Logo

Fix Windows Update Error 0x80240020

There are instances when the Windows 10 installation needs interaction before it reaches the file process. And so if you suddenly encounter the Windows Update Installation Failure 0x80240020 error under the Windows Update History, then you need to get it fixed.

When you encounter this kind of Windows Update Error, you will see an error message that says, “The operation did not complete because there is no logged-on interactive user”. This error also indicates the “WU_E_NO_INTERACTIVE_USER” code. To resolve this issue, in this post we’ll walk you through a couple of steps but before you get started, know that you don’t have to run any troubleshooter or delete any file just to fix this error since all you have to do is enable one option that can automatically login with your account and complete the installation for you. With that said, just make sure to only try running Windows Update once you’re told to do so.

There are two ways you can enable the option that could resolve the Windows Update Installation Failure 0x80240020 error. One is via Settings while the second one is via Registry Editor.

Option 1 – via Settings

Step 1: Go to Settings > Accounts > Sign-in Options.

Step 2: From there, toggle on the “Use my sign-in info to automatically finish setting up my device and reopen my apps after an update or restart” option.

Step 3: After that, it will make sure that the interaction part is removed from the Windows Update process.

Note: If your device is joined in a domain or if some work or email policies are applied to your device by your company or organization, then you wouldn’t be able to see this option in Settings and that’s where the Registry Editor comes in. Just make sure that you’re logged in as an administrator and that you create a System Restore Point first since registry hacks are sensitive and could highly impact how your computer behaves or functions. Once you have that covered, follow the steps below.

Option 2 – via Registry Editor

Step 1: In the Start search, type “Regedit” and hit Enter to open the Registry Editor.

Step 2: Navigate to the following registry key:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionWindowsUpdateOSUpgrade

Note: If the above-given registry key does not exist, you can simply create it. All you have to do is right-click on the WindowsUpdate key and then select the New Key option and type “OSUpgrade” as its name. Afterward, create a new DWORD (32-bit) Value and name it “AllowOSUpgrade” and set its value to 0x00000001.

Step 3: Restart your computer and check if the error is now fixed. And then try to update your Windows 10 computer again and while you’re at it, make sure that you’re around your computer to interact with the prompts needed to complete the installation process.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

How to Fix the Socket Error 10060

Socket Error 10060 - What is it?

Socket Error 10060 is a typical Outlook Express error. This error often occurs when the connection to the server fails. It specifically refers to a timeout while communicating with the email providers servers. The vast majority of all emails use SMTP for outgoing mail. Socket error 10060 in most instances is related to the SMTP settings for the user’s email. The error message is sometimes displayed in the following format:
Outlook Express Socket Error10060 - The connection to the server failed Account:’ your account’
Another thing you must know about this error is that it only stops the user from sending emails. This means that you can only receive emails, not send them.

Solution

Restoro box imageError Causes

The cause of this error code is hard to narrow down typically because there are many causes that can trigger the socket error code 10060. Some of the most common causes of this error code are:
  • Issues in email settings
  • Authentication settings
  • Firewall settings
  • Malware
Though this is not a critical error code it is advisable to fix it immediately without any delays. This error can hamper your communication via email and slow down your work productivity especially if you use Outlook for communication across the organization.

Further Information and Manual Repair

Here are some of the many methods to fix and resolve this error code. To help you resolve this issue, we have selected and listed down the best, quick, and easy do-it-yourself methods. Try them and repair Socket error code 10060 all by yourself without any professional assistance.

Method 1 - Check the Names of POP3 and SMTP Servers

To begin with, first check the names of the POP3 and SMTP servers to ensure that they are correct. Then check the outgoing SMTP port. Contact your email provider to determine the correct settings. Sometimes email providers change this value more than any other in their individual settings. Get it verified. Change the settings if needed.

Method 2 - Outgoing SMTP Server Requires Authentication

Sometimes the error code may occur due to authentication issues. If this is the reason then, don’t worry it is easy to fix. Simply go to the settings options and check the box ‘My server requires authentication’. Once you check the box, try sending the email again. This is most likely to resolve the socket error 10060 on your PC.

Method 3 - Disable Firewall

Your Firewall security may sometimes be the reason for socket error 10060 too. Therefore if after trying method 1 and 2, the error still persists, then it is advisable to disable firewall. Once you disable it, try sending an email using your Outlook account. If it works, the error is resolved.

