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Mouse automatically scrolls up or down

Microsoft has implemented a number of small features in Windows 10 to enhance user productivity. These features make a difference in the overall experience and productivity of users. However, there are times that instead of helping users, these small feature causes some issues instead which causes the computer to function in an unusual way. One of the issues caused by these features is where the Mouse automatically scrolls up or down even without any user intervention. This can get really annoying especially when you’re doing an important task on your computer. So if this bug takes place repeatedly, it can make your computer unusable. If you are currently facing this problem, worry not for this post will guide you on what to do to fix the mouse auto-scrolling issue in your Windows 10 computer.

Use the options provided below to fix the mouse auto-scrolling issue.

Option 1 – Try to toggle the appropriate Mouse 10 setting

  • Tap the Win + I keys to open the Settings app.
  • After that, navigate to Devices > Mouse.
  • From there, toggle the “Scroll inactive windows when I hover over them” setting to off.
  • Now restart your computer and see if the issue is resolved.

Option 2 – Try to uninstall the installed Windows Updates recently

The mouse issue might have something to do with a recent update you have installed on your computer. It is possible that there are some recently installed updates that have messed up some settings in your computer. Thus, you can try to uninstall this recent Windows Update to try and fix the problem. Not that the best way to do this is in Safe Mode.

  • Boot your computer into Safe Mode first.
  • Once your computer has restarted, tap the Win + I keys to open the Settings app.
  • Next, click on Update and Security, and from the left side menu column, select Windows Update.
  • After that, select the “View installed update history” option on the right-side column.
  • Then click on Uninstall Updates. This will open a window where you’ll see the list of all the installed updates on your computer.
  • Select the update you want to uninstall and click on the Uninstall button located in the lower-right corner of the window.

Option 3 – Try to run System Restore

You might have made some adjustments in your computer’s settings that caused the issue with the mouse. You can undo those changes using System Restore.

  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and then check if your mouse is now back to its normal state.

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DiscoverAncestry is a Browser Extension for Google Chrome developed by Mindspark Inc that presents itself as a web tool to discover the origins or meanings of particular family names. When installed this extension changes your default new tab page to search by MyWay, as well as your default search engine to Search.MyWay.com

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Technical Details and Manual Removal (Advanced Users)

