Fix Windows Update Error 0x80240020

A slow PC startup can be pretty annoying. This usually results from various computer issues. If your computer is acting sluggishly, here are four ways to speed up your PC startup.

What is 0x8007043c Error Code?

Have you ever come across 0x8007043c error message pop up on your PC? If yes, then you should know that this error message is generated when any corresponding process or operation cannot be completed successfully by the application. This is a critical Windows OS Error message that should be fixed immediately.

Solution

Error Causes

The 0x8007043c error code is usually triggered by the following reasons:

• Missing or corrupt registry files
• Failure to update Windows Installer
• Viruses and Spyware

Common signs of this error code are pop-up messages, program lock-ups, problems with opening documents, and screen freeze.

Further Information and Manual Repair

As soon as you experience this error on your PC, it is advisable to repair it immediately because this error poses high-security risks. Malwares and viruses are notorious for data theft. To fix the 0x8007043c error on your PC, you don’t need to take on the services of an IT professional. This error code is rated as easy to repair. By following the instruction and repair solutions given below, you can easily fix this Window error 0x8007043c in a couple of minutes by yourself. Here’s what you need to do:

Step 1: Scan for Viruses and Spyware

To stop hackers from sneaking into your PC and stealing your confidential data, you must first scan your computer for viruses and spyware on your PC. It is advisable to use a powerful antivirus to ensure your computer is totally virus and spyware clean.

Step 2: Download and Install a Registry Cleaner

After you scan for viruses, you should now download and install a registry cleaner. This is needed because an antivirus does not detect corrupt registry entries. To detect such entries, the registry cleaner tool is the best. After you download a registry cleaner on your system, click the scan button. You will have to wait for a few seconds for the scanning to finish. Once the scanning is complete, click on the ‘Repair’ button to fix the errors. After fixing all the errors, restart your computer. This is important because the registry changes will only come into effect after the system restarts. By following these 2 simple steps, you can easily resolve the 0x8007043c error on your system. However, to prevent this error from occurring again, it is recommended to run the antivirus every time you use your PC.

The File Explorer in Windows 10 provides several ways to organize the contents of folders and files in the system. Windows users can utilize some efficient styles to view the contents of the file system as per the user’s requirement. A user may opt to display the file picture in large size thumbnails while the other one could opt to set the icons of folder and files in a small or medium size list. On the other hand, while setting up several styles for the folder and file icons, some Windows 10 users have experienced some unusual issues where there is the Black background showing up behind folder icons. They tried refreshing the File Explorer a couple of times but it didn’t help in fixing the problem and the black squares are still visible on some folder icons. The black squares behind the folder icons might look disturbing though it’s not really a big problem and is merely a graphical glitch that does not cause any damage or whatsoever to the content of the folder and files. The most likely cause of this glitch might have something to do with the corrupted system files or it could also be caused by outdated thumbnail caches. In addition, graphical glitches like this one could also occur if you are using out outdated graphics drivers. To fix this problem, you need to follow the options laid out below.

Option 1 – Try using the Disk Cleanup to remove Thumbnail files

The Disk Cleanup tool is one of the options you can try to fix the black squares behind the folder icons. Through this tool, you can delete all the Thumbnail files on your disk. To use it, refer to these steps:

• Open the Search bar and type “disk cleanup” in the field.
• After opening Disk Cleanup from the search results, then from the drop-down menu select the C: drive to clean up and click OK.
• Wait for the scanning process to complete. Once it’s done, select the files you want to delete.
• Ensure that you select the box labeled “Thumbnails” under the Files to Delete section then click on OK.
• After that, a confirmation box will appear, just click on Delete files to delete the files permanently.
• Restart your PC.

Option 2 – Try resetting the Thumbnail cache

You have the option to manually delete the Thumbnail Cache to resolve the black square background behind the folder icons issue. Follow the steps given below to reset the Thumbnail cache.

• Open the File Explorer.
• Next, navigate to the View tab and select the option with Hidden items to display all the hidden folders and files.
• Next, go to this path: C:Users<username>AppDataLocal
• In the given path, make sure that you put your actual username in the username field. Then look for a file named “IconCache.db”. Right-click on this file and click on Delete.
• After that, go to this path: C:Users<username>AppDataLocalMicrosoftWindowsExplorer
• From there, select all the files and delete them.

