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How to Fix Error Code 0x8024002e

Error Code 0x8024002e - What is it?

Windows 10 error code 0x8024002e is related to the Windows update service. When you see the error code displayed on your screen, it means that the Windows update service has been blocked or not working. As a result of this error code, your computer might lag and the system may freeze while performing normal operations. The error may read as follows:

“There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information this may help: (0x8024002e)”.

Common symptoms include:

  • Slow computer performance
  • System freezes while performing normal operations or freezes while multitasking
  • BSOD error is showing
  • Some unwanted files get opened automatically
  • Updating is not possible

Solution

Restoro box imageError Causes

This error code appears because of the following reasons:

  • Incomplete installation of the Windows operating system
  • Incorrect registry entry
  • Corrupt or damaged system files
  • The computer has come under a virus attack
  • Miscommunication between the computer and the Windows Automatic Update service

The decline in RAM or outdated Hard Disk Drive

Further Information and Manual Repair

Method 1:

  • Remove any external media connected to the computer
  • Crash reboot your PC 2 to 3 times.
  • Now check if you are still having the problem.

If the problem still persists, try the following methods if you are able to boot to the desktop and check for the problem.

Method 2:

Changing Windows Update property to automatic:

You might see this error if your Windows update property is set to manual. Follow the steps below to change it to automatic.

Open Task Manager.

  1. Click on the Services tab. Find “Open Services” at the bottom of the window.
  2. A new window will pop up. Scroll down and find “Windows Update” from the list. Double click on the Windows Update. It will open its properties.
  3. Select Automatic for ‘Startup Type.’ Click Apply, Start, and OK.

Now, try the Windows Update and check if you are still getting the error message. If the problem isn’t resolved, reboot your PC for the changes to take effect and then try again.

Method 3:

Disable Antivirus program:

If you have any antivirus installed on your PC, you might need to disable it first and see if that helps. Although, most of the antivirus makers have made changes to work smoothly with Windows 10, it is a new Operating System and some antivirus may cause conflict.

Disable the antivirus and check for updates to see if it is preventing you from updating your system and displaying the error code 0x8024002e.

Method 4:

Run inbuilt Windows update troubleshooter. Follow the steps given below:

  1. Press Windows + W keys on your keyboard to enable the search option.
  2. In the Search box type Troubleshooting.
  3. Click on View all
  4. Click on Windows update and follow the prompts to run the troubleshooter.

If the issue persists, try Method 5

Method 5:

Run the System File Checker tool (sfc.exe):

  1. Open Command prompt.
  2. Type sfc /scannow and hit Enter.
  3. The sfc /scannow will scan all protected system files and replace corrupted files with a cached copy that is located in a compressed folder at %WinDir%System32dllcache.
    The %WinDir% has the Windows Operating System folder. For example, C:\Windows.

Do not close the Command prompt window until the verification is 100% complete. The command prompt will show the scan results when it is done. After it is done, you may receive one of the following messages:

“Windows Resource Protection did not find any integrity violations.” This means you do not have any missing or damaged system files.

OR you may receive a message saying:

“Windows Resource Protection could not perform the requested operation.”

To resolve this problem, run the System File Checker in safe mode and make sure that the PendingDeletes and PendingRenames folders exist under %WinDir%WinSxSTemp.

OR you may also receive a message saying, “Windows Resource Protection found corrupt files and successfully repaired them. Details are included in the CBS.Log%WinDir%LogsCBSCBS.log.”

OR you may receive a message saying, “Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log%WinDir%LogsCBSCBS.log.”

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Mapi32.dll Outlook Error - Quick Fix

What is Mapi32.dll Outlook Error?

Mapi32.dll is a Windows Messaging Application Programming Interface that enables Windows to perform various email functions and launch messaging programs like Microsoft Outlook and Microsoft Office. The inability of the interface to execute email functions properly results in the Mapi32.dll Outlook Error. This error occurs mostly when you are attempting to upgrade the operating system to a new version.

