Always show scrollbars in Windows 11

As you know, Windows programs depend on several operations to get executed and at the same time, there are also numerous parameters that have to be fulfilled for a program to get executed. However, based on some reports, there was an error when some users tried to run a program. This error says, “The application was unable to start correctly (0xc00007b)”. There could be various reasons why this error occurs but the main one is most likely due to an x86 application that is not compatible with the x64-based operating system. To fix this problem, you can run the Check Disk utility or reinstall the application or the Microsoft .NET Framework. You can also try reinstalling DirectX or replace the corrupted DLL file(s). For more details, refer to the given options below.

Option 1 – Try running the Check Disk utility

• In the Windows Search box, type “command prompt” and from the search results, right-click on Command Prompt and select “Run as administrator”.
• After opening Command Prompt, type this command and tap Enter: chkdsk <Partition Letter>: /f
• The command you entered will start to check for errors and fix them automatically. Else, it will throw an error message saying, “Chkdsk cannot run because the volume is in use by another process. Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)”.
• Tap the Y key to schedule Disk Check the next time your computer restarts.

Option 2 – Re-enable the Microsoft .NET Framework

You could also try to disable the Microsoft .NET Framework then enable the latest version of the .NET Framework on your PC and check if the error is fixed

Option 3 – Try to reinstall the program

There are times when some supporting module for your application under the hood could have messed up the application where you get the error. To fix this, you have to uninstall the program and then download its latest version from its official site and then install it again. Once you’re done, run the application and see if the error is fixed.

Option 4 – Run System File Checker scan

If reinstalling the program didn’t work, you can also try running the System File Checker or SFC scan to fix the error. System File Checker is a command utility built into your computer that helps restore corrupted files and missing files. Refer to the following steps to run it:

• Hit the Win + R keys to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Reboot your computer.

Option 5 – Try running the DirectX Diagnostic Tool

Since the error has something to do with the DirectX Graphics APIs, you can run the DirectX Diagnostic tool to resolve the problem.

Option 6 – Try updating or re-installing DirectX

If the DirectX Diagnostic tool didn’t work, you can try to update or reinstall DirectX instead. This can help in fixing the problem because when you reinstall or update DirectX, it will replace the incompatible or corrupted components of DirectX from your computer.

In today's world any professional, whatever be design, print, web design or similar is using one or more Adobe programs. Adobe has cemented itself as a must-have software for any kind of serious and even amateur work. Sadly in the latest Windows 11 adobe software in some instances can slow down your computer and put some hard load on the CPU. If you are one of these unfortunate users, keep reading because we have a few things you can do to solve this.

1. Run SFC scan

SFC scan is a built-in Windows tool aimed at diagnosing and repairing system files inside Windows itself. Running an SFC scan usually solves most issues of these kinds so we will try that one first.

1. Press ⊞ WINDOWS + S to open the Search bar and type in cmd
2. Select command prompt and on the right side click on Run as administrator
3. Inside command prompt type in: sfc /scannow and press ENTER
4. Wait for the whole process to finish and reboot your system

2. Update Windows

Windows updates are designed to fix issues and solve problems, check to see if a new update is available to install.

1. Press ⊞ WINDOWS + I to open the Settings app
2. Click on Windows Update in the bottom left pane
3. On the right check visually if there is an update pending and if there is, install it

3. Temporary turn off antivirus and firewall

Antivirus and firewall can interfere with adobe applications and background services, try turning your preferred protection software temporarily off and check if your CPU is still under high load.

4. Reinstall Adobe suite

Uninstall and install a clean version of the adobe creative suite or individual applications that you are using. Check your CPU load after reinstallation.

5. Uninstall Adobe CEF Helper

This is not a really advisable course of action but if non of the previous solutions have produced results then this might be the only option if you would like to keep using the software. Open File Explorer and paste the following line in the path box on top: C\:Program Files>Adobe Systems>Adobe CEF Helper or Adobe Creative Cloud >Adobe CEF Helper_uninstall.exe. Double click on the file and uninstall the CFT helper.

EhRecvr.exe Error Code - What is it?

