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Your computer has lost the lease to IP Address

If you encounter an error message that states, “Your computer has lost the lease to its IP Address <IP ADDRESS> on the Network Card with network address <NETWORK ADDRESS>”, then this post might be of help to you. This kind of error due to the timeout caused by the DHCPv6 address which is used to connect the client to the user network as an independent client or a part of a domain.

There are a lot of potential fixes you can try to fix this error and we will be discussing each one of them below. You can try to reboot your router, flush the DNS cache, reset the Network adapter, toggle the DHCPv6 Lease time or disable IPv6 in the Network Center. For more details, refer to the following options.

Option 1 – Try rebooting your router

The first thing you can try to do to fix the error is to simply restart your router. All you need to do is reboot the router from its Admin panel or you can also turn it off manually and turn it back on after a couple of seconds so that it can completely reboot. Once you’re done, try accessing your server again and see if the error is now fixed.

Option 2 – Try to flush the DNS configuration

You could also try to flush the DNS configuration in your computer to fix the error. How? Refer to these steps:

  • Tap the Win + X key combination and click on the Command Prompt (Admin) option or you could also search “cmd” in the Cortana search box and right-click on Command Prompt from the search results and select the “Run as administrator” option.
  • After opening Command Prompt with admin privileges, enter each one of the commands given below sequentially in order to flush the DNS cache.
    • ipconfig/release
    • ipconfig/renew
    • ipconfig/flushdns
  • Now type the exit command to close Command Prompt and then restart your computer and see if the problem is fixed.

One the other hand, you could also try to reset Winsock as well as the TCP/IP.

Once done, just exit the Command Prompt and check if that fixes your issue.

You may want to reset Winsock & reset TCP/IP as well.

Option 3 – Try to toggle the DHCPv6 Lease time

  • First, you need to log in to the Admin panel of your router.
  • Next, navigate to the DHCPv6 settings inside it and look for a field for Lease Time.
  • After you’ve found it, increase the Lease Time value to something greater than what is already entered depending on your preference.
  • Now apply the configuration and reboot your router to apply the modified settings. Just remember that if things didn’t work out, you can just change back the Lease Time value to what it was before.

Option 4 – Try disabling the IPv6 in the Network Center

  • Tap the Win + X key combination and click on Network Connections.
  • This will open the Settings app on a specific page. Now on the right-side panel, click on the Network and Sharing Center link.
  • After that, it will open the Control Panel and from there, click on the network that your computer is connected to and then click on Properties.
  • Next, uncheck the entry that says, “Internet Protocol Version 6 (TCP/IPv6)” in the list that populates.
  • Now click on OK and close all other windows and see if the error is fixed.

Option 5 – Run the Network Adapter troubleshooter

To run the Network Troubleshooter, refer to these steps:

  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
  • Restart your computer.

Option 6 – Try to perform Network Reset

You can also try to perform a Network Reset to resolve the problem. This will reset the entire network configuration including your IP address. To perform Network Reset, follow these steps:

  • Tap the Win + I keys to open Settings.
  • From there, go to the Network and Internet section.
  • Next, scroll down and look for “Network Reset” under the status pane.
  • After that, click on Network Reset and then on Reset now to start resetting the network configuration. Once done, check if it is able to fix the error or not.

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How to Fix Internal Error 2771

Internal Error 2771 - What is it?

Internal Error 2771 is an internal error code associated with Kaspersky Internet Security and Antivirus software. This error pops up when Kaspersky Internet Security software fails to install on your PC successfully. Installation of the software is interrupted and therefore it ends prematurely. This happens mostly when you try to install a new build on an existing installation. Internal Error 2771 is displayed in one of the following formats:
Internal Error 2771, Sandbox Feature or Internal Error 2771, WholeProduct Feature

Solution

Restoro box imageError Causes

This error may result on your computer screen due to several reasons. Some of the most common underlying causes include:
  • A leftover Registry Key
  • Bad entries from previous Security Package
  • INFCACHE.1 file corrupted
  • Conflicts with other security software installed on your system

Further Information and Manual Repair

To successfully overcome this problem and ensure the successful installation of Kaspersky Internet Security software on your system, try the methods given below.