Solution

Restoro box imageError Causes

The common causes of the Mapi32.dll Outlook Error during the OS upgrade are:
  • Damaged or Corrupt Outlook user profile
  • The software is overwritten by some other program
  • Outlook PST file corruption
The Mapi32.dll Outlook Error message is displayed in either of the following forms:
  • Mapi32.dll is missing
  • Cannot start Microsoft Office Outlook. Mapi32.dll is corrupt or the wrong version.
  • Mapi32.dll was not found
  • Mail is not installed

Further Information and Manual Repair

So, what if you experience this issue and how do you fix it? Well, first there is no need to panic as Microsoft has recognized this issue and provided adequate solutions to fix this problem in no time. However, to ensure the Mapi32.dll Outlook error is a quick fix, you must first understand the cause of the issue and the message displayed on the screen.
  1. Let’s say the errors occur because your Outlook profile is corrupt. In this scenario, the best solution is to create a new Outlook profile. Regardless of whether you have Windows Vista or XP, to create your new Outlook profile, first, you will have to click on the Control Panel, then User Account, and then Mail. Once you click on the Mail tab, the mail set up dialog box will open. In this dialog box there will be a ‘Show Profiles’ tab, click and then click the Add tab that appears next. Now type the name for your new Outlook profile and then click ‘OK’. After that, add an email account to go with the profile.
  2. If Mapi32.dll is missing or corrupt, you will have to run ‘Fixmapi.exe’ to resolve the problem. It is located in the System32 folder inside the Windows directory in Windows Explorer.
  • Therefore, first start Windows Explorer and then locate the following folder on your computer: C: /Program Files/Common Files/System/Msmapi1033
  • Now find Fixmapi.exe and double click it
  • After that locate the Mapi32.dll file and rename it to MSmapi32.old and press enter.
  • Restart your computer when finished.
A word of advice for computer users is to scan for viruses with an antivirus program or a registry cleaner regularly to prevent the Mapi32.dll Outlook error from occurring in the first place. Viruses often latch onto .dll files and corrupt them. It’s always best to have a forward-looking approach.
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Things that are killing your WI-FI signal

A surprisingly large amount of things present at your home can and do interfere with your wi-fi signal making it weak so devices are dropping it, having trouble connecting, or being slow.

Hello and welcome to our latest article where we will take a look at all things that are present in a lot of homes but are very bad for your WI-Fi signal.

wi-fi router

Bad router placement

Having a router in a bad position can have some really large effects on WI-Fi signal strength and its availability. Usually, we do not give great attention to where we are placing our router but it has been proved over and over again that being close to certain objects does indeed have a great influence on the wireless signal strength and performance.

So, what are these objects and bad positions where we could place the router and effectively kill his Wi-Fi capabilities?

Fish Tanks

Water will block all radio waves including Wi-FI signals and waves themselves, so having a router next to the aquarium or any large source of water is a bad idea. You should always look at water as something bad for your Wi-Fi and move your router away from it as far as possible.

Bookshelves

Paper is another story and example of the dampening effect on radio waves. Did you know that various patterns of paper are used in silent rooms and recording studios in order to eliminate sound reflection from surfaces? Well besides absorbing sound waves, the paper also absorbs Wi-Fi signals and if you have a large bookshelf with a lot of books packed one beside another you just have a great wall of signal absorbing.

Mirrors

The problem with mirrors is in their coating that goes over the glass in order to turn it into the mirror, that coating is metal and as such, it is absorbing signals in large amounts. If you have an old or high-quality mirror that has a silver coating things are even worse since silver will absorb even more waves than modern cheap ones.

TV

Yup, TV is also on this list and for a similar reason as a mirror, although TV does not have coatings of metal, they have something even worse: a large metal plating on the back. Metal plating is there to produce structural integrity of the TV set and provide it with shielding from electromagnetic waves and as such it will prevent Wi-Fi waves as well. Do not place the router behind your TV.

Things that influence signals in homes

Any kind of metal decoration

Now when we covered mirrors and TV because of the metal they have, we must take a look at the metal itself. Any kind of metal stuff that you might have like baskets, figures, statues, frames, etc will effectively block your signal.

