Can’t connect to this network Windows issue

There are instances when there are multiple accounts which is the result when there are a lot of users who use the computer. Some may use it more often, while others may seldom use it. Having multiple accounts can be quite confusing and inconvenient especially if it takes a lot of space. Thus, in this post, you will be guided on how you can delete a User Account on your Windows 10 computer, as well as how you can create a backup of the existing profile data and files. All the data of user accounts can be found at C:/Users, where its folder name will be exactly the same as the name of the user. You can check the exact user’s name by simply using the “net user” command either via Command Prompt or Windows PowerShell. Once you delete a user account, its folder, along with its files, will also be deleted. You can also create a backup for user files and the best way to do that is by copying the folder to other partitions or to an external drive. Here are two methods you can check out to delete a user account in Windows 10 – you can do it via Windows Account settings or via the command line. For more details, follow each one of the options provided below.

Option 1 – Delete the user account using Windows Account settings

• First, go to Settings > Accounts > Family & other users.
• Next, select the account you want to delete and click on the Remove button. This will open a confirmation window along with a warning message and two buttons that say, “Delete account & data” and “Cancel”.
• Click on the Delete account & data button to delete the user account.

Note: Once you remove a user account, it will also remove all its corresponding data such as items like Documents, Photos, Music, Desktop, and other related folders. Thus, if you have not created a backup, then you won’t be able to recover those files.

Option 2 – Delete the user account using the command line

If you want to delete several user accounts, then doing it via Command Prompt or Windows PowerShell is a lot quicker. To get started, follow these steps:

• In the Start Search, type “command prompt” and from the search results that appear, right-click on Command Prompt and select the “Run as administrator” option.
• Next, type the “net user” command and hit Enter to execute it. This will show you the exact usernames on the computer.
• After that, type the “net user <username> /delete” command and hit Enter to execute it. This will delete the account and all of its data without any warning. You have to replace “<username>” with the name of the user account.

Graphic cards are essential to our computers but from time to time in the race to make better GPU and to grab a large portion of the market bad drivers get released and can create really unwanted and unpleasant experiences, from Windows freezes to the black screen of death, to AMD driver Windows crashing down and many more. This article will cover basic troubleshooting with AMD drivers and offer you solutions on how to fix them.

1. Rollback the previous version of the driver.

   Installing the new driver version is the reason for this particular error, so naturally rolling back the previous version which was stable and did not cause issues will solve the problem. To roll back the previous version of drivers follow the next steps: Open Start menu and click on settings, go to system and choose Apps and features Find: AMD Catalyst Install Manager, right-click on it, and choose to uninstall Go to AMD official website and download the previous driver version, install it on your computer Turn off automatic driver updates and reboot your system

2. Reinstall the driver

   Sometimes it is not a bug in the released driver, it is a corruption of files because of file transfer or any other specific reason. The reinstalling driver will fix an issue if this is the case. To reinstall the driver Press ⊞ WINDOWS + X and choose Device Manager Expand Display adapters, right-click on AMD device and choose to uninstall Go to the official AMD website, download the latest driver and install it Reboot your system

3. Disable browser extensions

   Some users have reported that error occurs only when they are watching videos online, if this is your case, go to your browser options and disable extensions to see if this will remove the problem.

4. Remove Lucid Virty MVP

   If by any chance have this relic installed on your system, go to Applications and remove it. It is an old program shipped with old drivers and it is usually present in your Windows that was upgraded from 8.1 to 10. Uninstall it and see if this fixes your issue.

5. Clean your graphic card

   Sometimes this error can happen due to excessive dust on your GPU, if you have the expertise, clean it or take it somewhere to be cleaned.

From the various report, it is now clear that no one is prone to Ransomware attacks. Cyber-criminals never target any specific field of the user workgroup for this Ransomware attack. But in past few years, it has hugely affected home users, businesses, organizations. We can say, Ransomware victims come in all shapes & sizes. Many business owners think that they will never be attacked by Ransomware crooks because their business is not so big. But that’s not true. A huge proportion of Ransomware attacks happened in small sector businesses because of their weak security resistances.

