A Guide to Quick Fixing the Error Mscomctl.ocx

Error Code 0x80240017 – What is it?

Error code 0x80240017 is associated with installing or updating a Windows Store app. This error is more common in Windows 8 and Windows 8.1. It appears due to missing certain system files and also corrupt registry.

Common symptoms

• When you try to install a Windows Store app on a PC running Windows RT 8.1, Windows 8.1, or Windows Server 2012 R2, the installation fails and you receive an error message: 0x80240017
• Certain apps may become unresponsive.
• You may not be able to download apps or Windows update
• You may have difficulty updating or installing and uninstalling other built-in programs inside Windows 8 and Windows 8.1.
• When you have multiple applications running, you may experience crashes and freezes.

Solution

Error Causes

The error code 0x80240017 in Windows 8.1 or Windows 8 usually appears due to the fact that your system has changed after you installed a third-party application. It might also appear if registry entry has changed after a reboot of the operating system and you do not have the required permissions. Other causes may be due to:

• Corrupted, broken, or missing system files.
• Malware/spyware infection or virus attack
• Hardware/RAM decline
• Fragmented file
• Unnecessary or redundant program installations

Further Information and Manual Repair

Repairing Error Code 0x80240017 in Windows 8/Windows 8.1

Method 1:

Resetting Windows Store app:

1. Press and hold the Windows key and press R. This will open up the Run command
2. Now, type exe and hit Enter
3. Just wait for it to finish and it will re-launch Windows Store. Now, try and install the app you were trying to install which was previously showing an error.

This basic solution will delete the cache and reset Windows Store.

Method 2:

Using Windows troubleshooter:

1. Click on Search on the Charm bar and type Troubleshooting. Click on the very first option.
2. A new window will open. Click View all from the left pane.
3. Scroll down to the bottom and click on Windows update.
4. Troubleshooter window for Windows update will pop up. Click on NEXT. It may ask you for administrative permission.
5. The troubleshooter will automatically detect problems and fix them.
6. Now, close this window and try download/install the app which was previously showing an error.

Method 3:

Disable Proxy Settings: Disable proxy server on Internet Explorer

1. Press the Windows + R Run window will appear.
2. Type cpl and hit Enter
3. Click the Connections tab and click LAN settings
4. Under proxy server uncheck “Use a proxy server for your LAN”
5. Click OK

Now try to install apps from Windows Store.

Method 4:

Boot in Safe Mode:

1. Open Run command as previously described
2. Type MSConfig
3. Click on the Boot tab
4. Tick Safe boot in Boot option
5. Select Network
6. Click Apply and OK
7. Reboot your system

Your system will boot in Safe mode with Networking. You may now try and open Windows Store and should not see any errors.

Method 5:

Note: It is recommended that you back up your files and folders before attempting this step:

1. Move the mouse cursor over to the upper right side of the screen.
2. A menu will pop up on the left. Click on the “Settings” feature on the menu.
3. On the Settings window, click on the “Change PC settings.”
4. Now, left-click on the “Update and recovery” feature.
5. For the next step, left-click on the “Recovery” feature.
6. There is an option here saying “Refresh your PC without affecting your files.” There, left-click on the “Get started” button.
7. Now, follow the instructions on the screen to finish the Refresh process.
8. After the Refresh process has finished restart your Windows 8.1 or Windows 8 device.
9. Check again to see if the error 0x80240017 has been fixed.

If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.

Logon.scr Application Error - What is it?

To understand Logon.scr application error, it is first important to understand the function of logon.scr. Logon.scr is an important file that is located in the Windows\System32 folder. It guarantees Windows systems stability. Logon.scr application error occurs when logon.scr file gets corrupt. It is a common system error that can happen in most Windows platforms. It usually pops up during system start-ups and when trying to launch certain programs. Some of the common systems of this error code include: system halt, freeze, no application icons are visible on the desktop, random blue screen of death and system performance decreases dramatically.

