Logo

Fix fatal device hardware error on Windows

This post will help you fix the request that failed due to a fatal device hardware error on your Windows 10 PC. You can encounter this error when that hard drive/SSD on your computer is damaged physically and the system is either unable to access or perform read/write operations in it. Aside from hard drive/SSD, this error can also happen to removable drives.

This kind of error is not uncommon and in most cases, the hardware is physically damaged due to which you are not able to perform operations. However, there are a couple of fixes that you can try to resolve the problem before you go ahead and back up your data and move them to a different drive. What exactly causes this error? It’s actually self-explanatory and it gives you an idea that the drive is either corrupted or in a bad state. To resolve the error, follow the given options below carefully and see which one worked best for you.

Option 1 – Verify the hard drive using SMART attributes

In case you don’t know, Windows has a built-in feature of SMART analysis which analyzes the hard drive/SSD and checks all the parameters by performing some minor operations. To use it, follow these steps:

  • Tap the Win + S keys and type “command prompt” in the field then right-click on the related search result and select the “Run as administrator” option.
  • After opening Command Prompt as admin, type the “wmic diskdrive get status” command and hit Enter.
  • You should get a result after that, and if you see that it’s “normal”, proceed to the next option below.

Option 2 – Use the CHKDSK utility

When it comes to some issues concerning the hard drive or removable devices, there is a utility in Windows that might help which is called “chkdsk”. This error check utility can help with several issues in the system.

  • Tap the Win + S keys to open the Search box.
  • Then type “command prompt” in the field and from the search results that appear, right-click on Command Prompt and select “Run as administrator”.
  • After opening an elevated command prompt, copy and paste the following command and hit Enter:

CHKDSK [volume [[path] filename]] [/F] [/V] [/R] [/X] [/C] [: size]]

Note: In the command given above, “[/F]” will try to fix the system errors while “[/R]” will be the one to fix the bad sectors.

  • Now if you are prompted to run CHKDSK after your reboot your PC, just tap Y and reboot your PC.
  • If CHKDSK is not able to find any errors, tap the Win + E keys and navigate the access window. From there, right-click on the concerned drive and click on Properties.
  • After opening Properties, click on the tab Tools and then click on the “Check” button under the Error-checking section.
  • Wait until the process is completed and then restart your computer.

Option 3 – Format your drive

You can try formatting your drive since this problem also occurs on removable hard drives. In addition, if your drive is not properly initialized, this error will really pop up. Thus, you need to make sure that the hard drive is initialized and that the correct partition style is selected.

  • To get started formatting your drive, tap the Win + E keys and then go to the access page of the drive.
  • Next, right-click on the drive and select Format.
  • After that, uncheck the “Quick Format” option and then format your drive properly.
  • Now once the formatting process is finished, unplug the drive and plug it back in afterward.
  • Check if the error is already fixed. If the drive is not initialized, tap the Win + R keys and hit Enter.
  • After opening the Run dialog box, type “diskmgmt.msc” and hit Enter to open Disk Management.
  • From there, right-click on the drive volume and select Initialize Disk.
  • Next, select the correct partition type and proceed.

That should fix the problem, if not, follow the next advanced option below.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

How To Easily Fix Unresponsive Script
This Unresponsive Script problem information is most frequent on Firefox, which is among the top browsers worldwide. Firefox might show you these errors with the information, "Warning: Unresponsive Script". It is going to subsequently inform you that software to the web page you're trying to open is unresponsive, or has quit reacting. This means that the script has ceased functioning and may freeze or hang Firefox if not immediately resolved. You can easily solve this problem.

Solution

Restoro box imageError Causes

Before you can fix this error, you need to understand its primary cause. The biggest risk is that if left unchecked, Unresponsive Scripts will hang your browser and to an extension of your computer thus limiting your productivity. You may have to uninstall and re-install Firefox if the problem persists. Listed here are several of the very most typical reasons for unresponsive script:
  • Programming Errors
  • Interference by other Softwares
  • Using an older outdated version of the program.

Further Information and Manual Repair

Most times, you have to do very little to fix this problem. Furthermore, a lot of the remedies supplied here do not require the assistance of a qualified professional technician. You can easily perform them and completely solve the error.
  • If you wish to stop the error, keep your browser and add-ons up to date.