Some leading negative consequences of Ransomware attacks faced by almost every victim are:

1. Permanent or temporary loss of proprietary or sensitive information.
2. Lots of trouble in performing regular operations.
3. Huge financial losses sustain for restoring up your files and systems.
4. Latent harm to the reputation of an organization.
5. Even making the Ransom payment doesn’t guarantee the safe releasing of your encrypted files.
6. Attackers get the victim’s money along with their banking details.
7. Getting the decrypting files doesn’t mean malware infection has completely been removed.

Ransomware put a tremendous impact on disturbing business operations and in the end, leads to data loss situations.

Here are some huge impacts of Ransomware attacks on business are:

1. Damage or loss of all the crucial information
2. In the Ransomware post-attack period Business disrupts a lot.
3. Destruction of hostage data, file, and system.
4. Business downtime
5. Victimized company’s reputation dropdown
6. Productivity loss

Apart from the ransom, the cost of downtime because of restricted system access will bring major concerns. It’s a fact that due to downtime victims may has to pay a cost of ten thousand dollars daily. As, Ransomware is becoming more and more widespread, so all companies require to brush up on their annual cyber-security goals. Moreover, approach for some appropriate implementations of Ransomware recovery plans and commit sufficient funds in their IT budgets for cyber-security resources. Among the most effective impact of Ransomware, “data encryption” is very hard to deal with. Meanwhile, this victim is completely restricted to access any of their encrypted data. The only way for unlocking these encrypted files is through the decryption key which only belongs to hackers. Many times, the decryption key is given to the organization, after the payment of the ransom. But there are also some cases when data is not handover to the victim, even after the ransom payment. The main risk that generates with “operational impact of Ransomware” is on the businesses. Can you just imagine, what will happen if all of a sudden entire services or processes of your business halt down?

Well, this dreadful Ransomware threat is so impactful that it can:

1. Close down the entire plant
2. Freeze manufacturing control system
3. Make other backlogs

All the damages that occur due to downtime can be a major one and can have so many consequences. A well-organized strategy of backup and recovery will not certainly make the Ransomware attack painless. As this takes an extensive amount of money and time for data restoration.

Apart from that, the decision of recovering your system using the backup moreover depends on three things:

1. First the amount of data loss that is considered acceptable by your business or organization.
2. Up to how extent, the impact of Ransomware has spread
3. How fast the Ransomware attack was spotted.

However, in many cases, data gets so encrypted that you can’t revert back to the restore point. At that time external backup is considered the best option. Among the wide-reaching impact of Ransomware “Data loss” is the most effective one.  As it starts from little disruption and leads to permanent business failure. Sometimes data loss in a Ransomware attack leads to disclosure of all your confidential information which ends up in fines and lawsuits. Attackers always look for backup files and folders after encrypting your system data. So that user can’t retrieve their corrupted file from the backup. Such dreadful activities make this Ransomware threat so profitable and effective. Victims don’t have any choice left either they have to pay the ransom or they have to face their risk of data loss.

Upgrading your computer from Windows 7 or Windows 8 to Windows 10 or even upgrading Windows 10 to a new version is not that simple. The setup initially checks for all the drivers and other software utilities installed on your computer and verifies and blockages or upgrade or upgrade blocks with respect to any of those drivers or any of those software utilities regardless if you use the Windows 10 ISO or the Windows 10 Upgrade Assistant. One of these common errors, when you upgrade or update your computer, is the “The Display is not compatible with Windows 10” error. This kind of Windows Upgrade error is related to the compatibility of the Graphics Driver installed in your computer. But worry not for this post will guide you in fixing this problem. The “The display is not compatible with Windows 10” error has the same workarounds as the following errors:

• These devices aren’t fully compatible with Windows 10.
• The display is not compatible with Windows 10. Check with the manufacturer for support.
• The display manufacturer hasn’t made your display compatible with Windows 10. Check with the manufacturer for support.

