How To Fix The "Referenced Memory At" Error Code

Hello everyone, I hope you are all doing well. Today we will be changing the Windows Lock Screen background. Changing the lock screen background is a very easy task and it can be done in a very short time. So let's jump right into it. The first thing you need to do is to press the Windows start button on the bottom left and then press settings. Once the settings screen appears, choose and click on Personalization. Inside personalization, click on the Lock Screen tab. On the right screen, under the picture, you will find Windows spotlight, click on it to bring a drop-down menu up. Your choice is presented as a single picture for background or slideshow, a series of pictures that are going to be looped in a given time interval. If you would like just a single picture for your background, choose that and click on it. Once you are in choose picture dialog, click on the browse button and navigate to the picture on your storage which you would like to have as a background. If however, you fancy slideshow as your lock screen background, click on the background drop-down menu and choose the slideshow. Next, click on add a folder and navigate to a folder where you have pictures that you would like to have as a slideshow for your Windows lock screen.

One of the common causes of Blue Screen of Death or BSOD errors is system driver files due to varying reasons. So if you encounter a Stop error caused by some system driver files such as isapnp.sys, gv3.sys, storahci.sys, or myfault.sys, on your Windows 10 PC, then this post should help you fix the problem. These system driver files are associated with different error codes. The isapnp.sys file is related to the following error codes:

• SYSTEM SERVICE EXCEPTION
• PAGE FAULT IN A NONPAGED AREA
• KERNEL DATA INPAGE
• SYSTEM THREAD EXCEPTION NOT HANDLED
• IRQL NOT LESS EQUAL
• KMODE EXCEPTION NOT HANDLED.

While the gv3.sys file is related to the following BSOD error codes:

• IRQL NOT LESS EQUAL
• KMODE EXCEPTION NOT HANDLED
• PAGE FAULT IN NONPAGED AREA.

On the other hand, the storahci.sys file is related to these error codes:

• IRQL NOT LESS EQUAL
• KMODE EXCEPTION NOT HANDLED
• PAGE FAULT IN NONPAGED AREA.

And the myfault.sys file is associated with this error code: SYSTEM SERVICE EXCEPTION. Although this system driver file causes different kinds of Blue Screen errors, some of their potential fixes are quite the same so you need not carry out tons of troubleshooting steps. But before you troubleshoot the problem, you might want to check out System Restore first, especially if you create a System Restore point from time to time. To perform System Restore, follow these steps:

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

If System Restore didn’t help in fixing the Blue Screen error, now’s the time for you to resort to the troubleshooting tips provided below but before you get started, make sure that you create a System Restore point first and boot your computer into Safe Mode.

Option 1 – Use the System Configuration utility

Note that this first fix is only applicable for Blue Screen errors associated with the myfault.sys file.

• In the Cortana Search box, type “MSConfig” and click on the “System Configuration” entry to open it.
• After opening System Configuration, go to the Processes tab.
• Then scroll down and look for the “Digital Line Detection” process and disable it.
• Now restart your computer and check if the Stop error is fixed or not.

Option 2 – Try to update, rollback or disable related device drivers

Incompatible and outdated drivers can also cause computer malfunctioning or crashing as well as Blue Screen errors. To fix that, you can update, roll back or disable the device drivers in your computer.

• Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
• After opening the Device Manager, from the list of device drivers, look for the “WIN ISA Bus Driver” if you are facing a Stop error related to the isapnp.sys file. While you have to look for the Sony Recovery CDs PCG-Z1RAP Series device drivers if you face a Stop error concerning the gv3.sys file. For the storahci.sys, on the other hand, look for any outdated drivers and update them.
• To update or roll back or disable these drivers, just right-click on each one of them, and depending on your preference, you can either select “Update driver”, “Disable device” or “Uninstall device”.
• After that, restart your PC and see if it helped in fixing the Blue Screen error.

Option 3 – Use System File Checker

One of the built-in tools in Windows that you can use to fix Blue Screen errors is the System File Checker. This built-in command utility can help you restore corrupted or missing files as well as replace bad and corrupted system files. Chances are, any of the aforementioned system driver files might be corrupted so to fix them, use System File Checker.

