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How to Fix Media disconnected error message on Windows 10

A computer with no internet connection is like a mobile phone that can’t call nor text though you can still use it for other things. So if you are having problems with your computer’s internet connection, worry not as there are some basic things you can try before you go over the actual troubleshooting. Just make sure that you really have working internet. To verify it, try connecting your other devices. Aside from that, you must also make sure that your computer is connected properly over cable or connected to the router over the Wi-Fi. Once you have all these things covered, now’s the time to start troubleshooting the problem with the help of the instructions prepared below. To be more specific, this guide will walk you through what you can do when you encounter a particular internet connection problem where you get the Media State Media disconnected error message on your Windows 10 computer.

Before you troubleshoot the problem, you need to first check the internet connection status on your computer. To do that, follow these steps:

  • Type in “cmd” in the Cortana search box.
  • From the search results, right-click on Command Prompt and select “Run as administrator” from the context menu.
  • After opening Command Prompt with administrator privileges, type in the ipconfig /all command and hit Enter.
  • After you enter the command, you will see a list of all the connected media like the Ethernet, Wi-Fi along with its status, and more. From there, you need to check everything closely. I notice a message that says, “Media State . . . . . Media disconnected”, then your internet connection is indeed having issues.

Refer to the options below to fix the Media State Media disconnected error message on your Windows 10 PC.

Option 1 – Try resetting WINSOCK and IP Stack

  • Type in “cmd” in the Cortana search box.
  • From the search results, right-click on Command Prompt and select “Run as administrator” from the context menu.
  • After opening Command Prompt, type in each one of the commands listed below
    • netsh winsock reset catalog – This command will reset the WINSOCK entries.
    • netsh int ipv4 reset reset.log – This command will reset the IPv4 TCP/IP stack.
    • netsh int ipv6 reset reset.log – This command will reset the IPv6 TCP/IP stack
  • Once you’ve executed the commands listed above, restart your PC to successfully apply the changes made.

Option 2 – Check if your Network Adapter is disabled

If you’ve disabled the network adapters on your computer, then it’s most likely the reason why you’re getting the Media State Media disconnected error message. Thus, you need to enable it back.

  • Open Settings and go to Network and Internet > Select Ethernet > Change adapter options.
  • From there, right-click on the adapter and enable it.

Option 3 – Check the Wi-Fi Properties

Though this case is not common, Wi-Fi sharing has actually caused issues for some users. That’s why you need to check the Wi-Fi properties. Go to Network Connections and right-click on Wi-Fi and select Properties. From Properties, go to the Sharing tab and select the first option and click OK.

Option 4 – Try updating the Network driver

  • Tap the Win + R keys to open the Run dialog box and then type in devmgmt.msc and tap Enter or click OK to open the Device Manager.
  • Expand the section for the outdated device drivers.
  • And then select the Network driver or any other outdated driver(s) and right-click on it/them.
  • From the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
  • Then also click on the option, “Search automatically for updated driver software.
  • Restart your PC after the installation.

Note: If updating the Network driver didn’t work, you can go to the website of your PC manufacturer and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.

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Option 2 – Run the DISM tool

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  • Open the Command Prompt with admin privileges.
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Option 4 – Try to repair install Windows 10

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Option 1 – Put your computer in a Clean Boot State

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  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
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  • After you’ve set your computer into a Clean Boot State, try to check if the error is now fixed and that you can now view the Properties.

Option 2 – Try booting your computer into Safe Mode and delete inactive users

Aside from the Clean Boot State, you can also reboot your computer in Safe Mode and then delete all the inactive users. There are instances when the folder was created or owned by a user account that’s either deleted or inactive now and so you need to get rid of these inactive user accounts to resolve the error.
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Option 4 – Try scanning your computer using Windows Defender

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Option 1 – Run the Check Disk utility

The first thing you can do to fix the REGISTRY_ERROR Blue Screen error is to run the Check Disk utility. How? Follow these steps:
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  • Tap the Y key to schedule Disk Check the next time your computer restarts.

Option 2 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like REGISTRY_ERROR. It can be found in the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 3 – Run System File Checker

  • Open Command Prompt with admin privileges.
  • After that, execute this command: sfc /scannow
  • Once the scan is completed, restart your computer and then check if the REGISTRY_ERROR is now fixed.

Option 4 – Run the DISM tool

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the REGISTRY_ERROR Blue Screen error. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
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    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish. Once it’s done, restart your computer.

Option 5 – Reset your computer

  • Tap the Win key or click on the Start button located in the Taskbar.
  • Then click on the Power button at the bottom right portion of the screen.
  • Next, press and hold the Shift key on your keyboard and then click on Restart. This will restart your Pc into the Advanced Startup options.
Note: Once you have access to the Advanced Startup options, you have to go to the setting which allows you to Reset your Windows 10 PC. All you have to do is select Troubleshoot > Reset this PC to reach the following screen Afterward, select either the “Keep my files” option and then proceed to the next on-screen instructions that follow to reset your Windows 10 computer without losing your files.

