Calculator is not working in Windows

Windows 11 will bring some old applications in new looks and some will get additional features as well. One of the old apps that will get new stuff is a calculator. The calculator was always a way to go application for quick calculations but Microsoft aims to expand on that and make the calculator a little more useful. The first thing that you will notice is the calculator look, the calculator has now an application theme setting that allows you to change the look of the application. It comes in standard and professional mode as usual but this time calculator will come with features that will enable it to handle some programming and engineering tasks. The new calculator features a full graphing mode that lets you visually analyze a graph to identify key features. It also packs a deep converter that can switch between more than 100 units and currencies.

Other Windows 11 apps

A new snipping tool will be delivered with this latest update as well packed with new functionality. We have covered new features of the snipping tool in another article, if you are interested you can find the article here: https://errortools.com/windows/new-snipping-tool-redesigned-in-windows-11/ Mail and Calendar apps will also get a redesign, sadly all redesign that they will include will be of visual nature to fit in the overall Windows 11 theme, functionality will remain the same.

Recently, a lot of users reported getting several error messages when they upgraded their Windows 10 computers. One of these error messages users encountered during a Windows 10 upgrade is the Error 0x8007002C-0x4001E. if you are one of the users who is facing this error, read on as this post will help you fix it. When you encounter this error, you will see the following error message on your screen:

“We couldn’t install Windows 10 We’ve set your PC back to the way it was before you started installing Windows 10 0x8007002C-0x4001E, The installation failed in the SECOND_BOOT phase with an error during PRE_OOBE operation.”

To resolve the 0x8007002C-0x4001E, The installation failed in the SECOND_BOOT phase error, here are some suggestions that might help.

Option 1 – Try flushing the SoftwareDistribution and Catroot2 folders

You have to stop a couple of services such as BITS, Cryptographic, MSI Installer, and Windows Update Services. And to do that, you need to flush the contents in the SoftwareDistribution folder. The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
• Next, go to the C:\Windows\SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After flushing the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

• Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

• After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 2 – Select the Keep your files option

You can also select the option to perform an in-place upgrade and opt for the “Keep my files” option during an installation as it might make the process a lot smoother and if you need to perform a clean install, you can do so once the setup is completed.

Option 3 – Try to run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the 0x8007002C-0x4001E, The installation failed in the SECOND_BOOT phase error. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button.

Option 4 – Try to run Microsoft’s online troubleshooter

Aside from the Windows Update Troubleshooter, you can also run the online troubleshooter of Microsoft as it can help you with Windows 10 upgrade errors.

Option 5 – Perform a clean install

If none of the options worked, you can try to clean install Windows 10. Just make sure that you have the ISO from the official Microsoft Website and then a bootable USB drive to install Windows 10 again. Take note that this will delete all the data from your drive where Windows 10 was installed previously.

Error 400 - What is it?

Error 400 is a bad request error that displays in the internet browser like a web page. It pops up when the web page you’ve requested cannot be found. Error 400 may be displayed in one of the following formats on the computer screen:

• ‘400 Bad Request’
• Bad Request - Invalid URL"
• "HTTP Error 400 - Bad Request"
• "Bad Request. Your browser sent a request that this server could not understand.”
• "HTTP Error 400. The request hostname is invalid."
• "400 - Bad request. The request could not be understood by the server due to malformed syntax. The client should not repeat the request without modifications."

Solution

Error Causes

Error 400 can be generated due to multiple reasons. These include:

• Wrong URL
• Browser cookies
• Outdated DNS cache

Though this error code is not fatal like the blue screen of death and runtime errors nonetheless it is still advisable to fix it to access your desired website without any inconvenience.

Further Information and Manual Repair

Here are some of the best ways to fix error 400 on your PC without any professional help. Try these methods to resolve error 400:

Method 1

This might come to you by surprise that the most common cause for a 400 Bad Request error is because the URL of the website was typed wrong. So, first things first make sure the URL you’ve inserted is correct. If the URL typed is correct, then try other methods illustrated below.