Method 1- Remove the Leftover Registry Key

Sometimes Internal error code 2771 may appear during installation due to the leftover registry key from the previous Kaspersky software removal. A registry key is often created when uninstalling the previous Kaspersky version from the PC. This key is left behind even after you reboot your system. This key is called AVP**_post_ uninstall, you need to delete it to ensure the new version of the Kaspersky program is installed successfully on your PC.  For this, simply go to the start menu and type Regedit in the search bar. Now navigate to HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun and then look here for the registry key called AVP**_post_ uninstall. In order to delete this file, right-click it and then select delete. Once uninstalled, reboot your PC and then try installing the Kaspersky Internet Security program again. Hopefully, this will resolve the issue. If the software installs smoothly, then the error is fixed, in case it still persists, then try other methods illustrated below.

Method 2 - Remove the INFCAHCE.1  Corrupt File

Another reason for the error pop-up may be INFCAHCHE.1 corruption. This file is basically used to store driver information and inf file locations. However, if it contains corrupted information, then you must remove it. To do this, go to the start menu and type cmd into the search bar. This will open a command prompt. Here type del C:\Windows\infinfcache.1. Now reboot your PC and try installing Kaspersky software on again.

Method 3 - Fix Software Conflict

Security software conflict can also result in internal error 2771 code display. And when this happens, the installation of Kaspersky prematurely ends. Security software conflict may occur if you have Comodo Firewall installed on your PC. A firewall is known to cause issues with Kaspersky software programs. The best way to resolve this issue is to uninstall all security software programs on your PC. Once all security software is removed, then install Kaspersky on your system. If the installation is successfully completed, then reinstall the other software again.

Method 4 - Download Restoro

Error 2771 can also result on your computer screen if traces of the previously installed Kaspersky software still remain in the registry despite the program removal. In such an event it is advisable to download Restoro. This is a cutting-edge and user-friendly PC Repair Tool deployed with an intuitive interface and a powerful registry cleaner. The registry cleaner scans your entire PC in seconds and detects all registry-related problems. It removes all the bad entries, invalid registry keys, traces of previously uninstalled programs, junk files, and cookies that are known for registry corruption. It takes just a few clicks to perform this process. Once all traces are removed, you can install the new version of the Kaspersky Internet Security program on your PC without interruption. Click here to download Restoro and be on your way to resolve Internal Error 2771 on your computer!
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Fix Windows Sandbox failed to start 0x80070015
As of late, many users reported getting an error in Windows Sandbox that has an error code of 0x80070015. According to users, they encountered this error when they tried to start Windows Sandbox. Based on the error code, it seems that there are some problems with the supporting services of Windows Sandbox that trigger the error. It is possible that these services are misconfigured or that they are outdated and have to be updated. Here’s the complete message of the error:
“Windows Sandbox failed to start. Error 0x80070015. The device is not ready. Would you like to submit feedback about this issue?”
If you are one of the users who encountered this kind of error in Windows Sandbox, then you’ve come to the right place as this post will help you sort this problem out. All you have to do is follow each one of the options provided below.

Option 1 – Make sure that all the supporting processes and services of Windows Sandbox are running properly

If running Windows Sandbox as an administrator didn’t fix the error, you have to ensure that all related processes for Windows Sandbox are running properly. To do that, follow these steps:
  • Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • Next, from the list of services, look for the following services in the given order:
    • Network Virtualization Service: (Startup type: Manual)
    • Virtual Disk: (Startup type: Manual)
    • Hyper – V Virtual Machine: (Startup type: Manual)
    • Hyper – V Host Compute Service: (Startup type: Manual)
    • Container Manager Services: (Startup type: Automatic)
  • After you find the aforementioned services, restart each one of them.
  • Once done, try to open the Windows Sandbox again and see if the error is fixed or not.

Option 2 – Try to install any pending Windows Updates

If the second option still didn’t work, then you might want to check Windows Updates on your computer and see if there are any pending Windows Updates you have to install. All you have to do is go to the Windows 10 Settings app and then go to the Windows Updates section and click on the “Check for updates” button to check if there are any pending updates that are needed to be installed. This could fix the Windows Sandbox Error 0x80070015.

Option 3 – Try to run Windows Sandbox as an admin

  • In the Start Menu, scroll down until you see the entry for the Windows Sandbox.
  • Then right-click on it and select More and then select the “Run as administrator” option to open it with admin privileges.
  • Next, if a User Account Control or UAC prompt pops up, just click on Yes to proceed.
  • You should now be able to open the Windows Sandbox without the error. However, if the error persists, proceed to the next given option below.
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How to Fix Windows 10 Activation Error 0Xc004F074

Error code 0Xc004F074 - What is it?