It's easy to update your browser and any add-ons therein. In most cases it's free. By upgrading your browser and add-ons frequently, you are effectively eliminating the risk of Unresponsive Script occurring and interfering with your work.
  • unresponsive script in firefox warning dialogCheck for a poorly functioning background process

The sorts of background procedures that might result in the Unresponsive Software error include Javascript code, media plugin, and browser extension. You can stop the script from running while using Firefox thus eliminating the Unresponsive script error. Shutting the dialog box is just another easy way of eliminating the unresponsive script error information. Firefox offers you two choices in case of this malfunction. Either "Continue" or "Stop Script". Whatever alternative you pick, you can be certain the dialog box shuts, thus allowing you to continue browsing. firefox home screenThe final solution. Contact Firefox about these errors on your browser. Oftentimes, these errors occur when you attempt to visit particular websites. Mark the offending websites' URLs and include them in your communications with Firefox. Sometimes you can also contact the website owner yourself and request them to check their website's code. Following are additional measures you can take to resolve the Unresponsive Script error.
  • Waiting longer for the error to resolve itself automatically
  • Blocking the offending script
  • Yanking the guilty add-ons
  • Disabling the hardware acceleration tool.
With one of these few steps, you won't have to worry about the Unresponsive Script error, can continue enjoying your browsing activities on Firefox.
Read More
Fix intelppm.sys error in Windows 10
intelppm.sys blue screen of death is linked to an outdated driver, if you received this error do not sweat we have simple solutions for you. Please keep on reading in order to find out what can you do to fix this error.
  1. Update driver Go to the device manager and manually update old-dated drivers. Note that this will take some time because you will need to update each device manually through the device manager but in the end, it will fix the issue.
  2. Use automated application Instead of going through each device one by one manually get a dedicated driver fixing device like DRIVERFIX and update all drivers automatically.
Read More
Microsoft Designer, a new app from MS

Microsoft Designer, a new application developed by Microsoft will bring design backed with DALL-E 2, an AI image creation open-source software. The new app is shown as a dedicated graphic design tool that will help you in the creation of stunning social media posts, invitations, digital postcards, graphics, and more, all in a flash.

Use of the application will be by typing headings and then typing text into the prompt to generate a background image. Since Microsoft uses DALL-E 2 for image creation output should be fairly good but if you wish you will be able to use your own images instead of using AI to generate one.

microsoft designer

The designer will be a free application once it is ready and it already has a web preview version, also free but with a waitlist. There will be premium features inside the app once it is released that will be available to Microsoft 365 Personal and Family subscribers. Microsoft also wants to add a version of a designer directly to the Edge browser as well.

Read More
DownSpeedTest Removal Guide

DownSpeedTest is a Browser Toolbar Extension for Google Chrome that allows users to test their internet speed and convert files, however this speed test does not show proper values, nor even close.

Upon installation DownSpeedTest will replace your default New Tab page with its own Search Engine “MyWay.com” or “Search.MyWay.com”. This Search Engine camouflages itself as a “Enhanced Google Search Engine”, but all it does is allow more room for easier ad injection. In the background, this extension monitors user browsing behavior and records visited links, viewed products, clicked links and time spend on websites. This information is later used for Ad targeting.

While browsing the internet with this extension enabled you will experience additional ads, sponsored content, and even pop-up ads on some occasions. Due to its information mining behavior and aggressive ad placement, DownSpeedTest had been marked as a Browser Hijacker and it is recommended for removal.

About Browser Hijackers

Browser hijacking is a type of unwanted program, commonly a web browser add-on or extension, which causes modifications in the browser’s settings. There are lots of reasons why you may experience a browser hijack; but commercial, advertising and marketing are the major reasons for their creation. These are typically used to force hits to a specific site, manipulating web-traffic to generate ad-revenue. Even though it might appear naive, these tools are made by malicious people who always try to take full advantage of you, so that hackers could earn money from your naive and distraction. In a worst-case scenario, your browser could be hi-jacked to download malicious software that can do a lot of damage to your laptop or computer.

How one can know whether the browser is hijacked?

