Browsing the internet doesn’t always go smoothly, you might encounter ads, pop-ups, viruses, malware, and even errors. In this post, we’ll walk you through how you can fix the 502 Bad Gateway error that you might encounter in browsing the internet. This kind of error suggests the server which is the one that’s acting as a gateway to facilitate in taking your request to the server and bring some response back has received an invalid response or even no response at all. It could be that the connection is broken or that there is an issue on the server-side that returns an invalid response. Even though the 502 Bad Gateway error is a server-related error, there are still a few things you can try that might help resolve it, if tapping the Ctrl + F5 keys does not resolve the problem.
Keep in mind that it doesn’t matter what website you open as this error can appear on any website. To resolve the problem, you need to follow the options prepared below.
Option 1 – Check the network cable connections and restart your router
As with other connection problems, this is the most basic thing to do before you try other troubleshooting options because the root cause of the problem might be as simple as a cable not connected properly or a router that just needs to be restarted. Thus, checking the network cable connection to see if there is anything out of order can help as well as restarting your router.
Option 2 – Reset Winsock, TCP/IP & Flush DNS
Resetting Winsock, TCP/IP, and flushing DNS might help you resolve the issue. To do so, follow these steps:
Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.
netsh winsock reset – type in this command to reset Winsock
netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
ipconfig /flushdns– type in this command to flush the DNS cache
Next, restart your PC and check if the problem’s fixed.
Option 3 – Change the DNS
Changing the DNS server for your network can also help you fix the 502 Bad Gateway error. You can use a public DNS like the Google Public DNS, Open DNS, Yandex DNS, Comodo Secure DNS, and many more. All you have to do is to override the default DNS settings on your PC so that you can specify which DNS server is used as well as which IP address should be used for a specific domain.
Option 4 – Try updating the Network Adapter Driver
Follow the steps below to update your Network Adapter Driver:
Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
From there, expand the list of all the network drives and update each one of them.
Note: If updating the network drivers didn’t help in fixing the problem, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly.
Option 5 – Try a Network Reset
When all else fails, you might have to consider resetting your entire network settings. Simply follow the steps below to do so.
Click on the Start button and then click on the gear-like icon for Settings to open it.
Next, select Network and Internet.
Then scroll down and look for “Network Reset” – click on it and then click on the Reset now button.
If you are visiting a single folder many times during the day it might be beneficial to place its shortcut on the desktop for easy access. But did you know that you can also set a keyboard shortcut for that same folder shortcut making it available simply by clicking desired key combination?
In order to make a keyboard shortcut for the desired folder know that it is available only when you have a shortcut of the desired folder, it cannot be done on the folder itself, only on its shortcut. Now folder shortcut does not need to reside on desktop, you can place it anywhere you like, but it must be a shortcut.
So the first step is of course to make a shortcut of the folder that you wish to have access via keyboard key combination and place it where you wish.
Once you have done this step, right-click on it and choose properties. Inside properties at the top click on the Shortcut tab and then inside Shortcut Key, press the key combination that you wish to associate with this folder. Confirm with OK and start using fast folder access with your desired key combination.
If you are typing inside the Search bar, Cortana, Taskbar, Windows 10 apps, etc., and then everything seems invisible then read on as this post will guide you in fixing this issue. At first, you might think that something is wrong with your keyboard but it really has nothing to do with it. The problem actually lies with the apps from Microsoft Store. Thus, if you can’t type anything in any of the apps from Microsoft Store in Windows 10, refer to the options given below to fix them.
Option 1 – Ensure that ctfmon.exe is running
Ctfmon.exe is a Microsoft process in Windows 10 that controls the Alternative User Input as well as the Office Language bar. In other words, it enables end-users to control the computer using on-screen keyboard inputs, speech, and even pen for various languages. It would be better if you launch the program once by going to the C:/Windows/system32 folder. Doing so will ensure that whatever API is needed for the keyboard typing to work properly again. You also have to make sure that its startup status is not disabled. In addition, you can also try the following steps, alternatively.
Open the Task Scheduler.
Then go to Microsoft > Windows > TextServicesFramework.
And on the MsCtfMonitor, right-click and enable the task.
Now restart your computer.
