A Guide to Quick Fixing the Error Mscomctl.ocx

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How to know if your internet browser has been hijacked

Exactly how browser hijacker finds its way onto your computer system

Learn how to get rid of browser hijackers

What to Do if Virus Stops You From Downloading Or Installing Antivirus?

Download the software in Safe Mode with Networking

Download the security software using an alternate internet browser

Install anti-malware on a USB drive

Protect Your PC and Privacy With SafeBytes Anti-Malware

SafeBytes anti-malware offers an array of advanced features which sets it aside from all others. Let’s take a look at a few of them below:

Technical Details and Manual Removal (Advanced Users)

Option 1 – Try to force shutdown your computer

• First, turn on your computer and press and hold the power button for at least 30 seconds. You might notice the screen flashing or making any changes, just ignore it.
• After that, plug out and plug in your computer and automatically turn it on.
• Once done, check if the issue is now fixed or not.

Option 2 – Put your computer in a Clean Boot State

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Once your computer is in a Clean Boot State, you should now be able to sign out or sign in without any problem.

Option 3 – Try checking the status of the User Profile Service

• Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and hit Enter to open the Services Manager.
• From there, look for the User Profile Service and make sure that its Startup Type is set to Automatic and that its status is “Started”.
• Once done, exit the Services Manager and see if the issue is resolved.

Option 4 – Try to repair your corrupted profile via Registry

• Tap the Win + R keys to open the Run dialog box.
• Then type “regedit” in the field and hit Enter or click OK to open the Registry Editor.
• Next, go to this registry key: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionProfileList
• Once you’ve opened the registry key, you should see a list of all the user profiles on your computer. Now click on each S-1-5 folder and look for the “ProfileImagePath” entry and double click on it to check which user account it is related to. You will see a path like “CUsersACK” where “ACK” is the username.
• You should know which of the user account is corrupted. Just look for a key named “RefCount” and change its Value data to “0” and click OK. And if it isn’t available, simply right-click on the right pane and create it.
• After that, double click on the key named “State” and make sure that the Value data is “0” and click OK.
• Exit the Registry Editor and restart your computer to apply the changes made and then check if it fixed the problem or not.

Option 5 – Run System Restore

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

What is the Error 421?

“An unknown error has occurred: Server error 421” "Could not send your message. Error 421" 421 4.2.1 : (DYN:T1) http://postmaster.info.aol.com/errors/421dynt1.html 421 4.3.1 Out of disk space for temp file 421 4.3.2 All server ports are busy 421 Downstream server error 421 Fork failed 421 Greylisting enabled, please try later “An unknown error has occurred. Subject ‘Testing’, Account: ‘pop.charter.net’, Server: ‘mail.charter.net’, Protocol: SMTP, Server Response: ’421 Message rejected’, Port: 25, Secure(SSL): No, Server Error: 421, Error Number: 0x800CCC67”

Solution

Error Causes

• PST storage size exceeds 2GB file size
• Improper ISP settings
• Slow internet connection
• PST file corruption
• Trojan attack and viral infection

Further Information and Manual Repair

1. Change the Server Settings to its Maximum Limit

• To do this, open the Microsoft Exchange Server Administrator utility. The access path of this utility will vary depending on the installation procedure used to set up Exchange Server.
• Once you open the MS Exchange Server Administrator utility, click the ‘Connections’ icon in the left side navigation pane. Now double click the internet mail service icon in the right side pane. As you click it, the Properties window will open.
• Now click the ‘Connections’ tab in the Properties window and then click the ‘Advanced’ button. This will open the configuration window.
• Here reset the number for ‘Maximum Number of Inbound Connections’ to a high number, its maximum limit. After changing the settings, close all open Exchange Server Administrator program windows to successfully complete the process.

2. Download a PST Repair Tool

3. Scan Your PC with Restoro.

Option 1 – Try to re-register the ntdll.dll file

• Open Command Prompt as admin from the WinX menu.
• Next, type the following commands in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
  • exe /u ntdll.dll
  • exe ntdll.dll
• You should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully. After that, try to install the program again and see if it now works.