Solution

Error Causes

Two of the most common causes of logon.scr application error is:

• Corrupted and damaged logon.scr file
• Viral infection

It is advisable to fix this error code immediately because it leads to serious damages. It is fatal and can result in a system crash; therefore resolve it right away.

Further Information and Manual Repair

To resolve this issue on your computer you don’t have to spend hundreds of dollars to hire a professional for the job. The good news is that it can be repaired easily and does not require any technical expertise. Here are some of the most effective and easy DIY methods to resolve the error on your screens.

Method 1 - Replace the Damaged and the Corrupted Logon.scr File

Whether the file gets corrupted or is accidentally deleted, the best way to fix the issue is to download the Logon.scr file again from a reliable website and install in the following location C:\Windows\System32. Alternatively you can also get the file copy form another proper functioning computer by using flash drive if you don’t have an internet connection to download the logon.scr file online.

Method 2 - Restore Points by Applying System Restore of Windows

Another way to resolve this is to restore points to bring back your system to the previous state before the error occurred. To do this, simply click the start button and type ‘System Restore’. Now click System Restore in the result and click next. Select the restore point in the list and click the next button to proceed. To activate changes reboot your PC.

Method 3 - Scan and Remove Viruses

If Logon.scr application error still persists, then it could be due to viruses. To resolve, install a powerful anti-virus. Scan your entire PC and remove viruses.

Method 4 - Repair the Registry

Corrupt and damaged Logon.scr file also triggers issues with the registry. DLL files and other important files like Logon.scr application files may get damage due to too many bad and invalid registry entries. Registry stores all the activities performed on the PC including unnecessary files like junk files and cookies. If these are not removed timely, these files accumulate and corrupt important files. Therefore, to fix the error it is advisable to clean and repair the registry. The best way to go about is to download Restoro. This is a user-friendly and multi-functional PC Fixer deployed with a registry cleaner. It scans for all registry errors and removes all the invalid entries. It cleans the registry and repairs the damaged files thereby resolving the issue in seconds. Click here to download Restoro and resolve the Logon.scr application error now!

If you were trying to print some documents but encounter the HIDCLASS.SYS Blue Screen error instead, then you’ve come to the right place as this post will guide you in fixing any Blue Screen errors related to the HIDCLASS.SYS file. HIDCLASS.SYS is a Windows operating system driver file. HID or Human Interface Device includes Keyboards, mice, and other input devices. HIDCLASS.SYS is a critical system driver file that is responsible for connecting different kinds of devices all over the system, including the functionality where a Word Processor can access the printer to print documents. This file comes under the category of kernel-mode device drivers and if the driver fails, it can result in a Stop Error. There are a lot of Stop errors related to the HIDCLASS.SYS file, such as:

• KMODE EXCEPTION NOT HANDLED
• SYSTEM SERVICE EXCEPTION
• DRIVER POWER STATE FAILURE
• PAGE FAULT IN A NONPAGED AREA
• SYSTEM THREAD EXCEPTION NOT HANDLED
• DRIVER VERIFIER IOMANAGER VIOLATION
• IRQL NOT LESS EQUAL

The fixes for the Blue Screen errors related to the HIDCLASS.SYS files are pretty simple but before you troubleshoot the problem using these fixes, make sure that you boot your computer into Safe Mode with Networking first. After that, get started on these tips:

Option 1 – Update or rollback or disable concerned device drivers

To fix the HIDCLASS.SYS error, you can also try to roll back, or update, or disable the concerned device drivers.

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers particularly the ones that are under the sections of Keyboard, Mouse, USB, and HID Drivers.
• Next, right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions or disable them.

Option 2 – Check for any incompatible devices

The next thing you can do to troubleshoot the HIDCLASS.SYS Stop error is to plug in and out each one of the different hardware that is connected to your computer. Doing so will help you determine which one of the hardware is the one that’s triggering the error to pop up. You will also know what hardware drivers or anything else that could be causing this error which includes external devices like mouse, keyboard, printer, as well as internally attached components like the Graphics card and so on.

