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Recently, a number of Windows 10 users reported an issue wherein they try to print from their PCs but were unable to and got an error message instead that states, “Port in use, please wait”. However, no matter how long they waited, nothing changed and they were still unable to print from their computers. On the other hand, when some of the users attempted to print wirelessly from their mobile devices, the printing continues which indicates that there is some issue between the computer and the printer. So if you are one of the users who are currently facing this problem, then this post should help. To fix this issue with your Printer, here are some possible fixes you can try that might work.

Option 1 – Run the Printer Troubleshooter

The first thing you can do to fix the “Port in use, please wait” error is to run the Printer Troubleshooter. This built-in troubleshooter in Windows 10 can help you fix most print issues. It checks if you have the latest printer drivers and then tries to fix and update them automatically. Aside from that, it also checks if you have connectivity issues or if the Print Spooler and the required Services are running fine. To run it, follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “msdt.exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
• Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Option 2 – Try updating the Printer drivers

You might also want to try updating your printer drivers. All you have to do is locate the USB Composite Device. For complete details, follow the steps below.

• First, click the Start button and type “device manager”.
• Then click on the “Device Manager” from the search results to open it.
• From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
• Restart your PC and then click the “Search automatically for updated driver software” option.

Note: You also have the option to download the latest version of your Printer from the manufacturer’s website.

Option 3 – Try selecting the correct port for your Printer

If the first two options given above didn’t work, then maybe it’s time to select a correct port for your printer since the wrong port has been selected which is why you’re getting the “Port in use, please wait” error.

• Open “Devices and Printers” from the Start search.
• Next, look for your printer from the list of devices and right-click on it, and then select Printer Properties.
• Now go to the Ports tab under the newly opened Properties window and make sure that the port type matches the connection on the list of ports currently in use.

Note: If your printer is using a USB connection then the port should have a USB or DOT 4 in its description but if your printer is using a network connection then it should have the following description:

• WSD
• Network
• IP

And if you notice that there are several listings for the same type of port, you have to change the selection to a different one and then click the OK button to save the changes made.

What is Search.schooldozer.com? And how does it function?

Search.schooldozer.com is a browser extension that functions as a search engine. It is developed and maintained by “Schooldozer”. It claims to improve users’ browsing experience by providing them with improved search results. However, it does not really do the things it claims to do. In fact, they’re quite the opposite ones – instead of improving the browsing experience, it makes users’ browsing experience unsafe and full of sponsored content. This is in contrast to what it states in its Privacy Policy:

“Install applications the easy way and without the hassle, using the Schooldozer downloader. The Schooldozer platform stems from years of experience with installing applications, resulting in a highly optimized process, yielding faster downloads, better user experience, and more successful installations.”

In addition, once installed Search.schooldozer.com is installed, it will change the default settings of a browser such as the default search engine, homepage, and new tab page. This is why security experts regard this browser extension as a browser hijacker and a potentially unwanted program. The modification of the browser's settings allows it to control users’ browsing by redirecting them to sponsored sites as well as deliver sponsored content from its affiliated sites in order to gain profit via pay-per-click marketing. And if you think that the ads it displays are harmless, think again for some of these ads can redirect you to suspicious websites that might contain harmful content. What’s more is that this browser hijacker can also keep track and monitor all your browsing activities in order to obtain your browsing data like search queries, what sites you always visit, browsing history, browser type, OS version, and so on. The information collected is then used and may even be shared with its affiliated third parties to deliver more customized and personalized advertisements.

How is Search.schooldozer.com distributed over the web?

Like a typical browser hijacker, Search.schooldozer.com is distributed using the software bundling method where several unknown and unwanted programs are bundled in a software package. Thus when you install any software bundle, make sure to always opt for the Custom or Advanced installation setup rather than the quick setup to avoid installing unwanted programs like Search.schooldozer.com. To remove Search.schooldozer.com from your computer, follow the removal guide below carefully. Step 1: Start the removal process by closing all the browsers infected with Search.schooldozer.com. If you’re having a hard time closing them, you can close them using the Task Manager just tap on Ctrl + Shift + Esc. Step 2: After you open the Task Manager, go to the Processes tab and look for the infected browser’s process and end it. Step 3: Then close the Task Manager and tap the Win + R keys to open Run and then type in appwiz.cpl to open Programs & Features in Control Panel. Step 4: From there, look for Search.schooldozer.com or any unfamiliar program that could be related to it under the list of installed programs and once you’ve found it, uninstall it. Step 5: Edit your Hosts File.