Kitchen appliances and Home utilities

Kitchen appliances like refrigerators, microwaves, ovens, stoves, etc. along with home appliances and utilities like dishwashers, washing machines, dryers, etc are large metal objects enclosed in a metal cage that will block signals from spreading further and it is no secret that most kitchens have weaker Wi-Fi because of this reason.

Home gyms

This is a logical conclusion as to everything explained so far if you have a workout room or small gym at home it is probably filled with weights that are metal and have mirrors inside, all of that will interfere and block signals.

Things blocking your Wi-Fi that you have no easy control over

Walls

Thick walls will dampen signals, thick walls from bricks will dampen even more and concrete walls will kill it almost completely. Any kind of metal reinforcement wiring inside walls will reduce and kill signals as well.

Floors and ceiling

This is somewhat important if you have a floor beneath or under the room where is your router located, but for the same reason how walls are blocking your signal floor and ceiling can do it as well, especially since most of the time they are made of some stronger material like concrete with metal fence inside.

Heating systems

If you have a heating system that is composed of metal radiators with water inside, then in terms of Wi-Fi signal strength you have an aquarium but in a metal box, and as such it will greatly reduce signal strength.

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NVIDIA driver keeps crashing in Windows
As you know, NVIDIA is one of the topmost graphics cards used and it has been that way for several years already. And in those years, the company has managed to release the best cards on the market. However, there are still times when some things fail and don’t work as expected due to some NVIDIA driver issues. As of late, one of the issues users reported about NVIDIA drivers is that it keeps on crashing on a daily basis. It gets to the point where they aren’t able to play games anymore while some users experience lag and rendering issues. In addition, some users also reported that their computer display tends to freeze sometimes, and then things would seem to go back to normal but only for a short span of time as the crash seems to happen every 10 minutes. This can be extremely annoying as you won’t be able to use your computer properly. If you are one of these users, worry not for there are several ways you can try to resolve the problem in your Windows 10 computer. Make sure to carefully follow the options given below.

Option 1 – Try checking if the NVIDIA graphics card is enabled

Although the problem is quite massive, the fix could be as simple as enabling the NVIDIA graphics card if it turns out to be disabled. There might be some strange reason why your graphics card disables itself. Thus, the best and first option you can try is to check if the NVIDIA graphics card is enabled or not. To do so, follow these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
  • After opening the Device Manager, look for the Nvidia graphics card option among the list of device drivers. Once you found it, check if it is enabled or not. If it’s not enabled, you should see a gray arrow pointing downwards. Right-click on the card and select Enabled.
  • Next, right-click on the graphics card once more and click on the Update Driver Software option and then click on the “Search automatically for updated driver software” option.

Option 2 – Try to choose Maximum Performance and disable Vsync

If the first option didn’t work out for you, then you might want to try turning off Vsync and adjust the performance to the maximum. Refer to these steps to disable Vsync and adjust performance to the maximum.
  • The first thing you have to do is right-click on your desktop and select the NVIDIA Control Panel among the options.
  • After opening the NVIDIA Control Panel, select Manage 3D Settings.
  • After that, set Vsync to off, and then in the Power Management Mode, set it to Maximum Performance. That should fix the problem.

Option 3 – Try updating the drivers from the official site of NVIDIA

If both the first and second given options didn’t work, you can also try updating the drivers from the official NVIDIA website. And in case you don’t know the type of Nvidia graphics card that your computer is on, follow the steps below:
  • Tap the Win + R keys to open the Run dialog box.
  • Next type in “dxdiag” in the field and click OK or hit Enter to open the DirectX Diagnostic Tool.
  • From there, you can see what type of Nvidia graphics card that your system is on.
  • Take note of your graphics card information and then look for the best drivers for your operating system. Once you’ve downloaded and installed the file, restart your PC.
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Disable Taskbar on the second display
If you have a dual monitor setup on your Windows 10 computer and you mostly use the second screen when you are presenting something, this makes the Taskbar completely unnecessary and is not really required. So if you are using your computer generally and do not want the taskbar on your second screen, read on as this post will guide you in disabling Taskbar on your second display. The good thing is, Windows comes with a built-in feature to disable Taskbar on your second screen or projector connected to your computer. In this post, you will be guided on how you can hide or disable the Taskbar from the second monitor in Windows 10. This post is coming in handy especially if you are using projectors or multiple displays. Refer to the steps given below to disable Taskbar on the second display in Windows 10. Step 1: Go to Settings and click on Taskbar from the left menu. Step 2: After that, scroll down to lo look for Multiple Displays. Step 3: Next, turn off the toggle labeled, “Show taskbar on all displays”. Note: After completing the steps given above, it will disable the Taskbar on all the secondary displays. Bear in mind that these settings will work only if you are running a second screen in Extended mode. Contrariwise, if you are in the Duplicate mode, this setting will not work but you can always set your Taskbar to Autohide so that it won’t be displayed.

