How to Fix Backup Error 0x80070002

What is Backup Error 0x80070002?

Error 0x80070002 shows once you’re done backing up files through the Windows Backup program on a system running Windows 7, you see a notification that pops up with a message that reads something like:

“Check your backup results.
The backup completed but some files were skipped.”

You try finding out the reason and you hover over to the Options button beside the message, then you get to read the following lines:

“Check your backup results.
The backup completed but some files were skipped. View skipped files.”

Upon clicking the “View Skipped Files” option, the backup error 0x80070002 pops up on your screen and you’re left scratching your head, wondering what you’re going to do now.

Solution

Restoro box imageError Causes

There are multiple error logs that you will encounter in backup error 0x80070002 as per different conditions. The two most common cases in which this error shows up are stated below:

Case 1

You will see the following message when you press “View skipped files”:

“Backup encountered a problem while backing up file C: Windows/System32/config/systemprofile. Error: (The system cannot find the file specified. (0x80070002))”

You will face this case if you have backed up a library that included custom folders that were located in your user profile.

Case 2

Upon pressing “View Skipped files” you will encounter the below-mentioned messages:

“Backup encountered a problem while backing up file C:/Users<User>AppDataLocalLow. Error: (The system cannot find the file specified. (0x80070002))”

“Backup encountered a problem while backing up file C:/Users<User>Contacts. Error: (The system cannot find the file specified. (0x80070002))”

“Backup encountered a problem while backing up file C:/Users<User>Searches. Error:(The system cannot find the file specified. (0x80070002))”

You are likely to encounter any of these messages in case:

  • The Windows Backup program is trying to back up your files in either one or all of these folders (LocalLow, Searches, Contacts).
  • All three of these folders don’t exist in your system.

Keep in mind that all three of these folders exist due to the installation of certain programs and applications on your system.

Notes

The backup error 0x80070002 is also found to occur while using USB devices instead of storage devices. Other occurrences include the times when input/output (I/O) operations are performed on the USB device, which results in failure.

Further Information and Manual Repair

To make sure this issue is resolved, you will have to follow either one of the following solutions as appropriate to your situation:

Solution for Case 1

  1. Ignore the error. The store files of the custom library in your user profile will not be created as backups.
  2. Transfer the library folder from where it currently exists to a place outside its current folder (user profile). For instance, you can move the library folder to an entirely new destination such as “C: My Folders”
  3. Remove the library folder from the list of files that you are backing up using the Windows Backup program. Then, add the original place of the library’s content in the list.
  4. Go back and check step two. If carried out successfully then add a link to the folder you moved from the library. Check to see if the backup includes the library folder. To make sure, you have to do as follows:
  • Go to Start and select your username.
  • Hover across to the folder you wish to move, right-click on it and select “Cut”.
  • Head to the navigation pane and search for the area you will store the folder in, right-click and select “Paste” so that the folder is moved to that location.
  • Right-click on the folder that you just moved and select “Copy”.
  • Go back to Start, select your username, right-click any vacant space in your folder and select “Paste Shortcut”.

Note: If you want to store the folder in a different place other than the folder in which it currently exists (user profile), you will need to create a new folder. In order to do so, go to the Windows Explorer menu and look up the root of the drive.

Hit “New Folder” and then choose edit to change its name. You can set it as any name for instance, “My Folders”.

Solution for Case 2

You can ignore this error safely. However, if you wish not to see this error in the future during your backup operations then you will need to carry out the following steps:

  1. Create all the folders listed in the error message including LocalLow, Contacts, and Searches.
  2. Remove all of these folders from the Backup settings to make sure they aren’t being backed up then add the folders which are in their original place. To carry out this procedure, you will have to follow the below-mentioned steps:
  • Head over to the Control Panel and open “Backup & Restore”.
  • Go to the Backup section and select “Change Settings”.
  • Click Next in the Setup backup dialog box.
  • Select “Let me choose” in the dialog box termed “What do you want to back up” then proceed by clicking Next.
  • Expand Data Files, expand <user> Libraries, expand Additional Locations then proceed by clearing out the AppData Folder, searches, and Contacts checkboxes.
  • Expand Computer as well as the item for your system drive (expand Local Disk (D:)), expand users, expand <user>, then go to AppData, Searches and Contacts and mark them if they are present.
  • Proceed by clicking next and select “Save Settings” then exit.
  • Back to Backup & Restore, select Back up now and your new backup will begin proceeding. The entire process will be complete without any errors now.

