Fixing the “Failed to register a VB Script dll” Error in Windows 10

Error Code 0x803f7001 – What is it?

Error code 0x803f7001 results when users fail to update their Windows operating system. This often occurs when they seek to update from Windows 8 or 8.1 to Windows 10. Users will be able to identify error code 0x803f7001 because of the following common symptoms which occur:

• Inability to upgrade your Windows operating system to Windows 10
• Message box with error code 0x803f7001

Solution

Error Causes

The causes for error code 0x803f7001 are usually associated with the use of an unlicensed version of Windows 8 when upgrading to Windows 10. In such cases, the error code occurs when there is no valid Windows license or product key on your device.

Further Information and Manual Repair

To fix error code 0x803f7001, users may not necessarily need technical knowledge or the help of a Windows repair technician. Usually, the process is simple and can be resolved with the use of a valid product key. However, if users have trouble implementing the instructions found in the manual repair methods listed below, contact a Windows repair specialist for help or use an automated tool that provides the best solutions for problems like error code 0x803f7001.

Method One: Use a Valid Product Key

A product key is a 25-character code that enables users to activate their Windows operating system. To successfully activate your operating system and resolve error code 0x803f7001, enter the product key in the correct order. Once you have a valid product key in your possession, begin to resolve the error code by following the instructions below:

• Step one: Click the Start button then select Settings
• Step two: Select Update & security then Activation
• Step three: Click the Change product key
• Step four: Type in your valid product key. (Ensure you include the 25 characters of your product key in the correct order.)

Once you type in the valid product key, you should be able to successfully upgrade to the latest version of Windows. However, this method is only effective if the error code 0x803f7001 on your device is caused by issues related to the product key.

If the error code reappears after attempting manual repair method one, move to the next manual method suggested below.

Method Two: Reinstall Genuine Version of Windows 8

This method is crucial for you to perform if method one was not successful. Begin the reinstallation process by ensuring you have a genuine version of Windows 8. After reinstalling this version of your Windows operating system, attempt to upgrade to Windows 10 by following the instructions below:

• Step one: Type Settings in the search box near the Start button or click the Start button and select Settings
• Step two: After clicking Settings, select Update & Security
• Step three: Select Windows Update then the Check for updates tab
• Step four: Activate Windows 10 update

If this method is successful, you will no longer see error code 0x803f7001 pop up in a message box. You will also be able to access Windows 10, and all the benefits it provides users, on your device.

Method Three: Install an Automated Tool

Automated tools help PC users eliminate common issues such as Windows error codes. To address or rectify error codes like error code 0x803f7001 download a powerful automated tool on your machine. This tool enables users to access quick solutions. It also scans for and corrects issues that may result in error codes or poor PC performance.

System image backup error 0x807800A1 & 0x800423F3 appears when you are trying to create a system image backup and the operation fails to do so. If you’re faced with any of these error codes, try our recommended solutions in the order presented below and resolve the issue.

Check Volume Shadow Copy & Software Protection Services

To restart the Volume Shadow Copy Service (VSS) on Windows 10, do the following:

• Press ⊞ Windows + X to bring up the Windows menu.
• Click on command prompt (admin)
• In the command prompt window, type the commands below and hit Enter after each line:

net stop vss net start vss

Once the commands execute successfully, try the system image backup again. The operation should complete successfully. You need to also check if the Software Protection Service is disabled. If it is, then Start it and ensure that it is set to default which is Automatic (Delayed Started).

Create System Image using PowerShell

Command lines are less prone to errors provided the syntax is correct, unlike GUIs that can suffer a glitch every now and then. To create a system image with PowerShell do the following:

1. Open the Windows PowerShell as administrator. To create a System Image in Windows 10 using PowerShell, you will have to run the Wbadmin command.
2. Inside the Powershell window type, then press Enter: wbadmin start backup-backup target: E:-include: C:-quiet-allCritical E: is the target drive where you’re going to save the system image, and C: is the system root drive where Windows is currently installed
3. To extract the created system image, starting over from Windows 10 USB installation media, select advanced startup or open run and type: C: \ Windows \ System32 \ Shutdown.exe / r / o

Use third-party imaging software

If the previous two solutions have not managed to solve the issue there is always an option to use a third-party imaging solution. There are free open source and buying options offering various advantages each. Find out which one works best for you and use it.

