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How to Fix: Not a Valid Win32 Application Error

Not a Valid Win32 Application Error - What is it?

Not a Valid Win32 Application error code that indicates either the file or the program you are attempting to run missing or corrupt. And because of this error, Windows is unable to open your desired file or run the program successfully.

Error Causes

The ‘Not a Valid Win32 Application’ is triggered due to multiple reasons such as:

  • Unsuccessful program installation due to damaged disc/CD
  • Corrupted or incompatible file
  • The hard drive is loaded with bad and invalid entries
  • Malware invasion or viral infection

When you come across this error code on your PC, it is advisable to resolve it as it will cause you a great deal of inconvenience hampering program and file accessibility.

Furthermore, if the error code occurs due to malware or viruses, then it can lead to severe data security threats and privacy issues.

Further Information and Manual Repair

To resolve the Not a Valid Win32 Application error on your PC, you don’t need to be a technical expert or hire a professional. Though this error might be crucial it is easy to fix.

Here are some of the many methods that you can try to resolve this error code on your PC:

  • Check for File Compatibility

If you downloaded a file that is not compatible with your Windows version then you will come across this error. In this case, it is advisable to download the file version that is compatible and can run easily on the Windows version installed on your system.

Nonetheless, if the file is compatible but still doesn’t run on your PC, then it’s possible that the file became corrupt during the download.

Try downloading the file again.

  • Check if the CD is Clean

You may also come across the Not a valid Win32 application error code if the program installation from the CD is unsuccessful.

This happens when the CD is dirty or it is scratched. The program does not copy properly onto the computer from the damaged CD. So, if the CD is scratched and dirty, buy a new CD and try installing the program again.

  • Verify the Program You Want to Run is Still on the Computer

If you are running the program from a shortcut, then verify that the program is still installed on your PC. This error may occur if the program is no longer installed on the computer.

If you find the program is not installed on your system, then reinstall and try running the program again.

  • Wrong File Name Issue

Make sure the program or the file you are attempting to run on your system does not contain the same name as the long filename directory it is saved in. For example, running a file named ‘program’ in the ‘program files’ directory can cause errors in some Windows versions.

If this is the issue, then try installing the program in a different directory.

  • Repair Hard Drive

If the hard drive is bad or corrupted, it can also generate the not a valid Win32 application. And because of this error files and programs fail to execute successfully as not all data can be read from the hard drive.

To repair this issue first you need to run defrag and ScanDisk Microsoft built-in tools. These tools check for errors on the hard drive.

  • Run an Antivirus

If the error code occurs due to a viral infection or malware attack on your system, then you must download an antivirus, scan, and remove such malicious software. However, antivirus may slow down the speed of your PC.

So, to resolve speed issues and boost the performance of your system, you may have to download a system optimizer.

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The system found unauthorized changes
If your Windows computer is not booting up and displays Secure Boot Violation – The system found unauthorized changes on the firmware, operating system, or UEFI drivers error message on the screen, then you can follow this tutorial to troubleshoot the problem. When you encounter this kind of problem on your computer, you will get the following error message on your screen:
“Secure Boot Violation The system found unauthorized changes on the firmware, operating system, or UEFI drivers. Press [OK] to run the next boot device or enter directly to BIOS Setup if there are no other boot devices installed. Go to BIOS Setup > Advanced > Boot and change the current boot device into other secured boot devices.”
This kind of error message pops up due to the Secure Boot that protects your computer from running any non-OEM signed boot software during startup. In other words, the Secure Boot firmware is the one that scans for non-signed boot software each time your computer boots up and if it detects anything strange, it will block the boot and will display the error message. To fix this error, there are two things you can try. You can try to disable the Secure Boot or try using a System Restore Point. For more detailed instructions, refer to each one of the options provided below.

Option 1 – Disable the Secure Boot in the BIOS

Disabling the Secure Boot in the BIOS settings is definitely recommended to resolve the issue. To disable Secure Boot, here’s what you have to do:
  • First, boot your computer into Windows 10.
  • Next, go to Settings > Windows Update. From there, check if there is anything that you have to download and install if you see any available updates. Usually, OEMs send and update the list of trusted hardware, drivers, and operating systems for your computer.
  • After that, go to the BIOS of your computer.
  • Then go to Settings > Update & Security > Advanced Startup options. If you click on Restart Now, it will restart your computer and give you all the advanced options.
  • Next, select Troubleshoot > Advanced Options. As you can see, this screen offers you further options including System restore, Startup repair, Go back to the previous version, Command Prompt, System Image Recovery, and UEFI Firmware Settings.
  • Select the UEFI Firmware Settings which will take you to the BIOS.
  • From there, go to the Security > Boot > Authentication tab where you should see Secure Boot. Note that every OEM has its own way of implementing the options so it varies.
  • Next, set Secure Boot to Disabled and set Legacy Support to On or Enabled.
  • Save the changes made and exit. Afterward, your computer will reboot.