Note: If a prompt appears saying, “The files are in use and cannot be deleted”, simply select the “Do this for all current items” option and then click on Try Again. If you get an error message, click on Cancel to close the window and restart your computer.

Option 3 – Try updating or reinstalling the Graphics driver

• Tap the Win + R keys to open the Run dialog box and then type in devmgmt.msc and tap Enter or click OK to open the Device Manager.
• Expand the section for the outdated device drivers.
• And then select the outdated driver(s) and right-click on it/them.
• From the drop-down menu, select the Update Driver option if you wish to update the driver or select the Uninstall device if you want to uninstall the driver and then follow the on-screen instructions to install the latest version of the driver.
• Restart your PC after the installation to allow the system to reinstall the driver.

If you connected your Hard Disk, USB, or SD card to your Windows 10 computer and you suddenly encounter an error that says, “Windows was unable to repair the drive”, read on as this post will help you fix the problem. This kind of error indicates that the file system on the drive has become corrupted and that ChkDsk was not able to repair the problem. You can also encounter this error when you try to run the ChkDsk utility to repair the system. This kind of error is most likely due to the general corruption of the contents in the drive. It is also possible that you removed the external drive without using the “Safely remove hardware” option or it could be that the drive is still in use. To fix the problem, the obvious thing to do is to safely remove the external drive by using the “Safely remove hardware” option. If it didn’t work, you can try to run the CHKDSK utility from the command line or you could also restart your computer in a Clean Boot State and then run the scan. Before you proceed with the potential fixes provided below, make sure that you create a system restore point first or you could also create a backup copy of the data to an external drive.

Option 1 – Run the CHKDSK utility from the command line

Although some users reported getting the “Windows was unable to repair the drive” when they run a CHKDSK scan, other users reported that running it also fixed the error. Thus, you can try to run it and see if it works or not.

• In the Windows Search box, type “command prompt” and from the search results, right-click on Command Prompt and select “Run as administrator”.
• After opening Command Prompt, type this command and tap Enter: chkdsk <Partition Letter>: /f
• The command you entered will start to check for errors and fix them automatically. Else, it will throw an error message saying, “Chkdsk cannot run because the volume is in use by another process. Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)”.
• Tap the Y key to schedule Disk Check the next time your computer restarts.

Option 2 – Restart your computer in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that triggers the “Windows was unable to repair the drive” error to appear when you connect your external drive or run the CHKDSK utility. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Once your computer has restarted in a Clean Boot State, perform your scan again and see if it now works, and then start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

In case you don’t know, Windows contains a feedback mechanism that generates error reports from hardware and software problems. These reports are temporarily stored in the system and send them back to Microsoft so that it can find solutions to the reported problems and fix them in the upcoming updates.  However, as time goes by, these reports actually take a lot of space in your computer which is why end-users like you are free to delete them with the help of the new Free Up Space feature in Windows 10. As useful the Free Up Space feature may be, there are times when you won’t be able to use it for some reason which is why in this post, you will be guided on how to use alternative ways in deleting very large System queued Windows Error Reporting file, some of which may run in Gigabytes. Every time the Windows Error Reporting or WER sends out an error file and looks for a solution, the WER server at Microsoft sends out a solution instantly. And if the solution is under investigation or is unknown, then you will be notified about it right away and will be asked for more details. As mentioned, even though the Free Up Space feature in Settings will be able to clear the error reporting files, there are instances when it won’t be able to delete very large System queued Windows Error Reporting files. Alternatively, there is an option to delete these files using the Disk Cleanup Utility. Feel free to select which option you’d like to use to get rid of Windows Error Reporting Files.

Option 1 – Delete Windows Error Reporting Files via Settings

• Go to Settings.
• From there, go to System > Storage > Free Up Space and then click on it to launch it.
• Afterward, give it some time to populate all the files and folders. Once it’s done, select “System created Windows Error Reporting files” to mark its checkbox while leaving the other options unchecked.
• Next, click on the Remove files button to delete all the Windows Error Reporting files from your computer.

Option 2 – Manually delete the Windows Error Reporting Files

• Tap the Win + E keys to open File Explorer.
• Next, enable the Hidden Files view from the menu.
• Then go to C:/ProgramData/MicrosoftWindowsWER.
• From there, you will see various folders like LocalReportArchive, ReportArchive, ReportQueue, and Temp.
• Open each one of the aforementioned folders and delete the archive files. Note that these files will have names similar to “00c58c1f-b836-4703-9bcf-c699ca24d285”.