Windows and Devices chief Panos Panay has revealed new focus sessions feature that will be in Windows 11 on his Twitter account today. He himself is referring to it as a game-changer especially with Spotify integration.

So what is a focus session?

From the video clip provided on Twitter, we can see that focus session users will be able to choose a specific task from the previously made task list, choose songs that will play in the background while the task is active, and set a timer for the chosen task with breaks. Maybe the best comparison and explanation would be a desktop google calendar task with music, basically, that’s it. A neat and good organizer inside your Windows 11 operating system. I think that this is generally a good idea and for sure it will find its audience.

Error Code 0x80070002 – What is it?

Error code 0x80070002 is a Windows Update error code. It occurs due to corruption errors which result when missing files in Windows Update prevent users from accessing updates on their system. It affects Windows 10 users and presents similar symptoms as error code 0x80070003, another Windows Update error. These symptoms include the following:

• Presence of message box highlighting the name of the Windows Update error code
• The inability of users to complete updates on their system

Error Causes

If certain files are missing in Windows Update on your system, you will most likely experience error code 0x80070002. These missing files prevent Windows Update from functioning properly even in cases where an update is downloaded on your PC.

Further Information and Manual Repair

Manual repair methods are necessary to resolve issues related to many Windows error codes. To fix Windows Update error codes like error code 0x80070002 in Windows 10, users will need to apply several procedures that include stopping and restarting the Windows Update service. Note that the methods listed below must be done in the order they are listed. This is because they work in conjunction with each other to repair and replace corrupted update files that may be preventing your Windows Update service from functioning correctly.

Method One: Stop Windows Update Service

Stopping the Windows Update service will enable users to begin the manual repair process. It’s crucial, to begin with, this step, as it prepares users to delete temporary update files when the Window Update service is no longer functioning correctly. These temporary files may be the source of the corruption errors resulting in error code 0x80070002. Follow the steps below to stop Windows Update and resolve the error code.

• Step one: Type Control Panel in the Search box near the Start button
• Step two: Select Control Panel
• Step three: Type Administrative Tools in the search box
• Stop four: Select Administrative Tools
• Step five: Click Services, then search for Windows Update
• Step six: Right-click Windows Update service, then select Stop

After you have successfully stopped the service, proceed by deleting temporary update files in the SoftwareDistribution folder.

Method Two: Delete Temporary Update Files in SoftwareDistribution Folder

Error code 0x80070002 is unlikely to be resolved without addressing the problems related to missing or corrupted update files. By deleting temporary update files within the SoftwareDistribution folder, you will most likely be able to fix the error code and access updates within the Windows Update service.

• Step one: Open File Explorer, then open Windows folder in drive C
• Step two: Double-click SoftwareDistribution folder
• Step three: Open the DataStore folder and delete all files within this folder
• Step four: Click Back to access the SoftwareDistribution folder
• Step five: Open the Download folder to delete all files from this folder as well

While attempting to delete these files, you may be asked to enter a password as an administrator. If this occurs, enter the required password to proceed.

Method Three: Restart Windows Update Service

Once you have logged on as an administrator and deleted appropriate update files in the SoftwareDistribution folder, follow the steps below to restart the Windows Update service.

• Step one: Type Control Panel in the Search box near the Start button.
• Step two: Select Control Panel
• Step three: Type Administrative Tools in the search box, then select Administrative Tools
• Step four: Double-click Services
• Step five: Search for the Windows Update service
• Step six: Right-click the Windows Update service, then select Start.

Once you’ve selected Start, you’ll be able to access the Windows Update service. Verify these manual methods have proven successful by restarting your PC, then check if you can access updates. If error code 0x80070002 has been resolved, you will be able to complete the download process when you attempt to access updates within Windows 10. You will also no longer see the error code 0x80070002 message box.