This will ensure that all the text boxes will start to work again. And if the task MsCtfMonitor is missing from the list of tasks, you can import it with the XML file from basics.net. Then download and create a task to run it each time you log in to your PC.
Option 2 – Use the Windows Store Apps Troubleshooter
You might also try running the Windows Store Apps Troubleshooter as it can help in resolving issues with the Windows Store apps. This built-in tool can resolve most of the app-related problems. To use it, go to Settings > Update & Security > Troubleshooting > Windows Store Apps and from there, click the start the troubleshooter button. The Windows Store Apps Troubleshooter will scan the computer for any issues with the Windows store apps and will automatically fix them if it finds any.
Option 3 – Re-register all the Windows 10 UWP apps using PowerShell
First, make sure to close all the running applications on your computer.
Next, in the Start search, type in PowerShell and right click on the result, and select the “Run as administrator” option.
After that, type the following commands to re-register the Windows 10 apps. Make sure to hit Enter on each line:
You can also run the DISM Tool as it helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth” which could help in fixing the problem.
Open the Command Prompt with admin privileges.
Then type in the following commands and make sure to hit Enter right after you type each one of them:
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /ScanHealth
exe /Online /Cleanup-image /Restorehealth
Do not close the window if the process takes a while as it will probably take a few minutes to finish.
Option 5 – Run the System File Checker Scan
System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.
Tap Win + R to launch Run.
Type in cmd in the field and tap Enter.
After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
Windows Resource Protection did not find any integrity violations.
Windows Resource Protection found corrupt files and successfully repaired them.
Windows Resource Protection found corrupt files but was unable to fix some of them.
A couple of Windows 10 users have reported an error on domain-connected systems when they tried accessing their computer systems remotely. This occurs when the network level authentication or NLA is enabled on the computer. If you are one of these users, you better keep reading as this post will guide you on how you can fix this error. To resolve this issue, there are several workarounds you can try. You can either disable this option directly via properties or you can also modify some registry entries or sub-keys and restart the system.
When you encounter this problem, an error message pops up that states:
“The remote computer that you are trying to connect to requires network level authentication (NLA), but your windows domain controller cannot be contacted to perform NLA. If you are an administrator on the remote computer, you can disable NLA by using the options on the Remote tab of the System Properties dialog box.”
Or you could also see this error message instead:
“The remote computer requires Network Level Authentication, which your computer does not support. For assistance, contact your system administrator or technical support.”
Before you proceed in troubleshooting the problem using the options provided below, you need to create a backup for your data or system restore point as well as make a copy of any registry entries you are going to modify.
Option 1 – Disable Network Level Authentication via Properties
The NLA is a useful tool that provides your computer with extra security and helps network administrators in controlling who can log into the system with just a click of a single box. However, there are times when it can become a disadvantage and could prevent you from accessing your system remotely. Thus, you need to disable it using Properties.
Tap the Win + R keys to open the Run dialog box.
After that, type in “sysdm.cpl” and tap Enter to open System Properties.
Next, go to the remote tab and uncheck the checkbox for the “Allow connections only from computers running Remote Desktop with Network Level Authentication (recommended)” option.
Now click the Apply button to save the changes made and exit System Properties and then try logging into the remote computer again and see if the problem is fixed or not.
Option 2 – Disable NLA via Registry Editor
Note that you can only use this option if the first one didn’t work for you. Take note that this option will require you to restart your PC completely which could mean some downtime if your computer is running a production server. So make sure to save all your work.
Tap the Win + R keys to open the Run dialog box and then type in “Regedit” in the field and tap Enter to open the Registry Editor.
From there, click on File > Connect Network Registry and input the details of the remote computer and then try to connect.
Navigate to the path below after you’re connected:
HKLM >SYSTEM > CurrentControlSet > Control >Terminal Server > WinStations > RDP-Tcp
After that, change the values given below to “0”
SecurityLayer
UserAuthentication
The navigate to PowerShell and execute this command – restart-computer
Option 3 – Disable NLA via PowerShell
PowerShell allows you to tap into the remote computer and once you’ve targeted the machine, you can execute the commands given below to disable NLA.
Tap the Win + S to open Search and then type in “PowerShell” in the field. Right-click on the related result and select the “Run as administrator” option.