When your web browser is hijacked, the following might happen: your browser’s homepage has been reset to some unknown webpage; new bookmarks pointing to porn websites have been added to your bookmarks; the default browser configurations are modified and/or your default web engine is altered; you see unwanted new toolbars added; unstoppable flurries of pop-up ads show up on your computer screen; your browser gets slow, buggy, crashes regularly; you can’t navigate to specific internet pages, such as security software related websites.

How does a browser hijacker infect a computer?

Browser hijackers infect computers via malicious e-mail attachments, downloaded infected documents or by visiting infected internet sites. They can be included with toolbars, add-ons, BHO, plugins or browser extensions. Also, some freeware and shareware can put the hijacker in your PC through “bundling”. Browser hijackers could record user keystrokes to collect potentially important information leading to privacy concerns, cause instability on computers, significantly disrupt user’s browsing experience, and ultimately slow down the system to a point where it becomes unusable.

How you can fix a browser hijack

One thing you could try to eradicate a browser hijacker is to find the malware in the “Add or Remove Programs” list of the Microsoft Windows Control Panel. It might or might not be there. When it is, uninstall it. However, most browser hijackers are difficult to eliminate manually. Regardless of how much you attempt to get rid of it, it might come back over and over. Amateur PC users should never try for the manual form of removal methods, since it demands in-depth system knowledge to perform fixes on the system registry and HOSTS file. Anti-malware software is really effective when it comes to picking up and eliminating browser hijackers that regular anti-virus application has overlooked. If you’d like to get rid of persistent hijackers effectively, install the top-rated Anti-Malware software Safebytes Anti-Malware. Use a system optimizer (like Total System Care) along with your anti-malware software to fix various registry issues, remove system vulnerabilities, and improve your computer performance.

What To Do If You Cannot Install Any Anti-Malware?

Practically all malware is bad and the consequences of the damage could differ according to the specific kind of malicious software. Some malware is created to interfere with or block things that you’d like to do on your PC. It may not permit you to download anything from the web or prevent you from accessing a few or all of the internet sites, especially the anti-malware websites. So what you should do if malware prevents you from downloading or installing Anti-Malware? There are a few actions you can take to circumvent this problem.

Install the anti-virus in Safe Mode

Safe Mode is a unique, simplified version of Microsoft Windows in which only essential services are loaded to counteract viruses and also other problematic applications from loading. If the malware is set to load immediately when computer starts, switching into this mode may prevent it from doing so. To start the computer into Safe Mode, press the “F8” key on the keyboard just before the Windows logo screen shows up; Or after normal Windows boot up, run MSConfig, look over “Safe Boot” under the Boot tab, and then click Apply. Once you are in Safe Mode, you can try to install your antivirus application without the hindrance of the malicious software. Following installation, run the malware scanner to get rid of most standard infections.

Download the anti-malware program using a different browser

Web-based malware could be environment-specific, aiming for a particular web browser or attacking particular versions of the browser. If you’re not able to download the security program using Internet Explorer, it means virus is targeting IE’s vulnerabilities. Here, you should switch over to an alternative web browser such as Chrome or Firefox to download Safebytes Anti-malware software.

Install anti-malware on a thumb drive

Another solution is to save and operate antivirus software tool completely from a Pen drive. Follow these steps to use a USB flash drive to clean your infected PC. 1) Make use of another virus-free computer to download Safebytes Anti-Malware. 2) Insert the USB drive on the same system. 3) Double click on the downloaded file to run the installation wizard. 4) Choose the USB flash drive as the location for saving the software file. Follow the instructions to complete the installation process. 5) Now, plug the USB drive into the corrupted computer. 6) Double-click the Safebytes Anti-malware icon on the pen drive to run the application. 7) Run Full System Scan to identify and clean-up of all types of malware.

Protect Your Computer & Privacy With SafeBytes Anti-Malware

If you’re planning to purchase anti-malware for your computer, there are lots of brands and utilities for you to consider. A few of them do a good job in getting rid of threats while many will harm your PC by themselves. You need to select one that is trustworthy, practical and has a good reputation for its malware source protection. While thinking about the dependable programs, Safebytes Anti-Malware is certainly the strongly recommended one. SafeBytes anti-malware is a reliable software that not only secures your system permanently but is also very user friendly for people of all skill levels. Through its cutting-edge technology, this software will help you protect your PC against infections brought on by different kinds of malware and other threats, including spyware, adware, viruses, worms, trojans, keyloggers, potentially unwanted program (PUPs), and ransomware.