Method 4 - Scan for Malware

There is a possibility that the Socket error 10060 is popping on your PC due to malware infection. If so, then it is advisable to download Restoro. This is a highly functional and a user-friendly PC fixer deployed with a powerful antivirus and several other scanners. Run it on your PC to scan for malware. It detects and removes all types of malware including Trojans, viruses, adware, spyware, and more in seconds. Click here to download Restoro to resolve socket error 10060 on your system today.
Read More
How to Resolve Socket Error 10060

Socket Error 10060 - What is it?

Socket Error 10060 is basically a connection time-out error. This error occurs when the remote FTP server does not respond to CuteFTP. This time-out error occurs after an FTP session is established but even the server doesn’t respond. The error message is displayed in the following format:
‘Connection timed out. A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host failed to respond.’

Solution

Restoro box imageError Causes

Socket Error 10060 may occur due to multiple reasons including:
  • Blocked port
  • Data connection incorrect settings
  • When the web proxy connection setting does not allow enough time to receive a response from the destination website and therefore the connection is timed-out.
  • Registry issues
  • Viral infection

Further Information and Manual Repair

Here are some of the best and quick DIY methods to resolve Socket Error 10060 on your PC.

Method 1: Troubleshoot the Web Proxy Connection

This method is workable and effective if Socket Error 10060 occurs only when the web proxy service is used. To execute it, here’s what you need to do: install the Winsock Proxy Client on your PC. Disable the web proxy settings under the LAN settings on the Connections tab of the internet options. Once you disable the settings, then try to go to the website that you giving you the error. If the site is accessible, the error is resolved.

Method 2: Increase Web Proxy Time out Settings

If disabling the web proxy settings doesn’t work, then try increasing time-out settings. To do so, you will also have to modify the registry. Remember serious problems may occur if you modify the registry incorrectly.
  • Here’s what you need to do, click start, run and then type Regedit in the dialogue box.
  • Navigate to the following registry subkey: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesW3ProxyParameters.
  • On the right side of the Registry Editor, right-click Request TimeoutSecs and then click Modify.
  • Click decimal, they type the number of seconds that you want the proxy service to wait until the session times out.
  • To confirm changes, click OK.
  • Now restart WWW publishing service by going to start, run and type cmd. Click OK to continue.
  • Type net stop iisadmin/y and then press enter. After that type net start iisadmin /y and then press enter. Test the new settings by going to the website that displayed the Socket Error 10060 message.

Method 3: Switch from Passive Mode to Active Port Mode

This method is effective if the error occurs due to incorrect data connection settings. CuteFTP uses passive mode by default so to ensure the error is resolved, you may have to switch from passive mode to active port mode. To make this switch, open the site manager and then click once on the name of the problem website. Now on the Type tab change the data connection type to use the port.

Method 4: Configure Firewall Settings

Sometimes the error may also occur due to Firewall.  To resolve, configure Firewall settings to allow FTP protocol.

Method 5: Download Restoro

Whether the error occurs due to viral infection or registry issues, it is advisable to download Restoro. This is an advanced and multi-functional PC fixer embedded with multiple utilities like antivirus and a registry cleaner. The registry cleaning utility removes junk files, cookies, and invalid entries damaging the registry. It cleans, repairs, and restores the registry while the antivirus removes all types of viruses like spyware and Trojans in seconds thereby resolving socket error code 10060. It is safe, user-friendly, and compatible with all Windows versions. Click here to download Restoro today.
Read More
Error 740 Requested operation requires elevation
If you are trying to open a folder or run a program or delete a file but you encounter an error message instead saying, “Error (740), The requested operation requires elevation” on your Windows 10 computer, then this post should help. Make sure that you follow each one of the options given below carefully.

Option 1 – Always run the program as an administrator

There are some apps that require administrator privilege before they can be opened. So if you are got the “Error (740), The requested operation requires elevation” error when you try to open a particular app on your computer, you have to try opening it as administrator instead. On the other hand, if you are already using an administrator account or if you are a member of the administrator group, this option may not work for you so just proceed to the next one but if you’re only using a regular account, then follow these steps:
  • First, right-click on the app you are trying to open and select Properties.
  • After that, go to the Compatibility tab and check the checkbox labeled “Run this program as an administrator”.
  • Next, click the Apply and OK buttons and see if the app opens without any problem.