If you don’t want to use an automated tool and prefer to eliminate DiscoverAncestry manually, you might do so by going to the Windows Add/Remove Programs menu in the control panel and deleting the offending software; in cases of web browser plug-ins, you can remove it by visiting the browsers Add-on/Extension manager. You might even want to reset your web browser settings, and also delete temporary files, browsing history, and cookies. To ensure complete removal, manually check your hard disk and registry for all of the following and remove or reset the values accordingly. Please remember that this is for skilled users only and may be challenging, with wrong file removal leading to additional system errors. Furthermore, certain malware keeps replicating which makes it tough to eliminate. You are suggested to do this process in Windows Safe Mode.
Files: %USERPROFILE%\Application Data\DiscoverAncestry_chIE %USERPROFILE%\AppData\LocalLow\DiscoverAncestry_chIE %USERPROFILE%\Application Data\DiscoverAncestry_ch %USERPROFILE%\AppData\LocalLow\DiscoverAncestry_ch %PROGRAMFILES(x86)%\DiscoverAncestry_chEI %PROGRAMFILES%\DiscoverAncestry_chEI %LOCALAPPDATA%\Google\Chrome\User Data\Default\Local Extension Settings\icmiidhlbncmcphhngimjmggjiionjpe %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Local Extension Settings\icmiidhlbncmcphhngimjmggjiionjpe %LOCALAPPDATA%\Google\Chrome\User Data\Default\Sync Extension Settings\icmiidhlbncmcphhngimjmggjiionjpe %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Sync Extension Settings\icmiidhlbncmcphhngimjmggjiionjpe %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\pakhopeeieecchbhooipmmgjkfajbpkl %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\pakhopeeieecchbhooipmmgjkfajbpkl Registry: HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Approved Extensions, value: 8EAFF39E-95FA-48E7-B465-74F985754E6C HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Approved Extensions, value: D9712913-5FE6-4956-B291-7A6689170736 HKEY_CURRENT_USER\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\8eaff39e-95fa-48e7-b465-74f985754e6c HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\8eaff39e-95fa-48e7-b465-74f985754e6c HKEY_CURRENT_USER\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\d9712913-5fe6-4956-b291-7a6689170736 HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\d9712913-5fe6-4956-b291-7a6689170736 HKEY_CURRENT_USER\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar, value: 6ffa4cac-5ad4-42f5-bd18-7cd228761d1a HKEY_CURRENT_USER\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run, value: DiscoverAncestry EPM Support HKEY_CURRENT_USER\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run, value: DiscoverAncestry Search Scope Monitor HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, value: DiscoverAncestry Search Scope Monitor HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, value: DiscoverAncestry EPM Support HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, value: DiscoverAncestry AppIntegrator 64-bit HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, value: DiscoverAncestry AppIntegrator 32-bit HKEY_CURRENT_USER\SYSTEM\CurrentControlSet\services\DiscoverAncestry_chService HKEY_CURRENT_USER\SYSTEM\ControlSet001\services\DiscoverAncestry_chService HKEY_CURRENT_USER\SYSTEM\ControlSet002\services\DiscoverAncestry_chService HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser, value: 6FFA4CAC-5AD4-42F5-BD18-7CD228761D1A HKEY_CURRENT_USER\SOFTWARE\Wow6432Node\DiscoverAncestry_ch
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Assembling the Logitech C922 Webcam

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Mounting camera on the monitor:

The Logitech C922 Pro Stream Webcam can be used to capture up-close images or video from the top of any computer monitor or TV. To set up your Logitech C922 Webcam on top of a monitor or TV:
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Mounting camera on the tripod

You can set up your Logitech C922 Pro Stream Webcam to record a 78-degree view of a room for presentations or live streams by attaching it to the tripod. To set up your Logitech C922 Webcam with a tripod:
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Once you have assembled your Logitech C922 Pro Stream Webcam on your tripod, plug it into your computer and load up your favorite recording application.

How can you use your Logitech C922 Pro Stream Camera?

Altho this camera is designed and built to be used in a live stream environment it can also be used to record video offline to a file. In this next segment, we will explore further applications in which the camera is meant to be used.

Live video

The Logitech C922 Pro Stream Webcam allows content creators to share content in high definition with thousands of viewers in real-time. Stream full 1080p at 30 frames per second and 720p at 60 frames per second live on platforms such as Twitch or YouTube.
  • Stream video games or entertainment in real-time
  • Create live presentations for work, customers, or followers
  • Discuss matters of interest in live talk shows or podcasts
  • Video call family or friends on Skype, Facetime, or Google Hangouts
  • Capture crystal-clear, 78-degree video with the Logitech C922 autofocus lens. With two microphones attached on each end, you can stream any live video with little to no audio drops.

Offline recordings

The Logitech C922 Pro Stream Webcam can be used with desktop recording software to create professional videos or snapshots. After you’ve finished recording, you can edit specific spots in the video and add custom presentation details.
  • Product demonstrations and tutorials
  • Educational or promotional presentations
  • Video game or entertainment videos
  • Personal vlogs
  • Talk shows or podcasts
  • Desktop or laptop technical walkthroughs
  • Complete offline recording in high definition at 1080p. Use QuickTime Player (Mac) or Microsoft Camera App (Windows) to take photos or record videos offline.

Setting up Logitech C922 Pro Stream Camera using XSplit Broadcaster

XSplit Broadcaster offers live stream support for several platforms, which include Facebook Live, YouTube Live, and Twitch. After you hook up your webcam and create profiles for each platform, you can begin a live stream with XSplit Broadcaster.

