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Fix Windows Update Error 0x80070BC9

As you know, every Windows Update is essential for every Windows operating system. They have to be regularly installed, especially since they include various security updates that are important to the system. However, there are times when Windows Update fails to execute properly and you get errors like the error code 0x80070BC9. When you encounter this particular Windows Update error, you will get the following error message on your screen:

“0x80070BC9 – ERROR_FAIL_REBOOT_REQUIRED. The requested operation failed. A system reboot is required to roll back changes made.”

This kind of Windows Update error is most likely caused by a newly installed problematic software, corrupted Windows Update files, or policies that restrict the behavior of the Windows Module Installer. The Windows Module Installer, also known as “WMIW” or “TiWorker.exe”, is the one that checks for new updates from the Windows server and installs them on your computer. This is why you need to make sure that you do not have any policies that control the start behavior of the Windows Module Installer since this service must not be hardened to any start value and should be managed by the operating system.

To resolve the Windows Update error code 0x80070BC9, you can check out the options provided below.

Option 1 – Try checking the status of the Windows Modules Installer Worker Service

Since the Windows Update error code 0x80070BC9 has something to do with the Windows Module Installer Worker service, you need to check its status in the Service Manager. Refer to the following steps to do so.

  • In the Cortana search box, type “services” and click on the Services icon to open the Services Manager. Alternatively, you can also tap the Win + R keys to launch the Run prompt and then type “MSC” in the field and hit Enter to open the Services Manager.
  • After opening the Services Manager, look for the Windows Modules Installer Worker Service.
  • Once you found it, check its status and make sure that its Startup type is set to Manual.
  • Now click on the Start button and see if it fixes the Windows Update error.

Option 2 – Run the Windows Update Troubleshooter

You might want to run a built-in Windows Update troubleshooter to resolve the Windows Update error. It is one of the things you can check out as it is known to automatically resolve any Windows Update errors like error code 0x80072EE2. To run this troubleshooter, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Try contacting the IT administrator to modify the group policies

You could also try to contact the IT administrator to have the group policies modified. This option is applicable for company-managed systems. As mentioned, one of the possible causes of the Windows Update error 0x80072EE2 is the policies that control the start behavior of the Windows Module Installer. Thus, you need to have them removed so that the Windows Module Installer Worker service is managed by the operating system itself. And since there could be many policies, it is highly advised that you contact your company’s IT administrator to get the job done for you.

Option 4 – Try to install the Windows Updates in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that’s causing Windows Update error code 0x80070BC9. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

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Option 1 – Apply some tweak in the Windows Registry from Command Prompt

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Option 2 – Run the System File Checker Scan

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  • Restart your computer.

Option 3 – Run the Windows Update Troubleshooter

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Option 4 – Try to disable your antivirus program

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Option 5 – Try deleting the files from the SoftwareDistribution folder and resetting the Catroot2 folder

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  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
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Option 1 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.
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Option 2 – Run the Microsoft Store Apps troubleshooter

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Option 3 – Try to re-register the UWP app via PowerShell

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Option 1 – Temporarily disable Firewall and third-party antivirus

Firewall and antivirus programs are known to block files the instant it detects a threat to the system. However, there are some cases when it can also block a file even when it’s a safe one. Thus, your antivirus or firewall programs might be the reason why you can’t download anything on your Windows 10 computer. To isolate the issue, you need to temporarily disable both the Firewall and antivirus programs and then check if you can now download anything from the internet. Do not forget to enable them again as disabling them can leave your computer vulnerable to cyber threats.

Option 2 – Try changing the Internet Options settings

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Option 3 – Try clearing browser data

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  • Then restart your Chrome browser and check if you can now open any website or not.