Option 3 – Try running the ChkDsk utility

Running the ChkDsk utility can also help you resolve any Blue Screen errors related to the HIDCLASS.SYS file. To run this tool, refer to these steps:

• First, open This PC and right-click on your operating system partition for Windows.
• Next, click on Properties and navigate to the Tools tab.
• Then click on Check under the Error Checking section.
• After that, a new mini window will be opened and from there click on Scan drive and let it scan your disk drive partition for any errors and then restart your computer.

Option 4 – Try checking the Memory for any errors

• Tap the Win + R keys to open Run and type exe and hit Enter to open the Windows Memory Diagnostic Tool.
• After that, it will give two options such as:
  • Restart now and check for problems (Recommended)
  • Check for problems the next time I start my computer
• Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.

Note: After you select the option, your PC will restart and check for memory-based issues. If it finds any issues, it will automatically fix them.

Option 5 – Run the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.

• Type “cmd” in the Start search and then right-click on the appropriate search result.
• Next, select “Run as administrator” to open Command Prompt with admin privileges.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Now restart your computer and see if the Blue Screen error is fixed or not.

Signing in to a computer that runs a Windows 10 version OS is usually fast and straightforward. However, there are instances when signing in takes too long especially if there are a lot of programs in the Startup. So if many things are loading as soon as you log into your computer, it will slow down the sign-in process. Aside from programs in Startup, it is also possible that there are too many users that are logged in to the account. In such a case, you will most likely encounter an error that says, “Your computer is running low on resources, so no new users can sign in. Please use an account that has already been signed in”. If you’ve encountered such an error when you try to log into your computer, read on as this post will be guiding you on how you can fix it. Each time a user signs in to Windows 10, it will allocate resources in order to work smoothly. But, in many cases, the system is running low on resources which is why this error pops up and blocks a sign-in of a new user. To fix it, you can try to log out the existing users, or perform a Cold Boot, as well as run both the DISM tool and System File Checker scan.

Option 1 - Try to logout existing users

The first thing you can do is to log out the existing users. If you have a shared Windows 10 computer, you have to check if someone hasn’t logged out. It could be that some background task or there is an existing program that is still running under that account. So you have to make sure to ask the same user to log out in case there is some unsaved work. On the other hand, if that user is not around, then you reboot the computer right away.

Option 2 - Try Performing a Cold Boot

You could also try to perform a Cold Boot to fix the problem. A Cold Boot is a process that makes sure that the Windows 10 Kernel shuts down properly and releases all the resources held by any account. To perform a Cold Boot, just press and hold the physical power button on your CPU until it goes off. After that, boot your computer regularly and see if you can now log into your account without any error.

Option 3 - Try to run a System File Checker scan

System File Checker is a built-in command utility in Windows that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why you’re getting the error when you log into your computer. To run the SFC command, follow the steps given below.

• Boot your computer into the Advanced Recovery mode and from there open Command Prompt.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

 Now restart your computer and see if the problem is fixed or not.

Option 4 - run the dism tool

You might also want to run the DISM tool. This tool is known to repair potentially corrupted files in your system as having them could also system issues like the “Your computer is running low on resources, so no new users can sign in” error. To repair these corrupted system files, you can run the DISM commands:

• Go to the Advanced Recovery mode and select Command Prompt.
• After that, input each one of the commands listed below sequentially to execute them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-Image /RestoreHealth

• Once you’ve executed the commands given above, restart your computer and check if the problem is now fixed.

Microsoft is trying to make Windows into a personalized OS, more and more features and parts can be customized to user liking. From larger things to smaller ones nowadays you can almost personalize every detail of Windows itself. In this article, we will tackle how to bring back the names of running applications on the taskbar. Placing names beside icons on the taskbar is a pretty simple and straightforward task easily done. First, right-click the Taskbar and select Taskbar settings. In Taskbar settings, click the menu labeled Combine taskbar buttons. Select Never. That's it, now all of your running applications have a name beside them. If you change your mind, you can always undo it by selecting Always hide labels in the Combine taskbar buttons menu.

