Fix Feature Update failed, error 0x8007000e

If you encounter an error code of 0xa0000400 while trying to upgrade your Windows 10 computer using the Windows 10 Upgrade Assistant or the Windows 10 Media Creation Tool, then you might find this post useful as it will guide you in resolving this problem. When you get this error, you will see the following error message:

“Something went wrong You can contact Microsoft support for help with this error. Here is the error code 0xa0000400.”

As you know, keeping your computer up to date with all the Windows Updates is important and is imperative especially if you are experiencing a couple of issues like the Windows Upgrade error 0xa0000400. At the time of writing, there is no specific cause that has been found for this error. However, there are some potential fixes that might help you. You can try to recreate the Windows 10 installation USB and get the ISO files or you could also get a newer version of the Windows Media Creation Tool, or turn off your internet connection at a specific time or run the Windows Update troubleshooter. For more details, refer to the options given below.

Option 1 – Try to recreate the Windows 10 installation USB

Recreating the Windows 10 installation USB might help in fixing the problem. You can use a USB drive to do so but make sure that it has a great read-write speed. Follow the steps below to recreate Windows 10 installation USB”

• Click this link and then click the Download Tool Now button.
• Next, click the “Use the tool to create installation media (USB flash drive, DVD, or ISO file)…” option and follow the next given instructions on the screen.
• Now select the ISO file option in step 5.
• After that, you should now have an ISO file.
• Next, go to the location where you’ve downloaded the ISO file.
• Then right-click on the Windows 10 ISO file and select the Open with option and then select File Explorer.
• Now click on “setup.exe” and follow the next instructions that appear on the screen. When asked, you have to select either Nothing (clean install) or Keep personal files only option. Take note that you must not select the “Keep personal files, apps, and Windows settings since it doesn’t really work.

Option 2 – Try turning off the Internet connection at a specific time

You might want to turn off your internet connection at a specific time. This option can be quite tricky so what you need to do is to disconnect the internet connection when the update is downloaded using the Windows Upgrade tool. It’s actually okay since all the files you need would be downloaded safely and the Windows Upgrade tool will be the one to install the newer updates using those files.

Option 3 – Try to get a newer version of the Windows Media Creation tool

You can also fix the Windows Upgrade error 0xa0000400 by using the latest version of the Windows Media Creation tool. And so if what you have is an older version, you need to update it in order to resolve the error and upgrade your Windows 10 computer.

Option 4 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update or upgrade errors like error code 0x800701E3. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 5 – Try running Disk Cleanup

You might want to run the Disk Cleanup utility as it is a useful tool that could delete temporary and useless files in your computer.

• Tap the Win + R keys to open the Run dialog box and then type “cleanmgr” in the field and hit Enter to open the Disk Cleanup window.
• After that, select the drive you want to clean.
• Now click OK to clean the disk and restart your computer.

Installing Windows updates, installing a new driver from the manufacturer, or even just installing an application or game can cause sometimes certain components of your computer to stop working properly or introduce issues that were not present just before mentioned installation. Luckily for all of us, Microsoft seems aware of this potential issue and we have the option to roll back an older driver which performed well and had no issues at all. In order to do this first press ⊞ WINDOWS + X to open the hidden start menu and click on Device Manager. From the Device Manager choose the troublesome device and right-click on it, choose properties. Device properties floating Window will appear. Click on the top tab which says, Driver. From the Driver tab, click on Roll Back Driver. Note that if the device is working properly, the Roll Back Driver button will be greyed out and you will not be able to click on it meaning that chosen device is not the issue. If the device is not working properly and you can click on Roll Back driver, do it, choose the previous version, and reboot your computer. You can use this method to get back to the previous driver version for any device that is causing issues in your computer.

One of the most important User Interface elements in a Windows 10 operating system is the Start Menu. Not too long ago, Microsoft has added some new features and redesigned the Start Menu a couple of times as well. Thus, it is not uncommon for Windows 10 users to use several monitors. That’s why in this post, you will be guided on how you can move the Start Menu to your second monitor in Windows 10. There are a lot of advantages in using more than one monitor like a better and widescreen as well as help in improving and increasing productivity. Usually, the Start Menu and the taskbar is present in the original monitor only. In most cases, it helps users in moving the Start Menu to the second monitor and helps users in segregating tasks, and uses separate monitors for each kind of task. There are two simple steps to move the Start Menu to the second monitor. You have the option to unlock and drag the taskbar, as well as make adjustments in the settings. To get started, refer to each one of the following options to move the Start Menu to the second monitor.