On the other hand, if you are facing some issues in finding which screen is primary and which one is secondary, refer to these steps:

Step 1: Go to Settings and select System. Step 2: Next, from the left menu open Display. Step 3: From there, select the desired display and make it the primary one as required by your setup.
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How to turn off Live Photo on iPhone

Apple introduced the Live Photo feature way with iPhone 6S in their iOS9. Live Photo idea was that each time you take a photo, your phone will capture a few seconds of video along with sound and all of that is sent when you share your photo. This of course can sometimes be really bad when some not wanted audio gets recorded in the background.

live photo

Since the feature was introduced it has been set as the default option when taking pictures so each time you snap one you just capture a small amount of video and audio along. Good thing is that this feature can be turned off and the even better news is that you can edit your old photos to remove back video and audio.

How to share only photo

You can keep your Live Photos but share only a single still typical photo if you wish. Go to the photos app on your phone and select the photo you wish to share. Press the Share button on the bottom left part of the screen and once the Share menu appears tap on the Live button in the upper left corner of the selected photo. The button should turn grey and become slashed and now you can share only still photo. This is only temporary for this one specific share so next time you want to do this you will have to go through the process again.

How to disable Live Photo

If you are not happy with the previous solution and really do not want to turn off the Live feature each time you want to share a photo or you just simply do not want the feature at all there is way to turn if off for good. Take note that you can temporarily not use this feature just by opening the camera, switching to photo mode, and then tapping on the Live photo button on the toolbar that looks like three circles one inside another. This will temporarily turn the Live Photo feature for this session but next time when you open the camera by default it will be turned on again. This is a good approach if you want the feature but sometimes you just want not to use it.

In order to turn it off completely go to the settings of your phone and go to Camera and then preserve settings. inside the preserve setting turn the switch Live Photo to ON position, now go-to camera and again click on the live photo button to turn it off but this time setting will be saved and next time you open the camera it will not be ON.

Editing old Live Photos

As stated before you can edit your old pictures in order to make them stills. You can edit them to remove audio only but keep the video part, or you can completely remove everything and convert them into typical still images.

In order to only remove audio from your Live Photos go to pictures and select one that you wish to change, click on edit, and inside edit tap on the Live Photo icon (three circles). Next tap on the audio icon located in the top left corner of your screen and it will change into the mute icon. Click on done and you are finished.

To completely remove the Live photo go to Photos, select picture, click on edit and select the live photo button again. This time tap and hold the Live button next to the sound until it turns gray with a strike through it. Click on done and you are finished.

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How to Resolve HP Printer Spooler Not Running Error

HP Printer Spooler Not Running - What is it?

If you have the HP printer, then you may come across this error. HP Printer Spooler not running errors does not mean there is anything wrong with your printer. It indicates printer driver issues.

Solution

Restoro box imageError Causes

There can be multiple causes behind the HP printer Spooler not running error code such as:
  • The poor or unsuccessful printer driver installation
  • Invalid registry entries
Though this is not a critical error code as it does not pose serious damage threats to your PC, however, it is advisable to resolve it as it can cause you a great deal of inconvenience especially if you want to take out printouts every now and then.