EhRecvr.exe is an executable file located in a subfolder of C:\Windows (usually C:\WINDOWS). An executable file is denoted by the filename extension .exe. You should only run executable files from the publisher you trust because .exe files are prone to errors. Executable files can potentially change your computer settings and harm your computer.  These files can easily get corrupted. Similarly, when the EhRecvr.exe fails to run on the computer and gets corrupt, you experience an EhRecvr.exe error on your system. This error code may pop up while playing games on the PC or using any other program. EhRecvr.exe error may be displayed in any one of the following formats:

• “ehRecvr.exe cannot be found."
• “There was a problem starting [path]ehRecvr.exe. The specified module could not be found."
• "Runtime Error. ehRecvr.exe pure virtual function call."
• "This program can't start because ehRecvr.exe is missing from your computer."
• "Unable to launch the software located at path: [path]ehRecvr.exe"
• "This application requires the file ehRecvr.exe, which was not found on this system."
• "ehRecvr.exe is missing."
• "Access Violation File [path]ehRecvr.exe"

Solution

Error Causes

There are plenty of reasons why this error may occur these include:

• EhRecvr.exe file is mistakenly deleted
• EhRecvr.exe file is corrupted and damaged
• Viral/Malware infection
• Bad registry entries
• Outdated drivers

Though this error code is not fatal but nonetheless it is advisable to fix it immediately because EhRecvr.exe error not just hampers your ability to run and access different programs on your system but it also triggers issues like viral infection and registry problems which if not resolved can put your big at greater risk like system failure, freeze, and crash.

Further Information and Manual Repair

To resolve the EhRecvr.exe error on your system, you don’t have to hire a professional and spend hundreds of dollars in repair. Here are the best and easy DIY methods that you can try to fix this error. To work around these methods you don’t need to be a technical whiz. Let’s get started:

Method 1 - Restore EhRecvr.exe from Recycle Bin

In the case of EhRecvr.exe file deletion, it is advisable to check the recycle bin. Search through the bin for the file. If you find it, then simply restore it, if not then if you have access to the internet, then download it from a trusted website.

Method 2 - Reinstall the Associated Software That Uses EhRecvr.exe File

If you receive this error when you want to use certain software on your PC, then try reinstalling that software again on your PC. This will be very helpful to obtain the EhRecvr.exe file that is not provided by Microsoft. To re-install, first, uninstall the program. Go to Add/Program in the control panel and find the program and then uninstall it. Once uninstalled, simply follow the same steps but this time round install the software. This will hopefully help resolve the EhRecvr.exe error code.

Method 3 - Update Drivers for Hardware Devices

Sometimes the error may pop up due to outdated drivers. If this is the cause then the best way to resolve the issue would be to update the driver. Use the wizard within the Device Manager to update the outdated drivers.

Method 4 - Scan for Viruses

Viruses and malware can disguise as executable files. These usually enter your PC through downloads from unreliable websites and phishing emails. In such an event, it is recommended to install a powerful antivirus. Scan your entire PC and remove all viruses to repair the issue.

Method  5 - Clean and Repair the Registry

Another method is to clean and repair the registry. If you don’t clean the registry regularly it may get accumulated with obsolete files and get corrupt. This may generate EhRecvr.exe error codes. To resolve, simply download Restoro. This is a user-friendly PC Fixer with a powerful registry cleaner. It scans for all registry errors, wipes out all the invalid entries and obsolete files and repairs corrupted DLL and .exe files in minutes. Click here to download Restoro and resolve the EhRecvr.exe error now!

As you know, one of the most popular browsers these days is the Google Chrome browser. Browsing the web every day using your Chrome browser, leaves a trail of browsing history. Google uses the browser history to streamline and make the browsing experience a lot better. But there are times when Chrome users experience trouble in deleting their web browsing history, data, cookies, and cache. In this post, you will be guided through specific settings that will help you in getting rid of the browsing history in Chrome. There are several options you can take in clearing the browsing history in Chrome. But before you try them, you can try the basic one first using the following steps:

• First, click on the three-dotted icon and click on History from the menu.
• Next, click on the Clear browsing data option and select “All time”.
• Then select the type of history you want to delete.
• After that, click on the Clear Data button.

If clearing the browsing history in Chrome the old way didn’t work, then you can try to check out the options provided below.