SafeBytes has great features when compared with other anti-malware programs. The following are some of the features you might like in SafeBytes Anti-Malware.

Live Protection: SafeBytes provides complete and real-time security for your computer system. This tool will continuously monitor your PC for any suspicious activity and updates itself regularly to keep abreast of the latest threats. World-class AntiMalware Protection: With a critically acclaimed anti-malware engine, SafeBytes offers multilayered protection which is made to find and remove threats which are hidden deep in your computer’s operating system. Safe Browsing: Safebytes assigns all sites a unique safety ranking that helps you to have an idea of whether the webpage you’re just about to visit is safe to view or known to be a phishing site. Lightweight: This program is light-weight and will work quietly in the background, and will not affect your computer efficiency. 24/7 Online Technical Support: Support service is available for 24 x 7 x 365 days via email and chats to answer your queries. SafeBytes can keep your PC safe from latest malware threats automatically with very little input needed from you again. Once you have installed this software, you no longer have to worry about malware or any other security worries. You will get the very best all-around protection for the money you pay on SafeBytes anti-malware subscription, there’s no question about it.

Technical Details and Manual Removal (Advanced Users)

To get rid of DownSpeedTest manually, go to the Add or Remove programs list in the Control Panel and select the offending program you want to get rid of. For internet browser extensions, go to your browser’s Addon/Extension manager and choose the plug-in you intend to disable or remove. You’ll likely also want to reset your web browser. To ensure the complete removal, manually check your hard disk and computer registry for all the following and remove or reset the values as needed. Please be aware that this is for skilled users only and might be challenging, with incorrect file removal causing additional system errors. In addition, some malware is capable of replicating itself or preventing deletion. You’re suggested to do this procedure in Safe Mode.
Files: %USERPROFILE%\Microsoft\Windows\Start Menu\Programs\DownSpeedTest %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\DownSpeedTest %ALLUSERSPROFILE%\Application Data\Microsoft\Windows\Start Menu\Programs\DownSpeedTest %LOCALAPPDATA%\Google\Chrome\User Data\Default\Sync Extension Settings\maoffpmgdffbgbncadalkhfhmlfihkgk %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Sync Extension Settings\maoffpmgdffbgbncadalkhfhmlfihkgk %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\maoffpmgdffbgbncadalkhfhmlfihkgk %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\maoffpmgdffbgbncadalkhfhmlfihkgk Registry: HKEY_CURREN_USER\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\5818CEA7-889D-459A-9A75-889E1298A892 HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\5818CEA7-889D-459A-9A75-889E1298A892 HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\481F6B47-2AD8-4C6A-8554-A2897E6CF900 HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\1AAB982B-77D7-44F1-B305-8909DAC045F2 HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\5818CEA7-889D-459A-9A75-889E1298A892 HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\481F6B47-2AD8-4C6A-8554-A2897E6CF900 HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\1AAB982B-77D7-44F1-B305-8909DAC045F2 HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Approved Extensions, value: 1AAB982B-77D7-44F1-B305-8909DAC045F2 HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\CA6A7AB9-F4B5-4D50-B5D2-33E996549AE3 HKEY_CURREN_USER\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar, value: 1AAB982B-77D7-44F1-B305-8909DAC045F2 HKEY_CURREN_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar, value: 1AAB982B-77D7-44F1-B305-8909DAC045F2 HKEY_CURREN_USER\SOFTWARE\Wow6432Node\Microsoft\Tracing\DownSpeedTest_RASMANCS HKEY_CURREN_USER\SOFTWARE\Microsoft\Tracing\DownSpeedTest_RASMANCS HKEY_CURREN_USER\SOFTWARE\Wow6432Node\Microsoft\Tracing\DownSpeedTest_RASAPI32 HKEY_CURREN_USER\SOFTWARE\Microsoft\Tracing\DownSpeedTest_RASAPI32 HKEY_CURREN_USER\SOFTWARE\Microsoft\Internet Explorer\LowRegistry\DOMStorage\downspeedtest.dl.myway.com
Read More
Fix CSGO Crashes in Windows 10
Counter strike has evolved from half-life mod into the full-featured game and has kept in popularity for years, even today game is wildly popular and has a huge player base. Sadly game can crash in Windows 10. Here in this article, we will address how to fix csgo crashing in Windows 10 so you can play it smoothly and crash-free as it was meant to be played.
  1. Update your display drivers

