Logo

Moving Start Menu to the Second Monitor

One of the most important User Interface elements in a Windows 10 operating system is the Start Menu. Not too long ago, Microsoft has added some new features and redesigned the Start Menu a couple of times as well. Thus, it is not uncommon for Windows 10 users to use several monitors. That’s why in this post, you will be guided on how you can move the Start Menu to your second monitor in Windows 10.

There are a lot of advantages in using more than one monitor like a better and widescreen as well as help in improving and increasing productivity. Usually, the Start Menu and the taskbar is present in the original monitor only. In most cases, it helps users in moving the Start Menu to the second monitor and helps users in segregating tasks, and uses separate monitors for each kind of task.

There are two simple steps to move the Start Menu to the second monitor. You have the option to unlock and drag the taskbar, as well as make adjustments in the settings. To get started, refer to each one of the following options to move the Start Menu to the second monitor.

Option 1 – Move the second monitor by unlocking and dragging the taskbar

The first option you can try to move the Start Menu to the second display is to simply unlock and then drag the taskbar. To do so, follow these steps:

  • First, click on the Taskbar and unlock it.
  • Next, uncheck the Lock the taskbar feature in the menu of the Taskbar Settings. This will free the taskbar so you can move or drag it around.
  • After that, push the Start Menu to the furthermost corner of the screen and then transfer it to the second monitor.

Option 2 – Move the second monitor using the keyboard

  • The first thing you have to do is to tap the Windows key to open the Start Menu.
  • Next, close the Start Menu by tapping the Esc key.
  • After that, the controls will shift back to the taskbar.
  • Now open the context menu of the taskbar by tapping the Alt + space bar together. This will move the Start Menu to the second monitor.

Option 3 – Move the Start Menu to the second monitor via Settings

If you find that the Taskbar is moving to the wrong monitor automatically or if the program does not start on the same monitor as the taskbar, then you can try this option.

  • Click on Start first and click Run.
  • Then type “desk.cpl” in the field and click OK.
  • Alternatively, you could also right-click on the desktop and select the Screen Resolution option from the drop-down menu.
  • After that, click on the monitor that you want to use as the primary monitor and select the checkbox labeled “Make this my main display”.
  • Once done, you have to choose the “Show desktop” on only 1 from the drop-down menu of Multiple displays.
  • Now click the Keep Changes option and select the Extend these displays from the Multiple displays drop-down menu and then click on the Apply button to save the changes made.
  • Afterward, click the Keep changes option once the dialog box pops up.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

How to Fix Windows Update error 0x80092004
If you encounter Windows Update error 0x80092004 while trying to update your Windows 10 computer, then this post is for you. This kind of Windows Update error could be due to many reasons but none of them includes your hardware or installed driver software. Microsoft releases updates that are either not supposed to go out, or you install them when you click on the Check for Update button which can install updates that have not finished testing yet. As a result, you may encounter the Windows Update error 0x80092004 To resolve the Windows Update error 0x80092004, here are some fixes you can try.

Option 1 – Try removing recent updates and packages

When a Windows Update fails, it mostly rolls back and cleans up all its residues. However, there are times when it doesn’t and you can clean that package manually. To remove recent updates and packages, you can go to the Update History and find out what KB updates were installed and once you’ve figured it out, you can execute the DISM tool to remove it manually.
  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, execute the “Dism /online /Get-Packages”. This will give you a list of packages that were recently installed.
  • Now run the Remove Package program to remove the concerned update and package.
dism.exe /online /remove-package /packagename:Package_for_RollupFix_Wrapper~31bf3856ad364e35~amd64~~16299.248.1.17 /packagename:Package_for_RollupFix~31bf3856ad364e35~amd64~~16299.125.1.6 /packagename:Package_for_RollupFix_Wrapper~31bf3856ad364e35~amd64~~16299.192.1.9 /packagename:Package_for_RollupFix~31bf3856ad364e35~amd64~~16299.192.1.9 /norestart
  • Now restart your computer and log back in.
  • After that, run the following command:
Dism.exe /online /Cleanup-Image /StartComponentCleanup
  • Then scan for updates.
Note: Keep in mind that the remove package command is made for AMD 64-bit machines specifically.

Option 2 – Try deleting the files from the SoftwareDistribution folder and resetting the Catroot2 folder

The downloaded Windows Updates are placed in a folder called “SoftwareDistribution”. The files downloaded in this folder are automatically deleted once the installation is completed. However, if the files are not clean up or if the installation is still pending, you can delete all the files in this folder after you pause the Windows Update service. For complete instructions, refer to the steps below.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
  • Type each one of the following commands.
net start wuauserv net start cryptSvc net start bits net start msiserver
  • After that, exit Command Prompt and restart your computer.

Option 3 – Try to run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the “We couldn’t install some updates because the PC was turned off” error. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 4 – Try to manually install the Windows Updates

Windows Update Error 0x80092004 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:
  • Go to Settings and from there go to Update and Security > View Update History.
  • Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
  • After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.
Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.
Read More
How to remove AudioToAudio (Browser Extension) from your PC

AudioToAudio is a browser extension for Google Chrome developed by Mindspark Inc. This extension allows users easy access to popular audio converting websites.

When installed, it changes the default search engine, home page, and new tab to MyWay.com. While active AudioToAudio gathers user browsing activities such as, but not limited to: visited websites, clicked links, search queries. This data is later used/sold by the Mindspark ad network to better target ads. While browsing the internet with this extension enabled, you will see additional injected ads, sponsored content (such as links to web pages, banner ads, affiliate shop links, etc), and even pop-up ads from time to time if the regular ads are blocked. AudioToAudio has been marked as a Browser Hijacker by several anti-virus applications and is marked for removal by most of them.

About Browser Hijackers

Browser hijacking is a form of unwanted software, commonly a web browser add-on or extension, which causes modifications in web browser’s settings. They are created to interfere with browser functions for various purposes. Typically, hijackers are developed for the benefit of cyber hackers often through revenue generation from forced ad clicks and website visits. However, it isn’t that innocent. Your online safety is compromised and it is also extremely annoying. Some browser hijackers are programmed to make particular modifications beyond the browsers, like changing entries in the computer registry and letting other malware further damage your computer.