• Tap the Win + R keys to open then type in %WinDir% and then click OK.
• Go to System32/drivers/etc.
• Open the host file using Notepad.
• Delete all the entries that contain Search.schooldozer.com.
• After that, save the changes you’ve made and close the file.

Step 6: Reset all your browsers to default to their default state.

Google Chrome

1. Launch Google Chrome, press Alt + F, move to More tools, and click Extensions.
2. Look for Search.schooldozer.com or any other unwanted add-ons, click the Recycle Bin button, and choose Remove.
3. Restart Google Chrome, then tap Alt + F, and select Settings.
4. Navigate to the On Startup section at the bottom.
5. Select “Open a specific page or set of pages”.
6. Click the More actions button next to the hijacker and click Remove.

Mozilla Firefox

1. Open the browser and tap Ctrl + Shift + A to access the Add-ons Manager.
2. In the Extensions, menu Remove the unwanted extension.
3. Restart the browser and tap keys Alt + T.
4. Select Options and then move to the General menu.
5. Overwrite the URL in the Home Page section and then restart the browser.

Internet Explorer

1. Launch Internet Explorer.
2. Tap Alt + T and select Internet options.
3. Click the General tab and then overwrite the URL under the homepage section.
4. Click OK to save the changes.

Step 7: Hold down Windows + E keys simultaneously to open File Explorer. Step 8: Navigate to the following directories and look for suspicious files associated to the browser hijacker such as the software bundle it came with and delete it/them.

• %USERPROFILE%Downloads
• %USERPROFILE%Desktop
• %TEMP%

Step 9: Close the File Explorer. Step 10: Empty the contents of Recycle Bin.

As you know, one of the most useful web browsers all over the globe is Google Chrome. However, it is not without flaws as you could encounter errors while using it. One of these errors is the ERR_UNSAFE_PORT error. This kind of error is caused by the data being accessed using a port that isn’t recommended. When you encounter this kind of error in Chrome, you will see the following error message on your screen:

“The webpage is not available, The webpage at <Address> might be temporarily down or it may have moved permanently to a new address. Error code: ERR_UNSAFE_PORT”

In this post, you will be guided on how you can fix the ERR_UNSAFE_PORT error in Google Chrome on your Windows 10 computer. You can try to set allowed ports or reset or reinstall Google Chrome. For more details, refer to the given options below.

Option 1 – Try to set allowed ports

• To get started, open Google Chrome.
• After that, go to the Shortcut tab and type the following after the whole address in the field named Target: --explicitly-allowed-ports=xxx
• It should look like this “C:/Documents and Settings/User/Local Settings/Application Data/Google/Chrome/Applicationchrome.exe --explicitly-allowed-ports=6666”.
• Now click on Apply and click OK to save the changes made.

Option 2 – Reset Chrome

Resetting Chrome can also help you fix the error. This means that you will be restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:

• Open Google Chrome, then tap the Alt + F keys.
• After that, click on Settings.
• Next, scroll down until you see the Advanced option, once you see it, click on it.
• After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
• Now restart Google Chrome

Option 3 – Try to clean reinstall Chrome

There are instances when programs leave files behind after you’ve uninstalled them and the same thing can happen to Chrome so before you reinstall Chrome, you have to make sure that you have deleted the User Data folder. To do so, refer to the following steps:

• Hit the Win + R keys to open the Run dialog box.
• Next, type “%USERPROFILE%AppDataLocalGoogleChromeUser Data” in the field and hit Enter to open the User Data folder.
• From there, rename the default folder and name it something else, e.g. “Default.old”.
• After that, install Google Chrome again and check if the issue is now fixed.