Further Information and Manual Repair

Here are some ways you can try to resolve HP Printer Spooler Not Running Error on your system: 1. Reinstall the HP Printer driver on Your System
  • Simply go to the control panel and then click on the Device Manager option
  • Once you click it you will see details pane with a list of devices. Now simply click on the printer, to reinstall the driver software.
  • Double click on it to open the properties dialog box
  • After that click on the driver tab and then click update driver
Once you update the driver, try using the Printer to see if it works. Sometimes you may come across a pop-up displaying the following message: ‘Driver installed correctly, Device is ready to use however, you may not see the printer under the printer’s pane. This triggers registry issues. 2. To resolve registry issues, install Restoro on your system. This is a highly functional registry cleaner integrated with a powerful antivirus. It helps resolve registry issues, malware, and guarantees system optimization. This feature-filled tool is the answer to all your PC-related issues. Restoro is a next-generation PC repair software that extends outstanding usability and helps PC users resolve errors efficiently. Its simple navigation and user-friendly interface make it so easy to use that even novice users can also work around it and repair issues without any hassle or difficulty. It’s a smart and intuitive in-built registry cleaner that wipes out all the unnecessary and obsolete files on your hard disk. This includes junk files, internet history, invalid registry keys, and files from the uninstalled old program versions. Sometimes the files from the uninstalled programs hamper your ability to update new program versions thus leading to unsuccessful driver installation. Nonetheless, all such files are removed in seconds with this helper and you are then ready to reinstall the driver. This registry cleaner cleans the clutter from your hard disk and optimizes your system's speed, lowering your PC boot time significantly. Total System Care can be used on all Windows versions To fix the HP printer spooler not running error on your computer, simply click here to install Restoro. Run it to scan for the error and fix it in seconds. Once the issue is resolved, update the printer driver. You’ll see the driver will be updated successfully and the HP printer will also appear in the printer’s panel. By installing Restoro on your system, you can also resolve several other issues like privacy errors triggered by malware and virus infections. With this tool, you will not have to download and run a separate anti-virus on your system.
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Automatically Adjust Active Hours in Windows
In case you didn’t know, the new Windows 10 v1903 has brought tons of new features around Windows 10 Updates. One of these features is the ability to automatically adjust the Active Hours based on your computer activity. This feature is really useful as it tells the operating system when to install the Windows Updates. A lot of users use the Active Hours feature to ensure that the Windows Update won’t force them to restart their PCs to install the update. So if your computer is turned on, it won’t apply the update during the active hours you’ve specified. In addition, the active hours change for many users and they are not that strict. For instance, if you set the active hours between 10 am to 5 pm, Windows Update won’t be forcing you to restart your computer to install the updates at those times. Note that Windows Update allows enabling an option using where it can monitor the active hours in your computer and change it. To configure this setting, here’s what you have to do:
  • Frist, go to Settings > Update & security > Windows Update.
  • Next, take note of your current active hours and click on the “Change active hours” link.
  • Then toggle the option that says, “Automatically adjust active hours for this device based on activity”. This will change the active hours and if you match it with the previous one, it should be different.
As you can see on the image given above, the earlier active hours were between 8:00 to 17:00 and were changed to 11:00 to 19:00. If you have been using this feature for a while you’ll find how useful and handy it is especially when you’re using your computer and don’t want any notifications like the prompts for Windows Updates to bother you while working.
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How To Repair Error Code C0000135

Error Code C0000135- What is it?

C0000135 is a blue screen of death error code (BSoD) also referred to as the ‘Stop’ error. This error code usually pops up on the screen at startup. The system stops and displays the error code:

Stop: c0000135 {Unable to Locate DLL} The dynamic link library FILE_NAME could not be found in the specified path Default Load Path

Solution

Restoro box imageError Causes

There are multiple reasons behind the error code C0000135 BSoD such as:
  • Missing and damaged .DLL files which is linked to registry corruption
  • Malware attack
  • Viral infection
When this error code pops, the computer screen turns blue and hampers your ability to use Windows successfully. Nonetheless, if the error C0000135 is not repaired timely this error can cause a great deal of damage to your PC. It puts you at risk of:
  • Data Loss with possibly no chances of recovery
  • System Failure and crash
  • Cybercrime if malware is the underlying cause of the occurrence of the error code C0000135
To avoid serious PC damages and inconvenience it is advisable to repair this error immediately.