Option 2 – Try to change the folder permissions

If you encounter Error 740 while opening a folder, then you need to try changing the folder permissions.
  • First, right-click on the folder and click Properties.
  • Next, go to the Security tab and click the Advanced button.
  • After that, check the checkbox labeled, “Replace all child object permission entries with inheritable permission entries from this object” and then click the Apply and OK buttons to save the changes made.

Option 3 – Try disabling UAC

The User Account Control or UAC settings might be the one that’s responsible for Error 740 which is why you have to disable the User Account Control and then verify if it’s the one that triggers the error or not. To do that, simply search for “Change user account control settings” in the Taskbar search box and then drag the blue bar down to the bottom and click the OK button to save the change made.

Option 4 – Select the Elevate without prompting option in the Group Policy Editor

There is an option in the Group Policy Editor which allows you to disable the UAC prompt. Disabling the “Elevate without prompting” option can help in resolving Error 740 and to disable it, follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
  • Next, navigate to the following path:
Computer Configuration > Windows Settings > Security Settings > Local Policies > Security Options
  • From there, go to the Security Options folder where you can find a policy named “User Account Control: Behavior of the elevation prompt for administrators in Admin Approval Mode”. Double click on it to open its options.
  • Now select the Elevate without prompting option from the drop-down menu and click OK.
Read More
Custom widgets in Windows 11 later
windows custom widgetsOriginally Microsoft has imagined its widgets menu as Microsoft-only widgets but it seems that they have changed their mind. Due to the latest leak, it seems that Microsoft will open the widgets menu to 3rd party developers as well but at launch, it will be only official widgets. It was hinted that later widgets menu will be open to developers who want to bring their own stuff into it. Distribution, date, and technology that will need to be used in order to create your widget have not been discussed nor leaked at a given time but in some way, I am very glad that at least some customization will be in Windows 11. It is funny and amusing how some things that were in Windows Vista are getting back like glass design, round corners, and widgets. Let’s just hope Windows 11 will be a better Windows than Vista was.
Read More
Windows is stuck in Airplane Mode
As of late, a number of users reported experiencing a problem where their Windows 10 computers get stuck on Airplane mode for some unknown reason. According to the affected users, they were unable to turn off the Airplane mode which means that their computers are also not able to connect to the internet. One of the possible reasons why this kind of issue occurs is that there could be a bug with the airplane mode or it could also be the doing of faulty network drivers or physical switch that’s turned on, and so on. If you are one of the few users who experience the same issue, then read on as this post will guide you on what to do if your Windows 10 computer gets stuck on Airplane mode. There are a couple of suggestions you can check out to resolve the problem. You can try to check the status of the Radio Management service, flush the DNS cache or you could turn off the airplane mode via system settings. You could also update the network drivers or turn off the physical switch for airplane mode or make some adjustments in the Windows Registry. For more details, refer to each one of the suggestions provided below.

Option 1 – Try to check the Radio Management Service status

  • First, tap the Win + R keys to open the Run dialog box and type “services.msc” in the field, and hit Enter to open the Windows Services Manager.
  • Next, look for the Radio Management service and select Properties.
  • From there, change its Startup type to Disabled and click on the Apply and OK buttons to save the changes made.
  • Once done, restart your computer and check if you can now turn off the airplane mode.

Option 2 – Flush the DNS cache

You could also try to flush the DNS cache to fix the “ERR_ICAN_NAME_COLLISION” error. All you have to do is open Command Prompt as an administrator and then execute each one of the following commands sequentially to flush the DNS cache:
  • ipconfig/release
  • ipconfig/renew
  • ipconfig/flushdns

Option 3 – Try turning off the airplane mode via System settings

If flushing the DNS cache did not help in fixing the problem, then you might want to turn off airplane mode via system settings.
  • In the Windows Search bar, type “airplane mode”.
  • From the search results that appear, click on Airplane mode.
  • After that, a window will appear where you have to turn off the toggle button for Airplane mode.

Option 4 – Try to update, rollback or reinstall the Network adapter drivers

The next thing you can do to resolve the problem is to update the Network Adapter drivers by following these steps:
  • Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand them.
  • Look for the Broadcom Network Adapter and right-click on it, as well as other network adapters that have an exclamation icon, and update them all.
  • Restart your PC and see if it helped in fixing the problem.
Note: If updating the network drivers didn’t help in fixing the problem, you can also try to roll back the very same drivers from their previous versions and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly. To reinstall the network adapter drivers, refer to these steps:
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.

