Logo

Fix The update isn’t applicable in Windows

There are times when you install a Windows update to your Windows 10 computer but you only got an error message saying, “The update isn’t applicable to your computer”. This is unusual as Windows was the one that downloaded them in the first place. To understand the reason behind this error, read on as this post will also give you a couple of suggestions you can try to fix the problem.

One of the main reasons why this error occurs is that your computer might not have the required installed updates and many more. Other reasons include:

  1. The update might be replaced. There are instances when a newer Windows version is already available on the computer and that the version you are trying to manually install is an older version which is why the Windows update failed.
  2. The update might already be installed. There are times when the update process is still in progress and the earlier payload might have already been installed.
  3. It could also be that it’s a wrong update for architecture. As you know, updates are designed accordingly based on the architecture of the computer so if the update you are trying to install does not match the architecture of your CPU then it’s no wonder you’re getting an error message.
  4. Your computer might be missing a prerequisite update. There are Windows updates that depend on other updates so if you missed one and you’re installing another one, it could be the reason why you’re getting the error.

To fix the problem, here are some suggestions that might help.

Option 1 – Try verifying the package and the Processor Architecture

As pointed out earlier, updates are made according to the Windows versions. Thus, if one of the updates failed to install, you need to check if it’s applicable or not. The best way to do that is by searching the Windows update name on the official website of Windows.

It could be that the Processor Architecture is not compatible with the Windows Update you are trying to install. If you have an X86-based processor, you can’t install x64-based installations of Windows and vice-versa. This usually happens when you’ve downloaded the update manually and then tried installing it.

Option 2 – Try checking if the update is old

The issue might be because you are trying to install an old Windows update which is why it didn’t work. To check, go to Settings > Update and Security > View Update history. From there, you can look for the update.

Option 3 – Try checking if the update is already installed

To verify the update, just go to the Windows Update history once more as you did in option 2, and then see if the update is already installed or not.

Option 4 – Try checking the prerequisites

AS mentioned earlier, there are some updates that depend on other updates before they get installed on your computer. The best way to verify is by checking the Microsoft Knowledge Base (KB). And to verify if the prerequisite updates are installed or not, just run the command below in PowerShell:

get-hotfix KB1111111, KB2222222, KB3333333

Note: In the command given above, you need to replace “KB1111111, KB2222222, KB3333333” with the actual update KB numbers.

Option 5 – Try running the Windows Update Troubleshooter

As you know, Windows 10 has various auto-repair built-in tools to help users fix small issues which used to get fixed manually. And in this case, you will need the Windows Update Troubleshooter to fix the issue.

  • Go to Settings and click on Update and Security.
  • From there, click Troubleshoot and click on Windows Update and then click the “Run the troubleshooter” option.
  • After that, it will try to detect and automatically fix common issues in the Windows Updates which can be resolved by Windows itself. Note that the process may take several minutes before it completes so you need to wait until it’s done. Once it’s done, in case you have some pending update that wasn’t realized by the system early on, it will apply the fix right away and restart the Windows Update service.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

How to Fix Error 421

What is the Error 421?

Error 421 is a common SMTP (Simple Mail Transfer Protocol) Outlook error message. MS Outlook is one of the best and popular email applications widely used by PC Windows users for sending and receiving emails within and outside workplaces. It is most commonly used in offices by professionals for faster communication. This error may occur while sending and receiving emails on the server. The error 421 messages is displayed in either of the following formats:
“An unknown error has occurred: Server error 421” "Could not send your message. Error 421" 421 4.2.1 : (DYN:T1) http://postmaster.info.aol.com/errors/421dynt1.html 421 4.3.1 Out of disk space for temp file 421 4.3.2 All server ports are busy 421 Downstream server error 421 Fork failed 421 Greylisting enabled, please try later “An unknown error has occurred. Subject ‘Testing’, Account: ‘pop.charter.net’, Server: ‘mail.charter.net’, Protocol: SMTP, Server Response: ’421 Message rejected’, Port: 25, Secure(SSL): No, Server Error: 421, Error Number: 0x800CCC67”

Solution

Restoro box imageError Causes

Some common causes for this critical Outlook error are:
  • PST storage size exceeds 2GB file size
  • Improper ISP settings
  • Slow internet connection
  • PST file corruption
  • Trojan attack and viral infection
This is a critical Outlook error that should be resolved timely. If you delay, it may cause you a great deal of inconvenience. The error code 421 hampers your ability to access your email account, send and receive emails, add new contacts, view emails, calendar entries, and journals. In other words, it just brings your email activities to a standstill locking you out of the account.

Further Information and Manual Repair

To resolve this error code on your system, you don’t always have to hire a professional or call the network personnel to do the job. It may be a critical error but the good news is that it is quite easy to fix. Even if you don’t have technical expertise, you can still repair it. Here are some of the best methods to repair this issue on your system:

1. Change the Server Settings to its Maximum Limit

Try changing your server settings. Here set the inbound connections limit at the maximum limit.
  • To do this, open the Microsoft Exchange Server Administrator utility. The access path of this utility will vary depending on the installation procedure used to set up Exchange Server.
  • Once you open the MS Exchange Server Administrator utility, click the ‘Connections’ icon in the left side navigation pane. Now double click the internet mail service icon in the right side pane. As you click it, the Properties window will open.
  • Now click the ‘Connections’ tab in the Properties window and then click the ‘Advanced’ button. This will open the configuration window.
  • Here reset the number for ‘Maximum Number of Inbound Connections’ to a high number, its maximum limit. After changing the settings, close all open Exchange Server Administrator program windows to successfully complete the process.
After the process is complete, try accessing your Outlook email account again; if it works, then that’s great the error 421 is resolved. However, if it doesn’t, then the problem could be related to viral infection.

2. Download a PST Repair Tool

If the cause of the error is PST files corruption, then not only will you be locked out of your email account, you are also at risk of losing all the data stored in your email account. However, the best way to resolve the error and ensure full data recovery is to download a reliable PST repair tool. By running a PST repair tool on your system, you can resolve the error 421 right away. It recovers your data, repairs corrupt and damaged PST files.