Option 4 – Get rid of any conflicting browser extensions

  • Open Chrome and press Alt + F keys.
  • Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
  • Click the Recycle bin and select Remove.
  • Restart Chrome and press Alt + F keys again.
  • Proceed to On Startup and mark Open a specific page or set of pages.
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Option 5 – Try to remove Proxy

Removing the Proxy might also help you in fixing the connection issue in Cortana. Here’s how you can do it:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
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Option 6 – Try reinstalling your browser

If none of the options given above worked in fixing the problem, you can try to reinstall your browser. There are times when the browser wasn’t installed properly which can cause several issues like not being able to download anything from the web. Thus, reinstall your browser and see if that helps.
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About Browser Hijackers

Browser hijacking means that a malicious code has taken control over and altered the settings of your internet browser, without your consent. They are designed to interfere with browser programs for a variety of purposes. Usually, it’ll drive users to predetermined websites that are looking to increase their advertising campaign income. Though it may seem naive, all browser hijackers are damaging and thus always regarded as security risks. In a worst-case scenario, your internet browser can be hijacked to download malicious software that can do a great deal of damage to your laptop or computer.

How to know if your internet browser has been hijacked

The common symptoms that indicate having this malicious software on your PC are: 1. home page is modified 2. bookmark and the new tab are likewise modified 3. default online search engine is changed 4. you’re getting new toolbars you have never found before 5. your internet browser displays endless pop-up ads 6. your web browser has become unstable or starts running slowly 7. you can’t visit certain websites like homepages of anti-malware software.

Exactly how browser hijacker finds its way onto your computer system

Browser hijackers can enter a computer by some means or other, including via downloads, file sharing, and e-mail also. They may also come from any BHO, extension, add-on, toolbar, or plug-in with malicious intent. Browser hijackers sneak into your pc in addition to free software application downloads that you unintentionally install alongside the original. Some of the most popular hijackers are MyImageConverter, Conduit Search, Babylon Toolbar, Sweet Page, OneWebSearch, and CoolWebSearch.

Learn how to get rid of browser hijackers

Certain hijackers could be removed by just uninstalling the related freeware or add-ons through the Add or Remove Programs in the Windows control panel. In some cases, it could be a difficult job to find and remove the malicious piece because the associated file could be running as part of the operating system process. Besides, browser hijackers can modify the Windows registry so it can be quite tough to restore all the values manually, especially when you are not a very tech-savvy person. You can choose automatic browser hijacker removal by just installing and running an efficient anti-malware program. SafeBytes Anti-Malware detects all types of hijackers – including MyImageConverter – and eliminates every trace quickly and efficiently. In addition to anti-virus software, a PC optimizer program, like Total System Care, can help you fix Windows registry errors, remove unwanted toolbars, secure your internet privacy, and boost overall computer performance.

What to Do if Virus Stops You From Downloading Or Installing Antivirus?

Practically all malware is bad, but certain types of malware do much more damage to your PC than others. Some malware variants alter web browser settings by adding a proxy server or change the PC’s DNS configuration settings. In such cases, you’ll be unable to visit some or all of the websites, and therefore not able to download or install the required security software to clear out the computer virus. If you are reading this now, you might have perhaps realized that virus infection is a reason behind your blocked net connectivity. So how to proceed if you need to install an anti-virus software like Safebytes? Follow the instructions below to remove malware by alternate methods.

Download the software in Safe Mode with Networking

The Windows operating system comes with a special mode referred to as “Safe Mode” in which only the minimum required programs and services are loaded. In the event the malware is blocking internet connection and affecting your computer, running it in Safe Mode enables you to download anti-virus and run a diagnostic scan whilst limiting potential damage. To get into Safe Mode or Safe Mode with Networking, press F8 while the system is booting up or run MSCONFIG and locate the “Safe Boot” options in the “Boot” tab. Once you are in safe mode, you can try to install your anti-malware application without the hindrance of the malware. Now, you can run the antivirus scan to get rid of viruses and malware without hindrance from another malicious application.

Download the security software using an alternate internet browser

Some malware only targets particular web browsers. If this sounds like your situation, utilize another web browser as it might circumvent the virus. If you seem to have a trojan attached to Internet Explorer, then switch to an alternate web browser with built-in safety features, such as Firefox or Chrome, to download your preferred anti-malware program – Safebytes.