Option 5 – Try to turn off the physical switch for Airplane mode

If your computer has a physical switch to turn on or off the airplane mode, then you might want to check that switch if you have one. Chances are, it could be the reason why you’re unable to turn off Airplane mode on your computer.

Option 6 – Try to make some adjustments in the Registry

  • Tap the Win + R keys to launch the Run utility.
  • Then type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to this registry path: HKEY_LOCAL_MACHINESystemCurrentControlSetControlClass
  • From there, edit the registry value of “RadioEnable” to “1”.
  • Exit the Registry Editor once done, and restart your computer.
Read More
Guide for Removing SysPlayer from Windows

SysPlayer is a potentially unwanted ad-supported media application from Goobzo.com. It can display targeted ads, hijack browser search results, and can display pop-up ads. This player gathers information about your visited websites, the number of clicks on each website, and cookie information containing sensitive data, that it occasionally sends back to the server.

Multiple Anti-virus programs detect SysPlayer as malicious or potentially unwanted as of the time of publication of this video. It has been associated in bundles with iWebar, which is also flagged by many AVs.

From the publisher:

SysPlayer is an extremely lightweight free Media Player with built-in codecs, which supports the most popular video and audio formats, as well as DVD, audio CD, Webcams, and other devices. It lets you play your video files, and watch images.

About Potentially Unwanted Applications

People have experienced it – you download and install a piece of free software, next you see some unwanted programs on your computer system, find a strange toolbar on your web browser, or find your default search engine has been changed. You did not set them up, so how did they appear? A Potentially Unwanted Program, also known as PUP, in short, is actually software that contains adware, installs toolbars, or has other hidden goals. These types of programs are almost always bundled up with free software which you download via the internet or may also be bundled inside the custom installers of many download sites. Despite being considered very destructive, PUPs aren’t necessarily computer viruses or malware The main reason for this is the fact that the majority of PUPs get into users’ PC’s not because they exploit security weaknesses, for example, but because the users give consent to download and install it – unknowingly in general. On the other hand, there is no doubt that PUPs are still bad news for PC users as they can be incredibly dangerous to the computer in many ways.

What do PUPs do on your computer, really?

Unwanted programs can be found in many forms. More often, they can be found in adware bundlers which are known to use aggressive and misleading advertising. The majority of bundlers install many adware applications from several companies, each of which possesses its own EULA policy. Total System Care entirely eliminates this threat and protects your computer against unwanted programs or malware infection. PUPs that come as browser add-ons and toolbars are readily recognizable. They’ll modify web browser settings, change default search provider, substitute the default home page with their very own websites, decelerate internet speed, and can ruin your system also. They may look innocent but PUPs are usually spyware. They could include things like information gathering code which could gather and send your private information to organizations. Even if the PUPs really aren’t inherently malicious, these programs still do practically nothing good on your computer – they’ll take valuable system resources, slow down your computer, weaken your computer security, and make your system more vulnerable to trojans.

Protect yourself from PUPs

• Read the terms and conditions so that the end-user license agreement (EULA) you’re accepting is only for the program you actually intend to download. • Pick the “custom” install whenever installing a software program. Particularly, pay attention to those tiny boxes that have been checked by default, where you might ‘agree’ to receive advertising or install software bundlers. • Have a top-notch anti-virus program like Total System Care which will protect your personal machine from PUPs. Once you install this software, protection from viruses and PUPs is already switched on. • Avoid installing a freeware program you will not use. Prior to adding a toolbar or browser extension, think of whether it is really needed. • Always download programs from the original website. The majority of PUPs find their way to your computer system is through download portals, so stay away from it entirely.

What To Do If You Cannot Install Any Anti-virus?

Practically all malware is bad, but certain kinds of malicious software do a lot more damage to your computer or laptop than others. Some malware variants modify web browser settings by including a proxy server or modify the PC’s DNS configuration settings. In these instances, you’ll be unable to visit certain or all of the sites, and therefore not able to download or install the necessary security software to eliminate the malware. If you are reading this article, you probably have got affected by malware that stops you from installing security software such as Safebytes Anti-Malware. Even though this sort of issue will be harder to get around, there are some steps you can take.