Method 2

Sometimes error 400 may pop up due to outdated DNS records. DNS cache stores the location (IP addresses) of web servers that contain pages that you’ve viewed recently. You are unable to access the site if the location of the webserver changes before the entry in your DNS cache updates. If this is the error cause then simply clear your DNS cache to resolve. Follow these steps to clear the DNS cache on Windows 8.

• Press Win+X to open the WinX menu.
• Now ‘right click’ on command prompt and select RUN as Administrator. Enter the following command:
• ipconfig /flushdns

If the command was successful, you will see the following message: Windows IP configuration successfully flushed the DNS Resolver Cache. This method will hopefully repair error 400 on your computer screen.

Method 3

Another reason for error 400 can be browser cookies. Many sites report error 400 when a cookie it reads is corrupt or too old. In such a situation it is advisable to clear your browser cookies. You can do it manually but it can be time-consuming virtually because the steps involved in deleting cookies differ considerably depending on what web browser you’re using. So, to avoid the hassle it is advisable to download Reimage to remove browser cookies immediately. This is a user-friendly PC Fixer deployed with a powerful registry cleaner. It removes all obsolete and unnecessary files from your PC including junk files, internet history, and cookies in seconds. Click here to download Restoro.

Windows 10 has a lot of several useful features and one of them is the Nearby Sharing feature. You can access this feature by going to Start > Settings > System > Shared experiences. From there, switch on the Nearby Sharing option and select the folder where you want to download the files to. This feature is really useful as it allows you to share files. However, there were reports from a number of users recently stating that Nearby Sharing is not working on their Windows 10 computers. If you are one of the users facing this problem, you might want to try checking if the Windows 10 v1803 Update is installed on your computer or not. You could also try to check if Bluetooth supports low energy mode or you could also try bringing the device closer or check if the adapter has Bluetooth version 4.0 or later. For more information, refer to each one of the given options below.

Option 1 – Try checking if Windows 10 v1803 Update is installed

To check if the Windows 10 v1803 Update is installed on your computer, go to Start > Settings > System > About. From there, scroll down to the Windows specifications and check the Version. If it is 1803 or above, then the Nearby Sharing feature should be active on your computer. However, if you find that Windows 10 v1803 Update is not installed yet, then you need to update your computer to its latest version and then see if it fixes the problem or not.

Option 2 – Verify if Bluetooth supports low energy mode

Although low energy mode is not really necessary in using Nearby Sharing, there are some Bluetooth terminals that support low energy mode which makes a lot of difference. Thus, you need to check if Bluetooth in your computer supports low energy mode by following these steps:

• Tap the Win + R keys to open the Run dialog box.
• Next, type “devmgmt.msc” in the field and tap Enter to open the Device Manager.
• After that, expand the list of Bluetooth adapters, and then right-click on your adapter and select Properties.
• Go to the Details tab and select Bluetooth radio supports Low Energy Central Role from the drop-down menu and if its value says “<true>”, it means that your Bluetooth supports low energy mode, otherwise, it doesn’t.
• If your Bluetooth does not support low energy mode, then you might want to consider purchasing an external one.

Option 3 – Try bringing the devices closer

Nearby Sharing might not work if your devices are not close enough. Thus, you need to bring your devices closer together and see if it fixes the problem. And when you do, make sure that Network Sharing is switched on for all the concerned devices.

Option 4 – Make sure that you’re using Bluetooth version 4.0 or later

For you to use the Nearby Sharing feature, you have to make sure that the adapter for all the concerned devices is using Bluetooth version 4.0 or later. So if one of the devices or if all the devices are not using this version or later versions, then you must buy an external Bluetooth adapter for you to enjoy the Nearby Sharing feature.

TotalRecipeSearch is a browser extension for Google Chrome developed by Mindspark. This extension allows access to popular cooking websites. From the Author: Discover 1000s of tasty recipes – for FREE! Find creative, new meal ideas all in one convenient place!

When installed, this extension changes your default search engine and home page to MyWebSearch.com. While active it will monitor user activity, recording browsing data, visited websites and clicked links. This data is later used to display targeted ads throughout your browsing sessions.

While browsing the internet you will see additional unwanted ads, sponsored links, and even pop-up ads injected into your search results and websites. This extension has been marked as a Browser Hijacker by several anti-virus programs and it is targeted for removal.