Note: If you are not able to delete any of these files, you have to take ownership of the folder. To do so, refer to these steps:

• Right-click on the folder and then select Properties.
• Next, click on the Edit button in the Properties window and click OK to confirm if you got a User Account Control elevation request.
• After that, select user/group from the permission windows or click on the Add button to add another user or group. It would be best if you add “Everyone” to give permission.
• Then check “Full Control” under the “Allow” column to assign full access rights control permissions.
• Now edit the permission to Full Control for “Everyone”.
• Click OK to save the changes made and then exit.

On the other hand, if you do not want to go through all these troubles in deleting the Windows Error Reporting files, you can just disable it especially if it already becomes a daily annoyance as the files generate every day and their sizes are mostly gigabytes. And besides, there are times when these files do not make it to the Microsoft WER server and end up only occupying a lot of space for nothing.

MySearchDial is a browser hijacker that typically comes bundled with free software on the internet. This web platform designed for searching the internet and offers the installation of its software. This software injects itself into browsers and gains access to your settings, browsing data & user information. This data is distributed to the ad providers without limitation. While covered by their EULA, most users will be unaware of what they agree to with checkboxes selected by default. The software also adds a huge amount of registry keys and links throughout the operating system. Since the software injects itself into many personal files, removing the software results in a total reset of your browser settings. For these reasons MySearchDial is classified as potentially unwanted and is flagged for removal by a number of internet security utilities.

About Browser Hijackers

Browser hijacking is a common type of online fraud where your internet browser configuration settings are altered to allow it to carry out things you do not intend. Practically the majority of browser hijackers are created for marketing or advertising purposes. Usually, hijackers are designed for the benefit of online hackers usually through income generation that comes from forced ad clicks and website visits. Even though it may seem naive, these tools are designed by vicious individuals who always look to take full advantage of you, so that hackers can make money from your naive and distraction. Some browser hijackers are designed to make certain modifications beyond the browsers, like altering entries on the computer registry and letting other types of malware further damage your computer.

How you can know if your internet browser is hijacked

There are several symptoms that point to browser hijacking: 1. your browser’s home page has been reset to some unfamiliar website 2. your web browser is constantly being redirected to pornography websites 3. default online search engine is changed 4. discover new toolbars that you simply didn’t add 5. you observe lots of pop-ups on your computer screen 6. your internet browser has become unstable or starts running slowly 7. you’re blocked to access the websites of security solution providers.

So how exactly does a browser hijacker infect a PC

Browser hijackers can enter a computer in some way or other, including via file sharing, downloads, and e-mail also. They could also come from add-on applications, also called browser helper objects (BHO), web browser extensions, or toolbars. Other times you may have inadvertently accepted a browser hijacker as part of an application package (generally freeware or shareware). Examples of popular browser hijackers are Fireball, Ask Toolbar, GoSave, CoolWebSearch, Babylon Toolbar, and RocketTab. The existence of any browser hijacker malware on your system might significantly diminish the web browsing experience, track your internet activities that lead to severe privacy concerns, degrade overall system efficiency, and lead to software instability as well.

Getting rid of browser hijackers

Some hijackers could be removed by deleting the free software they were included with or by removing any add-ons you have recently added to your computer system. But, most hijackers are hard to remove manually. Regardless of how much you attempt to get rid of it, it can return over and over again. On top of that, manual removal needs you to execute many time-consuming and complicated actions which are very difficult to carry out for rookie computer users.

Can't Install Safebytes Anti-malware because of a Virus? Do This!

All malware is bad and the effects of the damage could differ based on the specific type of malicious software. Certain malware types alter web browser settings by adding a proxy server or change the PC’s DNS configurations. When this happens, you’ll be unable to visit certain or all sites, and therefore not able to download or install the required security software to remove the malware. If you’re reading this now, you may have probably recognized that virus infection is the reason for your blocked web traffic. So what do if you need to download and install an antivirus application like Safebytes? Although this kind of problem can be difficult to circumvent, there are a few actions you can take.