Option 2 – Try running System Restore in Advanced Startup Options

Since you probably can’t boot into your Windows 10 computer, you can try to run System Restore again in the Advanced Startup Options.
  • Boot your computer into the Advanced Startup Options screen.
  • From there, you will see some options to troubleshoot when you can’t log in to Windows in the usual way.
  • Now select Troubleshoot > Advanced Options > Command Prompt.
  • After that, type “rstrui” and hit Enter to execute the command which will start the System Restore process.

Option 3 – Make a proper bootable USB Drive/Stick

To make a proper bootable USB drive, you need to use the Windows Media Creation tool. The Media Creation tool in Windows allows you to use the ISO installation file to make a bootable device that you can use to install Windows on your PC. Note that this is kind of different from the usual installation process as it could erase your computer’s current settings and data on the primary drive. Thus, before you proceed, you need to backup all your data into some removable drive and then use the Media Creation Tool to make a bootable drive.
  • After making the bootable drive, you need to plug it into your computer and then reboot.
  • Next, tap the F10 or Esc key to open the boot options.
  • Now set the boot priority of the removable drive the highest. Once the setup comes forth, follow the next onscreen instructions and install Windows without any problems.
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Microsoft Store Error 0x80072F7D in Windows
Check your connection. Microsoft Store needs to be online. It looks like you’re not. Check connection Code: 0x80072F7D
This is the error that you get if trying to open the Microsoft store on Windows 10 and it fails. If you experienced this error and are unable to access the store do not despair we are here to help you. This particular error is usually due to some internet issues, follow the presented guide step by step in order to solve it and be able to access the Windows store again.
  1. Check your Internet connection

    Since this error is closely tied to internet connection it is advisable to first eliminate the obvious and check if your computer is connected to the internet.
  2. Run Network troubleshooter

    Built-in Windows troubleshooter is a great tool and we will be using it in the next few segments in order to locate the issue and fix it. Open Windows 10 Settings app using the WINDOWS + I Click on Network & Internet Click on Network troubleshooter Select network adapter to diagnose Press the Next button.
  3. Run Internet Connections troubleshooter

    Press WINDOWS + I to open the Settings app Click on the Update & Security Click on the Troubleshoot Select Additional troubleshooters option Click on Internet Connections option Hit Run the troubleshooter button.
  4. Run Windows Store Apps troubleshooter

    Press WINDOWS + I to open the Settings app Select Update & Security Click on the Troubleshoot Use the Additional troubleshooters option Click on the Windows Store Apps option Press Run the troubleshooter button
  5. Temporarily disable security software

    Your antivirus or firewall might be interfering with the application, sometimes, in some cases store is detected as a false positive in some security applications, and its access to the internet is cut. Disable your security suite to see if this is the case.
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Fix UNEXPECTED STORE EXCEPTION in Windows 10
Blue Screen of Death or Stop errors are definitely one of the most difficult issues to face in your Windows computer. One of them is the UNEXPECTED STORE EXCEPTION BSOD error. When you encounter this Stop error on your Windows 10 computer, this means that the store component has caught an unexpected exception. There are many potential causes for this error, but we’ve narrowed it down to a few specific causes – for one, this error could be caused by your antivirus program installed on your computer, two, it could also be caused by outdated hardware drivers on your computer, it could also be an error in the file system as well as some issue with the lock screen app, or even output to an unexpected port. Whichever the cause may be, you can use a couple of fixes laid out below. Make sure to carefully follow them.

