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Fix Windows errors 80240020, 8007002C, 80246007, 80070004

Upgrading your Windows 10 computer does not always go smoothly and you often encounter not just one but various errors so, in this post, we are going to cover several Windows 10 upgrade errors such as 80240020, 8007002C, 80246007, 80070004. All these upgrade errors are related to the Windows Update folder. Thus, you need to clear the Software Distribution folder, repair the System Image and fix System Health in order to resolve all these Windows 10 Upgrade errors.

Before you get started on the steps to resolve these tons of errors, you have to disable your security program for the meantime, disconnect your peripherals, remove USBs connected to your PC and then make sure that your PC is connected to the main power supply. Once you have everything covered, carefully follow the options given below.

Option 1 – Delete Windows 10 Update Files in the SoftwareDistribution folder

The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. A lot of users tried deleting the files in this folder to fix the problem and so far it has worked. Like them, you can try clearing the Windows Update cache by simply deleting the contents of the folder named “SoftwareDistribution” since Windows apparently can’t clear and re-download the update contents once they are corrupted. Thus, deleting the contents of this folder will make Windows download the contents again which will fix the problem. To do that, follow the steps below.

  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv

net stop bits

  • After entering these commands, it will stop the Windows Update Service and the Background Intelligent Transfer Service.
  • Next, go to the C:\Windows\SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
  • Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.

net start wuauserv

net start bits

Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.

  • Now Open Settings and check for Windows Updates. Windows 10 should begin the download right away.

Option 2 – Try using the DISM tool

Running the DISM Tool helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Note: If it happens that the Windows Update client is broken, you need to run the following command to repair it then restart your PC and click on Update once again.

DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess

Note: The Windows Upgrade error, with error code 80240020 is an expected error message that happens when the upgrade requires customer user action. Thus, you need to do the following steps to resolve this particular Windows Upgrade error.

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “regedit” in the field and hit Enter to open the Registry Editor.
  • After that, navigate to this registry key: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionWindowsUpdate
  • Now right click on WindowsUpdate located in the left pane and then create a new key and name it as “OSUpgrade
  • Next, right-click in an empty space in the left pane and create a new DWORD and name it “AllowOSUpgrade” and enter “1” as its value.

Option 3 – Try running the Windows Update in a Clean Boot State.

Putting your PC in a Clean Boot state can also help you install Windows Updates or Upgrades without any trouble because, during this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.

  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to install the Windows Updates or upgrade again.

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Install Remote Server Administration Tools
RSAT or Remote Server Administration Tools for Windows 10 is a collection of programs for IT experts. It helps in managing Servers from a Windows 10 PC and starting with the Windows 10 v1809 or the October 2018 update, users have to install the Remote Server Administration Tools for Windows 10 as Features on Demand or as Optional Features. The program includes the Microsoft Management Console or MMC snap-ins, Server Manager, consoles, Windows PowerShell cmdlets, and providers as well as command-line tools for managing roles and features that run on the Windows Server. So if you have updated your Windows 10 pc to v1809 or later then the RSAT tool has to be installed as a set of Features on Demand right from Windows 10. You can install RSAT Tools on Windows 10 Enterprise or Windows 10 Professional and once you install it, make sure that you do not install RSAT tools from the Microsoft Download page directly. Step 1: Open Settings and then go to Apps > Apps & Features. Step 2: Next, click on Manage Optional Features. Step 3: After that, click on Add a Feature which will load all the optional features one can install. Step 4: Now scroll to find the listing of all 18 RSAT tools and depending on what you need, click and install them. Step 5: Then go back to where you should see the progress of the installation. Click on the Manage Optional Features page to check the status. Note: If you are well-versed with the command line or automation, you can also install Remote Server Administration Tools for Windows 10 via DISM /add-capability. And when you install anything via Features on Demand, they stay across Windows 10 version upgrades. On the other hand, if you feel that you don’t need a particular RSAT feature, you have the option to uninstall it using the Manage Option Features. However, bear in mind that some tools depend on one another which means that if you uninstall anything that has a dependency, it will only fail that’s why you need to be careful.

To uninstall an RSAT feature, here’s what you have to do:

Step 1: Go to Settings > Apps > Manage Optional Features. Step 2: After that, look for the list of installed feature that appears before this. Step 3: Now select the feature you want to uninstall and go back. If you have some system-related issues that need to get fixed, there is a one-click solution known as [product-name] you could check out to resolve them. This program is a useful and efficient tool that could repair corrupted registries and optimize your PC’s overall performance. Aside from that, it also cleans out your computer for any junk or corrupted files that help you eliminate any unwanted files from your system. This is basically a solution that’s within your grasp with just a click. It’s easy to use as it is user-friendly. For the complete set of instructions in downloading and using it, refer to the steps below.
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Step by Step Guide for Removing RadioRage

RadioRage is a potentially unwanted application developed by Mindspark Inc. This browser add-on is compatible with Mozilla Firefox, Internet Explorer and Google Chrome and claims to enhance the Internet browsing experience by allowing users to listen to their favorite music via the installed toolbar.

RadioRage Toolbar is categorized as adware since it infiltrates computers and after successful installation, this browser extension redirects browsers to home.tb.ask.com. And changes your default search engine to myway.com.

While active on your computer RadioRage collects user information such as browsing data, website clicks, and sometimes even sensitive user information, that it later sells / forwards to its ad distributors.

About Browser Hijackers

Browser hijacking is regarded as the internet’s constant risk that targets web browsers. It’s a type of malicious software that modifies your internet browser’s settings so that you are redirected to websites or pages that you had no intention of checking out. They are made to interfere with browser programs for many different reasons. These are typically used to force visitors to a specific website, manipulating web traffic to generate ad revenue. Most people assume that the browser hijacker is just a harmless website but that is not the case. Nearly all browser hijackers pose an actual threat to your online safety and it is necessary to classify them under privacy dangers. In a much worst case, your browser can be hijacked to download malicious software that will do a great deal of damage to your PC.

