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What to do if Remote Desktop is not working or won’t connect in Windows 10

One of the biggest annoyances in Windows 10 is that it’s upgrading from one version to another. Although these upgrades are necessary to fix some bugs or improve user experience, some of them actually bring bugs into the computers instead. And in one of the recent Windows 10 updates, a lot of issues were found especially for users who use Remote Desktop on a daily basis. The error stacks up as Windows 10 Remote Desktop Protocol client is not working or won’t connect and can’t find the computer HOSTNAME generally. Based on the reports by users who experienced this issue, there are two cases around it:

  1. Users who try to reach a specific website or folder on the network

Some users encounter this error when they try to run the Network Troubleshooter. Even when they add the server name inside it, it still won’t identify the problem, and unpredictably, the driver seems to appear and disappear every now and then. And even after connecting, the network commands don’t work at all. This is really troublesome for users who have lots of PCs and all the other systems do not appear on the network.

  1. Remote Desktop isn’t able to find the computer HOSTNAME

Some other users reported that the error appeared when they use the classic remote desktop software. It keeps on failing and throwing the error message, “Remote Desktop can’t find the computer “HOSTNAME”. If this is the same scenario you are having, it means that “HOSTNAME” does not belong to the specified network. So you need to verify the computer name and domain where you are trying to connect to. There are times when it used to work after some users tried connecting to the domain a couple of times. However, when users try to use the UWP version of Remote Desktop, it seems to connect most of the time.

This kind of problem is definitely a DNS issue. It could be that there are two different records on the DNS server which is why it connects and other times it doesn’t. When it is able to resolve the correct address, the drives connect to the PC however, after a couple of minutes, they will suddenly go missing. Using “nslookup” for the hostname, multiple times, you can check this and see if you’ll get identical results all the time.

nslookup [–SubCommand …] [{ComputerToFind| [–Server]}]

If you’ve determined that the drives disappear each time, you may have to change the DNS server or ask your admin to resolve the problem for you.

Alternatively, you can also check out another option that has worked for a lot of users. This second option is disabling the IPv6 on the network adapter. In case you don’t know, Windows 10 prefers IPv6 over IPv4 so if you now have issues using IPv6 to connect to the servers, you can change your computer’s settings so that it’ll only use IPv4 instead of IPv6. To do so, follow these instructions:

  • Open Settings > Network and Internet > Ethernet > Change Adapter options.
  • From there, right-click on the adapter for where you want to disable it and then select Properties.
  • Next, look for the checkbox labeled, “Internet Protocol Version 6 (TCP/IPv6)” then uncheck it.
  • Now click on OK and restart your PC to save the changes made.

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Windows can’t find one of the files in theme
Recently, a number of Windows 10 users getting an error on their computers that state, “Windows can’t find one of the files in this theme”. According to the affected users, this error occurs at random times even when they didn’t make any changes to their computer’s theme prior to getting the error. If you are one of these users, read on as this post will help you resolve this problem. If you click on the Yes button of the dialog box where the error is displayed, it won’t fix the problem as you will still get the same error from time to time. This kind of error could be caused by the executable file named “SettingSyncHost.exe”. It is possible that this executable file is unable to sync your theme all over your computer. On the other hand, it could also be due to some problems with the active theme. To resolve this issue, you can try to change the active theme, or disable the custom screensaver or disable theme syncing on your computer, as well as run a System File Checker or run the DISM tool. For more instructions, follow the options given below.

Option 1 – Try to change the active theme

The first thing you can do to fix the error is to change the active theme of your computer since the SettingSyncHost.exe file might not be able to properly sync the theme on the computer.
  • Go to Settings and click on Personalization.
  • Next, click on Themes and scroll down to apply a theme, and change the theme of the operating system.
  • After that, tap the Win + R keys to open the Run dialog box and type “%windir%ResourcesThemes” in the field, and then tap Enter to open the folder where the theme files are located.
  • Once you’re done, right-click and select delete for the active theme to remove the theme and its resources. This should fix the root cause of the problem. If not you can try to create a new Windows 10 theme and save it.