• First, right-click on the Start button and click on the “Command Prompt (Admin) option.
• Next, type in the sfc /scannow command and hit Enter to execute it.

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Now restart your computer.

Option 4 – Run the Blue Screen Troubleshooter

Troubleshooting Blue Screen of Death errors wouldn’t be complete without the Blue Screen troubleshooter. As you know, it is a built-in tool in Windows 10 that helps users in fixing BSOD errors. You can find it in Settings, under the Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options.
• Note that you might have to boot your PC into Safe Mode.

Changing Taskbar location in your Windows 10 is an easy task but lately, Microsoft has removed the option to just drag it to one side of the screen and place it there, now in order to change location we need to do a little more work but do not worry it is not difficult at all. Right-click on the taskbar to open its properties menu in the menu, on the bottom choose taskbar settings. Once the settings dialog opens, on the right side locate the taskbar location on screen. Click on the dropdown menu and choose the desired location for the taskbar.

The microphone has become from exclusive niche hardware to everyday requirements. In today's world when we live in a pandemic most of the work has shifted from office to home where people need working computers with microphones, working microphones. So what do we do when the microphone stops working? Keep reading on to find out and hopefully, we will fix this as fast as possible.

Check Microphone Privacy Settings

In 2019, Microsoft introduced new privacy features to Windows that give you more granular control over which apps are accessing your microphone. The side effect of this is that certain apps may be blocked from using your microphone without you even knowing. To find out if this is the issue, go to Settings > Privacy > Microphone. Click Change and make sure the slider is set to On. This will broadly mean that the mic is now enabled on your PC. Next, make sure the slider under Allow apps to access your microphone is set to On, then look through the list of Microsoft Store apps to make sure the apps you want to use are selected. You’re likely to be using many apps, not from the Microsoft Store, so to make sure these are enabled, scroll down even further and set the Allow desktop apps … slider to On.

Check Microphone Driver

The outdated or corrupted driver could be the issue for the microphone not working in Windows 10. To check the driver status, follow these steps:

1. In your Start menu search for Device Manager
2. In the device manager window search for sound and expand it.
3. Once expanded, you should see your audio drivers. Note that the names of these will vary depending on the manufacturer.
4. On Audio, right-click, and select properties. On the General tab, check to see if the device is working properly.
5. If it is not working properly, click on the driver tab and select the update option.
6. Repeat for the other audio drivers.
7. Restart the computer.

Check the Sounds setting

1. In the taskbar, right-click on the speaker icon at the far-right corner and select the sound option.
2. On the Recording tab, click on the microphone and select the Properties option.
3. Select the levels tabs and increase the volume for both microphone and microphone boost.
4. Go to the Enhancement tab of the same pop-up and make sure that the immediate mode checkbox is checked.
5. Click Ok and restart the computer.

The sound troubleshooter

1. Right-click on the sound icon at the far-right corner of the taskbar and select troubleshoot sound problems.
2. The computer will detect any fault that exists with your audio and recommend fixes for you. You just need to read through the prompts and click the options that you think will work for you.

Try microphone on another computer

If previous steps have not produced results, try the microphone on another computer, if it is not working there then it is a hardware malfunction

The Volsnap.sys is a Windows operating system file that is related to the Volume Shadow Copy Service or VSS. It is known to cause a Blue Screen of Death error. The main cause of the Volsnap.sys Blue Screen errors include conflicts with the RAM, issues with the hard disk, incompatible firmware, corrupted drivers, malware infection, and many more. Despite its many possible causes, its fixes are quite straightforward so won’t have any problem following them. The Blue Screen errors that are related to the Volsnap.sys file are:

• KMODE EXCEPTION NOT HANDLED
• PAGE FAULT IN A NONPAGED AREA
• SYSTEM THREAD EXCEPTION NOT HANDLED
• IRQL NOT LESS OR EQUAL

You might want to try performing System Restore as it could resolve Blue Screen errors like the ones related to the Volsnap.sys before you proceed with the troubleshooting tips given below. To run System Restore, follow these steps:

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

If System Restore didn’t help in fixing the Blue Screen error, now’s the time for you to resort to the troubleshooting tips provided below but before you get started, make sure that you create a System Restore point first.