It seems that last few days we were riding some Razer bandwagon but rest assured that we are not sponsored by them in any way, truth is that simply they come up with some interesting accessories which I believe are worth covering. Gaming Chair itself comes in two colors, fully black and green black combination and it is not really an entry-level chair if we are talking about price. The chair itself is around 600USD depending on the distributor and considering that price range it is placed in more top cream of gaming chairs but it is worth every dime.

Iskur Specifications

Iskur is made of a steel frame with a reinforced plywood lumbar support frame for added weight tolerance. Frame and lumbar support are surrounded with memory foam and all of that is wrapped in cotton and polyester layer which is again wrapped in multi-layer synthetic leather making the chair very durable for long hours of daily use. The chair also comes with a memory foam head cushion which is detachable and removable if you do not wish to use it. On the Razer website among specifications, it stands that the chair is best suited for persons from 5’6” – 6’2” (170 – 190cm) height and up to 299lbs (136kg).

Features

The chair has, of course, height adjustment as any gaming chair and surprisingly it has great control for the armrest. The armrest can be adjusted in 4 different ways: up & down, left & right, forward & backward, and inward & outward. The backrest can be also tilted up to 26 degrees angle. All of these features are great and good but there is one more feature that really makes this chair stand out from rest and it is Lumbar support. Iskur has an adjustable lumbar support system on the lower part of the backrest. With your lumbar support secured, you can then make the necessary tweaks to optimize the rest of your posture using the Razer Iskur’s adjustable height, backrest, and armrests.

Conclusion

Razer Iskur is neither cheapest nor perhaps the best gaming chair you can buy, but it is a really good one. It is well manufactured and made to feel and look like a premium product that actually it is.

PFN_LIST_CORRUPT Blue Screen - What is it?

PFN_LIST_CORRUPT is a blue screen of death error code. It occurs when the PFN (Page Frame Number) list becomes corrupt. The Page Frame Number is basically used by your hard drive to determine your location of each one of your files on the disk. This error may occur when starting up the program or while using it. Blue screen of death errors occurs without any warnings. The program disrupts all of a sudden and the computer screen turns blue.

Solution

Error Causes

PFN_LIST_CORRUPT Blue Screen error may occur due to multiple reasons. Some of the common reasons include:

• Hardware problems
• Device driver issues
• Registry problems
• Viral Infection

It is recommended to resolve the PFN_LIST_CORRUPT Blue Screen of Death error immediately without any delay virtually because this error can be quite fatal to your PC. It can pose serious threats to your system like system freeze, crash, failure, and valuable data loss. Furthermore, if the error is related to viral infection, it can expose you to privacy issues, data breaches, and cybercrime too.

Further Information and Manual Repair

This is a critical PC error but easy to resolve. You don’t need any technical expertise to fix this error on your PC. Here are some quick and easy methods to resolve PFN_LIST_CORRUPT Blue Screen error:

Method 1: Install Compatible Device Drivers

Sometimes when new hardware is added to the PC, you need to install updated versions of the device drivers to ensure there are no incompatibility issues. Incompatibility between the hardware and device drivers may generate PFN_LIST_CORRUPT Blue Screen of death error on your screen. To resolve, it is advisable to download and install the latest updated versions of the device drivers from the manufacturer’s website.

Method 2: Scan for Viruses

PFN_LIST_CORRUPT Blue Screen of Death error may occur due to viral infection too. Viruses and spyware enter your PC when you log on to unreliable websites and download programs from there or open phishing emails on your PC. These viruses corrupt and damage programs and files resulting in such errors. To fix the issue, you need to install a powerful antivirus and ensure all kinds of viruses and spyware are detected and removed from your system.

Method 3: Clean and Restore the Registry

PFN_LIST_CORRUPT Blue Screen error indicates poor PC maintenance. When you don’t clean and remove unnecessary and obsolete files like junk files, bad registry keys, cookies, internet history, temporary files, and invalid entries from the registry, the registry overloads and gets damaged. These files accumulate taking up a lot of disk space and also corrupt system files. If these files are not removed timely, it results in registry issues like a blue screen of death errors and run-time errors. To remove these files and clean the registry, you need to install a powerful registry cleaner. Whether the underlying cause for PFN_LIST_CORRUPT Blue Screen of Death error on your PC is viral infection or registry issues, to resolve the BSOD error code in seconds download Restoro. This is a cutting-edge and multi-functional PC fixer deployed with both an antivirus and a registry cleaner. Additional features include a system optimizer too. It is user-friendly and easy to operate. You can download it on all Windows versions without any hassle. It is safe and bug-free. The registry cleaner feature scans and removes all unnecessary files, cleans and repairs the registry while the antivirus utility simultaneously removes all kinds of malicious software including spyware, viruses, Trojans, and malware. Click here to download Restoro now and resolve the PFN_LIST_CORRUPT Blue Screen of Death error immediately!

