Fix rtwlane.sys Blue Screen error in Windows

In case you don’t know, new support has been added by Microsoft to Windows 10 that now allows users to turn off or on the Mobile Hotspot remotely. The Mobile Hotspot feature, known earlier as “Virtual Networks”, was first introduced with the initial release of Windows 10. With this new feature to remotely turn on or off the Mobile Hotspot in Windows 10, users can just use the Bluetooth on their mobile phones to turn off or on the Mobile Hotspot even when their Windows 10 computers are out of their reach. To turn off or on the Mobile Hotspot feature in your Windows 10 computer remotely, there are two options you can try. First, you can do it using the Windows 10 settings app or using the Registry Editor. To get started, refer to the following options.

Option 1 – Turn off or on the Mobile Hotspot remotely via Windows 10 Settings app

• First, you need to open the Windows 10 Settings app and from there go to Network & Internet and then go to the Mobile Hotspot section.
• After that, scroll down to the “Turn on remotely” section.
• Once done, make sure that the toggle button is set to ON and that the Bluetooth of both devices is turned on and paired as well. This should enable the feature to turn on or off the mobile hotspot remotely.

Option 2 – Turn off or on the Mobile Hotspot remotely via Registry Editor

Before you get started with the second option, make sure that you create a System Restore point first. Once done, proceed to the following steps:

• Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and then hit Enter to open the Registry Editor.
• Next, navigate to this registry path: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWcmSvcTethering
• From there, look for the DWORD named “RemoteStartupDisabled” and set its Value data to be “0”. This will enable the feature that will allow you to remotely turn on or off the mobile hotspot in your Windows 10 computer. To disable it, just set its Value data to “1”.

A lot of programs in Windows utilize the helper processes to ensure that they can get the job done as early as possible. And one of the programs that use these processes is Microsoft Edge. This built-in browser uses a process called the Edge Content process. The moment you start your computer, these system processes are loaded which makes the Edge browser load faster. To be specific, these are the three processes that are related to Microsoft Edge:

• MicrosoftEdge.exe
• MicrosoftEdgeCP.exe
• MicrosoftEdgeSH.exe

The process that ends with the “CP.exe” is the content process in Edge. However, when this process stopped working, this can affect the Edge browser. In such cases, when you check the Reliability Monitor, you will see that the state of the “Microsoft Edge Content Process” is “Stopped working” which keeps on appearing. To resolve this issue, you can try to clear the browsing data of Microsoft Edge or repair or reset it. You can also try re-registering Edge via Windows PowerShell as well as check your security programs that might be causing interference with the process.

Option 1 – Clear the browsing data of Microsoft Edge

• Open Microsoft Edge.
• Then click on the three horizontal dots to open the menu.
• From there, click on Settings. And under Settings, click the “Choose what to clear” button under the Clear browsing data section.
• Next, check all the checkboxes and then click the Clear button to clear the browsing data in the Edge browser.
• Restart Edge.

Option 2 – Try to reset, repair or reinstall Edge via Settings

You can reset, repair or reinstall the Edge browser through Settings. If none of it helped, you can try the following:

• Open File Explorer and then go to this path – C:/Users/YourUsername/AppData/Local/Packages

Note: Before you type in the path in the Address bar, make sure that you put your user account name in place with the “YourUsername”.

• Tap Enter to proceed.
• Next, look for the folder named “MicrosoftEdge_8wekyb3d8bbwe” then right-click on it.
• Click on Properties and uncheck the option “Read-only” under the General tab in the Properties window.
• Click on Apply and then OK to save the changes made.
• After that, look for the MicrosoftEdge_8wekyb3d8bbwe folder again and delete it. And if a prompt stating “Folder Access Denied” appears on your screen, just click on the Continue button to proceed – doing so will delete most of the content inside the folder except for the folder named “AC”.
• Restart your computer

Option 3 – Re-register Edge via Windows PowerShell

• In the Start Menu, search “Windows PowerShell”.
• Right-click on Windows PowerShell from the search results and select the “Run as administrator” option.
• Type in this command in the PowerShell windows and tap Enter – Cd C:/Users/YourUsername
• After that, type in this command and tap Enter – Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml" -Verbose}
• Restart your PC.

Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)AppXManifest.xml” -Verbose}

Option 4 – Try to check your security program

It is possible that a security program installed in your computer is the one that’s causing the problem which is why you have to check it. According to security experts, there are some security programs that could be detecting the Edge’s content process as suspicious, blocking or terminating it as a result. Thus, you need to modify your security program’s settings to fix the problem.

This is not the first time that Intel is trying to enter the GPU field but its adventures so far were, well let us agree not so good. All of that is hoping to be changed with the upcoming ARC GPU. The first generation of Arc graphics, code-named Alchemist and previously known as DG2, will support desktop PCs and laptops and is set to arrive in the first quarter of 2022. Alchemist will have hardware-based Ray tracing and AI-driven supersampling. This indicates that GPU is aimed to compete in the Hi-end spectrum and battle side by side with Nvidia and AMD on the market. Alchemist will also pack full DirectX 12 Ultimate support. Intel also released names for the next upcoming future generations of ARC GPUs: Battlemage, Celestial & Druid. More information about ARC products will be released later this year. “Today marks a key moment in the graphics journey we started just a few years ago. The launch of the Intel Arc brand and the reveal of future hardware generations signifies Intel’s deep and continued commitment to gamers and creators everywhere,” Roger Chandler, Intel vice president, and general manager of client graphics products and solutions.

Windows has a built-in Backup and Restore system so if the Windows Backup or Restore fails and you receive any of the errors 0x80070001, 0x81000037, 0x80070003, worry not for this post will guide you in fixing the problem. You might not be able to browse to the folders and files that you want to restore in the File Restore Wizard. The cause of the error could vary depending on what error code you receive:

• 0x80070001 – If you got this particular error code when trying to back up a specific library or when you accept the default settings in Windows Backup and Restore.
• 0x81000037 – If you got this kind of error code when you try to read from the shadow copy on one of the volumes being backed up.
• 0x80070003 – If you got this error code when trying to restore the folders or files in a library by using the Windows Backup and Restore.
• On the other hand, you cannot use the Browse for files or the Browse for folders functionality.

Note that the Windows Backup or Restore failed, Errors 0x80070001, 0x81000037, 0x80070003 Error code 0x80070001, 0x81000037 occurs during backup while Error code 0x80070003 and “Browse for Files” issue occurs when you try to restore files. Whichever error codes you got, here are some possible fixes that might help.

Option 1 – Fix Windows Backup error codes 0x80070001, 0x81000037

The reason for the Windows Backup error codes 0x80070001, 0x81000037, as mentioned above, is when there is a volume that uses a FAT file system (0x80070001) and when a volume contains compressed files (0x81000037). To fix these errors, you need to remove the “reparse point” also known as SYMBOLIC LINK, and select the absolute path of this location in the Windows Backup configuration user interface. Refer to these steps to remove the reparse point.

• Tap the Win + R keys to open the Run dialog box.
• Then type “cmd” in the field and hit Enter to open Command Prompt.
• Next, type the following command and hit Enter:

DIR /AL /S

• After you enter the command, it will display the JUNCTION list.
• Now to delete the mounted volume reparse point, you have to locate the reparse point you found and right-click on the reparse point icon, and click on Properties.
• Confirm that the folder Type is Mounted Volume in the General tab and then delete this folder.

Option 2 – Fix the Windows Restore Error 0x81000037

When you try to restore a deleted backed-up directory, it fails and the Error code 0x81000037 pops up. You can also encounter this error when you select to restore the files to their original subfolders check box in the File Restore Wizard and you try to restore folders or files to an alternative location, then you will encounter error code 0x81000037 which will be displayed in an error message as shown below: To fix this error, you need to re-create the missing directory using the following steps:

• Take note of the path for which the error occurs.
• Then create the corresponding folder.
• Now perform the restore operation again.

And since you might have subfolders in the deleted folder, click to clear the “Restore the files to their original subfolders” checkbox when you run the File Restore Wizard.

