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Fix DRIVER_POWER_STATE_FAILURE error

There are times when you suddenly encounter a Blue Screen error like DRIVER_POWER_STATE_FAILURE error when resuming from Sleep or right after you shut down or restart as well as switch from Hibernate mode. This kind of Blue Screen error is due to some issue with the driver state. Moreover, the bug check “0x0000009F” in the error also indicates that a driver is in an inconsistent or invalid power state.

The DRIVER POWER STATE FAILURE Blue Screen error usually occurs during events that involve power state transitions like shutting down, moving in or out of standby mode, or hibernate mode. To resolve this error, you can check out the suggestions given below.

Option 1 – Update the Device drivers

The device driver installed in your computer might be incompatible with your operating system which is the reason why the DRIVER POWER STATE FAILURE Blue Screen error occurs. To fix that, you have to update your device drivers.

  • Reboot your computer into Safe Mode with networking support.
  • Tap the Win + R keys on your keyboard to open the Run dialog box.
  • After that, type “msc” in the field and hit Enter or click OK to open the Device Manager.
  • After opening the Device Manager, update all the outdated Device drivers on your computer.
  • Next, right-click on all the driver entries that are appropriately labeled, and then click the Update driver option.
  • Now restart your PC and check if the BSOD error is fixed or not.

Option 2 – Uninstall any faulty device drivers

  • Tap the Win + R keys on your keyboard to open the Run dialog box.
  • After that, type “msc” in the field and hit Enter or click OK to open the Device Manager.
  • From there, look for any device driver which has a yellow exclamation mark which indicates that something is wrong with them.
  • And then right-click on each one of them and click on Uninstall.
  • Once you’re done uninstalling the faulty drivers, restart your computer and allow your computer to reinstall the drivers you just uninstalled.

Option 3 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like rtwlane.sys Blue Screen error. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 4 – Try to remove external hardware

If there is any external hardware plugged into your computer especially the new ones, you can try removing it and then check if the Blue Screen error persists. If the problem gets solved, you might want to update the driver of that particular hardware. On the other hand, if you’re still getting the error, then proceed to the next given options below.

Option 5 – Try resetting Windows 10

To fix this BSOD error, you can try resetting Windows 10. Doing so won’t get rid of any file in your system – instead of erasing all your media files and documents, this reset option resets all the system settings and files.

Option 6 – Try running the System File Checker Scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the DRIVER POWER STATE FAILURE Blue Screen error. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.

  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

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How to Fix Error Code 0x802400d on Your PC

Error Code 0x802400d - What is it?

The Error Code 0x802400d most often occurs when users attempt to use the Windows Update tool on their computers to move from one version of the software to another. In some cases, this error is more likely to appear on your computer during the process if you have not performed regular updates to the software as they have been available.

Common symptoms include:

  • Inability to finish the download of the necessary update to Windows 10
  • Incomplete installation of the desired Windows 10 update

While it can take additional time to deal with the issues that cause Error Code 0x802400d to appear on your computer, there are several steps that you can take to address the problem. These are fairly simple to perform and do not require advanced knowledge of the system to employ.

Solution

Restoro box imageError Causes

The most basic cause for Error Code 0x802400d is that there is a file or a process that is causing the update process to hiccup. In many cases, this error appears when a user attempts to begin the process of updating their computer if they have several stacked updates to perform. Computers that are several updates behind where they should be will display this error more often than computers that are kept on a schedule of recommended updates.

Further Information and Manual Repair

While there are multiple reasons why the Error Code 0x802400d may appear on your computer during the Windows Update process, there are several methods that can be used to attempt to resolve the problem on your own. These are generally easy to do and do not require advanced techniques. However, if you do not feel comfortable addressing the issue on your own, contact a qualified Windows repair technician.

Here are some of the best methods that users can employ to resolve Error Code 0x802400d:

Method 1:  Run the System Update Readiness Tool

There are a number of different processes, files, and settings that could cause Error Code 0x802400d to appear on your computer during the Windows 10 Update process. For this reason, the most efficient way to determine what the culprit is for your specific issue is to download and use the System Update Readiness function.

This tool is available directly from Windows. Although there are other tools available on the Internet that claim to be able to fix the problem, these can contain viruses and malware, so be cautious if you decide to employ these instead. There are also several versions of the tool on the Windows website, so be sure to download the version that matches the operating system and version of your computer.

Once you have downloaded the Readiness tool from the Windows website, allow it to run a scan on your system. At a minimum, this process will take about fifteen minutes to complete. Although you will see a progress bar at the bottom of the window, it does not always update effectively. Some users have reported that the update appears to stop when it is two-thirds complete. Continue to let the scan run if this happens, rather than canceling it out. Even if the progress bar doesn’t update, the scan is still running.

Method 2: Remove New Software and Re-Attempt the Update Process

If you have recently installed new software on your machine, it can sometimes cause problems with the update process. The best way to resolve this issue is to remove or uninstall the software, run the update process again, and then reinstall the software once the Windows system has been successfully updated.

If the above methods are not successful in resolving Error Code 0x802400d from your machine and you are still unable to complete the Windows 10 Update process or if you are not confident in your ability to complete these steps successfully on your own, get in touch with a qualified computer repair technician who is familiar with the issues surrounding Windows 10 in particular. Microsoft offers certifications for Windows repair technicians, so look for a professional who has the experience, skills, and knowledge necessary to adequately address Error Code 0x802400d on your machine.

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

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Fix Windows 11 Black Screen Error
A black screen error inside Windows 11 is a typical screen turning to solid black without any error message. This can be very annoying since it can randomly appear out of nowhere and it will appear while you are using the computer. Worry not, this is not a serious error and we have several solutions for it, so please keep reading and try them as presented in order.

Black screenRestart graphic driver

This is the first thing to check if the issue is due to software or driver malfunctioning, there is a shortcut for rebooting graphic driver inside Windows 11. Press WINDOWS + CTRL + SHIFT + B to reboot the graphic driver and see if this fixes the issue. A beep sound should be heard during this process and the screen should turn back to normal.

Check connections

Sometimes the screen can go black due to a faulty connection or cable. If you have it at your hand try a different cable or slightly and gently nudge the existing one to see will screen flicker. If you are on a laptop try gently moving the lid from back to front and pay attention to the screen. If screen flickers or picture returns with this method, cable or connector needs to be replaced.

Clean your computer

The black screen can be because the computer is overheating. If this is the case either fan inside is not working properly or there is a lot of dirt and dust that needs to be removed so airflow can be established again for proper cooling. We have an article on errortools.com on how to properly clean your PC but if you are not technical enough maybe the best solution would be to call someone who is or to take the PC to service for cleaning.

Change The Projection Settings

Press WINDOWS + P to open projection settings, check to see if PC is set to PC screen only. If any other option is selected change it to PC screen only since this can cause random black screen issues.

Uninstall latest updates

If this problem has started to manifest itself during the latest update, go to setting and roll back from the latest update to fix this issue.