In this post, you will be guided on how you can turn on or turn off the Tailored Experiences feature in Windows 10 using three methods – via Settings, Registry Editor, and Group Policy Editor. The Tailored Experiences feature in Windows 10 helps Microsoft in delivering recommendations about Microsoft Products. The diagnostic data that comes with it allows Microsoft to know about its consumers’ experiences as well as collect feedback. To simply put it, tailored experiences are personalized tips, ads, and recommendations that enhance Microsoft products and services for consumer needs. And when you enable this feature, Windows will collect information from your browser, apps, features, and many more. After collecting information, it will offer contents that are tailored based on the data gathered on the lock screen of your computer, Windows tips, and other related functions. On the other hand, the diagnostic data is the one that allows Microsoft to get feedback from the customer. So if you’ve noticed some prompts when you use Windows that ask you about the experience, that’s actually a part of the diagnostic data. A lot of users find this feature useful. However, there are also skeptical ones that don’t share the same sentiments. If you are one of the skeptical ones, you actually have the option to turn this feature off if you do not want Microsoft to show ads, recommendations, and so on. It is also recommended that you enable the Diagnostic Data collection as you can choose to delete any collected data, as well as control the feedback frequency from Automatic to Once a day, or once a week, or to never. As mentioned, there are three methods you can choose from to either turn on or turn off Tailored Experiences. You can do it via Settings, Registry Editor, and the Group Policy Editor. To get started, follow the options provided below.

Option 1 – via Settings

To turn on or off Tailored Experiences using Settings, refer to these steps:

• Go to Settings and here, click on Privacy.
• Next, go to Diagnostic and Feedback.
• From there, toggle off the control under the Tailored experiences option to turn it off or toggle it on, if you want to turn it on.

Option 2 – via Registry Editor

To turn on or off Tailored Experiences via Registry Editor, follow the steps below.

• Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and then tap Enter to open the Registry Editor.
• Next, navigate to this registry path: HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionPrivacy
• After that, look for the DWORD named “TailoredExperiencesWithDiagnosticDataEnabled” and change its value to 0 if you want to turn it off or 1 if you want to turn it on.

Option 3 – via Group Policy Editor

To turn on or off Tailored Experiences using the Group Policy Editor, here’s what you have to do:

• Tap the Win + R keys to open the Run prompt and type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
• Next, navigate to this policy setting: User ConfigurationAdminstrative TemplatesWindows ComponentsCloud Content
• Here, double click on the “Do not use diagnostic data for tailored experiences” option and select Enabled. Once you do that, you will see the following description:

“This policy setting lets you prevent Windows from using diagnostic data to provide tailored experiences to the user. If you enable this policy setting, Windows will not use diagnostic data from this device (this data may include browser, app, and feature usage, depending on the “diagnostic data” setting value) to customize the content shown on the lock screen, Windows tips, Microsoft consumer features, and other related features. If these features are enabled, users will still see recommendations, tips, and offers, but they may be less relevant. If you disable or do not configure this policy setting, Microsoft will use diagnostic data to provide personalized recommendations, tips, and offers to tailor Windows for the user’s needs and make it work better for them. This setting does not control Cortana tailored experiences, since there are separate policies to configure it.”

Code 0xC1900208 0x4000C, What is it?

The Error Code 0xC1900208 – 0x4000C is an error that is caused by an installed application or program on your computer that is not compatible with Microsoft Windows 10. The incompatible application prevents you from being able to complete the upgrade to Microsoft Windows 10 and will continue to do so until the issue is resolved. Common symptoms include:

• You receive a dialog box displaying Error Code 0xC1900208 – 0x4000C
• You are unable to successfully complete the Microsoft Windows 10 upgrade process.

Solution

Error Causes

Error Code 0xC1900208 – 0x4000C is caused by a non-compatible application or program that is currently installed on your computer, and is not allowing the Microsoft Windows 10 upgrade to finish the installation and update process.

• The upgrade is stopped due to an incompatible app or program.
• Out of date or no longer supported software can cause this error to occur.
• Device drivers that are not up to date or no longer compatible.
• The computer might pick up malware along the way and might be preventing the upgrade. If error code 0xC1900208 – 0x4000C is not rectified, you’ll not be able to proceed with your Windows 10 upgrade.

Further Information and Manual Repair

The good news is, error code 0xC1900208 – 0x4000C is a relatively common problem that is usually easily fixed by the user at home, though it can be a little time-consuming. To elude this time-consuming process, use a powerful tool to rectify the issue in no time (TSC). Before making any attempts to repair this error, ensure to perform a compatibility test.