Option 1 – Clear the cache using the File Explorer

The first thing you can do is to clear the cache by using File Explorer. To get started, refer to these steps:

• Tap the Win + E keys to open File Explorer.
• Next, navigate to the following paths:
  • C:/Users/YOURUSERNAME/AppData/Local/GoogleChrome/User Data/DEFAULT/Cache
  • C:/Users/YOURUSERNAME/AppData/Local/GoogleChrome/User Data/PROFILENAMECache
• From the given locations above, replace “YOUR USERNAME” with the user profile name you use and then search for a file named “Cookies”.
• Now delete its contents.

Option 2 – Reset Chrome

Resetting Chrome can also help you fix the error. This means that you will be restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:

• Open Google Chrome, then tap the Alt + F keys.
• After that, click on Settings.
• Next, scroll down until you see the Advanced option, once you see it, click on it.
• After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
• Now restart Google Chrome.

Option 3 – Try to clean reinstall Chrome

There are instances when programs leave files behind after you’ve uninstalled them and the same thing can happen to Chrome so before you reinstall Chrome, you have to make sure that you have deleted the User Data folder. To do so, refer to the following steps:

• Hit the Win + R keys to open the Run dialog box.
• Next, type “%LOCALAPPDATA%GoogleChromeUser Data” in the field and hit Enter to open the User Data folder.
• From there, rename the default folder and name it something else, e.g. “Default.old”.
• After that, install Google Chrome again and check if the issue is now fixed.

Error Code 0x80244019 - What is it?

Error Code 0x80244019 is a basic error that occurs during the Windows Update process in Windows 10 and previous versions of the software dating back to the release of Windows XP. It can cause updates to fail, which can often be frustrating for Windows users who are attempting to keep their devices up to speed.

Common symptoms include:

• Failure of updates for the Windows operating system to complete or download
• The appearance of an error message that references the number 0x80244019

While an error during the Update process can be frustrating to encounter, there are a few simple solutions that can be employed to try to address the problem at hand. At least one of the methods for resolution does require some familiarity with the command prompt and other advanced tools, so if you are not completely confident in your ability to follow the steps mentioned below, you may want to get in touch with a qualified repair technician who can assist you in resolving the error code.

Solution

Error Causes

In some cases, the error in the Update process can be caused by a conflict between the operating system and the antivirus software running on your computer. In other cases, there may be a portion of the file missing or corrupted that needs to be fixed before the Update process can be run through to completion.

Further Information and Manual Repair

For users who are experiencing the appearance of Error Code 0x80244019 on their devices, there are a few methods that can be used to attempt to resolve the issue. While at least one of these methods is fairly simple to complete, even for basic users, the other does require some comfort in using the command prompt to input a series of commands. If you do not feel comfortable in following the steps listed below, contact a computer repair professional who is familiar with Windows 10 to assist you.

Here are the top methods for dealing with Error Code 0x80244019 on a Windows machine:

Method One:  Use the Windows Update Troubleshooting Tool to Resolve the Issue

When an error arises during the Windows Update process on Windows 10, the best solution is often to use the built-in tool provided by Microsoft, the Windows Update Troubleshooter. An option to open this tool often appears when the error message itself appears.

By running this tool, your system will attempt to scan the files involved in the Update process to try to determine where the conflict or error may be occurring. If one of the system files needs to be repaired or downloaded again, this tool can often resolve the issue on its own.

If the Troubleshooter tool successfully fixes the error, be sure to restart your computer before attempting to run the Update process again so that you can fully apply any changes that have been made.

In some cases, however, the Troubleshooter tool will not be able to find the problem or will be able to identify what the issue is, but not able to fix it. If this happens, it may be time to turn to Method Two.

Method Two:  Manually Perform a Reset on Windows Update Assets

To manually reset the assets associated with the Windows Update tool, follow these steps:

• Step One: Open up the command prompt from the start menu and select the option to run it as an administrator.
• Step Two: Run the following commands, hitting the enter key after each is put in:
  • Net stop wuauserv
  • Net stop cryptSvc
  • Net stop bits
  • Net stop msiserver
  • Ren C:\Windows\Software\Distribution Software\Distribution.old
  • Ren c:\Windows\System32\catroot2\Catroot2.old
  • Net start wuauserv
  • Net start cryptSvc
  • Net start bits
  • Net start msiserver
• Step Three: Type in the word “exit” to quit out from the Command Prompt.