After opening PowerShell, execute the command below:
Once in the PowerShell, execute the following command:
$TargetMachine = “Target-Machine-Name”(Get-WmiObject -class “Win32_TSGeneralSetting” -Namespace rootcimv2terminalservices -ComputerName $TargetMachine -Filter “TerminalName=’RDP-tcp'”).SetUserAuthenticationRequired(0)
Note: In the command given, the “Target-Machine-Name” is the name of the machine you are targeting.
Option 4 – Use the Group Policy Editor to disable NLA
Another option you can use to disable NLA is via the Group Policy Editor. This is ideal for you if you are blanket disabling. Just take note that the Group Policy Editor is a powerful tool and that if you make some mistakes by changing values you have no clue about, you can render your computer useless so make sure that you create a backup for all the values before you proceed.
Tap the Win + R keys to open the Run dialog box.
Then type in “gpedit.msc” and tap Enter to open the Group Policy Editor.
From there, go to this path – Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Security
After that, search for “Require user authentication for remote connections by using Network Level Authentication” and set it to disabled.
To function properly and as intended, Windows 10 depends on a number of resources and software components. Even with a simple task as powering the machine, there are already several smaller software components supporting it. However, if any of these resources or components experience issues, it will affect the overall function of the computer. One of the errors reported is the Kernel Power Blue Screen error which is triggered by the Windows Kernel that mostly comes with a Windows Kernel Event ID 41 error. This kind of error can turn off and reboot the computer randomly.
Here’s an example of a Bugcheck code entry with the same event:
This kind of BSOD error is caused by an issue with the Power Supply components in both the software and hardware parts of your computer. In such cases, if your computer is stuck in a reboot loop, you need to troubleshoot the problem via Safe Mode or in the Advanced Startup options screen.
Option 1 – Try disabling Overclocking
If you have enabled Overclocking, you might have to disable it as some users reported that the Kernel-Power Blue Screen error started to appear right after overclocking. To disable it, follow the steps below.
Go to the Start Menu and open Settings.
Next, select Update and Security and go to the Recover tab.
From there, click on Restart now in Advanced startup. This will restart your computer.
Once you’re in the Advanced startup, go to Troubleshoot and then select Advanced Options.
From there, select the UEFU Firmware Settings.
Now click on Restart. Once your computer has restarted, it will automatically open BIOS.
From the BIOS, go to the Advanced tab and navigate to Performance and then look for Overclocking.
Once you’ve found Overclocking, make sure that it is disabled. If it’s not, then disable it and then save the changes made by tapping the F10 key.
Start your computer normally and check if the Kernel-Power Blue Screen error is now fixed.
Option 2 – Try to run the Power troubleshooter
The next thing you can do is to run the Power troubleshooter. To do so, follow these steps:
Go to Settings and navigate to Update & Security > Troubleshoot.
After that, look for the “Power” option from the given list of built-in troubleshooters and click on it.
Next, click on the “Run the troubleshooter” button to run the Power troubleshooter.
Once the troubleshooter is done identifying the problems, follow the next on-screen instructions to resolve the problem.
Note: You could also try to run the Blue Screen troubleshooter to fix the Kernel-Power BSOD error. You can find it under the same page as the Power troubleshooter.
Option 3 – Try to replace the Power Supply Unit
You could also try to consider physically replacing the Power Supply Unit or PSU of your computer and see if that helps or not.
Option 4 – Run the Windows Memory Diagnostic tool
Since this error could be caused by some issues in the memory, you can try running the Windows Memory Diagnostic tool and see if it helps.
Tap the Win + R keys to open Run and type exe and hit Enter to open the Windows Memory Diagnostic Tool.
After that, it will give two options such as:
Restart now and check for problems (Recommended)
Check for problems the next time I start my computer
Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.
Note: After you select the option, your PC will restart and check for memory-based issues. If it finds any issues, it will automatically fix them and if there’s no issue found, then it’s most likely not a memory-based issue so you should try the other options given below.
Option 5 – Try to check physically check your RAM
In this option, you have to check your RAM physically especially if you tend to use multiple physical RAMs on your computer so it can be quite tricky and technical. You have to check first if they are of the same frequency and then verify if the chip is compatible or not. You also have to check if the sockets are attached using some adapter or non-recommended apparatus as it can cause some problems while giving performance hit to your computer.