Install the anti-virus in Safe Mode

If the malware is set to run at Windows startup, then booting in Safe Mode should prevent it. Only minimal required programs and services are loaded when you start your computer or laptop in Safe Mode. To launch your Windows XP, Vista, or 7 PCs in Safe Mode with Networking, do as instructed below. 1) Press the F8 key repeatedly as soon as your computer boots, but before the big Windows logo or black screen with white texts shows up. This will bring up the Advanced Boot Options menu. 2) Use the arrow keys to choose Safe Mode with Networking and press ENTER. 3) Once you get into this mode, you should have access to the internet once again. Now, get the virus removal application you need by using the internet browser. To install the application, follow the guidelines in the installation wizard. 4) As soon as the application is installed, let the scan run to remove viruses and other malware automatically.

Utilize an alternate web browser to download an anti-malware program

Malicious program code might exploit vulnerabilities on a specific internet browser and block access to all anti-virus software websites. If you appear to have a virus attached to Internet Explorer, then switch over to an alternate browser with built-in security features, such as Chrome or Firefox, to download your favorite anti-malware program – Safebytes.

Run antivirus from a pen drive

Another approach is to download and transfer antivirus software from a clean computer to run a virus scan on the affected system. Abide by these steps to run the anti-virus on the affected computer system. 1) Make use of another virus-free computer to download Safebytes Anti-Malware. 2) Plug the Flash drive into the clean computer. 3) Run the setup program by double-clicking the executable file of the downloaded software, with a .exe file extension. 4) When asked, select the location of the USB drive as the place where you would like to store the software files. Follow the on-screen instructions to finish the installation. 5) Transfer the USB drive from the clean computer to the infected computer. 6) Double click the Safebytes Anti-malware icon on the thumb drive to run the application. 7) Click on the “Scan Now” button to start the virus scan.

SafeBytes Anti-Malware Features

In order to protect your computer or laptop from many different internet-based threats, it is very important to install an anti-malware application on your PC. However, with countless numbers anti-malware companies in the market, nowadays it is actually difficult to decide which one you should purchase for your PC. Some of them do a good job in getting rid of threats while some will damage your PC themselves. You have to choose a product that has got a good reputation and detects not just computer viruses but other sorts of malware too. When considering commercial antimalware software options, most people choose well-known brands, such as SafeBytes, and are very happy with it. SafeBytes antimalware is a highly effective and easy-to-use protection tool that is ideal for end-users of all levels of IT literacy. Using its outstanding protection system, this tool will instantly detect and remove most of the security threats, including viruses, adware, browser hijackers, PUPs, trojans, worms, and ransomware. SafeBytes carries a plethora of amazing features which can help you protect your laptop or computer from malware attack and damage. The following are some popular features found in this software program: Real-time Active Protection: SafeBytes gives complete and real-time security for your personal machine. They’re highly effective in screening and getting rid of various threats because they’re constantly revised with the latest updates and safety measures. Most Reliable AntiMalware Protection: Safebytes is made on the very best virus engine in the industry. These engines will identify and remove threats even during the early stages of a malware outbreak. Internet Security: SafeBytes gives an instant safety rating on the pages you’re going to visit, automatically blocking risky sites and making sure that you’re certain of your safety while browsing the net. Lightweight: SafeBytes provides total protection from internet threats at a fraction of the CPU load because of its advanced detection engine and algorithms. 24/7 Online Tech Support: Support service is readily available for 24 x 7 x 365 days through email and chats to answer your queries.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove MySearchDial without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by MySearchDial

These days, Google Chrome is definitely one of the most used browsers in the browser. Google has almost created a nearly perfect product that rarely experiences problems. However, a lot of users have reported an issue where some files they’re downloading or their downloads in their Google Chrome browsers are stuck at 100%. So if you are one of these users, read on as this post will guide you on what you can do to resolve the problem. This kind of problem could be caused by several factors. It is possible that the file download process could be blocked by a third-party antivirus or it could be that the content-length header could be missing from the server. Aside from that, a Google Chrome extension could also be the culprit or it could be that the current installation of the browser could be corrupted. This kind of problem can get really annoying as the download process has already utilized system resources as well as take up your time. Thus, you need to fix the problem using several suggestions. You can try to clear the browser cache, disable the Chrome virus scan, whitelist the file on the third-party antivirus program, put your browser in Incognito mode and download the file again. On the other hand, you could also try to reset or reinstall the browser. For more details, follow the options provided below.