Once these steps are done, you can try to use the Windows Update tool again to see if the problem has successfully been resolved.

Method Three: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

If your Windows 10 computer is currently experiencing high CPU usage because of the IAStorDataSvc, read on as this post will show you what you can do to resolve the issue. The high CPU usage of IAStorDataSvc is because of the Intel Rapid Storage Technology. It appears as a Service that may not only result in high CPU usage but also high disk and memory usage, as well as slow computer performance and overheating of your PC. This problem usually occurs on HP computers and on any computers that are using the Intel Rapid Storage Technology. You might also notice that your fan runs at high speed each time this issue occurs with the average CPU usage spiking up to 50%. Take note that this service is used to speed up file access. However, if you are not using an SSD on your computer, then it’s not really necessary for you to have the IAStorDataSvc installed. To resolve this issue, here are some options you can try.

Option 1 – Update or reinstall or remove the IAStorDataSvc driver

Before you proceed, you need to decide first if you want to update, reinstall or remove the IAStorDataSvc driver. To make things easier for you, you can try downloading the latest driver from the Intel Download Centre and then install it on your computer. If it works, good, but if not, you might want to consider removing the driver completely and just let the Windows Update look for the right driver for your computer after you restart it. There are times when the drivers installed are incompatible with the latest Windows update which results in issues like high CPU usage.

• Tap the Win + X + M combination on your keyboard to open the Device Manager.
• After that, look for the Intel Rapid Storage Technology driver, right-click on it and then select Uninstall.
• Now restart your computer for the changes to take effect.

Note: You might also have to go to the list of installed programs and uninstall a program that is listed as “Intel Rapid Storage Technology driver”. To do so, refer to these steps:

• In the Cortana Search box, type “control panel” and from the search results that appear, click on Control Panel.
• After opening Control Panel, select Programs > Programs and Features which will open the list of installed programs on your computer.
• From there, look for Intel Rapid Storage Technology and uninstall it.

Option 2 – Try to disable the IAStorDataSvc via Services Manager

• Tap the Win + R keys to open the Run dialog box.
• Then type “services.msc” in the field and hit Enter to open Services.
• Next, look for the Intel Rapid Storage Technology services from the list of services and then double-click it.
• Then change its Startup type to “Disabled”.
• After that click on the Apply button and then OK to save the changes made.
• Now exit the Services window and check if the problem’s resolved.

Error Code 0x803f7001 – What is it?

Error code 0x803f7001 results when users fail to update their Windows operating system. This often occurs when they seek to update from Windows 8 or 8.1 to Windows 10. Users will be able to identify error code 0x803f7001 because of the following common symptoms which occur:

• Inability to upgrade your Windows operating system to Windows 10
• Message box with error code 0x803f7001

Solution

Error Causes

The causes for error code 0x803f7001 are usually associated with the use of an unlicensed version of Windows 8 when upgrading to Windows 10. In such cases, the error code occurs when there is no valid Windows license or product key on your device.

Further Information and Manual Repair

To fix error code 0x803f7001, users may not necessarily need technical knowledge or the help of a Windows repair technician. Usually, the process is simple and can be resolved with the use of a valid product key. However, if users have trouble implementing the instructions found in the manual repair methods listed below, contact a Windows repair specialist for help or use an automated tool that provides the best solutions for problems like error code 0x803f7001.

Method One: Use a Valid Product Key

A product key is a 25-character code that enables users to activate their Windows operating system. To successfully activate your operating system and resolve error code 0x803f7001, enter the product key in the correct order. Once you have a valid product key in your possession, begin to resolve the error code by following the instructions below:

• Step one: Click the Start button then select Settings
• Step two: Select Update & security then Activation
• Step three: Click the Change product key
• Step four: Type in your valid product key. (Ensure you include the 25 characters of your product key in the correct order.)

Once you type in the valid product key, you should be able to successfully upgrade to the latest version of Windows. However, this method is only effective if the error code 0x803f7001 on your device is caused by issues related to the product key.

If the error code reappears after attempting manual repair method one, move to the next manual method suggested below.