What is Error Code 0xC004C003?

Error code 0xC004C003 has to do with activating Windows 10 after a clean install. This problem has been a frequent nuisance to users trying to update from Windows 7 or 8.1 following the invite path they got from Microsoft.

Solution

Error Causes

There are several problems that may have caused error code 0xC004C003. The most common of them are:

• The product key entered was invalid, and cannot be used to activate the new OS.
• The user followed the proper installation procedure, but the Windows update servers were too busy to handle the activation at that moment.
• The free upgrade invitation was followed but after the reinstallation, the copy of Windows 10 was still not activated.
• The user tried to perform a full clean install of Windows 10 instead of upgrading from Windows to Windows 10

Further Information and Manual Repair

A lot of solving error code 0xC004C003 has to do with the method in which the user has tried to update the system. If one decided to try and update the program before being invited to do so by the update manager, he must wait. Unfortunately, if one chooses to do it on his own and download a clean install, he was never given a product code to authenticate the process. There are two options to address error code 0xC004C003 — either restore to the previous Windows Operating System or call Microsoft (or visit their Website) and purchase a product key. The Windows update servers are very busy. There are lots of Microsoft users around the world, and the servers are doing their best to get to each and every one of the users as fast as possible, but they can only move at a certain speed. Your best bet is to sit back and wait a while. But what if you were invited, and properly downloaded Windows 10, then decided to do a clean install? It is advised that one do not try to enter Windows 7 or 8.1 serial code as this will not work. However, unlike the problem above, these users will NOT need to purchase a product key. According to Microsoft Support Staff, the installation servers are also very jammed because of the high numbers of installations going on right now. No matter what posts you may read, the key IS genuine, and it is NOT blocked, broken, or invalid. To check if Windows has been properly activated, open the Command Window. Make sure you are logged into an administrator profile; otherwise this check will not work. Type in “slmgr.vbs/ato” and click Enter and then wait. While waiting, the command will check on the status of the activation. Windows Script Host will open and show whether or not it is activated. A lot of users have reported that the activation did not work for the first few times. However they later reported after some more attempts, no issue was found in the way the operating system updated and that the activation process went smoothly. This is most likely due to the overload on the Windows Update servers, so bear with Microsoft. Users have reported that when trying to correct error code 0xC004C003, they have followed the upgrade path and then been told by Microsoft that the key was invalid and they had to purchase a new one. If the upgrade path provided by Windows 7 and Windows 8.1 is correctly followed then there is nothing to worry about Just wait a while and try it again. If there are prolonged issues, speak with a technician by visiting the Microsoft website and contacting the help center by calling the number provided. Give them all relevant information and they will be sure to help accordingly. The best solution to fix error code 0xC004C003 is to wait. In essence, the user will be waiting to reenter the same product key. According to Microsoft, and many user posts found online, it is recommended to wait a while and then try to activate again. This seemed to be an answer to most users' problems, and seem to work just fine. If the problem persists, take it to a windows repair technician to have it sorted out. If that does not work, use a powerful automated tool to fix the problem.

If you were trying to install a program on your Windows 10 computer but encounter an error instead that says, “Error 1310, Error writing to file: <PATH>, Verify that you have access to that directory” then read on as this post will guide you on how you can fix it. This kind is a fairly common type of error encountered by many Windows users. You can get this error when you try to install certain programs like Excel, AutoCAD, Adobe Photoshop, and some other Adobe products on Windows. One of the most likely causes for this error is that the required files or location is already used by some other software which means that Windows finds that you are trying to overwrite a software that is already installed. Aside from that, it could also occur if the program installer does not have access to write to that directory. To fix Error 1310, here are some potential fixes that could help.