    Often in the gaming world having the latest display drivers can mean a world of difference. Counterstrike GO is no different, make sure that your drivers are updated to the latest version, if they are not, go to your manufacturer's website and download the latest version.
  2. Update Windows

    Just how much important is it to have the latest display drivers so it is to have the latest Windows update. Often problematic things are addressed in the update itself.
  3. Turn off compatibility mode

    Compatibility mode is most often the cause of crashes. Go to the game installation folder and search for csgo.exe. Once you locate it right-click on it and choose properties. Under properties, find the compatibility tab and turn off compatibility mode if it is ON. Uncheck run as administrator also
  4. Delete CSGO.EXE and add cl_disablehtmlmotd 1

    If disabling compatibility mode has not solved the issue do next: Pull up the installation directory folder, find csgo.exe, and delete it Pull up the Steam Library and locate Counter-Strike Global Offensive Right-click on it to select properties Find the local tab and click on verify integrity of game files When that is complete, go back into the Counter-Strike Global Offensive installation folder and search for cgo.exe Turn compatibility OFF like in the previous step Return to the Steam Library, right-click on Counter-Strike Global Offensive and click on properties again Go under the launch options settings In the new window, type in cl_disablehtmlmotd 1 Save the changes and restart the game
  5. Lower game settings

    If previous steps did not help and the game still crashes, try lowering game graphic settings. Crashes can happen if a game is heavy on the current system resources.
Read More
What to do if Windows Media Player is not playing the Music Playlist in Windows 10
Many users would probably agree that the Windows Media Player, in most cases, is a lot better than the Groove. Although it is understandable why the Groove Music app was created, it may be time for Microsoft to bring its focus back on Windows Media Player. Even more, so that some users are experiencing an issue where they were not able to play their playlist in the Windows Media Player on their Windows 10 PCs. One particular user claimed that when he removed his music from the C drive and transferred them to the C drive for some reason he didn’t state. Right after he did that, any attempts to play songs in the Windows Media Player just don’t seem to work. Transferring music to a different location shouldn’t cause any issue but for some unknown reason, it did. According to security experts, the reason why the Windows Media Player didn’t play the playlist is that it still believes that the songs are still located in the C drive when they’re really not. So the question here is, how can you get the Windows Media Player to recognize the exact and correct location of the songs? Worry not, for this post will show you how exactly you can do that. Carefully follow each one of the instructions given below to fix the Windows Media Player issue.

Option 1 – Try running the WMP Troubleshooters

In case there are any issues with the Windows Media Player, you can always count on the WMP Troubleshooters to fix the problem for you. These built-in troubleshooters, namely, Windows Media Player Library and Windows Media Player DVD Troubleshooters can help you fix the problem, so run them both and see if you can now play those songs or not.

Option 2 – Try rebuilding the Windows Media Player Database

If the first option didn’t work for you, you might have to rebuild the Windows Media Player database. You can do this by following the steps below.
  • Tap the Win + R keys at the same time to open the Run dialog box.
  • After that, copy and paste this command in the field: %userprofile%Local SettingsApplication DataMicrosoftMedia Player
  • Once you’ve pasted the command, hit Enter then you will see a new File Explorer which is the folder for the Media Player. You will have to delete every item in this folder, except for the folders. Meaning to say, you must only delete the individual contents inside but not the folders.
  • Now launch the Windows Media Player again and watch as it rebuilds the music library automatically.
Read More
How to Fix ACPI_BIOS_ERROR in Windows 10
BSOD or Blue Screen of Death errors are one of the most common errors you can encounter on your Windows PC. One of these BSOD errors is the “ACPI_BIOS_ERROR”. If you suddenly get this error, it means that there is some problem in booting the operating system from your hard drive or Windows was not properly installed on your PC. In addition, this error could also mean that there is something wrong with the CMOS battery located in the motherboard. Unlike other BSOD errors, the workaround for this error is a bit different as these workarounds require a bit more expertise in updating the BIOS as well as setting the correct boot configuration. If you know are capable enough in troubleshooting the problem, refer to the instructions laid out below to fix the BSOD “ACPI_BIOS_ERROR”.