Method Two: Reinstall Genuine Version of Windows 8

This method is crucial for you to perform if method one was not successful. Begin the reinstallation process by ensuring you have a genuine version of Windows 8. After reinstalling this version of your Windows operating system, attempt to upgrade to Windows 10 by following the instructions below:

• Step one: Type Settings in the search box near the Start button or click the Start button and select Settings
• Step two: After clicking Settings, select Update & Security
• Step three: Select Windows Update then the Check for updates tab
• Step four: Activate Windows 10 update

If this method is successful, you will no longer see error code 0x803f7001 pop up in a message box. You will also be able to access Windows 10, and all the benefits it provides users, on your device.

Method Three: Install an Automated Tool

Automated tools help PC users eliminate common issues such as Windows error codes. To address or rectify error codes like error code 0x803f7001 download a powerful automated tool on your machine. This tool enables users to access quick solutions. It also scans for and corrects issues that may result in error codes or poor PC performance.

The Windows Defender program can both scan and monitor almost the entire folder on a Windows 10 computer. So if you have a folder that may have files that could trigger an alarm to Windows Security, then it would be better if you add an exclusion to Windows Security. Note that it is okay to do this as long as you’re certain that the contents of the folder you want to exclude are safe and that Windows Defender is only throwing out warnings for nothing. This way, Windows Defender won’t scan those folders in the future. And besides, there are also some Windows folders and files that you may exclude from the Antivirus scans, especially if you want to save your scan time. This kind of feature also comes in handy when you trust a file type or folder or any process that you believe is safe but the Windows Security considers as malicious. To exclude a folder or a file or process or a file type from the Windows Security scan, here are some steps you can follow. Make sure to do them carefully. Step 1: Search for “Windows Security” in the Search box and then click on it from the search results to open it. Step 2: Next, click on Virus & threat protection > Manage settings > Add or remove exclusions. Step 3: After that, on the next screen, click on Add an exclusion > Folder. It will show you a list that includes File, Folder, File Type, and Process. Step 4: Now click on “+Add and exclusion” on the next window and then select a folder you want to exclude and click OK to add it in the Exclusions list. Step 5: Click on the down arrow button to remove it and then click on the Remove button. Note: If you want to only ignore a few file types, it’s better if you configure your antivirus program to ignore these files with a specific extension. This way, it will ignore all of them no matter what their location is. Also keep in mind that when you select a folder, all the subfolders in it will also be excluded from the scan. Thus, you need to understand what you’re about to do. Once you’re done excluding the folder, it is recommended that you protect the folder using the Controlled Folder Access since this folder is not monitored for threat. The Controlled Folder Access will ensure that an external program does not alter it. This way, you can be sure that even though this folder is not included in the scan, it is still secure.

If you encounter the MUP_FILE_SYSTEM Blue Screen error with a value of 0c00000103, then it indicates that the multiple UNC provider or MUP has got an invalid of unexpected data. This can lead to the fact that the MUP cannot channel a remote file system request to a network redirector, the UNC, or Universal Naming Convention provider. There are several ways you can fix the MUP_FILE_SYSTEM Blue Screen Error on your Windows 10 computer, you can try to check the hardware of your computer physically, update or rollback some device drivers, run the Driver Verifier Manager, remove any hardware you’ve installed recently or fix issues related to IRQ. Use the given options below as reference to fix the MUP_FILE_SYSTEM Blue Screen Error.

Option 1 – Try to physically check the hardware

The first thing you can do is to check the physical status of the hardware in your computer. You can clean the dust off the hardware components like the Network Card of the computer. You might want to use a small blower or you could also use a soft cloth and run the components gently. Make sure that you don’t damage any parts with moisture or cause harm to any circuits while you carry out this task.

Option 2 – Try to rollback, update several device drivers

You can try to roll back, update or disable certain device drivers on your computer to resolve the MUP_FILE_SYSTEM Blue Screen error.

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the device drivers related to the Network Card, Chipset, Disk Drive, and the Graphics Drivers and any other driver related to MUP.sys and SwapBuffers.sys system files
• After that, right-click on each entry of the device drivers and select the “Update Device” option from the menu.
• Now follow the next on-screen instructions that appear and then restart your computer.
• After restarting your computer, check if the Stop error is now fixed.