Eliminate viruses in Safe Mode

The Windows operating system includes a special mode known as “Safe Mode” in which just the bare minimum required applications and services are loaded. If the malware is obstructing access to the internet and affecting your computer, launching it in Safe Mode allows you to download anti-virus and run a diagnostic scan while limiting possible damage. In order to enter into Safe Mode or Safe Mode with Networking, press F8 while the computer is starting up or run MSCONFIG and look for the “Safe Boot” options in the “Boot” tab. Once you restart into Safe Mode with Networking, you could download, install, and update the anti-malware program from there. At this point, you are able to run the antivirus scan to get rid of computer viruses and malware without hindrance from another application.

Use an alternate web browser to download an anti-malware program

Some malware only targets certain internet browsers. If this is your case, employ another web browser as it can circumvent the computer virus. If you’re not able to download the anti-virus application using Internet Explorer, this means the virus may be targeting IE’s vulnerabilities. Here, you should switch over to a different internet browser like Firefox or Chrome to download the Safebytes Anti-malware program.

Create a portable USB antivirus for removing malware

Another option would be to make a portable antivirus program on your USB thumb drive. Follow these steps to employ a USB drive to clean your corrupted system. 1) On a virus-free PC, download and install Safebytes Anti-Malware. 2) Plug the USB drive into the uninfected computer. 3) Double-click on the downloaded file to open the installation wizard. 4) Pick thumb drive as the location when the wizard asks you exactly where you would like to install the software. Follow the activation instructions. 5) Transfer the USB drive from the uninfected PC to the infected computer. 6) Double-click the EXE file to run the Safebytes tool right from the thumb drive. 7) Click the “Scan” button to run a full computer scan and remove malware automatically.

SafeBytes Anti-Malware: Light-weight Malware Protection for Windows Computer

If you’re looking to buy anti-malware for your computer system, there are many brands and applications for you to consider. A few of them do a good job in eliminating threats while many will harm your computer themselves. It is important to opt for a company that creates industry-best antimalware and has achieved a reputation as reliable. When considering trustworthy applications, Safebytes AntiMalware is certainly the highly recommended one. SafeBytes can be described as a powerful, real-time antivirus application that is created to assist the everyday computer end user in safeguarding their PC from malicious threats. Once you have installed this software program, SafeBytes superior protection system will make sure that absolutely no viruses or malicious software can seep through your PC. SafeBytes anti-malware takes computer protection to a whole new level with its advanced features. The following are some of the great features included in the product. World-class AntiMalware Protection: This deep-cleaning antimalware program goes much deeper than most anti-virus tools to clean out your personal computer. Its critically acclaimed virus engine finds and disables hard-to-remove malware that hides deep within your computer. Active Protection: SafeBytes gives real-time active supervision and protection from all of known viruses and malware. They’re extremely effective in screening and getting rid of numerous threats because they’re regularly improved with new updates and alerts. Quick Multi-threaded Scanning: Safebytes Anti-Malware, with its advanced scanning engine, provides extremely fast scanning which will quickly target any active online threat. Web Protection: SafeBytes checks and provides a unique safety ranking to every single site you visit and block access to web pages known to be phishing sites, thus safeguarding you from identity theft, or known to contain malware. Light-weight Utility: SafeBytes provides complete protection from online threats at a fraction of the CPU load due to its enhanced detection engine and algorithms. 24/7 Premium Support: Support service is accessible 24 x 7 x 365 days through chat and email to answer your concerns.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove SysPlayer without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by SysPlayer

Files: Search and Delete: SysPlayer.lnk Search and Delete: sysp.exe Search and Delete: AccDownload.dll Search and Delete: SysPlayer.lnk Search and Delete: SysPlayerMenu.dll Search and Delete: SysPlayerMenu64.dll Search and Delete: imageformatsqjpeg4.dll Search and Delete: libvlc.dll Search and Delete: libvlccore.dll Search and Delete: msvcp100.dll Search and Delete: msvcr100.dll Search and Delete: QtCore4.dll Search and Delete: QtGui4.dll Search and Delete: QtNetwork4.dll Search and Delete: QtSql4.dll Search and Delete: QtXml4.dll Search and Delete: sqldriversqsqlite4.dll Search and Delete: SysPlayer.exe Search and Delete: uninstall.exe Search and Delete: Updater.exe Search and Delete: SPMupdate1.job Search and Delete: SysPlayerUpd.job Registry: Key HKCUSoftwareTrolltechOrganizationDefaultsQt Plugin Cache 4.8.false Key HKCUSoftwareTrolltechOrganizationDefaultsQt Factory Cache 4.8 Key HKLMSOFTWARESysPlayer Key HKLMSOFTWAREMicrosoftWindowsCurrentVersionUninstallSysPlayer Key HKLMSOFTWAREClassesSysPlayerFile Key HKLMSOFTWAREClassesFoldershellexContextMenuHandlersSysPlayerMenuExt Key HKLMSOFTWAREClassesDirectoryshellexContextMenuHandlersSysPlayerMenuExt Key HKLMSOFTWAREClassesAppIDSysMenu.DLL Key HKLMSOFTWAREClasses*shellexContextMenuHandlersSysPlayerMenuExt
Read More
Fix error code 0x80190001 in Windows
If you are trying to install a Feature Update in Windows 10 but you got the error code 0x80190001, then it means that there is something wrong with the installation files. The installation files are either corrupted or some of them failed to be downloaded. On the other hand, the issue might also have something to do with a driver issue. When you encounter error 0x80190001, you will see the either of following error message on your screen:
“Something went wrong Couldn’t download Windows 10, please check your network settings and try again. You can contact Microsoft support for help with this error. Here’s the error code 0x80190001”. Or: “An unexpected error was encountered while attempting to download files required for the upgrade”.
Here are some fixes that could help you resolve the error 0x80190001. Follow them carefully.