Option 3 – Cannot use the Browse for files or the Browse for folders functionality

There is no proper fix for this particular error but if you remember the name of the files, you can just search for them. Click on the Search button when using the File Restore functionality and then type the name of the file and when that file appears, select and click on it to restore it.

High Efficiency Image File Format (HEIF) is a container format for individual images and image sequences. The standard covers multimedia files that can also include other media streams, such as timed text, audio, and video. A HEIF image using High-Efficiency Video Coding, HEVC, requires only about half the storage space as the equivalent quality JPEG. HEIF also supports animation and is capable of storing more information than an animated GIF or APNG at a small fraction of the size. HEIF files are a special case of the ISO Base Media File Format (ISOBMFF, ISO/IEC 14496-12), first defined in 2001 as a shared part of MP4 and JPEG 2000. Introduced in 2015, it was developed by the Moving Picture Experts Group (MPEG) and is defined as Part 12 within the MPEG-H media suite (ISO/IEC 23008-12). HEIF was adopted by Apple in 2017 with the introduction of iOS 11, and support on other platforms is growing.

HEIF files can store the following types of data:

Image items

Storage of individual images, image properties, and thumbnails.

Image derivations

Derived images enable non-destructive image editing and are created on the fly by the rendering software using editing instructions stored separately in the HEIF file. These instructions (rectangular cropping, rotation by one, two or three quarter-turns, timed graphic overlays, etc.) and images are stored separately in the HEIF file, and describe specific transformations to be applied to the input images. The storage overhead of derived images is small.

Image sequences

Storage of multiple time-related and/or temporally predicted images (like a burst-photo shot or cinemagraph animation), their properties, and thumbnails. Different prediction options can be used in order to exploit the temporal and spatial similarities between the images. Hence, file sizes can be drastically reduced when many images are stored in the same HEIF file.

Auxiliary image items

Storage of image data, such as an alpha plane or a depth map, which complements another image item. These data are not displayed as such but used in various forms to complement another image item.

Image metadata

Storage of EXIF, XMP and similar metadata which accompany the images stored in the HEIF file.

What is Search.schooldozer.com? And how does it function?

Search.schooldozer.com is a browser extension that functions as a search engine. It is developed and maintained by “Schooldozer”. It claims to improve users’ browsing experience by providing them with improved search results. However, it does not really do the things it claims to do. In fact, they’re quite the opposite ones – instead of improving the browsing experience, it makes users’ browsing experience unsafe and full of sponsored content. This is in contrast to what it states in its Privacy Policy:

“Install applications the easy way and without the hassle, using the Schooldozer downloader. The Schooldozer platform stems from years of experience with installing applications, resulting in a highly optimized process, yielding faster downloads, better user experience, and more successful installations.”

In addition, once installed Search.schooldozer.com is installed, it will change the default settings of a browser such as the default search engine, homepage, and new tab page. This is why security experts regard this browser extension as a browser hijacker and a potentially unwanted program. The modification of the browser's settings allows it to control users’ browsing by redirecting them to sponsored sites as well as deliver sponsored content from its affiliated sites in order to gain profit via pay-per-click marketing. And if you think that the ads it displays are harmless, think again for some of these ads can redirect you to suspicious websites that might contain harmful content. What’s more is that this browser hijacker can also keep track and monitor all your browsing activities in order to obtain your browsing data like search queries, what sites you always visit, browsing history, browser type, OS version, and so on. The information collected is then used and may even be shared with its affiliated third parties to deliver more customized and personalized advertisements.

How is Search.schooldozer.com distributed over the web?