Option 3 – Configure the Driver Verifier Manager

The Driver Verifier Manager is another tool in Windows that could help you fix driver-related issues. And so if you want to fix the MUP_FILE_SYSTEM Blue Screen error you need to use the Driver Verifier Manager:

• Type in the keyword “Verifier” in the Cortana search box to search for Verifier in Windows 10.
• After that, select the option “Create custom settings”.
• Make sure that you have checked everything except the options “DDI compliance checking” and “Randomized low resources simulation”.
• Next, select the option “Select driver names from a list” option.
• Afterward, you have to select all the drivers from any unofficial or third-party provider. To simply put it, you have to select all the drivers that are not supplied by Microsoft.
• Then click on the Finish button.
• Open Command Prompt as administrator and execute this command – verifier /querysettings
• The command you just executed will display the Driver Verifier settings so if you see any of the flags enabled boot your Windows 10 PC into Safe Mode.
• Open the Command Prompt as admin again and run this command – verifier /reset
• The command will reset the Driver Verifier. Once the process is done, restart your PC and check.

Option 4 – Try to disconnect or disable newly installed hardware

In this option, you will have to disable or remove the hardware you’ve just installed recently since external devices could be the one that’s causing the Blue Screen of Death error to appear. To do that, just disconnect any external device that’s connected to your computer physically and then check if it fixes the MUP_FILE_SYSTEM Blue Screen error.

Option 5 – Try fixing IRQ-related issues

The Stop error might have something to do with an issue related to IRQ. You can verify it by switching your PCI Cards around. Aside from that, you can also check if the IRQ2 is assigned to a COM Port that is unavailable at that time.

Option 6 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like MUP_FILE_SYSTEM. It can be found in the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 7 – Perform a System Restore

Performing System Restore might help you in fixing the Blue Screen error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

What is 0x3D55? As you know, Windows 10 is loaded with various Universal Windows Platform or UWP apps such as the Microsoft News, Weather, Calculator, Windows Mail, and many other applications that are based on the modern UWP platform of Microsoft that was introduced in Windows 10. Each one of these apps has a shared piece of code in the kernel for them to be able to get executed across any device that runs the Windows 10 OS which includes laptops, PCs, 2-in-1 devices, mobile phones, mixed reality headsets, and many more. However, there are times when the runtime information for these apps ends up getting corrupted which causes them not to function as expected and throws errors like the error 0x3D55. This kind of error can be pinned down when the UWP app malfunctions and you can also find an error message in the Event Log that reads, “0x3D55: Package family <App name with ID> runtime information is corrupted”. So if you encounter this error, read on for this post will walk you through fixing it. There are three suggestions you need to check out to fix this error – first, you can try to reset the Microsoft Store cache, second, you can try to re-register or reinstall the problematic app and lastly, run the Windows Store App troubleshooter.

Option 1 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.

• Right-click on the start button and click on Command Prompt (administrator).
• Next, type in the command, “wsreset.exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
• Now restart your PC and afterward, try opening Microsoft Store again and then try to install your app or update your computer again.

Option 2 – Run the Microsoft Store Apps troubleshooter

The Microsoft Store Apps Troubleshooter will help you in fixing the error 0x3D55. This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working. To use the Windows Store Troubleshooter, follow the steps below.

1. Tap Win + I keys again to open the Windows Settings panel.
2. Go to Update & Security and then go to Troubleshoot.
3. On your right-hand side, scroll down to find the Windows Store Apps and then click on the Run the troubleshooter option and see if it fixes the problem.

Option 3 – Try to re-register the UWP app via PowerShell

• First, type “command prompt” in the Start Search and right-click on Command Prompt and then select the “Run as administrator” option.
• Next, navigate to this location in the command line utility: C:/Users/<Insert Username>/AppData/Local/Packages
• After that, execute the “DIR” command to view the list of all the directories in the given location.
• Once the list appears, look for the ID of the problematic app and take note of it.
• Now tap the Win + X key combination or right-click on the Start button and click on the Windows PowerShell (Admin) option.
• If a User Account Control or UAC prompt appears, just click on Yes to proceed and open the Windows PowerShell window.
• Next, type in or copy-paste the following command to re-register the Microsoft Store app and tap Enter:

PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage Microsoft.<YOUR APP ID HERE>).InstallLocation + 'AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}"

• Wait for the process to be completed and then restart your computer.