Further Information and Manual Repair

There are two ways to fix the error code C0000135:
  1. Hire a Professional
  2. Download Error Tools PC Repair

Hire a Technician

Hiring a professional can be costly. You may have to pay hundreds of dollars to the technician to resolve this issue. However, the latter option is not only money-saving but also time-saving, convenient, and simple. In fact, it is so easy that even if you have no technical knowledge you can still work your way around it and repair the error in seconds.

Download Restoro

Restoro is a top-quality, efficient, and multi-functional PC fixer. It is integrated with cutting-edge technology. It has a comprehensive suite of advanced utilities like an intuitive registry cleaner, powerful anti-virus, and a smart system stability detector. All of these exciting and highly functional features are combined together in one. With this helper, you don’t need to search for the underlying cause of the error. When you experience the BSoD error code C0000135 on your system all you have to do is run it for a scan and its intuitive in-built technology will detect the issues and causes in no time and display them to you in the form of a comprehensive scan report. Once the scan is complete, you just have to hit the repair tab to resolve it. It’s that easy and fast! Restoro is powered by a highly functional registry cleaner. This cleaner helps detect all the errors related to the registry. It cleans the unnecessary files cluttering and damaging the hard disk including the junk files, invalid registry entries, internet history, and the files from the programs that you have uninstalled on your PC. These files acquire a lot of disk space and damage .dll files as well. Overloaded registry also slows down the system and the CPU and RAM then require more power to start and function. The registry cleaner embedded in the Restoro removes and wipes out all this unnecessary clutter, clears up the disk space and repairs the damaged files, and corrupted registry, and thus resolves the error code C0000135 on your system. Restoro also serves as a system optimizer. And when you repair issues on your PC with this helper, you’ll see a massive difference in the speed and performance of your computer. It will run smoothly and boot efficiently. Restoro is safe to use. It is bug-free and used widely by PC users experiencing different types of PC-related issues including the error code C0000135. It has easy navigation and a user-friendly interface. You can download and run Restoro on all Windows versions. Click here to download Restoro today!
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How to Fix Error Code 0x80060100 on Your PC

Error Code 0x80060100

Error Code 0x80060100 is an error that relates to the Windows Update process. It most commonly occurs when the Update process runs and cannot be completed, as the system appears to have necessary files corrupted or absent.

Common symptoms include:

  • Inability to begin the Windows Update process
  • Inability to complete the Windows Update process

While it can be frustrating when users are not able to complete their necessary updates for Windows 10, there are several solutions that are available to fix the problem at hand. Some of the methods that can be used are simple and accessible, even for beginners, while advanced methods of resolution are also available for users who are more confident in their abilities.

Error Code 0x80060100 appears on Windows 10 and earlier versions of the Windows operating systems. In most cases, the steps to resolve the problem remain the same, regardless of the system on which the error appears. This error code is also related to Error Code 0x800b0100, which appears in similar circumstances.

If the solutions below are not successful in resolving Error Code 0x80060100 on your machine, you may need to get in touch with a qualified repair technician who can assist you in the resolution of the issue at hand. Any repair technician used should be familiar with the needs of the Windows 10 update process.

Solution

Restoro box imageError Causes

The primary cause for the appearance of Error Code 0x80060100 on a Windows machine is that the Update files have had damage to them or are found to have elements missing that are necessary for the completion of the Update process.

Further Information and Manual Repair

If Error Code 0x80060100 has appeared on your Windows operating system as you are attempting to download, install, or run Windows Update, there are several steps that you can take to attempt to resolve the error. Some of these methods require advanced knowledge or skills, so if you are not confident in your ability to undertake the steps below, contact a qualified Windows repair technician to assist you in the process.

Here are the best ways to resolve Error Code 0x80060100:

Method One: Run the Troubleshooter for Windows Update

As you attempt to run the Windows Update process and experience difficulty, there is a tool that will usually appear on the screen called the Windows Update Troubleshooter. This process can scan the files being used for the update process and attempt to fix the errors on its own, retrieving or repairing any damaged files as it comes across them.