Option 1 – Try to update your Display driver

  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 2 – Run both the System File Checker scan and DISM tool

If the problem is caused by corrupted system files, then you can use both the System File Checker and the DISM tool. To use them, follow the instructions below.
  • Tap the Win + X keys or right-click on the Start button and click the “Command Prompt (Admin)” option. Alternatively, you can also search for “cmd” in the Cortana search box and right-click on Command Prompt from the search results, and select the “Run as administrator” option.
  • After that, if a User Account Control prompt pops up, click on Yes to proceed.
  • Once the Command Prompt window is pulled up, type the following command and hit Enter:
DISM.exe /Online /Cleanup-image /Restorehealth
  • Wait for the process to be completed. Once it’s done, type the following command and hit Enter:
sfc /scannow
  • The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your PC.
Note: You should see the “Windows Resource Protection found corrupt files and successfully repaired them. Details are included in the CBS.Log %WinDir%LogsCBSCBS.log” message on your screen. On the other hand, if you see the “Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log %WinDir%LogsCBSCBS.log” message instead, then you should run the following command in Command Prompt:
findstr /c:"[SR]" %windir%LogsCBSCBS.log >"%userprofile%Desktopsfclogs.txt"
The command you entered will open up the logs on your Desktop where you can look for files that are causing the error on your computer manually.

Option 3 – Disable Fast Start-up

If you want your computer to boot faster, then you might have enabled Fast Start-up. This feature is ideal for computers that are using a hard disk drive. However, turning on this feature also means that when the computer boots, it might lag some drivers that are loaded when it initially boots up. Thus, it might be the potential cause of the UNEXPECTED STORE EXCEPTION BSOD error. Thus, you need to disable Fast Start-up. To do that, follow these steps:
  • Boot your PC into Safe Mode.
  • Then tap the Win + R keys to open the Run dialog box.
  • Next, type in “control” to open Control Panel.
  • After that, select Hardware and Sound and click on Power Options.
  • Select “Choose what the power buttons do” from the left side menu pane and click on Change settings that are currently unavailable.
  • Afterward, uncheck the “Turn on fast startup (Recommended)” entry and click on Save Changes.
  • Now restart your PC for the changes to take effect and then check if the problem’s fixed afterward.

Option 4 – Try to run the Chkdsk utility

You can also run the Chkdsk utility to resolve the UNEXPECTED STORE EXCEPTION BSOD error. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the Chkdsk utility comes in. The Chkdsk utility repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the following command and hit Enter:
chkdsk /f /r
  • Wait for the process to be completed and then restart your computer.
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Fix Windows Update Install Error 0x80070005
If you are checking for an update on your Windows 10 PC and you got the error 0x80070005 due to some ACCESS DENIED permissions issue, then read on as this post will show you what you can do to fix the problem. For some reason, the Windows Update does not have enough rights or permissions to continue further which is why you’re getting an error instead. Thus, the first thing you can do before you troubleshoot further is to make sure that you’re logged in as admin. However, if you’re already logged in as one, then here are some suggestions that might help you fix the Windows Update Install Error 0x80070005.

Option 1 – Restart your computer and try installing the Updates again

You can restart your computer and then try installing the updates once again. There are instances when a simple restart resolves Windows Update errors. Thus, after you restart your computer, check for updates once again and see if you’re still getting the error or not.

Option 2 – Delete the contents in the Software Distribution folder and Catroot2 folder

  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
  • Type each one of the following commands.
net start wuauserv net start cryptSvc net start bits net start msiserver
  • After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 3 – Try running the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error 0x80070005. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 4 – Take control of the User App Data

There are times when permission to access the files is not configured correctly. As a result, it blocks the downloading of the updates. Thus, you have to take full control of the User App Data which is placed at C:/Users/USERNAME/AppData.
  • First, go to C:/Users/USERNAME/AppData and right-click on it then select Properties.
  • Next, click on the Edit button in the Properties window and click OK to confirm if you got a User Account Control elevation request.
  • After that, select user/group from the permission windows or click on the Add button to add another user or group. It would be best if you add “Everyone” to give permission.
  • Then check “Full Control” under the “Allow” column to assign full access rights control permissions.
  • Now edit the permission to Full Control for “Everyone”.
  • Click OK to save the changes made and then exit.

Option 5 – Try to update Windows after a couple of minutes or an hour

There are times when the issue is from Microsoft’s end. It could be that there’s some issue with Microsoft’s server so it would be better if you give it a couple of minutes or an hour or so before trying to run Windows Update again.
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Could not connect to the System Event
Could not connect to the System Event explanation: Although logging into a Windows 10 computer may seem like a simple process, it’s actually not since the Windows operating system has built a mechanism in a way that any third party or malware intervention would not compromise access to the system. This mechanism is supported by numerous services, functions, and DLL files. And Microsoft has been taking this security to a whole new level with the introduction of Windows Hello. Recently, a number of users reported getting the “Windows could not connect to the System Event Notification Service service. Please consult your system administrator” error when logging into their computers. While some users also reported that although they can log in, they encounter the same error message from the Notification area. There are several options you can check out to resolve the error. You have to check the status of several Windows Services and make sure that they are running. You also have to reset Winsock as well as run the System File Checker scan.