• Check the compatibility of applications and programs installed on your computer to locate and remove, or fix the one that is incompatible. (Don't stop at the first one you find, there could be multiple incompatibility issues.)
• Check to ensure all programs and software are not outdated or no longer supported, and remove or fix any outdated or unused, unnecessary programs or software. (This is also a great way to free up space and clean your computer up a bit.)
• Check to ensure that all of your device drivers are current, up to date, and compatible with Microsoft Windows 10, and replace or update where necessary.

Method 1:

Use the get Microsoft Windows 10 application on your computer to check its compatibility, follow the steps below to run the check.

1. Look at the taskbar, to the right; you will see an icon for Microsoft Windows 10, right-click the icon. Locate the option in the menu to check the status of your upgrade. This will open an app for getting Microsoft Windows 10.
2. Next, you will see 3 lines on top of one another on the upper left side, this will open a drop-down menu, once you have this menu open, locate the option to check the compatibility of your computer.
3. Microsoft Windows will then run a check of your entire computer to check for compatibility with Microsoft Windows 10. Once it has finished its check, a pop-up window will display whether or not your computer will work with Microsoft Windows 10, and will also display a list of any hardware and software that are not compatible with the upgrade.
4. This may not catch everything and there may still be incompatible programs so the previous steps, though time-consuming may still be necessary.

Method 2:

Once the incompatible applications are discovered, use the control panel to remove/uninstall them. The steps are below:

1. Locate your computer’s Control Panel.
2. Choose the option that says “Programs”
3. From the options available, select the ‘Programs and Features’ link.
4. Locate the app in the queue or menu.
5. Right-click and choose the uninstall option.

Recently, a lot of users reported to Microsoft about getting an error code 0x80096004 while trying to update their Windows 10 computers. This kind of Windows Update error occurs during the initial download and verification process. It also affects the Windows features (FODs) and when you encounter this error, you will also see this error code, “TRUST_E_CERT_SIGNATURE”. This error code indicates that the signature of the certificate could not be confirmed. This is caused by a broken certificate store or a corrupt copy of the Windows operating system is installed. Here’s the complete error message:

“There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80096004).”

To fix Windows Update error 0x80096004, you can check out the options provided below.

Option 1 – Delete the contents in the Software Distribution folder and Catroot2 folder

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

• Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

• After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 2 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error code 0x80096004. To run it, Refer to these steps:

• Tap the Win + I keys to open Settings.
• From there, click Update and Security and go to the Troubleshoot section.
• Next, select Windows Update and click the “Run the troubleshooter” button and wait until it’s finished, and then try to run Windows Update again.

Option 3 – Try to temporarily disable anti-virus and Windows Defender Firewall

As mentioned, the error could be due to the antivirus program or the Windows Defender Firewall installed on your computer. Thus, disabling them or any security software installed in your computer is always a good idea you can try when you’re not able to access the shared drive on your computer. There are times when you encounter problems like Error Code 0x80096004 due to interference of antivirus or security programs. Thus, you have to disable both your antivirus program and Windows Defender Firewall for the meantime and check if it fixes the error or not.

Option 4 – Try to replace the DLL file with a trusted source

You can also try to replace the crypt32.dll file as it could help in fixing the Windows Update error. Just make sure that you get one from a trusted source.

• First, you need to get the new DLL file from another computer with preferably the same file version number.
• After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
  • x86: This PC > C:/Windows/System32
  • x64: This PC > C:/Windows/SysWOW64
• Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
• Now type the “regsvr32 crypt32.dll” command and hit Enter.
• Restart your PC and check if the error is now fixed.

Option 5 – Try downloading and installing the Windows Updates manually

Error Code 0x80096004 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:

• Go to Settings and from there go to Update and Security > View Update History.
• Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
• After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.

Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.

Option 6– Run System File Checker or SFC scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

 Reboot your PC.

Option 7 – Try to run the Windows Update Service in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that’s causing Windows Update error. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Now try to run the Windows Update Service again and see if Windows Update error 0x80096004 is now gone.

Windows Setup in Continuous Reboot Loop – What is it?