3. Scan Your PC with Restoro.

If viral infection and Trojans are causing the error 421 to pop up on your system, then it is recommended to download and scan your PC with Restoro. This is an advanced, intuitive, and user-friendly PC fixer. It is not just an antivirus but also a system optimizer and a registry cleaner. Unlike common antivirus software that only removes viruses and simultaneously slows down the system’s speed, Restoro removes all types of malicious software on your PC including malware, spyware, Trojans, and viruses, and also boosts the speed of your PC significantly. It is safe, easy to operate, and a quick fixer. It is compatible with all Windows versions. Click here to download Restoro and resolve error 421 today!
Read More
Fix Remote Desktop: Your credentials ...
Experiencing issues while using Remote Desktop connections is not uncommon. One of the issues that users encountered recently while trying to connect to their Remote Desktop network is the error saying, “Your credentials did not work, The login attempt failed”. If you are one of these users, then you’ve come to the right place as this post will walk you through fixing the problem. When facing this kind of problem, the first thing you can try before you do some troubleshooting steps is to verify the credentials. But if you are certain that you’ve entered the correct credentials just like what other users reported, then it’s completely a different matter. Based on the reports, this error is common on newly installed versions of Windows 10 or after reinstalling the operating system which could mean that the problem might be due to the Windows security policies or the username might have been recently modified. The latter case is a possibility especially if you’ve reinstalled Windows 10 and had entered a new username. In such a case, you will really have a difficult time connecting to your Remote Desktop connection since its credentials do not really automatically change. If you’ve verified that your credentials are correct, then now’s the time you troubleshoot the problem with the help of the potential fixes provided below. Just make sure that you follow each one of them in sequence.

Option 1 –Try to run the Network Adapter troubleshooter

To run the Network Troubleshooter, refer to these steps:
  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
  • Restart your computer.

Option 2 – Try to change the network profile from public to private

According to some reports, this error occurs on systems where the network profile was set to public. Thus, you need to change the network profile to private to resolve the problem. How? Refer to these steps:
  • Go to Start and from there click on Settings > Network & Internet > Status.
  • Next, click on the “Change connection properties” option.
  • After that, set the radio button of Network Profile from Public to Private.
  • Wait for a couple of seconds until the system is done applying the changes you’ve made and then see if you can now connect to the Remote Desktop connection.

Option 3 – Try changing the account username

As mentioned, one of the possible causes for this error is the reinstallation of the operating system. You might have changed the username for the system but it does not really change the username of the Remote Desktop connection as well. Thus, you have to change the username back to what it was before you’ve reinstalled Windows 10.

Option 4 – Try modifying the Windows Security Policy

You can also try to edit the Windows Security Policy as it could help in resolving the error. This Windows Security Policy, when enabled, will not allow non-admin users to log on to the Remote Desktop connection. So if you want to allow non-admin users to use the Remote Desktop connection, then you need to modify this policy. Note that you can only do that if you are the admin of the system yourself.
  • Tap the Win + R keys to open the Run utility.
  • Then type “secpol.msc” in the field and tap Enter or click OK to open the Local Security Policy.
  • After opening the Local Security Policy window, select Local Policies > User Rights Agreement located on the left pane.
  • Next, double click on “Allow log on through Remote Desktop Services” located in the right pane.
  • And in the next window that appears, select Add user or group.
  • After that, type in the username of the intended non-admin user under the “Enter the object names to select” column.
  • Once done, click on the Check Names button to fix the username and then click OK to save the changes made.
  • Restart your computer.

Option 5 – Use the Group Policy Editor

  • Tap the Win + R keys to open the Run dialog box and then type “gpedit.msc” in the field and tap Enter to open the Group Policy Editor.
  • Next, navigate to this path: Computer Configuration > Administrative Templates > System > Credentials Delegation.
  • Double click on the “Allow delegating default credentials with NTLM-only server authentication” policy setting located on the right pane to edit it.
  • After that, shift its radio button to Enabled and click on Show.
  • Then type “TERMSRV/*” in the Value box and click OK.
  • Now repeat the same for the following policy settings:
    • “Allow delegating default credentials”
    • “Allow delegating saved credentials”
    • “Allow delegating saved credentials with NTLM-only server authentication”
  • Once you’re done, restart your computer and see if the problem is fixed.
Read More
Fixing Upside Down Screen in Windows 10
As you know, Windows 10 comes with a pre-packed feature that allows you to rotate the screen at different angles, and to facilitate this feature, there are keyboard shortcuts you can use as well. However, from time to time, no matter how useful this feature is, users still experience a handful of issues. One of which is that they suddenly find their screen rotated or Upside Down even when they didn’t do a thing or adjust the setting. You may have pressed the shortcut on the keyboard by accident or some other program changed the setting on your computer without your permission – whichever the case is, this post will show you what you can do to fix the upside-down screen on your Windows 10 PC using the options laid out below.

Option 1 – Try using hotkeys

As mentioned earlier, Windows have hotkeys in the UI that changes the orientation of the display. So the first thing you need to do is to make sure that these hotkeys are enabled and if they are, you can use the keyboard shortcut to adjust the orientation of your screen.
  • Right-click on an empty part of your Desktop and then select the Graphic options.
  • Next, select “Hot Keys” > “Enable”. After verifying that the hotkeys are enabled, you can tap the Ctrl + Alt + Up arrow keys to change your computer screen’s orientation.
  • Alternatively, you can also tap the Ctrl + Alt + Right or Left or Down arrow keys to change the direction the other way.

Option 2 – Try using the Graphics Properties

You will probably see the “Graphics Properties” option if you use the Intel HD Graphics every time you click on your Desktop. Note that this option has all the graphics driver properties and helps you in changing the configurations as well as control several options like refresh rate, resolution, color-depth and many more. You have to navigate to these options to see if the orientation is changed in these properties. To do so, follow the steps below.
  • Right-click on any empty space on your Desktop and then select Graphics Properties or Intel Graphics Settings.
  • After that, select Display from the list of sub-options that appears.
  • From there, you will see the rotation of the screen under the “Display settings” option where you have to make sure that the slider is set to “0”.
  • Click the Apply button to save the changes made and then click on Exit. The orientation of your screen should automatically change.