Key signs that your web browser has been hijacked

The typical signs that signify having this malicious software on your computer are: 1. your web browser’s home page is suddenly different 2. you get re-directed to internet sites you never intended to visit 3. The default search page of the browser is modified 4. you see multiple toolbars on the web browser 5. you might notice many pop-up ads on your screen 6. web pages load slowly and sometimes incomplete 7. you cannot go to specific sites such as home pages of security software.

So how does a browser hijacker infect a PC

There are many ways your computer could become infected with a browser hijacker. They typically arrive by way of spam email, via file-sharing websites, or by a drive-by download. They may also be deployed through the installation of a web browser toolbar, add-on, or extension. Some internet browser hijackers spread in user’s computers by using a deceptive software distribution method known as “bundling” (often through freeware and shareware). Well-known examples of browser hijackers include Conduit, CoolWebSearch, Coupon Server, OneWebSearch, RocketTab, Searchult.com, Snap.do, and Delta Search. Browser hijackers might record user keystrokes to collect potentially valuable information leading to privacy concerns, cause instability on systems, drastically disrupt the user experience, and finally slow down the computer to a point where it becomes unusable.

Browser hijacker removal methods

One thing you can try to eliminate a browser hijacker is to locate the malware within the “Add or Remove Programs” list of the Windows Control Panel. It might or might not be there. When it is, try to uninstall it. But, the majority of hijackers are really tenacious and require specialized tools to get rid of them. Inexperienced PC users should never attempt the manual form of removal, as it demands detailed system knowledge to carry out repairs on the computer registry and HOSTS file.

What To Do If You Cannot Install Any Anti-virus?

Every malware is detrimental and the effects of the damage will vary based on the specific kind of malware. Some malware is meant to restrict or prevent things that you wish to do on your computer system. It may well not permit you to download anything from the internet or it will prevent you from accessing a few or all websites, especially the anti-virus sites. So what should you do if malware keeps you from downloading or installing Anti-Malware? Refer to the instructions below to eliminate malware through alternate methods.

Use Safe Mode to resolve the issue

If the malware is set to run at Windows start-up, then booting in Safe Mode should avoid it. Only the bare minimum required applications and services are loaded when you boot your computer or laptop into Safe Mode. Listed below are the steps you need to follow to eliminate viruses in Safemode. 1) At power on, hit the F8 key before the Windows splash screen begins to load. This will bring up the Advanced Boot Options menu. 2) Select Safe Mode with Networking with arrow keys and press ENTER. 3) As soon as this mode loads, you will have an internet connection. Now, get the malware removal software you want by utilizing the browser. To install the application, follow the guidelines in the installation wizard. 4) As soon as the software is installed, allow the scan run to eliminate viruses and other threats automatically.

Switch over to some other web browser

Certain viruses might target vulnerabilities of a particular browser that block the downloading process. When you suspect that your Internet Explorer happens to be hijacked by malware or otherwise compromised by online hackers, the ideal plan of action is to switch over to a different web browser such as Firefox, Chrome, or Safari to download your favorite computer security application – Safebytes Anti-Malware.

Run anti-malware from a pen drive

Another approach is to download and transfer an antivirus program from a clean PC to run a virus scan on the infected system. Follow these steps to employ a flash drive to fix your infected system. 1) Make use of another virus-free computer system to download Safebytes Anti-Malware. 2) Insert the pen drive onto the same computer. 3) Run the setup program by double-clicking the executable file of the downloaded software, with a .exe file format. 4) Select the USB flash drive as the destination for saving the file. Follow activation instructions. 5) Now, transfer the flash drive to the infected computer. 6) Double click the Safebytes Anti-malware icon on the pen drive to run the software. 7) Hit the “Scan” button to run a full computer scan and remove viruses automatically.

Let's Talk About SafeBytes Security Suite!

These days, anti-malware software can protect your laptop or computer from various forms of online threats. But wait, how to select the right one amongst several malware protection software that’s available in the market? Perhaps you might be aware, there are many anti-malware companies and tools for you to consider. Some are really worth your money, but many aren’t. When looking for anti-malware software, purchase one which gives solid, efficient, and complete protection against all known computer viruses and malware. One of the recommended software programs is SafeBytes AntiMalware. SafeBytes carries a really good reputation for top-quality service, and clients seem to be very happy with it. SafeBytes anti-malware is a highly effective and user-friendly protection tool that is designed for end-users of all levels of computer literacy. This application could easily detect, remove, and protect your personal computer from the most advanced malware attacks including spyware, adware, trojan horses, ransomware, PUPs, worms, parasites as well as other possibly damaging software programs. There are numerous amazing features you’ll get with this particular security product. Listed below are a few of the great ones: Real-time Protection: SafeBytes gives you round-the-clock protection for your computer limiting malware intrusions in real-time. It’ll continuously monitor your laptop or computer for hacker activity and also gives end-users sophisticated firewall protection. Antimalware Protection: Built upon a greatly acclaimed antivirus engine, this malware removal application is able to find and remove several obstinate malware threats such as browser hijackers, PUPs, and ransomware that other common anti-virus applications will miss. Web protection: SafeBytes checks and gives a unique safety ranking to every site you visit and block access to webpages considered to be phishing sites, thus protecting you from identity theft, or known to contain malicious software. Light-weight: This application is not “heavy” on the computer’s resources, so you’ll not find any performance problems when SafeBytes is working in the background. 24/7 On-line Tech Support: Support service is accessible 24 x 7 x 365 days via email and chats to answer your questions.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove RadioRage without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by RadioRage