How to determine if your browser has been hijacked

When your web browser is hijacked, the following might happen: 1. your web browser’s homepage is suddenly different 2. you get re-directed to sites you never meant to visit 3. The default search page of the web browser is changed 4. discover new toolbars that you simply did not add 5. you see numerous ads pop up on the web browsers or computer screen 6. webpages load slowly and often incomplete 7. Inability to navigate to certain websites, especially antivirus and also other computer security software sites.

How they infect computers

There are many ways your computer or laptop can become infected with a browser hijacker. They usually arrive by way of spam email, via file-sharing networks, or by a drive-by-download. They can also be deployed via the installation of an internet browser toolbar, extension, or add-on. A browser hijacker could also come bundled up with some free software that you unknowingly download and install the browser hijack, compromising your PC security. Some of the most well-known hijackers are AudioToAudio, Babylon Toolbar, Conduit Search, OneWebSearch, Sweet Page, and CoolWebSearch.

Removing browser hijackers

Some hijackers could be removed by just uninstalling the related freeware or add-ons through the Add or Remove Programs in the Microsoft Windows Control Panel. But, the majority of hijackers are quite tenacious and require specialized applications to eliminate them. Novice computer users shouldn’t ever attempt the manual form of removal, as it requires thorough computer knowledge to carry out repairs on the computer registry and HOSTS file. Browser hijackers can be effectively removed by installing and running anti-malware software on the affected PC. Safebytes Anti-Malware has a sophisticated anti-malware engine to help you prevent browser hijacking in the first place, and mop up any existing issues. In addition to anti-malware, a system optimizer tool, similar to Total System Care, could help you resolve Windows registry errors, eliminate unwanted toolbars, secure online privacy, and increase overall computer performance.

How To Get Rid Of Malware That Is Preventing Anti-Malware Installation?

All malware is bad, but certain types of malware do more damage to your computer than others. Some malware types alter internet browser settings by including a proxy server or change the PC’s DNS settings. In these cases, you will be unable to visit some or all internet sites, and thus not able to download or install the required security software to remove the malware. If you are reading this article, you probably have got affected by malware that prevents you from installing a computer security program like Safebytes Anti-Malware. There are a few actions you can take to get around this problem.

Install in Safe Mode

In Safe Mode, you are able to modify Windows settings, un-install or install some applications, and remove hard-to-delete viruses and malware. In the event the malware is blocking access to the internet and affecting your PC, running it in Safe Mode allows you to download anti-malware and run a diagnostic scan whilst limiting possible damage. In order to enter into Safe Mode or Safe Mode with Networking, press the F8 key while the PC is starting up or run MSCONFIG and locate the “Safe Boot” options in the “Boot” tab. Once you are in Safe Mode, you can attempt to download and install your anti-malware software without the hindrance of the malicious software. Now, you can actually run the antivirus scan to remove computer viruses and malware without any interference from another application.

Switch over to a different web browser

Malicious code could exploit vulnerabilities in a particular internet browser and block access to all anti-virus software websites. If you suspect that your Internet Explorer happens to be hijacked by a computer virus or otherwise compromised by cybercriminals, the best plan of action would be to switch to an alternate browser like Chrome, Firefox, or Safari to download your favorite computer security program – Safebytes Anti-Malware.

Install and run antivirus from your Thumb drive

Here’s another solution which is creating a portable USB anti-virus software package that can scan your computer for malicious software without needing installation. Adopt these measures to use a USB drive to fix your infected computer system. 1) Download Safebytes Anti-Malware or MS Windows Defender Offline onto a virus-free computer system. 2) Mount the USB drive on the same computer. 3) Double-click the executable file to run the installation wizard. 4) Choose the USB flash drive as the destination for saving the file. Do as instructed on the screen to finish up the installation process. 5) Transfer the USB drive from the uninfected PC to the infected computer. 6) Double-click the EXE file to open the Safebytes tool from the thumb drive. 7) Run Full System Scan to detect and clean-up up all types of malware.

Protect Your PC and Privacy With SafeBytes Anti-Malware

If you’re looking to install an anti-malware application for your computer, there are several tools in the market to consider but you should not trust blindly anyone, irrespective of whether it is paid or free software. A few of them do a good job in removing malware threats while many will damage your computer by themselves. When searching for an antivirus tool, purchase one that offers reliable, efficient, and complete protection against all known viruses and malware. When considering commercial anti-malware software options, most people choose popular brands, like SafeBytes, and are very happy with them. Safebytes is among the well-established computer solutions companies, which provide this all-inclusive anti-malware application. Through its cutting-edge technology, this software will help you protect your PC against infections brought on by various kinds of malware and other threats, including spyware, adware, computer viruses, worms, trojan horses, keyloggers, potentially unwanted program (PUPs), and ransomware.

SafeBytes anti-malware takes computer protection to a whole new level with its advanced features. Here are a few of the good ones:

Robust, Anti-malware Protection: Safebytes is built on the very best virus engine within the industry. These engines can find and eliminate threats even during the early phases of a malware outbreak. Real-Time Protection: Malware programs trying to enter the computer are identified and stopped as and when detected by the SafeBytes real-time protection shields. This software will constantly monitor your PC for any suspicious activity and updates itself regularly to keep abreast of the constantly changing threat scenarios. Internet Security: Safebytes assigns all websites a unique safety rating that helps you to get an idea of whether the webpage you’re going to visit is safe to browse or known to be a phishing site. Lightweight: SafeBytes is a lightweight application. It uses up a really small amount of processing power as it works in the background so you’re free to use your Windows-based computer the way you want. Premium Support: For any technical problems or product guidance, you may get 24/7 professional assistance via chat and e-mail. Overall, SafeBytes Anti-Malware is a solid program since it has loads of features and could detect and eliminate any potential threats. You now may realize that this tool does more than just scan and eliminate threats from your computer. So when you want advanced forms of protection features & threat detections, purchasing SafeBytes Anti-Malware will be well worth the money!