Option 3 – Try using the Windows Display Settings

Since the Windows Settings have a section where you can manage the display settings of your computer, you can use them to help control the resolution of your PC’s display without any trouble. There is a possibility that the settings are changed there so that’s probably why your screen is turned upside down all of a sudden.
  • Tap the Win + S keys to open search and then type in “settings” in the field and then hit Enter to open Settings.
  • After opening Settings, click on System and then on Display using the left navigation bar and then scroll to the end and select the Advanced display settings.
  • Next, click on the Display adapter properties and click on Intel HD Graphics control panel.
  • Now change the rotation to 0 Degrees. Afterward, the display should revert back to its original form automatically.

Option 4 – Check your monitor’s physical controls

There are monitors that have buttons in them that allows users to shift the rotation of the screen to 90 degrees. It could be that your monitor has these buttons without you knowing and you suddenly pressed them by mistake which caused your screen to rotate. Thus, you have to check your monitor for any physical buttons on the side and if you see a menu, navigate to its options and check if there are screen rotation options. To make it easier for you, you can simply search your monitor’s model online and see if these buttons exist. You could also go over your monitor’s manual if you still have it as it contains details with regards to screen rotation.

Option 5 – Update your Graphics drivers

  • Tap the Win + R keys to open the Run dialog box and then type in devmgmt.msc and tap Enter or click OK to open the Device Manager.
  • Expand the section for the outdated device drivers.
  • And then select the outdated driver(s) and right-click on it/them.
  • From the drop-down menu, select the Update Driver option if you wish to update the driver or select the Uninstall device if you want to uninstall the driver and then follow the on-screen instructions to install the latest version of the driver.
  • Restart your PC after the installation to allow the system to reinstall the driver.
Read More
Fix Windows Update Error 0x8024000B
As you know, Windows Updates are essential for your operating system as it keeps it protected from potential threats, fixes bugs and improves your experience in using Windows 10. However, there are instances when Windows Updates also cause errors and one of them is the Windows Update Error 0x8024000B. One of the causes of this particular Windows Update error is that Windows was not able to read the Update Manifest file which is needed to install the Windows Updates. This means that the operation was canceled by either the service or the user. On the other hand, this error could also occur if you are not able to filter the results. When you encounter this error, you will see an error message that says, “WU_E_CALL_CANCELLED: Operation was canceled”. This indicates that the operation was canceled by the operating system itself. To resolve the Windows Update Error 0x8024000B, here are some suggestions you need to check out.

Option 1 – Try to run the Cleanup (Decline) Superseded updates PowerShell script

The first thing you can do to fix the Windows Update Error 0x8024000B is to run the Cleanup (Decline) Superseded updates PowerShell script. This is actually an easy fix since all you have to do is download and run it from the Microsoft Technet site. Once you’re done downloading and running the file, restart your computer and see if the error is fixed or not.

Option 2 – Try to rename the Spupdsvc.exe file

If the first option didn’t work, you can try renaming the Spupdsvc.exe file which is one of the reasons why you’re getting the Windows Update Error 0x8024000B.
  • First, tap the Win + R keys to launch the Run utility.
  • Next, type the following command and hit Enter to execute it in cmd:
 /c ren %systemroot%System32Spupdsvc.exe Spupdsvc.old
  • The command you entered will rename the troublesome “Spupdsvc(.)exe” file to “Spupdsvc(.)old”.
  • Now restart your computer after the command has been executed.

Option 3 – Try to restart various Windows Update-related services and components

You could also try to restart some Windows Update-related services to resolve the Windows Update error. Refer to the following steps to do so:
  • Tap the Win + X key combination and select Command Prompt (Admin) to open Command Prompt with admin privileges.
  • After opening Command Prompt, copy and paste each one of the commands listed below one by one and tap Enter right after you enter each command.
    • net stop wuauserv
    • net stop bits
    • net stop appidsvc
    • ren %systemroot%SoftwareDistribution SoftwareDistribution.bak
    • ren %systemroot%system32catroot2 catroot2.bak
  • Once you’ve entered all the commands given above, they will stop all the Windows Update services that are running on your computer as well as clear the SoftwareDistribution folder, and reset the Catroot2 folder. Now you have to start all these Windows Update services you’ve just stopped by executing the following commands:
    • net start wuauserv
    • net start bits
    • net start appidsvc
    • net start cryptsvc
  • After that, restart your computer and try to run the setup again, and see if the error is now fixed.

Option 4 – Try to run the Windows Update Troubleshooter

You should also try to run the built-in Windows Update troubleshooter as it could help you resolve the Windows Update Error 0x8024000B. To run it refer to these steps:
  • Go to Settings and then click on Windows Update from the given menu.
  • Next, click on the Troubleshoot option and select Windows Update from the given options to run the Windows Update troubleshooter.
  • After that, follow the next on-screen instructions and wait until the process is completed, and check if the Windows Update Error 0x8024000B is fixed or not.
Read More
Arrows keys are not working in Microsoft Excel
As you know, Excel sheet is frequently acclaimed as one of the most useful software that allows users to create spreadsheets, crunch numbers as well as prepare a business report. Usually, tapping the arrow keys to move from one cell to another. However, there are times when you might experience trouble in tapping them – for instance, they won’t work when you tap them. This kind of problem can be quite frustrating since no matter what you do, especially when you tap the arrow keys, instead of a single cell, it moves the entire spreadsheet. If you are one of the users who experience this problem, worry no more for this post will guide you on what you can do to fix it. When arrow keys won’t function as intended in Excel spreadsheets, it could be due to unintended behavior of the Scroll key or it could be related to some issues with the keyboard driver. Whatever the cause is, here are some suggestions you can check out to fix it.