Twitch Streaming

  • Enable Two-Factor Authentication on Twitch: Navigate to the settings of your profile and the Security and Privacy tab. Before you can start broadcasting with XSplit, you must set up Two-Factor Authentication.
  • Set Up Twitch Streaming Profile in XSplit: In XSplit Broadcaster, navigate to Broadcast > Set up a new output > Twitch. Select an account to authorize with XSplit and proceed.
  • XSplit automatically chooses a resolution to record based on target server connection quality.
  • A settings window opens before you complete the setup, which allows you to customize the server and video recording options. Once you have completed the setup, your Twitch profile is set up in XSplit. You can begin a stream by navigating back to Broadcast and clicking on the new Twitch profile.

YouTube Streaming

  • Enable YouTube Streaming Live: Click on your YouTube profile picture to open a dropdown and click on YouTube Studio Beta.
  • On the left side of the page, navigate to Other features and click on Live events in the dropdown.
  • Click on Enable live streaming to set up live streaming for your YouTube profile.
  • Set Up YouTube Streaming Profile in XSplit: In XSplit Broadcaster, navigate to Broadcast > Set up a new output > YouTube. Select an account to authorize with XSplit and proceed.
  • Once YouTube Live Properties window pops up, click Authorize to connect your Google account. You can also change any settings as needed before you begin a live stream. Once you’re ready to broadcast live with XSplit, navigate back to Broadcast and click your new YouTube Live profile.

Facebook Live Streaming

  • Set Up Facebook Live Streaming Profile in XSplit: In XSplit Broadcaster, navigate to Broadcast > Set up a new output > Facebook Live.
  • A prompt opens in XSplit to log in to your Facebook profile.
  • Log in and set up permissions and posting options as you’d like them to appear whenever you stream live on Facebook. After you’ve completed the permission process, your Facebook Live profile is ready to use in XSplit. You can navigate anytime back to Broadcast and select your new Facebook Live profile in XSplit to begin a live stream.

Using OBS with Logitech C922 Pro Stream Webcam

OBS live streaming application offers high-quality audio and video performance and video capturing in real-time. This application offers full control over every detail and it is a very good choice for both cases.

Setting up Logitech C922 with OBS

  • Add Logitech C922 as a Capture Device: Click the + under the Sources section. Once you are in the drop-menu, select Video Capture Device.
  • When this menu pops up, click Create New and hit OK.
  • From the Device bar, you can select your Logitech C922 as a default Video Capture Device. Set any configurations up how you want them and click OK before exiting.
  • Changing Resolution or Frames Per Second: With OBS open, click on Settings in the bottom-right portion of the screen and then on the Video tab on the next page. Here you can set up the screen resolution, downscale filter, and frames per second defaults for all videos recorded with OBS. Click Apply before exiting.
  • After you’ve finished applying the initial settings, you can begin recording or streaming in the bottom right-hand corner of the main menu.
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How to Fix Windows 8 Error 0x80070490

Error Code  0x80070490 - What is it?

Error code 0x80070490 occurs in versions of Windows including Windows 8 or 8.1 and Windows 7 or Windows Vista. This error often arises when users attempt to install updates via Windows Update or Microsoft Update.

The main reason for the error relates to the Component-Based Servicing (CBS) manifest which has become damaged. When the error occurs, the Windows device is unable to successfully install updates.

Solution

Restoro box imageError Causes

Error code 0x80070490 might appear for various reasons but is most prominent in the following cases:

  • Attempts to install Windows 8 or 8.1
  • A corrupted Component-Based Servicing (CBS)

Further Information and Manual Repair

The solutions for error code 0x80070490 vary so users may need to attempt each solution to find the best results.

  1. Repair Corrupted Windows Files with System File Checker

The System File Checker (SFC.exe) is a Windows-based utility that enables users to check and repair corrupted or damaged system files. It can also restore missing systems files which can be the cause of errors such as error code 0x80070490.