About Browser Hijackers

Browser hijacking means a malicious code has taken power over and modified the settings of your web browser, without your consent. Practically most browser hijackers are made for advertising or marketing purposes. Typically, it will drive users to particular sites which are aiming to boost their ad income. Though it might appear naive, all browser hijackers are damaging and thus always classified as security risks. They not only mess up your web browsers, but browser hijackers could also modify the computer registry, making your computer susceptible to other malicious programs.

How to determine if your browser is hijacked

The typical signs that indicate having this malware on your computer are: 1. you see unauthorized changes to your web browser’s homepage 2. when you key in a URL, you find yourself regularly directed to some other web page than the one you meant 3. the default web browser settings have been changed and/or your default web engine is altered 4. you are finding browser toolbars you have never witnessed before 5. your web browser will display constant pop-up ads 6. websites load slowly and at times incomplete 7. you are blocked to access those sites of security solution providers.

How does a browser hijacker infect a computer?

Browser hijackers can enter a computer in some way or other, for example via downloads, file sharing, and email as well. They also come from add-on applications, also called browser helper objects (BHO), web browser plug-ins, or toolbars. Browser hijackers sneak into your computer in addition to free software downloads also that you unwittingly install alongside the original. Popular examples of browser hijackers include CoolWebSearch, Conduit, RocketTab, OneWebSearch, Coupon Server, Snap.do, Delta Search, and Searchult.com. The existence of any browser hijacker malware on your system might significantly diminish the browsing experience, monitor your internet activities that lead to critical privacy concerns, develop system stability problems and ultimately cause your PC to slow down or to an almost unusable condition.

How you can fix a browser hijack

Certain hijackers could be removed by simply uninstalling the corresponding free software or add-ons from the Add or Remove Programs in the Windows Control Panel. But, the majority of hijackers are very tenacious and need specialized tools to remove them. Novice PC users should not try for the manual form of removal, as it calls for comprehensive computer knowledge to carry out repairs on the computer registry and HOSTS file. Professionals always recommend users to get rid of any malware including browser hijacker by using an automatic removal tool, which is better, safer, and quicker than the manual removal technique. SafeBytes Anti-Malware discovers all types of hijackers – including TotalRecipeSearch – and eliminates every trace quickly and efficiently. Along with the anti-malware tool, a system optimizer, like SafeBytes’s Total System Care, will help you in deleting all linked files and modifications in the computer registry automatically.

Help! Malware Preventing Anti-Malware Installation And Access To The Internet

Malware could potentially cause plenty of damage to your PC. Certain malware variants alter browser settings by adding a proxy server or modify the PC’s DNS settings. In these instances, you will be unable to visit some or all of the internet sites, and thus unable to download or install the necessary security software to clear out the computer virus. So what you should do if malware prevents you from downloading or installing Safebytes Anti-Malware? Refer to the instructions below to get rid of malware through alternate methods.

Download the application in Safe Mode with Networking

In the event the malware is set to load at Windows start-up, then booting in Safe Mode should prevent it. Only minimal required applications and services are loaded when you start your PC into Safe Mode. To launch your Windows XP, Vista, or 7 PCs in Safe Mode with Networking, please do as instructed below. 1) At power-on/startup, hit the F8 key in 1-second intervals. This should bring up the Advanced Boot Options menu. 2) Use the arrow keys to choose Safe Mode with Networking and hit ENTER. 3) Once you get into this mode, you should have an internet connection again. Now, use your web browser normally and navigate to https://safebytes.com/products/anti-malware/ to download Safebytes Anti-Malware. 4) Following installation, do a full scan and allow the software program to remove the threats it detects.

Obtain the antivirus software in a different web browser

Web-based viruses could be environment-specific, targeting a particular browser or attacking particular versions of the web browser. The best way to overcome this problem is to choose a browser that is well known for its security features. Firefox comprises built-in Malware and Phishing Protection to keep you safe online.

