Fix We couldn’t install some updates

Error Code 80240020 – What is it?

Users who receive Error Code 80240020 when attempting to install and/or upgrade to Microsoft Windows 10, are receiving the error because the Windows 10 installation folder is either corrupted or unfinished. As a result of this error code, your download and the subsequent update will not process correctly. Users who receive this code do not have to do anything specific, as it might mean that they are attempting to update before their system is ready. These users can simply wait for their computer to prompt them for the update, and then follow the on-screen instructions for the update. However, if a user is seriously wanting to update to Microsoft Windows 10 prior to the prompt, there are ways around error code 80240020. Common symptoms include:

• A dialog box appears with the Error Code 80240020
• Microsoft Windows 10 upgrade is unsuccessful or freezes in the process of updating and displays the error code message.

Solution

Error Causes

This error is only caused by one type of issue, and that is unfinished or corrupted files being present in the Windows 10 installation folder.

• Files that are unfinished in the Windows 10 installation folder are a result of the download not processing correctly, therefore the update is not successful because your computer does not have the files that it needs.
• Files that are corrupted in the Windows 10 installation folder are a result of either a faulty download or preexisting corrupted files that need to be purged.

Until your system is ready to download the new Microsoft Windows 10 upgrade, you will be unable to install the upgrade. As stated, you have the option of waiting for your system to prompt you to download (which means that your system has made the necessary changes to its own files and is ready for the upgrade), or you can use the following steps to correct the issue yourself.

Further Information and Manual Repair

Users and Microsoft Tech Support personnel have discovered three methods to correct error code 80240020. Each of these methods should be attempted by someone who is comfortable with computer software and programs. Anyone who is not comfortable with software should either contact Microsoft Support or wait for their computer to prompt them for the Microsoft Windows 10 upgrade.

Method 1:

1. Back up the Registry of your operating system.
2. Find the Registry Key: [HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionWindowsUpdateOSUpgrade]
3. Note: this Registry Key should already exist, if it does not exist, create it.
4. Create a brand new DWORD Value that is named AllowOsUpdate
5. Set the Value to 0x00000001.
6. Close and reopen your Control Panel.
7. Restart the Microsoft Windows 10 upgrade.

Method 2:

1. Download the Microsoft Windows 10 ISO (installation device) from the following website: http://www.microsoft.com/en-us/software-download/windows10
2. Users must select the appropriate ISO, either 32 bit or 64 bit, depending upon their individual computer.
3. Extract the ISO file to a separate USB device or burn the program to a compact disc.
4. Run the Microsoft Windows 10 upgrade directly from the software that you have thus created.

Method 3:

1. Access the files on your computer via MY COMPUTER
2. Under the C: drive, access the WINDOWS folder
3. Select the SOFTWARE DISTRIBUTION folder, followed by the DOWNLOAD folder.
4. Delete any files within this download folder.
5. If you are unable to delete these files, open the command prompt (CMD) as the administrator, and type “net stop wuauserv” into the CMD prompt window. Press ENTER. This should allow you to delete the files from step 4.
6. Once the files are deleted, open and run the CMD as the administrator and type “wuauclt.exe /updatenow”. Press ENTER.
7. Access the WINDOWS UPDATE folder from your control panel, the update and download should resume without further interference from the user.

As with any other error codes, if the above methods do not rectify the issue, it may be necessary to download and install a powerful automated tool to rectify error code 80240020.

One of the most important User Interface elements in a Windows 10 operating system is the Start Menu. Not too long ago, Microsoft has added some new features and redesigned the Start Menu a couple of times as well. Thus, it is not uncommon for Windows 10 users to use several monitors. That’s why in this post, you will be guided on how you can move the Start Menu to your second monitor in Windows 10. There are a lot of advantages in using more than one monitor like a better and widescreen as well as help in improving and increasing productivity. Usually, the Start Menu and the taskbar is present in the original monitor only. In most cases, it helps users in moving the Start Menu to the second monitor and helps users in segregating tasks, and uses separate monitors for each kind of task. There are two simple steps to move the Start Menu to the second monitor. You have the option to unlock and drag the taskbar, as well as make adjustments in the settings. To get started, refer to each one of the following options to move the Start Menu to the second monitor.