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The bottom line

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So how exactly does a browser hijacker infect a computer?

Browser hijackers might use drive-by downloads or file-sharing networks or an e-mail attachment in order to reach a targeted PC. They could also come from add-on programs, also called browser helper objects (BHO), web browser plug-ins, or toolbars. Browser hijackers sneak into your computer in addition to free software application downloads also that you unknowingly install alongside the original. A good example of some infamous browser hijackers includes Babylon, Anyprotect, Conduit, SweetPage, DefaultTab, Delta Search, and RocketTab, however, the names are regularly changing. Browser hijackers will affect the user’s web surfing experience severely, track the websites frequented by users and steal personal information, cause difficulty in connecting to the web, and eventually create stability problems, causing software programs and systems to crash.

Learn how to remove browser hijackers

Some hijackers can be removed by just uninstalling the corresponding freeware or add-ons through the Add or Remove Programs in the Windows control panel. But, many browser hijackers are difficult to get rid of manually. No matter how much you try to get rid of it, it might keep returning again and again. Additionally, manual removals demand in-depth system knowledge and thus can be a very difficult job for novices. Industry experts always suggest users remove any malicious software including browser hijacker with an automatic malware removal tool, which is easier, safer, and quicker than the manual removal method. Employ a PC optimizer along with your anti-malware software to solve various registry issues, remove computer vulnerabilities, and boost your computer performance.

Download the software in Safe Mode with Networking

If the malware is set to run immediately when Windows starts, stepping into safe mode may block the attempt. Just minimal required applications and services are loaded whenever you start your laptop or computer in Safe Mode. To launch your Windows XP, Vista, or 7 PCs in Safe Mode with Networking, follow the instructions below. 1) At power on, hit the F8 key before the Windows splash screen begins to load. This would invoke the “Advanced Boot Options” menu. 2) Select Safe Mode with Networking with arrow keys and press ENTER. 3) As soon as this mode loads, you should have an internet connection. Now, get the malware removal software you want by utilizing the web browser. To install the program, follow the directions in the installation wizard. 4) Immediately after installation, run a full scan and let the software remove the threats it discovers.

Switch over to an alternate browser

Some viruses may target vulnerabilities of a particular web browser that obstruct the downloading process. If you’re not able to download the anti-virus software program using Internet Explorer, this means malware is targeting IE’s vulnerabilities. Here, you need to switch to a different internet browser such as Firefox or Chrome to download the antivirus program.

Run anti-virus from a pen drive

To successfully get rid of the malware, you have to approach the problem of installing anti-malware software on the affected computer system from a different perspective. Adopt these measures to run the anti-virus on the affected computer system. 1) Download the anti-malware software on a virus-free computer. 2) Plug the USB drive into the clean computer. 3) Double click on the downloaded file to open the installation wizard. 4) Select flash drive as the location when the wizard asks you exactly where you wish to install the application. Follow the on-screen instructions to finish the installation process. 5) Remove the flash drive. Now you can utilize this portable anti-malware on the affected computer. 6) Double-click the anti-malware software EXE file on the USB drive. 7) Press the “Scan” button to run a full computer scan and remove viruses automatically.