Option 2 – Try to disable the custom screensaver

The custom screensaver is a part of the mechanism of the lock screen. Although they were needed in the earlier Windows versions to prevent the discoloration of CRT monitor screens, they are no longer needed in the current version of Windows. Thus, you can try to disable it as it could be the one that’s causing the problem.
  • Click on the Start button and go to Settings > Personalization > Lock screen.
  • Here, scroll down and click on the Screen Saver settings.
  • After that, select the “Screen saver to (None)” option from the drop-down menu. This will disable the custom screensaver.

Option 3 – Try to disable theme syncing on your computer

You could also try to disable the theme sync feature to fix the problem. This has worked out for some users. To do so, follow these steps:
  • Click on the Start button and go to Settings > Account > Sync your settings.
  • From there, toggle off Themes in the individual sync settings column. This will disable the Theme syncing.
  • Restart your computer and see if the problem is now fixed.

Option 4 – Run the DISM tool

The next thing you can do is run the DISM tool. This tool is known to repair potentially corrupted files in your system as having them could also system issues like the “Windows can’t find one of the files in this theme” error. To repair these corrupted system files, you can run the DISM commands:
  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, input each one of the commands listed below sequentially to execute them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-Image /RestoreHealth
  • Once you’ve executed the commands given above, restart your computer and check if the problem is now fixed.

Option 5 – Run the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why you’re getting the “Windows can’t find one of the files in this theme” error. To run the SFC command, follow the steps given below.
  • Type “cmd” in the Start search and then right-click on the appropriate search result.
  • Next, select “Run as administrator” to open Command Prompt with admin privileges.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Now restart your computer and see if the problem is fixed or not.
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What to do if Windows 10 PC turns on by itself
A PC that turns on by itself every so often can get quite annoying. Many users have faced this problem countless times. There are lots of possible reasons why your Windows 10 PC turns on by itself, wakes up from sleep, standby, or even when it’s shut down. To find out what exactly woke your computer, simply open Command Prompt as admin and type the following command:
powercfg –lastwake
Once you enter the command given above, it will show you the last device that woke your PC up. After that, you need to type in the next command:
powercfg –devicequery wake_armed
After entering the command, it will show you a list of all the devices that could wake your PC up. The goal in running these commands is to understand the reason what’s really causing your PC to turn on and see the reason is on the hardware level or not. Here are a couple of options you can try if your Windows 10 PC turns on by itself.

Option 1 – Try disabling Fast Startup

As you know, Windows 10 comes with a mode called Fast Startup which does not turn off the computer in the usual manner. This mode keeps your computer in a mixed state so that when you turn it on again, it will be a lot faster. However, as useful as this feature appear to be, some security experts find this an issue, for numerous reasons – for one, it can turn on your Windows 10 PC by itself. Thus, you need to disable this feature to fix the problem.

Option 2 – You need to stop the Task Scheduler from waking up your computer

There are times when the issue has something more to do with the software than hardware. It could be that you are using a Scheduled Task to get some work done on your computer at a particular time of the day or many times a day. That’s why if you really are using Task Scheduler, you need to change the Power settings of Windows to make sure that it ignores those tasks rather than deleting them instead when your computer is either on Hybrid or Standby mode.
  • Open the Power Options and then click on “Change Plan Settings”.
  • After that, make sure to choose the correct power plan and then select the “Change advanced power settings” option.
  • Next, look for the Sleep tree and expand it to view the “Allow Wake Timers” option and then disable it. Disabling this option will make sure that none of the program that could wake your PC up when it’s either on shutdown or sleep mode. However, this only applies to laptops.