Option 1 – Move the second monitor by unlocking and dragging the taskbar

The first option you can try to move the Start Menu to the second display is to simply unlock and then drag the taskbar. To do so, follow these steps:

• First, click on the Taskbar and unlock it.
• Next, uncheck the Lock the taskbar feature in the menu of the Taskbar Settings. This will free the taskbar so you can move or drag it around.
• After that, push the Start Menu to the furthermost corner of the screen and then transfer it to the second monitor.

Option 2 – Move the second monitor using the keyboard

• The first thing you have to do is to tap the Windows key to open the Start Menu.
• Next, close the Start Menu by tapping the Esc key.
• After that, the controls will shift back to the taskbar.
• Now open the context menu of the taskbar by tapping the Alt + space bar together. This will move the Start Menu to the second monitor.

Option 3 – Move the Start Menu to the second monitor via Settings

If you find that the Taskbar is moving to the wrong monitor automatically or if the program does not start on the same monitor as the taskbar, then you can try this option.

• Click on Start first and click Run.
• Then type “desk.cpl” in the field and click OK.
• Alternatively, you could also right-click on the desktop and select the Screen Resolution option from the drop-down menu.
• After that, click on the monitor that you want to use as the primary monitor and select the checkbox labeled “Make this my main display”.
• Once done, you have to choose the “Show desktop” on only 1 from the drop-down menu of Multiple displays.
• Now click the Keep Changes option and select the Extend these displays from the Multiple displays drop-down menu and then click on the Apply button to save the changes made.
• Afterward, click the Keep changes option once the dialog box pops up.

Microsoft allows its users to download a copy of Windows to install on PCs. However, when you enter the key after the installation and you got the Activation Error 0xC004F212 instead, then it means that the license key and the Windows version you’ve just installed, do not match. When you encounter this error, you will see the following error message on your screen:

“The product key used on this PC didn’t work with this edition of Windows. Activation Error 0xC004F212.”

Every time Microsoft generates a license for a copy of Windows, it is associated with one particular Windows variant. Windows comes in many editions like Enterprise, Home, Professional, and so on. For instance, if you bought a license for Windows 10 Enterprise but you have installed Windows 10 Professional instead, then the activation will surely fail and you’ll encounter the Activation Error 0xC004F212. You will be asked to select which edition you want to install when you reinstall Windows 10 using a digital license. If you opted for an edition other than the one you are licensed to use, then you will most likely get the Activation Error 0xC004F212. If you have purchased your license key from a store or some website, you might want to check back with them about the exact version of Windows. Doing so will help you narrow down the problem. And if you have second thoughts about the license key’s validity, you can just reach out to a Microsoft Support agent to check the validity of the license key. Also, if have bought it from the store, there should be an option to get a refund. That way you can choose to buy the right version of Windows.

Option 1 – Try running the Windows 10 Activation Troubleshooter

The first thing you can do to resolve the Activation Error 0xC004F212 is to run the Windows 10 Activation Troubleshooter. To do so, follow these steps:

• Go to Settings and then select Activation.
• After that, click on the Windows Activation and then troubleshoot. This will help you address most of the commonly found activation issues in Windows devices.

The Windows 10 Activation Troubleshooter will determine if your license key is a valid Windows 10 digital license for an edition that is not currently installed. If it turns out that it’s not, then the troubleshooter will show you how to install the correct edition.

Option 2 – Try forcing Windows 10 ISO to use the right version

You can also try to force Windows 10 ISO to use the correct version depending on the product key. Note that this option only works between Windows 10 Home and Professional version since they both have a common ISO. So if it’s Enterprise, then this option won’t work for you.

• Extract the Windows 10 ISO files using an extractor.
• Then browse to the folder you created and go to the sources folder.
• From there, you need to create a text file named “PID.txt” and make sure to follow the exact format given below:

[PID] Value=xxxxx-xxxxx-xxxxx-xxxxx-xxxxx

Note: “xxxxx” is the KEY to your Windows version.