Option 1 – Try to clear browser cache and try downloading again

There are times when some data in the browser is conflicting with the loading of the website and triggers some problems like download getting stuck at 100%. And so you can try to clear your browser’s data. This might be a very basic solution but oftentimes it works in fixing this kind of error in Google Chrome. Follow the steps below to clear the data in your browser.

• Open your Google Chrome browser.
• After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
• Now select every checkbox that you see and click on the Clear data button.
• Then restart your Chrome browser and check if you can now complete the download again.

Option 2 – Try disabling Chrome virus scan

The next thing you can do to resolve the problem is to disable the Chrome virus scan. It is possible that the virus scan is the one that’s preventing the download to be completed, thus, try to disable it and see if it works.

Option 3 – Whitelist the file you’re downloading in your antivirus program

The download getting stuck might also be caused by your antivirus program which could be interfering it from running. To fix this, you have to whitelist dism.exe. How? Refer to these steps:

• Open the Windows Defender Security Center from the system tray area.
• Next, click the “Virus & threat protection” option and then open the “Virus and threat protection settings”.
• After that, scroll down until you find the “Exclusions” and click on the “Add or remove exclusions” option.
• Then click the plus button and select the type of exclusion you want to add and from the drop-down list, select Folder.
• Next, navigate to this path and select the WinSxS folder: C:/Windows/WinSxS
• When a User Account Control or UAC prompt, just click on Yes to proceed.

Option 4 – Try downloading the file in Incognito mode

There are certain browser extensions, especially those security programs, that prevent any suspicious files from being downloaded. So the easy way to fix the problem is to launch the Chrome browser in Incognito mode and then try to download the file again. Additionally, you might want to consider disabling the problematic extension.

Option 5 – Reset Chrome

Resetting Chrome can also help you fix the problem. This means that you will be restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:

• Open Google Chrome, then tap the Alt + F keys.
• After that, click on Settings.
• Next, scroll down until you see the Advanced option, once you see it, click on it.
• After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
• Now restart Google Chrome.

Option 6 – Try to clean reinstall Chrome

There are instances when programs leave files behind after you’ve uninstalled them and the same thing can happen to Chrome so before you reinstall Chrome, you have to make sure that you have deleted the User Data folder. To do so, refer to the following steps:

• Hit the Win + R keys to open the Run dialog box.
• Next, type “%LOCALAPPDATA%GoogleChromeUser Data” in the field and hit Enter to open the User Data folder.
• From there, rename the default folder and name it something else, e.g. “Default.old”.
• After that, install Google Chrome again and check if the issue is now fixed.

If you notice that your tabs in your Firefox browser keep on crashing recently, then there might be something wrong with your browser. Every time any of your tabs crashes, you might encounter an error message saying, “Gah, Your tab just crashed”. If you encounter this kind of error message then it is most likely that your Firefox Profile is having some issues with the existing installation of Firefox. The “Gah, Your tab just crashed” error rarely happens but when it does, it can get quite annoying as you won’t get to browse the internet peacefully. So to fix it, here are some suggestions you could check out.

Option 1 – Try disabling multi-process tabs in Firefox

Since Mozilla has one process for Firefox itself, while one process handles all the tabs, you have the option to disable these multi-process tabs in Firefox. To do that, follow these steps:

• In the address bar of Firefox, type “about: config” and hit Enter.
• Next, look for the following configurations and set them to false.
  • tabs.remote.autostart = false
  • tabs.remote.autostart.2 = false
• After that, double-click on the toggle switch between true and false.

Option 2 – Try checking your Add-ons

In this option, you need to start Firefox in Safe Mode and then check if the problem is fixed. If it is, you may have to check your Firefox add-ons as well as extensions as one of them might be the one that's causing the “Gah, Your tab just crashed” error.

Option 3 – Downgrade the Firefox version you’re using

It could be that the current version of Firefox you’re using has some issues so you might have to downgrade it, especially if you are already using the latest version. To downgrade your Firefox browser, go to the directory of the other versions and languages and select an older version that worked for you. After that, you have to disable automatic Firefox updates.

• First, click the menu button and select Preferences.
• Next, go to the Firefox Updates section under the General panel.
• Then select the radio button labeled “Check for updates but let you choose to install them”. This will ensure that you will not have the same issue with the new update.

Note that this is only a temporary fix since updating your programs, including browsers.