Option 6 – Try to update the BIOS
Updating the BIOS can help you fix the Kernel-Power BSOD error but as you know, BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.
Tap the Win + R keys to open the Run dialog box.
Next, type “msinfo32” in the field and press Enter to open System Information.
From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
After that, you should see the developer and version of the BIOS installed on your PC.
Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
Now double click on the downloaded file and install the new BIOS version on your computer.
Now restart your computer to apply the changes made.
Note: If updating the BIOS didn’t help, you might want to consider resetting it instead.
Option 7 – Disable Fast Start-up
If you want your computer to boot faster, then you might have enabled Fast Start-up. This feature is ideal for computers that are using a hard disk drive. However, turning on this feature also means that when the computer boots, it might lag some drivers that are loaded when it initially boots up. Thus, it might be the potential cause of the Kernel-Power BSOD error. Thus, you need to disable Fast Start-up. To do that, follow these steps:
Boot your PC into Safe Mode.
Then tap the Win + R keys to open the Run dialog box.
Next, type in “control” to open Control Panel.
After that, select Hardware and Sound and click on Power Options.
Select “Choose what the power buttons do” from the left side menu pane and click on Change settings that are currently unavailable.
Afterward, uncheck the “Turn on fast startup (Recommended)” entry and click on Save Changes.
Now restart your PC for the changes to take effect and then check if the problem’s fixed afterward.
intel's first gaming card that will hit the market soon has been shown in its innovation event, the Intel Arc A770. In its core ticks ACM-G10, coming with 32 Xe-cores and all the way up to 16GB of GDDR6 memory (the basic entry-level version will have 8GB of GDDR6). The card will support ray tracing and supersampling with Intel's XeSS.
This is Intel's first gaming desktop GPU and after testing with some YouTube channels it turned out that the card itself sits somewhere between nVIDIA RTX 3060 Ti and an RTX 3070 so it will still be low in performance compared with the new RTX 4090 or AMD's new RDNA3 upcoming lineup. But as stated this is Intel's first gaming graphics card and having this kind of performance is no small feat for the first-time product.
One thing that is really great tho and that is going for Arc A770 GPU is its price! The Limited Edition card will cost $329 which is at this moment most cheapest GPU currently on the market in that performance range. nVIDIA is between $500 and $700 for comparison and if Intel can hold on to its performance with almost half the price card could be a great hit among gamers. GPU itself will launch on October 12th.
D3dx9_43.dll is a type of Dynamic Link Library containing small programs. This file is associated with Microsoft DirectX software. It is used and utilized by most Windows-based games and DirectX advanced graphic programs.
The error D3dx9_43.dll pops on your computer screen when there is some issue when running or loading Microsoft DirectX programs.
This error is often displayed in any one of the following formats:
“D3dx9_43.DLL Not Found"
"D3dx9_43.dll not found. Reinstalling might help fix this."
"The file d3dx9_43.dll is missing"
"File d3dx9_43.dll not found"
The good news is that this error code is not fatal.
This means it will not result in system crashes, failure, or data loss. But it may hamper your ability to access, run and load Windows-based games associated with DirectX therefore to avoid the inconvenience it is advisable to repair it immediately.
Solution
Error Causes
D3dx9_43.dll error code can occur due to several reasons. These include but are not limited to:
Missing or corrupt D3dx9_43.dll file
Outdated drivers
Corrupt registry
Viral infection
Further Information and Manual Repair
To fix the D3dx9_43.dll error on your PC, try the manual easy to do methods illustrated below. To perform these methods to repair the issue, you don’t need to be a technical whiz. These are simple methods and easy to perform.
Method 1 - Check Your Recycle Bin or Download D3dx9_43.dll File
If you just recently uninstalled a program from your PC, then there is a possibility that the D3dx9_43.dll file got accidentally deleted during the process.
This happens because DLL is a shared file. The program you uninstalled might be running with the same file. In case of accidental deletion of the D3dx9_43.dll file, it is advisable to check your recycle bin to repair the issue.
Simply go to the recycle bin and look for the deleted file; if you locate it simply reinstall. However, if you are unable to find it, then if you have access to an internet connection, simply download the D3dx9_43.dll file from a reliable DLL website.