Option 1 – Check for certain Windows Services

  • First, you need to tap the Win + R keys on your keyboard to open the Run dialog box.
  • Next, type “services.msc” in the field and click OK or tap Enter to open the Windows Services Manager.
  • After that, you will see a list of services and from there, look for the following Windows Services:
    • DHCP Client
    • System Event Notification Service
    • Windows Font Cache Service
  • Now make sure that the Startup Type of each service is started and running.

Option 2 – Try resetting the Winsock drivers

  • In the Start Search, type “command prompt” and right-click on Command Prompt from the search results, and then select the “Run as administrator” option.
  • After opening Command Prompt, execute this command: netsh winsock reset
Note: If you are using IPv4, execute the “netsh int ipv4 reset” instead. On the other hand, if you are using IPv6, execute the “netsh int ipv6 reset
  • Now exit Command Prompt and see if the error is now fixed.

Option 3 – Try running System File Checker or SFC scan

You could also run System File Checker or SFC scan to fix the BSOD error. It is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Reboot your PC.
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Folder shortcuts in Windows 11 on Start menu
Special folders like music, pictures, download, videos, etc, can be placed as shortcuts in the start menu inside Windows 11 for easy access. Shortcuts will appear in the start menu on the bottom as simple glyphs. They are not present in the start menu by default so it needs to be turned ON first. Folder shortcutsIf you want to place these icons in your Star menu follow this step-by-step guide and you will have them in no time.
  1. Open Windows settings
  2. In settings go to Personalization > Start
  3. In Start click on Folders
  4. On the given list of Settings, File Explorer, Documents, Downloads, Music, Pictures, Videos, Network, and Personal folder click on the switch beside them if you want them as shortcuts in the Start menu. You can choose whichever you want.
  5. Close settings
You can revisit the settings menu to add more icons or remove some of them later if you wish so.
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How to Fix the Waol.exe Error

Waol.exe Error - What is it?

Waol.exe is an executable file located in a subfolder of "C:\Program Files" - usually C:\Program Files\America Online 9.0a. Waol.exe is not a core file but it is an important part of AOL (American Online) utilities. It ensures the AOL programs run smoothly on your system. The Waol.exe error occurs when the AOL program fails to execute and run properly. The error message is displayed in the following format:

“Waol.exe has encountered a problem and needs to close. We are sorry for the inconvenience.’

Solution

Restoro box imageError Causes

Waol.exe error typically occurs when this executable file gets infected by a virus, Trojan, adware, or spyware. When this happens the file location also changes. Therefore the best way to verify if your PC is under attack by malicious software is to check the Waol.exe file location on your PC. If the file is found in some other location instead of its correct disk location, then you must immediately fix this error before the damage sets it. Malicious software like viruses and spyware are notorious for slowing down PC performance and besides they give access to hackers to break into your system and manipulate your confidential and private data saved on your PC. This exposes you to serious privacy errors and data security dangers including identity thefts, cybercrime, and data breaches. Furthermore, viruses can also corrupt the computer’s registry and lead to system failure and crashes.

Further Information and Manual Repair

To resolve Waol.exe error many PC users seek an antivirus. Though this also helps resolve the issue but you should know that an antivirus has certain limitations. It is known to slow down the system speed and will only remove viruses from your PC. This means if the virus has affected the registry of your PC, it will not resolve that, and to repair your registry you may then have to download a registry cleaner separately on your system thereby reducing the PC speed even more. To ensure all kinds of malware are removed and registry issues resolved along with system speed optimization, it is recommended to download Restoro. This is an advanced, innovative, and multi-functional PC repair tool deployed with a variety of powerful utilities. These include a registry cleaner and a system optimizer. It is safe, efficient, user-friendly, and compatible with all Windows versions including Vista, XP, Windows 7, 8, 8.1, and 10. The antivirus feature embedded inside this software detects scans and removes all malicious programs infecting your PC immediately. It resolves all your system’s privacy issues and makes sure that your system is inaccessible to hackers. Besides this, the registry cleaner removes files cluttering and damaging the registry and also restores it. With the help of the system stability detector, it detects errors causing PC slowdowns and resolves them too thereby boosting the speed of your PC dramatically. To resolve Waol.exe error right away, click here to download Restoro today.
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Repairing a corrupt Group Policy in Windows
If you recently made some changes in your Windows 10 computer using the Group Policy Editor but they were not reflected and you got errors instead, it could be that your Windows computer wasn’t able to read the Group Policy file (registry.pol). To resolve this kind of issue, you have to repair the potentially corrupted Group Policy using the options given in this post. .As you know, Group Policy is a feature in the Microsoft Windows Active Directory which allows an admin to make changes in the features on Windows PCs that are on the network. So if the modifications you just made weren’t successfully applied, then there could be something wrong with the registry.pol file on the client or it could also be that the Group Policy folder is missing. To fix this issue in the Group Policy, you need to refer to the given suggestions below and make sure that you have admin privileges as you execute them.