Option 1 – Try to disable the Scroll Lock

The first thing you can do to fix this problem with arrow keys is to disable the Scroll Lock. Although doing this is easy, newer laptops don’t actually come with it so if your keyboard does not come with a scroll key, all you have to do is tap the Fn key and disable Scroll Lock. Aside from that, you could also use the on-screen keyboard to turn off the Scroll Lock. You will see its status on the Excel sheet which will help you to double-check. Moreover, you could also tap the Shift + F14 keys to toggle off the Scroll Lock. To use the on-screen keyboard to turn off Scroll Lock, follow the steps below.
  • Tap the Windows key and type “on-screen keyboard” and then tap Enter.
  • Once the on-screen keyboard is opened, you should see that the Scroll Lock is on the “On” position since the ScrLk keys are in blue.
  • Like pointed out earlier, you can utilize the Scroll Lock indicator located in the status bar as well as disable or enable the scroll key by using this feature on Microsoft Excel.

Option 2 – Try turning on the Sticky key

If disabling the Scroll Lock did not fix the problem, you can try turning on the Sticky Key instead. A lot of users reported that this option fixed the problem for them. So you should try to turn on the Sticky key and to do that, follow the steps below.
  • First, type “control panel” in the Start Search and click on Control Panel from the search results.
  • Next, select the “Turn On Sticky Keys” option and click on OK.
  • After that, go back and uncheck the “Turn On Sticky Keys” option. This should fix the malfunctioning arrow keys on Excel.

Option 3 – Try running the Hardware and Devices Troubleshooter

The first thing you can do to fix the problem is by running the Hardware Troubleshooter. Although it won’t make much of a difference, there’s still a possibility that it could automatically fix the problem with these function keys. To use it, refer to these steps:
  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 4 – Update the keyboard driver

You can also update the keyboard driver to fix the problem. There are cases when an outdated or corrupted driver can fix the problem. To do so, follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
  • From there, look for the keyboard driver and click on it.
  • Next, right-click on the keyboard driver and select the Update driver option.
  • After that, click the “Search automatically for updated driver software” option to proceed.

Option 5 – Reinstall the keyboard driver

If updating the keyboard driver didn’t help, then you might want to reinstall it. How? Follow the steps below.
  • Tap the Win + R keys to launch Run.
  • Type in MSC into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. Look for the keyboard driver, right-click on it and then select “Uninstall device”.
  • After that, unplug the device and restart your PC.
  • Then plug your device back in. Assuming your device is connected to your PC, open the Device Manager again.
  • Next, click on the Action button and click the Scan for hardware changes button. That should fix the problem
Note: You could also completely uninstall the driver and go directly to the manufacturer’s website and download the latest driver for your hardware and then install it.
Read More
How to Fix REGISTRY_ERROR in Windows
As you know, you can encounter Blue Screen errors at any given point after your computer boots up and can just reboot it randomly which results in loss of unsaved work. One of these Blue Screen errors is the “REGISTRY_ERROR”. This kind of Stop error has a bug check value of 0x00000051 which indicates your computer’s registry has encountered a severe error. There could be a number of causes for this error but at the time of writing, it is quite difficult to narrow them down to one component. If you face this kind of Blue Screen error, worry not as this post will guide you in fixing it. As mentioned, this error indicates that there is something wrong with the registry, particularly an I/O error while it tried to read one of its files. This may be caused by hardware issues or file system corruption. It could also be due to failure in a refresh operation which is only used by the security system and only when resource limits are encountered. To fix the Registry_Error Blue Screen, you can try to use the CHKDSK utility or the System File Checker, or the DISM tool or run the Blue Screen troubleshooter. You may also try to reset your computer or repair Windows by using installation media.

Option 1 – Run the Check Disk utility

The first thing you can do to fix the REGISTRY_ERROR Blue Screen error is to run the Check Disk utility. How? Follow these steps:
  • In the Windows Search box, type “command prompt” and from the search results, right-click on Command Prompt and select “Run as administrator”.
  • After opening Command Prompt, type this command and tap Enter: chkdsk <Drive Letter>: /f /r /x /b
  • The command you entered will start to check for errors and fix them automatically. Else, it will throw an error message saying, “Chkdsk cannot run because the volume is in use by another process. Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)”.
  • Tap the Y key to schedule Disk Check the next time your computer restarts.

Option 2 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like REGISTRY_ERROR. It can be found in the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 3 – Run System File Checker

  • Open Command Prompt with admin privileges.
  • After that, execute this command: sfc /scannow
  • Once the scan is completed, restart your computer and then check if the REGISTRY_ERROR is now fixed.

Option 4 – Run the DISM tool

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the REGISTRY_ERROR Blue Screen error. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish. Once it’s done, restart your computer.

Option 5 – Reset your computer

  • Tap the Win key or click on the Start button located in the Taskbar.
  • Then click on the Power button at the bottom right portion of the screen.
  • Next, press and hold the Shift key on your keyboard and then click on Restart. This will restart your Pc into the Advanced Startup options.
Note: Once you have access to the Advanced Startup options, you have to go to the setting which allows you to Reset your Windows 10 PC. All you have to do is select Troubleshoot > Reset this PC to reach the following screen Afterward, select either the “Keep my files” option and then proceed to the next on-screen instructions that follow to reset your Windows 10 computer without losing your files.

Option 6 – Try to perform repair install by creating a Windows 10 installation media

  • Click this link and then click the Download Tool Now button.
  • Next, click the “Use the tool to create installation media (USB flash drive, DVD, or ISO file)…” option and follow the next given instructions on the screen.
  • Now select the ISO file option in step 5.
  • After that, you should now have an ISO file.
  • Next, go to the location where you’ve downloaded the ISO file.
  • Then right-click on the Windows 10 ISO file and select the Open with option and then select File Explorer.
  • Now click on “setup.exe” and follow the next instructions that appear on the screen. When asked, you have to select either Nothing (clean install) or Keep personal files only option. Take note that you must not select the “Keep personal files, apps, and Windows settings”.
Read More
Fix Update Error 0x800705B3 in Windows
Some Windows users are encountering the 0x800705b3 error code after failing to install a pending update on Windows 10. Most commonly this particular issue is reported to occur with Integrated webcam drivers updates and Bluetooth adapter driver updates. Follow the guide below in order to fix the issue and update your Windows successfully