Did you previously use Windows 7 or 8 but decided to run with the latest Windows 0S, Windows 10? An early error message encountered was activation error code 0Xc004F074. Error code 0Xc004F074 is manifested when the user fails to activate Windows directly after the installation of Windows 10. This occurs if the previous operating system on your computer was Key Management Service (KMS) activated.

The KMT provides a more seamless operation when users are activating volume license editions of Microsoft Windows and Office. This process tends to be clear to end-users of the system.

Symptoms of error code 0Xc004F074 include:

  • Windows is unable to reach your company’s activation service.
  • The Key Management Service is unavailable.

Solution

Restoro box imageError Causes

Various factors might incite error code 0Xc004F074. A primary cause is a discrepancy or difference between the KMS client and the KMS host machine. The host computer could possibly be operating a Windows Server 2003 or Windows Server 2008, while the client runs on OS Windows 7 or Windows Server 2008 R2. To supplement, the computer’s time might be a contributing factor. The time on the host machine and client might show a difference (Usually the host time exceeds 4 hours).

Further Information and Manual Repair

To rectify error code 0Xc004F074, users are advised to try various methods. These methods include:
  1. Method 1: Update Your KMS Host 9 (Windows Server 2003)

Are you running later versions of Windows Server? Use an update that fixes or installs KMS on your computer. The update is available on Microsoft’s website. Keep clearly in mind that the update is only for Windows Server 2013 Service Pack 1 and later versions of Windows Server 2003.

  1. Method 2: Update Your KMS Host 9 (Windows Server 2008)

This step is similar to the aforementioned. However, it applies to Windows Vista and Windows Server 2008. This ensures the service is extended to Windows 7 and Windows Server 2008 R2.

  1. Method 3: Update the Time

It was previously mentioned that the time reflected on the KMS host and client might cause error code 0Xc004F074 to manifest. A simple fix to adhere to is to always ensure that the time between both is updated. To Resync the time on the client, execute the following command.

w32tm /resync

  1. Method 4: Uninstall the Existing KMS

For this method to be successfully deployed, you’ll need to have in your possession an activation key or KMSpico Key. As you cannot apply the new key with the existing one, remove or uninstall the initial key. To perform this step, open the command prompt. This should be done while the computer is in admin mode. Then, run the command

(slmgr.vbs /dlv)

It should be executed without the brackets and before you have removed the existing key.

After executing the command, you’ll encounter the description:

Windows(R) Operating System, VOLUME_KMS_WS12_R2 channel

Move along with the process by applying the slmgr.vbs /upk to uninstall the existing KMS key.

After the old key is uninstalled, you’re ready to apply the following:

slmgr.vbs /ipk <NewKMSProductKey>

To check if things are in place and complete the process, follow the steps below: PC Settings >Update and Security > Activation

  1. Method 5: Download an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 8 and other related issues when they do arise, download and install a powerful automated tool.
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A Quick Guide to Resolving IRQL_NOT_LESS_OR_EQUAL Error

IRQL_NOT_LESS_OR_EQUAL - What is it?

IRQL_NOT_LESS_OR_EQUAL error is a type of blue screen of death (BSoD) error. It is a typical Windows PC error that occurs even in the latest Windows versions. The IRQL_NOT_LESS_OR_EQUAL error occurs on the computer screen when a memory address triggers unauthorized access. This leads to the suspension of your login session. The computer screen turns blue.

Solution

Restoro box imageError Causes

IRQL_NOT_LESS_OR_EQUAL error occurs due to several reasons. However, the most common causes for this error code include:
  • Incompatible device drivers
  • The poor device driver installation
  • Faulty hardware
  • Disk fragmentation
  • Registry issues
  • Viruses and malware attack
Blue screen of death error codes like IRQL_NOT_LESS_OR_EQUAL is critical. If not resolved timely, this error code can pose serious threats to your PC. It can lead to system crash and failure, due to which you can also lose your valuable data stored in your system. How to Fix IRQL_NOT_LESS_OR_EQUAL Error Code?

Further Information and Manual Repair

Here are some of the best and easy DIY methods to resolve this error code on your PC:

1. Roll Back Drivers

If the underlying cause of IRQL_NOT_LESS_OR_EQUAL error is poor driver installation, then try this method to resolve the issue. This can be done by simply clicking the start menu. Once you click on it, go to the control panel, then double click the system icon and locate the System Properties window. After that, click the hardware tab and then the device manager button. Now locate the device you recently installed. Double click on the recently installed device driver, click the driver tab, and then the rollback driver button. This will take a while, so wait for the process to finish.  After that, reboot the system.