Option 6 – Try to perform repair install by creating a Windows 10 installation media

  • Click this link and then click the Download Tool Now button.
  • Next, click the “Use the tool to create installation media (USB flash drive, DVD, or ISO file)…” option and follow the next given instructions on the screen.
  • Now select the ISO file option in step 5.
  • After that, you should now have an ISO file.
  • Next, go to the location where you’ve downloaded the ISO file.
  • Then right-click on the Windows 10 ISO file and select the Open with option and then select File Explorer.
  • Now click on “setup.exe” and follow the next instructions that appear on the screen. When asked, you have to select either Nothing (clean install) or Keep personal files only option. Take note that you must not select the “Keep personal files, apps, and Windows settings”.
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TranslationBuddy is a browser extension developed by MindSpark Inc. for Google Chrome. This extension allegedly offers users the ability to translate any text to any language. From the Author: Now enjoy immediate access to the FREE web, email, and text translations, Multilanguage Virtual Keyboards, words of the day, and more! This extension configures your New Tab page to TranslationBuddy™ to provide these features.

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Browser hijacking is a type of unwanted program, usually a web browser add-on or extension, which then causes modifications in the web browser’s settings. Browser hijackers are capable of doing a number of things on your PC. Generally, browser hijacking is used for earning advertising revenue from forced advert clicks and site visits. Though it might appear harmless, these tools are made by vicious people who always try to take advantage of you, so that hackers can earn money from your naivety and distraction. Some browser hijackers are designed to make particular modifications beyond the browsers, like altering entries in the system registry and letting other malware further damage your machine.

Indications of browser hijack

There are several symptoms that point to a browser hijacking: you see unauthorized modifications to your Internet browser’s home page; bookmark and the new tab are likewise modified; The default search page of browser is modified; unwanted new toolbars are added to your web browser; unstoppable flurries of popup advertisements appear on your computer screen; your web browser gets sluggish, buggy, crashes very often; you’re blocked to access the websites of computer security solution providers.

Exactly how they invade computer systems

Browser hijackers can enter a PC by some means or other, for example via file sharing, downloads, and email also. They may also come from any BHO, browser extension, toolbar, add-on or plug-in with malicious intent. Some internet browser hijackers spread in user’s computers using a deceptive software distribution strategy called “bundling” (commonly through shareware and freeware). Browser hijacking may lead to severe privacy problems and even identity theft, affect your web browsing experience by taking control over outbound traffic, substantially slows down your computer or laptop by deleting lots of resources, and cause system instability at the same time.

Removing browser hijackers

Some hijackers could be removed by deleting the free software they came with or by deleting any add-ons you’ve recently added to your computer system. Having said that, many hijackers are extremely tenacious and require specialized applications to remove them. Inexperienced PC users shouldn’t ever attempt the manual form of removal, as it demands thorough system knowledge to perform fixes on the system registry and HOSTS file. You might opt for automatic browser hijacker removal methods by simply installing and running an efficient anti-malware program. One of the recommended tools for fixing browser hijacker infections is SafeBytes Anti-Malware. It will help you remove any pre-existing malicious software in your system and provides you real-time monitoring and protection from the latest internet threats. Together with the anti-malware tool, a system optimizer could help you in deleting all associated files and modifications in the registry automatically.

How To Get Remove Virus That Is Preventing Anti-Malware Downloads?

Malware can cause all kinds of damage when they invade your system, from stealing sensitive details to deleting data files on your PC. Certain malware variants modify browser settings by adding a proxy server or modify the computer’s DNS configurations. In these cases, you’ll be unable to visit certain or all websites, and thus unable to download or install the required security software to eliminate the malware. If you are reading this article now, you might have perhaps realized that virus infection is the reason behind your blocked net connectivity. So how to proceed if you want to download and install an antivirus program such as Safebytes? Refer to the instructions below to remove malware through alternative ways.

Install the antivirus in Safe Mode

In Safe Mode, you are able to modify Windows settings, uninstall or install some programs, and eliminate hard-to-delete viruses. In the event, the malicious software is set to load automatically when the PC starts, switching to this mode may prevent it from doing so. In order to get into Safe Mode or Safe Mode with Networking, press F8 while the system is booting up or run MSConfig and look for the “Safe Boot” options under the “Boot” tab. Once you’re in safe mode, you can try to install your anti-malware software application without the hindrance of the malware. After installation, run the malware scanner to eliminate most standard infections.

Switch to an alternate internet browser

Malicious code may exploit vulnerabilities on a particular internet browser and block access to all antivirus software sites. If you seem to have a virus attached to Internet Explorer, then switch over to an alternate browser with built-in safety features, such as Firefox or Chrome, to download your preferred anti-malware program – Safebytes.

Make a bootable USB anti-virus drive

Another approach is to download and transfer an anti-malware application from a clean PC to run a scan on the infected computer. Adopt these measures to run the antivirus on the affected computer system. 1) On a virus-free PC, download and install Safebytes Anti-Malware. 2) Plug the Flash drive into the clean computer. 3) Double-click the Setup icon of the antivirus software to run the Installation Wizard. 4) Select the USB flash drive as the location for saving the file. Follow the directions to complete the installation process. 5) Disconnect the pen drive. Now you can use this portable anti-malware on the infected computer system. 6) Double-click the EXE file to run the Safebytes tool from the pen drive. 7) Hit the “Scan” button to run a full system scan and remove malware automatically.