Running the Windows Update Troubleshooter

The majority of users that were dealing with this issue reported that the issue was fixed after they ran the Windows Update Troubleshooter and applied the recommended fix.
  1. Open a Run dialog box by pressing ⊞ WINDOWS + R. Inside the text box, type ‘ms-settings:troubleshoot’ and press ENTER to open up the Troubleshooting menu. Opening the Troubleshooting tab on Windows 10
  2. Once you’re inside the Troubleshooting tab, move over to the right-hand section of the screen and click on Windows Update (under Get up and Running). Next, from the context menu that just appeared, click on Run the Troubleshooter.
  3. Once you’re inside the Windows Update troubleshooter, wait until the initial scan is complete and see if a viable repair strategy is found.
  4. If the scan has identified a strategy with the potential to fix your ongoing issue, click on Apply this fix and wait until the procedure is complete. Applying the fix Note: Depending on the type of fix that was recommended, you might need to follow an additional set of instructions before the fix will be properly imposed.
  5. After you’ve done this, reboot your computer and wait for the next startup to complete.
  6. Open Windows Update once again and see if the installation of this pending update is now successful.

Installing the pending Update Manually

Whether you’re experiencing this issue with an integrated webcam driver or with anything else, chances are you’ll be able to circumvent the apparition of the 0x800705b3 error by using the Microsoft Update Catalog to find, download and install the pending update manually.
  1. Open your default browser and navigate to the root web page of the Microsoft Update Catalog.
  2. Once you’re inside the Microsoft Update Catalog, use the search function (top-right corner of the screen) to search for the update that is failing.
  3. After the search is completed and you get the list of results, look for an updated driver version that is compatible with your Windows version and CPU architecture.
  4. Once you manage to identify the correct Windows Update, click on the hyperlink associated with the update that you want to install, then click the Download button and wait for the process to complete.
  5. After the download is complete, use File Explorer to navigate to the location where you previously downloaded the update.
  6. When you get to the correct location, right-click on the .inf file and choose Install from the context menu that just appeared. Note: If you have multiple failing updates with the same 0x800705b3, repeat the instructions above with every Windows Update that you’re having trouble installing.
  7. At the end of this operation, reboot your computer and see if the problem is fixed at the next computer startup.

Enabling the Windows Installer Service

The Windows installer service is responsible for installing pending updates that get downloaded by the Windows Update component. If this service is disabled on your configuration, none of the updates waiting to get installed will get completed.
  1. Press ⊞ WINDOWS + R to open up a Run dialog box. Inside the text box, type ‘services.msc’ and press ENTER to open up the Services utility.
  2. Once you’re inside the Services screen, move over to the right-hand tab of the screen, scroll down through the list of services and locate the Windows Installer service. When you find it, right-click on it and choose Properties from the context menu that just appeared.
  3. Once you are inside the Properties screen of the Windows Installer services, access the General tab, click on the Start button to force-start the service. Note: If you can, also change the Startup type to Automatic via the associated drop-down menu. However, depending on your administrator settings, this might not be possible.
  4. Restart your computer and wait for the next startup to complete. Once your PC boots back up, attempt to reinstall the driver that was previously triggering the 0x800705b3 error and see if the issue is now fixed.

Performing a Winsock Reset

In case the 0x800705b3 error is related to some kind of network inconsistency (TCP or IP related), you might see Windows Updates failing due to bad data that forces the Windows to abort the installation of new pending updates. In this case, you should proceed by doing a complete Winsock reset procedure to fix the majority of the socket and temporary data-related issues that might cause this behavior. Several affected users have confirmed that this method was the only thing that allowed them to finally fix the Windows Update issue and install pending updates normally. Here are some step-by-step instructions that will walk you through the process of performing Winsock Reset:
  1. Open up a Run dialog box by pressing ⊞ WINDOWS + R. Inside the text box, type ‘cmd’, then press CTRL + SHIFT + ENTER to open up an elevated Command Prompt. Accessing an elevated CMD prompt Note: When prompted by the UAC (User Account Control) prompt, click Yes to grant admin access.
  2. Inside the elevated CMD prompt, type and taste the following commands in order and press ENTER after each one to effectively reset the TCP and IP data that might be responsible for the apparition of the 0x800705b3 error code:
    nbtstat -R
    nbtstat -RR
    netsh int reset all
    netsh int ip reset
    netsh winsock reset
  3. Once every command above is processed successfully, you can go ahead and close the elevated Command Prompt and reboot your computer.
  4. After the next startup is complete, repeat the installation of the Windows Update that was previously failing and see if the issue is now fixed.

Performing SFC and DISM Scans

If none of the ‘superficial’ causes have worked in your case, you should start considering some type of system corruption that might affect your computer’s ability to complete pending updates that are currently waiting to be installed. In case you find yourself in this particular scenario, you should run a couple of built-in utilities capable of fixing corrupted instances that might be currently affecting the Windows Update component. Our recommendation is to start with a simple System File Checker scan. An SFC scan will cross-check every Windows File against a local archive that maintains healthy copies. In case corrupted instances are found, this utility will swap the corrupted instance with the healthy equivalent.

Performing an SFC scan

Once the SFC scan is complete, reboot your computer and wait for the next startup to complete. After your computer boots back up, initiate a DISM scan. This utility works differently in the sense that it relies on a sub-component of Windows Update to download healthy copies for the corrupted Windows files that need to be replaced. Because of this, it’s important to make sure that you have a reliable Internet connection before initiating this operation.

Doing a DISM scan

After the DISM scan is complete, reboot your computer one final time and see if the issue is fixed once the next startup is complete.
Read More
How to get rid of My Maps Wizard

My Maps Wizard is a browser extension for Google Chrome Developed by Mindspark Inc. This extension offers users access to different websites that offer route planning, map views, and other traveling tools.

While all this might sound interesting and useful, this extension has been marked as a Browser Hijacker by several popular anti-virus applications.

When installed this extension changes your default home page and new tab page to MyWay.com or Ask.com depending on the extension version. It also monitors and records user browsing activity that it later uses to display sponsored / unwanted ads throughout your browsing sessions. While browsing the internet with this extension active and installed you will see additional pop-up ads, sponsored links, and injected ads into search results.