Install anti-malware on a USB drive

Another option would be to make a portable antivirus program on your USB flash drive. To run anti-malware from a USB pen drive, follow these simple measures: 1) On a virus-free computer, download and install Safebytes Anti-Malware. 2) Plug the USB drive into the clean computer. 3) Double-click on the downloaded file to open the installation wizard. 4) Select the drive letter of the flash drive as the location when the wizard asks you exactly where you want to install the antivirus. Follow the on-screen instructions to finish the installation process. 5) Transfer the flash drive from the uninfected computer to the infected computer. 6) Double-click the Safebytes Anti-malware icon on the USB drive to run the software. 7) Hit the “Scan” button to run a full computer scan and remove viruses automatically.

Protect Your PC and Privacy With SafeBytes Anti-Malware

Are you looking to install the best anti-malware software program for your PC? You can find many applications on the market which come in free and paid versions for Windows systems. A few of them do a great job in eradicating malware threats while some will affect your PC themselves. You should look for a product that has obtained a good reputation and detects not only viruses but other types of malware as well. While considering the highly regarded applications, Safebytes AntiMalware is certainly the highly recommended one. SafeBytes anti-malware is trustworthy software that not only secures your PC completely but is also quite user-friendly for people of all ability levels. Through its cutting-edge technology, this software will help you protect your computer against infections caused by various kinds of malware and similar internet threats, including adware, spyware, viruses, worms, trojans, keyloggers, ransomware, and potentially unwanted program (PUPs).

SafeBytes anti-malware offers an array of advanced features which sets it aside from all others. Let’s take a look at a few of them below:

Real-time Threat Response: SafeBytes provides real-time active supervision and protection from all known computer viruses and malware. It’ll inspect your personal computer for suspicious activity regularly and its unrivaled firewall protects your computer from illegal access by the outside world. World-class AntiMalware Protection: Using a critically acclaimed anti-malware engine, SafeBytes offers multilayered protection which is designed to catch and get rid of viruses and malware that are hidden deep inside your computer’s operating system. Web protection: SafeBytes inspects the hyperlinks present on a webpage for possible threats and notifies you if the site is safe to visit or not, through its unique safety ranking system. Light-weight: This application is not “heavy” on the computer’s resources, so you’ll not see any performance troubles when SafeBytes is working in the background. 24/7 Customer Support: Support service is readily available 24 x 7 x 365 days through email and chats to answer your concerns. SafeBytes has developed a great anti-malware solution to help you conquer the latest malware threats and virus attacks. You can be sure that your computer will be protected in real-time once you put this tool to use. So if you’re looking for the absolute best malware removal application out there, and if you don’t mind paying out a few bucks for it, opt for SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

To get rid of MyImageConverter manually, navigate to the Add or Remove programs list in the Control Panel and choose the program you want to get rid of. For web browser extensions, go to your browser’s Addon/Extension manager and choose the plug-in you intend to disable or remove. You may also want to reset your home page and search engine providers, and also delete temporary files, browsing history, and cookies. If you opt to manually delete the system files and Windows registry entries, utilize the following checklist to make sure you know precisely what files to remove before performing any actions. But bear in mind, editing the Windows registry is usually a difficult task that only advanced users and professionals should attempt to fix the problem. In addition, some malware is capable of replicating or preventing removal. It is highly recommended that you carry out the removal procedure in Windows Safe Mode.
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HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\LowRegistry\DOMStorage\MyImageConverter.dl.tb.ask.com HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\DOMStorage\MyImageConverter.dl.myway.com HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\DOMStorage\MyImageConverter.com HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\LowRegistry\DOMStorage\www.MyImageConverter.com HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\DOMStorage\free.MyImageConverter.com HKEY_LOCAL_MACHINE\HKEY_CURRENT_USER\Software\[APPLICATION]\Microsoft\Windows\CurrentVersion\Uninstall..Uninstaller
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