To repair files, begin scan by swiping the right edge of the screen then opening the search box. Type Command Prompt, right-click this option, then select Run as Administrator. Once the scan begins, wait for the process to be completed then restart your device. Check if the error is resolved by reattempting updates. If error code 0x80070490 in Windows 8 or 8.1 persists on your device, proceed to the solution below.

  1. Perform Clean Boot

A clean boot is one of the best ways to reduce conflict among files – an issue that may arise whenever users update, install or run programs on their Windows device.

To run a clean boot, your device reboots using limited drives and programs. The process allows you to identify which conflict among programs is causing errors on your Windows device.

You can access the clean boot tool by entering msconfig in the search box. Select Services, then System Configuration. Check the Hide all Microsoft services checkbox then select Disable all. Next, go to the Startup tab, click and open Task Manager. After selecting the Startup tab, make sure you right-click each startup program. Click Disable from the context menu then close Task Manager when done. Select OK on the System Configuration menu then restart your machine to clean boot Windows 8 or 8.1.

If the clean boot successfully identifies and resolves issues with corrupted files, you will be able to access updates using Windows Update or Microsoft Update. Error code 0x80070490 will no longer occur. But if that proves unsuccessful, other options are available below including running Windows Update Troubleshooter.

  1. Run Windows Update Troubleshooter

This method can provide a simple solution for users as it verifies whether your Internet connection, network adapter and Windows Update services are functioning properly. However, if you are uncertain as to whether you will be able to troubleshoot, seek assistance from a qualified Microsoft technician.

To run Windows Update Troubleshooter, simply download from Microsoft’s website. Be sure you are downloading the tool recommended for your operating system, in this case Windows 8 or 8.1. After you download Windows Update Troubleshooter, run it to enable the tool to check for and resolve update issues on your device.

  1. Use DSIM or System Update Readiness Tool

The System Readiness Tool or DSIM is another method you can use to correct issues related to error code 0x80070490. This tool checks problems on your system that might prevent your computer from performing Windows updates including issues related to damaged system files.

Once you download and install this tool, it will be able to run automatically. The process may be technical, however, requiring specialized knowledge to successfully download and run the tool. Consider getting assistance from an IT professional in this case. Also, check Microsoft's online resources to download the tool.

  1. Use an Automated Tool

Having an automated tool at hand will enable users to always be prepared. Download a powerful automated utility tool to provide solutions whenever error codes or other problems affect your Windows 8 device.

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Fix ERR_CACHE_MISS error in Google Chrome
One of the most popular and most used web browsers commonly used by Windows users is Google Chrome. This well-known web browser has been introducing various features recently in order to stay at the top. However, it makes the web browser a lot more complex and thus prone to errors. Although this may not be a big deal, it can be quite annoying as it can interrupt your web browsing. There are various errors that can come up with this level of complexity of the web browser. One of these errors is the “This site can’t be loaded from the cache, ERR_CACHE_MISS” error message that can suddenly appear while you browse the web using your Google Chrome browser on your Windows 10 PC. Take note that when you encounter this particular error, there really is no direct fault in the Chrome browser as there are also issues with caching the website data locally in the computer. Moreover, this error can also occur when a website is coded in an incorrect manner or if there are some browser extensions or toolbars that are in conflict with the proper functioning of the website. To fix the ERR_CACHE_MISS error in Google Chrome, refer to the possible solutions laid out below.

Option 1 – Try clearing browser data

There are times when some data in the browser is conflicting with the loading of the website and triggers errors like ERR_CACHE_MISS. And so you can try to clear your browser’s data. This might be a very basic solution but oftentimes it works in fixing this kind of error in Google Chrome. Follow the steps below to clear the data in your browser.
  • Open your Google Chrome browser.
  • After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
  • Now select every checkbox that you see and click on the Clear browsing data button.
  • Then restart your Chrome browser and check if you can now open any website or not.