Option 1 – Run the Network Troubleshooter

As mentioned in the error message the issue might have something to do with the network settings of your computer so you can try to run the Network Troubleshooter and then try updating or installing Windows 10 again.

Option 2 – Update Network drivers

  • Tap the Win + R keys to launch Run.
  • Type in msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, look for Network Adapters from the list of device drivers displayed. Once you find it, expand it to see the Network drivers.
  • Right-click on it and select the option “Uninstall device” – do the same thing for the other Network drivers.
  • Restart your PC so Windows can detect and reinstall the drivers you just uninstalled.

Option 3 – Use Storage Sense to clean up temporary and junk files

  • Open Setting > System > Storage from the WinX Menu.
  • From there, you will see a list of all the local and connected storage devices along with the details on the free space.
  • Now make sure that the Storage Sense feature is turned On then go find a link that says “Free Up Space” and click it to open.
  • After that, a screen which is the built-in program in Windows 10 will appear and will scan your computer for the following junk files so you can free up disk space:
  • Windows Upgrade Log Files
  • The system created Windows Error Reporting Files
  • Thumbnails
  • Temporary Internet Files
  • Previous Windows Installation Files
  • Delivery Optimisation Files
  • DirectX Shader Cache
Note: Once you’re done freeing up space on your drive, try to run the setup file again.

Option 4 – Delete the contents in the SoftwareDistribution folder

The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. A lot of users tried deleting the files in this folder to fix the problem and so far it has worked. Like them, you can try clearing the Windows Update cache by simply deleting the contents of the folder named “SoftwareDistribution” since Windows apparently can’t clear and re-download the update contents once they are corrupted. Thus, deleting the contents of this folder will make Windows download the contents again which will fix the problem. To do that, follow the steps below.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net stop bits
  • After entering these commands, it will stop the Windows Update Service and the Background Intelligent Transfer Service.
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
  • Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.
net start wuauserv net start bits
 Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.

Option 5 – Run the Windows Update Troubleshooter

You might also want to run the Windows Update Troubleshooter as it is also known to help users resolve Windows Update errors like error 0x80190001.

Option 6 – Try to disable your antivirus program

Disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 7 – Try to use the Media Creation tool

The Media Creation tool in Windows allows you to use the ISO installation file to make a bootable device that you can use to install Windows on your PC. Note that this is kind of different from the usual installation process as it could erase your computer’s current settings and data on the primary drive. Thus, before you proceed, you need to backup all your data into some removable drive and then use the Media Creation Tool to make a bootable drive.
  • After making the bootable drive, you need to plug it into your computer and then reboot.
  • Next, tap the F10 or Esc key to open the boot options.
  • Now set the boot priority of the removable drive the highest. Once the setup comes forth, follow the next onscreen instructions and install Windows without any problems.
Read More
What is and how to Remove Shortcut Virus
Shortcut virus is an easily spreadable and annoying combination of Worm and Trojan that hides all of your files and folders and then replaces them with shortcuts that look identical to replaced files and folders. Shortcut virusOnce disguised it will wait patiently for a user's click and once that happens it will replicate itself and further infect the system. This rapid spread can lead to stolen personal data, some system hick-ups, and other system-related issues. This malware mainly affects physical file transfer devices like for example and most USB drives, hard drives, and SD memory cards and it can easily transfer itself to the computer. The advantage of this shortcut virus comparing it to others is that it is mostly undetected by a vast variety of antivirus software. So running just anti-virus software maybe not be enough to remove it from your system. Luckily for all unfortunate users that have caught this annoyance, it can be easily removed fully manually in a short time.