2. Run Hardware Diagnostic

The IRQL error may also be triggered by faulty hardware. To identify which hardware is causing the error to pop up, you will have to run a hardware diagnostic.
  • For this, go to the start menu, type Memory Diagnostic in the search bar.
  • Now access this tool and click on Diagnose your memory problems. As you click it, it will ask you to perform the check by either restarting the PC immediately or on the next restart.
  • Select the immediate one to get going. The system will carry a scan on the memory and show you the list of problematic errors detected during the scan. To resolve this error then all you have to do is replace the piece of faulty hardware.
Nonetheless, if no faulty hardware is detected, this means the error is related to memory. If so, try method 3 to resolve.

3. Disable Memory Caching

To fix the IRQL_NOT_LESS_OR_EQUAL error, try disabling the memory caching option. This is called BIOS memory caching. This can be done by restarting your PC and pressing the BIOS setup keys to enter the settings screen. Mostly it is an F2 key, however, it may be different in some computers as the motherboards of different makes have their own respective keys. Once you enter the BIOS settings look for options stating memory settings. Access these options and disable the memory caching feature.

4. Scan your PC for Malware

As mentioned above this error message can also result due to the intrusion of malicious software like malware, viruses, and spyware. To detect and remove them from your PC, download an antivirus and perform a system scan. Remove the detected viruses and malware to resolve. Please note, antivirus installation may lower the speed of your PC.

5.  Repair Registry and Fragmented Disk

Due to poor PC maintenance, you may experience registry issues. The registry stores all the activities performed on the PC including the unnecessary pieces of information like junk files, internet history, temporary files, cookies, and other flies. Such files take up a lot of disk space. When there is not much space on the storage device, the new data is saved in fragments. This is called disk fragmentation. When this file becomes fragmented it takes time to rearrange the data and reunite it to run the fragmented file on your PC. If not resolved, this leads to registry issues and thereby generating various PC error codes including IRQL_NOT_LESS_OR_EQUAL errors. The best way to clean the registry and repair the fragmented disk is to download Restoro. This is an advanced and multi-functional PC Fixer. It is embedded with multiple system repair utilities including a powerful registry cleaner that detects all registry issues in seconds, removes and wipes out unnecessary files cluttering the registry, cleans and repairs the registry and the damaged files. Other utilities include an antivirus that detects privacy errors and all types of malicious software infecting your system. It also functions as a system optimizer which means by running this software on your PC you won’t be compromising on your system’s performance. The system optimizer utility boosts the speed of your PC. This tool is safe and efficient. It has a user-friendly interface and is compatible with all Windows versions. Click here to download Restoro and resolve the IRQL_NOT_LESS_OR_EQUAL error code right away.
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Steam Deck will be able to dual boot
Steam Deck release is almost upon us and more news comes to light. The Latest officially confirmed technical detail is that the user will have access to device's BIOS and that dual booting will be officially supported. steam deckThis, of course, means that you will be able to have both Proton and Windows on your device letting you play anything that you wish if the hardware is strong enough. Valve also said that you can launch OS from an SD card! This of course will save space available for games themselves, especially for entry models with less than one available. All of this information really pushes Deck into the territory of a handheld PC and not just another console and I must admit that this announcement left a smile on my face.
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Quick Guide to Fixing 0x0000007E Error

What is 0x0000007E Error Code?

If you’ve been experiencing a 0x0000007E error code pop message on your PC frequently then you need to get it fixed before it causes serious damage to your system. 0x0000007E is a Stop error or Blue Screen of Death error code. This error message turns your computer screen blue and locks you out of the program running on your computer. It freezes your system and hampers your ability to perform any type of task on your PC.

Solution

Restoro box imageError Causes

Error 0x0000007E, a blue screen of death error triggers registry issues. It’s not easy to narrow down the cause of 0x0000007E as it results due to many reasons like memory overload, cluttered disk space, viral infection, malware attack, and if the hardware malfunctions. Ignoring 0x0000007E error pop up is not wise. It is more like a warning of the serious damage that can happen to your PC if it is not fixed timely. It also leads to slowing down the system and increases boot time. This error message exposes you to dangerous Windows PC threats like registry corruption and damage. Registry corruption can lead to system crash and failure and you may also lose all your important data saved on your PC.