Install and run anti-malware from your flash drive

To effectively get rid of the malware, you need to approach the issue of installing anti-virus software on the infected computer system from a different angle. Adopt these measures to employ a flash drive to fix your corrupted PC. 1) Use another virus-free computer system to download Safebytes Anti-Malware. 2) Plug the Flash drive into the clean computer. 3) Run the setup program by double-clicking the executable file of the downloaded application, with a .exe file format. 4) Select the flash drive as the location for saving the software file. Follow the directions to finish the installation process. 5) Transfer the thumb drive from the clean PC to the infected computer. 6) Double-click the EXE file to open the Safebytes software from the pen drive. 7) Click on “Scan Now” to run a scan on the affected computer for viruses.

Features and Benefits of SafeBytes Anti-Malware

If you are looking to download anti-malware software for your computer, there are various tools in the market to consider however, you cannot trust blindly anyone, regardless of whether it is a paid or free software. A few are good ones, some are decent, while some are simply just fake anti-malware programs that can damage your personal computer themselves! You need to be careful not to pick the wrong application, especially if you buy a paid software. When thinking about the highly regarded applications, Safebytes AntiMalware is certainly the highly recommended one. SafeBytes can be described as a highly effective, real-time anti-spyware application that is designed to assist everyday computer users in protecting their computers from malicious threats. This program can easily identify, remove, and protect your PC from the most advanced malware threats such as adware, spyware, trojan horses, ransomware, parasites, worms, PUPs, and other possibly damaging software programs.

SafeBytes anti-malware comes with a myriad of advanced features that sets it apart from all others. Listed below are some of the features you might like in SafeBytes Anti-Malware.

Real-time Threat Response: SafeBytes provides an entirely hands-free real-time protection and is set to check, prevent and destroy all computer threats at its very first encounter. They’re highly effective in screening and getting rid of different threats since they’re regularly improved with the latest updates and alerts. Anti-Malware Protection: Built on a highly acclaimed anti-virus engine, this malware removal application can detect and get rid of many stubborn malware threats like browser hijackers, potentially unwanted programs, and ransomware that other typical anti-virus software will miss. Fast Scan: This software program has one of the fastest and most effective virus scanning engines in the industry. The scans are highly accurate and take a little time to complete. Internet Security: SafeBytes inspects the hyperlinks present on a web page for possible threats and notifies you whether the site is safe to browse or not, through its unique safety rating system. Very Low CPU and RAM Usage: SafeBytes provides complete protection from online threats at a fraction of the CPU load because of its advanced detection engine and algorithms. Fantastic Technical Support: Skilled technicians are at your disposal 24/7! They will immediately fix any technical issues you may be experiencing with your security software. Put simply, SafeBytes has formulated a meaningful anti-malware solution that is aimed to protect your computer against various malware. Now you may realize that this software does more than just scan and eliminate threats from your computer. So when you want sophisticated forms of protection features & threat detections, buying SafeBytes Anti-Malware could be worth the dollars!

Technical Details and Manual Removal (Advanced Users)

To remove TotalRecipeSearch manually, navigate to the Add or Remove programs list in the Control Panel and choose the offending program you want to get rid of. For web browser plug-ins, go to your web browser’s Addon/Extension manager and choose the plug-in you want to remove or disable. It’s also advised to factory reset your web browser to its default condition to fix corrupt settings. If you opt to manually delete the system files and Windows registry entries, utilize the following checklist to ensure that you know exactly what files to remove before carrying out any actions. Please keep in mind that only experienced computer users should try to manually edit the system files simply because removing any single critical registry entry results in a major problem or even a system crash. Also, certain malware is capable of replicating itself or preventing deletion. Doing this malware-removal process in Safe Mode is suggested.

When you upgrade or update your Windows 10 computer but you suddenly got Error 0x8024a206 while trying to install the updates, it is due to a rouge update that was downloaded or because of some corrupted component in Windows. In case you don’t know, any file downloaded by Windows is verified for its integrity and if the files don’t pass the integrity test, then Error 0x8024a206 will most likely pop up during the Windows update or upgrade.