How to Remove Virus from USB and other removable media

Firstly plugin USB, SD, or removable drive. The infection will transfer to your computer when the infected drive is plugged in so before we go to clean the computer itself, clean each removable drive that you have. Also know that infection will spread from computers into removable devices as well if it is not cleaned. Open the File Explorer and remember under which letter is removable drive registered. Open Command prompt but with administrator privileges and go to infected rive by typing its letter followed with “:” (for example D:) and press ENTER Once you have successfully gone to infected drive type in command prompt: Attrib -s -r -h /s /d *.* This will unlock all original files back into removable storage, next copy all files to your computer, and format the removable drive. Once the format is complete, unplug the removable device. Continue to clean all devices with the same method.

How to Permanently Remove a Shortcut Virus from Your PC

Now once we have cleaned all removable devices it is time to fully clean the PC Firstly open the task manager ( CTRL + SHIFT + ESC ), in the process tab find wscript.exe or wscript.vbs, right-click on it (or both if present), and select End Task. Now close the task manager and press Start. Inside start typing in registry editor to search for it and once found open it. Find the following key inside the registry editor: HKEY_CURRENT_USER/Software/Microsoft/Windows/CurrentVersion/Run In the right panel, look for any strange-looking key names, such as odwcamszas, WXCKYz, OUzzckky, etc. For each one, run a Google search to see if it's related to shortcut viruses. If any returns a positive match, right-click on them and select Delete. !!! Accidentally deleting an important key can cause Windows to become unstable, so double-check everything !!!. Close the Registry Editor Now press ⊞ WINDOWS + R to open the run dialog and type in it Msconfig followed by ENTER. Once the System Configuration window opens go to the Startup tab. In the Startup tab, look for any strange-looking .EXE or .VBS programs, select each one and click Disable. Close the Window. Once again open the run dialog and type inside %TEMP% and press ENTER in order to open the Windows temp folder. Inside this folder delete everything. Next in the File explorer go to C:\Users\[username]\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup Look for any strange-looking .EXE or .VBS files and delete them.
Read More
Fix Mfplat.dll missing on Windows 10
Recently, a number of users reported that they were not able to run PLEX and other similar streaming services ever since a Windows Update was automatically installed in the system. The error in these streaming services has something to do with a missing Mfplat.dll DLL file from the Windows Media Feature Pack. On the other hand, some users also reported that the mfplat.dll error occurred on several games as well which used the Media Feature Pack. Usually, the mfplat.dll error is caused by the missing Media Feature Pack in Windows 10. Although most of the time the Media Feature Pack is installed by the application that needs it or through Windows Update automatically, there are just certain installers that do not have it. It could be that the Media Playback service was disabled by a particular Windows Update. Aside from that, the error might be because your computer is using Windows 10 N – a Windows 10 version that does not include the Media Feature Pack by default. Whatever the cause may be, you can troubleshoot the problem with the help of the options given below. But before you go on, keep in mind that downloading the missing DLL file and copying it to the folder of the program where you encounter the error won’t really help and will only make things even more complicated.

Option 1 – Install the Media Feature Pack for Windows 10 N version

As mentioned, the Windows 10 N version does not come with Windows Media Player. Meaning to say, the Media Feature Pack is also not installed by default or won’t be updated by the Windows Update component. So if you are not quite sure what Windows 10 version you currently have installed, refer to these steps:
  • Tap the Windows key + S and then type “about” in the search box.
  • From the search results, click on the “About your PC” to open the About tab of the Settings app.
  • Afterward, scroll down to the Windows specifications and check your Windows version under Edition.
Note: If you’ve determined that your computer is using the Windows 10 N version, you need to install the appropriate Media Feature Pack for your computer. How? Refer to the steps below:
  • Click this link to download and install the Media Feature Pack from Microsoft’s official website.
  • Upon installation, select the edition you want to install using the drop-down menu and then click on Confirm. Take note that there are few reasons why you’d want to install the older version since most streaming services like PLEX and most games usually require version 1803.
  • After that, wait until the request is validated. The download should begin in a few minutes automatically.
  • Once the download is completed, open the installation executable file and follow the next on-screen instructions to install the Media Feature Pack on your computer.
  • Restart your computer. After your computer has rebooted, open the application where you’re getting the mfplat.dll missing error and then check if the problem is now fixed.