In most cases, this step on its own will resolve Error Code 0x80060100 on a computer. However, if you are still unable to run Windows Update after using the Troubleshooter, you may need to run a disk repair tool before proceeding.

Method Two: Restart Your Computer

In some cases, Error Code 0x80060100 can be resolved simply by restarting the computer that is affected by the error. Even if this step is not successful on its own, restarting after each of the other methods can allow necessary changes to take place and refresh the progress of the Windows Update process.

Method Three: Use the DISM Tool

This method requires some skill and knowledge of your operating system. To use this tool, follow the steps below:

  • Step One: From the right side of the screen, use your mouse to swipe inward and select the “Search” option.
  • Step Two: When the search box appears, enter in the words “command prompt".
  • Step Three: From the results that appear, right-click on the “Command Prompt” option, then choose the option to “Run as Administrator.” An administrator password may be required at this point.
  • Step Four: In the window that comes up, enter in the following words, hitting the “Enter” key after each:
    • Dism.exe /online /cleanup-image /scanhealth
    • Dism.exe /online /cleanup-image /restorehealth
  • Step Five: Type in “exit” to close the prompt window and hit the Enter key.
  • Step Six: Attempt to run the Windows 10 Update process again, restarting your computer as needed beforehand.

If the methods above are not successful in the resolution of Error Code 0x80060100, a qualified Windows repair technician may be able to assist you.

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

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Malware in Popular CCleaner

On September 18th, 2017, Cisco’s Talos announced that CCleaner, a popular utility with billions of worldwide users, had been compromised by hackers, and was used to unwittingly distribute hidden malware in its installer. Later in the day, Piriform, the publisher of CCleaner, confirmed the problem.

Undetected by all but 1 major antivirus including CCleaner’s own parent company, this occurred for over a month and impacted over 2.7 million users. Users of CCleaner v5.33.6162 and CCleaner Cloud v1.07.3191 for 32-bit Windows are affected. These downloads were live on CCleaner’s official site from August 15th to September 12th, 2017. Anyone who downloaded the program during this time could be affected. The company claims that while the hackers set up the backdoor and many users were impacted, that the perpetrators have been arrested and that the malware never successfully performed its full task and compromised user’s PCs or sent out their data; in the wake of recent security breaches such as Equifax, users are understandably worried. Given the severity of the threat of hacking and data theft, users should take action immediately if they have CCleaner.

Technical Details of CCleaner Malware Injection

First reported by Talos, the malware, which was hidden in the CCleaner installer without the publisher noticing (despite them being owned by Avast, a massive Anti-virus company), modified a core program DLL file to evade detection, and creates several registry keys. Not only were these files not flagged by any major Anti-Virus, but they were also even digitally signed by Piriform via their Symantec certificate, meaning your PC and security program would likely whitelist and trust the malicious installer. The malware gathers personal information on a user’s PC, including IP address and running programs, and sends it to a remote server. In our testing, the program sent data to IP 216.126.225.148.

Restore Your PC (If Possible)

As of the publication of this article, there have been no assurances given that updating or even uninstalling CCleaner will remove the malware is installed. The only action thus far has been shutting down the remote server where user data was being sent has been shut down by authorities. For this reason, it is best to remove the underlying malware separately, as its presence represents a serious security threat. Unfortunately, as this could have been installed as far back as August 15th, 2017, your System Restore points may not go back that far, or even if they do, restoring to such an outdated point may cause unintended problems with other programs you use and potentially lost files and data. Manually backing up files and doing a full format or clean Windows installation would likely be successful in fully removing the malware, but is extremely time-consuming and can be difficult for many PC users. Unfortunately, this makes a PC Restore or format an unattainable option for many.

Update CCleaner to the Latest Version

While CCleaner has told users to update to the latest version of the program. Prior to doing so, we recommend fully uninstall CCleaner, ensuring you check its program files folders and registry keys, manually deleting any remnants, and then re-downloading the latest version from the official site and reinstalling clean.
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