• Next, you need to create the ISO again or bootable media that will repack everything and then create the Media file. You can use the Media Creation tool for this.

Note: Windows will check the key during the installation and will figure out the right version of Windows.

Option 3 – Contact Microsoft Support for assistance

If you’re at your wits’ end in trying to update your Windows 10 computer, you should consider contacting Microsoft Support for help as they can offer you various options that would make fixing Windows Activation Error 0xC004F212 a lot easier and faster.

As we near the end of 2022 we look at the current best antivirus software for popular platforms, why they are the best, and why you should get them.

Avira, a great free Antivirus

Avira has been around a long time with its free antivirus version of the larger protection suite. It had its ups and downs but the latest versions are really great. With high-speed scans and low system impact, Avira antivirus is really one of the best free antivirus software currently on the market.

The software itself has also received UI & UX updates making it straightforward and easy to use. The virus scanning engine is the same as in paid version that ranks among the top engines in the world for this type of work. The package also gives you some great browser protection and a good firewall as well, there is really no excuse to skip on this if you want a free solution.

The only thing that we would say is not so great in Avira is reporting some false positives, sometimes even for MS updates, it is rare but it can happen.

Malwarebytes, a powerful Windows antivirus

Malwarebytes Premium is easy to use, simple antivirus solution that shies away from complicated UI, and simply put, it just works. Its scanning engine is well-known and places among the top and best in the world often finding some malware that other can miss.

Another great thing is its integration with Windows itself, it is one of the rare applications that can and will work incredibly well beside your typical Windows protection tools so you can have both of them running at the same time.

Installation and running are really simple and every typical PC user will find it as easy as walking in the park. On the other hand, sadly system impact is a little high and it will have issues running on lower-end systems due to its memory requirements.

Intego MAC Internet Security X9, the best Mac antivirus

Gone are the days when MAC had no virus issues, since MAC rose in popularity among the users, also rose the number of viruses and malware. The system itself has some great protection built it inside but for more security and better control of it, you will need a third-party dedicated solution.

Intego was made by Mac antivirus experts who have been building this kind of software last 25 years. The interface is easy to use and premade presets are really helpful, but the security suite can also be customized to fit your needs and desires.

Since this is only available as a security suite, you are getting a firewall and some other security tools along with your antivirus that will run as a part of it.

The bad side is that scans can sometimes run slow, most of the time they are OK in terms of speed but occasionally they can switch to slower speeds and impact scanning time to some annoying times. Also, there is no webcam protection nor VPN service included where others on this list have them.

Bitdefender mobile security: best Android protection

While protection is not only needed for your gaming or workstation, software suites that are dealing with mobile and tablet security exist. The best of them is the Bitdefender antivirus mobile suite. Low on system resources and low on performance impact with the really great virus detection rate Bitdefender is at the top of suites for your phone.

Consistent high virus detection packed with low battery impact is great but the suite comes with tons of other tools as well like browser security tools, email protection, and real-time link and notification protection.

The application will always scan each file and newly installed application in the background and alert and cut off any found threat. App itself is easy to install and use and most of the time it will do everything in the background for you but offer you customization if you need it.

The package also includes VPN and application lock that will let you protect the critical applications from being accessed as well as an online account scanner. Anti-theft and anti-loss tools, which allow you to find, remotely lock or wipe a stolen or lost device, add yet another layer of protection.

One thing that is missing from this great package is fraudulent call protection. Newer Android phones have this feature inside but it would be nice if Bitdefender had it as well.

Bitdefender, the best antivirus software

Now that we have covered specific cases of each platform, there is one player that has all of them covered and with a quality product, that player is BitDefender and it is great. Personally, this is my protection suite of choice and as I type this it is running in the background.

Bitdefender has it all, low system impact, as a matter of fact, it is one, if not, the lowest performance impact engine on the market currently and that is packed with a great and highly consistent virus & malware detection suite. Along with real-time malware protection, browser security, and anti-spam tools, you also get anti-phishing defenses, ransomware protection, and a strong firewall.

Bitdefender scores are very high in both the zero-day threat and real-world protection tests at AV-Test, an established organization that tests antivirus software. Despite being tested against tens of thousands of well-known and widespread malware threats, the software consistently achieves a 100% blocking rate.