Option 3 – Try to disable Automatic Restart

There are instances when the computer crashes and the system restarts itself. This is actually by design – when your computer has been left on standby, the computer will restart and if the program repeats, it will keep on waking your PC up.
  • In the Search bar, type in “system”.
  • Once it appears from the search results, click on it.
  • Next, select Advanced system settings on the left side and then go to the Advanced tab.
  • From there, click on Settings under Startup and Recovery.
  • Then unmark “Automatically Restart” and click on OK.

Option 4 – Adjust the Power Management option of both the Keyboard and Mouse

As you know, two of the culprits in waking your PC up are the keyboard and the mouse. If they’re slightly moved or hit, your PC turns on. To prevent these two from waking your computer up, you need to make some adjustments to their power management option since they have one. You can disable this option to ensure that they won’t wake your PC up unless you really want it to.
  • Tap the Win + X keys and then tap M to open the Device Manager and list all the hardware on your computer. From there, select your keyboard or mouse.
  • Next, right-click and then go to Properties and go to the Power Management tab.
  • In this tab, uncheck the “Allow this device to wake the computer” box.
Note: Aside from the keyboard and mouse, if you are also using any gaming rig to play games on your computer, then you might have to disable their power options as well as they could also wake your computer. Just make sure that either the keyboard or the mouse has the ability to wake your computer up at the very least as it can be quite inconvenient to tap the Power button every time you want to turn on your computer.

Option 5 – Modify Wake On Lan

The Wake On Lan feature can bring back your computer online if it is connected to a network. This feature is useful especially when a computer wants to communicate or to send data or files to a network computer which should come online only when it’s requested. Wake On Lan is built into the hardware, i.e. network adapter so it is one of the possible reasons why your PC turns on by itself.
  • Tap the Win + x keys then hit M to open the Device Manager and then under the Network adapters, look for the one that was listed above. Take note that you must not change anything with the ones that are listed as Miniport.
  • Next, right-click and select Properties and then go to Power management and from there, uncheck the “Allow this device to wake up the computer” option. This will ensure that no PC on the network can ever wake your computer up.

Option 6 – Prevent any scheduled Windows Update and Automatic maintenance

It is also possible that the Windows Update has restarted your PC to complete the update. This depends on your active hours or a predefined schedule. AS you know Windows has a built-in Automatic Maintenance mode which wakes the computer up at the scheduled time and performs the system update. This could be one of the possible reasons why your computer turns on by itself. so to prevent any scheduled updates and maintenance, you can simply change the time for Automatic maintenance. How? Follow these steps:
  • Open Settings then go to Windows Update and Security >Windows Update and select Active Hours.
  • After that, type in “Automatic maintenance” in the search bar to change the time for Automatic maintenance.
  • From there, you can adjust the timing or just uncheck the “Allow scheduled maintenance to wake up my computer at the scheduled time” box.
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Driver Power State Failure Error in Windows
Driver state power failure error can be linked to three things happening in your computer. Incorrect power settings, driver issues, or incompatible hardware. Sadly when this error happens you only receive a blue screen of death with this message: Blue screen of death driver power state failureSadly receiving this blue screen does not really explain which of the three cases is the correct one and causing the unwanted issue. That being said, this article will not offer you a direct solution this time, it will be more like a guide on what to check and to do in order to remove this error, reason for this is the nature of the error itself. If your computer is booting properly and you can enter Windows without issues the first thing you can try is going into power options and set it to high performance, if you are on a laptop set high performance both ways, when plugged and when on battery. Power performance settings can reflect on some hardware and can cause mayhem. After setting reboot the computer and see if the error repeats itself. If the error persists go to the device manager and see if there is hardware that has any kind of warning beside it. If there is, update the driver or remove the driver of the device to see if this fixes the issue. If all of the previous two things fail there is another thing you could try. Turn off your computer and disconnect all hardware except the most basic one. Now, this may take a long period of time but boot your computer and then repeat this process but each time add a new piece of hardware to eliminate and find which one is causing the issue. When found try to see if it is repairable through driver updates or get a new device.
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Stellar Phoenix Outlook PST Repair Vs. ScanPST.Exe

Outlook PST Errors

Problems occur when your PST file becomes corrupted or hits the size limit. Outlook will start to display error messages. These errors include like 0x80040119, 0x80040600, and 0x8004060c.