Method 2 - Update Drivers
If the error code occurs due to outdated drivers, then it is recommended to update drivers on your system. For example, the D3dx9_43.dll file error indicates an outdated video card driver since this file is linked to video game software.
Therefore, simply update the drivers for your video card. Drivers can be updated in Windows by using a driver update wizard from within Device Manager. The wizard will walk you through the entire driver update process, making the updating task a lot simple and hassle-free.
Method 3 - Install an Antivirus
In case of malware infection, it is advisable to install a powerful antivirus. Simply run it to scan your entire PC for viruses. Then remove them to resolve the issue.
Method 4 - Clean and Repair the Registry
D3dx9_43.dll error may also pop up due to registry corruption.
This happens when the registry loads with unnecessary and obsolete files like cookies, junk files, internet history, and bad registry entries.
These files take up all the space and damage the registry. It also results in DLL file corruption and disk fragmentation.
To resolve this it is important to clean the registry and repair it.
A quick way to perform registry clean-up is to download Restoro. This is an advanced PC Fixer embedded with a powerful registry cleaner. It scans for all registry-related errors instantly, removes them, cleans the registry, and repairs the damaged files.
Click here to download Restoro on your PC and resolve error D3dx9_43.dll today!
We have all experienced Windows errors over time and that can range from simple ones that will do very little to no harm and can be even system breaking making us lose our work or completely making the PC unusable. No one likes them but they happen, and usually, they happen once we least expect them.
No matter how frequent and unpleasant they might be there are ways to keep them at the minimum and even avoid them.
We will discuss steps that you can take in order to do this, simple tips and guides on how to keep your computer in top form and eliminate not just Windows, but any kind of errors altogether.
Keep your hardware clean
Believe it or not, some serious Windows errors like the dreaded blue screen of death can come from hardware issues not from the software at all. It is very important to keep your computer clean and with enough air flow so it can function properly.
Keeping applications on the drive might seem harmless but sadly that is not the case. Some applications have a certain impact on the system itself after all most of them are tweaking registry entries in Windows and sometimes having too many applications means an increased possibility of conflict over certain resources even when they are not running.
Some applications like adobe creative suite, for example, will have certain services always running in the background, and more of these kinds of applications you have, more services, more places for unexpected errors when they collide. Some of them will also install certain dependencies that could be problematic.
The general idea is: if you are not using it, uninstall it and you will be safer and more resilient to errors inside OS.
Do not use pirated or cracked software
Besides moral and law implications that using pirated or cracked software might bring you there are also certain other things that might be problematic. Certain "free" software might come packet with some problematic malware, for example, it is not uncommon for attackers to use some popular software to pack their malicious application with it.
Other things might be wrong and incomplete tweaking with application in order to bypass security and thus bringing some instability due to scripts needed to run in order to achieve this goal.
Keep your drivers updated
Errors can also come from old drivers or bad drivers, device manufacturers are not all-knowing and perfect, and sometimes drivers can wreak havoc on the system. Having updated drivers can minimize any kind of unexpected behaviors inside the operating system making it more stable and reliable.
You can check your driver version in the control panel inside the Windows OS and then compare it to the ones found on the manufacturer's site, if there are newer available it is recommended to download and install them,
Keep software updated
Applications can have bugs, and bugs can lead to certain errors both in the system and when using the app as well. It is in your best interest to get the latest patch or newer version of the software in order to avoid these unpleasant experiences.
Also, certain codecs and extensions that are installed directly in Windows can also have some unpredictable behavior, updating is the best solution to keep them in line.
Keep Windows updated
Same as with drivers and applications, Windows itself is not immune from bugs and some unpredictable issues. Luckily Microsoft is always working on fixes and features of Windows but in order to actually have benefited from that work, you will need to keep Windows updated. Sometimes a bad update can introduce some errors but you can always roll back to the previous and wait for them to fix everything and then download them all.
Check the health of your hardware regularly
Hardware components have their life cycle, more quality ones tend to last longer but eventually, they will reach the end of their lifecycle. There are a lot of testers for various components in your computer that can check different things and provide you with information about the state of your components.