Scan system for malware

The black screen can also be caused by various viruses and malware. IF you have anti-virus software, run a full system scan to check it for malware. If you do not have one, download a free one and run a system scan, we recommend Bitdefender.
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Completely Remove MapsGalaxy Malware Removal Tutorial

MapsGalaxy is a Browser Extension developed by MindSpark Inc. witch usually comes bundled with other software. This extension claims it allows users to search the web, open maps, and check out fasters routes to a destination.

While active, it monitors your browser activity. The links you visit, the searches you make, the websites you use, and even personal information is sent back to MindSpark Inc. to later be sold/used to deliver ads to your browser.

While this extension is active you may see additional unwanted ads, sponsored links, and pop-up ads displayed in your search results and browser. It also changes your default search engine to MyWay, ensuring its ads are displayed. Several anti-virus scanners have marked this extension as a Browser Hijacker and are therefore not recommended to keep on your PC.

About Browser Hijackers

Browser hijacking is actually a form of unwanted software program, usually a web browser add-on or extension, which causes modifications in browser settings. Practically all browser hijackers are made for marketing or advertising purposes. Typically, it will drive users to predetermined websites that are looking to increase their advertising campaign revenue. Many people believe that such websites are legitimate and harmless but that is not true. Almost every browser hijacker poses an actual threat to your online safety and it is vital to classify them under privacy risks. They do not just screw up your internet browsers, but browser hijackers can also modify the computer registry to make your computer or laptop vulnerable to various other malware attacks.

How to know if your internet browser has been hijacked

Below are some symptoms that indicate you have been hijacked: 1. your web browser’s homepage is suddenly different 2. you observe new unwanted bookmarks or favorites added, usually directed to ad-filled or pornography websites 3. The default search page of your web browser is modified 4. discover new toolbars that you didn’t add 5. you’ll notice random pop-ups start occurring frequently 6. websites load very slowly and sometimes incomplete 7. Inability to navigate to certain websites, especially anti-malware and other security software sites.

Exactly how they infect computer systems

There are many ways your PC can get infected by a browser hijacker. They typically arrive by way of spam email, via file-sharing networks, or by a drive-by download. They could also be deployed via the installation of a web browser toolbar, extension, or add-on. A browser hijacker could also be installed as a part of freeware, shareware, demoware, and pirated programs. Well-known examples of browser hijackers include Conduit, CoolWebSearch, RocketTab, OneWebSearch, Coupon Server, Searchult.com, Snap.do, and Delta Search. Browser hijackers might record user keystrokes to collect potentially invaluable information leading to privacy concerns, cause instability on computers, significantly disrupt the user experience, and eventually slow down the PC to a point where it will become unusable.

How to fix a browser hijack

The one thing you can try to get rid of a browser hijacker is to locate the malicious software in the “Add or Remove Programs” list in the Windows Control Panel. It may or may not be there. When it is, try to uninstall it. Having said that, most hijackers are quite tenacious and need specialized tools to remove them. Inexperienced PC users should not attempt the manual form of removal methods, since it requires in-depth computer knowledge to do fixes on the system registry and HOSTS file.

Find Out How To Install Safebytes Anti-Malware On An Infected Computer system

Practically all malware is inherently unsafe, but certain kinds of malicious software do more damage to your PC than others. Some malware variants alter web browser settings by adding a proxy server or change the PC’s DNS configurations. In these cases, you’ll be unable to visit certain or all internet sites, and therefore unable to download or install the required security software to eliminate the infection. If you’re reading this article now, you have perhaps recognized that virus infection is the cause of your blocked web connectivity. So how to proceed when you want to download and install an antivirus application such as Safebytes? There are some options you could try to get around with this problem.

Get rid of viruses in Safe Mode

Safe Mode is a special, basic version of Microsoft Windows in which just a bare minimum of services are loaded to prevent viruses as well as other problematic applications from loading. In the event, the malicious software is set to load immediately when the computer boots, switching into this particular mode could prevent it from doing so. In order to get into Safe Mode or Safe Mode with Networking, press F8 while the computer is booting up or run MSCONFIG and look for the “Safe Boot” options under the “Boot” tab. Once you’re in Safe Mode, you can attempt to download and install your anti-malware program without the hindrance of the malware. At this point, you are able to run the anti-virus scan to remove computer viruses and malware without hindrance from another malicious application.

Utilize an alternate web browser to download the anti-malware application

Malicious code could exploit vulnerabilities in a specific browser and block access to all anti-virus software sites. If you seem to have a trojan attached to Internet Explorer, then switch to a different browser with built-in safety features, such as Chrome or Firefox, to download your favorite antivirus program – Safebytes.

Install and run anti-virus from your flash drive

Here’s another solution which is utilizing a portable USB anti-malware software package that can scan your computer for malicious software without the need for installation. Adopt these measures to run the anti-virus on the infected computer. 1) Download Safebytes Anti-Malware or Microsoft Windows Defender Offline onto a clean computer. 2) Plug the pen drive into the uninfected computer. 3) Double-click on the downloaded file to open the installation wizard. 4) Select the drive letter of the pen drive as the place when the wizard asks you exactly where you would like to install the antivirus. Do as instructed on the screen to finish up the installation process. 5) Unplug the USB drive. You may now utilize this portable anti-malware on the infected computer. 6) Double-click the Safebytes Anti-malware icon on the flash drive to run the software. 7) Run Full System Scan to detect and clean-up up all types of malware.

Features and Benefits of SafeBytes Anti-Malware

If you are looking to download an anti-malware application for your computer, there are plenty of tools in the market to consider nonetheless, you should not trust blindly anyone, regardless of whether it is a paid or free program. Some are worth your money, but many aren’t. You need to pick one that is trustworthy, practical, and has a strong reputation for its malware source protection. On the list of the recommended tools by industry leaders is SafeBytes Anti-Malware, the most dependable program for Windows computers. SafeBytes anti-malware is really a powerful, very effective protection tool created to assist users of all levels of computer literacy in detecting and removing harmful threats from their personal computers. This software program can easily identify, eliminate, and protect your PC from the most advanced malware threats such as spyware, adware, trojan horses, ransomware, worms, PUPs, along with other possibly damaging software programs. SafeBytes carries a plethora of amazing features which can help you protect your laptop or computer from malware attack and damage. Let’s look into some of them below: Live Protection: SafeBytes provides real-time active checking and protection from all known computer viruses and malware. It will regularly monitor your pc for hacker activity and also provides end-users with sophisticated firewall protection. Optimum AntiMalware Protection: With its advanced and sophisticated algorithm, this malware elimination tool can detect and remove the malware threats hiding in your computer system effectively. Safe Web Browsing: SafeBytes inspects the hyperlinks present on a web page for possible threats and notifies you if the website is safe to check out or not, through its unique safety rating system. Fast Multi-threaded Scanning: SafeBytes’s virus scan engine is among the quickest and most efficient within the industry. It's targeted scanning drastically increases the catch rate for viruses that are embedded in various PC files. Lightweight: The program is lightweight and can run silently in the background, and will not impact your PC efficiency. 24/7 On-line Tech Support: Support service is available for 24 x 7 x 365 days via email and chats to answer your queries.