To resolve this Windows Upgrade error, here are some suggestions that could help:

Option 1 – Check for incompatible drivers in your computer

• Open the Device Manager from the WinX Menu.
• Then expand the list for Display Adapters.
• Next, right-click on the NVIDIA Graphics Card list and select Enable.
• After that, right-click on it again and click on the “Update Driver Software…” option.
• After doing so, a new window will appear and from there, click on the “Search automatically for updated driver software” option.
• Then check if Windows is now able to detect your Graphics Card as well as the latest driver for it. If not, proceed to the next step.
• Right-click on the driver again and click on the “Update Driver Software…” option.
• Now click on the Browse my computer for driver software option and then click on Let me pick from a list of device drivers on my computer.
• Afterward, select a compatible driver for your computer named NVIDIA Graphics Card and then proceed.
• Wait for the whole process to be completed and restart your computer to successfully apply the changes made.

Option 2 – Get the latest version of Graphics drivers from the manufacturer’s website

In case you don’t know the manufacturer of the Graphics Processing Unit or GPU of your computer, you need to check first. They’re usually NVIDIA, Intel, or AMD. So if your computer’s Graphics Processing Unit is manufactured by NVIDIA, you need to get the latest version from their official website.

Option 3 – Try to install the latest Graphics driver in Compatibility Mode

If you’re not able to install the Graphics drivers you’ve downloaded, you can try installing them again but this time using Compatibility mode. Follow the steps below to do so:

• You need to download the driver and place it on your desktop.
• After that, right-click on it and select Properties.
• Next, switch to the Compatibility tab where you should see two options:
  • Compatibility troubleshooter, and let Windows figure out what works best for you. If it fails, follow the next.
  • Manually choose the version of Windows it was correctly working.
• You also have the option to change the DPI settings and see if that helps. Then click the Apply and OK buttons.
• Now right-click on the file and select the “Run as administrator” option to install. After that, you should now be able to change your screen aspect ratio to what you were using early on.

Note: If you have other programs that won’t work on the existing version of Windows, then make sure to run the program in a Compatibility mode.

Option 4 – Try to run the Program Compatibility Troubleshooter

You might also want to run the Program Compatibility Troubleshooter. This built-in troubleshooter is available in the Windows Update & Security section. From there, select Troubleshoot. This will find a list of programs for you and since you have already downloaded the driver files, just click on Not Listed located at the top of the program list. After that, browse and select the driver files and then let the program do its job.

One of the most useful utilities on a Windows 10 computer is the Windows File Explorer. It is undeniably one of the File Managers out there full of features on all the platforms. However, it is not without its issues and one of the most common ones most users encounter is when you are trying to open a folder or a location on File Explorer and it displays a message saying, “Working on it…” as it tries to load the content of that location or folder. This kind of issue mainly occurs to computers that run on an HDD although that doesn’t mean that it can’t happen to other computers that run an SDD. And so if the File Explorer on your Windows 10 computer keeps getting stuck on the “Working on it…” message along with a green animation bar moving very slowly while loading the contents of the folder, then it’s best if you follow the options given below to resolve this problem.

Option 1 – Try deleting the contents of the Automatic Destinations folder

• Tap the Win + R keys on your keyboard to open the Run utility.
• And then type “%AppData%MicrosoftWindowsRecentAutomaticDestinations” and hit Enter to open this location.
• From there, select all the files and tap the Shift + Delete key combination.
• After that, you will get a prompt that will ask you if you want to delete all the files permanently, just click on Yes. This will delete all the Quick Access cache.
• Now check if you can now open a folder or a location without the “Working on it…” message.