In recent times, some Windows 10 users have seen an error code BCM20702A0, when using Bluetooth and they are concerned as to what it is all about. We can say for certain that it has something to do with your Bluetooth driver. The error message in question is:

The drivers for this device are not installed. There are no compatible drivers for this device.

The problem here tends to no longer allow specific Bluetooth components to properly communicate with your Windows 10 operating system. It also affects laptops that do not have native Bluetooth support; therefore, the manufacturer installed a dongle on the inside to deliver the service. This is not the best way to do things because native support is always better. On the other hand, maybe you’re using a Broadcom USB Bluetooth dongle that is acting up, and as such, the error is showing. Below are solutions provided for this particular error and how to eliminate it.

1. Run the Bluetooth Troubleshooter

   Press ⊞ WINDOWS to open the menu and select settings In settings choose Update & Security Go to troubleshoot and on the right panel click on additional troubleshooters Click on Bluetooth Select Run the troubleshooter, then sit back and allow the tool to do its thing. Once you’ve completed the task, click on Apply this fix if any repairs are needed Reboot your computer

2. Install Broadcom driver from official website

   Windows drivers for Broadcom Bluetooth devices are no longer posted on their website. They should be available through Microsoft’s Windows Update service. If drivers were not downloaded automatically by Windows Update, use Device Manager to refresh the driver from Windows Update. However, the Broadcom Bluetooth drivers seem to be available here on the Lenovo website. To fix the BCM20702A0 driver error, you may download and install them. After downloading it, right-click on the downloaded item, and select Run as administrator. After installation, restart your computer, then check again if it works.

3. Remove all Bluetooth drivers and USB controllers

   If previous solutions did not work, go to device manager and remove all Bluetooth devices along with all USB controllers. Reboot your computer and Windows will automatically reinstall and set all devices.

Microsoft's anniversary update has come with many new features and improvements. One of these features is that Microsoft's Cortana can now be installed on your Android phone and as long as you are logged in to your Microsoft account on different devices, she can pass information between devices. You can not see battery life on your desktop PC, notifications, etc. There are some prerequisites in order to get this going, first is to have a Windows version 1607 or newer. The second is to have the last Android version

Installing Cortana on Android

1. Download and install the Cortana app from the Google Play store.
2. Open the app and accept the license terms.
3. Enter the credentials for the Microsoft account you use to sign in to your PC.
4. After a few seconds, Cortana will open.
5. Click the settings button and select Sync Notifications.
6. By default, missed calls, incoming messages, and low battery notifications will be turned on. You can turn this on\off from here. The only option off by default is for App notifications. Any non-system apps such as Facebook and Instagram can also send alerts to your Windows box. You can choose to enable the App notification sync option or leave it off.
7. If you enable “App notification sync,” you will need to give Cortana permissions to read and control notifications on your phone.
8. You can then select exactly which applications will be synched to your PC.
9. Once done you can exit out of Cortana.

Configuring Cortana on PC

1. Click the Windows button and type Cortana. Click the icon for Cortana and Search Settings.
2. Scroll through the settings list and look for Send notifications between devices
3. Click the switch to turn it on.
4. Sign in to the same Microsoft account you used in the previous section
5. Navigate back to the Cortana & Search settings tool.
6. Click Edit Sync Settings. Make sure that your phone shows up on the list. You can also determine if you want PC notifications are sent to your phone.

With those settings in place, you should now start getting alerts for the items you enabled in your Action Center. As notices come in, you will see them pop up in a small bubble on the lower right of your screen. You can dismiss the notification or use the link to find a compatible app in the Windows store.