Let's Talk About SafeBytes Security Suite!

Today an anti-malware program can protect your computer from various kinds of internet threats. But wait, how to choose the right one amongst the many malware protection software that’s available out there? As you might be aware, there are numerous anti-malware companies and tools for you to consider. A few of them do a good job in getting rid of malware threats while some will damage your PC themselves. You need to be careful not to choose the wrong product, especially if you purchase a premium program. Among few good programs, SafeBytes Anti-Malware is the highly recommended software program for the security-conscious individual. SafeBytes anti-malware is really a powerful, very effective protection application made to assist users of all levels of computer literacy in finding and removing malicious threats out of their PC. Using its cutting-edge technology, this application can assist you to eliminate several types of malware which include viruses, worms, PUPs, trojans, adware, ransomware, and browser hijackers. SafeBytes anti-malware takes computer protection to a totally new level with its enhanced features. Below are some typical features found in this software: Real-time Threat Response: SafeBytes provides complete and real-time security for your laptop or computer. This utility will constantly monitor your computer for any suspicious activity and updates itself continuously to keep abreast of the newest threats. Anti-Malware Protection: This deep-cleaning anti-malware program goes much deeper than most antivirus tools to clean out your personal computer. Its critically acclaimed virus engine finds and disables hard to remove malware that hides deep inside your computer. “Fast Scan” Features: SafeBytes Anti-Malware has a multi-thread scan algorithm that works up to 5 times faster than any other protection software. Web Protection: Safebytes allots all websites a unique safety ranking that helps you to have an idea of whether the website you are about to visit is safe to browse or known to be a phishing site. Light-weight: SafeBytes provides total protection from online threats at a fraction of the CPU load because of its enhanced detection engine and algorithms. 24/7 Online Support: You could get high levels of support around the clock if you’re using their paid software. To sum it up, SafeBytes Anti-Malware offers great protection combined with very low system resource usage with both great malware prevention and detection. Now you may know that this tool does more than just scan and remove threats from your PC. So if you are looking for the best anti-malware subscription for your Windows-based PC, we suggest SafeBytes Anti-Malware software.

Technical Details and Manual Removal (Advanced Users)

If you wish to carry out the removal of TranslationBuddy manually rather than using an automated software tool, you may follow these steps: Proceed to the Windows Control Panel, click on the “Add/Remove Programs” and there, select the offending application to uninstall. In case of suspicious versions of web browser plugins, you can easily get rid of them via your web browser’s extension manager. Additionally, it is recommended to factory reset your browser to its default condition to fix corrupt settings. To ensure the complete removal, manually examine your hard drive and registry for all of the following and eliminate or reset the values accordingly. But bear in mind, this is often a challenging task and only computer professionals could carry it out safely. Furthermore, certain malware is capable of replicating or preventing deletion. It is recommended that you carry out the removal process in Windows Safe Mode.
Files: %PROGRAMFILES(x86)%\TranslationBuddy_5eEI952%PROGRAMFILES%\TranslationBuddy_5eEI943 %UserProfile%\Local Settings\Application Data\Google\Chrome\UserData\Default\Extensions\pdokjdabepficcifddlfndkildpcgdne934 %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\pdokjdabepficcifddlfndkildpcgdne925chrome-extension_pdokjdabepficcifddlfndkildpcgdne_0.localstorage746chrome-extension_pdokjdabepficcifddlfndkildpcgdne_0.localstorage-journal737http_translationbuddy.dl.tb.ask.com_0.localstorage-journal728http_translationbuddy.dl.tb.ask.com_0.localstorage719translationbuddy.dl.tb.ask1.xml7010 %UserProfile%\Local Settings\Application Data\Translation BuddyTooltab1311%LOCALAPPDATA%\Translation BuddyTooltab12 Registry: HKEY_CURRENT_USER\Software\TranslationBuddy_5e HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, value: TranslationBuddy AppIntegrator 32-bit HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, value: TranslationBuddy AppIntegrator 64-bit HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, value: TranslationBuddy EPM Support HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, value: TranslationBuddy Search Scope Monitor HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar, value: a3c5f699-f046-47e7-8011-06269bc6ed24 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar, value: a3c5f699-f046-47e7-8011-06269bc6ed24 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run, value: TranslationBuddy EPM Support HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run, value: TranslationBuddy Search Scope Monitor HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\TranslationBuddy_5eService HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\TranslationBuddy_5eService HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\TranslationBuddy_5eService HKEY_CURRENT_USER\Software\AppDataLow\Software\TranslationBuddy_5e HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432NodeTranslation Buddy HKEY_LOCAL_MACHINE\SOFTWARE\Translation Buddy HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\DOMStorage\translationbuddy.dl.myway.com HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\DOMStorage\translationbuddy.dl.tb.ask.com HKEY_LOCAL_MACHINE\Software\APPLICATION\Microsoft\Windows\CurrentVersion\Uninstall..Uninstaller Translation BuddyTooltab Uninstall Internet Explorer
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