Option 1 – Reset the Windows Update components to the default

You have to stop a couple of services such as BITS, Cryptographic, MSI Installer, and Windows Update Services. And to do that, you need to flush the contents in the SoftwareDistribution folder. The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

• Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

• After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 2 – Re-register DLLs related to Windows Update

DLL files, also known as Dynamic Link Library, are parts of applications that are separated from the core program so that they can be used again as well as independently be updated. The DLL files are loaded into memory and then used. Note that they have to be registered with Windows so they can be loaded. So if they’re not, the main program will fail. And this is the same with the DLL files related to the Windows Update. Thus, you need to register them in order to resolve Error 0x8024a206.

• In the Cortana search box, type “command prompt”.
• From the search results that appear, right-click on Command Prompt and select the “Run as administrator” option.
• After that execute the commands listed below one after the other and don’t forget to hit Enter right after you key in each one of them.
  • regsvr32 JSCRIPT.DLL
  • regsvr32 MSXML3.DLL
  • regsvr32 WUPS2.DLL
  • regsvr32 WUPS.DLL
  • regsvr32 WUAUENG.DLL
  • regsvr32 WUAPI.DLL
  • regsvr32 WUCLTUX.DLL
  • regsvr32 WUWEBV.DLL

Note: You also have the option to run the commands together via a batch file. Simply create a batch file by copying all the commands in a notepad and then save it as “WURegisterDLL.bat”. After that, run the batch file and it will execute the commands all at the same time. Then you have to restart your computer and see if it has fixed the Error 0x8024a206.

Option 3 – Run the System File Checker

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the Error 0x8024a206. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow and hit Enter.

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 4 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update Error 0x8024a206. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Spying via some malicious app on the target phone is not a new thing but it can be very uncomfortable and even against the law in some countries.

Infecting the target phone can be done in various ways, another person can intentionally download and install applications on it, and you can install them via some phishing attacks or by an online scam. Once installed this piece of software presents a very serious invasion of privacy since it can track text messages, track phone location in real-time, record calls in real-time, eavesdrop on calls, take control of the camera and microphone, and many other applications.

Here are some common symptoms of mobile phones infected with spyware.

Symptoms of spyware

Random reboots
Slow performance
Strange text messages
Overheating
Unusual high data usage
Non-familiar apps in the app list
The fast drain of the battery
Long shutdown time
Strange interference and sounds during calls
Signs of activity during standby mode

If your phone exhibits any of these symptoms you might have a spyware app installed and running on it.

Common spy apps

There are many apps that have been designed to spy on people that can be downloaded in the app store or on Google Play today. Most of these spyware apps are aimed at parents wanting to keep an eye on and protect their children. However, these can be used by anyone in order to spy on a target person via their phone.

Below is a list of common apps that can be used to spy on you. Many spyware apps require a phone to be ‘jailbroken’ or ‘rooted’ before being installed, this is when the phone’s operating system is changed to allow the phone to become unlocked and customizable.

mSpy : An undetectable spying app for iOS devices. It can be used to read your chats, see your location, view your email, check your call history, record your keystrokes, and more.

Spyera : This app requires rooted and jail-broken iPhones to work. It can go undetected and monitors phone calls and your call history. It even allows call recording and eavesdropping on live calls.

Flexispy : Flexispy prides itself as the #1 phone monitor for parents and can monitor everything from calls to social texts.

Umobix : This powerful spyware app has a dashboard that allows users to easily monitor someone’s location, calls, texts, keystrokes, all major social media, and more. You can detect Umobix because it heats up the infected phone and greatly affects the battery life of the infected device.

Ikey Monitor : Although it requires the device to be rooted for Android or jailbroken for iPhones, this spy app captures keystrokes, passwords, and screenshots, allows for call recording and supports multiple languages.

Clevguard : Available for both iOS and Android, Clevguard allows users to track GPS and Wi-Fi locations, capture screenshots remotely, and more. Due to a recent update, the spy app drains the target phone’s battery significantly.

Remove spyware from your phone

If any of the beforementioned apps are present on your phone you need to remove them right away.

Go to your phone settings and remove the malicious applications, then download some protection suite and scan the whole phone for any other trace of software remains or other malware apps.