About Browser Hijackers

Browser hijacking is a form of unwanted software, often a browser add-on or extension, which causes modifications in the browser’s settings. There are lots of reasons why you may experience a browser hijack; however commercial, advertising, and marketing are the primary reasons for their creation. It redirects you to the sponsored websites and injects ads on your internet browser that assists its creator to generate earnings. Although it may seem naive, these tools were created by malicious people who always attempt to take full advantage of you, so that hackers can easily earn money from your naive and distraction. Browser hijackers could also allow other harmful programs without your knowledge to further damage your personal computer.

How you can know whether the web browser is hijacked?

There are numerous symptoms of web browser hijacking: 1. you notice unauthorized modifications to your web browser’s homepage 2. you find new unwanted favorites or bookmarks added, usually directed to ad-filled or pornography sites 3. the default search engine and the default web browser settings are altered 4. you find many toolbars on the internet browser 5. never-ending pop-up ads appear and/or your browser pop-up blocker is disabled 6. your browser has instability problems or exhibits frequent errors 7. you can’t visit specific websites such as homepages of anti-malware software.

So how does a PC get infected with a browser hijacker?

There are a number of ways your PC can get infected by a browser hijacker. They generally arrive by way of spam email, via file-sharing websites, or by a drive-by download. They may also originate from any BHO, browser extension, toolbar, add-on, or plug-in with malicious intent. A browser hijacker may also come bundled up with some freeware that you unwittingly download to your PC, compromising your internet security. An example of some infamous browser hijacker includes Conduit, Anyprotect, Babylon, SweetPage, DefaultTab, RocketTab, and Delta Search, however, the names are often changing. Browser hijacking can lead to severe privacy problems and even identity theft, affect your web browsing experience by taking control of outgoing traffic, drastically slows down your personal computer by consuming lots of system resources, and cause system instability as well.

Learn how to remove a browser hijacker

Certain browser hijacking can be quite easily stopped by finding and eliminating the corresponding malware software through your control panel. Having said that, the majority of hijackers are quite tenacious and need specialized tools to remove them. Furthermore, manual removals require in-depth system knowledge and therefore could be a very difficult task for novice computer users. Industry experts always suggest users eliminate any malicious software including browser hijacker by using an automatic removal tool, which is simpler, safer, and quicker than the manual removal solution. One of the best tools for correcting browser hijacker infections is SafeBytes Anti-Malware. It will help you remove any pre-existing malicious software on your system and provides you real-time monitoring and protection against new internet threats. Employ a system optimizer (such as Total System Care) along with your antivirus software to correct various registry issues, eliminate computer vulnerabilities, and boost your computer performance.

What To Do When You Cannot Install Safebytes Anti-Malware?

All malware is bad, but certain types of malware do much more damage to your computer or laptop than others. Certain malware variants modify web browser settings by adding a proxy server or change the PC’s DNS configuration settings. In these instances, you’ll be unable to visit certain or all of the sites, and thus not able to download or install the required security software to eliminate the computer virus. So what to do if malicious software keeps you from downloading or installing Anti-Malware? There are a few actions you can take to get around this issue.

Install the anti-malware in Safe Mode

Safe Mode is actually a unique, basic version of Microsoft Windows in which just bare minimum services are loaded to stop viruses as well as other troublesome applications from loading. If the virus is set to load automatically when PC boots, shifting to this mode may prevent it from doing so. To get into Safe Mode or Safe Mode with Networking, press F8 while the system is starting up or run MSConfig and find the “Safe Boot” options under the “Boot” tab. Once you are in safe mode, you can try to install your antivirus application without the hindrance of malicious software. Now, you are able to run the antivirus scan to remove computer viruses and malware without hindrance from another malicious application.

Download the security software in an alternate browser

Malicious code may exploit vulnerabilities in a particular internet browser and block access to all anti-malware software sites. The best solution to avoid this issue is to go with a browser that is well known for its security features. Firefox contains built-in Malware and Phishing Protection to keep you secure online.

Run antivirus from a pen drive

Another way is to download and transfer anti-malware software from a clean PC to run a virus scan on the affected computer. Try these simple measures to clean up your infected computer by using portable anti-malware. 1) Download Safebytes Anti-Malware or Windows Defender Offline onto a virus-free computer system. 2) Mount the USB drive onto the same computer. 3) Double-click on the downloaded file to open the installation wizard. 4) When asked, select the location of the pen drive as the place where you want to store the software files. Follow activation instructions. 5) Remove the pen drive. You can now utilize this portable antivirus on the infected computer. 6) Double click the Safebytes Anti-malware icon on the flash drive to run the application. 7) Press the “Scan Now” button to begin the malware scan.

Let's Talk About SafeBytes Anti-Malware!

If you’re looking to download an anti-malware application for your PC, there are lots of tools out there to consider however, you cannot trust blindly to anyone, regardless of whether it is paid or free software. A few are very good ones, some are decent, and some are merely fake anti-malware applications that will harm your PC themselves! You must pick one that is efficient, practical and has a good reputation for its malware protection. One of the recommended software programs is SafeBytes Anti-Malware. SafeBytes has a superb history of excellent service, and customers are very happy with it. Safebytes is among the well-established computer solutions firms, which provide this complete anti-malware software. Using its cutting-edge technology, this software will help you remove multiples types of malware like viruses, PUPs, trojans, worms, ransomware, adware, and browser hijackers.

SafeBytes anti-malware provides a plethora of advanced features which sets it aside from all others. The following are some of the features you may like in SafeBytes.

World-class AntiMalware Protection: Built upon a greatly acclaimed anti-virus engine, this malware removal application can identify and get rid of numerous obstinate malware threats such as browser hijackers, potentially unwanted programs, and ransomware that other typical anti-virus programs will miss. Live Protection: SafeBytes offers complete and real-time security for your PC. It’ll constantly monitor your pc for hacker activity and also provides users with superior firewall protection. Safe Browsing: Through its unique safety rating, SafeBytes informs you whether a site is safe or not to visit it. This will make sure that you’re always certain of your online safety when browsing the web. Light-weight Utility: SafeBytes is a lightweight and user-friendly anti-virus and anti-malware solution. As it uses minimum computer resources, this application leaves the computer power exactly where it belongs to: with you. Fantastic Tech Support Team: You can get high levels of support 24/7 if you’re using their paid version. SafeBytes can keep your personal computer safe from the latest malware threats automatically, thus keeping your internet experience secure and safe. You can be sure that your computer system will be protected in real-time once you put this tool to use. If you want advanced forms of protection features & threat detections, buying SafeBytes Anti-Malware could be worth the money!