Technical Details and Manual Removal (Advanced Users)

If you’d like to carry out the removal of AudioToAudio manually rather than utilizing an automated software tool, you can follow these simple steps: Go to the Windows Control Panel, click on the “Add/Remove Programs” and there, select the offending application to uninstall. In case of suspicious versions of web browser plugins, you can easily get rid of them through your browser’s extension manager. You may also want to reset your home page and search engine providers, as well as clear your browser cache and cookies. If you decide to manually delete the system files and registry entries, utilize the following checklist to ensure that you know exactly what files to remove before undertaking any actions. However, this can be a tricky task and only computer professionals could carry it out safely. In addition, some malware is capable of replicating or preventing deletion. It is recommended that you do the removal procedure in Safe Mode. For more information and manual removal instructions visit www.ErrorTools.com Download Safebytes Anti-Malware: https://errortools.com/download/safebytes-anti-malware/ AudioToAudio is a browser extension for Google Chrome developed by Mindspark Inc. This extension allows users easy access to popular audio converting websites. When installed, it changes the default search engine, home page, and new tab to MyWay.com. While active AudioToAudio gathers user browsing activities such as, but not limited to: visited websites, clicked links, search queries. This data is later used/sold by the Mindspark ad network to better target ads. While browsing the internet with this extension enabled, you will see additional injected ads, sponsored content (such as links to web pages, banner ads, affiliate shop links, etc), and even pop-up ads from time to time if the regular ads are blocked. AudioToAudio has been marked as a Browser Hijacker by several anti-virus applications and is marked for removal by most of them.
Read More
Windows 10 won't upgrade to a newer version
If when hovering over the upgrade icon on the taskbar you get:
Your version of Windows 10 would reach the end of service soon, Click to download a newer version of Windows 10 to stay supported. or An unsupported version of Windows will no longer receive software updates from Windows Update. These updates include security updates that can help protect your PC from harmful viruses, spyware, and other malicious software which can steal your personal information. Windows Update also installs the latest software updates to improve the reliability of Windows—such as new drivers for your hardware.
and you are unable to perform updates then this guide is for you. There are several things you can do to fix this issue presented here, it is advisable to follow them in a way how they are presented for best performance and system safety.
  1. Run setupdiag

    Download and run Setupdiag from the official MICROSOFT website. SetupDiag is a standalone diagnostic tool that can be used to obtain details about why a Windows 10 upgrade was unsuccessful. It works by examining Windows Setup log files to determine the root cause of a failure to update or upgrade the computer. Once the scan is completed, check the generated log files. The SetupDiagResults.log will be generated and saved in the same folder where you downloaded Setupdiag. Open SetupDiagResults.log using Notepad. You may need to take a look at these folders:
    • \Windows\Panther
    • \$Windows.~bt\sources\panther
    • \$Windows.~bt\Sources\Rollback
    • \Windows\Panther\NewOS
    If there are any issues or conditions that are blocking the upgrade, they will be listed here.
  2. Edit TargetReleaseVersionInfo Registry key

    Press ⊞ WINDOWS + R to open the run dialog In run dialog type Regedit and press ENTER Locate: HKLM\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate Locate two DWORD files, if they do not exist, create them as: TargetReleaseVersion TargetReleaseVersionInfo Set the value of TargetReleaseVersion to 1 If you are stuck on Windows 10 1909 and want to upgrade to Windows 10 20H2 now, you need to set the value for TargetReleaseVersionInfo to 20H2 Reboot the computer
  3. Use Windows 10 update assistant

    Visit Microsoft.com and hit the ‘Update now’ button visible on the page Download tool and run it Click on Update now to start the upgrade process
Read More
Create Custom Views in Event Viewer
The Event Viewer in the Windows operating system is used to troubleshoot any computer issues. It is one of the most useful tools that keep logs of both security and system events. It also monitors for both software and hardware problems in the computer. This tool is the only one with amazing features that maintain logs about everything that’s going on in the computer system. It keeps track of all the information to the point where going over them will take a lot of time. Luckily, the Event Viewer tool now allows users to create custom views where you can set the filters and sort the data recorded to limit the information details to only what you’re interested in seeing. For instance, if you want to troubleshoot with one hard drive, you can just create a special custom view to display only the hard drive warnings in the security logs. This will save you hassle and time. Take note that the logs in the Event Viewer are divided into two main categories namely the Window logs and the Application and Services logs. You can just set the filter to the logs by their event id, specific date, and many other events when you have to troubleshoot some problem in your computer. So if you are trying to troubleshoot a problem in your Windows 10 computer and you’re checking the Event Viewer, read on as this post will guide you in creating custom event views in the Event Viewer. To get started, refer to the instructions given below. Step 1: Go to the Start menu and in the search box, type “event viewer” and then click on Event Viewer from the search results to open it. Step 2: After opening Event Viewer, click on Custom Views located in the left pane of the window. Step 3: Next, click on the Administrative events under the Custom View to create special log views. Step 4: Then on the right side of the window, click on Create Custom View to open the Create Custom View window. Step 5: There is a logged drop-down list under Filter. From there, you have the option to choose an appropriate predefined time or use a custom time range for your Custom log views. Step 6: After that, select an appropriate event level for your custom view. You have fine entry-level options to choose from such as critical event level, error, warning, information and verbose.
  • Critical – select this if you want to see the events that require your immediate attention in the custom view.
  • Error – select this if you want your Event Viewer to display the events that are less critical but hints at the problems.
  • Warning – select this event-level if you want to see the event with the potential problem but may not bound to happen.
  • Verbose – select this if you want to see detailed information about all the events.
Step 7: After you’ve selected the event level, you now have to select how you want the events to be filtered. They can either be filtered By the log or By the source.
  • By the log – you can select two options called Windows log and, Application and Service logs. The Windows logs allow you to filter the logs created during events like setup, security, applications, and system events. While the Application and Service logs filter the log created by the installed applications in your system.
  • By the source – select this if you want your Custom View to search for information in event sources. It allows you to view events in detail for various applications and devices.
Note: You have the option to further customize the event logs with more filters like Event IDs, task category, keywords, User, and Computer. Using these additional filters, you can choose to filter the events in the special views by specifying event id numbers in the Event IDs, entering predefined Windows words in the Keyword, specify the user accounts in the User field, as well as choose the system from the server to maintain logs in the Computer field. Step 8: Once you’re done customizing the log filter, click on OK to apply the changes made. Step 9: After that, a Save Filter should be displayed in the Custom View window. Just enter the Custom View name and select the Event Viewer folder where you want to save the Custom view. The folder name should be Custom View by default. And if you want, you can also create your own folder if you want your custom views to be visible to all the system users. Step 10: Next, check all the Users box located in the lower corner of the window and then click the OK button after you’re done. You should now see the customized filter you just created on the left side of the window. Just click on it to check your filtered events in the center of the Event Viewer window. And for you to save the custom view logs, simply right-click on the Custom views you created and then click on Save All Events in the Custom View As from the drop-down menu. Then put a name on the file and select the appropriate location where you want to save the logs and click on the Save button. Note that the log file is saved with the “.EVTX” file extension and when you double click on it, it will open the file in the Event Viewer.
Read More
How to Remove PUP ExpressFiles Tutorial