As you know, the Win + X menu, which is the shortcut context menu, is a useful way to launch several utilizes in Windows such as Power Options, Windows PowerShell, Event Viewer, Device Manager, and so on. However, there are times when you might experience difficulty in identifying the required utility. This is actually a part of the Windows 10 shell that goes out of scope in the customization of Windows 10. However, there is an easy trick you can use to do that. So in this post, you will be guided on how you can rename the options in the Win + X menu in Windows 10. In case you don’t know, the context menu is divided into three groups. Microsoft has categorized the bottom-most part as Group 1, while the middle part is categorized as Group 2 and the first part as Group 3. To rename these options, you need to use File Explorer and follow the instructions laid out below. Step 1: First, tap the Win + E keys to open File Explorer. Step 2: Next, navigate to this path: %LocalAppdata%MicrosoftWindowsWinX Step 3: From there, you should see three folders as Group 1, Group 2, and Group 3. Open the appropriate folder of your choice. Step 4: After that, right-click on the shortcut option you want to rename and then select Properties. Step 5: Next, navigate to the Shortcut tab under the Properties window. Step 6: Now in the text field of Comment, enter the new name of the option you selected. Step 7: Click on the Apply and OK buttons to save the changes made. Note: You can now either Sign back in or sign out of your Windows 10 User Account to see the result of the changes you’ve made. You could also restart the process of File Explorer via Task Manager. This will close the File Explorer as well as the shell components and then only launch the shell components again. In addition, you can check the Win + X menu to see the customized name that you’ve just set for a particular option. As you can see, even though it does not add anything extra, it is still a lot better in knowing how you can customize it.

USB storage devices are used to store small and even big files, depending on their sizes. Usually, the sizes of the USB vary from 2GB up to 16GB. And as time passes, they have advanced quite a bit and now it’s common to find USB sticks with a capacity of 32GB, 64GB, or even 128GB. And since they now have large capacities, USB storage devices are often used for storing backups of system data as well as creating an image. However, there are times when you might encounter an error message while trying to create a backup or image on your USB device. The error message states:

“The drive is not a valid backup location.”

One of the causes of this problem is that Windows was not able to recognize the USB drives as a valid backup location since USB storage devices weren’t previously large enough to store system images. To fix this error, here are some possible solutions that might help.

Option 1 – Try creating a sub-folder in the USB drive and backup all the images there

The first thing you can try to do is to create a sub-folder on your USB device. This is one good way you can bypass the USB drive limitation. How? Refer to the steps below.

• First, right-click on the USB storage device and select Format.
• Next, select NTFS as the File System and check the box next to Quick Format.
• After that, click on Start to initiate the formatting process.
• Once the formatting process is completed, open the USB drive and right-click anywhere inside its main drive window, and then select New > Folder.
• Then name the folder to be created as “Image (or anything you please)”.
• Afterward, right-click on the folder and select Properties.
• From there, go to the Sharing tab and click on Share.
• Now check if the Permission level on the System owner which should be your username is labeled as “Owner”.
• Then try to back up your files again using your USB drive while keeping the sub-folder as the backup location.

Option 2 – Update the USB Controller Drivers

• First, click the Start button and type “device manager”.
• Then click on the “Device Manager” from the search results to open it.
• From there, look for the “Universal Serial Bus controllers” option and then right-click on each one of the USB drivers and select the Update Driver from the menu.
• Restart your PC and then click the “Search automatically for updated driver software” option.

You also have the option to update the motherboard and the USB driver from the manufacturer’s official website.

Option 3 – Run CHKDSK utility to check the drive for errors

When it comes to some issues concerning the hard drive or removable devices, there is a utility in Windows that might help which is called “chkdsk”. To use it, follow the steps below.

• Tap the Win + S keys to open the Search box.
• Then type “command prompt” in the field and from the search results that appear, right-click on Command Prompt and select “Run as administrator”.
• After opening an elevated command prompt, copy and paste the following command and hit Enter:

CHKDSK [volume [[path] filename]] [/F] [/V] [/R] [/X] [/C] [: size]]

Note: In the command given above, “[/F]” will try to fix the system errors while “[/R]” will be the one to fix the bad sectors.