Technical Details and Manual Removal (Advanced Users)

To remove My Maps Wizard manually, go to the Add/Remove programs list in the Windows Control Panel and select the offending program you want to get rid of. For internet browser extensions, go to your browser’s Addon/Extension manager and select the add-on you would like to remove or disable. You will additionally also want to totally reset your web browser to its default configuration settings. To ensure complete removal, find the following Windows registry entries on your computer and remove them or reset the values appropriately. But bear in mind, this can be a tricky task and only computer professionals could carry it out safely. In addition, some malicious programs are capable to defend against its removal. You’re advised to do this process in Safe Mode.
Registry: [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\explorer\Shell Folders] Common Startup = C:\windows\start menu\programs\startup [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\explorer\User Shell Folders] Common Startup = C:\windows\start menu\programs\startup [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunServices] Whatever = c:\runfolder\program.exe
Read More
How to get rid of YourTemplateFinder from PC

YourTemplateFinder is a browser extension developed by Mindspark for Google Chrome. This extension allows users to browse and download various templates that can be used for all kinds of occasions.

When installed, it changes your default search engine and home page to MyWay.com. During your browsing sessions, YourTemplateFinder will monitor user activity, recording website visits, user information, product purchases, etc. This data is later used to target better ads to users.

While browsing the internet with this extension active you will see additional ads displayed throughout your browsing sessions. Sponsored content such as links, banners, and pop-up ads will appear on websites sometimes even covering the website content.

This extension has been marked for removal by several anti-virus applications and has been classified as a Browser Hijacker due to its aggressive behavior and ad injections. It is flagged for optional removal.

About Browser Hijackers

Browser hijacking is a common type of online fraud where your web browser settings are altered to make it carry out things you never intend. There are various reasons why you might experience a browser hijack; however commercial, advertising, and marketing are the main reasons for their creation. It redirects you to the sponsored websites and inserts adverts on your web browser that helps its creator generate revenue. However, it is not that innocent. Your online safety is jeopardized and it is also extremely irritating. As soon as the program attacks your PC, it begins to mess things up a whole that slows your system down to a crawl. In the worse case, you may be forced to deal with serious malware threats too.

How to know whether the browser is hijacked?

Symptoms that your internet browser is hi-jacked include: 1. the home page of your browser is changed unexpectedly 2. you observe new unwanted favorites or bookmarks added, typically directed to advertisement-filled or porn sites 3. the default browser settings are changed and/or your default web engine is altered 4. you see unsolicited new toolbars added 5. you’ll find random pop-ups start occurring frequently 6. webpages load slowly and sometimes incomplete 7. you can’t navigate to specific websites, like security software-related sites.

How they infect computer systems

There are a number of ways your computer or laptop could become infected by a browser hijacker. They generally arrive by way of spam e-mail, via file-sharing networks, or by a drive-by-download. They can also come from any BHO, extension, toolbar, add-on, or plug-in with malicious intent. A browser hijacker can also be installed as a part of freeware, demoware, shareware, and fake programs. Well-known examples of browser hijackers include CoolWebSearch, Conduit, RocketTab, OneWebSearch, Coupon Server, Delta Search, Searchult.com, and Snap.do. Browser hijackers can affect the user’s browsing experience greatly, track the websites visited by users and steal personal information, cause problems in connecting to the internet, and eventually create stability problems, causing applications and computers to freeze.

How you can get rid of a browser hijacker

Certain hijackers can be removed by simply uninstalling the corresponding freeware or add-ons through the Add or Remove Programs in the Microsoft Windows Control Panel. However, most browser hijackers are hard to remove manually. Irrespective of how much you try to get rid of it, it could come back over and over. Furthermore, manual removals demand deep system understanding and thus can be a very difficult job for novices. Installing and running anti-malware software on the affected system could automatically erase browser hijackers and also other malicious applications. If you’d like to eliminate persistent hijackers effectively, install the award-winning Anti-Malware program Safebytes Anti-Malware.

Can't Install Safebytes Anti-malware due to the presence of a Virus? Try This!

All malware is bad and the level of the damage will differ greatly depending on the type of infection. Some malware variants modify browser settings by including a proxy server or change the PC’s DNS settings. In such cases, you will be unable to visit some or all sites, and therefore not able to download or install the necessary security software to get rid of the infection. If you’re reading this right now, you have probably realized that virus infection is the reason for your blocked internet traffic. So what to do if you need to download and install an antivirus program such as Safebytes? There are a few solutions you can attempt to get around with this particular obstacle.

Install in Safe Mode with Networking

Safe Mode is actually a special, basic version of Microsoft Windows in which only the bare minimum services are loaded to prevent viruses and also other troublesome applications from loading. In the event the malware is obstructing the internet connection and affecting your computer, running it in Safe Mode will let you download antivirus and run a diagnostic scan while limiting potential damage. To enter into Safe Mode or Safe Mode with Networking, press the F8 key while the system is booting up or run MSConfig and locate the “Safe Boot” options in the “Boot” tab. Once you are in safe mode, you can attempt to download and install your antivirus software program without the hindrance of the virus. Now, you are able to run the antivirus scan to get rid of viruses and malware without interference from another application.

Switch to some other web browser

Malicious code can exploit vulnerabilities in a specific web browser and block access to all anti-virus software sites. In case you suspect that your Internet Explorer has been hijacked by malware or otherwise compromised by cybercriminals, the ideal approach would be to switch to an alternate internet browser like Mozilla Firefox, Google Chrome, or Apple Safari to download your chosen security software – Safebytes Anti-Malware.