Option 2 – Try to rebuild the Search Index

• First, open the Indexing Options using the Search bar.
• Next, click on the appropriate listing, e.g. Users folder.
• After that, click on the Advanced button. This will open a mini-sized window and from there, go to the Index Settings tab.
• Then click on the “Rebuild” option under the Troubleshooting section.
• Now click on OK after the rebuilding is completed. This should rebuild the search index for all the files and thus, fix the File Explorer stuck on the “Working on it…” message.

Option 3 – Try to optimize the folder for General Items

You might also want to try optimizing the folder for General Items as it can help the File Explorer to load the contents faster.

• Just right click on the folder that takes time to load the contents in it and is showing the “Working on it…” message.
• After that, click on Properties to open the Properties mini window.
• From there, go to the Customize tab and click on the drop-down menu to “Optimize this folder for” under the “What kind of folder do you want?” section and then select General Items.
• Then check the checkbox with a label that says, “Also apply this template to all subfolders” and click on the OK button to save the changes.
• Restart File Explorer and check if the problem is now fixed or not.

Option 4 – Try performing a System Restore

Running System Restore can also help you resolve whatever issue that’s causing the “Working on it…” message. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

TPM or Trusted Platform Module version 2.0 is a must-have if you plan on upgrading your system to Windows 11. So what exactly is TPM and do you have it?

What exactly is TPM?

TPM is a tamper-resistant hardware technology tasked with generating and storing encryption keys inside it for better PC security. It can be remotely used to authenticate hardware and software by utilizing a unique endorsement key placed into the hardware itself. This technology can be used for example in BitLocker inside Windows in order to have data on a hard drive encrypted so if the mentioned drive is connected to another computer it would not be able to be accessed since the encryption key is stored in the TPM module. Microsoft is pushing its agenda that Windows 11 must be and must feel like safety first OS which will protect user data and user information and requiring TPM means that each Windows 11 will be secure so no additional software patches will be required for an extra layer of security. Windows 11 will assume that each user has TPM encryption enabled and will be built upon that.

Do you have TPM on your computer?

If your computer or hardware has been purchased in 2016 or later there are very high chances that you already have the required technology to run Windows 11. Unfortunately, many gaming motherboards have not been placing TPM in their boards and you might not have it. Also, there is the option of you having it but it is turned off in motherboard settings making Windows unable to detect it. As you can clearly see there are a lot of scenarios around required tech and honestly it is a complete mess. But lucky for you there are ways to find out do you possess the needed module in order to make an upgrade. On your current computer on which you would like to make an upgrade in your current Windows OS press ⊞ WINDOWS + R to open the run dialog. Inside run dialog type in TPM.msc and press ENTER to open Trusted Platform Module Management on Local Computer. You will immediately receive information do you have the required module. If everything is fine, you are good to go, however, if it says that compatible TPM cannot be found there is a chance that either you do not have needed hardware or it might be turned off inside motherboard settings.

Check motherboard UEFI

If you have a newer motherboard but Windows utility cannot detect TPM there is a chance that it might be turned off directly on your board. In order to check this, you will have to boot up your PC into UEFI either by pressing the corresponding key when it is turned ON or from Windows reboot options. Once you are inside UEFI you need to find security options and see if there is an option to turn ON or enable TPM. Since every motherboard is different and has different UEFI software we cannot cover all of the permutations and the best we can do is hope that provided information is enough. You can also visit your motherboard manufacturer to see instructions for your specific case.

Conclusion

TPM itself is generally an OK idea and I can surely see good sides of it but there is this lurking feeling that generally, Microsoft is not really concerned about the security of our data and that the real requirement for this is trying to battle software piracy. I simply cannot trust company which introduced tons of telemetry tracking through ages and which has done everything in their power to battle non-legal use of their software. I do not promote piracy but I support free choice and besides, who can tell me what will happen if TPM malfunctions, will I lose all of my data forever? It is not so uncommon that TPM has malfunctioned in the past and it is only logical to presume it can do it again in the future but this time we will not have the choice not to use it, we will be forced into it.