Option 1 – Try to remove the SSD and update the BIOS

The first thing you have to do is to check the primary storage devices on your PC. If you have just installed a new hard drive or SSD recently on your computer, then it’s most likely the cause of the BSOD error. Moreover, you should also ensure that your BIOS is up-to-date to the latest available build.
  • Remove the SSD/HDD and inject a different HDD that was already preinstalled in your Windows PC.
  • After that, update the BIOS to the latest available build. After updating it, insert the old SSD/HDD and then try to boot your PC again. The problem should be fixed now. If not, refer to the next given option.

Option 2 – Try to check the CMOS battery and reset the CMOS module

As mentioned earlier, the CMOS battery might also be the one that’s causing the problem. It is a physical component of the motherboard and is a memory chip that contains all the settings configuration on your computer and is also powered by a battery. So if your battery loses power, the CMOS will be reset and as a result, all the configurations will be gone as well. It is also possible that the CMOS module is not properly working and every time things are saved, they are properly written due to the battery. That’s why you have to consider changing the CMOS battery and see if it fixes the problem. In addition, you also have to make sure that you completely reset the CMOS module and then try booting your PC again.

Option 3 – Try to check the BIOS settings

If the BIOS settings are incorrect, chances are that’s the reason why you’re getting the “ACPI_BIOS_ERROR” BSOD error. Every BIOS has different settings which you can make use of to enhance your computer experience. So make sure that your BIOS is up-to-date and that the settings are in accordance with your requirement. Another thing you can try is to disable the Legacy USB and the Legacy BIOS in the BIOS settings if you are trying to install a 64 bit Windows version. Make sure that you also enable AHCI before plugging in the installation drive on your PC. Moreover, ensure that your PC is using IDE or Integrated Drive Electronics mode instead of SATA or Serial Advanced Technology Attachment. Aside from that, try to check the extracted setup if it is in NTFS format, if it is, you should extract the ISO in FAT32 and use it to install Windows.