Technical Details and Manual Removal (Advanced Users)

If you want to manually get rid of MapsGalaxy without the use of an automated tool, it might be actually possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You’ll likely also want to reset your internet browser. If you choose to manually delete the system files and registry entries, make use of the following list to make sure you know exactly what files to remove before undertaking any actions. But bear in mind, this can be a difficult task and only computer experts could accomplish it safely. Additionally, certain malicious programs have the capability to defend against its deletion. It is highly recommended that you carry out the removal process in Safe Mode.
Files: %PROGRAMFILES(x86)%Maps4PC_0cbar.bin%PROGRAMFILES(x86)%Maps4PC_0cbar.bin%#MANIFEST#%cbrmon.exe 26,576 682c1b3de757f8d44c49aa01fff940ab %PROGRAMFILES%Maps4PC_0cbar.bin%#MANIFEST#%cbarsvc.exe 34,864 2114e46c4564da66ac9026e9c848504d %PROGRAMFILES%MapsGalaxy_39bar.binbarsvc.exe 87,264 6b0c56f3192873cddf2bda0c6615118d %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsmjkonbafhhjkakmgejhidcnkkidokinm %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionseejjfjgkdnjfeflpeeopjobjjldcmlfi %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsggjmakejeechofmkhjljemfepbhppbbh %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionslkfkgnbjmeminilhckfckamlbkdgeaik %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsijjnmdphpnlnelhbhefnfmimenjgbfcn %PROGRAMFILES%MapsGalaxy_39EIMapsGalaxy_39EIInstallr.binEIPlug.dll 55,784 59a25ac6974b6c98bfd4d11d4b2653f8 %PROGRAMFILES%MapsGalaxy_39EIMapsGalaxy_39EIInstallr.binEzSetp.DLL 739,816 8e7674f70d21bbc0703000ce5c72398a %PROGRAMFILES%MapsGalaxy_39EIMapsGalaxy_39EIInstallr.binNP39EISb.DLL 31,216 fa7fbc48b84026c2a0dcb611e0e04bf9 %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsdcahllpkcnofkhpacpajmibjfjccajlj %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionshfnlkbpoacofighnabkdomkfdbpjeomm %LOCALAPPDATA%MapsGalaxy Installer(00ef2c80).exe Registry: HKEY_CURRENT_USERSoftwareAppDataLowHKEY_CURRENT_USERSoftwareMapsGalaxy_39 HKEY_CURRENT_USERSoftwareMapsGalaxy_39 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicy6818868a-1b3d-4e35-a561-fa964a96cd3b HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicy79e57afa-bc05-4636-9457-fbc0abb3576b HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicy9193e23b-4182-493f-a38e-682307a7c463 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicyae0f4663-eae3-437f-be60-9ec9b745dbfa HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicye1f80eb5-8af4-410d-87c1-4f3e2776822a HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerToolbar, value: 364ea597-e728-4ce4-bb4a-ed846ef47970 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionexplorerBrowser Helper Objects1e91a655-bb4b-4693-a05e-2edebc4c9d89 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionexplorerBrowser Helper Objects71c1d63a-c944-428a-a5bd-ba513190e5d2 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproved3ED5E5EC-0965-4DD3-B7D8-DBC48A1172B9 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproved4b7d0b0c-cff3-49c5-9bc3-ffabc031c822 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproved8f0b76e1-4e46-427b-b55b-b90593468ac6 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproveda35ff019-6dbe-4044-b080-6f3fa78a947f HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApprovede045df14-bf1d-405c-a37b-a75c1551ad17 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionRun, value: MapsGalaxy Search Scope Monitor HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionUninstallMapsGalaxy_39bar Uninstall Firefox HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionUninstallMapsGalaxy_39bar Uninstall Internet Explorer HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicy1241cebd-9777-4bc6-aae5-2a77e25db246 HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicy6818868a-1b3d-4e35-a561-fa964a96cd3b HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicy79e57afa-bc05-4636-9457-fbc0abb3576b HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicy9193e23b-4182-493f-a38e-682307a7c463 HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicyae0f4663-eae3-437f-be60-9ec9b745dbfa HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicye1f80eb5-8af4-410d-87c1-4f3e2776822a HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerToolbar, value: 364ea597-e728-4ce4-bb4a-ed846ef47970 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproved1796ec91-d094-4a5f-b681-e16015d1ceac HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproved3ED5E5EC-0965-4DD3-B7D8-DBC48A1172B9 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproved4b7d0b0c-cff3-49c5-9bc3-ffabc031c822 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproved8f0b76e1-4e46-427b-b55b-b90593468ac6 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproveda35ff019-6dbe-4044-b080-6f3fa78a947f HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApprovede045df14-bf1d-405c-a37b-a75c1551ad17 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun, value: MapsGalaxy Search Scope Monitor HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRunOnce, value: MapsGalaxy_39bar Uninstall HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicybf75b5a2-8403-4f70-88a6-488e3bea0d7b HKEY_CURRENT_USERSoftwareWow6432NodeMapsGalaxy_39 HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicybf75b5a2-8403-4f70-88a6-488e3bea0d7b HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerApproved Extensions, value: 71C1D63A-C944-428A-A5BD-BA513190E5D2 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtSettings364EA597-E728-4CE4-BB4A-ED846EF47970 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtStats1E91A655-BB4B-4693-A05E-2EDEBC4C9D89 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtStats364EA597-E728-4CE4-BB4A-ED846EF47970 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtStats71C1D63A-C944-428A-A5BD-BA513190E5D2 HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerDOMStoragesearch.myway.com HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerSearchScopesb0441a0e-a49a-4e16-afc1-74ecced1921f HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerDOMStoragemapsgalaxy.dl.myway.com HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerSearchScopesb0441a0e-a49a-4e16-afc1-74ecced1921f HKEY_CURRENT_USERSoftwareMapsGalaxy HKEY_CURRENT_USERSoftwareWow6432NodeMapsGalaxy HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLowRegistryDOMStoragewww.mapsgalaxy.com HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLowRegistryDOMStoragemapsgalaxy.dl.myway.com HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLowRegistryDOMStoragemapsgalaxy.com HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerStartupApprovedRun32, value: MapsGalaxy EPM Support HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun, value: MapsGalaxy EPM Support HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftTracingMapsGalaxy_RASMANCS HKEY_CURRENT_USERSoftwareMicrosoftTracingMapsGalaxy_RASMANCS HKEY_CURRENT_USERSoftwareMicrosoftTracingMapsGalaxy_RASAPI32 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftTracingMapsGalaxy_RASAPI32 HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLowRegistryDOMStoragemapsgalaxy.dl.tb.ask.com HKEY_LOCAL_MACHINEHKEY_CURRENT_USERSoftware[APPLICATION]MicrosoftWindowsCurrentVersionUninstall..Uninstallercbrmon.exe 26,576 682c1b3de757f8d44c49aa01fff940ab %PROGRAMFILES%Maps4PC_0cbar.bin%PROGRAMFILES(x86)%Maps4PC_0cbar.bin%#MANIFEST#%cbrmon.exe 26,576 682c1b3de757f8d44c49aa01fff940ab %PROGRAMFILES%Maps4PC_0cbar.bin%#MANIFEST#%cbarsvc.exe 34,864 2114e46c4564da66ac9026e9c848504d %PROGRAMFILES%MapsGalaxy_39bar.binbarsvc.exe 87,264 6b0c56f3192873cddf2bda0c6615118d %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsmjkonbafhhjkakmgejhidcnkkidokinm %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionseejjfjgkdnjfeflpeeopjobjjldcmlfi %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsggjmakejeechofmkhjljemfepbhppbbh %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionslkfkgnbjmeminilhckfckamlbkdgeaik %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsijjnmdphpnlnelhbhefnfmimenjgbfcn %PROGRAMFILES%MapsGalaxy_39EIMapsGalaxy_39EIInstallr.binEIPlug.dll 55,784 59a25ac6974b6c98bfd4d11d4b2653f8 %PROGRAMFILES%MapsGalaxy_39EIMapsGalaxy_39EIInstallr.binEzSetp.DLL 739,816 8e7674f70d21bbc0703000ce5c72398a %PROGRAMFILES%MapsGalaxy_39EIMapsGalaxy_39EIInstallr.binNP39EISb.DLL 31,216 fa7fbc48b84026c2a0dcb611e0e04bf9 %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsdcahllpkcnofkhpacpajmibjfjccajlj %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionshfnlkbpoacofighnabkdomkfdbpjeomm %LOCALAPPDATA%MapsGalaxy Installer(00ef2c80).exe HKEY_CURRENT_USERSoftwareAppDataLowHKEY_CURRENT_USERSoftwareMapsGalaxy_39 HKEY_CURRENT_USERSoftwareMapsGalaxy_39 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicy6818868a-1b3d-4e35-a561-fa964a96cd3b HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicy79e57afa-bc05-4636-9457-fbc0abb3576b HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicy9193e23b-4182-493f-a38e-682307a7c463 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicyae0f4663-eae3-437f-be60-9ec9b745dbfa HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicye1f80eb5-8af4-410d-87c1-4f3e2776822a HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerToolbar, value: 364ea597-e728-4ce4-bb4a-ed846ef47970 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionexplorerBrowser Helper Objects1e91a655-bb4b-4693-a05e-2edebc4c9d89 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionexplorerBrowser Helper Objects71c1d63a-c944-428a-a5bd-ba513190e5d2 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproved3ED5E5EC-0965-4DD3-B7D8-DBC48A1172B9 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproved4b7d0b0c-cff3-49c5-9bc3-ffabc031c822 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproved8f0b76e1-4e46-427b-b55b-b90593468ac6 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproveda35ff019-6dbe-4044-b080-6f3fa78a947f HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApprovede045df14-bf1d-405c-a37b-a75c1551ad17 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionRun, value: MapsGalaxy Search Scope Monitor HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionUninstallMapsGalaxy_39bar Uninstall Firefox HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionUninstallMapsGalaxy_39bar Uninstall Internet Explorer HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicy1241cebd-9777-4bc6-aae5-2a77e25db246 HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicy6818868a-1b3d-4e35-a561-fa964a96cd3b HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicy79e57afa-bc05-4636-9457-fbc0abb3576b HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicy9193e23b-4182-493f-a38e-682307a7c463 HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicyae0f4663-eae3-437f-be60-9ec9b745dbfa HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicye1f80eb5-8af4-410d-87c1-4f3e2776822a HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerToolbar, value: 364ea597-e728-4ce4-bb4a-ed846ef47970 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproved1796ec91-d094-4a5f-b681-e16015d1ceac HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproved3ED5E5EC-0965-4DD3-B7D8-DBC48A1172B9 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproved4b7d0b0c-cff3-49c5-9bc3-ffabc031c822 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproved8f0b76e1-4e46-427b-b55b-b90593468ac6 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproveda35ff019-6dbe-4044-b080-6f3fa78a947f HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApprovede045df14-bf1d-405c-a37b-a75c1551ad17 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun, value: MapsGalaxy Search Scope Monitor HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRunOnce, value: MapsGalaxy_39bar Uninstall HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicybf75b5a2-8403-4f70-88a6-488e3bea0d7b HKEY_CURRENT_USERSoftwareWow6432NodeMapsGalaxy_39 HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicybf75b5a2-8403-4f70-88a6-488e3bea0d7b HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerApproved Extensions, value: 71C1D63A-C944-428A-A5BD-BA513190E5D2 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtSettings364EA597-E728-4CE4-BB4A-ED846EF47970 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtStats1E91A655-BB4B-4693-A05E-2EDEBC4C9D89 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtStats364EA597-E728-4CE4-BB4A-ED846EF47970 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtStats71C1D63A-C944-428A-A5BD-BA513190E5D2 HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerDOMStoragesearch.myway.com HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerSearchScopesb0441a0e-a49a-4e16-afc1-74ecced1921f HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerDOMStoragemapsgalaxy.dl.myway.com HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerSearchScopesb0441a0e-a49a-4e16-afc1-74ecced1921f HKEY_CURRENT_USERSoftwareMapsGalaxy HKEY_CURRENT_USERSoftwareWow6432NodeMapsGalaxy HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLowRegistryDOMStoragewww.mapsgalaxy.com HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLowRegistryDOMStoragemapsgalaxy.dl.myway.com HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLowRegistryDOMStoragemapsgalaxy.com HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerStartupApprovedRun32, value: MapsGalaxy EPM Support HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun, value: MapsGalaxy EPM Support HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftTracingMapsGalaxy_RASMANCS HKEY_CURRENT_USERSoftwareMicrosoftTracingMapsGalaxy_RASMANCS HKEY_CURRENT_USERSoftwareMicrosoftTracingMapsGalaxy_RASAPI32 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftTracingMapsGalaxy_RASAPI32 HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLowRegistryDOMStoragemapsgalaxy.dl.tb.ask.com HKEY_LOCAL_MACHINEHKEY_CURRENT_USERSoftware[APPLICATION]MicrosoftWindowsCurrentVersionUninstall..Uninstallercbarsvc.exe 34,864 2114e46c4564da66ac9026e9c848504d %PROGRAMFILES%MapsGalaxy_39bar.binbarsvc.exe 87,264 6b0c56f3192873cddf2bda0c6615118d %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsmjkonbafhhjkakmgejhidcnkkidokinm %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionseejjfjgkdnjfeflpeeopjobjjldcmlfi %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsggjmakejeechofmkhjljemfepbhppbbh %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionslkfkgnbjmeminilhckfckamlbkdgeaik %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsijjnmdphpnlnelhbhefnfmimenjgbfcn %PROGRAMFILES%MapsGalaxy_39EIMapsGalaxy_39EIInstallr.binEIPlug.dll 55,784 59a25ac6974b6c98bfd4d11d4b2653f8 %PROGRAMFILES%MapsGalaxy_39EIMapsGalaxy_39EIInstallr.binEzSetp.DLL 739,816 8e7674f70d21bbc0703000ce5c72398a %PROGRAMFILES%MapsGalaxy_39EIMapsGalaxy_39EIInstallr.binNP39EISb.DLL 31,216 fa7fbc48b84026c2a0dcb611e0e04bf9 %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsdcahllpkcnofkhpacpajmibjfjccajlj %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionshfnlkbpoacofighnabkdomkfdbpjeomm %LOCALAPPDATA%MapsGalaxy Installer(00ef2c80).exe HKEY_CURRENT_USERSoftwareAppDataLowHKEY_CURRENT_USERSoftwareMapsGalaxy_39 HKEY_CURRENT_USERSoftwareMapsGalaxy_39 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicy6818868a-1b3d-4e35-a561-fa964a96cd3b HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicy79e57afa-bc05-4636-9457-fbc0abb3576b HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicy9193e23b-4182-493f-a38e-682307a7c463 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicyae0f4663-eae3-437f-be60-9ec9b745dbfa HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicye1f80eb5-8af4-410d-87c1-4f3e2776822a HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerToolbar, value: 364ea597-e728-4ce4-bb4a-ed846ef47970 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionexplorerBrowser Helper Objects1e91a655-bb4b-4693-a05e-2edebc4c9d89 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionexplorerBrowser Helper Objects71c1d63a-c944-428a-a5bd-ba513190e5d2 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproved3ED5E5EC-0965-4DD3-B7D8-DBC48A1172B9 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproved4b7d0b0c-cff3-49c5-9bc3-ffabc031c822 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproved8f0b76e1-4e46-427b-b55b-b90593468ac6 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproveda35ff019-6dbe-4044-b080-6f3fa78a947f HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApprovede045df14-bf1d-405c-a37b-a75c1551ad17 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionRun, value: MapsGalaxy Search Scope Monitor HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionUninstallMapsGalaxy_39bar Uninstall Firefox HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionUninstallMapsGalaxy_39bar Uninstall Internet Explorer HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicy1241cebd-9777-4bc6-aae5-2a77e25db246 HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicy6818868a-1b3d-4e35-a561-fa964a96cd3b HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicy79e57afa-bc05-4636-9457-fbc0abb3576b HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicy9193e23b-4182-493f-a38e-682307a7c463 HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicyae0f4663-eae3-437f-be60-9ec9b745dbfa HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicye1f80eb5-8af4-410d-87c1-4f3e2776822a HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerToolbar, value: 364ea597-e728-4ce4-bb4a-ed846ef47970 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproved1796ec91-d094-4a5f-b681-e16015d1ceac HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproved3ED5E5EC-0965-4DD3-B7D8-DBC48A1172B9 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproved4b7d0b0c-cff3-49c5-9bc3-ffabc031c822 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproved8f0b76e1-4e46-427b-b55b-b90593468ac6 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproveda35ff019-6dbe-4044-b080-6f3fa78a947f HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApprovede045df14-bf1d-405c-a37b-a75c1551ad17 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun, value: MapsGalaxy Search Scope Monitor HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRunOnce, value: MapsGalaxy_39bar Uninstall HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicybf75b5a2-8403-4f70-88a6-488e3bea0d7b HKEY_CURRENT_USERSoftwareWow6432NodeMapsGalaxy_39 HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicybf75b5a2-8403-4f70-88a6-488e3bea0d7b HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerApproved Extensions, value: 71C1D63A-C944-428A-A5BD-BA513190E5D2 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtSettings364EA597-E728-4CE4-BB4A-ED846EF47970 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtStats1E91A655-BB4B-4693-A05E-2EDEBC4C9D89 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtStats364EA597-E728-4CE4-BB4A-ED846EF47970 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtStats71C1D63A-C944-428A-A5BD-BA513190E5D2 HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerDOMStoragesearch.myway.com HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerSearchScopesb0441a0e-a49a-4e16-afc1-74ecced1921f HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerDOMStoragemapsgalaxy.dl.myway.com HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerSearchScopesb0441a0e-a49a-4e16-afc1-74ecced1921f HKEY_CURRENT_USERSoftwareMapsGalaxy HKEY_CURRENT_USERSoftwareWow6432NodeMapsGalaxy HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLowRegistryDOMStoragewww.mapsgalaxy.com HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLowRegistryDOMStoragemapsgalaxy.dl.myway.com HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLowRegistryDOMStoragemapsgalaxy.com HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerStartupApprovedRun32, value: MapsGalaxy EPM Support HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun, value: MapsGalaxy EPM Support HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftTracingMapsGalaxy_RASMANCS HKEY_CURRENT_USERSoftwareMicrosoftTracingMapsGalaxy_RASMANCS HKEY_CURRENT_USERSoftwareMicrosoftTracingMapsGalaxy_RASAPI32 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftTracingMapsGalaxy_RASAPI32 HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLowRegistryDOMStoragemapsgalaxy.dl.tb.ask.com HKEY_LOCAL_MACHINEHKEY_CURRENT_USERSoftware[APPLICATION]MicrosoftWindowsCurrentVersionUninstall..Uninstaller
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Fix Microsoft Word Stopped Working in Windows
Microsoft office has set itself as one of the most used and best suites for business use and MS Word as the most widely used word processor. But how even best are not immune to some small bugs and unexpected behaviors so is not Word. Word has stopped working is probably know to a wide audience of its users, I think I could safely say that each Word user has experienced this error at least once, luckily the error is not anything to worry about since it is an easily fixable issue.