Technical Details and Manual Removal (Advanced Users)

To eliminate NoteHomepage manually, navigate to the Add or Remove programs list in the Windows Control Panel and select the program you want to get rid of. For web browser plug-ins, go to your web browser’s Addon/Extension manager and choose the add-on you want to disable or remove. You might also want to reset your home page and search providers, as well as clear your web browser cache and cookies. Finally, check your hard disk for all of the following and clean your Windows registry manually to remove leftover application entries after uninstalls. Please be aware that this is for professional users only and could be challenging, with incorrect file removal resulting in additional PC errors. In addition to that, certain malware is capable of replicating or preventing deletion. You’re advised to do this procedure in Windows Safe Mode.
Files: C:\Users\%USERNAME%\AppData\Local\Google\Chrome\User Data\Default\Extensions\lamecoaceiheggdhlnjnmciaonfdamlg.600.11.14900_0 C:\Users\%USERNAME%\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\lamecoaceiheggdhlnjnmciaonfdamlg C:\Users\%USERNAME%\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\lamecoaceiheggdhlnjnmciaonfdamlg C:\Users\%USERNAME%\AppData\Local\NoteHomepageTooltab C:\Users\%USERNAME%\AppData\Roaming\Mozilla\Firefox\Profiles\profile\extensions\_jvMembers_@free.notehomepage.com C:\Users\%USERNAME%\AppData\Roaming\Mozilla\Firefox\Profiles\profile\extensions\_jvMembers_@free.notehomepage.com\chrome C:\Users\%USERNAME%\AppData\Roaming\Mozilla\Firefox\Profiles\profile\extensions\_jvMembers_@free.notehomepage.com\META-INF C:\Users\%USERNAME%\AppData\Roaming\Mozilla\Firefox\Profiles\profile\notehomepage_j Registry: HKLM\SOFTWARE\Classes\AppID\NoteHomepage Toolbar.exe HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\Extensions HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\Extensions HKEY_CURRENT_USER\Software\Opera Software\Explorer\Main\Start Page Redirect=http://random.com HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\NoteHomepage HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Winlogon Shell = %AppData%\IDP.ARES.Generic.exe HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run Random HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Random. HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\NoteHomepageTooltab Uninstall Internet Explorer HKEY_CURRENT_USER\Software\NoteHomepage
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PrivacyAssistant Malware Removal Tutorial

PrivacyAssistant is a browser extension developed by SearchAssistant.net. These extensions allegedly offer users a safer way to browse the internet and some other tools to customize the home page with background wallpapers and one-click links that can be added. While all this may sound appealing, PrivacyAssistant also monitors your browser activity, search quarries, clicks, visits, and possibly personal information.

This extension changes your default home page to SearchAssistant.com and rerouting all searches through its search portal, displaying sponsored links instead of your typical search results. While active you may see unwanted ads and even pop-up ads appearing while browsing the internet.

Several anti-virus programs have classified this extension as a Browser Hijacker, and are, therefore, for security reasons, not recommended to keep on your computer.

About Browser Hijackers

Browser hijacking is amongst the web’s constant risks that target internet browsers. It’s a kind of malicious software that alters your internet browser’s configuration settings and redirects you to websites or pages that you had no intention of checking out. They are created to disrupt browser functions for many different reasons. Usually, hijackers will force hits to internet sites of their choice either to increase traffic producing higher advertisement earnings, or to gain a commission for each and every user visiting there. Most people believe that these kinds of websites are legitimate and harmless but that is not the case. Almost every browser hijacker poses an existent threat to your online safety and it’s important to categorize them under privacy dangers. When the program attacks your PC, it starts to mess things up a whole that slows your computer down to a crawl. In the worst-case scenario, you might be forced to deal with serious malware threats as well.

How one can recognize a browser hijack

There are numerous symptoms that point to a browser hijacking: your browser’s home page is suddenly different; you get re-directed to sites you never meant to visit; the default web engine has been changed and your web browser security settings have been lowered without your knowledge; find new toolbars that you simply did not add; you might find many pop-up ads on your computer screen; your web browser starts running slowly or displays frequent errors; you have prohibited entry to certain web pages, for example, the website of an antivirus software developer like SafeBytes.

So how exactly does a browser hijacker infect a PC

Browser hijackers may use drive-by downloads or file-sharing websites or perhaps an email attachment in order to reach a targeted computer system. They can also originate from any BHO, extension, toolbar, add-on, or plug-in with malicious intent. Other times you might have unintentionally accepted a browser hijacker as part of a software program bundle (generally freeware or shareware). A good example of some popular browser hijackers includes Conduit, Anyprotect, Babylon, DefaultTab, SweetPage, Delta Search, and RocketTab, however, the names are constantly changing. Browser hijacking can lead to serious privacy problems and even identity theft, disrupt your browsing experience by taking control over outgoing traffic, considerably slows down your personal computer by consuming lots of system resources, and result in system instability at the same time.