Option 4 – Try to reset the ACPI Compliant Control Method

ACPI or Advanced Configuration and Power Interface provide an open standard that operating systems can use to detect hardware, perform power management, as well as monitor the status of your device and provide information for other processes. Chances are, there are some misconfigurations with this module on your PC that lead to believing that there is no battery present. That’s why you need to reset it and see if it fixes the BSOD error or not.
  • Boot your PC into Safe Mode.
  • Tap the Win + R keys to open the Run dialog box.
  • Type in “devmgmt.msc” in the field and tap Enter to open the Device Manager.
  • After opening the Device Manager, go to the “Batteries” section and click it to expand it and then right-click on the “Microsoft ACPI-Complaint Control Method Battery” option and click on Uninstall.
  • After you disable the module, click on any empty space and then click the “Scan for hardware changes” option.
  • Then check if you can now boot your PC normally and without the BSOD error.
Read More
Fixing “The .NET Framework 4.7 is not supported on this operating system” Error in Windows 10
In case you don’t know, the .Net Framework is a programming infrastructure introduced by Microsoft. You will need it to run on lots of services and applications. Note that most of the applications that require the .Net Framework are packed with their installation files which is why it will be installed automatically on your computer when you install an application. However, there are instances when you’ll get an error message saying, “The .NET Framework 4.7 is not supported on this operating system” while trying to install the .NET Framework as a standalone service. The very reason why this error message appears is stated in the error message itself. Although the .Net Framework is supported on Windows 10, it is not actually compatible with some other Windows 10 versions. So it is most likely that you are seeing this error message because the .Net Framework in your computer is not compatible with the Windows 10 version you are running. Since that’s the case, you need to update Windows 10 to fix the problem. Updating your Windows 10 computer is the only solution you can try to fix this problem. Thus, it is advised that you check for Windows Updates even if you are now using the latest version of Windows 10. And since the issue is caused by an incompatible operating system version, once you install the exact version of Windows 10 required by the .Net Framework, the problem will be fixed. Simply follow the steps given below to do so.
  • Step 1: Tap the Win + R keys to open the Run dialog box.
  • Step 2: After that, type in “winver” in the field and tap Enter.
  • Step 3: Next, your Windows 10 version should be given in the new window that appears. Take note that the number after the Version which is in the second line is your version number of Windows 10. And that the number must be 1507 or 1709. The first two digits in these numbers are the year while the second two represent the month when the update was released. So if you are running a 1709 version, this means that the Windows 10 version you are using was released in September 2017.
  • Step 4: The next thing you have to do is to make sure that you have the Windows 10 version that’s compatible with the .Net Framework. To verify, you need to click here and click on the System Requirements.
After opening the link, take a look at the Supported Operating System section where it says, “Windows 10 Anniversary Update” and “Windows 10 Creators Update”. Since there are users who are not familiar with the version numbers related to both the Anniversary and Creators updates, refer to the list given below.
  • November Update (1511)
  • Anniversary Update (14393)
  • Creators Update (1703)
  • Fall Creators Update (1709)
  • Spring Creators Update (1803)
As you can see, the Creators Update has version 1703 while the Anniversary Update has version number 14393 so if you are using a version lower than the 14393 version then it’s no wonder you aren’t able to install the .Net Framework 4.7 on your Windows 10 PC. Now all that’s left to do is to update your Windows 10 version and make sure that you will be updating it to the latest version available and then try installing the .Net Framework again.
Read More
The proxy server is refusing connections
If you receive an error message saying, “The proxy server is refusing connections” while trying to open a website on your Google Chrome or Mozilla Firefox browser in Windows 10, then read on as this post will guide you in fixing this error. This kind of error occurs when you have a wrong or dead proxy configuration or when you are using some VPN service. However, this kind of error could also mean that your computer might be infected by malware which caused some changes in the internal settings. Whatever triggered the error, here are some suggestions that could help in fixing it.

Option 1 – Check the proxy settings in your browser

Like other browsers, Firefox allows users to set up proxy in several ways. However, if you’ve made any changes recently which might have caused the error, the first thing you can do is to check the proxy settings in your Firefox browser. Follow the steps below to do so.
    • Open the browser and go to Menu and then click Options.
    • After that, go to the General tab and scroll down and click the Settings button under Network Settings.
  • From there, make sure that the Use system proxy settings option is set. If not, you have to enable No proxy and then save the changes made.
  • Now check if the “The proxy server is refusing connections” error is fixed or not.
Note: If you want to use a proxy in Firefox, you have to select the Manual proxy configuration and set it up properly. And if your network has a proxy setting and you want to grab that, you have to opt for the Auto-detect proxy settings for this network option.

Option 2 – Try disabling the proxy server for your LAN

If your PC was just attacked by some adware or malware as of late, it is possible that it has changed the network settings in the system and might display spam advertisements. Thus, you have to disable the proxy server for your LAN. To do that, refer to these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 3 – Try disabling the manual proxy setup from Settings

In case you miss it, there is actually an option in the Settings panel that you can use to set up a proxy in your Windows 10 computer. So if you encounter the “The proxy server is refusing connections” error, you should disable manual proxy for the meantime and check if it fixed the error or not.
  • Tap the Win + I keys to open the Windows Settings.
  • Then go to Network & Internet > Proxy.
  • And on your right-hand side, ensure that the Automatically detect settings are enabled and that the Use a proxy server option under the Manual proxy setup is disabled.
  • Now try to open any website again and see if the problem’s fixed.

Option 4 – Check your VPN

If you are using a VPN application, there are times when it causes some issues like this error. If that’s the case, you can try to disable your VPN temporarily and see if the error is resolved or not and if turns out that your VPN is the culprit, you have to uninstall it and install a new one or its latest version. To uninstall it, follow the steps below.
  • Tap the Win + R keys to open the Run dialog box
  • Then type “appwiz.cpl” in the field and hit Enter to open the Programs and Features in Control Panel.
  • From there, look for the VPN service you are using, select it and then click on Uninstall to remove it.
  • After that, restart your computer and try to install the latest version of the program again. It should work now. If not, proceed to the next available option below.