Option 2 – Try using the Developer Tools

You can also try using the Developer tools in Google Chrome to help you fix the ERR_CACHE_MISS error. Refer to the steps below to do so.
  • Open Google Chrome.
  • Tap the Ctrl + Shift + I keys on your keyboard and then tap the F1 key to open the Settings tab inside the Chrome Developer Tools.
  • Next, select the Disable cache option while DevTools is open and apply those settings.
  • After that, refresh your browser and check if the entries you’ve seen previously in the Network tab are gone.
  • Now try to load the same webpage again and see if the problem is resolved.

Option 3 – Reset Winsock, TCP/IP & Flush DNS

Resetting Winsock, TCP/IP, and flushing DNS might help you resolve the ERR_CACHE_MISS error. To do so, follow these steps:
  • Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
  • After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.
  1. netsh winsock reset – type in this command to reset Winsock
  2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
  3. ipconfig /flushdns – type in this command to flush the DNS cache
  • Next, restart your PC and check if the problem’s fixed.

Option 4 – Get rid of any conflicting browser extensions

  • Open Chrome and press Alt + F keys.
  • Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
  • Click the Recycle bin and select Remove.
  • Restart Chrome and press Alt + F keys again.
  • Proceed to On Startup and mark Open a specific page or set of pages.
  • To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.
Note: If removing the browser extensions or toolbars didn’t work, you can also try to reset your Google Chrome browser.
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.
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WEB sites for cheap game purchases
Gaming can be sometimes a very cheap hobby, sometimes can be really expensive. It really depends on your preferences or gaming habits. So for all of you game spenders, we have compiled a little list of WEB sites where you can find games cheap. Provided sites are checked ones and not scam. You can purchase without concern. Also, note that some of these sites will require you to create an account in order to be able to make a purchase.

List of WEB sites for cheap purchases

is there any deal cheap gamesIs There Any Deal

https://isthereanydeal.com/ Is there any deal really behaves as it sounds, it is basically a search engine tailored to find existing deals on required games. Type in the desired game and see if anywhere you can find a deal on it. The site also features wait for better price options as well as the price history of the game and the trend of its sales.

cheap shark dealsCheap Shark

https://www.cheapshark.com/ On cheap shark by typing game name, you will get its listing on different online retailers, like Steam, EPIC, etc. so you can compare prices among them and pick the best deal. Site packs are also the cheapest ever feature so you can check the lowest price ever on the wished title and you can get alerts and notifications on prices.

humble bundleHumble Bundle

https://www.humblebundle.com/ Humble bundle got famous for its pay what you want approach due to its origins where it was selling games and donate money to charities. Even today they go by this logic once they decide to place great games on sale for charity purposes and you can donate any amount you wish (there is the minimum amount, but it is very cheap). And regular cheap bundles make this site one of the best out there.

fanatical cheap gamesFanatical

https://www.fanatical.com/ Fanatical is a site that will offer you to get titles in a bundle with a discount, the good stuff is that you can create your own bundle and get a discount on bulk purchases. And the site also offers flash deals and holds sales where you can buy stuff cheaper.

sick dealsSlick Deals

https://slickdeals.net/deals/games/ If you are looking for the best deals on daily basis slick deals is the site for you. We could not found a better website that offers cheaper deals on a daily basis and you can subscribe to get notified in email about daily discounts.