Error Causes

You might think Outlook problems are just a minor inconvenience. You can’t access your emails and contact information, but that doesn’t actually affect computer security, right? Wrong! Outlook problems can indicate serious corruption issues within your system.

In many cases, your PST file can even be targeted specifically by a virus.

Today, many viruses are specially designed to steal personal information and then sell that information on the online black market. Since so much personal data is stored within Outlook’s PST file, this is often the first place that viruses look.

If you don’t want some hacker in a foreign country to read your emails, steal your contact information, or do all sorts of other dangerous tasks, then we advise you to fix your PST problem as soon as possible.

Other causes include hitting the 2GB memory limit on older versions of Outlook, erroneous SMTP settings, etc,.

Further Information and Manual Repair

PST errors are an incredibly annoying problem. However, thanks to powerful software like Stellar Phoenix Outlook PST Repair, it has never been easier to fix Outlook and recover all of the data inside your PST file. That means that you won’t lose contact information, calendar entries, emails, or any other information stored in Outlook.

ScanPST.exe rarely fixes problems with the PST file. Since the application is only a few megabytes in size, its effectiveness is very limited. Although Microsoft designed ScanPST.exe to be an effective solution to any PST files, it fails miserably.

Better Alternatives to Microsoft's ScanPST.Exe

Ultimately, after downloading ScanPST.exe and running it, your Microsoft Outlook will still be unable to send or receive emails. And, to make matters worse, you might also be unable to access contact data or read your old emails.

Unlike other PST repair solutions, ScanPST.exe will not recover deleted emails or other lost Outlook data. In fact, using ScanPST.exe can sometimes cause your personal data to become even more difficult to recover.

If you do want to try out ScanPST.exe, then go ahead. While it probably won’t make your PST errors worse, it won’t even come close to fixing them. If you’re ready for a more serious solution to PST problems, then keep reading.

Why are Outlook problems dangerous?

You might think Outlook problems are just a minor inconvenience. You can’t access your emails and contact information, but that doesn’t actually affect computer security, right? Wrong!

Outlook problems can indicate serious corruption issues within your system. In many cases, your PST file can even be targeted specifically by a virus.

Today, many viruses are specially designed to steal personal information and then sell that information on the online black market. Since so much personal data is stored within Outlook’s PST file, this is often the first place that viruses look.

If you don’t want some hacker in a foreign country to read your emails, steal your contact information, or do all sorts of other dangerous tasks, then we advise you to fix your PST problem as soon as possible.

How do I actually fix Microsoft Outlook PST errors?

Microsoft’s ScanPST.exe application clearly doesn’t work. So what’s the next best option? Well, a program called Stellar Phoenix Outlook PST Repair has been helping PC users solve Outlook problems for several years. As the world’s leading Outlook solution, Stellar Phoenix Outlook PST Repair will quickly and effectively repair any PST problems you encounter.

So how does Stellar Phoenix Outlook Repair work? Well, it starts by finding your PST file. Once the PST file has been found, Stellar Phoenix Outlook PST Repair determines if the file is corrupt or full. It will then repair your PST file either by removing the size limit or by fixing the corrupt files.

How Does Stellar Phoenix Outlook Repair Work?

Once Stellar Phoenix Outlook PST Repair determines that your calendar appointments, contact data, and emails have all been successfully recovered, it permanently restores access to your PST file.

In fact, Stellar Phoenix Outlook PST Repair can even restore Outlook data that you deleted a long time ago. So, instead of just being a PST error recovery tool, Stellar Phoenix Outlook PST Repair is also a powerful data recovery program.