Files: C:Program FilesRadioRage_4jEIInstallr.binNP4jEISb.dl_ C:Program FilesRadioRage_4jEIInstallr.binNP4jEISb.dll C:Program FilesRadioRage_4jEIInstallr.binjEIPlug.dl_ C:Program FilesRadioRage_4jEIInstallr.binjEIPlug.dll C:Program FilesRadioRage_4jEIInstallr.binjEZSETP.dl_ C:Program FilesRadioRage_4jEIInstallr.binjEZSETP.dll C:Program FilesRadioRage_4jEIInstallr.binjEZSETP.dll C:Program FilesRadioRage_4jEIInstallr.binNP4jEISb.dl_ C:Program FilesRadioRage_4jEIInstallr.binNP4jEISb.dll C:Program FilesRadioRage_4jEIInstallr.binjEIPlug.dl_ C:Program FilesRadioRage_4jEIInstallr.binjEIPlug.dll C:Program FilesRadioRage_4jEIInstallr.binjEZSETP.dl_ C:PROGRA1RADIOR1Installr.binjEZSETP.dl_ C:Program FilesRadioRage_4jEIInstallr.binjEZSETP.dll C:WINDOWSsystem32rundll32.exe Registry: Key HKLMSYSTEMCurrentControlSetServicesRadioRage_4jService Key HKLMSYSTEMControlSet001ServicesRadioRage_4jService Key HKLMSOFTWAREMozillaPlugins@RadioRage_4j.com/Plugin Key HKLMSOFTWARERadioRage_4j Key HKLMSOFTWAREMicrosoftWindowsCurrentVersionUninstallRadioRage_4jbar Uninstall Internet Explorer Key HKLMSOFTWAREMicrosoftWindowsCurrentVersionUninstallRadioRage_4jbar Uninstall Firefox Key HKLMSOFTWAREMicrosoftWindowsCurrentVersionExplorerBrowser Helper Objects5848763c-2668-44ca-adbe-2999a6ee2858 Key HKLMSOFTWAREMicrosoftWindowsCurrentVersionExplorerBrowser Helper Objects48909954-14fb-4971-a7b3-47e7af10b38a Key HKLMSOFTWAREClassesRadioRage_4j.XMLSessionPlugin.1 Key HKLMSOFTWAREClassesRadioRage_4j.XMLSessionPlugin Key HKLMSOFTWAREClassesRadioRage_4j.UrlAlertButton.1 Key HKLMSOFTWAREClassesRadioRage_4j.UrlAlertButton Key HKLMSOFTWAREClassesRadioRage_4j.ToolbarProtector.1 Key HKLMSOFTWAREClassesRadioRage_4j.ToolbarProtector Key HKLMSOFTWAREClassesRadioRage_4j.ThirdPartyInstaller.1 Key HKLMSOFTWAREClassesRadioRage_4j.ThirdPartyInstaller Key HKLMSOFTWAREClassesRadioRage_4j.SkinLauncherSettings.1 Key HKLMSOFTWAREClassesRadioRage_4j.SkinLauncherSettings Key HKLMSOFTWAREClassesRadioRage_4j.SkinLauncher.1 Key HKLMSOFTWAREClassesRadioRage_4j.SkinLauncher Key HKLMSOFTWAREClassesRadioRage_4j.SettingsPlugin.1 Key HKLMSOFTWAREClassesRadioRage_4j.SettingsPlugin Key HKLMSOFTWAREClassesRadioRage_4j.ScriptButton.1 Key HKLMSOFTWAREClassesRadioRage_4j.ScriptButton Key HKLMSOFTWAREClassesRadioRage_4j.RadioSettings.1 Key HKLMSOFTWAREClassesRadioRage_4j.RadioSettings Key HKLMSOFTWAREClassesRadioRage_4j.Radio.1 Key HKLMSOFTWAREClassesRadioRage_4j.Radio Key HKLMSOFTWAREClassesRadioRage_4j.PseudoTransparentPlugin.1 Key HKLMSOFTWAREClassesRadioRage_4j.PseudoTransparentPlugin Key HKLMSOFTWAREClassesRadioRage_4j.MultipleButton.1 Key HKLMSOFTWAREClassesRadioRage_4j.MultipleButton Key HKLMSOFTWAREClassesRadioRage_4j.HTMLPanel.1 Key HKLMSOFTWAREClassesRadioRage_4j.HTMLMenu.1 Key HKLMSOFTWAREClassesRadioRage_4j.HTMLPanel Key HKLMSOFTWAREClassesRadioRage_4j.HTMLMenu Key HKLMSOFTWAREClassesRadioRage_4j.FeedManager Key HKLMSOFTWAREClassesRadioRage_4j.FeedManager.1 Key HKLMSOFTWAREClassesRadioRage_4j.DynamicBarButton.1 Key HKLMSOFTWAREClassesRadioRage_4j.DynamicBarButton
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Windows 10 is stuck on Checking for updates
Over the years, the Windows 10 updates have smoothened but that does not mean that it no longer encounter some issues. One of these issues is when it gets stuck. As you know, Windows automatically checking for updates regularly or when you click the “Check for updates” button. However, if the Windows 10 update is taking forever and seems to be stuck, then you’ve come to the right place as this post will guide you on what you can do to resolve the problem. This kind of scenario in Windows Updates can be quite confusing especially since there is no response or any indication of what is really happening since you don’t know if the update is still downloading or if it’s already getting installed. To resolve this problem, there are several options you can check out. You can try to exit settings and restart your computer. You could also try to restart the services related to Windows Update or clear both the Software Distribution and Catroot2 folders, as well as run a System File Checker scan. For more details follow each one of the given steps below.

Option 1 – Restart your computer

The most basic thing you can do to fix the problem is to restart your computer. It usually works in fixing common issues like the Windows Update getting stuck at the “Checking for updates” screen. However, if it didn’t work, proceed to the next given options below.

Option 2 – Reset Windows Update components

If the first two options did not work then you might want to reset the Windows Update components manually. Follow the steps below to reset them.
  • Open Command Prompt with admin privileges.
  • After that, type each one of the following commands and hit Enter after you key in one after the other.
    • net stop wuauserv
    • net stop cryptsvc
    • net stop bits
    • net stop msiserver
Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS, and MSI Installer.
  • After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below, and don’t forget to hit Enter after you type one command after the other.
    • ren C:WindowsSoftwareDistribution SoftwareDistribution.old
    • ren C:WindowsSystem32catroot2 Catroot2.old
  • Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
    • net start wuauserv
    • net start cryptsvc
    • net start bits
    • net start msiserver
  • Close Command Prompt and reboot your PC.