Option 1 – Check if the Volume Shadow Copy service is running and restart it

The first thing you need to do is check if the Volume Shadow Copy service. To do that, refer to the following steps:

• Click on Start and type “cmd” and right-click on Command Prompt from the search results.
• Then select the “Run as administrator” option to open Command Prompt with admin privileges.
• After that, type “net stop sdrsvc” and hit Enter to execute the command in stopping the Volume Shadow Copy service.
• Next, type the “net start sdrsvc” command and hit Enter to start the service again.

Note: You can also restart the service using the Windows Services Manager.

• In the Cortana search box, type “services” and click on the Services icon to open the Services Manager. Alternatively, you can also tap the Win + R keys to launch the Run prompt and then type “services.msc” in the field and hit Enter to open the Services Manager.
• From there, look for the Volume Shadow Service (sdrsv) from the list of services. Its Startup type should be set to Manual by default.
• Restart the service and if you don’t encounter any error while you turn it on, re-run the backup service and see if the backup process runs successfully.

Option 2 – Try checking the Memory for the Errors using Memory Diagnostic Tool

The Memory Diagnostic tool in windows can help resolve the Volsnap.sys Blue Screen error by checking and automatically fixing any memory-based issues. To run it, refer to these steps:

• Tap the Win + R keys to open Run and type mdsched.exe and hit Enter to open the Windows Memory Diagnostic Tool.
• After that, it will give two options such as:
  • Restart now and check for problems (Recommended)
  • Check for problems the next time I start my computer
• Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.

Note: After you select your preferred option, your computer will restart and check for memory-based issues. If it finds any issues, it will automatically fix them and if there’s no issue found, then it’s most likely not a memory-based issue so you should try the other options given below.

Option 3 – Try to update or rollback your device drivers

If the first option didn’t work for you, then it’s time to either update or rollback the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Open the Devices Manager from the Win X Menu.
• Then go to the section of IDE ATA/ATAPI controllers as well as Storage Controllers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 4 – Try to run the CHKDSK utility

Running the CHKDSK utility might also help you resolve the Volsnap.sys Blue Screen error. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.

• Open Command Prompt with admin privileges.
• After opening Command Prompt, execute the following command and hit Enter:

chkdsk /f /r

• Wait for the process to be completed and then restart your computer.

Option 5 – Run the System File Checker Scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Restart your computer.

Option 6 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like Volsnap.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Odyssey Neo G9 is a successor to Odyssey G9 curved gaming monitor and it is aimed again at the gaming community with its specifications but of course, it can be used for work as well. Gapping at a stunning $2500 USD price it is not really a cheap piece of hardware so it is normal to see what do you get for this kind of price and do features justify it, so let’s dive in.

Size and resolution

The first thing that you can notice about the screen is that it is big and curved, 49 inches big which is pretty big, and with it, I believe you can forget about using 2 or 3 screens because this single one will cover everything you need really. Going as far as 5120 X 1440 resolution is the strange definition, basically, this is 5K which is kind of nice but I do not see the advantage. Sure it is larger than 4K, but for the price of $2500 I expected an 8K monstrosity so if the resolution is not the main price justification then what is? Let’s move on and find out.

Odyssey tech specs

The monitor comes with HDR and 240Hz refresh rate which is very nice and coupled with 1ms pixel response time, adaptive sync, and Variable Refresh Rate you get pretty good other tech specs. All of this is very nice but the monitor's strongest selling point is Mini Led tech. Mini Led is a next-gen tech currently found only in high-end TVs. With this technology, monitors can produce truer blacks sort of speak thanks to a greater number of dimming zones. Odyssey Neo G9 is rated at 2000 nits in the brightness values and local dimming zones go to stunning 2048. It comes also with Quantum HDR that supports 10+, Freesync, and G-Sync capability. In connection, the department monitor comes with a single display 1.4 port and two HDMI 2.1 ports. It also includes a headphone jack along with two USB 3.0 ports.