After upgrading to Windows 10 operating system from Windows 7 or Windows 8/8.1, a lot of Windows users are complaining about the Windows setup in a continuous reboot loop. The computer would just keep on rebooting every time the machine is booted and this incites frustration for a lot of Windows users.

Solution

Error Causes

When Windows launched the third update for Windows 10, users trying to upgrade to Windows 10 encountered an endless reboot loop problem. The computer will crash repeatedly. The KB3081424, which is a roll-up of bug fixes of Windows 10, continuously fails once you start the update process and then triggers a message showing: “We couldn’t complete the updates, undoing the changes.” The undoing process will then cause a system reboot mandatorily.

Once you log back on your computer again, the Windows 10 update will try to reinstall KB3081424. You will not be able to stop the update which will cause your Windows setup in a continuous reboot loop.

The KB3081424 will not be successfully installed since if it fails for the first time, that initial failure can be detected to create a bad entry in your Windows 10 registry. This will then prevent your subsequent attempts to reinstall KB3081424 to make it work correctly.

Further Information and Manual Repair

In order to fix the problem of Windows 10 setup in a continuous reboot loop, there are a few methods you can try. Try following these simple steps and you’ll be able to get rid of the problem.

Note: If you’re not highly confident to solve this issue on your own, it is highly recommended to consult an authorized computer technician who would be knowledgeable enough to fix the issue for you. In addition, you can also use a system optimizer to resolve the issue.

Method One: Check For Windows Update

Microsoft Windows released an updated fix for the Windows setup in continuous reboot loop problem. You can try fixing the issue through Windows Update.

1. Open Settings
2. Go to Update & Security
3. Select Windows Update then choose Check for updates

At this point, an additional update will be installed and downloaded to your operating system to resolve the continuous reboot loop problem.

Method Two: Eliminate Bad Registry Entry

Before KB3081424 attempts to install again, you can try doing this solution:

1. Click on the Start menu then type regedit
2. Once the window opens, go to HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionProfileList
3. Create a backup for your registry key (since this process is a bit risky). Select ProfileList then click on File and Export then choose your backup name.
4. From the ProfileList IDs, remove anything with ProfileImagePath in it.
5. Close Regedit then reboot. By this time, the KB3081424 should properly install.

Method Three: Perform A Startup Repair

Another thing you can try to solve the Windows setup in continuous reboot loop problem is to perform a startup repair from a working computer.

1. Ensure that all unnecessary devices are disconnected from your computer as your computer might detect them.
2. If you are connected to a network, you need to disconnect from this as well.
3. On a working computer, download the Windows 10 ISO then you can perform a startup repair.
4. Boot your computer from the Windows 10 DVD.

To change your BIOS option to boot from the Windows 10 DVD, follow these steps:

1. Boot your computer then press the F2 function key to enter setup.

NOTE: You must do this quickly since the BIOS loads rapidly.

2. Once you’re inside the BIOS, navigate to the Boot Configuration screen. On this screen, you’ll be able to change the first device to be loaded.
3. Go to Removable Devices then hit Enter. Removable devices could either be a thumb drive or DVD. Select DVD to put it at the top and be the first boot device.
4. Save your changes by pressing on the F10 function key. A setup confirmation box will appear with a message Save configuration changes and exit now. Select Yes.
5. Exit BIOS by pressing on the ESC key. You should be prompted to boot from the Windows 10 DVD at this point.

If you're not able to execute the aforementioned processes on your own, get help or download and install a powerful system optimizer to assist with the windows continuous reboot loop process and other Windows 10 error messages.

As you know, Microsoft is consistent in pushing updates to its supported versions of the Windows operating systems in order to make it better and defend it from different kinds of vulnerabilities. And pushing billions of active Windows computers every now and then is really not an easy thing to do since it calls for a complex Windows Update delivery module. These complexities often give rise to various errors like the Windows Update error code 0x80004005. When you encounter this kind of Windows Update error, you will see the following error message on your screen:

“There were problems installing some updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help 0x80004005.”

This kind of Windows Update error occurs due to an issue while either installing or downloading an update. There are several ways you can fix the problem. You can try to replace the dpcdll.dll file, reset the Windows Update-related services, run the Windows Update troubleshooter or manually install the Windows Updates. For more details, check out the options given below.