Option 2 – Disable problematic Internet Explorer add-ons

Option 3 – Try running the DISM tool

• Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
• After that, input each one of the commands listed below sequentially to execute them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-Image /RestoreHealth

• Once you’ve executed the commands given above, restart your computer and check if the DCOM error is now fixed.

Option 4 – Try to run the Program Compatibility Troubleshooter

Option 5 – Try to replace the DLL file with a trusted source

• First, you need to get the new DLL file from another computer with preferably the same file version number.
• After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
  • x86: This PC > C:WindowsSystem32
  • x64: This PC > C:WindowsSysWOW64
• Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
• Now type the “regsvr32 ntdll.dll” command and hit Enter.
• Restart your PC and check if the error is now fixed.

Option 6 – Try scanning your computer using Windows Defender

• Tap the Win + I keys to open Update & Security.
• Then click on the Windows Security option and open Windows Defender Security Center.
• Next, click on Virus & threat protection > Run a new advanced scan.
• Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.

Option 1 – Check for certain Windows Services

• First, you need to tap the Win + R keys on your keyboard to open the Run dialog box.
• Next, type “services.msc” in the field and click OK or tap Enter to open the Windows Services Manager.
• After that, you will see a list of services and from there, look for the following Windows Services:
  • DHCP Client
  • System Event Notification Service
  • Windows Font Cache Service
• Now make sure that the Startup Type of each service is started and running.

Option 2 – Try resetting the Winsock drivers

• In the Start Search, type “command prompt” and right-click on Command Prompt from the search results, and then select the “Run as administrator” option.
• After opening Command Prompt, execute this command: netsh winsock reset

• Now exit Command Prompt and see if the error is now fixed.

Option 3 – Try running System File Checker or SFC scan

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Reboot your PC.

Why defrag?

How will you defrag?

Code 39 - What is it?

Code 39 is a device driver error code that pops up when the Windows operating system cannot load the driver for the hardware you want to use.

This hampers your ability to use the hardware properly. The error code is almost always presented in the following format:

“Windows cannot load the device driver for this hardware. The driver may be corrupted or missing.” Code 39

Error Causes

A device driver is a software program that tells the operating system how to control a particular hardware device. Each hardware device has a different driver.

There are separate device drivers for printers, CD-ROM readers, and keyboards, to name a few.

Many device drivers are already built into the operating system. But sometimes you will need to install a new device driver when you want to use a new piece of hardware device that the operating system is not familiar with, or does not anticipate.

Regardless of whether or not the drivers are already integrated into the operating system, you may still experience code 39, typically because of the corrupted or outdated drivers.

Outdated and corrupted drivers cause hardware malfunction and failure, which trigger device driver error codes like code 39. Other causes include incorrect registry values.

Further Information and Manual Repair

Below are some of the easiest and most effective methods to resolve Device Manager error code 39 on your PC.

To follow and implement these methods, you don’t require any technical knowledge or expertise. Simply follow these instructions to fix the error right away.

Method 1 - Fix with a Simple Reboot

There is a possibility that the error code 39 is caused by some fluke within the Device Manager or your BIOS.

If that’s the reason, then a simple PC reboot can resolve the issue immediately. Therefore, before you try anything, it is advisable to restart your system.

If it works, then that is great, but if it doesn’t, then don’t worry, try other methods given below to fix this problem successfully.

Method 2 - Uninstall and Reinstall Drivers

If the error code 39 is generated due to faulty or outdated drivers, then simply uninstall and remove them and then reinstall new driver versions. There are two ways to remove faulty drivers.

Method One

• One is, to go to the start menu, click on Control Panel, and then Add/Remove Programs.
• Remove the program and the driver you think is causing problems. This will thoroughly remove all traces of the faulty driver.
• To reinstall, follow the same steps but this time install the new device driver version.

Method Two

• The other way is to go to the start menu, type Device Manager in the search bar, and then press enter to continue.
• In the Device Manager, find and locate the problematic device.
• After that, double-click the category of device that you wish to uninstall. Let’s say, Windows is unable to load the graphics card driver.
• This means you will have to click on the Display Adapter category in the Device Manager to uninstall the graphics card.
• After you have successfully uninstalled, Windows will prompt you to confirm device removal.
• Simply click OK to confirm and proceed. To activate the changes, restart your PC.
• To reinstall, go to the Device Manager, click on the Action tab and then select the option ‘Scan for Hardware Changes.’