Conclusion

While the resolution of the monitor is nothing impressive for the given price, its size and the rest of the tech specs surely are. Now I will not lie, the price is still a little too high but if you could afford it easily I think you should.

0x800ccc92 - What is it?

Do you come across this error message “Receiving’ reported error (0x800ccc92): “Your e-mail server rejected your login”? Verify your user name and password in your account properties. The server responded: - ERR invalid user names and password” when you try to send or open emails using your Outlook account? If yes, then this article is a must-read for you as we explain why this error occurs and how you can resolve it. To begin with, 0x800ccc92 is a common Microsoft Outlook error. This error restricts your ability to send and receive emails on your Outlook email address. In other words, it locks you out and hampers your ability to use your account successfully causing a great deal of inconvenience especially if you use your Outlook account for communication in and across your office.

Solution

Error Causes

The 0x800ccc92 error message may occur due to numerous reasons so narrowing it down to one particular reason for occurrence is not easy. However, here we have listed down some of the most common causes of this error code:

• Incorrect Outlook configuration settings
• Invalid password or username
• PST file crosses its fixed file size limit
• Failure of POP3 and Protocol STMP in database server connection
• Improper synchronization between Outlook and the server
• Virus Infection
• Invalid registry entries

Further Information and Manual Repair?

To fix the error code 0x800ccc92 on your system, here are some quick, effective, and easy DIY solutions that you can try:

Solution 1:

Sometimes the error code may occur due to an invalid password and usernames entry. Therefore, first, cross-check user ID and password. If you’ve entered the wrong password, try inserting the correct password to access your account.

Solution 2:

If the error still persists, then try installing the latest available Server Service Pack for Exchange. This solution works best if compatibility is the issue and the underlying reason for the error is improper synchronization between Outlook and the server.

Solution 3:

The presence of malware and viruses can also lead to such errors. Therefore, it is advisable to scan your entire PC for malware and viruses using a powerful antivirus.

Solution 4:

If the issue occurs due to bad and invalid registry entries, then it is important that you remove them right away. Due to such entries, you may experience the 0x800ccc92 error on your PC. To remove them, you need to download a registry cleaner. Downloading two programs an antivirus and a registry cleaner separately may slow down the speed of your PC. Therefore, to ensure this does not happen it is recommended you install Restoro Restoro is an advanced and multi-functional PC Fixer. This software is deployed with an intuitive algorithm and multiple powerful PC repair utilities including a registry cleaner, anti-virus, and a system optimizer. It is a one-stop solution for all PC-related issues. Using this tool, you can scan your entire PC and remove all types of malicious software including malware, viruses, spyware, and Trojans corrupting your PC in seconds. Simultaneously, it also removes all bad registry keys and entries and files the damaged system file, thereby restoring the registry back to normal. The system optimizer utility ensures your PC speed is not compromised due to the repair process. This software is safe, bug-free, efficient, and user-friendly. It is compatible with all Windows versions. Click here to download Restoro on your PC to instantly remove viruses and invalid registry entries to resolve the 0x800ccc92 error message on your system now!

Error Code0x80070426 - What is it?

When Windows evolved into Windows 10, the program known as Windows Security Essentials is no longer. It is now the program known as Windows Defender. When a computer is upgraded from a previous version of Windows up to Windows 10, the Windows Defender takes over and will replace the Security Essentials. In a small percentage of Windows 10 upgrades, something will go wrong and the new program will fail to replace Security Essentials. The result will be that the operating system has both of the programs installed. In this case, Windows Defender will not offer any protection and Security Essentials will not be able to defend either. This error code will also present itself when the Windows Mail App in Windows 10 fail to retrieve and sync email from the user's account.

Common symptoms include:

• There will be an error message that says: “An error has occurred in the program initialization. If this problem does continue, contact your System Admin. Error code 0x80070426.”
• The computer will be left completely vulnerable to spyware and viruses.
• The Windows Mail App will not be able to retrieve mail and will not sync with the PC user's mail.
• The user can be doing anything on their computer and the error code will show up unprompted.
• The computer will lock up, become slow, crash, or even freeze when dealing with error code 0x80070426.
• The programs from an older version of Windows do not replace the newer version from Windows 10.