Option 3 – Try checking Services Dependencies

Dependencies of a Windows Service in Windows 10 are when windows services depend on other services. Such is the case with the Windows Update service – it also depends on three different services such as the Remote Procedure Call or RPC service, DCOM Server Process Launcher, and the RPC Endpoint Mapper. Meaning to say, if two of these services are not working as expected, then the dependent service will also be affected. This could be the reason why the Windows Update service could not start.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “services.msc” in the field and hit Enter to open Windows Services.
  • From the list of Services, look for the following services:
    • Remote Procedure Call (RPC) Service
    • DCOM Server Process Launcher
    • RPC Endpoint Mapper
  • After you find these services, double click on each one of them and check whether the Startup type for all is set to Automatic and the Service status is set to Running or not.
  • If the service status is not running, then click the Start button. Afterward, check if you can now run the Windows Update service.

Option 4 – Check the Background Intelligent Service and the Cryptographic Service

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “services.msc” in the field and hit Enter or click OK to open Services.
  • From the list of Services, look for the following services and make sure that their Startup type is as follows:
    • Background Intelligent Transfer Service – Manual
    • Cryptographic Service ­– Automatic
  • After that, check if the Service status of the listed services above is set to Running. If they’re not, click on the Start button to start these services and then check if you can now enable the Windows Update service or not.

Option 5 – Try running the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why your screen is stuck at “Checking for updates”. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your computer.
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Should you upgrade to Windows 11
Windows 11 has been rolling out for a while now so many PC users ask the question is it wise and good to upgrade your Operating System to the latest Microsoft incarnation. No Thank you for reading, cya tomorrow in next article. Windows 10 vs Windows 11Jokes aside, I truly believe that choosing to upgrade your System to Windows 11 at this point in time is a bad decision and I will explain why I do believe it.

Reasons to upgrade to the new OS

First of all, let me say what is good in Windows 11 and provide reasons why you should upgrade your computer.
  1. The new fancy look made for modern computers. New Windows new look, Microsoft has tried their best to bring a new modern look to its flagship operating system and I must say that they have managed it. I could argue that it is a little bit late since Apple had this kind of look in years but hey, better late than never I guess.
  2. Increased security This point is very valid but it will play a role only if you have all system requirements including TPM 2.0. If that is the case new security features of OS are really well done and are perhaps one thing that might nudge some people in installing W11 on their system.
  3. New settings app The New and redesigned settings app inside Windows 11 is really great and it provides a great workflow and easy management of system settings. This is not some radical change but it will save time and make life much easier.
  4. It is better suited to the newest hardware Windows 11 was made with the newest hardware in mind and its performances on it are great so if you are punching the latest tech this reason is sufficient to make a switch, however, if you are still on an older system you will not gain much by switching.

Reasons to avoid Windows 11 for now

  1. Almost just a visual update to Windows 10 Some features of Windows 11 are great but they are not plenty of them to justify a new number and new version of OS. Considering what we really got new under the hood Windows 11 could have been just a patch and update to Windows 10 since the architecture is the same.
  2. Bugs Each day there are new bugs reporting for Windows 11, most of them are at the moment unsolvable and are caused because hardware manufacturers' drivers and software overall is not W11 ready. This hinders the stability of some systems and introduces headaches to others.
  3. Runs poorly on unsupported hardware Strange behavior has been reported on some older systems, granted systems are not officially supported but the point is OS is simply not working at the top of its game on older hardware.
  4. No updates on non supported systems Officially stated if you install Windows 11 on non-supported hardware you will not get any security updated on in. This is a deal-breaker as far as I am concerned.
  5. It is still under development When Windows 11 was released, Android native apps were not working on it, it later came with an update, this is just one example but there are more features that were promised but are not delivered on release and constant updates are fixing these things. It is obvious that Windows 11 is still under active development and not the final product that was promised.
  6. Microsoft’s edge pushing And not just edge, some other things as well but most notably is edge pushing to borders they are risking lawsuit similar as they did in the past pushing and disabling any other browser except internet explorer.