ExpressFiles is a program developed by Express Solutions. A number of Anti-Virus programs have flagged this program as a Potentially Unwanted Application. In many instances, it is bundled with additional programs on installation.

The program claims it offers users easy to search for various currently popular search terms. During our testing, the software never displays any search results, no matter the search words. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times. The program defines an exception rule in Windows Firewall, allowing it to connect to the internet without limitations and auto-update itself.

About Browser Hijackers

Precisely what is a PUP?

If you’ve ever downloaded a free application or shareware, chances are high that the computer can get installed with a bunch of unwanted applications. A PUA / PUP (potentially unwanted application / potentially unwanted program) is a software program that comes bundled with free software and you consent to install it on your PC. These are programs you almost certainly don’t want on your computer simply because it doesn’t give any valuable service. Despite being regarded as very detrimental, PUPs aren’t always viruses or malware One simple difference between PUP and malware is distribution. Malware is normally dropped by silent installation vectors like drive-by downloads while PUP gets installed with the consent of the computer user, who purposefully or unknowingly approves the PUP installation on its PC. Having said that, there is no doubt that PUPs remain bad news for PC users as they can be incredibly damaging to the computer in numerous ways.

Exactly how do unwanted programs look like?

Potentially Unwanted Programs appear in different forms and varieties, however, in the majority of instances, they are adware programs that exhibit irritating pop-up ads and advertisements on websites you explore. In addition, the majority of free programs these days come with some unwanted add-ons; in most cases an internet browser toolbar or browser modification like a homepage hijacker. They’ll keep track of your online routines, redirect your search results to risky websites where viruses can be downloaded and installed, hijack your home page, and slow your browser down to a crawl. Potentially Unwanted Programs occasionally act quite much like computer viruses or spyware. They might carry keyloggers, dialers, browser hijackers, and tracking components that gather system details, or tracks customer habits and relays this information to third-party firms. Even if the PUPs really aren’t basically malicious, these software programs still do absolutely nothing good on your personal computer – they will take valuable system resources, slow down your PC, weaken your computer security, and make your system more susceptible to trojans.

How do you avoid PUPs?

• Read cautiously before accepting the license agreement as it may have a clause about PUPs. • Always opt for the custom if you’re presented an option between “Custom” and “Recommended” Installations – never click Next, Next, Next blindly. • Have a top-notch antivirus program like Safebytes Anti-Malware which can protect your computer from PUPs. As soon as you install this software, protection from malware and PUPs is already switched on. • Think carefully before you download any kind of shareware or freeware. Disable or get rid of toolbars and browser extensions you don’t really need. • Only use official product websites for downloading programs. Stay away from download portals altogether as most websites compel users to download the software using their own download manager, which is often bundled up with some sort of PUPs.

What To Do If You Cannot Install Any Anti-Malware?

All malware is bad, but certain types of malicious software do a lot more damage to your computer than others. Some malware types modify browser settings by adding a proxy server or modify the PC’s DNS settings. In these instances, you will be unable to visit some or all of the websites, and therefore not able to download or install the required security software to remove the infection. If you are reading this right now, you have perhaps recognized that a malware infection is a reason for your blocked web connectivity. So how to proceed when you want to install an anti-malware application like Safebytes? Follow the instructions below to eliminate malware by alternative methods.

Install in Safe Mode

The Windows-based PC comes with a special mode called “Safe Mode” where just the bare minimum required applications and services are loaded. If the malware is set to load immediately when the computer starts, shifting to this mode may well prevent it from doing so. In order to enter into Safe Mode or Safe Mode with Networking, press the F8 key while the PC is starting up or run MSConfig and locate the “Safe Boot” options under the “Boot” tab. As soon as you restart the PC into Safe Mode with Networking, you could download, install, and update anti-malware software from there. Right after installation, run the malware scanner to get rid of standard infections.

Utilize an alternate internet browser to download antivirus software

Web-based malware could be environment-specific, targeting a specific web browser or attacking particular versions of the web browser. If you’re not able to download the anti-virus application using Internet Explorer, this means the virus is targeting IE’s vulnerabilities. Here, you need to switch to a different web browser such as Chrome or Firefox to download the Safebytes Anti-malware program.

Install and run antivirus from a Thumb drive

Here’s yet another solution which is creating a portable USB anti-virus software that can scan your computer for malware without the need for installation. Try these simple actions to clean up your infected computer using portable anti-malware. 1) Download Safebytes Anti-Malware or Microsoft Windows Defender Offline onto a clean PC. 2) Mount the pen drive on the same PC. 3) Run the setup program by double-clicking the executable file of the downloaded software, which has a .exe file extension. 4) Select the drive letter of the USB drive as the location when the wizard asks you exactly where you would like to install the anti-malware. Follow activation instructions. 5) Now, insert the thumb drive into the corrupted PC. 6) Run the Safebytes Anti-malware directly from the pen drive by double-clicking the icon. 7) Click the “Scan” button to run a full computer scan and remove viruses automatically.