Try automated solutions

There are some fully automated solutions that could fix any PC issues, some are available in free versions. If you prefer to do things manually however keep on reading and follow the instructions below.

Manual FIXES:

  1. Update MS Word

    Make sure that you are running the latest build of Word in order to eliminate all bugs and to have a smooth running experience. Go to File > Account > Product Information > Update Options and click Enable Update and then select Update Now.

  2. Check the file

    Corrupted files can cause this crash and this error, try opening another text file inside the Word to eliminate file corruption.

  3. Run Word in safe mode and disable add-ins

    Did you know that MS Word has a safe mode like Windows? In this safe mode, Word will boot up just the application without any add-ins installed and in this environment, you can start one add-in by one to see which one is causing the issue. Press ⊞ WINDOWS + R to open the run dialog Inside run dialog type in winword /safe followed by ENTER to run Word in safe mode If MS Word works fine in Safe mode, disable all COM Add-ins (while being in safe mode) and restart Word. Re-enable the add-ins one at a time to identify the problematic one. Click on File and then on Options Click on Add-Ins from the options list Select COM Add-ins from the drop-down menu and click on Go Uncheck all the add-ins and click OK to confirm Close the Dialog Box and MS Word. Now try running MS Word normally and see if it works Repeat steps to enable the add-ins, one at a time, and check which add-in is causing this error

  4. Repair Word installation

    Press ⊞ WINDOWS + R to open the run dialog In run dialog type in control panel and press ENTER Inside Control Panel click on Programs and Features Locate and click on Microsoft Office to select it Once selected click on change located on top of the application list Once Office Windows loads click on Repair Wait for the process to finish

  5. Reinstall MS office

    If all the previous solutions failed next step would be to completely uninstall MS Office and install it again once the old one has been completely removed from the system. Go to the control panel as explained in the previous step and select Office Instead of Change this time click on uninstall and follow on-screen instructions Once uninstall is finished, install a new copy of MS Office.
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How to Remove AtoZ Manuals from Windows

AtoZManuals is a Browser Extension developed by MindSpark Inc. This extension offers users an easy way to search Customer Manuals for Products. This extension may seem handy at first, however, this extension hijacks your browser home page, and changes your default search engine to MyWay.