Conclusion

Firstly I want to point that this is my personal opinion but going through facts and taking into account the current state of Windows 11, at this point, it is not worth making a switch. I am sure that in time it will become a system that will be worth upgrading to but until that time comes, my advice would be to stay with Windows 10.
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Fixing Your Firefox profile cannot be loaded
Caching is used to enhance the performance of applications in Windows and other operating systems. It helps applications to load faster but there are times when the cache can get damaged or corrupted and as a result, you might encounter some issues. One of them is in the Firefox browser where the “Your Firefox profile cannot be loaded, It may be missing or inaccessible” error message may appear. You could also encounter this kind of error when Firefox is unable to access or find the profile folder. In case you don’t know what the profile folder is, it is where Firefox stores your user data and settings by default. Firefox pulls information from this folder each time you choose to open it. You can find this default Firefox profile folder under the %APPDATA%MozillaFirefoxProfiles folder. If you experience issues when trying to access the Profile Manager, you have the option to create a new default Firefox profile folder. This will fix the “Your Firefox profile cannot be loaded, It may be missing or inaccessible” error. How? Simply follow the given steps below. Step 1: Tap the Win key or click the Windows Start button to open the Start menu. Step 2: Next, type “%appdata%” in the field and hit Enter to open the hidden AppDataRoaming folder. Step 3: Now double click the Mozilla folder as well as the Firefox folder. Step 4: From there, look for the “profiles.ini” file and delete it. Make sure that you don’t delete the Profiles folder which should have the icon of a file folder. Note: Keep in mind that the .ini file extension is identified as the file that features a gear icon beside the “Configuration settings” or “Application settings”. Step 5: Once you open Firefox, a new profile will be created. On the other hand, if you know where your profile exists, you can try the following steps below to help Firefox locate it.
  • First, you need to move the profile folder back to its original location.
  • Next, restore the profile folder’s original name if you have modified it.
  • Then create a new profile using the Profile Manager and give it an appropriate name.
  • Now click on the Choose Folder button and select the profile folder you have moved or renamed before you exit the Create a new profile wizard.
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Capture screen with Windows 10
if you were following our articles you are aware that Windows 10 has a build-in-game mode that you can summon by pressing ⊞ WINDOWS + G. But did you know that you can use this to capture and record your screen? Hello and welcome to another great tutorial about how to get the maximum out of your Windows 10, today our topic will be recording your screen using Windows 10 game mode.
  • In order to start recording first, we need to bring game mode by pressing ⊞ WINDOWS + G
  • In the Game Bar overlay screen, look for the “Capture” window.
  • If you don’t see it, click the Widget menu icon on the left. It looks like several lines with bullet points to their left.
  • A drop-down list will appear; click “Capture.” The “Capture” shortcut may also be in the Game Bar toolbar.
  • Look for the “Capture” widget window in the overlay. There are four buttons on the Capture widget (from left to right):
    • Screenshot: Takes a screenshot of the active window.
    • Record last 30 seconds: Creates a recording of the previous 30 seconds.
    • Start recording: Starts recording your active window.
    • Turn on the mic while recording: If this option is enabled, Windows 10 will capture audio from your computer’s microphone and include it in the recording.
  • You’ll notice text underneath the buttons. This is how you’ll know what the active window is, aka what will be recorded. For example, if you’re browsing the web, it will show the title of the open tab.
  • To start recording your screen, you must first decide whether you want to use your mic, which is useful if you’re trying to explain something on the screen.
  • Next, simply click the Start Recording button.
  • The screen recording will begin, and you’ll see a little toolbar appear in the corner of the screen. It will show the running time of the recording, and it also has buttons to stop recording and toggle the microphone.
  • When you’re finished, click the Stop icon to end the recording.
  • From the Capture widget, click “Show All Captures” to see your recording.
  • Your recording will be at the top of the list. Click the folder icon to see all recordings and screenshots in File Explorer.
  • These recordings are stored under your Windows user folder at C:\Users\NAME\Videos\Captures by default.
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How to remove FindYourMaps from Windows

FindYourMaps is a Google Chrome Browser Extension developed by Mindspark. This extension hijacks your home page and new tab page changing them to MyWebSearch.com in order to display ads more efficiently.

While using this extension you will see additional pop-up ads, sponsored content, and unwanted ads (that are sometimes not ever relative to your search query) displayed throughout your browsing sessions, cluttering up the pages and sometimes even going over page parts, making some pages unreadable.

Several anti-virus applications have marked this Extension as a Browser Hijacker due to its data mining behaviors and ad injections and were marked for removal by most of them.

About Browser Hijackers

Browser hijacking is a very common type of internet fraud where your web browser configurations are modified to allow it to do things you never intend. Practically most browser hijackers are made for advertising or marketing purposes. These are typically used to force visitors to a specific website, manipulating web traffic to generate ad revenue. However, it is not that innocent. Your web safety is jeopardized and it is extremely annoying. What’s more, hijackers will make the whole infected system fragile – other harmful malware and viruses would use these opportunities to get into your system very easily.

Indications of browser hijack

There are many symptoms that indicate the browser is highjacked: your home page is reset to some unknown site; you observe new unwanted favorites or bookmarks added, typically directed to ad-filled or porn websites; The default search page of your web browser is modified; you see many toolbars on the browser; you observe numerous ads show up on the browsers or display screen; your browser has instability issues or displays frequent errors; you cannot go to specific sites such as home pages of security software.

How it infects your computer

A browser hijacker could be installed on your PC when you check out an infected website, click an e-mail attachment, or download something from a file-sharing website. They also come from add-on programs, also known as browser helper objects (BHO), web browser plug-ins, or toolbars. A browser hijacker could also come bundled up with some free application which you inadvertently download and install the browser hijack, compromising your PC security. Browser hijackers can record user keystrokes to gather potentially invaluable information leading to privacy concerns, cause instability on computers, drastically disrupt user’s browsing experience, and ultimately slow down the system to a point where it will become unusable.

How to fix a browser hijack

The one thing you can try to remove a browser hijacker is to locate the malware inside the “Add or Remove Programs” list of the Windows Control Panel. It may or may not be there. When it is, uninstall it. But, many hijacking codes aren’t very easy to remove manually, as they go much deeper into your operating system. On top of that, manual removal demands you to carry out several time-consuming and tricky procedures that are very hard to carry out for novice computer users. Anti-malware application is incredibly efficient when it comes to picking up and eliminating browser hijackers that standard anti-virus software has overlooked. Safebytes Anti-Malware features a state-of-the-art anti-malware engine to help you avoid browser hijacking in the first place, and clean up any pre-existing problems. Along with the anti-virus tool, a system optimizer, like SafeBytes’s Total System Care, could help you in deleting all associated files and modifications in the computer registry automatically.

What you can do if Virus Stops You From Downloading Or Installing Anything?

Viruses may cause a great deal of damage to your computer. Certain malware goes to great lengths to stop you from downloading or installing anything on your computer system, particularly antivirus programs. If you’re reading this now, you have probably realized that a malware infection is a reason behind your blocked net connectivity. So how to proceed when you want to download and install an anti-virus application such as Safebytes? Do as instructed below to get rid of the malware by alternate methods.

Start Windows in Safe Mode

If any virus is set to load automatically when Windows starts, stepping into Safe Mode could very well block this attempt. Since only the minimum applications and services start-up in Safe Mode, there are seldom any reasons for conflicts to occur. Below are the steps you have to follow to remove malware in Safemode. 1) At power-on/startup, press the F8 key in one-second intervals. This should bring up the Advanced Boot Options menu. 2) Use the arrow keys to choose Safe Mode with Networking and hit ENTER. 3) When this mode loads, you should have an internet connection. Now, utilize your browser to download and install Safebytes. 4) As soon as the application is installed, allow the scan run to remove trojans and other threats automatically.