After letting Stellar Phoenix Outlook PST Repair go to work, open up Outlook and try it out. You’ll have full access to all of your Outlook files and folders, and all of those ScanPST.exe problems will be a thing of the past.

Advantages of Stellar Phoenix Outlook PST Repair Software

Stellar Phoenix Outlook PST Repair comes with many advantages. Here are just a few reasons why it’s such a popular program:

  • Easy-to-use: Don’t worry if you’re not a computer genius. Stellar Phoenix Outlook Repair is incredibly easy to use. Even if you barely know how to send an email over your computer, the program has a straightforward interface that anybody can understand. If you can click the left mouse button, then Stellar Phoenix will be easy to use.
  • Goes to work instantly: It takes only seconds to download and install Stellar Phoenix Outlook PST Repair. Once you’re ready to perform a scan, the program goes to work instantly. It identifies your PST file in an incredibly short amount of time, and before long, you’ll be able to access Outlook once more.
  • Effective: Unlike the infamously useless ScanPST.exe application, Stellar Phoenix Outlook PST Repair actually works like it’s supposed to. It allows users to safely recover all of their most important data. While ScanPST.exe can actually damage your PST file, Stellar Phoenix Outlook PST Repair simply goes to work quickly and effectively.
  • Multiple support packages: Stellar Phoenix Outlook Repair comes with three different pricing plans. One is designed for people who only need to install the program on a single computer. Another is designed for businesses or households that want to install the program on multiple PCs.And with the third option, the technician package, users can install Stellar Phoenix Outlook PST Repair on an unlimited number of computers. One of the biggest advantages of these packages is that you can spread out the cost of the program among multiple users. If several different people at your workplace are having PST error problems, for example, then you can buy a multiple-license package and share the cost.
  • Data recovery: Along with fixing corrupt PST files and removing the size limits from the PST file, Stellar Phoenix Outlook PST Repair can actually recover any Outlook data on your computer. This is useful if you uninstalled Outlook a few months ago but still need to recover that data. In fact, Stellar Phoenix can recover Outlook data even if Outlook is not currently installed on your computer. In that sense, Stellar Phoenix Repair is more than just an Outlook repair program; it’s also a full-service data recovery solution.

Stellar Phoenix PST Repair is superior to ScanPST.exe in every way. But Stellar Phoenix’s most important advantage is that it actually works. If you’re ready to quickly fix your Outlook PST errors, then Stellar Phoenix Outlook PST Repair can help. Download it here today to experience the magic of PST repair for yourself.

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The PrintNightmare vulnerability finally fixed
PrintNightmare vulnerability has been a struggling issue for Microsoft in the past weeks, each time it seems to be addressed and fixed something new popped up and it still had issues. Microsoft finally addressed the issue but with a price. The default behavior of Point and Print is changed. From this fix onward, the Point and Print driver installation and update behavior will require administrator privileges, which should prevent the exploit to the Windows Print Spooler that could be used by malicious individuals to gain administrative privileges in Windows. The drawback of this fix from Microsoft is that non-elevated users may have difficulty adding or updating printers. Microsoft feels that the security risks caused by PrintNightmare are worth the tradeoff, though. If you really want to let non-elevated users add printers, you can follow the instructions in this Microsoft Support article to disable this mitigation with a registry key. However, doing so will expose you to this known vulnerability and isn’t recommend.
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Remove recommended icons from the start menu
windows 11 start menuIn Windows 11 by default inside the Start menu, there is recommended section that contains recently opened folders, documents, and files. If you do not wish this section and do not want recent items in your Start menu there is an easy way to turn it off.
  1. Press ⊞ WINDOWS + I to open settings
  2. Click on Personalization
  3. On the right side scroll down and click on Start
  4. Click on the switch beside Show recently opened items in Start, Jump lists, and File Explorer
  5. Close settings
Settings will be automatically applied and there will be no more recommended items inside your Start menu to create clutter, it will be nice and clean.
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How to place control panel in File explorer
Recent Windows updates have been slowly but surely moved a lot of control panel features into settings. This indicates that in the long term goal is probably to get rid of the control panel altogether. No matter how the setting app is easy to use and good there are still things in the control panel that we need and we will still need until they are all moved in the setting application. There are several ways to open and get to the control panel from run dialog to shortcut keys but one perhaps more convenient and easiest way is to just simply have in file explorer right beside hard drives double click away. In order to place the control panel icon inside file explorer, we will need the help of our old friend: the registry editor. As always playing with the registry editor can cause some instability and it is always a smart thing to back up it first before attempting any kind of edits.