Option 1 – Try to delete or recreate the missing registry.pol file

The entire settings of the Group Policy are stored in the registry.pol file so if it went missing, all the changes you make will not be reflected. The good thing is that you can recreate it but if the file exists and is corrupted, you need to delete it first before you recreate it.
  • First, go to the C:/Windows/System32/GroupPolicy/Machine location.
  • And from there, check if the registry.pol file exists or not. If it’s there, just delete it permanently by tapping the Shift + Delete keys.
  • Now it’s time to recreate the file. Just open Windows PowerShell with admin privileges by tapping Win + X + A keys.
  • After opening PowerShell, type this command: gpupdate /force
  • The command you entered will recreate the registry.pol file and will refresh the Group Policy. Restart your computer.

Option 2 – Try recreating the secedit.sdb file

The security settings of Group Policy are stored in the secedit.sdb file so if you made some changes to security and they weren’t reflected, you can try to delete and recreate the secedit.sdb file instead of deleting the Group Policy file. All you have to do is navigate to the C:/WINDOWS/security/Database folder and look for the secedit.sdb file and rename it or move it to another folder. After that, restart your computer. Once your computer has restarted, the secedit.sdb file will be created again.

Option 3 – Try to reset the Group Policy to default

You can also try to reset the Group Policy back to its default state. There are several ways you can do that. You can either use the gpupdate or the secedit command in the Windows PowerShell to do that. Resetting the Group Policy will resolve any issues that could be caused by its current settings.

Option 4 – Try to perform System Restore

System Restore can also help resolve the Group Policy issue. It could be that prior to the issue, you’ve made some changes in the system that might have affected the Group Policy. To undo these changes, perform System Restore.
  • First, tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 5 – Use the DISM tool

You can also try running the Deployment Imaging and Servicing Management or DISM tool. This tool will repair the Windows System Image as well as the Windows Component Store in your Windows 10 computer. So if there are any missing or corrupted folders and files, the DISM tool can restore and repair them. As a result, any system consistencies and corruptions will be fixed. To run this tool, follow these steps:
  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, input each one of the commands listed below sequentially to execute them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-Image /RestoreHealth
  • Once you’ve executed the commands given above, restart your computer.
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The procedure entry point could not be located
If you receive an error message that says, “Entry point not found, The procedure entry point could not be located in the dynamic link library” on your Windows 10 PC, then you will find this post useful for this will provide you some potential fixes to fix the error. This kind of error can occur if a program fails to locate the DLL library that it needs in order to run. It can also occur if the library is not in the specified directory in the path or if the DLL file has gone missing or has become corrupted. To fix the “The procedure entry point could not be located in the dynamic link library” error, check out the following options given below.

Option 1 – Try to reinstall the program

The first thing you can do to resolve the error is to uninstall the program that throws the error and download its latest version from its official site and then install it again.

Option 2 – Run System File Checker scan

If reinstalling the program didn’t work, you can also try running the System File Checker or SFC scan to fix the error. System File Checker is a command utility built into your computer that helps restore corrupted files and missing files. Refer to the following steps to run it:
  • Hit the Win + R keys to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
 Reboot your computer.

Option 3 – Try checking the details in the Event Viewer

The Event Viewer can also help you resolve the error as it contains detailed information about the error that could help you pinpoint its root cause and resolve it.