The suite also comes with a restricted free VPN and with parental controls as well. Webcam and microphone protection are also included in the suite and on top of all, it has great pricing plans and constant discounts.

BitDefender is really a great package and it might sound too good, but after years and years of personally using it I have not had single malware or virus issue, the only thing that I would put as a negative is that system is severely slowed down when system scans are performed so be sure to run or schedule them when you are not using your computer. This, of course, can put some people off and I will admit it is a serious drawback but for me, the security of my workstation is more important than leaving the computer for 20 or so minutes in order to perform a full scan of the system.

Strange and anxious message no internet, secured can happen even during when everything is ok and you do indeed have internet. So in order to fix this issue please keep on reading.

Reset Router

Most a simple and most straightforward solution and 80% of the time it works like a charm. Before trying other solutions, try this simple one.

---

Run the Networking Troubleshooter

1. Run the build-in Windows 10 troubleshooter for networking.
2. To do this, right-click Start then select Settings
3. In the Settings window, click Update & Security > Troubleshoot > Additional troubleshooters > Internet Connections > Run the troubleshooter then follow the instructions

---

Device Manager solution

The Windows device manager is the place where you can update, disable and re-enable, and reinstall your devices, including the network adapter which is most likely the cause of this issue. In Device Manager, click Network adapters then locate your network adapter and right-click on it Do the following things in order presented:

1. Update driver.
2. Disable device, enable Flight mode in the taskbar, reboot PC, then Enable device and turn off Flight mode.
3. Uninstall device, reboot PC, reinstall the device if it was not installed automatically

---

Refresh IP Configuration

Refreshing your IP configuration reassigns your IP address, which will fix the problem if it was down to your IP allocation issues Open the Command Prompt, then enter the following commands:

---

Reset Winsock

There are a couple of other things you can try in the command prompt. The Winsock protocol controls a big chunk of your computer’s communication with network services and resetting it will reset many of those under-the-hood elements to their default settings. Enter the following into the command prompt:

---

Fix Connection’s Properties

Click the Wi-Fi (or Ethernet) connection icon in the taskbar, then Network & Internet Settings. In the new window, click Change adapter options then right-click the affected connection and click Properties. In the Properties window, make sure all the following boxes are ticked:

• Client for Microsoft Networks
• File and Printer Sharing
• Internet Protocol Version 4
• Internet Protocol Version 6
• Link-layer Topology Discovery Responder

Click OK and restart PC.

---

Disable iPv6

IPv6 is the relatively new Internet protocol that more and more PCs are using due to the fact that the number of available IPv4 addresses is simply running out. Not all networking equipment and ISPs play nice with iPv6, however, so if you have this switched on, then it could be interfering with your connection. If you suspect this might be the issue, uncheck the IPv6 box under your connection’s Properties.

The Event Viewer in the Windows operating system is used to troubleshoot any computer issues. It is one of the most useful tools that keep logs of both security and system events. It also monitors for both software and hardware problems in the computer. This tool is the only one with amazing features that maintain logs about everything that’s going on in the computer system. It keeps track of all the information to the point where going over them will take a lot of time. Luckily, the Event Viewer tool now allows users to create custom views where you can set the filters and sort the data recorded to limit the information details to only what you’re interested in seeing. For instance, if you want to troubleshoot with one hard drive, you can just create a special custom view to display only the hard drive warnings in the security logs. This will save you hassle and time. Take note that the logs in the Event Viewer are divided into two main categories namely the Window logs and the Application and Services logs. You can just set the filter to the logs by their event id, specific date, and many other events when you have to troubleshoot some problem in your computer. So if you are trying to troubleshoot a problem in your Windows 10 computer and you’re checking the Event Viewer, read on as this post will guide you in creating custom event views in the Event Viewer. To get started, refer to the instructions given below. Step 1: Go to the Start menu and in the search box, type “event viewer” and then click on Event Viewer from the search results to open it. Step 2: After opening Event Viewer, click on Custom Views located in the left pane of the window. Step 3: Next, click on the Administrative events under the Custom View to create special log views. Step 4: Then on the right side of the window, click on Create Custom View to open the Create Custom View window. Step 5: There is a logged drop-down list under Filter. From there, you have the option to choose an appropriate predefined time or use a custom time range for your Custom log views. Step 6: After that, select an appropriate event level for your custom view. You have fine entry-level options to choose from such as critical event level, error, warning, information and verbose.