In case you don’t know, there is a feature in Windows 10 computers that allows them to function a lot better. This feature is called Full-Screen optimization and it is enabled by default for several applications such as games and video players. If enabled, the Full-Screen optimization feature enhances the video playback and gaming by simply putting the CPU and GPU process as a priority. However, there are times when it can also result to a drop in the frame rate or FPS while in full-screen mode. And of course, the obvious solution to this dilemma is by disabling the Full-Screen optimization feature which is why Microsoft took action and removed this feature themselves in the recent Windows 10 Update releases. However, there is another way for you to enable it back or disable it yourself if you haven’t installed the recent updates yet and there are plenty of ways you can do both. All you have to do is follow the options given below carefully.

Option 1 – Try using Windows 10 Settings

If you haven’t installed the recent updates yet and all you have are the earlier releases, then this method would suit you.

• Open the Windows 10 Settings app.
• Next, navigate to System > Display > Graphics Settings or Advanced graphics settings.
• From there, uncheck the “Enable Fullscreen optimization” option if you want to disable the feature, else just keep it checked.

Option 2 – Try using the Registry Editor

• Tap the Win + R keys to open the Run dialog box and then type “Regedit” in the field and hit Enter to open the Registry Editor.
• Afterward, if a User Account Control or UAC prompt appears, click on Yes.
• Once the Registry Editor is pulled up, navigate to this registry key: HKEY_CURRENT_USERSystemGameConfigStore
• Next, right-click on Explorer and select New > DWORD (32-bit) Value and then name it to “GameDVR_DSEBehavior and tap Enter to save it.
• Now double click on the newly created GameDVR_DSEBehavior DWORD and set its value to “2” if you want to disable it, or “0” if you want to enable it.
• Once you entered the value, close the Registry Editor and restart your computer to successfully apply the changes made.

Option 3 – Try running the application in Compatibility Mode

If the first two options didn’t work, the next thing you can do is to run the application in a Compatibility Mode. Follow the steps below to do so:

• Go to the location of the application or game on which you need to disable or enable the Full-Screen optimization feature.
• After that, right-click on it and select Properties.
• Next, switch to the Compatibility tab where you can see the “Disable fullscreen optimization” option to disable the feature and vice versa.
• Now click on the Apply and OK buttons to apply the changes made in the application’s settings.

The use of Biometrics is supported by Windows 10. Aside from that, it also supports PIN, password, picture password on all computers and if your computer has the proper hardware, Windows 10 also supports facial scanning, iris scanning, and even fingerprint scanning. You can see all these exciting features inside Settings > Accounts > Sign In Options. On the other hand, you can’t really expect to make use of all the above-mentioned features since it depends if the hardware is available to support them. One of the most interesting features is the use of Biometrics which is really useful in workplaces and so this post will show you how you can enable or disable the Domain Users Sign In on Windows 10 using Biometrics via Registry Editor or Group Policy Editor. But before you go on, you need to create a System Restore Point first since the modifications you’re about to do might affect the functioning of your computer. So in case something went wrong, you can always undo the changes you’ve made.

Option 1 – via Registry Editor

• Tap the Win + R keys to open the Run dialog box.
• Next, type “Regedit” in the field and hit Enter to open the Registry Editor.
• After that, navigate to the following registry path:

HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftBiometricsCredential Provider

• From there, right-click on the right-side panel and click on New > DWORD (32-bit) Value.
• And then set the name of the newly created DWORD as “Domain Accounts”.
• Afterward, click on “Domain Accounts” and set its value to “1”. This will allow the domain users to sign in to Windows 10 using Biometrics. While the value of 0 will disable the domain users sign in to Windows 10 using Biometrics.
• Exit the Registry Editor and restart your computer for the changes to take effect.

Option 2 – via Group Policy Editor

• Tap the Win + R keys to open the Run dialog box.
• Next, type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
• After that, navigate to the following setting:

Computer Configuration > Administrative Templates > Windows Components > Biometrics

• Then double click on the following entries located on the right-side panel and set the radio button to Enabled on all of them.
  • Allow the use of Biometrics.
  • Allow users to log on using Biometrics.
  • Allow domain users to log on using biometrics.
• Now exit the Group Policy Editor and restart your computer to apply the changes made properly.