Overview of SafeBytes Anti-Malware

If you are looking to download the anti-malware program for your computer, there are lots of tools in the market to consider nonetheless, you just cannot trust blindly anyone, irrespective of whether it is free or paid software. A few of them do a great job in removing threats while some will ruin your PC by themselves. You need to pick a company that develops industry-best antimalware and has achieved a reputation as trustworthy. When considering commercial tool options, most people opt for well-known brands, such as SafeBytes, and they are quite happy with it. SafeBytes anti-malware is really a powerful, very effective protection software made to help users of all levels of computer literacy in detecting and removing malicious threats out of their computer. Using its outstanding protection system, this utility will quickly detect and get rid of the majority of the security threats, which include adware, viruses, browser hijackers, ransomware, PUPs, and trojans. SafeBytes anti-malware takes computer protection to a totally new level with its advanced features. Here are a few typical features present in this software: Live Protection: SafeBytes offers complete and real-time security for your laptop or computer. It’ll regularly monitor your computer for hacker activity and also gives end-users superior firewall protection. Most Reliable AntiMalware Protection: With its enhanced and sophisticated algorithm, this malware elimination tool can find and eliminate the malware threats hiding in your PC effectively. “Fast Scan” Features: SafeBytes’s high-speed malware scanning engine minimizes scanning times and extends battery life. Simultaneously, it will effectively identify and remove infected computer files or any online threat. Web Protection: SafeBytes checks and gives a unique safety ranking to each and every website you visit and block access to webpages considered to be phishing sites, thus safeguarding you from identity theft, or known to contain malicious software. Low CPU/Memory Usage: SafeBytes is well known for its low effect on computer resources and great detection rate of diverse threats. It runs quietly and efficiently in the background so you’re free to use your PC at full power all of the time. 24/7 Premium Support: SafeBytes gives you 24/7 technical support, automatic maintenance, and upgrades for the best user experience.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove ExpressFiles without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by ExpressFiles

Files: %APPDATAExpressFilescurrent-cloud.html %COMMONDESKTOPExpressFiles.lnk %COMMONSTARTMENUExpressFilesExpressFiles.lnk %COMMONSTARTMENUExpressFilesUninstall.lnk %PROGRAMFILESExpressFilescurrent-cloud.de.html %PROGRAMFILESExpressFilescurrent-cloud.en.html %PROGRAMFILESExpressFilescurrent-cloud.fr.html %PROGRAMFILESExpressFilescurrent-cloud.ru.html %PROGRAMFILESExpressFilesEFupdater.exe %PROGRAMFILESExpressFilesExpressDL.exe %PROGRAMFILESExpressFilesExpressFiles.exe %PROGRAMFILESExpressFilesuninstall.exe %WINDIRTasksExpress Files Updater.job %APPDATAExpressFiles %COMMONSTARTMENUExpressFiles %PROGRAMFILESExpressFileslanguage %PROGRAMFILESExpressFiles Registry: key ExpressFiles.exe at HKEY_LOCAL_MACHINESOFTWAREConduitAppPaths. key ExpressFiles at HKEY_CURRENT_USERSoftware. key ExpressFiles at HKEY_LOCAL_MACHINESOFTWARE. key ExpressFiles at HKEY_USERS.DEFAULTSoftware. HKEY_CLASSES_ROOTMagnetsshellopencommand value $PROGRAMFILESExpressFilesExpressDL.exe at HKEY_LOCAL_MACHINESYSTEMControlSet001ServicesSharedAccessParametersFirewallPolicyStandardProfileAuthorizedApplicationsList. value $PROGRAMFILESExpressFilesExpressDL.exe at HKEY_LOCAL_MACHINESYSTEMControlSet002ServicesSharedAccessParametersFirewallPolicyStandardProfileAuthorizedApplicationsList. value $PROGRAMFILESExpressFilesExpressDL.exe at HKEY_LOCAL_MACHINESYSTEMControlSet003ServicesSharedAccessParametersFirewallPolicyStandardProfileAuthorizedApplicationsList. value $PROGRAMFILESExpressFilesExpressFiles.exe at HKEY_LOCAL_MACHINESYSTEMControlSet001ServicesSharedAccessParametersFirewallPolicyStandardProfileAuthorizedApplicationsList. value $PROGRAMFILESExpressFilesExpressFiles.exe at HKEY_LOCAL_MACHINESYSTEMControlSet002ServicesSharedAccessParametersFirewallPolicyStandardProfileAuthorizedApplicationsList. value $PROGRAMFILESExpressFilesExpressFiles.exe at HKEY_LOCAL_MACHINESYSTEMControlSet003ServicesSharedAccessParametersFirewallPolicyStandardProfileAuthorizedApplicationsList.
Read More
Android malware spies while posing as a Update
New malware with extensive spyware capabilities steals data from infected Android devices and is designed to automatically trigger whenever new info is read to be exfiltrated. The spyware can only be installed as a 'System Update' app available via third-party Android app stores as it was never available on Google's Play Store. This drastically limits the number of devices it can infect, given that most experienced users will most likely avoid installing it in the first place. The malware also lacks a method to infect other Android devices on its own, adding to its limited spreading capabilities. However, when it comes to stealing your data, this remote access trojan (RAT) can collect and exfiltrate an extensive array of information to its command-and-control server. Zimperium researchers who spotted it observed it while "stealing data, messages, images and taking control of Android phones."