How to repair a browser hijack

Some hijackers can be removed by uninstalling the free software they were included with or by deleting any extension you’ve recently added to your browser. But, the majority of hijackers are extremely tenacious and require specialized applications to eradicate them. Furthermore, manual removal requires you to execute many time-consuming and tricky procedures which are hard to carry out for inexperienced computer users.

How To Get Rid Of Virus That Is Preventing Antivirus Installation?

Viruses can cause a great deal of damage to your computer system. Some malware sits in between the computer and your net connection and blocks some or all sites that you really want to visit. It will also prevent you from installing anything on your computer, especially anti-malware software. So what to do if malicious software keeps you from downloading or installing Safebytes Anti-Malware? Although this sort of problem can be difficult to circumvent, there are some actions you can take.

Make use of Safe Mode to resolve the problem

In Safe Mode, you can actually change Windows settings, un-install or install some software, and eliminate hard-to-delete malware. In case the malware is set to load immediately when PC boots, switching into this mode may well prevent it from doing so. To enter into Safe Mode or Safe Mode with Networking, press F8 while the system is starting up or run MSCONFIG and look for the “Safe Boot” options in the “Boot” tab. Once you’re in safe mode, you can try to install your anti-malware program without the hindrance of the malicious software. Following installation, run the malware scanner to remove most standard infections.

Switch over to some other web browser

Some malware mainly targets specific browsers. If this is your situation, use another internet browser as it can circumvent the malware. In the event you suspect that your Internet Explorer has been hijacked by a computer virus or otherwise compromised by cybercriminals, the best approach is to switch over to a different internet browser like Mozilla Firefox, Google Chrome, or Apple Safari to download your favorite computer security program – Safebytes Anti-Malware.

Run anti-virus from a USB drive

Another solution is to create a portable anti-malware program on your USB thumb drive. Try these simple actions to clean up your affected PC using a portable antivirus. 1) Download Safebytes Anti-Malware or Microsoft Windows Defender Offline onto a clean computer system. 2) Plug the pen drive into the uninfected PC. 3) Run the setup program by double-clicking the executable file of the downloaded application, which has a .exe file format. 4) Choose the flash drive as the location for saving the file. Follow the on-screen instructions to complete the installation process. 5) Transfer the pen drive from the uninfected computer to the infected computer. 6) Double-click the EXE file to open the Safebytes tool from the pen drive. 7) Click “Scan Now” to run a scan on the infected computer for viruses.

A Look at the Best AntiMalware Program

If you are looking to download an anti-malware application for your computer, there are several tools out there to consider nonetheless, you cannot trust blindly anyone, no matter whether it is paid or free software. Some are really worth your money, but many aren’t. While looking for an anti-malware program, choose one that offers solid, efficient, and complete protection against all known computer viruses and malware. One of the highly recommended software is SafeBytes AntiMalware. SafeBytes carries a very good track record of quality service, and customers appear to be happy with it. SafeBytes anti-malware is really a powerful, very effective protection tool created to assist users of all levels of IT literacy in finding and eliminating malicious threats out of their PC. Once you’ve got installed this software, SafeByte's state-of-the-art protection system will make sure that no viruses or malicious software can seep through your PC. SafeBytes anti-malware comes with a plethora of enhanced features which sets it aside from all others. Listed below are some of the highlighted features included in the tool. Robust Anti-malware Protection: This deep-cleaning anti-malware software goes much deeper than most anti-virus tools to clean your computer. Its critically acclaimed virus engine finds and disables hard to remove malware that conceals deep inside your personal computer. Active Protection: SafeBytes gives round-the-clock protection for your PC limiting malware attacks in real-time. They’re extremely effective in screening and removing various threats since they’re constantly improved with the latest updates and alerts. Web protection: SafeBytes checks the links present on a web page for possible threats and alerts you whether the website is safe to explore or not, through its unique safety ranking system. Light-weight: The program is lightweight and will work quietly in the background, and that does not impact your computer efficiency. 24/7 Premium Support: Support service is readily available for 24 x 7 x 365 days through email and chats to answer your queries.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove PrivacyAssistant without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by PrivacyAssistant