Option 1 – Move the second monitor by unlocking and dragging the taskbar

The first option you can try to move the Start Menu to the second display is to simply unlock and then drag the taskbar. To do so, follow these steps:

• First, click on the Taskbar and unlock it.
• Next, uncheck the Lock the taskbar feature in the menu of the Taskbar Settings. This will free the taskbar so you can move or drag it around.
• After that, push the Start Menu to the furthermost corner of the screen and then transfer it to the second monitor.

Option 2 – Move the second monitor using the keyboard

• The first thing you have to do is to tap the Windows key to open the Start Menu.
• Next, close the Start Menu by tapping the Esc key.
• After that, the controls will shift back to the taskbar.
• Now open the context menu of the taskbar by tapping the Alt + space bar together. This will move the Start Menu to the second monitor.

Option 3 – Move the Start Menu to the second monitor via Settings

If you find that the Taskbar is moving to the wrong monitor automatically or if the program does not start on the same monitor as the taskbar, then you can try this option.

• Click on Start first and click Run.
• Then type “desk.cpl” in the field and click OK.
• Alternatively, you could also right-click on the desktop and select the Screen Resolution option from the drop-down menu.
• After that, click on the monitor that you want to use as the primary monitor and select the checkbox labeled “Make this my main display”.
• Once done, you have to choose the “Show desktop” on only 1 from the drop-down menu of Multiple displays.
• Now click the Keep Changes option and select the Extend these displays from the Multiple displays drop-down menu and then click on the Apply button to save the changes made.
• Afterward, click the Keep changes option once the dialog box pops up.

Some Windows users are encountering the 0x800705b3 error code after failing to install a pending update on Windows 10. Most commonly this particular issue is reported to occur with Integrated webcam drivers updates and Bluetooth adapter driver updates. Follow the guide below in order to fix the issue and update your Windows successfully

Running the Windows Update Troubleshooter

The majority of users that were dealing with this issue reported that the issue was fixed after they ran the Windows Update Troubleshooter and applied the recommended fix.

1. Open a Run dialog box by pressing ⊞ WINDOWS + R. Inside the text box, type ‘ms-settings:troubleshoot’ and press ENTER to open up the Troubleshooting menu. Opening the Troubleshooting tab on Windows 10
2. Once you’re inside the Troubleshooting tab, move over to the right-hand section of the screen and click on Windows Update (under Get up and Running). Next, from the context menu that just appeared, click on Run the Troubleshooter.
3. Once you’re inside the Windows Update troubleshooter, wait until the initial scan is complete and see if a viable repair strategy is found.
4. If the scan has identified a strategy with the potential to fix your ongoing issue, click on Apply this fix and wait until the procedure is complete. Applying the fix Note: Depending on the type of fix that was recommended, you might need to follow an additional set of instructions before the fix will be properly imposed.
5. After you’ve done this, reboot your computer and wait for the next startup to complete.
6. Open Windows Update once again and see if the installation of this pending update is now successful.

Installing the pending Update Manually

Whether you’re experiencing this issue with an integrated webcam driver or with anything else, chances are you’ll be able to circumvent the apparition of the 0x800705b3 error by using the Microsoft Update Catalog to find, download and install the pending update manually.

1. Open your default browser and navigate to the root web page of the Microsoft Update Catalog.
2. Once you’re inside the Microsoft Update Catalog, use the search function (top-right corner of the screen) to search for the update that is failing.
3. After the search is completed and you get the list of results, look for an updated driver version that is compatible with your Windows version and CPU architecture.
4. Once you manage to identify the correct Windows Update, click on the hyperlink associated with the update that you want to install, then click the Download button and wait for the process to complete.
5. After the download is complete, use File Explorer to navigate to the location where you previously downloaded the update.
6. When you get to the correct location, right-click on the .inf file and choose Install from the context menu that just appeared. Note: If you have multiple failing updates with the same 0x800705b3, repeat the instructions above with every Windows Update that you’re having trouble installing.
7. At the end of this operation, reboot your computer and see if the problem is fixed at the next computer startup.