What happens when malicious software is installed

"Once in control, hackers can record audio and phone calls, take photos, review browser history, access WhatsApp messages, and more," they added. Zimperium said its extensive range of data theft capabilities includes:
  • Stealing instant messenger messages;
  • Stealing instant messenger database files (if the root is available);
  • Inspecting the default browser's bookmarks and searches;
  • Inspecting the bookmark and search history from Google Chrome, Mozilla Firefox, and Samsung Internet Browser;
  • Searching for files with specific extensions (including .pdf, .doc, .docx, and .xls, .xlsx);
  • Inspecting the clipboard data;
  • Inspecting the content of the notifications;
  • Recording audio;
  • Recording phone calls;
  • Periodically take pictures (either through the front or back cameras);
  • Listing of the installed applications;
  • Stealing images and videos;
  • Monitoring the GPS location;
  • Stealing SMS messages;
  • Stealing phone contacts;
  • Stealing call logs;
  • Exfiltrating device information (e.g., installed applications, device name, storage stats).

How does it work?

Once installed on an Android device, the malware will send several pieces of info to its Firebase command-and-control (C2) server, including storage stats, the internet connection type, and the presence of various apps such as WhatsApp. The spyware harvests data directly if it has root access or will use Accessibility Services after tricking the victims into enabling the feature on the compromised device. It will also scan the external storage for any stored or cached data, harvest it, and deliver it to the C2 servers when the user connects to a Wi-Fi network. Unlike other malware designed to steal data, this one will get triggered using Android's contentObserver and Broadcast receivers only when some conditions are met, like the addition of a new contact, new text messages, or new apps being installed. "Commands received through the Firebase messaging service initiate actions such as recording of audio from the microphone and exfiltration of data such as SMS messages," Zimperium said. "The Firebase communication is only used to issue the commands, and a dedicated C&C server is used to collect the stolen data by using a POST request."

Camouflage

The malware will also display fake "Searching for the update.." system update notifications when it receives new commands from its masters to camouflage its malicious activity. The spyware also conceals its presence on infected Android devices by hiding the icon from the drawer/menu. To further evade detection, it will only steal thumbnails of videos and images it finds, thus reducing the victims' bandwidth consumption to avoid drawing their attention to the background data exfiltration activity. Unlike other malware that harvests data in bulk, this one will also make sure that it exfiltrates only the most recent data, collecting location data created and photos taken within the last few minutes. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
Read More
Fix Error 0x8004230F when creating Restore
Creating a System Restore point is definitely a must especially when you are about to make some changes to your computer. This will help make sure that the system settings and files can go back to an earlier point, should something go wrong, without affecting any personal files. However, there are cases when creating a System Restore Point does not go smoothly and you encounter an error that says, “The shadow copy provider had an unexpected error while trying to process the specified operation ( ox8004230F )”. Aside from creating System Restore Point, you can also encounter this error when you create a system image or backup. According to reports, this error pops up when the required services are not running or not properly responding. And to fix it, there are several recommendations that will be provided in this post to fix the Error 0x8004230F when creating System Restore point in Windows 10. You can try to check the Volume Shadow Copy Services status or run the VSSADMIN tool. You could also check the status of the Microsoft Software Shadow Copy Provider Service or create System Restore Point in a Clean Boot State. For more details, refer to the provided options below.

Option 1 – Try checking the status of the Volume Shadow Copy Service

  • Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • From the list of services, look for the Volume Shadow Copy service and double-click on it.
  • After that, this will open the Properties where you have to make sure that the Startup type is set to Automatic (Delayed Start) and then click on the Start button underneath it.
  • Once done, click on Apply and then OK to save the changes made.
  • Now try creating a System Restore Point again and see if the error is already fixed or not.

Option 2 – Try to run the VSSADMIN tool

In case you don’t know, the shadow copy provider is sensitive and some other backup, disk cloning, etc. can make it malfunction. To fix this, you can run the VSSADMIN tool by following these steps:
  • Tap the Win + R keys to open the Run dialog box and type “cmd” and hit Enter to open Command Prompt.
  • Next, execute this command to check if you have other third party VSS admin providers: vssadmin list providers
  • After that, if it finds any, you need to disable them but if it does not find anything, then proceed.

Option 3 – Try to check the Microsoft Software Shadow Copy Provider Service status

  • Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • From the list of services, look for the Microsoft Software Shadow Copy Provider Service and double click on it.
  • After that, this will open the Properties where you have to make sure that the Startup type is set to Automatic (Delayed Start).
  • Once done, click Apply and OK to save the changes and then try creating System Restore Point again.

Option 4 – Troubleshot the problem in a Clean Boot State

It is possible that some third-party program installed in your computer might be the one that’s causing the ox8004230F when you try to create a System Restore point. Thus, you can try to boot your computer in a Clean Boot State and then try to perform the task again.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And to configure Windows to use the usual startup, just simply undo the changes.)
  • Once your computer has restarted try to create a System Restore Point again and if it now works, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.
Read More
What to do if Mouse Pointer lags or freezes in Windows 10
Although there are several Windows 10 devices that are touchscreen-based, the mouse still remains to be an important part of usage for many users especially the ones who do some hardcore work on their Windows 10 computers or laptops. If you’re one of the users who often edit images or videos either for fun or work, using Touch is difficult as it’s a bit hard to drag on the screen so nothing really beats the mouse. However, as awesome as the mouse is, there are times when you encounter issues while using it. One of these issues is when your mouse pointer lags or freezes so in this post, you can try out a few tips that can help you resolve the issue.

Option 1 – Clean both the mouse and the mousepad

It might sound silly but it is a fact that either the mouse or the mouse pad themselves is the problem. Even though mouse balls are long gone, the laser lights that replaced them are not immune to some dirt which is why you need to clean the bottom of the mouse and then clean the mouse pad afterward.

Option 2 – Try changing the USB port

This is another basic thing you can do to resolve the problem since there are instances when USB ports where either your mouse is connected have gone rogue so you need to try switching to a different port and then see if the problem’s fixed or not.

Option 3 – Switch back to the default settings of the mouse

Switching your mouse back to its default setting is always a good idea since you are dealing with a pointer issue. To go back to the default settings of the mouse, here’s what you have to do:
  • Click on Mouse and Touchpad.
  • Next, click on Additional Mouse Settings located in the right pane.
  • After that, click on the “Use Default” option under the Pointer tab.
  • Then click on Apply and OK to save the changes made.