Registry: HKLMSOFTWAREClassesAppID.exe HKEY_CURRENT_USERsoftwareMicrosoftInternet ExplorerMainStart Page Redirect=http://.com HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionvirus name HKEY_CURRENT_USERSoftwareMicrosoftWindows NTCurrentVersionWinlogon Shell = %AppData%.exe HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun Random HKEY_LOCAL_MACHINESoftwareMicrosoftWindows NTCurrentVersionRandom HKEY_LOCAL_MACHINESOFTWAREsupWPM HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesWpm HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionUninstallPrivacyAssist HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionImage File Execution Optionsmsseces.exe HKLMSOFTWAREClassesAppIDrandom.exe HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerMain Default_Page_URL
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Windows Updates failed to install, 0x80073701
Recently, a number of users reported an error while trying to update their computers. This particular Windows Update error has an error code of 0x80073701. If you are one of the users who encounter this error, then read on as this post will guide you on how exactly you can fix it. Here’s the exact context of the error:
“Updates failed. There were problems installing some updates, but we’ll try again later. 2019-07 Cumulative Update for Windows 10 Version 1903 for x86-based Systems (KB4507453) – Error 0x80073701”
The Windows Update Error 0x80073701 also comes with a code “ERROR_SXS_ASSEMBLY_MISSING” which indicates that some system files are missing on your computer that caused the update installation failure error. Although this Windows Update error does not cause any severe issues, it is still being reported in the section of Windows Update where it is marked as “Update failed”. There are several potential solutions you can check out to resolve this error. You can try to run the DISM tool or the SFC or System File Checker scan. You could also try to run the Windows Update troubleshooter. For more information, make sure to follow the options given below.

Option 1 – Restart your computer and try installing the Updates again

Restarting your computer can also help in fixing the Windows Update failed to install error 0x80073701. There are cases where the issue resolves on its own as it could just be some simple network or PC error.

Option 2 – Try to run the DISM tool

Running the DISM Tool helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt as admin.
  • Then type in this command: exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.
After you run this tool, a log file is created at C:WindowsLogsCBSCBS.log. On the other hand, if the Windows Update client is already broken, you will be prompted to use a running Windows installation as the repair source or use a Windows side-by-side folder from a network share, as the source of the files. Although the chances of this happening is less, if it turns out to be the case, you need to run an advanced command in the DISM tool to repair a broken Windows Update. Just repeat the process above but use the following command instead:
DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess

Option 3 – Try to run the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be causing the error 0x80073701. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
  • The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your computer.

Option 4 – Try running the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update error 0x80073701. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.
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Enable Touch Keyboard in Windows 11
Touch KeyboardIf by any chance you are working on a touchscreen PC, tablet, or any similar device and have no access to a hardware keyboard there is a way to place Touch Keyboard on your screen for easy typing, and you can enable icon on the taskbar for easy access.

Enabling the Touch Keyboard

  1. Right-click on the Taskbar
  2. Select Taskbar Settings
  3. Go to Personalization > Taskbar
  4. Click on Taskbar Corner Icons to expand it
  5. Click on the switch next to Touch Keyboard to turn it ON
  6. Close settings
The icon will immediately appear on the Taskbar in the lower right corner. Clicking the icon virtual keyboard will appear on the lower part of the screen. You can use this keyboard to type in applications the same as you were typing on hardware one. By taping on X in the upper right corner, you will hide the keyboard. Tap on the icon in Taskbar to bring it up again.

Hide the Taskbar icon

If you do not want to use Touch Keyboard anymore you can easily hide the icon:
  1. Right-click on the Taskbar
  2. Select Taskbar Settings
  3. Go to Personalization > Taskbar
  4. Click on Taskbar Corner Icons to expand it
  5. Click on the switch next to Touch Keyboard to turn it OFF
  6. Close settings
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