Like a typical browser hijacker, Search.schooldozer.com is distributed using the software bundling method where several unknown and unwanted programs are bundled in a software package. Thus when you install any software bundle, make sure to always opt for the Custom or Advanced installation setup rather than the quick setup to avoid installing unwanted programs like Search.schooldozer.com. To remove Search.schooldozer.com from your computer, follow the removal guide below carefully. Step 1: Start the removal process by closing all the browsers infected with Search.schooldozer.com. If you’re having a hard time closing them, you can close them using the Task Manager just tap on Ctrl + Shift + Esc. Step 2: After you open the Task Manager, go to the Processes tab and look for the infected browser’s process and end it. Step 3: Then close the Task Manager and tap the Win + R keys to open Run and then type in appwiz.cpl to open Programs & Features in Control Panel. Step 4: From there, look for Search.schooldozer.com or any unfamiliar program that could be related to it under the list of installed programs and once you’ve found it, uninstall it. Step 5: Edit your Hosts File.

• Tap the Win + R keys to open then type in %WinDir% and then click OK.
• Go to System32/drivers/etc.
• Open the host file using Notepad.
• Delete all the entries that contain Search.schooldozer.com.
• After that, save the changes you’ve made and close the file.

Step 6: Reset all your browsers to default to their default state.

Google Chrome

1. Launch Google Chrome, press Alt + F, move to More tools, and click Extensions.
2. Look for Search.schooldozer.com or any other unwanted add-ons, click the Recycle Bin button, and choose Remove.
3. Restart Google Chrome, then tap Alt + F, and select Settings.
4. Navigate to the On Startup section at the bottom.
5. Select “Open a specific page or set of pages”.
6. Click the More actions button next to the hijacker and click Remove.

Mozilla Firefox

1. Open the browser and tap Ctrl + Shift + A to access the Add-ons Manager.
2. In the Extensions, menu Remove the unwanted extension.
3. Restart the browser and tap keys Alt + T.
4. Select Options and then move to the General menu.
5. Overwrite the URL in the Home Page section and then restart the browser.

Internet Explorer

1. Launch Internet Explorer.
2. Tap Alt + T and select Internet options.
3. Click the General tab and then overwrite the URL under the homepage section.
4. Click OK to save the changes.

Step 7: Hold down Windows + E keys simultaneously to open File Explorer. Step 8: Navigate to the following directories and look for suspicious files associated to the browser hijacker such as the software bundle it came with and delete it/them.

• %USERPROFILE%Downloads
• %USERPROFILE%Desktop
• %TEMP%

Step 9: Close the File Explorer. Step 10: Empty the contents of Recycle Bin.

If you suddenly encountered a Windows Error Code 0x80070017 during an Update, Installation or System Restore then it’s probably due to some missing or corrupted system files. This kind of error code can occur during an update, installation, or system restore and the only way out of it is to download the file once again and re-run the installation from the top. Before you start to troubleshoot the problem, you need to create a System Restore Point first. After you create a System Restore point, you can follow the troubleshooting options laid out below to fix the Windows Error Code 0x80070017. You just have to follow the troubleshooting option that applies to your situation and whether you got the error during an update, installation, or during System Restore. Whether you got the error 0x80070017 while updating Windows 10 or installing it or during a system restore, the first thing you must do is run the System File Checker. As pointed out early on, the Windows Error Code 0x80070017 might be caused by corrupted or missing system files so the first thing you can try is to run the System File Checker scan.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow and hit Enter.

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

If you have encountered Windows Error Code 0x80070017 during an Update, then here are some options you need to try:

Option 1 – Delete the files/contents in the SoftwareDistribution Folder

The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. A lot of users tried deleting the files in this folder to fix the problem and so far it has worked. Like them, you can try clearing the Windows Update cache by simply deleting the contents of the folder named “SoftwareDistribution” since Windows apparently can’t clear and re-download the update contents once they are corrupted. Thus, deleting the contents of this folder will make Windows download the contents again which will fix the problem. To do that, follow the steps below.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net stop bits

• After entering these commands, it will stop the Windows Update Service and the Background Intelligent Transfer Service.
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
• Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.

net start wuauserv net start bits

Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.