Obtain the anti-malware program in an alternate internet browser

Some malware might target vulnerabilities of a specific browser that obstruct the downloading process. If you are not able to download the security program using Internet Explorer, this means malware is targeting IE’s vulnerabilities. Here, you must switch to another internet browser like Chrome or Firefox to download the Safebytes application.

Run anti-virus from your pen drive

Another option would be to create a portable antivirus program onto your USB stick. Adopt these measures to employ a flash drive to fix your infected computer system. 1) Download the anti-malware program on a virus-free computer. 2) Plug the Flash drive into the uninfected computer. 3) Double-click the Setup icon of the anti-malware software to run the Installation Wizard. 4) Choose the USB flash drive as the location for saving the file. Follow the directions to finish the installation process. 5) Now, plug the thumb drive into the infected computer. 6) Double-click the Safebytes Anti-malware icon on the pen drive to run the program. 7) Click on “Scan Now” to run a complete scan on the affected computer for viruses.

Highlights of SafeBytes Anti-Malware

These days, an anti-malware program can protect your laptop or computer from different forms of online threats. But how do choose the right one amongst several malware protection software that’s available out there? Perhaps you might be aware, there are numerous anti-malware companies and tools for you to consider. A few of them are great and some are scamware applications that pretend as legitimate anti-malware programs waiting around to wreak havoc on your personal computer. You have to be careful not to pick the wrong application, particularly if you purchase a paid software. One of the highly recommended software by industry experts is SafeBytes Anti-Malware, well-known security software for Windows computers. Safebytes is among the well-established PC solutions firms, which offer this comprehensive anti-malware program. Through its cutting-edge technology, this software will help you protect your computer against infections caused by different types of malware and similar internet threats, including spyware, adware, trojans, worms, computer viruses, keyloggers, potentially unwanted program (PUPs), and ransomware.

SafeBytes has great features when compared with various other anti-malware programs. These are some of the great features included in the tool.

Real-time Threat Response: SafeBytes delivers complete and real-time security for your PC. They are extremely efficient in screening and getting rid of different threats because they are continuously revised with the latest updates and safety measures. World-class AntiMalware Protection: By using a critically acclaimed anti-malware engine, SafeBytes offers multilayered protection which is made to find and eliminate viruses and malware which are hidden deep in your computer’s operating system. Web Filtering: Safebytes allots all websites a unique safety rating that helps you to have an idea of whether the webpage you’re about to visit is safe to view or known to be a phishing site. Very Low CPU and RAM Usage: SafeBytes is a lightweight tool. It consumes a very small amount of processing power as it runs in the background so you are free to use your Windows-based computer the way you want. 24/7 Assistance: SafeBytes provides 24/7 technical support, automatic maintenance, and upgrades for the best user experience. To sum it up, SafeBytes Anti-Malware offers outstanding protection combined with very low system resource usage with great malware prevention and detection. You can rest assured that your PC will be protected in real-time once you put this software program to use. You will get the very best all-around protection for the money you pay on SafeBytes anti-malware subscription, there is no doubt about it.

Technical Details and Manual Removal (Advanced Users)

If you don’t wish to use an automated tool and prefer to eliminate FindYourMaps manually, you could do so by going to the Windows Add/Remove Programs menu in the control panel and deleting the offending software; in cases of web browser add-ons, you can remove it by visiting the browser’s Add-on/Extension manager. It’s also advised to factory reset your web browser settings to their default state. To ensure the complete removal, manually examine your hard drive and Windows registry for all of the following and remove or reset the values as needed. Please be aware that this is for experienced users only and might be challenging, with incorrect file removal causing additional PC errors. Furthermore, some malware is capable of replicating itself or preventing deletion. Completing this task in Safe Mode is recommended.
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Word icon is not showing on .doc & .docx
Recently, a number of users reported seeing plain white icons on their “.docx” files instead of the Word icon. This kind of issue is mostly caused by a conflict with the default program settings in Windows which is why you may not see any Microsoft Word icon on your .docx files. So if you suddenly find that the Microsoft Word icon is either blank or missing and does not show properly on .doc and .docx document files of Office on your Windows 10 computer, then you can check out the potential solutions outlined below. Before you proceed, you can try to restart your computer as there are instances when a simple system restart can resolve some issues like this one. However, if it does not help, create a System Restore point first. This is to ensure that you can always undo the changes you are about to make in case something goes wrong. Once you have that covered, proceed to the following options.

Option 1 – Try to configure .docx files to open with “winword.exe”

You can try configuring the .docx files to open with the winword.exe in order to fix the problem.
  • Right-click on a .docx file and select the “Open with…” option.
  • After that, if a prompt appears with a message saying, “How do you want to open this file”, select the “More apps” option to proceed.
  • Next, scroll down and check the checkbox that says, “Always use this app to open .docx files” option.
  • Then click on the “Look for another app on this PC” link and choose the WINWORD.exe application from one of the following paths based on the installed Office version in your computer and click Open:
    • Word 2016 (64-bit): C:/Program Files/Microsoft Office/root/Office16
    • Word 2016 (32-bit): C:/Program Files (x86)/Microsoft Office/root/Office16
  • Now check if you can now see the Word icon on the .doc or .docx files.

Option 2 – Try changing the default Word icon via Registry Editor

  • Tap the Win + R keys to open the Run utility.
  • Then type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to this path located in the left pane: HKEY_CLASSES_ROOTWord.Document.12DefaultIcon
  • From there, double click on the default value at the right pane and based on the Word version you are using as well as the architecture (32 bit or 64 bit) and then copy-paste the corresponding value in the Value data box:
    • For Word 2016 (64-bit) keep it as C:/Program Files/Microsoft Office/root/Office16/wordicon.exe,13
    • For Word 2016 (32-bit) Keep it as C:/Program Files (x86)/Microsoft Office/root/Office16/wordicon.exe,13
  • Once you’re done, tap Enter and then close the Registry Editor.
  • Restart your computer and see if the problem’s fixed.