If you always use the Google Chrome browser in browsing the internet, then you might have come across an error message saying, “He’s dead, Jim!” along with a funny looking face that’s peeking its tongue out and another detailed message saying, “Either Chrome Ran out of memory or process for the webpage has terminated for some other reason. To continue, reload the webpage or go to another page”. This error message in Google Chrome is actually quite famous and it appears for various reasons but it may have something to do with a memory issue. The Google Chrome browser is known to consume a lot of memory and the more web pages you open and load, it takes up more resources. Thus, the first thing you need to do when you encounter this error is to simply click the Reload button to continue browsing the internet or close the browser and then open it again. On the other hand, if you keep seeing this error message, then that’s a whole different story as you have to take some action to prevent it from popping up again, for good. Follow the instructions given below to fix the error in Chrome.

Option 1 – Reduce Google Chrome’s memory usage

The first thing you can try is reducing the memory usage of the Chrome browser. However, this option has a bit of a disadvantage. If a website crashes, all the instances of that website will also crash although other open tabs and websites won’t be affected. This process is referred to as “Process-per-site” mode which you will have to launch Chrome within this parameter.

Option 2 – Run Google Chrome with Strict Site Isolation

Aside from reducing Chrome’s memory usage, you can also run the browser with the Strict Site Isolation which makes sure that the crashing of one tab in the browser won’t affect the entire Windows as this feature will run every website you open on its own isolated process.

Option 3 – Run the built-in Malware Scanner and Cleanup tool in Chrome

In case you don’t know, there is actually a built-in malware scanner and cleanup tool in Chrome that helps you get rid of any unwanted ads, pop-ups, and even malware, as well as unusual startup pages, toolbars, and other things that could affect the performance of the browser.

Option 4 – Reset Google Chrome

Resetting Chrome can also help you get rid of the “He’s dead, Jim!” error message for good. Resetting Chrome means restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:

• Open Google Chrome, then tap the Alt + F keys.
• After that, click on Settings.
• Next, scroll down until you see the Advanced option, once you see it, click on it.
• After clicking the Advanced option, go to the “Restore and clean up the option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
• Now restart Google Chrome.

Option 5 – Perform a clean reinstall on the Chrome browser

Although reinstalling any program is easy, not so much for Google Chrome as you need to make sure that the User Data folder is deleted before you reinstall it.

• Tap the Win + R keys to open the Run prompt.
• Then type %LOCALAPPDATA%GoogleChromeUser Data in the field and hit Enter.
• Next, rename the “Default” folder inside the path you were redirected to. For instance, you can rename it to “Default-old”.
• After that, install the Chrome browser again.

Option 6 – Try to flush the DNS and reset the TCP/IP

There are instances when a network goes into haywire because of a bad DNS. Thus, a bad DNS might be the one that’s causing this headache so it’s time for you to reset the entire network to resolve the issue. To reset the network, here’s what you have to do:

• Click the Start button and type in “command prompt” in the field.
• From the search results that appear, right-click on Command Prompt and select the “Run as administrator” option.
• After opening Command Prompt, you have to type each one of the commands listed below. Just make sure that after you type each command, you hit Enter
  • ipconfig /release
  • ipconfig /all
  • ipconfig /flushdns
  • ipconfig /renew
  • netsh int ip set dns
  • netsh winsock reset

After you key in the commands listed above, the DNS cache will be flushed and the Winsock, as well as the TCP/IP, will reset.

• Now restart your computer and open Google Chrome then try opening the website you were trying to open earlier.

Note: You can also try changing the DNS server to the Google Server, i.e. 8.8.8.8, and then see if it works for you or not.

Option 7 – Disable both the antivirus and firewall temporarily

As you know, both the firewall and antivirus programs are there to protect the operating system from any malicious threats. So if they find that there is some malicious content in a website you are visiting, they will block the site right away. Thus, it could also be the reason why you’re getting the “He’s dead, Jim!” error so you need to disable both the firewall and antivirus program temporarily and then try opening the website again. If you are able to open the website, you need to add this site as an exception and then enable the firewall and antivirus program back.

What is Error 0x00000024?