Option 4 – Try sending Crash Reports

You might want to send crash reports to Mozilla. This way, Mozilla might come up with some fix to resolve the problem. All you have to do is type “about: crashes” in the address bar. This will list all the crash reports. Now send it to Mozilla using the built-in interface. Although this won’t instantly fix the problem, a lot of user finds it useful. And besides, the issue will get fixed in future releases or with minor updates.

If you suddenly noticed that your Onscreen keyboard in Windows 10 has become completely white or transparent for some reason, then you’ve come to the right place as this post will guide you on what you can do to resolve this kind of issue in your computer. As you know, the on-screen keyboard is included in Windows 10 and has an executable file named “osk.exe”. The on-screen keyboard is a part of the Ease of Access feature in Windows 10 which allows users to navigate the computer with the help of the mouse instead of the physical keyboard. However, there are times when you might encounter some issues when using the on-screen keyboard. One of the issues reported recently is that the on-screen keyboard becomes transparent or it only displays the borders but there is no way for you to access it. You also won’t be able to move it from the view completely. To fix this problem, there are several suggestions you can check out. You can try to check the Fade button or run the Windows Touch Keyboard troubleshooter. You can also restart its process in the Task Manager. For more details, refer to each one of the given options below.

Option 1 – Try to check the Fade button

The first thing you can do is to check the Fade button on the on-screen keyboard. You can find it at the bottom right corner of the keyboard. If it is enabled, then it’s probably the reason why your on-screen keyboard is transparent as it lets it fade in the background. Thus, you have to disable it to resolve the problem.

Option 2 – Try to run the Windows Touch Keyboard troubleshooter

The next option you can check out is running the Windows Touch Keyboard troubleshooter. This troubleshooter will help you identify the problem and would fix them automatically.

Option 3 – Try to restart the process of the on-screen keyboard via Task Manager

The next thing you can do is to restart the on-screen keyboard’s process in the Task Manager. Just follow the steps below.

• First, tap the Ctrl + Shift + Esc keys to open the Task Manager.
• Next, go to the Processes tab and look for the option that says, “Accessibility On-screen Keyboard”.
• Once you found it, click on the drop-down arrow next to it and right click on the “On-screen Keyboard” option, and select End task to end its process.
• After that, tap the Win + R keys to launch the Run utility and type “osk.exe” in the field, and then hit Enter to open the on-screen keyboard.

0xc00d36cb error shows up when you are trying to play a video or movie using the default player in Windows. This error can occur due to a glitch in the media player or corrupted system files. in this guide, we will show you how to tackle this issue and fix it.

1. Run the video playback troubleshooter

   • Click on Start and select Settings.
   • Go to Update and Security.
   • Scroll down and open the Troubleshoot tab.
   • Scroll down and select the Video Playback option.
   • Click the Run the Troubleshooter button.
   • The troubleshooter will perform an initial scan and offer a few options.
   • Select Continue with this troubleshooter.
   • The troubleshooter will scan the system again for driver and codec issues.
   • Follow on-screen instructions and apply recommended fixes.

2. Reset the Movies and TV app

   • Click on Start and select Settings.
   • Go to Apps and open the Apps and features tab.
   • Scroll down to Movies and TV.
   • Select Movies and TV.
   • Click Advanced options.
   • Scroll down and click on the Reset button.

3. Create a new user account

   • Click on Start and select Settings.
   • Open Accounts.
   • Open the Family & other users tab.
   • Scroll down to Other users and click the Add someone else to this PC button.
   • In the Microsoft account window, type your email address.
   • If you don’t want to enter an email address and establish a local account, click on I don’t have this person’s sign-in information option instead.
   • Next, select Add a user without a Microsoft account (for a local account).
     • Else, enter your Microsoft account login details.
   • Enter a user name and password for your new account. Also, select a security question and add an answer to it.
   • Once the new profile is ready, log out of your current account.

4. Check for permission issues

   • Right-click on the problematic file and select Properties.
   • Open the Security tab.
   • Click the Advanced button.
   • In the Advanced Security Setting window, click the Change link.
   • In the Select User or Group window, enter Everyone in the text box.
   • Click the Check Names button.
   • Click OK and Apply to save the changes.
   • Close all the Properties windows.
   • Try playing the file or modifying the properties and check for any improvements.