Enabling the Windows Installer Service

The Windows installer service is responsible for installing pending updates that get downloaded by the Windows Update component. If this service is disabled on your configuration, none of the updates waiting to get installed will get completed.

1. Press ⊞ WINDOWS + R to open up a Run dialog box. Inside the text box, type ‘services.msc’ and press ENTER to open up the Services utility.
2. Once you’re inside the Services screen, move over to the right-hand tab of the screen, scroll down through the list of services and locate the Windows Installer service. When you find it, right-click on it and choose Properties from the context menu that just appeared.
3. Once you are inside the Properties screen of the Windows Installer services, access the General tab, click on the Start button to force-start the service. Note: If you can, also change the Startup type to Automatic via the associated drop-down menu. However, depending on your administrator settings, this might not be possible.
4. Restart your computer and wait for the next startup to complete. Once your PC boots back up, attempt to reinstall the driver that was previously triggering the 0x800705b3 error and see if the issue is now fixed.

Performing a Winsock Reset

In case the 0x800705b3 error is related to some kind of network inconsistency (TCP or IP related), you might see Windows Updates failing due to bad data that forces the Windows to abort the installation of new pending updates. In this case, you should proceed by doing a complete Winsock reset procedure to fix the majority of the socket and temporary data-related issues that might cause this behavior. Several affected users have confirmed that this method was the only thing that allowed them to finally fix the Windows Update issue and install pending updates normally. Here are some step-by-step instructions that will walk you through the process of performing Winsock Reset:

1. Open up a Run dialog box by pressing ⊞ WINDOWS + R. Inside the text box, type ‘cmd’, then press CTRL + SHIFT + ENTER to open up an elevated Command Prompt. Accessing an elevated CMD prompt Note: When prompted by the UAC (User Account Control) prompt, click Yes to grant admin access.
2. Inside the elevated CMD prompt, type and taste the following commands in order and press ENTER after each one to effectively reset the TCP and IP data that might be responsible for the apparition of the 0x800705b3 error code:

   nbtstat -R
   nbtstat -RR
   netsh int reset all
   netsh int ip reset
   netsh winsock reset

3. Once every command above is processed successfully, you can go ahead and close the elevated Command Prompt and reboot your computer.
4. After the next startup is complete, repeat the installation of the Windows Update that was previously failing and see if the issue is now fixed.

Performing SFC and DISM Scans

If none of the ‘superficial’ causes have worked in your case, you should start considering some type of system corruption that might affect your computer’s ability to complete pending updates that are currently waiting to be installed. In case you find yourself in this particular scenario, you should run a couple of built-in utilities capable of fixing corrupted instances that might be currently affecting the Windows Update component. Our recommendation is to start with a simple System File Checker scan. An SFC scan will cross-check every Windows File against a local archive that maintains healthy copies. In case corrupted instances are found, this utility will swap the corrupted instance with the healthy equivalent.

Performing an SFC scan

Once the SFC scan is complete, reboot your computer and wait for the next startup to complete. After your computer boots back up, initiate a DISM scan. This utility works differently in the sense that it relies on a sub-component of Windows Update to download healthy copies for the corrupted Windows files that need to be replaced. Because of this, it’s important to make sure that you have a reliable Internet connection before initiating this operation.

Doing a DISM scan

After the DISM scan is complete, reboot your computer one final time and see if the issue is fixed once the next startup is complete.

After Plex, DoorDash, and LastPass, Samsung has also confirmed that they also have experienced a data breach and that some customer data has been stolen.

On Friday, September 2nd Samsung announced that an unauthorized third party gained access to some of the company's U.S. systems in late July and that Samsung learned in August that some personal information was affected. It was also stated that affected information is: names, contact information, demographics, dates of birth, and product registration information. Also so far it was said that no Social Security numbers nor credit card number information have been compromised.

For now, Samsung is sending an email directly to anyone that has been affected by this data breach, however, they did not state what service or product has experienced this breach, we just know that it has happened at Samsung Electronics America which sells everything, from smartphones to debit cards. Also keep an eye on your inbox if you are a Samsung user since it took them a whole month in order to go public with this information and there is no justification for this, if it was reported on time people could change their information and take other steps.