This method, although effective in resolving error code 39,  can be time-consuming. To avoid the hassle and save time, try method 3.

Method 3 - Update Drivers Automatically with DRIVERFIX

Cyber attacks March 2021

• Hackers obtain sensitive data on UK aid projects overseas
• University of the Highlands and Islands working to recover from cyber attack
• Pupils’ data destroyed after attack on Redborne Upper School and Community College
• Chinese hackers target Indian vaccine makers SII, Bharat Biotech
• City of Kingman, AZ, hit by cyber attack
• Italian manufacturer Caffitaly impacted by attack on a supplier
• Malaysia Airlines tells its frequent flyer members that their data may have been compromised
• Social network platform Gab hacked after rookie coding error
• Cyber attack affecting Hanover Area School District
• Security breach prompts lockdown of some Manitoba student databases
• PA-based Millersville University confirms external cyber attack
• Elite cyber crime forum “Maza” breached
• Texas-based ProPath notifies patients of employee email breach
• Elara Caring notifies patients after corporate email accounts hacked
• St. Agnes Medical Center patient data compromised in email breach at St. Alphonsus
• American Armed Forces Mutual Aid Association hacked
• Website of the attorney representing one of NY Gov. Andrew Cuomo’s accusers hacked
• Czech officials in Prague ‘hit by massive cyber attack’
• Brazil’s CPTrans website and the Educa em Casa platform hacked
• Houston-area school district investigates troubling messages sent during breach
• Hackers breach security cameras from start-up Verkada
• Two charged for copying and deleting data from an unnamed New York company
• PEI-Genesis says employee email account was compromised
• New Jersey employment portal hit by cyber criminals
• Treasure Valley residents receiving letters from Saint Alphonsus saying they are dead
• Unauthorised access occurred in Japanese retailer Urban Research
• Walmart discloses unauthorised access
• Norway’s parliament hit by new hack attack
• Fastway Couriers notifies Irish Data Protection Commission of a hack
• Overseas Service Corporation caught out by phishing scam
• The city administration of Ebeleben hit by cyber criminals
• Florida law firm Sachs Sax Caplan notifies individuals of email hack
• The Canada Revenue Agency locks accounts amid suspected phishing attack
• South African insurance firm PPS hit by cyber attack
• EDAG Engineering Group AG affected by cyber attack
• Michigan’s Troy School District website down after hacking from outside US
• The Coleman Group of Companies caught cyber criminals in the act
• Hackers broke into the system of three Prague polyclinics
• Nikkei’s Hong Kong affiliate hit by unauthorized access
• Eastern Health cyber ‘incident’ cancels some surgeries across Melbourne
• New Zealand’s Lumino dental firm suffers email hack
• Police are investigating a cyber attack on paint manufacturer Remmers
• Washington state’s Douglas County targeted in cyber attack
• Brazil’s Celg Geração e Transmissão suffers cyber attack
• Mendelson Kornblum Orthopedic and Spine Specialists notifies patients of breach
• Eyemart Express notifies patients of breach
• Maricopa County Community College District cancels classes after attack
• Kentucky Wesleyan College notice of data security incident
• Missouri’s Park Hill schools closed Monday due to malware attack
• MangaDex website taken offline following cyber attack
• DeCotiis, FitzPatrick, Cole & Giblin says employee email was hacked
• Texas’s Sewell Family of Companies discloses breach
• Czech Republic’s railway administration attacked by hackers
• Threat actors leak files with protected health information from U. Miami
• Heart of Texas Community Health Center notifies some patients of email-related breach
• Solairus Aviation notice regarding Avianis data security incident
• Polk County School District reveals third-party breach from 2019
• Haven Behavioral Hospital provides notice of data incident
• Mott Community College, Michigan, reports cyber attack
• Cyber security insurance firm CAN systems offline amid ongoing attack
• Dutch car company RDC.nl hit by cyber criminals
• Artificial snow manufacturer MND suffers malware attack
• Guns.com hacked, spilling gun owner info over the dark web
• Jefit data incident public announcement
• Lexington Medical Center discloses vendor’s patient records data breach
• Online food delivery chain Yemeksepeti hit by cyber attack
• Channel Nine cyber attack disrupts live broadcasts in Australia
• Singaporean retailer Vhive alerts consumers to cyber attack