• Now if you are prompted to run CHKDSK after your reboot your PC, just tap Y and reboot your PC.
• If CHKDSK is not able to find any errors, tap the Win + E keys and navigate the access window. From there, right-click on the concerned drive and click on Properties.
• After opening Properties, click on the tab Tools and then click on the “Check” button under the Error-checking section.
• Wait until the process is completed and then restart your computer.

Setting up the Windows operating system in a computer can be quite a complicated task since there are a couple of things that take place in the background to ensure a full and protected setup of the operating system which includes a number of programs, scripts, and so on. They work together in the background to guarantee the integrity of the Windows operating system. However, there are times when this piece of code could also go wrong. As a result, you might encounter errors like the “There was a problem running preinstall.cmd scripts” error. “Preinstall.cmd” is a type of CMD file associated with Applications & Drivers developed by Gateway for the Windows OS. To fix the “There was a problem running preinstall.cmd scripts” error, there are several things you can try. You can try to download a new Windows installation image or create a new bootable drive as well as uninstall conflicting or incompatible programs. In addition, you can also run the Windows Update troubleshooter or reset Windows 10.

Option 1 – Try to download a new Windows installation image

Your first option to fix the “There was a problem running preinstall.cmd scripts” error is to download a new Windows installation image. You can get the official ISO files for the latest release of Windows 10. After you’ve downloaded the ISO files, you can use them to upgrade to the latest Windows 10 version.

Option 2 – Try creating a new bootable drive

• Insert your USB drive into your PC.
• Tap the Win + R keys to open the Run dialog box and type in “cmd” and tap Enter to open the Command Prompt. Alternatively, you can also search for “cmd” in the Cortana search box to open Command Prompt.
• Once you’ve opened CMD, type in this command to open the DISPART utility – diskpart
• After that, you should see a new black and white window that would say, “DISKPART>”.
• Next, type in “list disk” in the command line and tap Enter to see the list of all the Storage devices as well as your hard disk connected to your PC. Here, you have to identify your disk’s number.
• Type in this command where “X” is the disk number you have identified and then tap Enter – disk X
• Type in this command and hit Enter to clear the table records and all the visible data on the drive – clean
• Now you have to recreate a new primary partition of the drive so you’ll have to type in this command and tap Enter right after – create part pri
• A new primary partition has been created so you have to select it by typing this command and tapping Enter – select part 1
• Now you have to format it to make it visible to normal users by typing – format fs=ntfs quick

Note: If your platform supports the Unified Extensible Firmware Interface or UEFI, replace the “NTFS” with “FAT32” in the command on Step 10.

• After that, type in this command and tap Enter after – active
• Finally, type this command and hit Enter to exit the utility – exit
• After you prepare the image for the operating system, save it to the root of your USB Storage device.

Option 3 – Try to uninstall conflicting programs

If you are using a computer made by Dell and got Windows 10 preinstalled in it, then you can try to uninstall the programs listed below and see if it fixes the problem.

• Dell Encryption Management service
• Dell Digital Library service

Option 4 – Run the Windows Update Troubleshooter

You might also want to run the built-in Windows Update Troubleshooter in Windows that could help you in resolving the “There was a problem running preinstall.cmd scripts” error. All you have to do is go to Settings > Update& security > Troubleshoot > Windows Update. From there, click on the Run the troubleshooter button and follow the next one-screen instructions that appear. After that, restart your computer and check if the error is now fixed or not by trying to install the update once again.

Option 5 – Run Microsoft’s online troubleshooter

Running Microsoft’s online troubleshooter might also help you fix the error. This online troubleshooter is known to help in fixing Windows Update errors, it scans your computer for issues that might be causing the problem and then fixes them automatically.

Option 6 – Try to reset Windows 10

• Tap the Win key or click on the Start button located in the Taskbar.
• Then click on the Power button at the bottom right portion of the screen.
• Next, press and hold the Shift key on your keyboard and then click on Restart. This will restart your Pc into the Advanced Startup options.

Note: Once you have access to the Advanced Startup options, you have to go to the setting which allows you to Reset your Windows 10 PC. All you have to do is select Troubleshoot > Reset this PC to reach the following screen Afterward, select either the “Keep my files” option and then proceed to the next on-screen instructions that follow to reset your Windows 10 computer without losing your files.