Create a portable USB antivirus for eliminating malware

Here’s another solution which is using portable USB anti-virus software that can scan your computer for viruses without the need for installation. Try these simple steps to clean up your infected computer by using a portable antivirus. 1) Make use of another virus-free computer system to download Safebytes Anti-Malware. 2) Insert the USB drive into the uninfected computer. 3) Double-click the Setup icon of the anti-malware program to run the Installation Wizard. 4) Select the USB stick as the destination for saving the file. Follow activation instructions. 5) Now, plug the USB drive into the infected computer. 6) Double-click the antivirus program EXE file on the thumb drive. 7) Simply click “Scan Now” to run a complete scan on the infected computer for malware.

SafeBytes AntiMalware Overview

These days, an anti-malware program can protect the computer from different forms of internet threats. But wait, how to choose the right one among various malware protection software that’s available out there? Perhaps you might be aware, there are lots of anti-malware companies and tools for you to consider. Some are good ones, some are ok types, while some are simply just fake anti-malware programs that could harm your personal computer themselves! You must select one that is efficient, practical, and has a good reputation for its malware source protection. Among few good programs, SafeBytes Anti-Malware is the highly recommended software for the security-conscious individual. SafeBytes anti-malware is a powerful, very effective protection software made to help end-users of all levels of computer literacy in identifying and eliminating malicious threats out of their PC. With its outstanding protection system, this software will quickly detect and remove the majority of the security threats, including adware, viruses, browser hijackers, ransomware, trojans, worms, and PUPs.

SafeBytes anti-malware takes computer protection to a totally new level with its enhanced features. Let us discuss a few of the great ones:

World-class AntiMalware Protection: Safebytes is built on the best virus engine within the industry. These engines can identify and remove threats even during the initial phases of a malware outbreak. Real-time Protection: SafeBytes offers real-time active monitoring and protection against all known computer viruses and malware. It will inspect your computer system for suspicious activity at all times and shields your personal computer from illegal access. Web Security: SafeBytes checks the links present on a webpage for possible threats and informs you if the website is safe to look at or not, through its unique safety rating system. Low CPU and Memory Usage: The program is lightweight and will run silently in the background, and that does not impact your PC efficiency. 24/7 Customer Service: Support service is available 24 x 7 x 365 days via email and chats to answer your queries. SafeBytes has created an amazing anti-malware solution that can help you conquer the latest malware threats and virus attacks. You can rest assured that your PC will be protected in real-time once you put this software program to use. So if you are looking for the best anti-malware subscription for your Windows-based PC, we recommend the SafeBytes Anti-Malware application.

Technical Details and Manual Removal (Advanced Users)

To remove YourTemplateFinder manually, go to the Add or Remove programs list in the Windows Control Panel and select the program you want to remove. For internet browser extensions, go to your web browser’s Addon/Extension manager and select the add-on you intend to remove or disable. You will probably also want to reset your web browser. Finally, examine your hard disk for all of the following and clean your computer registry manually to remove leftover application entries following uninstalls. Please note that only advanced computer users should try to manually edit the registry because removing any single critical system file results in a serious problem or even a system crash. Also, some malware is capable of replicating itself or preventing its removal. You are encouraged to do this process in Windows Safe Mode.
Files: %LOCALAPPDATA%\YourTemplateFinder_br %UserProfile%\Local Settings\Application Data\YourTemplateFinder_br %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\jadhamcfimejpbemfkgoeijaimpciehj %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\jadhamcfimejpbemfkgoeijaimpciehj %PROGRAMFILES%\YourTemplateFinder_br %PROGRAMFILES(x86)%\YourTemplateFinder_br Registry: HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\42f6cdef-be6a-48e4-b6ef-bc987c64fed9 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\42f6cdef-be6a-48e4-b6ef-bc987c64fed9 HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\DOMStorage\free.yourtemplatefinder.com HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Approved Extensions, value: F724FE0B-8C05-4498-B99E-9192CF2AECF4 HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Approved Extensions, value: 4D283A70-2D2F-4CBB-81DA-C75B8DF410CC HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Approved Extensions, value: 3C417C00-968B-48B7-822E-407A82A47AE1 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\DOMStorage\yourtemplatefinder.dl.tb.ask.com HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\DOMStorage\yourtemplatefinder.com
Read More
Fix Windows Update Error 0x8024500C
If you encounter error 0x8024500C after a Windows Update or when you were trying to update Windows Store apps, read on as this post will guide you in fixing the problem. This kind of Windows Update error indicates that the Windows Update service has been blocked. Here are some suggestions you could check out to resolve the Windows Update error 0x8024500C on your Windows 10 computer.

Option 1 – Try checking the status of all the Windows Update Services

You need to check if all the Windows Update Services are up and running or not. To do so, follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “services.msc” in the field and hit Enter to open Windows Services.
  • From the list of Services, look for the following services that support Windows Update:
    • Background Intelligent Transfer Service (BITS)
    • Delivery Optimization
    • Windows Update
    • Windows Update Medic Service
  • Once you’ve found them, check if they are running just fine or not. if not, you can right-click on each entry and click on Start.

Option 2 – Run the Windows Update Troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing Windows Update Error 0x8024500C. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Try downloading and installing the Windows Updates manually

Error 0x8024500C might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:
  • Go to Settings and from there go to Update and Security > View Update History.
  • Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
  • After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.
Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.

Option 4 – Try checking the Registry settings

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “Regedit” in the field and hit Enter to open the Registry Editor.
  • After that, navigate to this registry path: HKEY_LOCAL_MACHINESoftwarePoliciesMicrosoftWindowsWindowsUpdate
  • Then double click on “DisableWindowsUpdateAccess” located at the right side of the panel and make sure that its value is set to “0”. If not, you have to change it to “0”.
  • Now restart your computer and check if error 0x8024500C is now fixed or not

Option 5 – Disable the Proxy server

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 6 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.
  • Right-click on the start button and click on Command Prompt (administrator).
  • Next, type in the command, “exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
  • Now restart your PC and afterward, try opening Microsoft Store again.

Option 7 – Perform a System Restore

Performing System Restore might help you in fixing the Windows Update error 0x8024500C. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status