• Critical – select this if you want to see the events that require your immediate attention in the custom view.
• Error – select this if you want your Event Viewer to display the events that are less critical but hints at the problems.
• Warning – select this event-level if you want to see the event with the potential problem but may not bound to happen.
• Verbose – select this if you want to see detailed information about all the events.

Step 7: After you’ve selected the event level, you now have to select how you want the events to be filtered. They can either be filtered By the log or By the source.

• By the log – you can select two options called Windows log and, Application and Service logs. The Windows logs allow you to filter the logs created during events like setup, security, applications, and system events. While the Application and Service logs filter the log created by the installed applications in your system.
• By the source – select this if you want your Custom View to search for information in event sources. It allows you to view events in detail for various applications and devices.

Note: You have the option to further customize the event logs with more filters like Event IDs, task category, keywords, User, and Computer. Using these additional filters, you can choose to filter the events in the special views by specifying event id numbers in the Event IDs, entering predefined Windows words in the Keyword, specify the user accounts in the User field, as well as choose the system from the server to maintain logs in the Computer field. Step 8: Once you’re done customizing the log filter, click on OK to apply the changes made. Step 9: After that, a Save Filter should be displayed in the Custom View window. Just enter the Custom View name and select the Event Viewer folder where you want to save the Custom view. The folder name should be Custom View by default. And if you want, you can also create your own folder if you want your custom views to be visible to all the system users. Step 10: Next, check all the Users box located in the lower corner of the window and then click the OK button after you’re done. You should now see the customized filter you just created on the left side of the window. Just click on it to check your filtered events in the center of the Event Viewer window. And for you to save the custom view logs, simply right-click on the Custom views you created and then click on Save All Events in the Custom View As from the drop-down menu. Then put a name on the file and select the appropriate location where you want to save the logs and click on the Save button. Note that the log file is saved with the “.EVTX” file extension and when you double click on it, it will open the file in the Event Viewer.

If you were having some problems with your internet connection and you tried to run the Internet Connections troubleshooter but it displays an error message instead that says, “The default gateway is not available”, read on as this post will show you what you can do to fix this error. The first thing you can do to fix this error is to restart your computer and then try to run the Internet Connections troubleshooter again. However, if you still see the same error message, then you might want to troubleshoot the problem further. You can try to install the Network driver or reinstall the Network adapter drivers. You could also verify the power saving mode or reset TCP/IP as well as disable the Firewall temporarily.

Option 1 – Try installing the Network driver

The very first thing you can do to resolve the error is to install the network driver. It is a common solution to this kind of problem and most users encounter it right after a fresh installation of Windows 10. So if you have done this, then you need to install the network driver so that the network adapters can start working. You can find the network driver in the motherboard CD. On the other hand, if you are using a laptop, you might have to use another computer or mobile to download the network driver from the manufacturer’s website.

Option 2 – Update the Network Adapter drivers

If the first option is not applicable to you since you already have network drivers in your computer, you might want to update the Network Adapter drivers by following these steps:

• Tap the Win + R keys to launch the Run window and then type in the “msc” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand them.
• Then right-click on each one of the Network drivers and update them all.
• Restart your PC and see if it helped in fixing the BSOD error.

Note: If updating the network drivers didn’t help in fixing the “Windows could not find a driver for your network adapter” error, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly.

You could also try to reinstall the network adapter driver, refer to these steps:

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Option 3 – Try to verify power-saving mode

If you are using a Windows 10 laptop, then you should know that the Power Options panel plays an important role. So if you’re getting an error in your laptop, you have to check some settings that are related to the Power Saving mode. To do so, follow these steps:

• Open Control Panel and go to Hardware and Sound and click on Power Options.
• Next, click on the “Change plan settings” option of your selected plan and then click the “Change advanced power settings” option.
• After that, you should see the Power Options window, and here, expand the Wireless Adapter Settings and Power Saving Mode.
• Now make sure that the Maximum Performance option is selected. If it’s not, select it and save the changes you’ve made.