Option 1 – Clear up temporary or junk files

The error could be caused by some temporary or junk files in your computer and so you need to clear them up to fix the problem. You can achieve that using the Storage Sense feature.

• Open Setting > System > Storage from the WinX Menu.
• From there, you will see a list of all the local and connected storage devices along with the details on the free space. Make sure that Storage Sense is on.
• Next, find a link that says “Free Up Space” and click it to open.
• After that, a screen which is the built-in program in Windows 10 will appear and will scan your computer for the following junk files so you can free up disk space:
  • Windows Upgrade Log Files
  • The system created Windows Error Reporting Files
  • Thumbnails
  • Temporary Internet Files
  • Previous Windows Installation Files
  • Delivery Optimisation Files
  • DirectX Shader Cache
• Choose the files you want to get rid of and then click on the remove files option. Note that you’ll have an idea of the total size as you select any of the junk files listed above.
• Now go to the “Free Up Space Now” section and click the Clean Now button. This will get rid of all the temporary or junk files in your computer and should hopefully fix Error 1310.

Option 2 – Reinstall the program in a Clean Boot State

You can also troubleshoot Error 1310 in a Clean Boot state. It could be that there are some third-party applications in your computer that's preventing the program from getting installed and to isolate this possibility, you need to boot your computer in a Clean Boot State and then try installing the program again. Putting your computer in this state can help you identify which program is the culprit and thus isolates the problem. In a Clean Boot state, your computer will start using only the pre-selected minimal set of drivers and startup programs. Note that you have to disable and enable one process at a time.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After you’ve set your computer into a Clean Boot State, make sure that you’re signed in as administrator and then try to install the program again.

Option 3 – Try to unregister and re-register the Windows Installer Module

• Tap the Win + R keys to open the Run dialog box.
• Then type the “msiexec /unregister” command and hit Enter to unregister the Windows Installer Module.
• Next, type the “msiexec /regserver” command and hit Enter to re-register the Windows Installer Module.
• Now restart your computer and see if un-registering and re-registering the Windows Installer Module fixed the problem or not.

Option 4 – Take ownership of the location where you want to install the app

The next thing you can try to do is to take ownership of the particular folder as this worked for some users who experienced the same problem. But before you do that, you have to create a System Restore Point first, once that’s done, proceed to the given steps below.

• First, locate the concerned folder and right-click on it then select Properties.
• Next, click on the Edit button in the Properties window and click OK to confirm if you got a User Account Control elevation request.
• After that, select user/group from the permission windows or click on the Add button to add another user or group. It would be best if you add “Everyone” to give permission.
• Then check “Full Control” under the “Allow” column to assign full access rights control permissions.
• Now edit the permission to Full Control for “Everyone”.
• Click OK to save the changes made and then exit.
• Finally, try to install the application again.

Microsoft allows its users to download a copy of Windows to install on PCs. However, when you enter the key after the installation and you got the Activation Error 0xC004F212 instead, then it means that the license key and the Windows version you’ve just installed, do not match. When you encounter this error, you will see the following error message on your screen:

“The product key used on this PC didn’t work with this edition of Windows. Activation Error 0xC004F212.”

Every time Microsoft generates a license for a copy of Windows, it is associated with one particular Windows variant. Windows comes in many editions like Enterprise, Home, Professional, and so on. For instance, if you bought a license for Windows 10 Enterprise but you have installed Windows 10 Professional instead, then the activation will surely fail and you’ll encounter the Activation Error 0xC004F212. You will be asked to select which edition you want to install when you reinstall Windows 10 using a digital license. If you opted for an edition other than the one you are licensed to use, then you will most likely get the Activation Error 0xC004F212. If you have purchased your license key from a store or some website, you might want to check back with them about the exact version of Windows. Doing so will help you narrow down the problem. And if you have second thoughts about the license key’s validity, you can just reach out to a Microsoft Support agent to check the validity of the license key. Also, if have bought it from the store, there should be an option to get a refund. That way you can choose to buy the right version of Windows.