A PC that turns on by itself every so often can get quite annoying. Many users have faced this problem countless times. There are lots of possible reasons why your Windows 10 PC turns on by itself, wakes up from sleep, standby, or even when it’s shut down. To find out what exactly woke your computer, simply open Command Prompt as admin and type the following command:

powercfg –lastwake

Once you enter the command given above, it will show you the last device that woke your PC up. After that, you need to type in the next command:

powercfg –devicequery wake_armed

After entering the command, it will show you a list of all the devices that could wake your PC up. The goal in running these commands is to understand the reason what’s really causing your PC to turn on and see the reason is on the hardware level or not. Here are a couple of options you can try if your Windows 10 PC turns on by itself.

Option 1 – Try disabling Fast Startup

As you know, Windows 10 comes with a mode called Fast Startup which does not turn off the computer in the usual manner. This mode keeps your computer in a mixed state so that when you turn it on again, it will be a lot faster. However, as useful as this feature appear to be, some security experts find this an issue, for numerous reasons – for one, it can turn on your Windows 10 PC by itself. Thus, you need to disable this feature to fix the problem.

Option 2 – You need to stop the Task Scheduler from waking up your computer

There are times when the issue has something more to do with the software than hardware. It could be that you are using a Scheduled Task to get some work done on your computer at a particular time of the day or many times a day. That’s why if you really are using Task Scheduler, you need to change the Power settings of Windows to make sure that it ignores those tasks rather than deleting them instead when your computer is either on Hybrid or Standby mode.

• Open the Power Options and then click on “Change Plan Settings”.
• After that, make sure to choose the correct power plan and then select the “Change advanced power settings” option.
• Next, look for the Sleep tree and expand it to view the “Allow Wake Timers” option and then disable it. Disabling this option will make sure that none of the program that could wake your PC up when it’s either on shutdown or sleep mode. However, this only applies to laptops.

Option 3 – Try to disable Automatic Restart

There are instances when the computer crashes and the system restarts itself. This is actually by design – when your computer has been left on standby, the computer will restart and if the program repeats, it will keep on waking your PC up.

• In the Search bar, type in “system”.
• Once it appears from the search results, click on it.
• Next, select Advanced system settings on the left side and then go to the Advanced tab.
• From there, click on Settings under Startup and Recovery.
• Then unmark “Automatically Restart” and click on OK.

Option 4 – Adjust the Power Management option of both the Keyboard and Mouse

As you know, two of the culprits in waking your PC up are the keyboard and the mouse. If they’re slightly moved or hit, your PC turns on. To prevent these two from waking your computer up, you need to make some adjustments to their power management option since they have one. You can disable this option to ensure that they won’t wake your PC up unless you really want it to.

• Tap the Win + X keys and then tap M to open the Device Manager and list all the hardware on your computer. From there, select your keyboard or mouse.
• Next, right-click and then go to Properties and go to the Power Management tab.
• In this tab, uncheck the “Allow this device to wake the computer” box.

Note: Aside from the keyboard and mouse, if you are also using any gaming rig to play games on your computer, then you might have to disable their power options as well as they could also wake your computer. Just make sure that either the keyboard or the mouse has the ability to wake your computer up at the very least as it can be quite inconvenient to tap the Power button every time you want to turn on your computer.

Option 5 – Modify Wake On Lan

The Wake On Lan feature can bring back your computer online if it is connected to a network. This feature is useful especially when a computer wants to communicate or to send data or files to a network computer which should come online only when it’s requested. Wake On Lan is built into the hardware, i.e. network adapter so it is one of the possible reasons why your PC turns on by itself.