While browsing the internet with this extension you will see additional ads, sponsored links, and pop-up ads in your browser. Additionally, this extension monitors your browser activity, including search words, visited links, shopping information, and sometimes even personal information, which is later used to display better-targeted ads.

Multiple anti-virus scanners have marked this extension as a Browser Hijacker, and due to its rogue behavior, it is not recommended to keep it on your computer.

About Browser Hijackers

Browser hijacking means a malicious program code has control over and altered the settings of your browser, without your permission. They’re made to interfere with web browser functions for various reasons. Often, it’ll drive users to predetermined websites that are trying to boost their ad earnings. Although it may seem naive, these tools were created by vicious people who always look to take advantage of you, so that hackers could earn money from your naivety and distraction. When the program attacks your laptop or computer, it begins to mess things up a whole lot that slows your system down to a crawl. In the worst-case scenario, you may be forced to tackle serious malware threats as well.

How one can recognize a browser hijack

There are various signs that indicate the internet browser has been hijacked: your homepage is reset to some unfamiliar website; you observe new unwanted favorites or bookmarks added, typically directed to ad-filled or porn sites; default search engine is changed; you see many toolbars on the browser; your internet browser displays endless pop-up windows; your browser has become unstable or starts running sluggishly; you’re prohibited access to specific web pages, for example, the site of an antivirus software developer like SafeBytes.

How it infects your PC

A browser hijacker could be installed on your PC when you check out an infected website, click on an email attachment, or download something from a file-sharing website. They are generally included with toolbars, add-ons, BHO, plug-ins, or browser extensions. A browser hijacker could also be installed as a part of freeware, shareware, demoware, and fake programs. Examples of popular browser hijackers are Fireball, CoolWebSearch. GoSave, Ask Toolbar, RocketTab, and Babylon Toolbar.

Getting rid of browser hijackers

Some kinds of browser hijackers can be removed from the computer by deleting malicious software or any other recently added freeware. However, many hijackers are much more difficult to discover or remove since they could get themselves connected with some important computer files that enable it to operate as a necessary operating-system process. Furthermore, manual removals demand in-depth system knowledge and thus could be a very difficult task for novice computer users.

Learn How To Install Safebytes Anti-Malware On An Infected Computer system

Malware may cause several kinds of damage to computing devices, networks, and data. Some malware is meant to restrict or block things that you wish to do on your computer system. It may well not allow you to download anything from the web or it will stop you from accessing a few or all internet sites, particularly the anti-virus sites. If you’re reading this right now, you might have perhaps recognized that virus infection is the cause of your blocked internet connectivity. So what to do when you want to download and install anti-malware software like Safebytes? Although this sort of issue will be difficult to get around, there are some actions you can take.

Install the anti-malware in Safe Mode

If any virus is set to load automatically when Microsoft Windows starts, getting into safe mode could block this attempt. Since just the minimum programs and services launch in “Safe Mode”, there are seldom any reasons for conflicts to happen. To start your Windows XP, Vista, or 7 computers in Safe Mode with Networking, follow the instructions below. 1) At power-on/startup, hit the F8 key in 1-second intervals. This would conjure up the Advanced Boot Options menu. 2) Make use of the arrow keys to select Safe Mode with Networking and press ENTER. 3) When you are into this mode, you should have an internet connection once again. Now, make use of your browser to download and install Safebytes Anti-malware. 4) Following installation, run a full scan and let the software program remove the threats it finds.

Obtain the security program in a different browser

Some malware might target vulnerabilities of a particular web browser that obstruct the downloading process. The best way to overcome this issue is to go with an internet browser that is well known for its security measures. Firefox contains built-in Malware and Phishing Protection to keep you secure online.

Install and run antivirus from your USB drive

Here’s another solution which is utilizing a portable USB anti-virus software package that can scan your system for viruses without the need for installation. To run anti-virus from a USB pen drive, follow these simple measures: 1) On a clean computer, download and install Safebytes Anti-Malware. 2) Mount the pen-drive onto the same computer. 3) Double-click the Setup icon of the antivirus software package to run the Installation Wizard. 4) Select the USB flash drive as the location when the wizard asks you exactly where you wish to install the application. Follow activation instructions. 5) Now, transfer the thumb drive to the infected PC. 6) Run the Safebytes Anti-malware directly from the USB drive by double-clicking the icon. 7) Click the “Scan” button to run a full system scan and remove viruses automatically.

How SafeBytes Anti-Malware Keep your Computer Malware Free

These days, an anti-malware tool can protect your computer or laptop from different kinds of internet threats. But exactly how to choose the right one amongst numerous malware protection software that is available in the market? As you might be aware, there are lots of anti-malware companies and tools for you to consider. Some of them are great, some are ok types, while some will affect your computer themselves! You have to select one that is reliable, practical, and has a good reputation for its malware source protection. When it comes to commercial application options, the majority of people go with well-known brands, such as SafeBytes, and are very happy with it. SafeBytes is a powerful, real-time antivirus application that is made to assist the typical computer user in safeguarding their computer from malicious internet threats. With its outstanding protection system, this utility will instantly detect and remove most of the security threats, including viruses, adware, browser hijackers, ransomware, PUPs, and trojans. SafeBytes carries a variety of great features that can help you protect your laptop or computer from malware attack and damage. Below are some of the great ones: Robust Anti-malware Protection: Using its advanced and sophisticated algorithm, this malware elimination tool can find and get rid of the malware threats hiding in the computer system effectively. Real-time Threat Response: SafeBytes delivers complete and real-time security for your computer system. It’ll inspect your computer for suspicious activity regularly and its unparalleled firewall guards your computer against unauthorized entry by the outside world. Quick Multithreaded Scanning: This software has one of the fastest and most efficient virus scanning engines in the industry. The scans are very accurate and take a little time to complete. Web Protection: Through its unique safety ranking, SafeBytes informs you whether a website is safe or not to access. This will ensure that you’re always certain of your online safety when browsing the world wide web. Light-weight: SafeBytes is a lightweight and simple to use antivirus and antimalware solution. Since it utilizes minimal computer resources, this program leaves the computer’s power exactly where it belongs to: with you actually. 24/7 Online Technical Support: Support service is readily available for 24 x 7 x 365 days through email and chats to answer your queries.