Option 2 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update Error Code 0x80070017. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go. On the other hand, if you got the error code 0x80070017 during a Windows 10 installation, then it’s because of bad media or corruption in ISO. Here are some troubleshooting steps for this kind of situation:

Option a – Try to create Windows 10 ISO media again

In this option, you will have to create a Windows 10 bootable media and use it to install the latest Windows 10 version. Most users reported that this option works and the reason why it does have something to do with the Windows Update client since the Windows Updates downloaded from the regular Windows Update client seem to create issues such as the error 0x80070017. However, issues like this one don’t occur when the very same Windows Updates are downloaded and installed via an ISO file. Take note that when using a Windows ISO file, you will be asked to choose what you want to do with the previous settings and apps. A lot of users opted for the “Not to keep the old Windows settings” option which has resolved the issue. So if you want to keep the previous settings then you must try to update Windows first while keeping the old settings. However, if it doesn’t work, you have to try installing the latest version of Windows without keeping the previous settings.

• Click this link and then click the Download Tool Now button.
• Next, click the “Use the tool to create installation media (USB flash drive, DVD, or ISO file)…” option and follow the next given instructions on the screen.
• Now select the ISO file option in step 5.
• After that, you should now have an ISO file.
• Next, go to the location where you’ve downloaded the ISO file.
• Then right-click on the Windows 10 ISO file and select the Open with the option and then select File Explorer.
• Now click on “setup.exe” and follow the next instructions that appear on the screen. When asked, you have to select either Nothing (clean install) or Keep personal files only option. Take note that you must not select the “Keep personal files, apps, and Windows settings since it doesn’t really work.

Option b – Run Microsoft’s online troubleshooter

Running Microsoft’s online troubleshooter might also help you fix the Windows update error 0x80070017. This online troubleshooter is known to help in fixing Windows Update errors, it scans your computer for issues that might be causing the problem and then fixes them automatically. If you got the error during System Restore then this means that the files that are being copied from the disk are not making it to the hard drive. To resolve it, here’s what you can do:

Option 1 – Run System Restore in Safe Mode

You might want to run System Restore in Safe Mode and see if it works. Just reboot your PC into Safe Mode and then run System Restore.

Option 2 – Reset Repository

• Boot your PC into Safe Mode.
• Then open Command Prompt as admin.
• Next, type the “net stop winmgmt” command and hit Enter to stop the Windows Management Instrumentation Service.
• After that, go to C:/Windows/System32/wbem. From there, rename the repository folder to “repository-old”.
• Restart your computer.
• After your computer has restarted, open Command Prompt as admin again and then type the “net stop winmgmt” command and hit Enter.
• Next, type the “winmgmt /resetRepository” and hit Enter to reset Repository.
• Restart PC and check if System Restore now works.

Option 3 – Try resetting Windows 10

To fix the error 0x80070017, you can try resetting Windows 10. Doing so won’t get rid of any file in your system – instead of erasing all your media files and documents, it only resets all the system settings and files. Simply go to Settings > Recovery. From there click the Get started button under the Reset This PC section.

If you’ve been using your Windows 10 PC for a long time now, you might have come across a couple of issues – from minimal ones to critical ones like the Blue Screen of Death or BSOD stop errors. One of these BSOD errors you can encounter is the DRIVER_IRQL_NOT_LESS_OR_EQUAL Blue Screen error. This particular BSOD error is caused by iaStorA.sys, iaisp64 sys, Netwtw04.sys, nvlddmkm.sys, ndis.sys, wrUrlFlt.sys, and other driver files on Windows 10. This error indicates that a kernel-mode driver tried to access pageable memory at a process IRQL that was too high. When you encounter this error, just like a typical BSOD error, your computer will abruptly stop and you will see a blue screen with an error message saying:

“Your PC ran into a problem and needs to restart. We’re just collecting some error info, and then we’ll restart for you. (100% complete) If you’d like to know more, you can search online later for this error: DRIVER_IRQL_NOT_LESS_OR_EQUAL (wrUrlFlt.sys)”

The iaStorA.sys file is a software component that’s related to the Intel Rapid Storage Technology by Intel. It is a software solution supported by Intel Smart Response Technology which allows the PC to communicate with the hardware as well as externally connected devices. The Intel Rapid Storage Technology enables the Peripheral Component Interconnect Express or PCIe storage support, serial ATA RAID or Redundant Array of Independent Disks 0, 1, 5, and 10 support, and the PUIS or power-up in standby is also supported. To resolve this kind of BSOD error, you have to update, roll back or fresh-install the problematic driver. Refer to the options laid out below for detailed instructions.