Further Information and Manual Repair

Install Restoro

You don’t always have to spend hundreds of dollars to hire a technician to fix error pop-ups on your PC try using Restoro Restoro is an advanced and multi-functional PC repair tool with a comprehensive suite of powerful features designed to resolve almost all types of PC errors in seconds including 0x0000007E error code. It is a next-generation PC repair tool that serves as a system optimizer, anti-virus, and quality registry cleaner. Its built-in intuitive technology enables Restoro to scan, identify and repair the ultimate cause of the error code 0x0000007E in just a few seconds. Eventually, it spares you from the hassle of finding the root cause of the 0x0000007E error message and then selecting a tool specifically designed to resolve only that particular cause with limited features. This highly functional PC error tool is the answer for all your registry issues. By running Restoro on your PC, you can fix the 0x0000007E BSOD error code and avoid registry corruption.

Why Restoro?

The smart registry cleaner utility embedded in this tool enables it to scan for registry errors and clear up disk space accumulated by junk files, internet temporary files, invalid entries, and other types of unnecessary files taking up a good chunk of your disk space. This clutter also slows down your PC performance as it requires more power than it has to run the system because of the excess load on the RAM. However, by wiping out the clutter with this helper, you can optimize the speed of your PC and see a significant difference in its performance. Restoro backup feature enables you to create backup files for safety purposes. Furthermore, it has several other built-in value-adding features like privacy error utility and system stability utility for enhanced functionality. To resolve the error code 0x0000007E in seconds, all you need to do is download and install Restoro on your system and run it to scan for errors. In a few seconds, you will see a scanning report with comprehensive details of the types of PC damages. To fix the issue right away, create backups and click ‘fix’ to resolve. In just a few clicks you can repair your PC. Download Restoro Today!
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Could not start Diagnostic Policy Service
If you are trying to run a Windows Service like the Diagnostic Policy Service and encounter an error instead that says, “Windows could not start the Diagnostic Policy Service”, worry not for this post will guide you on what you can do of the Diagnostic Policy Service is not running in your Windows 10 computer. As you know, the Diagnostic Policy Service enables problem detection, troubleshooting, and resolution for Windows components on your Windows operating system. When you encounter this kind of problem, you will also see the “Access is denied” error message. This occurs when the “MpsSvc” process does not have the permissions needed for the Registry keys. This kind of problem happens when the TrustedInstaller account is missing the permissions for a Registry key and so to fix this issue, you need to take full control and ownership of the Registry keys. You need to create a System Restore point first before you get started. This way, you can always undo the changes you’re about to make in case anything goes wrong. Once you’re done creating a System Restore point, refer to the following instructions to fix the “Windows could not start the Diagnostic Policy Service” error. Step 1: Tap the Win + R key combination to open the Run utility. Step 2: Type in “Regedit” in the field and tap Enter to open the Registry Editor. Step 3: After opening the Registry Editor, navigate to this registry path:
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesDPSParameters
Step 4: After that, look for the “Parameters” registry key and select Permissions. Step 5: Now select your account under Group or user names. Step 6: Next, make sure that the “Full Control” and “Read” boxes are both checked, and then click on the Apply and OK buttons to save the changes. Step 7: Afterwards, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlWDIConfig Step 8: From there, look for the Config key and right-click on it and select Permissions and then click on Add and type “NT Service/DPS in the box and click OK. Step 9: Now select “DPS” and check the Full control box, click OK and exit the Registry Editor. Step 10: Reboot your computer and check if the error is now fixed.
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Fix ntkrnlmp.exe Blue Screen in Windows
The ntkrnlmp.exe file is a file associated with the Windows operating system’s NT Kernel and other system processes. It is also related to the “CRITICAL PROCESS DIED” error. So if you encounter a Blue Screen of Death error that’s related to this file, then you’ve come to the right place as this post will guide you in fixing the ntkrnlmp.exe Blue Screen error. This kind of Blue Screen error might be caused by the file getting corrupted or infected with some malware. Aside from these causes, the error might also be due to the corruption and malfunction of the graphics card drivers. Before you troubleshoot the problem, you might want to try performing System Restore especially if you tend to create a System Restore point every now and then. Performing System Restore could help you resolve the ntkrnlmp.exe Stop error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
If System Restore didn’t help, then proceed to the given options below.