Solution

Error Causes

Error code 0x80070426 will present itself when a PC user has upgraded their OS from a previous version of Windows to the new Windows 10 version. When this happens, a small portion of users will experience the disconnect between older versions of specific programs, namely the virus protection. When the previous version of the program under a different name is not completely removed and the new virus protection program is installed, the programs will cancel each other out and collectively offer no protection.

This error code may also be found when Windows 10 tries to sync the user's email with the Windows Mail App.

Further Information and Manual Repair

There are a few methods to repair this problem. It should be noted that should anyone feel that the instructions are too complicated, they should contact a Windows repair technician to ensure that the error is fixed properly.

Method One: Uninstall Microsoft Essentials

Hold down the Windows Key and press R. Type in taskmgr into the run dialogue. You should locate the Windows Defender Service (this may show up as Windefend). Right-click on it and then choose Stop.

This will stop the program, but the program will start back up automatically when the computer restarts. While this program is stopped, uninstall Essentials.

To do this: go to Control Panel, Programs, and Features, Uninstall a Program. Alternately, you may hold down the Windows Key and press R, type in appwiz.cpl, click OK, and then locate Microsoft Essentials. Uninstall it, and then restart your computer.

After this is done, go to Settings, Update, and Security. Choose Windows Defender and ensure that Real-time protection is on. Refer back to the Task Manager, Services. Make sure that Defender service is on and running.

Method Two: If the problem occurs in the Windows Mail App

When error code 0x80070426 presents itself in the form of an error with the Mail app, it may be necessary to run an SFC scan.

Right-click on the Start menu or Windows icon, and select Command prompt. The command prompt may be navigated by using shortcut keys Win and X and then select it.

Run the command prompt and then type in sfc /scannow and then press enter. The SFC scan will be run, and be careful not to abort the process before it has finished. This will scan for any files that are lost or corrupt on the PC.

If the scan has found any corrupt files, type in this code and then hit Enter: findstr /c:”[SR]” %windir%LogsCBSCBS.log >”%userprofile%Desktopsfcdetails.txt.

To skip the repair of corrupt or missing files, type in: Dism /Online /Cleanup-Image /RestoreHealth. The details of the scan can be found on the sfcdetails.txt file that will be on the desktop.

Method Three: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

If you suddenly encountered an error that says, “No Audio Output Device is installed” on your Windows 10 computer, worry not for this post will guide you on how exactly you can fix the problem. There are several possible reasons why this error pops up. It could be due to a recent Windows 10 update you’ve installed, or it could be due to a corrupted or outdated audio driver, and so on. There are several potential solutions to this error. You can try running the built-in Audio Playing troubleshooter or update or uninstall the Audio driver. You could also try to update the Intel Smart Sound Technology Audio Control driver, as well as contact support for your laptop or computer. For more details, refer to each one of the provided options below.

Option 1 – Try to run the Playing Audio Troubleshooter

Since the Windows 10 operating system has the Playing Audio Troubleshooter, you can use this troubleshooter to try and fix the problem with the “No Audio Output Device is installed” error. You can access this tool in the Control Panel or in the Taskbar Search and even on the Troubleshooters page of Windows 10. Run this troubleshooter and see if it can fix the issue or not.

Option 2 – Try to update the Audio driver

If the error has something to do with software, chances are it might be related to the audio driver – it could be that the newest version of your Windows 10 does not work well with the old version of the driver. This is why you have to update your audio driver to the newest available version.

• Tap the Win + R keys to open the Run dialog box and then type in MSC and tap Enter or click OK to open the Device Manager.
• Expand the section of the Sound, video, and Game Controllers.
• And then from the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
• Then also click on the option, “Search automatically for updated driver software.
• Restart your PC after the installation.

Note: If updating the Audio driver didn’t work, you can go to the website of your PC manufacturer and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.

Option 3 – Try removing and reinstalling the sound card

If option 1 didn’t work, you can also try to remove and reinstall the sound card of your computer to fix the high-pitched sound coming from your computer’s speakers.