Option 3 – Try to rebuild the Icon cache

You may want to rebuild the Icon cache as it could also help fix the issue.
  • Tap Win + E to open File Explorer and then click Folder Options and click Views to show Hidden System Files.
  • After that, go to C:Users%username%AppDataLocal folder and look for a file named Iconcache.db and delete it.
  • Next, go to C:Users%username%AppDataLocalMicrosoftWindowsExplorer.
  • From there, look for the following files and delete them.
    • iconcache_32.db
    • iconcache_48.db
    • iconcache_96.db
    • iconcache_256.db
    • iconcache_1024.db
    • iconcache_1280.db
    • iconcache_1600.db
    • iconcache_1920.db
    • iconcache_2560.db
    • iconcache_exif.db
    • iconcache_idx.db
    • iconcache_sr.db
    • iconcache_wide.dd
    • iconcache_wide_alternate.db
  • Restart your computer. This will purge and rebuild the icon cache.

Option 4 – Try fixing Office apps

Fixing the Office apps can help you resolve the Word icon issue. All you have to do is open Settings > Apps. From the app list, look for the Microsoft Office Desktop apps and select it and then click on the Advanced options and click Fix. After that, wait until the process is completed and restart your PC. However, if the problem still persists, repeat the steps again but this time, click on Reset instead of Fix.

Option 5 – Try to repair Office Installation

If the options given above didn’t work, you can try to repair the Office installation and see if it can fix the problem.
  • Open Control Panel and click on Programs and Features.
  • Next, right-click on the Office program that you want to repair which in this case is, Word.
  • Select Change and click Repair > Continue. After that, Office will start to repair Microsoft Word.
  • Wait until the process is done and then reboot your computer.
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How to remove GetCouponsFast.com from PC

The Get Coupons Fast Toolbar is a Browser Extension for Google Chrome developed by Mindspark Inc. This extension allows quick access to the most popular coupon websites available. While this might look like a good useful idea, keep in mind that it has been classified as a Browser Hijacker by Several anti-virus applications.

When installed this extension will hijack your new tab page, changing it to a customized version of Search.MyWay.com. While active It records user browser activity, this data is later used to better target ads. While browsing the internet with this extension installed you will see additional pop-up ads, sponsored content, and injected ads into your browser search results and pages. GetCouponsFast usually comes bundled with other PUP-s or Browser Hijackers that may harm your computer and it is recommended you remove it from your PC.

About Browser Hijackers

Browser hijacking means that a malicious code has taken control over and altered the settings of your internet browser, without your permission. They are created to disrupt browser functions for various reasons. It redirects you to the sponsored sites and inserts ads on your internet browser that assists its developer to generate revenue. While it might seem harmless, these tools were created by malicious people who always look to take advantage of you, so that they could make money from your naivety and distraction. They did not just ruin your browsers, but browser hijackers can also modify the system registry, making your computer or laptop susceptible to various other types of attacks.

Signs of browser hijacker infection

There are plenty of signs that indicate the web browser has been highjacked: 1. you notice unauthorized modifications to your web browser’s home-page 2. you find re-directed to internet sites you never intended to visit 3. the default browser configurations have been modified and/or your default web engine is altered 4. you’ll see many toolbars on your browser 5. you might see never-ending pop-up adverts on your computer screen 6. your browser has become unstable or starts running slowly 7. you are blocked to access the websites of antivirus solution providers.

How does a computer get infected with a browser hijacker?

Browser hijackers might use drive-by downloads or file-sharing networks or an email attachment in order to reach a targeted computer system. They could also come from add-on applications, also known as browser helper objects (BHO), web browser extensions, or toolbars. Some internet browser hijackers spread in user’s computers using a deceptive software distribution method called “bundling” (often through freeware and shareware). Browser hijackers will affect the user’s web browsing experience severely, monitor the websites visited by users and steal sensitive information, cause difficulty in connecting to the web, and eventually create stability problems, making programs and systems freeze.

Removal

Some hijackers can be simply removed by deleting the free software they were included with or by deleting any add-ons you have recently added to your browser. Unluckily, the majority of the software applications utilized to hijack an internet browser are deliberately designed to be difficult to detect or get rid of. And there is no denying the very fact that manual repairs and removal can certainly be a difficult task for a novice PC user. Moreover, there are various risks connected with tinkering around with the system registry files. Installing and running anti-malware software on the affected computer will automatically erase browser hijackers as well as other unwanted programs. In order to get rid of persistent browser hijackers effectively, install the award-winning Anti-Malware tool Safebytes Anti-Malware. Employ a pc optimizer (such as Total System Care) along with your anti-malware to repair various computer registry problems, remove computer vulnerabilities, and improve your computer performance.

How To Get Eliminate Virus That Is Blocking Antivirus Downloads?

Malware could cause all sorts of damage once they invade your computer, starting from stealing your private details to erasing data files on your computer system. Some malware is created to hinder or block things that you wish to do on your PC. It may not permit you to download anything from the net or it will prevent you from accessing a few or all of the websites, in particular the anti-virus sites. If you are reading this article right now, you may have perhaps realized that a malware infection is a reason for your blocked internet connectivity. So what to do if you want to download and install an anti-virus application like Safebytes? There are some steps you can take to circumvent this problem.

Boot Windows in Safe Mode

Safe Mode is actually a unique, simplified version of Windows in which just bare minimum services are loaded to prevent malware and also other troublesome programs from loading. If the malicious software is set to load automatically when the PC starts, shifting into this mode may prevent it from doing so. In order to enter into Safe Mode or Safe Mode with Networking, press the F8 key while the system is booting up or run MSCONFIG and find the “Safe Boot” options under the “Boot” tab. Once you are in safe mode, you can attempt to install your anti-malware program without the hindrance of the malicious software. Right after installation, run the malware scanner to remove standard infections.

Use an alternate web browser to download security software

Web-based malware can be environment-specific, aiming for a particular browser or attacking particular versions of the browser. The best solution to avoid this issue is to choose an internet browser that is known for its security features. Firefox contains built-in Malware and Phishing Protection to keep you secure online.