Option 4 – Try to reset the TCP/IP

As you know, the TCP/IP or the Internet Protocol is the most important thing if you want to use the internet on your computer. That’s why if it ends up getting corrupted, you need to reset the TCP/IP to fix the problem. To reset TCP/IP, refer to these steps:

• In the Windows start the search, type “command prompt” and right-click on Command Prompt from the search results.
• Then select the “Run as administrator” option to open Command Prompt with admin privileges.
• After that, execute this command: netsh int ip reset resettcpip.txt
• Once it’s done, exit Command Prompt and restart your computer and then check if the error is now fixed.

Option 5 – Temporarily disable Firewall

On the other hand, the error could also be due to the Firewall software installed on your computer. Thus, disabling them or any security software installed on your computer is always a good idea you can try when you’re not able to access the shared drive on your computer. There are times when you encounter problems like the error “The default gateway is not available” due to interference of antivirus or security programs. Thus, you have to disable both your antivirus program and Windows Defender Firewall for the meantime and check if it fixes the error or not

If you have a dual monitor setup on your Windows 10 computer and you mostly use the second screen when you are presenting something, this makes the Taskbar completely unnecessary and is not really required. So if you are using your computer generally and do not want the taskbar on your second screen, read on as this post will guide you in disabling Taskbar on your second display. The good thing is, Windows comes with a built-in feature to disable Taskbar on your second screen or projector connected to your computer. In this post, you will be guided on how you can hide or disable the Taskbar from the second monitor in Windows 10. This post is coming in handy especially if you are using projectors or multiple displays. Refer to the steps given below to disable Taskbar on the second display in Windows 10. Step 1: Go to Settings and click on Taskbar from the left menu. Step 2: After that, scroll down to lo look for Multiple Displays. Step 3: Next, turn off the toggle labeled, “Show taskbar on all displays”. Note: After completing the steps given above, it will disable the Taskbar on all the secondary displays. Bear in mind that these settings will work only if you are running a second screen in Extended mode. Contrariwise, if you are in the Duplicate mode, this setting will not work but you can always set your Taskbar to Autohide so that it won’t be displayed.

On the other hand, if you are facing some issues in finding which screen is primary and which one is secondary, refer to these steps:

Step 1: Go to Settings and select System. Step 2: Next, from the left menu open Display. Step 3: From there, select the desired display and make it the primary one as required by your setup.

If you find that your headphones are suddenly not working, read on as this post will help you sort out the problem. There could be several reasons why your headphone is malfunctioning, it could be due to an update you just installed, or it could also be due to incompatible operating system, drivers, and so on. Although updates are created to fix bugs on a computer, there are times when it also causes some issues in the computer. One of the issues it causes is the broken headphone. When this happens, the computer will stop playing any audio using the headphones. The problem, as pointed out, could be due to Windows Updates or incompatible or corrupted drivers in the system. To resolve this problem with the headphones, there are several fixes you can check out. Make sure that you follow each one of the given potential fixes below.

Option 1 – Try to set the headphone as the default device manually

There are times when you plug a headphone, it does not toggle the default audio device. Thus, to fix this issue, you have to set the default audio device to the headphones manually. To do that, follow these steps:

• First, right-click on the volume icon located on the system tray.
• Next, select the Open sound settings option to open the Sound section in the Windows 10 Settings app.
• After that, go to the Output section and select Headphones for the “Choose your output device” option. This should fix the problem for you.

Option 2 – Try to update, rollback or reinstall the Audio driver

If the glitch in your audio has something to do with software, chances are it might be related to the audio driver – it could be that the newest version of your Windows 10 does not work well with the old version of the driver. This is why you have to update your audio driver to the newest available version.