green man gamingGreen Man Gaming

https://www.greenmangaming.com/ Green Man Gaming is one of the best stores and game discount sites out there, it might not be the cheapest but one very important thing about it is that keys for Stream and Xbox come directly from the game publisher so you can rest assured that they are all 100% legal and do not come from some third party benefits and resellers. And that's it for now. We hope to see you again on our site for more articles and error fixing tips.
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Word icon is not showing on .doc & .docx
Recently, a number of users reported seeing plain white icons on their “.docx” files instead of the Word icon. This kind of issue is mostly caused by a conflict with the default program settings in Windows which is why you may not see any Microsoft Word icon on your .docx files. So if you suddenly find that the Microsoft Word icon is either blank or missing and does not show properly on .doc and .docx document files of Office on your Windows 10 computer, then you can check out the potential solutions outlined below. Before you proceed, you can try to restart your computer as there are instances when a simple system restart can resolve some issues like this one. However, if it does not help, create a System Restore point first. This is to ensure that you can always undo the changes you are about to make in case something goes wrong. Once you have that covered, proceed to the following options.

Option 1 – Try to configure .docx files to open with “winword.exe”

You can try configuring the .docx files to open with the winword.exe in order to fix the problem.
  • Right-click on a .docx file and select the “Open with…” option.
  • After that, if a prompt appears with a message saying, “How do you want to open this file”, select the “More apps” option to proceed.
  • Next, scroll down and check the checkbox that says, “Always use this app to open .docx files” option.
  • Then click on the “Look for another app on this PC” link and choose the WINWORD.exe application from one of the following paths based on the installed Office version in your computer and click Open:
    • Word 2016 (64-bit): C:/Program Files/Microsoft Office/root/Office16
    • Word 2016 (32-bit): C:/Program Files (x86)/Microsoft Office/root/Office16
  • Now check if you can now see the Word icon on the .doc or .docx files.

Option 2 – Try changing the default Word icon via Registry Editor

  • Tap the Win + R keys to open the Run utility.
  • Then type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to this path located in the left pane: HKEY_CLASSES_ROOTWord.Document.12DefaultIcon
  • From there, double click on the default value at the right pane and based on the Word version you are using as well as the architecture (32 bit or 64 bit) and then copy-paste the corresponding value in the Value data box:
    • For Word 2016 (64-bit) keep it as C:/Program Files/Microsoft Office/root/Office16/wordicon.exe,13
    • For Word 2016 (32-bit) Keep it as C:/Program Files (x86)/Microsoft Office/root/Office16/wordicon.exe,13
  • Once you’re done, tap Enter and then close the Registry Editor.
  • Restart your computer and see if the problem’s fixed.

Option 3 – Try to rebuild the Icon cache

You may want to rebuild the Icon cache as it could also help fix the issue.
  • Tap Win + E to open File Explorer and then click Folder Options and click Views to show Hidden System Files.
  • After that, go to C:Users%username%AppDataLocal folder and look for a file named Iconcache.db and delete it.
  • Next, go to C:Users%username%AppDataLocalMicrosoftWindowsExplorer.
  • From there, look for the following files and delete them.
    • iconcache_32.db
    • iconcache_48.db
    • iconcache_96.db
    • iconcache_256.db
    • iconcache_1024.db
    • iconcache_1280.db
    • iconcache_1600.db
    • iconcache_1920.db
    • iconcache_2560.db
    • iconcache_exif.db
    • iconcache_idx.db
    • iconcache_sr.db
    • iconcache_wide.dd
    • iconcache_wide_alternate.db
  • Restart your computer. This will purge and rebuild the icon cache.

Option 4 – Try fixing Office apps

Fixing the Office apps can help you resolve the Word icon issue. All you have to do is open Settings > Apps. From the app list, look for the Microsoft Office Desktop apps and select it and then click on the Advanced options and click Fix. After that, wait until the process is completed and restart your PC. However, if the problem still persists, repeat the steps again but this time, click on Reset instead of Fix.

Option 5 – Try to repair Office Installation

If the options given above didn’t work, you can try to repair the Office installation and see if it can fix the problem.
  • Open Control Panel and click on Programs and Features.
  • Next, right-click on the Office program that you want to repair which in this case is, Word.
  • Select Change and click Repair > Continue. After that, Office will start to repair Microsoft Word.
  • Wait until the process is done and then reboot your computer.
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