Registry editor adding a key

To open registry editor press ⊞ WINDOWS + R to open the run dialog and inside type in REGEDIT followed by ENTER Once the registry editor is opened locate the following key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MyComputer Right-click on the NameSpace folder on the left navigation pane and then select New > Key Rename the key with {21EC2020-3AEA-1069-A2DD-08002B30309D} (This CLSID code will add access to the Category view of the Windows 10 Control Panel) or with {26EE0668-A00A-44D7-9371-BEB064C98683} (This CLSID code will add access to the large icons view of the Windows 10 Control Panel) Save and exit the registry editor Now when opened, file explorer will show a control panel icon for easy access.
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How to Fix the Error Code 3

Error Code 3 - What is it?

Error code 3 is a type of PC windows error that can occur on any Windows version including Windows XP, Vista, Windows 7, or 8. This error code means that the system cannot find the path specified. The error 3 messages are displayed in the following format: “Error_ Path_Not_Found” or it may sometimes be displayed with the value 3 in this format:  (0x80070003: Error_Path_Not_Found)

Solution

Restoro box imageError Causes

The error code 3 indicates poor PC maintenance. It is a critical sign of an unstable system. The causes of this error code are:
  • Missing or broken system files
  • Registry issues
This error code poses serious system threats and should be resolved immediately before the damage is done. If you don’t address this error timely, your PC may be exposed to risks like system failure and crash. And this may lead to valuable data loss.

Further Information and Manual Repair

To resolve this error on your system, you don’t have to hire a technician or be technically sound yourself. What you simply need to do is clean the registry. Here are 2 ways to clean the registry:

1. Manually by Launching Registry Editor

First, launch the Windows registry editor by clicking the start button and selecting run. In the text box type, 'Regedit' and press enter and click OK. Before you make changes to the registry, make sure you create a backup of your existing registry. This is advisable because if you accidentally lose important data during the cleaning process you can also recover the lost data. Once you create a backup, now get started with the cleaning process. Expand HKEY_CURRENT_USER" key, then click on the software key and look for applications that you think could have corrupted the registry. Now delete them. After that, remove the unwanted start-up items, by accessing this link:  My Computer HKEY_LOCAL_MACHINE SOFTWARE Microsoft Windows Current Version. Now click on the run tab and delete invalid entries/ values. This process may be time-consuming and for some, it may be slightly technical to identify unwanted start-up items.

2. Download Restoro Registry Cleaner

Another way to clean and repair the registry is to download Restoro. This is an innovative and a highly-functional registry cleaner. It is embedded with an intuitive algorithm that detects all the registry issues instantly and removes them right away in just a few simple clicks. It removes all the unnecessary and obsolete files, repairs the registry, and fixes the damaged dll and system files. It has a user-friendly interface and simple navigation which makes it easy for all levels of users to work around it. This software is compatible with all Windows versions. Besides functioning as a registry cleaner, Restoro also functions as an antivirus and a system optimizer. It scans and removes all kinds of malicious software and simultaneously boosts the speed of your PC. Click here to download Restoro and resolve error 3 “Entry_Path_Not_Found” on your PC now!
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Troubleshooting Fortnite Connection Issues
It is no secret that Fortnite is one of the most played games in the world. Epic has done a great job offering it to plenty of other platforms with cross-play feature meaning that you can play with your friends no matter on what platform they are on. But how Fortnite is a piece of software which is constantly updated and maintained it is pretty normal to have some bugs or issues from time to time. One of the before-mentioned issues is a connection issue or unable to connect to game servers. In our article, we will go through common fixes and solutions in order to get you back in-game as fast as possible. Keep on reading.