Option 2 – Enable Media Playback via Command Prompt

If you encounter the mfplat.dll missing error when you attempt to run PLEX or other similar streaming service and you’ve already verified that the Media Feature Pack is indeed installed, you might want to try enabling it using an elevated Command Prompt. There are cases when a particular Windows Update ends up disabling the feature and creates the grounds which results in the mfplat.dll missing error. Thus, you can have to enable the feature via Command Prompt.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “cmd” in the field and hit Enter to open an elevated Command Prompt.
  • Next, click on Yes if a User Account Control prompt pops up.
  • After opening Command Prompt, copy and paste the following command and hit Enter to execute it:
dism /online /enable-feature /featurename:MediaPlayback
  • Close Command Prompt and then open the app once again to check if the problem is now fixed.

Option 3 – Try extracting a copy of the mfplat.dll file from the windows.old directory

If you encounter the error shortly after you just upgraded to Windows 10 from an older version, the best thing you can do to resolve the problem is to use windows.old directory to fetch an old copy of the mfplat.dll file. To do so, follow the steps below.
  • Go to the Windows drive and then look for the windows.old directory where it preserves a copy of your old operating system as well as associated files in case something goes out of hand during the upgrade process.
  • After that, open the windows.old folder and then go to the syswow64 folder.
  • Next, from the syswow64 folder, copy the mfplat.dll file and paste it to C: windows syswow64.
  • Restart your computer and check if the error is now resolved or not.
Read More
Something happened, we couldn’t start upgrade
As you know, each one of the Windows 10 versions is priced differently and one of the considered more expensive compared to the Windows 10 Home version is the Windows10 Pro. The good thing is, Microsoft allows its users to upgrade from the Windows 10 Home version to the Windows 10 Pro version at a reasonable cost instead of buying the entire license again. However, upgrading your Windows 10 computer is not always that easy and you might encounter some errors along the way. One of the reported errors you could encounter is an error message that says, “Something happened, and we couldn’t start the upgrade”. This kind of problem is due to the problems with the Microsoft Store or the key authorization and to fix it, there are several options you can check out. You can try to run the built-in troubleshooters such as the Windows Update troubleshooter, Windows Store Apps troubleshooter, or Microsoft Accounts troubleshooter. You could also try to reset the Windows Store cache or re-register the Windows Store app. For more details, refer to each one of the given options below.

Option 1 – Try to run the Microsoft Accounts troubleshooter

Since the Microsoft Accounts troubleshooter is not built-in into the Windows operating system, you can download this troubleshooter by clicking on this link.

Option 2 – Try running the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the “Something happened, and we couldn’t start the upgrade” error. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Run the Windows Store App troubleshooter

The Windows 10 Store Apps Troubleshooter will help you in fixing the problem in Microsoft Store. This is a great built-in tool from Microsoft that helps users fix any app issues. To use the Windows Store Apps Troubleshooter, follow the steps below.
  • Tap Win + I keys again to open the Windows Settings panel.
  • Go to Update & Security and then go to Troubleshoot.
  • Under the Troubleshoot section, on your left-hand side, scroll down to find Window Store Apps.
  • Then click on the Run the troubleshooter option and follow the on-screen instructions and then see if it fixes the problem.

Option 4 – Try to reset the Microsoft Store cache

As you know, like any other apps, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.
  • Right-click on the start button and click on Command Prompt (administrator).
  • Next, type in the command, “wsreset.exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
  • Now restart your PC and afterward, try opening Microsoft Store again and then try to install your app or update your computer again.

Option 5 – Try to re-register the Microsoft Store app via Windows PowerShell

  • Tap the Win + X key combination or right-click on the Start button and click on the Windows PowerShell (Admin) option.
  • If a User Account Control or UAC prompt appears, just click on Yes to proceed and open the Windows PowerShell window.
  • Next, type in or copy-paste the following command to re-register the Microsoft Store app and tap Enter:
powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRootWinStoreAppxManifest.xml
  • Wait for the process to be completed and then restart your computer.

Option 6 – Try contacting Microsoft

If none of the options worked, you might also want to contact Microsoft for further assistance in fixing the error.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status