Ransomware March 2021

• Fifteen schools in Nottinghamshire crippled by cyber attack
• South and City College Birmingham closed for a week after ransomware attack
• South Gloucestershire schools hit by ransomware attack
• MBA Group held to ransom by cyber attackers
• Dutch e-Ticketing platform Ticketcounter has suffered a security incident
• Lot-et-Garonne firefighters victims of a cyber attack
• Israeli car financing company KLS Capital hacked
• Tri County Sheriff Dispatch hit with ransomware attack
• Hackers hit Indians with ransomware supporting farmers
• Crypto firm Tether says it won’t pay $24 million ransom
• The Accellion breach also impacted Qualys; threat actors start dumping files
• Southern Illinois University School of Medicine impacted by Accellion breach
• Payroll giant PrismHR outage likely caused by ransomware attack
• Atlanta Allergy & Asthma hit by Nefilim threat actors
• Navajo Nation hospital targeted by large-scale ransomware hack
• AllyAlign notifies members and providers of ransomware attack
• Woodcreek Provider Services notifies patients of ransomware incident
• Spirit Airlines hit by Nefilim ransomware
• Arizona Complete Health notifies plan members of Accellion breach
• Sandhills Medical Foundation notifies patients of vendor breach
• Texas Medicaid subcontractor dumped after data breach in ransomware attack
• Japanese consulting firm hit with ransomware
• Arillium Community Health Plan in Oregon affected by Acceliion breach
• Nova Scotia health-care workers may have been compromised by Accellion breach
• French hospital Centre Hospitalier Général d’Oloron falls victim to ransomware
• Spain’s public employment system was attacked by ransomware
• Transport NSW documents posted on dark web after Accellion hack
• Flagstar Bank loses customers’ social security numbers after Accellion attack
• Outage at Molson Coors suggests ransomware attack
• City of Covington, Louisiana hit by ransomware
• Preferred Home Care of New York notifies those affected by ransomware attack
• Buffalo Public Schools hit by ransomware
• Total Life Healthcare data breached in ransomware attack
• Newberry County Memorial Hospital experienced ransomware attack
• The Metropolitan Area of ​​Barcelona hit by ransomware
• Pimpri-Chinchwad Municipal Corporation Smart City suffers ransomware attack
• Tech manufacturer Acer hit by ransomware
• Stratus Technologies hit suffers ransomware attack
• Canada’s Sierra Wireless announces ransomware attack
• City of Frankfort, Kentucky, held to ransom
• Military supplier PDI Group hit by ransomware
• Alton, IL, hit by suspected ransomware attack
• Personal Touch Holding Corp. hit by ransomware attack at MSP
• Broward County Public Schools suffers ransomware attack
• Hackers demand ransom from Town of Didsbury in cyber attack
• Hackers hit Harris Foundation in latest ‘highly sophisticated’ cyber attack
• Gene therapy firm YposKesi targeted by ransomware
• Ransomware gang is threatening to release data stolen from shipping firm ECU Worldwide

Data breaches March 2021

• Solicitor caught dumping client files in the street
• Ministry of Defence secrets exposed by people sending files to personal email accounts
• Details of ‘vulnerable kids’ uploaded to Birmingham City Council website in ‘serious’ data breach
• Intelligence company Polecat left 30TB server exposed
• Health and Welfare Department of West Bengal leaks COVID-19 data
• Singapore Airlines customers leaked in SITA security breach
• Right-wing militants furious after data leak exposes their involvement in paramilitary group
• Data leak at Dutch foreign credential assessment service
• A bug in a popular iPhone app exposed thousands of call recordings
• Personal information Premier Diagnostics customers exposed on unsecured server
• Victoria privacy breach of vulnerable youth data
• SEO-Küche left employee and customer data exposed online
• Emails of Walworth Co. COVID vaccination registrants accidentally shared
• West Coast health board in privacy blunder involving medical information
• Line app allowed Chinese firm to access personal user data
• New Zealand IRD sent details of baby to complete stranger and paid her $240
• Apperta Foundation employee censured after disclosing vulnerability
• New Zealand’s Canterbury District Health Board apologizes for software privacy breach