Error 0x00000024 can be seen when you start up and a screen comes up asking which mode you would startup in. Regardless of the mode you select, it leads up to the Windows screen with the loading bar and your computer crashes from there onwards. When you press F8 in order to select the “Disable Automatic Restart On System Failure” option, that is when this error shows up:

ST0P 0X00000024 (x00190203, 0x82700550, 0xc000012, 0x00000000)

Due to this error, both Safe and Normal modes become inaccessible.

Solution

Error Causes

If you’re having this error then it is the indication of an issue with the file NTFS.sys. Further, there might also be problems with the IRP (Interrupt Request Packet) or the disk may have been corrupted. There are multiple other causes of this error, including heavy fragmentation of your hard drive or problems caused by your antivirus software.

Further Information and Manual Repair

First and foremost, you are suggested to run Chkdsk. In order to do this, you have to enter your BIOS and select CDROM as your primary booting device. Now follow the below-mentioned steps:

1. Insert your Windows XP installation CD into the CDROM and reboot your PC.
2. Press any key to proceed with the boot from CD when you are prompted to do so.
3. When the Windows XP setup menu shows up, hit the “R” key to proceed with repairing Windows.
4. If there is only one Windows installed on your computer then hit the “1” key and proceed by pressing enter. If there are more than two Windows then hit the number which is associated (according to the screen you are viewing) to the Windows you want to repair. Usually, this is C:/Windows and associated with “1” but if that is not the case then you should simply press the number that corresponds with the windows you want to repair and proceed.
5. Now, you will see a screen that prompts you to enter your administrator password. Most people don’t have an admin password and in that case, you should simply hit enter and you’d be good to go. If you do have an administrator password, however, then you should type it in, hit enter, and proceed.
6. When the DOS prompt shows up, type in chkdsk/f and hit return.

If you see no improvement in solving Error 0x00000024, and the problem keeps persisting, then you should start over. But this time you should type sfc/scannow instead of chkdsk/f and hit return. There are a few other complex methods that you can try as well but this is the most recommended procedure as it is easier, quicker, and most likely to fix the error.

You have the option to choose to configure the Network to Private or Public when you set it on Windows 10 PC. On the other hand, if the option to change the Network from Public to Private goes missing in Windows Settings then this post will surely help. You can find this setting under Settings > Network and Internet > Ethernet and appears when you click on it. If you are not able to see the option to change the network profile, then you either can’t open the settings, or the option to change it has been disabled. To resolve this issue, you can either use the Registry Editor or Windows PowerShell. Refer to the options given below for more details.

Option 1 – Change the Network Profile via Registry Editor

Changing the Network Profile can be done using the Registry Editor. But before you proceed, make sure that you create a System Restore Point first just in case. Refer to the steps below to do so.

• Tap the Win + R keys to open the Run dialog box.
• Then type “Regedit” in the field and hit Enter to open the Registry Editor.
• After that, navigate to this key: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionNetworkListProfiles
• Now expand the Profiles key folder located in the left pane to see one or more folders.
• Next, expand each one of these folders and look for the “Description” sub-key which should match the name of your network.
• After you find the Description sub-key, look for another sub-key named “Category” and double click on it to open it.
• Now change its value from “0” to “1” to change the Network Profile from Public to Private.

Option 2 – Change the Network Profile via Windows PowerShell

Aside from the Windows Registry, you can also use Windows PowerShell in changing the Network Profile from Public to Private and so on. Take note that you have to use PowerShell with admin privileges. Just refer to the steps below to do so.

• Tap the Win + X keys and then select the “PowerShell (Admin)” option.
• Next, click on Yes if the User Account Control prompt appears.
• After that, execute the commands listed below. Hit Enter right after you key in each one of them.
  • Get-NetConnectionProfile
  • Set-NetConnectionProfile -InterfaceIndex <index number> -NetworkCategory Private

Note: Since every Network Profile has an index number, you can check the label “Name” to identify the network that you want to change.