fortnite cannot connectCheck the Epic Games Status page

Check the Epic Games Server Status page to make sure all systems are operational. If the issue you’re experiencing is related to an outage or system-wide issue, you won’t be able to connect to the Epic Games Launcher or Fortnite until it's resolved.

Use a wired connection

Wireless connections are not as stable as wired connections. This means that the signal can be unreliable and result in packet loss, connection problems, or higher latency or ping. Connect directly to your modem or router with an Ethernet cable to eliminate this possibility and have the fastest connection possible.

Disable your firewalls

Often the quickest way to fix connection problems due to firewalls is to temporarily uninstall and/or disable it.

Windows Firewall disable guide:

  1. Click on Start.
  2. Click on Control Panel.
  3. Click on System and Security.
  4. Click on Windows Firewall.
  5. Click on Turn Windows Firewall on or off (You might need to provide the Administrator password at this step)
  6. Under each Network location, select the Turn off Windows Firewall option

Uninstall any other firewalls

Using a third-party firewall may prevent you from being able to connect to the Epic Games Launcher, Fortnite, or another Epic Games product. We recommend removing any third party firewalls temporarily to see if this resolves your issue. If it does resolve the problem, make sure to add the following executables as exceptions to your firewall:

Epic Games Launcher

  • C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win64\EpicGamesLauncher.exe
  • C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win32\EpicGamesLauncher.exe

Fortnite

  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping.exe
  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping_BE.exe
  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping_EAC.exe
  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteLauncher.exe
Contact your firewall manufacturer for instructions on how to add these as exceptions to it as this varies between them.

Unblock your network ports

Network ports allow certain types of data to be successfully sent over a network that is used by our services. If you have any of these blocked, it may result in you being unable to connect to our games or use our services properly. To unblock your ports on your router do the following:

Windows

First, you will need to get your default gateway and internal IP address:

  1. Click on Start.
  2. Type cmd and press Enter.
  3. Type ipconfig and press Enter.
  4. Take note of your Default Gateway and IPv4.

Configuring your router to unblock the ports

  1. Open your web browser.
  2. Type your Default Gateway into the address bar and press Enter. (A common Default Gateway is 192.168.1.1)
  3. You may be asked for a username and password. This varies for each router. Before entering anything, try just hitting OK. If that doesn't work, try the common default username and password below: Username: admin Password: password If these don't work, you can check this website for a list of usernames and passwords based on your router model.
  4. Locate the Port Forwarding page in the administration tool and click on it.
  5. Make sure you have Port Forwarding selected and not Port Triggering as this is completely different.
  6. On this screen, you will need to enter the ports and port ranges below with the correct protocol and local IP of which you took note of above: 80 (TCP/UDP), 433 (TCP), 443 (TCP), 3478 (TCP/UDP), 3479 (TCP/UDP), 5060 (TCP/UDP), 5062 (TCP/UDP), 5222 (TCP), 6250 (TCP/UDP), and12000-65000 (TCP/UDP).
If you have any trouble doing the above on your router, make sure to check out the router manufacturer's support site for additional instructions as these will vary from router to router.

VPN and Proxy Servers

Do NOT use VPN or Proxy Servers. These cause issues that can't be resolved by us without having you disable them. Check out this article for information on how to disable your proxy server.