Raptor Lake, a new and upcoming Intel 13th generation CPU will break the 6GHz barrier for the first time ever in normal working mode, overclocked mode in Intel words will go as high as 8GHz. CPU will be 15% faster than Alder lake in single-threaded tasks and a stunning 41% faster in multi-threaded workloads.

The current world record for overclocking is 8.72GHz done with AMD FX-8370 and Intel is aiming at breaking that record with Raptor Lake, of course, this kind of extreme overclocking will require some top-of-the-line nitrogen cooling systems.

Raptor Lake will run on the current LGA 1700 socket, so you will not need to buy another motherboard for CPU and they will also be manufactured on a 10nm process which means that you will need to take care of cooling and power supply if they really go over 6GHz.

Mid-range Intel Core i5-13600K processor will come with 14 cores inside and 20 threads running at a maximum P-core frequency of 5.1GHz, while Core i7-13700K will have 16 cores and 24 threads and run on 5.3GHz max P-core frequency. Best i9-13900K will come packed with 24 cores, 8 of them will be P-cores, and the rest 16 are E-cores, and 32 threads. It will reach 5.4GHz frequency but it was stated it can go to 5.8GHz with Thermal Velocity Boost.

After this statement, we can clearly see that the 6GHz breaker CPU will probably be an i9 special KS variant. In other words, specially tested and picked existing i9 running at higher speeds as was with Alder Lake as well where normal i9-12900K ran at 5.2GHz while i9-12900KS was running at 5.5GHz.

Windows 11 is a good-looking operating system but people love to make things personal and to their liking so we decided to help you in this mission with small customization of changing default system fonts inside Windows 11.

Since there is no really easy way to just switch the font windows is using for itself we will have to tweak a registry a little so before we start please do make a backup of the registry file and follow the steps as they are presented in order to avoid any errors and break the system.

So, if all precautions are made and you are ready to change your Windows appearance let's dive right into it:

Find and/or install the font that you wish to use

There are vast free font sites on the internet where you can find fonts that you like and wish to use but be very careful with your desired font selection. The font that you choose needs to be a complete typeface, meaning that it has to contain all glyphs, large and small font sizes, all special characters, etc or you will experience that in certain areas nothing will be displayed.

Once you have found the font that you like and made sure it is a complete font, install it on your system (you can skip this step if you just want to change the system font with one already installed on your system)

Create REG file

Open notepad or a similar plain text editor in order to create a file that will apply changes directly into the registry and create a new file. Inside the file paste this text:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts]
"Segoe UI (TrueType)"=""
"Segoe UI Bold (TrueType)"=""
"Segoe UI Bold Italic (TrueType)"=""
"Segoe UI Italic (TrueType)"=""
"Segoe UI Light (TrueType)"=""
"Segoe UI Semibold (TrueType)"=""
"Segoe UI Symbol (TrueType)"=""

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\FontSubstitutes]

"Segoe UI"="NEW-FONT"

All the way to the bottom where it says: "Segoe UI"="NEW-FONT", change NEW-FONT with the font name that you have chosen or installed in the previous step. For example: "Segoe UI"="Ubuntu".

Now go to File > Save As and name your file however you want but give it REG extension so it looks like: my_new_windows_font.REG

Apply changes

Now that you have your registry entry saved, locate it and double-click on it, at this stage Windows warning will probably pop up, you can just ignore it and click on YES since you wrote the file and know what it is. After registry entry is applied reboot your PC in order for changes to take effect.

Rolling back

If you want to change the font to another one, just repeat this procedure again. If you want to roll back to using the default Windows font, repeat the process but with this code instead of the one provided in the REG file:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts]
"Segoe UI (TrueType)"="segoeui.ttf"
"Segoe UI Black (TrueType)"="seguibl.ttf"
"Segoe UI Black Italic (TrueType)"="seguibli.ttf"
"Segoe UI Bold (TrueType)"="segoeuib.ttf"
"Segoe UI Bold Italic (TrueType)"="segoeuiz.ttf"
"Segoe UI Emoji (TrueType)"="seguiemj.ttf"
"Segoe UI Historic (TrueType)"="seguihis.ttf"
"Segoe UI Italic (TrueType)"="segoeuii.ttf"
"Segoe UI Light (TrueType)"="segoeuil.ttf"
"Segoe UI Light Italic (TrueType)"="seguili.ttf"
"Segoe UI Semibold (TrueType)"="seguisb.ttf"
"Segoe UI Semibold Italic (TrueType)"="seguisbi.ttf"
"Segoe UI Semilight (TrueType)"="segoeuisl.ttf"
"Segoe UI Semilight Italic (TrueType)"="seguisli.ttf"
"Segoe UI Symbol (TrueType)"="seguisym.ttf"
"Segoe MDL2 Assets (TrueType)"="segmdl2.ttf"
"Segoe Print (TrueType)"="segoepr.ttf"
"Segoe Print Bold (TrueType)"="segoeprb.ttf"
"Segoe Script (TrueType)"="segoesc.ttf"
"Segoe Script Bold (TrueType)"="segoescb.ttf"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\FontSubstitutes]