Option 1 – Disable the C-states and EIST in the BIOS

The first thing you can do is try to disable the C-states and EIST in the BIOS. To do that, refer to the steps given below.
  • Go to the BIOS and from there look for an option named CPU Configuration which can usually be found under the Advanced menu.
  • Next, look for CPU Power Management and under that section, disable both the “Intel EIST” and “Intel C-state” options.
  • After you disable them, save the changes you’ve made and exit the BIOS.
  • Now restart your computer and check if the ntkrnlmp.exe BSOD error is now fixed.

Option 2 – Try to update, rollback or disable drivers

If the first option didn’t help in fixing the ntkrnlmp.exe Blue Screen error the next thing you can do is to roll back, or update, or disable device drivers in your computer. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Configure the Driver Verifier Manager

The Driver Verifier Manager is another tool in Windows that could help you fix driver-related issues. And so if you want to fix the ntkrnlmp.exe Blue Screen error you need to use the Driver Verifier Manager:
  • Type in the keyword “Verifier” in the Cortana search box to search for Verifier in Windows 10.
  • After that, select the option “Create custom settings”.
  • Make sure that you have checked everything except the options “DDI compliance checking” and “Randomized low resources simulation”.
  • Next, select the option “Select driver names from a list” option.
  • Afterward, you have to select all the drivers from any unofficial or third-party provider. To simply put it, you have to select all the drivers that are not supplied by Microsoft.
  • Then click on the Finish button.
  • Open Command Prompt as administrator and execute this command – verifier /querysettings
  • The command you just executed will display the Driver Verifier settings so if you see any of the flags enabled boot your Windows 10 PC into Safe Mode.
  • Open the Command Prompt as admin again and run this command – verifier /reset
  • The command will reset the Driver Verifier. Once the process is done, restart your PC and check.

Option 4 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like ntkrnlmp.exe. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
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Fix Microsoft Word Stopped Working in Windows
Microsoft office has set itself as one of the most used and best suites for business use and MS Word as the most widely used word processor. But how even best are not immune to some small bugs and unexpected behaviors so is not Word. Word has stopped working is probably know to a wide audience of its users, I think I could safely say that each Word user has experienced this error at least once, luckily the error is not anything to worry about since it is an easily fixable issue.

Try automated solutions

There are some fully automated solutions that could fix any PC issues, some are available in free versions. If you prefer to do things manually however keep on reading and follow the instructions below.

Manual FIXES:

  1. Update MS Word

    Make sure that you are running the latest build of Word in order to eliminate all bugs and to have a smooth running experience. Go to File > Account > Product Information > Update Options and click Enable Update and then select Update Now.
  2. Check the file

    Corrupted files can cause this crash and this error, try opening another text file inside the Word to eliminate file corruption.
  3. Run Word in safe mode and disable add-ins

    Did you know that MS Word has a safe mode like Windows? In this safe mode, Word will boot up just the application without any add-ins installed and in this environment, you can start one add-in by one to see which one is causing the issue. Press ⊞ WINDOWS + R to open the run dialog Inside run dialog type in winword /safe followed by ENTER to run Word in safe mode If MS Word works fine in Safe mode, disable all COM Add-ins (while being in safe mode) and restart Word. Re-enable the add-ins one at a time to identify the problematic one. Click on File and then on Options Click on Add-Ins from the options list Select COM Add-ins from the drop-down menu and click on Go Uncheck all the add-ins and click OK to confirm Close the Dialog Box and MS Word. Now try running MS Word normally and see if it works Repeat steps to enable the add-ins, one at a time, and check which add-in is causing this error
  4. Repair Word installation

    Press ⊞ WINDOWS + R to open the run dialog In run dialog type in control panel and press ENTER Inside Control Panel click on Programs and Features Locate and click on Microsoft Office to select it Once selected click on change located on top of the application list Once Office Windows loads click on Repair Wait for the process to finish
  5. Reinstall MS office

    If all the previous solutions failed next step would be to completely uninstall MS Office and install it again once the old one has been completely removed from the system. Go to the control panel as explained in the previous step and select Office Instead of Change this time click on uninstall and follow on-screen instructions Once uninstall is finished, install a new copy of MS Office.
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Blinking or Flashing Desktop After login - Windows 10 Upgrade

Blinking or Flashing Desktop After login - What does it mean?

