0x800ccc13 is an error message related to sending email using Outlook. Many people are receiving this error after making an upgrade from Windows 7 or Windows 8.1 to Windows 10. The error message appears when you try to send an email message with the use of a POP3 account or an IMAP account in an Outlook profile that has an Exchange Server 2010 mailbox configured. A common complaint would be: Since upgrading to Windows 10 I cannot send email from Outlook 2013. Mail stays in the Outbox, and I get: Error 0x800CCC13. Cannot connect to the network.
This problem may arise under the following situations:
During these circumstances, the email message stays in the Outbox and you receive the following error message:
Task '<the POP3 account or the IMAP account> - Sending' reported error (0x800CCC13): 'Unable to connect to the network. Check your network connection or modem.'
Error Code 0x800ccc13 occurs because the system files in Windows 10 during the upgrade became corrupted and most likely caused authentication issues. It can happen with any version of Outlook. Damaged data files will also cause error code 0x800ccc13 to manifest. Overall, the corruption of the Microsoft Windows System could be a result of an installation partially done (or an incomplete one), deletion of any application or hardware erroneously, and or malware or adware infestation.
Use the Windows System File Checker to repair corrupted files
Verify that your SMTP, username, and password settings are correct. Now, in order to correct missing or corrupt Windows System files, try the following solution by running a command. This is known as the System File Checker. Follow the steps below to invoke the program using a command prompt command:
sfc/scannow
When it is done, a message will confirm that Windows found some corrupt or missing files and it has successfully repaired those.
Check the Outlook and see if your emails are sending.
If the problem persists, don’t worry there is another way to solve this. Users have found another command helpful is using the NetShell utility from the command prompt, which is similar to the above solution.
netshwinsosk reset
This helpful command will reset the network adapter to its default settings. Hope this will solve your problem. If not, you may want to try the Method 2 listed below.
For this method, you need to consider the following things:
Try the following:
Hold down Windows key + R.
Copy this command Outlook /safe Note, there is a space between Outlook and /
Paste it in the open box and press Enter
If Outlook in Safe Mode works, disable the add-ins by following the steps below and determine if the problem is caused by add-ins.
If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.
chkdsk /f /r
Reagentc /setreimage /path C:RecoveryWindowsRE
reagentc /info commandNote: Since the Recovery folder is hidden as well as the WINRE folder in it and you won’t be able to access them using the Windows File Explorer, you need to use the Windows PowerShell or Command Prompt so that you can access them.
Error code 0x803f7001 results when users fail to update their Windows operating system. This often occurs when they seek to update from Windows 8 or 8.1 to Windows 10. Users will be able to identify error code 0x803f7001 because of the following common symptoms which occur:
The causes for error code 0x803f7001 are usually associated with the use of an unlicensed version of Windows 8 when upgrading to Windows 10. In such cases, the error code occurs when there is no valid Windows license or product key on your device.
To fix error code 0x803f7001, users may not necessarily need technical knowledge or the help of a Windows repair technician. Usually, the process is simple and can be resolved with the use of a valid product key. However, if users have trouble implementing the instructions found in the manual repair methods listed below, contact a Windows repair specialist for help or use an automated tool that provides the best solutions for problems like error code 0x803f7001.
A product key is a 25-character code that enables users to activate their Windows operating system. To successfully activate your operating system and resolve error code 0x803f7001, enter the product key in the correct order. Once you have a valid product key in your possession, begin to resolve the error code by following the instructions below:
Once you type in the valid product key, you should be able to successfully upgrade to the latest version of Windows. However, this method is only effective if the error code 0x803f7001 on your device is caused by issues related to the product key.
If the error code reappears after attempting manual repair method one, move to the next manual method suggested below.
This method is crucial for you to perform if method one was not successful. Begin the reinstallation process by ensuring you have a genuine version of Windows 8. After reinstalling this version of your Windows operating system, attempt to upgrade to Windows 10 by following the instructions below:
If this method is successful, you will no longer see error code 0x803f7001 pop up in a message box. You will also be able to access Windows 10, and all the benefits it provides users, on your device.
Automated tools help PC users eliminate common issues such as Windows error codes. To address or rectify error codes like error code 0x803f7001 download a powerful automated tool on your machine. This tool enables users to access quick solutions. It also scans for and corrects issues that may result in error codes or poor PC performance.
“Ordinal not found. The Ordinal [Xxxx] could not be located in the Dynamic Link Library Libeay32.dll.”Make sure that when you install OpenSSL, you do it into the Windows system directory since the Libeay32.dll file is related to security.