Option 4 – Try disabling Smooth Scrolling

You have to slow down both the horizontal and the vertical scrolling of the mouse in the settings which are called “Smooth scrolling”. This will help if you think that the websites you are visiting scroll up and down way too fast.

Option 5 – Try to update or rollback mouse drivers

If the first few options didn’t work for you, then it’s time to either update or roll back the mouse drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated the mouse driver then you need to roll back the driver. Whichever applies to you, refer to the steps below. The problem may be caused by a corrupted or outdated driver. So you have to update or reinstall the mouse driver. How? Follow these steps:
  • Open the Devices Manager from the Win X Menu.
  • Then locate the Mouse and other pointing devices and right-click on the mouse driver to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, disconnect the mouse and plug it back in to reinstall the mouse driver.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 6 – Try to check if your laptop is turning off the mouse

In case you don’t know, the power management can turn off the devices that are not in use to save battery power if you use a laptop. And this can also happen on USB-based devices like the mouse. Thus, you need to verify if your laptop is turning off the mouse.
  • Go to Device Manager > Universal serial bus controllers > USB Root Hub > Power Management.
  • After opening Power Management, uncheck the “Allow the computer to turn off this device to save power” option.
  • If you have lots of USB Root hubs, you can try changing each one of them and see if it works or not.

Option 7 – Try updating the Graphics Drivers

  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver’s name and select “Update Driver Software” or “Uninstall”. And if you find any “Unknown device”, you need to update it as well.
  • Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • Restart your PC.
Note: You also have the option to go directly to the website of your graphics card manufacturer and check if there’s a new update – if there is, download it.

Option 8 – Try setting the No Delay option for Touchpad

If you are using a laptop that’s touchscreen-based, you can try setting the delay to zero in the settings. To do so, simply go to Settings > Devices > Mouse and Touchpad. From there, you can set the delay before clicks to “No Delay”.
Read More
How to remove CrazyForCrafts From Your PC

CrazyForCrafts is a Browser Extension from Mindspark Interactive. This Toolbar Extension allegedly offers users tons of DIY crafting guides and tricks, however all that it does is point you in the right direction. It links you back to some of the most popular DIY Crafting websites on the internet that you can find at any time by a simple search.

While this may look useful and faster than looking around the internet for good DIY projects, remember that this extension injects itself into your browser, changing your new tab page to Search.MyWay.com and records your browsing habits, can view your internet history, and know whatever you are looking for or viewing online.

While using this extension you will see additional pop-up ads, sponsored content, and injected ads throughout your browsing sessions.

Due to its behavior this extension has been marked for removal by several anti-virus scanners, and it is recommended to remove it from your computer to prevent data leaks.

About Browser Hijackers

Browser hijackers (sometimes called hijackware) are a type of malicious software that alters web browser configuration settings without the computer owner’s knowledge or permission. These hijacks appear to be increasing at an worrying rate around the world, and it can be really nefarious and sometimes dangerous too. They’re designed to disrupt browser functions for many different reasons. These are typically used to force visitors to a specific website, manipulating web-traffic to earn ad revenue. Although it might appear naive, all browser hijackers are damaging and therefore always classified as security threats. In a much worst case, your internet browser could be hijacked to download malware that will do a great deal of damage to your computer or laptop.

How one can know whether the browser is hijacked?

Symptoms that a web browser is hi-jacked include: the browser’s homepage is changed; new bookmarks pointing to pornographic sites have been added to your favorite pages; the essential web browser settings are modified and unwanted or insecure sites are added to the trusted websites listing; you are finding new toolbars you have never found before; you might see numerous pop-up ads on your computer screen; your browser has become unstable or starts running sluggishly; Inability to navigate to certain sites, especially antivirus as well as other computer security software websites.

How browser hijacker infects computers

Browser hijackers may use drive-by downloads or file-sharing websites or perhaps an e-mail attachment to reach a targeted PC. They also come from add-on software, also called browser helper objects (BHO), browser extensions, or toolbars. Also, certain freeware and shareware can put the hijacker in your PC through “bundling”. Examples of well-known browser hijackers are Fireball, CoolWebSearch. GoSave, Ask Toolbar, RocketTab, and Babylon Toolbar. The presence of any browser hijacker on your system might substantially diminish the web browsing experience, track your online activities that result in serious privacy concerns, develop system stability problems and eventually cause your computer to slow down or to an almost unusable condition.

How to remove a browser hijacker

Some hijackers can be easily removed by uninstalling the free software they were included with or by removing any extension you’ve recently added to your browser. But, most hijacking codes are certainly not very easy to get rid of manually, as they go much deeper into your operating system. You should consider performing manual repairs only if you’re a tech-savvy person, as potential risks are associated to tinkering with the system registry and HOSTS file. Browser hijackers could be effectively removed by installing anti-malware software on the affected system. SafeBytes Anti-Malware can counter relentless browser hijackers and provide you with proactive PC protection against all kinds of malware. In addition to anti-virus software, a system optimizer software, like Total System Care, will help you correct Windows registry errors, remove unwanted toolbars, secure online privacy, and stabilize software programs installed on your PC.

Virus Blocking Access To Safebytes Website And Anti-Malware Downloads - What You Should Do?

Malware can cause all kinds of damage once they invade your PC, ranging from stealing your private details to deleting files on your PC. Some malware is meant to interfere with or prevent things that you wish to do on your PC. It may well not allow you to download anything from the net or it will stop you from accessing a few or all internet sites, especially the anti-malware sites. If you’re reading this, odds are you’re stuck with a malware infection which is preventing you to download or install Safebytes Anti-Malware program on your system. Although this type of issue will be difficult to get around, there are a few steps you can take.

Get rid of malware in Safe Mode

The Windows-based PC has a special mode referred to as “Safe Mode” in which only the minimum required applications and services are loaded. In the event the malware is blocking access to the internet and affecting your computer, starting it in Safe Mode enables you to download antivirus and run a scan while limiting potential damage. To enter into Safe Mode or Safe Mode with Networking, press the F8 key while the computer is booting up or run MSCONFIG and locate the “Safe Boot” options under the “Boot” tab. As soon as you restart the PC into Safe Mode with Networking, you may download, install, as well as update anti-malware software from there. Following installation, run the malware scanner to eliminate standard infections.