"Segoe UI"=-

If you encounter an error message that states, “Your computer has lost the lease to its IP Address <IP ADDRESS> on the Network Card with network address <NETWORK ADDRESS>”, then this post might be of help to you. This kind of error due to the timeout caused by the DHCPv6 address which is used to connect the client to the user network as an independent client or a part of a domain. There are a lot of potential fixes you can try to fix this error and we will be discussing each one of them below. You can try to reboot your router, flush the DNS cache, reset the Network adapter, toggle the DHCPv6 Lease time or disable IPv6 in the Network Center. For more details, refer to the following options.

Option 1 – Try rebooting your router

The first thing you can try to do to fix the error is to simply restart your router. All you need to do is reboot the router from its Admin panel or you can also turn it off manually and turn it back on after a couple of seconds so that it can completely reboot. Once you’re done, try accessing your server again and see if the error is now fixed.

Option 2 – Try to flush the DNS configuration

You could also try to flush the DNS configuration in your computer to fix the error. How? Refer to these steps:

• Tap the Win + X key combination and click on the Command Prompt (Admin) option or you could also search “cmd” in the Cortana search box and right-click on Command Prompt from the search results and select the “Run as administrator” option.
• After opening Command Prompt with admin privileges, enter each one of the commands given below sequentially in order to flush the DNS cache.
  • ipconfig/release
  • ipconfig/renew
  • ipconfig/flushdns
• Now type the exit command to close Command Prompt and then restart your computer and see if the problem is fixed.

One the other hand, you could also try to reset Winsock as well as the TCP/IP. Once done, just exit the Command Prompt and check if that fixes your issue. You may want to reset Winsock & reset TCP/IP as well.

Option 3 – Try to toggle the DHCPv6 Lease time

• First, you need to log in to the Admin panel of your router.
• Next, navigate to the DHCPv6 settings inside it and look for a field for Lease Time.
• After you’ve found it, increase the Lease Time value to something greater than what is already entered depending on your preference.
• Now apply the configuration and reboot your router to apply the modified settings. Just remember that if things didn’t work out, you can just change back the Lease Time value to what it was before.

Option 4 – Try disabling the IPv6 in the Network Center

• Tap the Win + X key combination and click on Network Connections.
• This will open the Settings app on a specific page. Now on the right-side panel, click on the Network and Sharing Center link.
• After that, it will open the Control Panel and from there, click on the network that your computer is connected to and then click on Properties.
• Next, uncheck the entry that says, “Internet Protocol Version 6 (TCP/IPv6)” in the list that populates.
• Now click on OK and close all other windows and see if the error is fixed.

Option 5 – Run the Network Adapter troubleshooter

To run the Network Troubleshooter, refer to these steps:

• Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
• Next, scroll down and select the “Network Adapter” option from the right pane.
• Then click on the Run Troubleshooter” button.
• After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
• Restart your computer.

Option 6 – Try to perform Network Reset

You can also try to perform a Network Reset to resolve the problem. This will reset the entire network configuration including your IP address. To perform Network Reset, follow these steps:

• Tap the Win + I keys to open Settings.
• From there, go to the Network and Internet section.
• Next, scroll down and look for “Network Reset” under the status pane.
• After that, click on Network Reset and then on Reset now to start resetting the network configuration. Once done, check if it is able to fix the error or not.

0x800ccc7d - What is it?