Upon updating to Windows 10, some users might encounter a blinking or flashing desktop after logging in. This will result in a repetitive restarting of explorer or you won’t be able to make the start menu and shortcut keys work. In addition, the network icon might not appear in your taskbar as well. Other Windows 10 error messages include error code 0xc000021a.

Solution

Restoro box imageError Causes

Your blinking or flashing desktop after logging in might be the result of problems with the bushell.dll shell extension, which is a part of the Norton Security Suite. Another possible cause for this annoying problem is an issue with your display driver since not all systems will use the same display driver and will depend on what graphics card you use.

Further Information and Manual Repair

In fixing the bothersome blinking or flashing desktop after logging in problem, you can do a manual repair method to address the root problem. You need to be familiar with the Windows command line to successfully go through the process. However, if you are not knowledgeable or confident enough to do this on your own, it would be best to seek help from a professional. Or, you might want to consider using an automated tool to solve the issue.

You need to identify first what’s causing the blinking or flashing of your desktop after login to properly address the issue. The following methods can be done if your issue is caused by bushell.dll shell extension issue:

Method One: Forcefully Terminate Process

  1. Press on Ctrl+Alt+Del then select Task manager
  2. Start a Command Prompt as an administrator by choosing the File menu then Run New Task.
  3. Type exe. Make sure to tick the checkbox “Create this task with administrative privileges.”

NOTE: Text input is most probably affected by the explorer restarts so you might need to repeatedly type some letters or to carefully input texts.

  1. In the Command Prompt, type taskkill /f /im explorer.exe. This will stop the blinking or flashing.
  2. Type cd “Program Files” afterward, type dir /s bushell.dll to locate where the dll is. (For example, purposes, use c:\program files\Norton Security Suite\Engine6422.5.2.15 as the location)
  3. If the dll file is not found, you can try repeating step 5 but this time, use “Program Files (x86)” However, you can proceed with the next step if you already located where the bushell.dll is.
  4. Type cd ”c:\program files\Norton Security Suite\Engine 6422.5.2.15” to change the name of the directory you found the dll in.
  5. Type ren bushell.dll bushell-crash.dll
  6. Restart now the system by typing shutdown /r /f /t o in the command line.

Method Two: Uninstall Programs

  1. Log out then go to the sign in screen
  2. Press the Shift key as you simultaneously click on the Power button on the screen.
  3. Continue pressing on the Shift key as you click
  4. Continue pressing on the Shift key as you wait for the Advanced Recovery Options menu to appear.
  5. Once the Advance Recovery Options menu appears, click on Troubleshoot then select Advanced options.
  6. Click on the Startup Settings then select
  7. Boot on Safe Mode by pressing 4 on your keyboard.
  8. Log in then press Windows key + X.
  9. Select the Device Manager then expand Display Adapter.
  10. On your Display Adapter, right-click then select
  11. Exit Device Manager
  12. If in case you also have an older Antivirus utility, you should uninstall it as well.
  13. Restart

NOTE: You might need to download the latest Video Driver on a working computer. Save it in a thumb drive then copy and install it on your computer. If in case there is no native Windows 10 driver, you can also download the latest Windows 7 or Windows 8.1 video driver. Afterward, install it in compatibility mode.

Method Three: Use Microsoft System Configuration Utility

  1. Log out then go to the sign in screen
  2. Press the Shift key as you simultaneously click on the Power button on the screen.
  3. Continue pressing on the Shift key as you click
  4. Continue pressing on the Shift key as you wait for the Advanced Recovery Options menu to appear.
  5. Once the Advance Recovery Options menu appears, click on Troubleshoot then select Advanced options.
  6. Click on the Startup Settings then select
  7. Boot on Safe Mode but this time, choose 5 to start in Safe Mode with networking.
  8. Check if your problem is present or not in Safe Mode. If not, then you are on the right track.
  9. Press on the Windows key + R then type msconfig to start up your exe file.
  10. Click on the Services tab then choose Disable All. Afterward, click on
  11. Once you’re prompted to reboot your computer, go ahead and reboot in Normal Mode. Check if the issue is still present.
  12. If the blinking or flashing desktop after login is gone, then you can just do a process of elimination.
  13. Start-up on your exe again then begin bringing up services a few at a time.
  14. You can turn on all other services except for the following which causes the blinking or flashing desktop after login problem: Problem Reports and Solutions Control Panel Support •Windows Error Reporting Service.
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