Run anti-virus from a pen drive

Another option would be to make a portable anti-malware program onto your USB flash drive. To run anti-virus using a pen drive, follow these simple measures: 1) Download Safebytes Anti-Malware or Windows Defender Offline onto a virus-free PC. 2) Plug the USB drive into the clean computer. 3) Double-click the Setup icon of the anti-malware program to run the Installation Wizard. 4) Select thumb drive as the place when the wizard asks you where you wish to install the application. Follow the directions to complete the installation process. 5) Unplug the flash drive. Now you can utilize this portable anti-virus on the infected computer. 6) Double click the Safebytes Anti-malware icon on the pen drive to run the application. 7) Click the “Scan Now” button to start the virus scan.

SafeBytes Anti-Malware Overview

Want to download the best anti-malware application for your desktop? There are many applications on the market that comes in free and paid versions for Windows systems. Some are very good ones, some are ok types, while some are just fake anti-malware programs that will damage your personal computer themselves! While looking for an antimalware program, pick one that offers reliable, efficient, and total protection against all known viruses and malware. On the list of recommended software is SafeBytes AntiMalware. SafeBytes has a good history of quality service, and customers appear to be happy with it. Safebytes is among the well-established PC solutions companies, which provide this all-inclusive anti-malware application. With its outstanding protection system, this tool will automatically detect and remove most of the security threats, which include adware, viruses, browser hijackers, PUPs, trojans, worms, and ransomware.

SafeBytes possesses a variety of wonderful features that can help you protect your computer from malware attacks and damage. Listed below are a few of the great ones:

Real-time Protection: SafeBytes provides round-the-clock protection for your computer restricting malware intrusions in real-time. They are very efficient in screening and getting rid of numerous threats because they’re regularly improved with new updates and alerts. Robust Anti-malware Protection: Built on a highly acclaimed antivirus engine, this malware removal tool has the capacity to find and remove various stubborn malware threats such as browser hijackers, PUPs, and ransomware that other common antivirus programs will miss. Web protection: SafeBytes checks the hyperlinks present on a webpage for possible threats and tells you if the website is safe to explore or not, through its unique safety rating system. Minimal CPU and Memory Usage: SafeBytes is a lightweight and simple to use antivirus and anti-malware solution. As it utilizes very low computer resources, this software leaves the computer power exactly where it belongs: with you. 24/7 Customer Service: Support service is available 24 x 7 x 365 days via chat and email to answer your queries. Overall, SafeBytes Anti-Malware is a solid program since it has lots of features and could identify and remove any potential threats. Now you may realize that this tool does more than just scan and delete threats on your computer. So when you need advanced forms of protection features and threat detections, purchasing SafeBytes Anti-Malware could be well worth the dollars!

Technical Details and Manual Removal (Advanced Users)

If you don’t want to use malware removal software and prefer to eliminate GetCouponsFast manually, you could do so by going to the Windows Add/Remove Programs menu in the control panel and deleting the offending program; in cases of browser extensions, you can remove it by visiting the browser’s Add-on/Extension manager. Additionally, it is advised to reset your web browser settings to their default state. Lastly, check your hard disk for all of the following and clean your registry manually to remove leftover application entries after uninstallation. Please keep in mind that only advanced users should attempt to manually edit the system files since deleting any single vital registry entry results in a serious problem or even a PC crash. Moreover, certain malicious programs are capable to defend against its removal. It is recommended that you do the removal process in Windows Safe Mode.
Files: %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\iadmakoacmnjmcacmhlcjcameijgcopj %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\iadmakoacmnjmcacmhlcjcameijgcopj %UserProfile%\Local Settings\Application Data\GetCouponsFastTooltab %LOCALAPPDATA%\GetCouponsFastTooltab Registry: HKEY_LOCAL_MACHINE\Software\[APPLICATION]\Microsoft\Windows\CurrentVersion\Uninstall..Uninstaller
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Fix microphone not working in Windows 10
The microphone has become from exclusive niche hardware to everyday requirements. In today's world when we live in a pandemic most of the work has shifted from office to home where people need working computers with microphones, working microphones. So what do we do when the microphone stops working? Keep reading on to find out and hopefully, we will fix this as fast as possible.

Check Microphone Privacy Settings

In 2019, Microsoft introduced new privacy features to Windows that give you more granular control over which apps are accessing your microphone. The side effect of this is that certain apps may be blocked from using your microphone without you even knowing. To find out if this is the issue, go to Settings > Privacy > Microphone. Click Change and make sure the slider is set to On. This will broadly mean that the mic is now enabled on your PC.
Next, make sure the slider under Allow apps to access your microphone is set to On, then look through the list of Microsoft Store apps to make sure the apps you want to use are selected.
You’re likely to be using many apps, not from the Microsoft Store, so to make sure these are enabled, scroll down even further and set the Allow desktop apps … slider to On.

Check Microphone Driver

The outdated or corrupted driver could be the issue for the microphone not working in Windows 10. To check the driver status, follow these steps:
  1. In your Start menu search for Device Manager
  2. In the device manager window search for sound and expand it.
  3. Once expanded, you should see your audio drivers. Note that the names of these will vary depending on the manufacturer.
  4. On Audio, right-click, and select properties. On the General tab, check to see if the device is working properly.
  5. If it is not working properly, click on the driver tab and select the update option.
  6. Repeat for the other audio drivers.
  7. Restart the computer.

Check the Sounds setting

  1. In the taskbar, right-click on the speaker icon at the far-right corner and select the sound option.
  2. On the Recording tab, click on the microphone and select the Properties option.
  3. Select the levels tabs and increase the volume for both microphone and microphone boost.
  4. Go to the Enhancement tab of the same pop-up and make sure that the immediate mode checkbox is checked.
  5. Click Ok and restart the computer.

The sound troubleshooter

  1. Right-click on the sound icon at the far-right corner of the taskbar and select troubleshoot sound problems.
  2. The computer will detect any fault that exists with your audio and recommend fixes for you. You just need to read through the prompts and click the options that you think will work for you.

Try microphone on another computer

If previous steps have not produced results, try the microphone on another computer, if it is not working there then it is a hardware malfunction
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