If you are on Windows 11, Microsoft has included a basic health app inside OS, just type PC health check in search and start the app. For some more detailed information and advanced checks, you will have to use a custom application. There are plenty of them specialized for single components like RAM, SSD, etc. A simple google search with providing you with top results and most of them are free for personal use.
Remember, a faulty component or component that is reaching its life cycle can produce many errors inside the operating system.
Facebook has an algorithm inside it that can recognize your face in pictures and videos which is meant to help people tag friends when they upload media into Facebook. It is a neat feature meant to help all Facebook users but what if we do not want to be detected in pictures and videos? What if we do not want to be tagged?
If you are one of the Facebook users that do not wish to be detected and recognized by Facebook in media keep on reading to find out how you can disable this option.
Open the Facebook website and log into your account.
Click on the arrow visible in the top menu bar.
Select the Settings & privacy option.
Click on the Settings option.
Switch to the Face recognition tab on the left-hand side.
Click the Edit button.
Select No from the drop-down list.
And you are done, you do not need to log out or restart facebook in order for changes to have an effect. Now you are free from face recognition and detection.
Losing an internet connection is not a pleasant thing, especially if it happens often. If you are a gamer this phenomenon can be very disturbing since it can stop your progress or even get your account banned if you are playing competitively.
Luckily we have the solution for this annoyance, keep on reading and follow the guide.
Update your driver
Outdated or wrong drivers can cause a lot of issues and the device can exhibit strange behavior this way. To update driver
Right-click on Start
Click on Device Manager
Locate your network adapter, wifi card, or device you are using for internet access
right-click on it and choose update driver
Renew IP
Right-click on Start
Click on command prompt (admin)
In command prompt type ipconfig /renew and press ENTER
Reset Winsock API
Right-click on Start
Click on command prompt (admin)
In command prompt type netsh winsock reset catalog and press ENTER
then type netsh int ipv4 reset reset.log and press ENTER
reboot PC
0xc00d36cb error shows up when you are trying to play a video or movie using the default player in Windows. This error can occur due to a glitch in the media player or corrupted system files. in this guide, we will show you how to tackle this issue and fix it.
Run the video playback troubleshooter
Click on Start and select Settings.
Go to Update and Security.
Scroll down and open the Troubleshoot tab.
Scroll down and select the Video Playback option.
Click the Run the Troubleshooter button.
The troubleshooter will perform an initial scan and offer a few options.
Select Continue with this troubleshooter.
The troubleshooter will scan the system again for driver and codec issues.
Follow on-screen instructions and apply recommended fixes.
Reset the Movies and TV app
Click on Start and select Settings.
Go to Apps and open the Apps and features tab.
Scroll down to Movies and TV.
Select Movies and TV.
Click Advanced options.
Scroll down and click on the Reset button.
Create a new user account
Click on Start and select Settings.
Open Accounts.
Open the Family & other users tab.
Scroll down to Other users and click the Add someone else to this PC button.
In the Microsoft account window, type your email address.
If you don’t want to enter an email address and establish a local account, click on I don’t have this person’s sign-in information option instead.
Next, select Add a user without a Microsoft account (for a local account).
Else, enter your Microsoft account login details.
Enter a user name and password for your new account. Also, select a security question and add an answer to it.
Once the new profile is ready, log out of your current account.
Check for permission issues
Right-click on the problematic file and select Properties.
Open the Security tab.
Click the Advanced button.
In the Advanced Security Setting window, click the Change link.
In the Select User or Group window, enter Everyone in the text box.
Click the Check Names button.
Click OK and Apply to save the changes.
Close all the Properties windows.
Try playing the file or modifying the properties and check for any improvements.
In order to make a keyboard shortcut for the desired folder know that it is available only when you have a shortcut of the desired folder, it cannot be done on the folder itself, only on its shortcut. Now folder shortcut does not need to reside on desktop, you can place it anywhere you like, but it must be a shortcut.
So the first step is of course to make a shortcut of the folder that you wish to have access via keyboard key combination and place it where you wish.
Once you have done this step, right-click on it and choose properties. Inside properties at the top click on the Shortcut tab and then inside Shortcut Key, press the key combination that you wish to associate with this folder. Confirm with OK and start using fast folder access with your desired key combination. 