Option 4 – Try to re-register the problematic DLL file

You may have to re-register the ntdll.dll file using the regsvr32.exe before you can successfully install the program and fix the error. The Regsvr32 tool is a command-line utility that can be used to register and unregister OLE controls like DLL and ActiveX (OCX) controls in the Windows operating system. Follow the steps below to use it.
  • Open Command Prompt as admin from the WinX menu.
  • Next, type the following commands in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
    • exe /[DLL file]
    • exe [DLL file]
Note: Replace “[DLL file]” with the name of the DLL file that was pointed out in the error.
  • After you execute the given commands, you should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully. After that, try to install the program again and see if it now works.

Option 5 – Try to replace the DLL file with a trusted source

  • First, you need to get the new DLL file from another computer with preferably the same file version number.
  • After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
    • x86: This PC > C:/Windows/System32
    • x64: This PC > C:/Windows/SysWOW64
  • Next, type “cmd” in the Cortana search box and right click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
  • Now type the “regsvr32 ntdll.dll” command and hit Enter.
  • Restart your PC and check if the error is now fixed.

Option 6– Try to scan your computer using Windows Defender

It is also possible that the DLL file might be infected with malware or virus which could explain why you’re getting the error. Thus, you have to scan your computer using security programs like Windows Defender.
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
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Windows computer goes to sleep automatically
If your Windows 10 computer or laptop keeps on going to sleep randomly even when you’re using it, read on as this post will walk you through the process of resolving the problem. There are a number of users who reported about how their Windows 10 computers would automatically go into Sleep Mode. One particular user claimed that when he installed a fresh Windows 10 version he began experiencing the same problem. It turns out that the screen goes to sleep but what’s odd is that the power lights and the keyboard are still working. The computer is also warm to touch which shouldn’t be the case when it is in sleep mode. And when some users tried checking the event log, it showed them that the computer didn’t actually go into sleep mode but it shut down instead. To fix this issue, here are some possible fixes that could hopefully work.

Option 1 – Edit the Power Plan settings using Control Panel

  • Click the Cortana button and type “control panel” in the field and select the appropriate result to open Control Panel.
  • After opening Control Panel, click on the Power Options.
  • From there, select the “Edit Plan Settings” option and make sure that the option to “Put the computer to sleep” is set to Never.

Option 2 – Edit the Power Options using Settings

  • Tap the Windows key + I to open the Settings app.
  • After that, select Settings and go to the Power & sleep section.
  • Next, set the system to “Never” when the device is running on battery power or plugged in.
  • Now restart your computer to make sure that everything is working properly.

Option 3 – Try running the Power Troubleshooter

Another option that could help resolve the problem is the Power Troubleshooter. This built-in troubleshooter in Windows can help you get things up and running again.

Option 4 – Troubleshoot Sleep Mode issue in a Clean Boot State

The issue with Sleep Mode might be caused by some third-party programs installed on your computer. This program might be the one that puts your computer to sleep and so to isolate this possibility, you have to put your PC in a Clean Boot State using the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to install the Windows Updates or upgrade again.

Option 5 – Try checking the Sleep Advanced Settings

  • Click on the Windows key and type “control panel” in the field and select the related search result.
  • Next, select the Security and Maintenance option and click on the Power Options.
  • After that, you have to select the Change Plan Settings but keep in mind that this option is barely readable so you need to read each option carefully.
  • Now click on the Change advanced power settings button and a new window will appear.
  • Then look for the “Sleep” option and expand it to select the Allow hybrid sleep” option. Turn this option off and close all the opened windows.
  • Reboot your computer and check if your computer now functions properly. If it still didn’t work, you may have to reverse the changes you’ve made.

Option 6 – Try installing v9 or 10 of the MEI or Intel Management Engine Interface

Note that this option only applies to users who are using an HP laptop. And if your motherboard does not support Hybrid Sleep, you might have to downgrade the Intel MEI to version 9 or 10. To install v9 or v10, you need to go to the HP Drivers & Downloads page and look for the MEI driver version 9 from the website’s Driver Chipset section. Once you’ve downloaded the driver, install it and if a dialog box warning pops up, simply ignore it and proceed.

Option 7 – Update the device drivers

  • Reboot your computer into Safe Mode with networking support.
  • Tap the Win + R keys on your keyboard to open the Run dialog box.
  • After that, type “devmgmt.msc” in the field and hit Enter or click OK to open the Device Manager.
  • After opening the Device Manager, update all the outdated Device drivers on your computer.
  • Next, right-click on all the driver entries that are appropriately labeled, and then click the Update driver option.
  • Now restart your PC and check if your computer is now back to normal.
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