  • Boot your Windows 10 PC in Safe Mode.
  • Then open File Explorer and navigate to this location: C:/Windows/System32/drivers
  • From there, look for the file named ACPI.sys and rename it to ACPI.old.
Note: As you can see, the file’s extension has changed from .sys to .old.
  • Now restart your computer and check if the ACPI.sys Blue Screen error is now fixed.

Option 2 – Try to update or rollback the ACPI Driver

The first thing you can try to fix the Storport.sys Blue Screen error is to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Tap the Win + X keys to open the Win X menu and from there, select the Device Manager.
  • After opening the Device Manager, look for the ACPI.sys driver and right-click on it, and then select Properties.
  • Next, go to the Driver section. Note that the rollback option would only be available if you’ve recently updated the ACPI.sys driver. So if you can’t see it then click on the Update Driver button.
  • After that, Windows will automatically check for the problems that could be related to the Blue Screen error.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can also directly download the relevant drivers of your computer from the manufacturers’ website. So if you have an SSD, the issue might be due to an old storage driver. On the other hand, if updating the ACPI driver, didn’t work, you can also try to copy the ACPI.sys system driver file from the System32 folder of another computer that’s functioning properly and runs the same Windows OS version. Afterward, place it on your problematic computer and check if it fixes the BSOD error or not.

Option 3 – Run System File Checker or SFC scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
 Reboot your PC.

Option 4 – Run the Blue Screen Troubleshooter

Troubleshooting Blue Screen of Death errors wouldn’t be complete without the Blue Screen troubleshooter. As you know, it is a built-in tool in Windows 10 that helps users in fixing BSOD errors like ACPI.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 5 – Run System Restore

  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status