Financial information

• Midlands News Association exposed journalists’ personal data
• Fatface says customers’ card details were hacked, asked them to keep it secret
• Hollywood’s elite private schools hacked
• Delco School District says hackers stole millions of dollars
• Security Industry Specialists notifies those affected by malware attack
• WeLeakInfo leaked customer payment info
• Florida’s Leon County Schools website hacked during spring break

Malicious insiders and miscellaneous incidents

• IT technician jailed after installing software onto work computers to spy on colleagues
• Petersburg Medical Center reports malicious insider use
• Snooping employee showed interest in pregnant women’s medical records
• UPMC St. Margaret patients’ info shared with unauthorized organisation
• Spectrum Health post sensitive info in background of social media posts
• Atascadero State Hospital discloses insider misuse

Solution

Error Causes

• A piece of destroyed hardware equipment: You are getting messages informing you about the I/O device Malfunction when your Computer features an equipment apparatus that Windows is not able to utilize.
• Broken/Faulty hardware Apparatus: If for whatever reason the equipment hardware is broken at all, or includes a flaw, you will also get such messages suggesting the existence of an I/O device error.
• Incompatible/Broken Hardware Drivers: Such malfunctions are frequently the result of incompatible or broken equipment drivers.
• Cable Link Problems: Technicians have determined the existence of link trouble, for instance, a cable that's in a bad situation, as another variable that can also cause these error messages.
• Terrible/Dusty CD or DVD Disc: Yet another variable that's frequently accountable for the I/O device error is a broken CD or DVD disc. If it has not been cleaned by you, and in case the disc is dirty, prepare yourself to receive such messages often.

Further Information and Manual Repair

Option 1 – Update your Graphics card drivers

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Option 2 – Try to uninstall software you’ve installed recently

Option 3 – Try disabling Overclocking

• Go to the Start Menu and open Settings.
• Next, select Update and Security and go to the Recover tab.
• From there, click on Restart now in Advanced startup. This will restart your computer.
• Once you’re in the Advanced startup, go to Troubleshoot and then select Advanced Options.
• From there, select the UEFU Firmware Settings.
• Now click on Restart. Once your computer has restarted, it will automatically open BIOS.
• From the BIOS, go to the Advanced tab and navigate to Performance and then look for Overclocking.
• Once you’ve found Overclocking, make sure that it is disabled. If it’s not, then disable it and then save the changes made by tapping the F10 key.
• Start your computer normally and check if the WHEA_UNCORRECTABLE_ERROR 0x00000124 error is now fixed.

Option 4 – Use the Driver Verifier Manager

• Type in the keyword “Verifier” in the Cortana search box to search for Verifier in Windows 10.
• After that, select the option “Create custom settings”.
• Make sure that you have checked everything except the options “DDI compliance checking” and “Randomized low resources simulation”.
• Next, select the option “Select driver names from a list” option.
• Afterward, you have to select all the drivers from any unofficial or third-party provider. To simply put it, you have to select all the drivers that are not supplied by Microsoft.
• Then click on the Finish button.
• Open Command Prompt as administrator and execute this command – verifier /querysettings
• The command you just executed will display the Driver Verifier settings so if you see any of the flags enabled boot your Windows 10 PC into Safe Mode.
• Open the Command Prompt as admin again and run this command – verifier /reset
• The command will reset the Driver Verifier. Once the process is done, restart your PC and check.

Option 5 – Try to run the Automatic Repair Utility

• You can start by creating and booting from a bootable Windows 10 USB Stick.
• After that, click on Repair your computer located on the bottom left corner when you are on the initial Windows Startup screen.
• Next, click on Troubleshoot, and then on the other screen, click the Startup Repair option.
• Now select the operating system you want to repair. Once you do that, it will start to repair your operating system. Wait until the process is completed and then check if the problem’s now fixed.