Technical Details and Manual Removal (Advanced Users)

If you’d like to manually get rid of AtoZManuals without the use of an automated tool, it may be possible to do so by deleting the program from the Microsoft Windows Add/Remove Programs menu, or in cases of web browser extensions, going to the browsers AddOn/Extension manager and uninstalling it. You will likely also want to reset your web browser. Lastly, examine your hard drive for all of the following and clean your Windows registry manually to remove leftover application entries after uninstalls. Please note that only experienced computer users should try to manually edit the system files simply because deleting any single critical registry entry leads to a serious issue or even a system crash. In addition, certain malware is capable of replicating itself or preventing its deletion. Completing this task in Safe Mode is suggested.
Folder: C:Users%UserName%AppDataLocalTemp Registry: HKLMSOFTWAREClassesAppIDAtoZManuals.exe HKEY_LOCAL_MACHINESOFTWAREMicrosoftInternet ExplorerExtensions HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionExplorerBrowser Helper Objects HKEY_LOCAL_MACHINESoftwareMicrosoftInternet ExplorerToolbar HKEY_LOCAL_MACHINESOFTWAREGoogleChromeExtensions HKEY_LOCAL_MACHINESOFTWAREMozillaFirefoxExtensions HKEY_CURRENT_USERSoftwareOpera Software HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionvirus name HKEY_CURRENT_USERSoftwareMicrosoftWindows NTCurrentVersionWinlogon Shell = %AppData%IDP.ARES.Generic.exe HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun Random HKEY_LOCAL_MACHINESoftwareMicrosoftWindows NTCurrentVersionRandom
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An Easy Guide to Resolving Error C00D11B1

Error C00D11B1- What is it?

Error C00D11B1 is a type of Windows Media Player error code. The error C00D11B1 hampers your ability to play videos, MP3 files and songs on Windows Media Player. The error is displayed in the following format:
Error C00D11B1:’Windows Media Player can’t play the file.’

Solution

Restoro box imageError Causes

The cause of error C00D11B1 message pop up on your computer can be narrowed down to one particular reason virtually because this error may be triggered due to several reasons, these include:
  • Corrupt DRM license
  • Enabled codec of the video in Windows Media Player codecs section
  • Registry Corruption
The good news is that this error is not fatal and does not pose serious PC threats like runtime and BSoD error codes. However, it is still advisable to resolve to ensure you are able to watch movies and listen to songs on Windows Media Player without any difficulty.

Further Information and Manual Repair

Here are some of the best and effective do it yourself methods to resolve the error C00D11B1 on your PC right away:

Method 1- Disable the codec of the video option in the Codecs Section

If you are unable to play downloaded movie files on your PC on Windows Media Player, then try this method to resolve the issue. Simply open Windows Media Player, Go to Tools, Options, DVD and then click Advanced Tab. Here find the codecs section, scroll down to the codec of the video you are trying to play and see if it says enabled. If it does, then disable it and then select a decorder for the codec. Now try running the video again on your Windows Media Player. This will hopefully resolve the issue. Nonetheless if the error still persists, try method 2.

Method 2- Delete DRM Licenses & cache and Download it Again

Sometimes the error C00D11B1 can also be trigged by corrupt DRM licenses & cache. To resolve the issue, simply delete all files. First open Windows Explorer (Windows key + E) and then go to C:ProgramDataMicrosoftWindowsDRM. Now delete all files in this folder. Once deleted, Let Windows Media Player download your license again. After downloading the DRM license again, run the Windows Media Player to see if it works.

Method 3- Disable Firewall Temporarily

Firewall can also be responsible for blocking the Windows Media Player streaming. Firewalls often block important ports that are required in order to run some programs. If this is the cause, then simply disable Firewall temporarily to resolve the issue.

Method 4- Repair the Registry

Registry is that part of your computer that saves all the activities performed on the PC and all the files too including both important and unimportant files like cookies, junk files and bad registry entries. If these unimportant and obsolete files are not removed frequently, the registry gets corrupt and damaged. And due to this reason you may experience error code C00D11B1 on your system. To resolve this issue, simply repair the damaged registry by downloading Restoro. This is a powerful PC Fixer integrated with a registry cleaner. The registry cleaner removes all unnecessary files, cleans and repairs the registry in seconds. Click here to download Restoro and fix error C00D11B1 on your PC right now!
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Domain Users Sign in using Biometrics
The use of Biometrics is supported by Windows 10. Aside from that, it also supports PIN, password, picture password on all computers and if your computer has the proper hardware, Windows 10 also supports facial scanning, iris scanning, and even fingerprint scanning. You can see all these exciting features inside Settings > Accounts > Sign In Options. On the other hand, you can’t really expect to make use of all the above-mentioned features since it depends if the hardware is available to support them. One of the most interesting features is the use of Biometrics which is really useful in workplaces and so this post will show you how you can enable or disable the Domain Users Sign In on Windows 10 using Biometrics via Registry Editor or Group Policy Editor. But before you go on, you need to create a System Restore Point first since the modifications you’re about to do might affect the functioning of your computer. So in case something went wrong, you can always undo the changes you’ve made.

Option 1 – via Registry Editor

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “Regedit” in the field and hit Enter to open the Registry Editor.
  • After that, navigate to the following registry path:
HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftBiometricsCredential Provider
  • From there, right-click on the right-side panel and click on New > DWORD (32-bit) Value.
  • And then set the name of the newly created DWORD as “Domain Accounts”.
  • Afterward, click on “Domain Accounts” and set its value to “1”. This will allow the domain users to sign in to Windows 10 using Biometrics. While the value of 0 will disable the domain users sign in to Windows 10 using Biometrics.
  • Exit the Registry Editor and restart your computer for the changes to take effect.

Option 2 – via Group Policy Editor

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
  • After that, navigate to the following setting:
Computer Configuration > Administrative Templates > Windows Components > Biometrics
  • Then double click on the following entries located on the right-side panel and set the radio button to Enabled on all of them.
    • Allow the use of Biometrics.
    • Allow users to log on using Biometrics.
    • Allow domain users to log on using biometrics.
  • Now exit the Group Policy Editor and restart your computer to apply the changes made properly.
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Disabling the Blur on Login Screen in Windows
You will notice the blurred background on the login screen right away when you start your Windows 10 computer that’s running the v1903 and up. This kind of blurred background is known as “Acrylic Blur Effect on Sign-in Screen”. This new feature delivers a beautiful experience to users by adding more focus to the login screen. However, no matter how nice this feature is and even if it only stays for less than a minute, not all users like it and if you’re one of these users, read on as this post will guide you in disabling the blurred background login screen in your Windows 10 computer. Disabling the blurred background in the login screen can be done in two methods. The first one is via the Registry Editor and the second one is via the Group Policy Editor. Before you proceed, make sure that you are using an admin account and you must create a System Restore point first. Once you have that covered, follow the options provided below.

Option 1 – Disable the Blurred background in the login screen via Registry Editor

  • First, tap the Win + R keys to open the Run dialog box and type “Regedit” in the field, and hit Enter to open the Registry Editor.
  • After that, navigate to this registry path: KEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsSystem
  • Next, right-click on any empty space in the right pane and create a new DWORD (32 bit) and name it as “DisableAcrylicBackgroundOnLogon”.
  • Once you’ve created the DWORD, double click on it and set its value to 1 to disable it and 0 to enable it.
  • After you make the necessary changes, restart your computer. You won’t now see the blurred background on the login screen.
Note: No matter what option you select to change the background, it will stay blurred when you click on the login button. At the time of writing, there is no way to disable this feature in the Personalization section so the Registry Editor will have to suffice for now.