Option 1 – Try running the Windows 10 Activation Troubleshooter

The first thing you can do to resolve the Activation Error 0xC004F212 is to run the Windows 10 Activation Troubleshooter. To do so, follow these steps:

• Go to Settings and then select Activation.
• After that, click on the Windows Activation and then troubleshoot. This will help you address most of the commonly found activation issues in Windows devices.

The Windows 10 Activation Troubleshooter will determine if your license key is a valid Windows 10 digital license for an edition that is not currently installed. If it turns out that it’s not, then the troubleshooter will show you how to install the correct edition.

Option 2 – Try forcing Windows 10 ISO to use the right version

You can also try to force Windows 10 ISO to use the correct version depending on the product key. Note that this option only works between Windows 10 Home and Professional version since they both have a common ISO. So if it’s Enterprise, then this option won’t work for you.

• Extract the Windows 10 ISO files using an extractor.
• Then browse to the folder you created and go to the sources folder.
• From there, you need to create a text file named “PID.txt” and make sure to follow the exact format given below:

[PID] Value=xxxxx-xxxxx-xxxxx-xxxxx-xxxxx

Note: “xxxxx” is the KEY to your Windows version.

• Next, you need to create the ISO again or bootable media that will repack everything and then create the Media file. You can use the Media Creation tool for this.

Note: Windows will check the key during the installation and will figure out the right version of Windows.

Option 3 – Contact Microsoft Support for assistance

If you’re at your wits’ end in trying to update your Windows 10 computer, you should consider contacting Microsoft Support for help as they can offer you various options that would make fixing Windows Activation Error 0xC004F212 a lot easier and faster.

All malware is detrimental and the magnitude of the damage will vary greatly depending on the type of infection. Some malware variants modify internet browser settings by adding a proxy server or modify the PC's DNS settings. When this happens, you'll be unable to visit certain or all the sites, and therefore not able to download or install the required security software to clear out the computer malware. If you’re reading this article, chances are, you’re stuck with a virus infection that is preventing you from downloading and/or installing the Safebytes Anti-Malware program on your computer. Refer to the instructions below to remove malware through alternate methods.

Method 1: Install Anti-Malware in Safe Mode with Networking

If the malware is set to load automatically when Microsoft Windows starts, entering safe mode may block the attempt. Since only the minimal applications and services start-up in safe mode, there are rarely any reasons for conflicts to happen. You will need to do the following to remove malware in Safe mode.

• 1) Tap the F8 key continuously as soon as your computer boots, however, before the large Windows logo or black screen with white texts come up. This would invoke the Advanced Boot Options menu.
• 2) Choose Safe Mode with Networking using arrow keys and press Enter.
• 3) When you are into this mode, you will have access to the internet once again. Now, utilize your web browser normally and download Safebytes Anti-Malware.
• 4) After installation, do a complete scan and allow the software to get rid of the threats it detects.

Method 2: Utilize An Alternate Internet Browser to Download Anti-Malware Software

Malicious program code may exploit vulnerabilities in a specific web browser and block access to all antivirus software sites. If you suspect that your Internet Explorer has been hijacked by computer malware or otherwise compromised by cybercriminals, the most effective plan of action is to switch to an alternate web browser such as Chrome, Firefox, or Safari to download your chosen security program - Safebytes Anti-Malware.

Download SafeBytes Anti-Malware for Malware Removal

Method 3: Install and Run Anti-Malware From a USB Drive

To effectively remove the malware, you might want to approach the problem of installing an antivirus software program on the affected computer from a different angle. Adopt these measures to employ a flash drive to fix your infected computer.

• 1) Use another malware-free PC to download Safebytes Anti-Malware.
• 2) Plug the thumb drive into the uninfected computer.
• 3) Double click on the executable file to open the installation wizard.
• 4) Choose the drive letter of the USB drive as the place when the wizard asks you exactly where you would like to install the anti-virus. Follow activation instructions.
• 5) Now, transfer the thumb drive to the infected computer.
• 6) Double-click the antivirus program EXE file on the USB flash drive.
• 7) Click on the “Scan Now” button to start the malware scan.

If no other method of downloading and installing the antivirus software works, then you've no other option than to hit the last resort: a full Windows reinstallation, the only approach known to have a 100% rate of success at virus removal.