0x800ccc7d is an SSL (Secure Sockets Layer) error message code that occurs in applications like Microsoft Outlook or Outlook Express. The error message is displayed as: ‘ unknown error 0x800ccc7d- secure sockets layer ’. Many offices use Microsoft Outlook for email communication and sending instant messages within the office. This is a highly functional application that enables users to interact with peers efficiently, manage contacts, journals, and reminders. However, the error 0x800ccc7d may hamper your ability to send and receive emails efficiently. Therefore it is advisable to repair it right away.

Solution

Error Causes

The error 0x800ccc7d is triggered by the following causes:

• Damaged profile in Outlook
• Incorrect email account settings
• The Outlook installation is corrupt and damaged. This usually happens due to issues in hard disk storage.
• The outgoing SMTP server does not support secure connections

Further Information and Manual Repair

If you come across 0800ccc7d error code while using Microsoft Outlook or Outlook Express, then don’t you worry! This problem can be easily resolved. In fact, it is so easy to repair that you can do it by yourself even if you are not a technical expert. Here are some ways to fix the 0800ccc7d SSL Outlook error:

Solution 1: Use Scanpst.exe

You may not know this but Microsoft offers an inbuilt Outlook Repair tool. This tool is technically known as Scanpst.exe. This tool is useful when you need to repair Basic header corruption. However, it may not be the best choice if the problem is big and complex.

Solution 2: Reset Your Outlook Settings

Sometimes this error message may occur when the STMP server requires authentication or does not recognize the senders' email addresses. In this scenario, you should check your Outlook settings to make sure that your STMP username and server are correct. For this follow this procedure:

• Go to the Tools menu and then click on Accounts
• Now click on your email account then check its properties
• Click general and make sure that your email address is created in your account’s control panel. If not, then edit and create.
• Next, click servers and see if the box next to the option that says My server requires authentication is checked or not. If not, then check it to resolve the error.

Solution 3: Disable any Anti-Virus

Another alternative to resolve this error is to disable any Anti-virus or Firewall you have installed on your PC. Once you disable it then try sending or receiving the email again. This usually works.

Solution 4: Download 0x800ccc7d Repair Tool

The fourth solution available to resolve this issue is by downloading the 0x800ccc7d repair tool. Though it is similar to Microsoft Outlook built-in scanpst.exe tool, but as compared to it the 0x800ccc7d repair tool is a highly functional tool. There are many 0x800ccc7d repair tools available but we recommend you to Restoro. This tool is a third-party tool that can deal, scan, and fix 0x800cc7d error in no time. What makes this repair tool an excellent choice is that it can repair all broken PST files and emails, recover Outlook items, retrieve deleted files, recover password-protected data, split files to recover oversize PST files, and more. To access and install the 0x800ccc7d repair tool all you need to do is download it here and install it on your PC. Now run it to scan errors. Once the errors are scanned, hit the repair tab to resolve. So, next time when you experience the error 0x800ccc7d, try using these solutions to fix the problem right away!

According to some reports, using RDP or Remote Desktop Protocol on recent versions of Windows 10 results in a black screen. One encounters this issue is when using the Remote Desktop Connection feature on Windows 10. The real causes of this black screen are either the display drivers or some misconfiguration with the Remote Desktop Connection utility. In most cases, the Remote Desktop in Windows 10 will display a black screen and then disconnects afterward. To fix this kind of issue on your Remote Desktop, there are two suggestions you need to check out. First, you can try to disable the persistent bitmap caching, and then you can also try to update your display driver. Follow the given options below for more troubleshooting instructions.

Option 1 – Try to disable Persistent Bitmap caching

The first thing you can do to resolve the black screen issue with the remote desktop is to disable the persistent bitmap caching. All you have to do is follow these steps:

• First, open the Remote Desktop Connection client.
• Next, click on the Show Options button to configure the Remote Desktop Connection.
• After that, go to the Experience tab and uncheck the Persistent bitmap caching option.
• Once done, you should now be able to connect to the remote computer without the black screen.

Option 2 – Try to update or rollback the Graphics driver

You can try to update your Graphics card driver using the Device Manager in your computer to resolve the blank dialog boxes problem or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it. To update your Graphics driver via Device Manager, refer to these steps:

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: If updating the Graphics driver didn’t fix the problem, you can also try to roll back to its previous version and see if that helps or you could also try to roll back, update or reinstall the Network Adapter drivers.

Option 3 – Try performing a System Restore

You might also want to perform a System Restore that might help you in fixing the error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.