Option 1 – Try removing the Intel Rapid Storage Technology or IRST drivers

The first thing you can try is to fix the Wi-Fi driver or the Ethernet driver on your computer to resolve the BSOD error. Take note that this option works not only on Windows 10 but also other Windows versions.

• Tap the Win + R keys on your keyboard to open the Run dialog box.
• After that, type “devmgmt.msc” in the field and hit Enter or click OK to open the Device Manager.
• After opening the Device Manager, click on the “IDE ATA/ATAPI Controller” entry and expand it.
• Next, right-click on all the driver entries that are appropriately labeled, and then click on Uninstall device.
• Now restart your PC and check if the problem’s fixed or not. If not, proceed to the next given option below.

Option 2 – Try updating the Intel Rapid Storage Technology or IRST drivers

If you’ve already tried uninstalling the IRST driver but you’re still getting the DRIVER IRQL NOT LESS OR EQUAL Blue Screen error when you use your Windows 10 PC, then this means that the drivers might be corrupted or not compatible with the operating system version that you are using right now. So to fix the problem, you have to update your drivers. To do that, follow the steps below.

• The first thing you need to do is to go to your OEM’s website.
• Once you’re already on the OEM’s website, go to the Drivers section and get the latest version for your device and then try to overwrite it.

Alternatively, you can also update the drivers via the Device Manager:

• Tap the Win + R keys on your keyboard to open the Run dialog box.
• After that, type “devmgmt.msc” in the field and hit Enter or click OK to open the Device Manager.
• After opening the Device Manager, click on the “IDE ATA/ATAPI Controller” entry and expand it.
• Next, right-click on all the driver entries that are appropriately labeled, and then click the Update driver option.
• Now restart your PC and check if the BSOD error is fixed or not.

Option 3 – Try using the System File Checker via Command Prompt

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be causing the DRIVER IRQL NOT LESS OR EQUAL Blue Screen error. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

After a lot of backlash about choosing the default Windows browser, Microsoft has officially backed up and brought back a one-click browser change into Windows 11. For anyone who is not aware, when Windows 11 was released if you wanted to switch to another browser you had to go into the settings app and choose the default browser for different types of file extensions like HTML, HTM, PDF for opening on the web, etc. Of course, this was completely unnecessary and it was not well received by users. So after some time, Microsoft backpedaled to standard one click, choose your default browser solution that existed in the previous version of Windows OS. Altho sometimes Microsoft knows how to irritate its users base, it is good to know that they can also listen and fix things that are required.

If your Microsoft Edge browser and Windows Store apps are now unable to connect to the internet after you have just installed the newly released Windows 10 v1809 October 2018 update, then this post might help. As you know, Microsoft has made a change recently and because of this, some users are getting the “Hmm, we can’t reach this page” error when they try to open Microsoft Edge as well as other pre-installed apps like News, Mail, and so on. Aside from that, you also won’t be able to connect the Microsoft Store apps to the internet. What’s strange is that you can connect to the internet using other programs like Google Chrome, Internet Explorer, and many more. Apart from checking your internet connection, there are other things you can to resolve the problem. If your Windows Store apps are not able to connect to the internet and you’re only getting the Error 80072EFD, then you might have to enable IPv6 as the new Windows 10 v1809 requires IPv6 to be enabled so that you can use the UWP apps. And so you have to enable IPv6 in the network card along with IPv4. To do so, follow the steps below. Step 1: Tap the Win + R keys to open the Run dialog box. Step 2: After that, type “ncpa.cpl” and hit Enter or click OK to open Network Connections. From there, you will see your currently connected network profile. Step 3: Right-click on your network profile and select Properties and then go to the Networking tab and look for the “Internet Protocol Version 6 (TCP/IPv6)” and select its corresponding checkbox. Step 4: Now click the OK button to save the changes made and restart your computer.