Obtain the antivirus software using an alternate web browser

Malicious code could exploit vulnerabilities on a particular browser and block access to all anti-virus software websites. If you appear to have a virus attached to Internet Explorer, then switch over to a different browser with built-in safety features, such as Firefox or Chrome, to download your favorite anti-malware program – Safebytes.

Make a bootable USB anti-virus drive

Here’s yet another solution which is using a portable USB anti-malware software package that can check your computer for malicious software without needing installation. To run anti-malware using a USB drive, follow these simple steps: 1) Download the anti-malware on a virus-free PC. 2) Plug the Flash drive into the uninfected computer. 3) Double click on the exe file to run the installation wizard. 4) Choose the drive letter of the pen drive as the place when the wizard asks you where you would like to install the antivirus. Follow activation instructions. 5) Remove the pen drive. You can now utilize this portable anti-malware on the affected computer system. 6) Run the Safebytes Anti-malware directly from the pen drive by double-clicking the icon. 7) Click “Scan Now” to run a complete scan on the infected computer for malware.

Features of SafeBytes Anti-Malware

If you are planning to buy anti-malware for your computer system, there are lots of brands and packages for you to consider. A few of them are great, some are ok types, and some will destroy your computer themselves! You have to be careful not to select the wrong application, especially if you buy a paid software. Amongst few good applications, SafeBytes Anti-Malware is the highly recommended tool for security-conscious people. SafeBytes antimalware is a very effective and easy to use protection tool which is designed for end-users of all levels of computer literacy. With its cutting edge technology, this software will help you get rid of multiples types of malware which includes viruses, worms, PUPs, trojans, adware, ransomware and browser hijackers.

SafeBytes anti-malware takes PC protection to a whole new level with its enhanced features. A few of them are given as below:

Real-time Threat Response: SafeBytes offers complete and real-time security for your personal machine. This utility will constantly keep track of your PC for any suspicious activity and updates itself regularly to keep abreast of the latest threats. World-class AntiMalware Protection: Using its advanced and sophisticated algorithm, this malware elimination tool can identify and get rid of the malware threats hiding in your computer effectively. Web protection: SafeBytes checks the hyperlinks present on a web page for possible threats and alerts you if the website is safe to view or not, through its unique safety rating system. Lightweight: SafeBytes is lightweight software. It use up a very small amount of processing power as it works in the background so you’re free to use your Windows-based PC the way you would like. 24/7 Support: You can get totally free 24/7 technical assistance from their computer experts on any product queries or computer security issues. Overall, SafeBytes Anti-Malware is a solid program since it has plenty of features and could detect and remove any potential threats. Now you may realize that this tool does more than just scan and delete threats from your PC. For the best protection and the best value for money, you can’t get better than SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

To get rid of CrazyForCrafts manually, navigate to the Add/Remove programs list in the Control Panel and choose the offending program you want to get rid of. For web browser plug-ins, go to your web browser’s Addon/Extension manager and select the plug-in you want to remove or disable. It is also suggested to reset your browser to its default condition to fix corrupt settings. If you choose to manually delete the system files and registry entries, use the following checklist to make sure you know exactly what files to remove before undertaking any actions. Please keep in mind that this is for skilled users only and might be challenging, with incorrect file removal leading to additional system errors. Additionally, certain malicious programs have the capability to defend against its deletion. Completing this task in Safe Mode is advised.
Registry: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesWpm HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerMain Default_Page_URL HKEY_LOCAL_Machine\Software\Classes\[adware name] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run .exe HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\random HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\run\random HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings CertificateRevocation = 0
Read More
Bluetooth A2dp Source not working Code 52
A number of users have recently reported that they were going through an issue with their Bluetooth devices on their Windows 10 computers. This issue involves an error saying,
“Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52).”
If you are one of the users who encountered this kind of error on your Windows 10 computer, read on as this post will guide you on how you can fix this Bluetooth error. According to security experts, the key to fixing this error is to sign the Bluetooth A2DP files with the built-in tool, System File Checker. Apart from that, you could also run the Hardware and Devices troubleshooter or perform System Restore, as well as update or reinstall the concerned drivers. For more details, refer to each one of the options provided below.

Option 1 – Try to check Bluetooth-related services

In Services, there is a Bluetooth-related service that helps users use Bluetooth so if that particular service suddenly malfunctions for some reason, you will most likely get the “Windows was unable to connect with your Bluetooth network device” error message. That’s why you need to check Services and to do that, refer to these steps:
  • Tap Win + R keys to open Run prompt and type in “services.msc” then tap Enter to open Services.
  • Next, look for the Bluetooth Support Service and double click on it to open Properties.
  • From there, verify if the Service status is showing “Running” or “Stopped”. If it’s the latter, you have to click the Start button.
  • Lastly, check if the Startup type is set to Manual.

Option 2 – Try running System File Checker or SFC scan

You could also run System File Checker or SFC scan to fix the Bluetooth error. It is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Reboot your PC.

Option 3 – Try to perform System Restore

You might also want to perform System Restore as the error might be caused by system modifications. Thus, to undo them, you can use System Restore. Run it using these steps:
  • First, tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 4 – Try running the Hardware and Devices Troubleshooter

The next thing you can do to fix the problem is to run the Hardware and Devices troubleshooter. Although it won’t make much of a difference, there’s still a possibility that it could automatically fix the Bluetooth error. To use it, refer to these steps:
  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 5 – Try to reinstall or update the Bluetooth driver

The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since then you have trouble removing the Bluetooth devices and so to fix the issue, you can update, roll back or uninstall the Bluetooth drivers. How? Follow the steps below.
  • Tap the Win + X keys to open the Device Manager.
  • Next, look for the Bluetooth device and right-click on it.
  • Select the option “Update driver”.
  • After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.
Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it. And if you want to reinstall the Bluetooth driver, just select the “Uninstall driver” option and follow the next on-screen instructions that follow.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status