Option 2 – Disable the Blurred background in the login screen via Group Policy Editor

  • Tap the Win + R keys to open the Run utility and type “gpedit.msc” in the field and tap Enter to open the Group Policy Editor.
  • After that, navigate to this policy setting: Computer ConfigurationAdministrative TemplatesSystemLogon
  • From there, double click on the “Show clear logon background settings” and since its default value is “Not configured”, set it to “Disabled”. You will see the following description under this setting:
    • “This policy setting disables the acrylic blur effect on the logon background image.”
    • “If you enable this policy, the logon background image shows without blur.”
  • Now click on OK and then check the login screen.
Note: If you don’t configure or if you disable this policy, the logon background image adopts the acrylic blur effect. However, if it didn’t work, you have to restart your computer and then check.
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What Is Phishing And How Can You Protect Yourself From It?

Ever gotten an e-mail offer that seemed just a little bit too good to be true? Might’ve been a phishing attempt! These are everywhere and can come in many different forms. 

So what’s phishing exactly, how can you detect it and how can you keep safe?

What is phishing?

Phishing (pronounced like fishing) is a type of cyberattack that tricks the user into trusting the source and revealing sensitive information. Fishing being the perfect analogy, the bait is a legitimate-looking site, e-mail or file and when you take a bite, your identity, banking information and much more can be revealed and stolen.

Phishing Illustration
Credit: Anne Nygård on Unsplash

Some phishing attempts are incredibly obvious, others are super elaborate. Like with most types of malware, cybercriminals have become extremely well-versed in phishing and anyone can fall for it. To help you recognize and avoid it, we’ll take you through a couple of phishing types and give you tips on what to do if faced with them.

Phishing techniques

E-mail phishing

This is actually the most common type of phishing. A cybercriminal creates an e-mail containing stuff like attractive offers, legitimate-looking attachments or links and makes it appear as though it’s coming from a trusted source.

Illustration of Email Phishing
Credit: Justin Morgan on Unsplash

For example, it looks like it’s coming from your bank or your favorite retailer. The logo looks legit and the structure of the e-mail seems familiar, so you might get tricked into clicking on whatever clickable content is in it.

Unfortunately this exposes your device to malware that hands your data off to the hacker, who can decide what to do with it further.

SMS and social media phishing

Like the above example, you could be approached with lucrative offers or links via text messages or social media messages. Typically, the messages seem relevant to the user as they will be made to look like they’re related to apps or services you’re using.

Voice phishing

Voice phishing attacks are schemes that appear as though they’re coming from a credible number. Normally, you’ll get a call about something related to credit cards or taxes to get you into a state of worry, leading you to disclose personal information on the phone.

Spear phishing, whaling and BEC

Spear phishing normally targets specific individuals within a company who are likely to have access to sensitive data. Spear phishers spend time collecting information they can use to reach out to the individual looking as trustworthy as possible. They’ll typically lead with something relevant, for example mentioning an upcoming company event, and make a seemingly legitimate request.

Whaling is a more elaborate form of spear phishing, which targets people in even stronger positions such as executives or high-value individuals. The ultimate goal is to get them to transfer financial or other sensitive information that can be used to compromise the entire business.

Spear Phishing Illustration
Credit: Azamat E on Unsplash

BEC, or Business e-mail compromise, is a specific spear phishing technique carried out via e-mail. While there are many ways this is done, most commonly you’ll see instances where the phisher poses as a CEO or similar executive, or as a lower-level employee in specific positions (e.g. sales managers or financial controllers).

In the first situation, the impersonator reaches out to employees requesting them to transfer certain files or pay invoices. In the second situation, the phisher takes control of the employee’s e-mail account and sends false instructions to other employees in order to obtain data and information from them.

What can you do?

There are many ways you can be aware and spot a phishing attempt. Here are some tips:

  • Always check the sender’s address in your e-mails, even when they seem to come from a familiar source.
  • In any instance where payment information is requested, be very, very careful.
  • If you are receiving attachments you never asked for and definitely didn’t expect, better not click on them. 
  • Beware of content that transmits a sense of urgency (sales deals, urgent updates to login credentials, etc.).
  • Bad spelling and grammar are usually a telltale sign of phishing.
  • Links that look shortened (e.g. Bit.ly) or just suspicious in general - if you have a bad feeling, do not click on them.
  • If you are receiving threats, you probably shouldn’t be clicking on anything in that message.
  • Always examine first-time senders in detail.
  • Block suspicious e-mail addresses, numbers and social media accounts.
  • If you are receiving a coupon for free stuff… You aren’t.
  • If you’re being asked to update your payment details by a service you use, such as Netflix, chances are it’s an impersonator.

Those are some of the ways to identify and prevent phishing attacks. However, sometimes phishers disguise themselves a little too well or a misclick happens and there you go - you’ve been exposed to malware.

Illustration of a Lock on Keyboard Keys
Credit: FLY:D on Unsplash

This won’t happen if you invest in powerful protection software from the get-go, though. A good antivirus program like Bitdefender will keep you safe from becoming a victim of phishing scams. In fact, it will protect you from malicious attacks overall.

Be it your household or your business you’re concerned about, there are a bunch of different packages and options available, providing different kinds of cybersecurity services. That’s the only way you can ever really be sure you aren’t at risk of a digital attack.

Summary

Have you ever been targeted by phishers and didn’t know that’s what it was until you read this article? Many can relate. Protect yourself before it’s too late!

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Fix Slow download speeds for MS Store
As you know, Microsoft Store is the ultimate source of applications for Windows 10 devices and it’s turning to be the hub for various applications. In fact, aside from applications, it has also become a source for movies, books, TV and even buying hardware directly from Microsoft and many more. Although downloading goes smoothly most of the time, depending on your internet connection, there are also times when you might experience slow download speeds while downloading apps and other things in the Microsoft Store. There are several factors that could be causing this kind of issue. It can be due to the Microsoft Store app itself or it could be enforced speed limiter on the application or it could be due to a corrupted Microsoft Store cache, or it could be due to the Windows Update service running in the background, and so on. To fix this problem, you can try to reset the Microsoft Store cache, or set the bandwidth limit for downloads, or try to re-register the Microsoft Store app via Windows PowerShell. Before you proceed with the troubleshooting options provided below, make sure that your internet connection is stable enough to download apps and games. You also have to check if there is an update or a massive download in progress. Once you have these things covered, follow the given options below.

Option 1 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.
  • Right-click on the start button and click on Command Prompt (administrator).
  • Next, type in the command, “exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
  • Now restart your PC and afterward, try opening Microsoft Store again and then try to install your app or update your computer again.

Option 2 – Try to set the bandwidth limit for downloads

  • Tap the Win + I key combination to open the Windows Settings app.
  • After that, navigate to Update & security > Windows Update.
  • From there, select the Advanced options located on the right-side panel.
  • Next, select Delivery Optimization and check the box for “Limit how much bandwidth is used for downloading updates in the background under the Download settings section and then set the slider to 100%.

Option 3 – Try to re-register the Microsoft Store app via Windows PowerShell

  • Tap the Win + X key combination or right-click on the Start button and click on the Windows PowerShell (Admin) option.
  • If a User Account Control or UAC prompt appears, just click on Yes to proceed and open the Windows PowerShell window.
  • Next, type in or copy-paste the following command to re-register the Microsoft Store app and tap Enter:
powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRootWinStoreAppxManifest.xml
  • Wait for the process to be completed and then restart your computer.
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