Option 1 – Try to replace the DLL file with a trusted source

The first thing you can do is to replace the dpcdll.dll file with a trusted source.

• First, you need to get the new dpcdll.dll file from another computer with preferably the same file version number as your computer.
• After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
  • For x86: This PC > C:/Windows/System32
  • For x64: This PC > C:/Windows/SysWOW64
• Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
• Now type the “regsvr32 dpcdll.dll” command and hit Enter.
• Restart your PC and check if the error is now fixed.

Option 2 – Try to reset the Windows Update components

If by any chance that the third option didn’t work, you can also try resetting the Windows Update components as it could also help you resolve the Windows Update error. How? Refer to the following steps:

• Open Command Prompt with admin privileges.
• After that, type each one of the following commands and hit Enter after you key in one after the other.
  • net stop wuauserv
  • net stop cryptsvc
  • net stop bits
  • net stop msiserver

Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS and MSI Installer.

• After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below and don’t forget to hit Enter after you type one command after the other.
  • ren C:WindowsSoftwareDistribution SoftwareDistribution.old
  • ren C:WindowsSystem32catroot2 Catroot2.old
• Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
  • net start wuauserv
  • net start cryptsvc
  • net start bits
  • net start msiserver
• Close Command Prompt and reboot your PC.

Option 3 – Run the Windows Update Troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing Windows Update error 0x80004005. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 4 – Try downloading and installing the Windows Updates manually

Windows Update Error 0x80004005 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:

• Go to Settings and from there go to Update and Security > View Update History.
• Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
• After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.

Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.

If you encounter an error message saying, “ERR SSL VERSION OR CIPHER MISMATCH” while visiting a website, then it is not primarily your fault as an end-user. In fact, it can happen on any website like Chrome, Edge, Firefox, and even Internet Explorer. Getting this error means that the website you are visiting is using an SSL certificate which your browser seems to be rejected because there is some issue with the certificate. It is also possible that the certificate that’s downloaded on your computer is corrupted or that your computer configuration for TSL/SSL is misconfigured. Here are the complete details of the error message:

“A secure connection cannot be established because this site uses an unsupported protocol, Error code ERR_SSL_VERSION_OR_CIPHER_MISMATCH”

To resolve the ERR_SSL_VERSION_OR_CIPHER_MISMATCH error, refer to the options given below and see which one works for you.

Option 1 – Try to access the website with the only HTTP

The first thing you can do is to try accessing the website using HTTP instead of HTTPS. If you can open the website using HTTP then it means that the problem is in the website itself. And if you are the website owner, you can check the following:

• Check if your website’s SSL certificate name is mismatched. Here you need to ensure that the name and alias of the websites match with the actual website URL where the certificate is installed.
• Second, check if your server is using the RC4 Cipher. If it is, then you need to fix that.

On the other hand, you may also check if your CDN also supports SSL since most of the CDN nowadays supports SSL. All you have to do is configure it correctly and it should be good to go.

Option 2 – Try enabling SSL 3 / TLS and disable QUIC Protocol

If you were using Google Chrome when you got the ERR SSL VERSION OR CIPHER MISMATCH error, then you need to follow the protocol fixes for SSL3/TLS and QUIC which are usually some of the reasons that cause the SSL version / Cipher Mismatch. It also has a few fixes for Windows 10 computer where you can clear the certificates and make sure that your computer date and time is in sync with your time zone and so on. If you were using Edge or Internet Explorer when you got the error, then you have to follow the steps below.

• Type “Internet” in the search box of your browser. After that, you should see the Internet Options from the search results.
• Next, open the Internet Properties window and switch to the Advanced tab and then scroll down to the Security section.
• From there, check the “Use TLS 1.1” checkbox as well as the “Use TLS 1.2” checkbox and then click OK to save the changes made.
• Restart the browser.

On the other hand, if you were using Firefox when you go the error, here’s what you have to do.

• Open Firefox and in the address bar, type “about:config” and hit Enter.
• If a warning appears, just click on the “I accept the risk!” button to proceed.
• Next, type in “TLS” in the search field and hit Enter.
• Then look for “security.tls.version.min” and double click on it and set its integer value to 3 to force the protocol of TLS 1.3.
• Now click OK and restart Firefox and do the same thing with SSL.