• Tap the Win + x keys then hit M to open the Device Manager and then under the Network adapters, look for the one that was listed above. Take note that you must not change anything with the ones that are listed as Miniport.
• Next, right-click and select Properties and then go to Power management and from there, uncheck the “Allow this device to wake up the computer” option. This will ensure that no PC on the network can ever wake your computer up.

Option 6 – Prevent any scheduled Windows Update and Automatic maintenance

It is also possible that the Windows Update has restarted your PC to complete the update. This depends on your active hours or a predefined schedule. AS you know Windows has a built-in Automatic Maintenance mode which wakes the computer up at the scheduled time and performs the system update. This could be one of the possible reasons why your computer turns on by itself. so to prevent any scheduled updates and maintenance, you can simply change the time for Automatic maintenance. How? Follow these steps:

• Open Settings then go to Windows Update and Security >Windows Update and select Active Hours.
• After that, type in “Automatic maintenance” in the search bar to change the time for Automatic maintenance.
• From there, you can adjust the timing or just uncheck the “Allow scheduled maintenance to wake up my computer at the scheduled time” box.

One of the most sophisticated Artificial Intelligence or AI assistants there is in the market is Cortana. However, no matter how sophisticated this AI assistant may be, there are still times when you encounter issues with it. So if your Cortana is not connecting to the internet, worry not for this post will guide you in fixing the problem. This connection issue in Cortana might have something to do with the settings, network connectivity, or your Microsoft account. In addition, it could also be that the Firewall or antivirus program interferes with its connection. Whichever the case is, here are some possible solutions that could help you resolve the problem.

Option 1 – Try to power cycle the modem, router, and computer

• Connect the modem, router, and the PC hard-wired and then switch all of these three devices off.
• Turn on the modem and wait for 30 seconds.
• Turn on the router and wait for 30 seconds as well.
• Finally, turn on the computer and check if you can now successfully connect to the internet.

Option 2 – Check if your router or ISP is properly working

Since the basis for this issue is that Cortana is not connecting to the internet even though you are able to access websites using your browser, you might want to check your router or ISP (Internet Service Provider) and see if they’re functioning properly.

Option 3 – Try changing your internet connection

You can also try changing your internet connection and see if it fixes the problem. If you are using Ethernet, you can try connecting to a Wi-Fi connection and see if Cortana is able to connect or not.

Option 4 – Try to run the Search and Indexing troubleshooter

You might also want to run the Search and Indexing troubleshooter in Windows 10 as it checks whether the settings for Cortana are in place and automatically corrects any issues if the update or software installation has changed the settings. To run it just click on the Start button and select Settings > Updates and Security > Troubleshoot. From there, select the Search and Indexing Troubleshooter. Note: You can also run the Network Troubleshooter as it can also help in resolving the issue especially if the problem is in the network.

Option 5 – Try to remove Proxy

Removing the Proxy might also help you in fixing the connection issue in Cortana. Here’s how you can do it:

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 6 – Verify your Microsoft account

In some cases, Cortana might not be able to connect to the internet because your Microsoft account is no longer verified. This usually happens when you use a two-step authentication system with your Microsoft account. To verify it, just open Settings and click on Accounts. After that, check if you have a Verify hyperlink under your Microsoft account or not then click on Verify. Afterward, follow the next on-screen prompts to verify your Microsoft account. Once your account is verified, restart your computer.

Option 7 – Try resetting Cortana

• Open Cortana and go to the Settings section where you’ll see the “Turning off Cortana clears what Cortana knows on this device, but won’t delete anything from the Notebook. After Cortana is off, you can decide what you’d like to do with anything still stored in the cloud” option. Turn this option off.
• Restart your PC.
• After your computer boots, launch Cortana again and check.

Option 8 – Try to reinstall Cortana

If none of the options given above works, you must consider reinstalling Cortana.

• First, right-click on the Start button and click on the Windows Powershell (Admin) option from the list.
• Next, type the following command and hit Enter to execute it:

Get-AppXPackage -Name Microsoft.Windows.Cortana | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

• Restart your computer and check if Cortana is now able to connect.