• Tap the Win + R keys to open the Run dialog box and then type in MSC and tap Enter or click OK to open the Device Manager.
• Expand the section for the outdated device drivers.
• And then select the outdated driver(s) and right-click on it/them.
• From the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
• Then also click on the option, “Search automatically for updated driver software.
• Restart your PC after the installation.

Note: If updating the Audio driver didn’t work, you can go to the website of your PC manufacturer and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.

Option 3 – Try checking the status of the audio-related Windows Services

The Windows Services manages audio for all Windows-based programs and if this service is stopped, audio devices, as well as effects, will also be affected and if this service is disabled, any services that depend on it explicitly will fail to start. So you need to check the status of this service. How? Follow the steps below.

• Tap the Win + R to open the Run dialog box.
• Then type in “MSC” in the field and tap enter to open the Windows Service Manager.
• Next, navigate down to the Windows Audio Service and double-click on it to open Properties.
• After that, set the Startup Type to Automatic and then click on the Start button and if it has already started, stop it and then start it again.

Note: You should also make sure that the following Dependency Services are started and have Automatic Startup type:

1. Remote Procedure Call
2. Windows Audio Endpoint Builder

You should also start the Multimedia Class Scheduler and set it on Automatic if you have it in your system. The Multimedia Class Scheduler Service or MMCSS is a service in Windows that allows multimedia applications to get prioritized access to CPU for time-sensitive processing like the multimedia applications as well as prioritized disc access to make sure that the process does not lack data to process.

Option 4 – Try running the Playing Audio Troubleshooter

Since the Windows 10 operating system has the Playing Audio Troubleshooter, you can use this troubleshooter to try and fix the problem with the headphones. You can access this tool in the Control Panel or in the Taskbar Search and even on the Troubleshooters page of Windows 10. Run this troubleshooter and see if it can fix the issue or not.

Option 5– Try to rollback or install a newer Windows Update

As mentioned earlier, the issue with the headphones could be due to a Windows Update. Thus, to fix the problem, you can try to either roll back or install a newer Windows Update.

0x800ccc79 Error - What is it?

0x800ccc79 error is an error message that you may come across when sending emails through Outlook Express from Microsoft. This error message is accompanied by a notification that is displayed as ‘email was not delivered’ or ‘the server doesn’t support SSL connection’.

Solution

Download Available to Recover all Lost Outlook data

Error Causes

This error code 0x900ccc79 is triggered due to the following causes:

• Problems related to email servers
• Changes in the configuration settings
• Corrupted Windows Registry

Further Information and Manual Repair

When you receive the error 0x800ccc79 it may hamper your ability to send emails. Therefore it is advisable to fix it to ensure your emails are sent and received without any difficulty.

This Outlook error 0x800ccc79 is quite easy to repair. By following the quick fix 0x800ccc79 error code solutions given below you can resolve this error in just a couple of minutes.

Here’s what you need to do to fix this error right away:

Cause: Configuration issues

Solution: If the error occurs due to Outlook Express being configured to use the SSL protocol while sending and receiving emails via the web, then to resolve it, you need to allow Outlook Express to bypass the Secure Socket Layer settings.

To do so, click on ‘tools’ and then on ‘Accounts’. Now select the email account that you want to modify.

Now select the ‘Properties’ tab and then click on ‘Advanced Settings’.

Here search for the following text message ‘This server requires a secure connection’. Once you locate it, uncheck all the checkboxes given next to this option. After that save the changes and restart Outlook Express to see bring the changes into effect.

Cause: Missing or Corrupt Registry Entries

Solution: If the error 0x800ccc79 occurs due to missing or corrupt registry entries, then the best way to fix this error is to download and install a good registry cleaner on your PC.

The registry cleaner will help you clean your corrupt and damaged Windows registry entries and get rid of this error right away. It is suggested you download the registry cleaner tool from a reliable website to avoid any malware or virus downloads simultaneously.

Once you download the registry cleaner on your system, click on scan. The cleaner will scan your computer completely for registry errors and show you the results in a list form.

After the scanning is complete, click on repair to fix the errors.

So, next time, if you or anyone at your office comes across the Outlook Express error 0x800ccc79, you can try these solutions and fix the error immediately without waiting for the network personnel to come and resolve it.