Switch Domain Name Systems (DNS)

Switching your DNS can result in better connectivity and performance for your internet connection. There are two different DNS services we recommend to have you try if you are having issues with your connection. Below are the followings links with instructions on how to change your DNS:

Epic Games Launcher: Edit your Engine.ini file (Windows only)

Editing these settings can result in better download speeds using the Epic Games Launcher:
  1. Click on Start.
  2. Type %localappdata% and press Enter.
  3. Open the EpicGamesLauncher
  4. Open the Saved
  5. Open the Config
  6. Open the Windows
  7. Open ini and add the following lines to it: [HTTP] HttpTimeout=10 HttpConnectionTimeout=10 HttpReceiveTimeout=10 HttpSendTimeout=10[Portal.BuildPatch] ChunkDownloads=3 ChunkRetries=20 RetryTime=0.5
  8. Save the file and open the Epic Games Launcher.
fortnite gameplay
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The proxy server is refusing connections
If you receive an error message saying, “The proxy server is refusing connections” while trying to open a website on your Google Chrome or Mozilla Firefox browser in Windows 10, then read on as this post will guide you in fixing this error. This kind of error occurs when you have a wrong or dead proxy configuration or when you are using some VPN service. However, this kind of error could also mean that your computer might be infected by malware which caused some changes in the internal settings. Whatever triggered the error, here are some suggestions that could help in fixing it.

Option 1 – Check the proxy settings in your browser

Like other browsers, Firefox allows users to set up proxy in several ways. However, if you’ve made any changes recently which might have caused the error, the first thing you can do is to check the proxy settings in your Firefox browser. Follow the steps below to do so.
    • Open the browser and go to Menu and then click Options.
    • After that, go to the General tab and scroll down and click the Settings button under Network Settings.
  • From there, make sure that the Use system proxy settings option is set. If not, you have to enable No proxy and then save the changes made.
  • Now check if the “The proxy server is refusing connections” error is fixed or not.
Note: If you want to use a proxy in Firefox, you have to select the Manual proxy configuration and set it up properly. And if your network has a proxy setting and you want to grab that, you have to opt for the Auto-detect proxy settings for this network option.

Option 2 – Try disabling the proxy server for your LAN

If your PC was just attacked by some adware or malware as of late, it is possible that it has changed the network settings in the system and might display spam advertisements. Thus, you have to disable the proxy server for your LAN. To do that, refer to these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 3 – Try disabling the manual proxy setup from Settings

In case you miss it, there is actually an option in the Settings panel that you can use to set up a proxy in your Windows 10 computer. So if you encounter the “The proxy server is refusing connections” error, you should disable manual proxy for the meantime and check if it fixed the error or not.
  • Tap the Win + I keys to open the Windows Settings.
  • Then go to Network & Internet > Proxy.
  • And on your right-hand side, ensure that the Automatically detect settings are enabled and that the Use a proxy server option under the Manual proxy setup is disabled.
  • Now try to open any website again and see if the problem’s fixed.

Option 4 – Check your VPN

If you are using a VPN application, there are times when it causes some issues like this error. If that’s the case, you can try to disable your VPN temporarily and see if the error is resolved or not and if turns out that your VPN is the culprit, you have to uninstall it and install a new one or its latest version. To uninstall it, follow the steps below.
  • Tap the Win + R keys to open the Run dialog box
  • Then type “appwiz.cpl” in the field and hit Enter to open the Programs and Features in Control Panel.
  • From there, look for the VPN service you are using, select it and then click on Uninstall to remove it.
  • After that, restart your computer and try to install the latest version of the program again. It should work now. If not, proceed to the next available option below.

Option 5 – Clear your browser’s internet cache

You actually have the option to Hard Refresh in order to clear the cache of your browser either pressing key combination Ctrl +F5.

Option 6 – Try scanning your computer using Windows Defender

As mentioned, the “The proxy server is refusing connections” might be caused by some malware in the system and so to eliminate the malware, you have to scan your computer using security programs like Windows Defender.
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
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