• To get started, tap on the Windows key + R to pull up the Run box.
• Next, type in “MSC” in the box to open the Device Manager.
• After opening the Device Manager, go to the “Sound, video, and game controllers” option then right-click on the sound card.
• Finally, click on Uninstall and tick the box with a label that says, “Delete the driver software for this device” and close the Device Manager.
• Restart your computer and check if the problem’s fixed or not.

Note: After you restart your computer, the system should reinstall the speaker automatically. But if it does not reinstall, you can follow the aforementioned steps again to go to the Device Manager. From there, go back to “Sound, video, and Game Controllers” and right-click on the sound card. After that, enabling the sound card and restart your computer once more. That should fix the problem.

Option 4 – Try updating the Intel Smart Sound Technology Audio Control driver

If the three options given above didn’t fix the error, you might want to try updating the Intel Smart Sound Technology Audio Control driver. To do so, follow these steps:

• Tap the Win + X keys and select the Device Manager option from the menu.
• Next, scroll down and click on the System Devices option and select the “Intel Smart Sound Technology Audio Control” option.
• Then right-click on it and select the “Update driver” option.
• After a couple of seconds, the wizard will look for an available driver and will automatically update it.
• Restart your computer and see if the error is now fixed.

This post will show you how to fix the Windows update error 0xca00a000 which you can encounter during the installation of Windows updates. Here’s the full error message of this Windows Update error:

“Updates failed There were problems installing some updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: 2018-07 Cumulative Update for Windows 10 Version 1803 for x64-based Systems (KB4345421) – Error 0xca00a000”

This kind of Windows Update error pops up when Windows has missed installing one of the cumulative updates needed or when there is some problem with the driver that won’t let the installation of the updates push through. There are also instances when the system files are modified with incorrect permission that may result in the Windows update error 0xca00a000. Thus, you need to fix the trusted installer permission as well as resolve the issue with the driver. To do these things, you need to follow the options laid out below.

Option 1 – Run the Windows Module Installer

The Windows Module Installer is a built-in service in the Windows operating system that could help you resolve the Windows update error 0xca00a000. You need to make sure that this service is Started and that its Startup type is set to Automatic – you can do this via Services Manager or by executing the command given below in an elevated Command Prompt.

• Tap the Win + R keys to open the Run dialog box.
• Then type “command prompt” in the field and hit Enter to open Command Prompt.
• And in the elevated Command Prompt type in the following command and hit Enter:

SC config trustedinstaller start=auto

• After executing the command successfully, you should see the “[SC] ChangeServiceConfig SUCCESS” message on the Command Prompt window.

Option 2 – Try manually installing the updates

As mentioned, the error might be because Windows missed installing a particular update which is why you are not able to proceed with the current update. So to resolve the issue, you need to install the update that wasn’t installed by downloading it from the Microsoft Update Catalog website. You also have to make sure that you didn’t turn off the Windows update or have it delayed.

Option 3 – Delete the files from the Software Distribution folder

The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. A lot of users tried deleting the files in this folder to fix the problem and so far it has worked. Like them, you can try clearing the Windows Update cache by simply deleting the contents of the folder named “SoftwareDistribution” since Windows apparently can’t clear and re-download the update contents once they are corrupted. Thus, deleting the contents of this folder will make Windows download the contents again which will fix the problem. To do that, follow the steps below.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net stop bits

• After entering these commands, it will stop the Windows Update Service and the Background Intelligent Transfer Service.
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
• Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.

net start wuauserv net start bits

Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.

• Now Open Settings and check for Windows Updates. Windows 10 should begin the download right away.

Option 4 – Install the updates in a Clean Boot State

You might want to try putting your computer in a Clean Boot state and then install Windows Updates again without any trouble. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After that, try to install the Windows Updates or upgrade again.

Option 5 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows update error 0xca00a000. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 6 – Run Microsoft’s online troubleshooter

Running Microsoft’s online troubleshooter might also help you fix the Windows update error 0xca00a000. This online troubleshooter is known to help in fixing Windows Update errors, it scans your computer for issues that might be causing the problem and then fixes them automatically.