Option 5 – Clear your browser’s internet cache

You actually have the option to Hard Refresh in order to clear the cache of your browser either pressing key combination Ctrl +F5.

Option 6 – Try scanning your computer using Windows Defender

As mentioned, the “The proxy server is refusing connections” might be caused by some malware in the system and so to eliminate the malware, you have to scan your computer using security programs like Windows Defender.
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
Read More
Fix MS Store Error 0x80131500 in Windows
One of the essential parts of the Windows 10 operating system is the Microsoft Store as it is the distribution hub of numerous applications such as Netflix, Facebook, and many more. In fact, Microsoft is planning to make it a hub not just for UWP applications but also Windows Classic applications. Microsoft has already built a bridge with the power of Project Centennial which allows developers to migrate and upload their Windows Classic applications to the Microsoft Store. Although the Microsoft Store has been constantly improving, there are still times when you might face an error while using it. One of these errors is error 0x80131500. When you encounter this error, you will get the following error message on your screen:
“Try that again, Something happened at our end, Waiting a bit might help, The error code is 0x80131500 in case you need it.”
To fix this error, you can try changing your internet connection, toggle the date & time settings, change DNS, create a new user account, run the Microsoft Store Apps troubleshooter or reset the Microsoft Store as well re-register it using Windows PowerShell.

Option 1 – Try changing your internet connection

The first thing you can do is to change your internet connection. If you are using Ethernet, you can try to connect to a Wi-Fi connection instead and see if it helps.

Option 2 – Try to toggle the Date and Time settings

The first thing you can try is to sync the Date and Time of your computer as the wrong Date and Time settings are one of the most common causes of connection problems like the error 0x80131500. This is because of the incompatibility between the SSL Certificate validation date and the System Clock. Thus, you have to sync your System Clock. Refer to the steps below to do so.
  • Start by tapping the Win + I keys to open the Windows Settings.
  • Next, go to Time & Language > Date & time.
  • From there, turn the toggle on for the “Set time automatically and Set time zone automatically” option on the right-side panel.
  • After that, click on Region & language located on the left side panel and make sure that the Country or region on the right-side panel is set to the country you live in.
  • Now close the Settings app and restart your computer and see if it fixes the problem or not.

Option 3 – Try to change the DNS Server

In this option, you can try changing your current DNS settings to the Google Public DNS as it could also help in fixing error 0x80131500. To do so, follow the steps below.
  • The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
  • Next, click on the “Change Adapter Settings” option.
  • After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
  • Right-click on your network connection and click on Properties.
  • Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
  • After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
  • Type in “8.8.8.8” and “8.8.4.4” and click OK and exit.

Option 4 – Try to create a new Administrator User account

If you have a standard account, you can try creating a new account but this time, you create an administrator user account and then see if the error is fixed or not. Note that you have to sign in with your main account before you can create an admin account.

Option 5 – Run the Microsoft Store Apps troubleshooter

The Microsoft Store Apps Troubleshooter will help you in fixing the error 0x80131500. This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working. To use the Windows Store Troubleshooter, follow the steps below.
  1. Tap Win + I keys again to open the Windows Settings panel.
  2. Go to Update & Security and then go to Troubleshoot.
  3. On your right-hand side, scroll down to find the Windows Store Apps and then click on the Run the troubleshooter option and see if it fixes the problem.

Option 6 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.
  • Right-click on the start button and click on Command Prompt (administrator).
  • Next, type in the command, “exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
  • Now restart your PC and afterward, try opening Microsoft Store again and then try to install your app or update your computer again.

Option 7 – Try to re-register the Microsoft Store app via PowerShell

  • Tap the Win + X key combination or right-click on the Start button and click on the Windows PowerShell (Admin) option.
  • If a User Account Control or UAC prompt appears, just click on Yes to proceed and open the Windows PowerShell window.
  • Next, type in or copy-paste the following command to re-register the Microsoft Store app and tap Enter:
powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRootWinStoreAppxManifest.xml
  • Wait for the process to be completed and then restart your computer.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status