The best Antivirus software of 2021

One of the common causes of Blue Screen of Death or BSOD errors is system driver files due to varying reasons. So if you encounter a Stop error caused by some system driver files such as isapnp.sys, gv3.sys, storahci.sys, or myfault.sys, on your Windows 10 PC, then this post should help you fix the problem. These system driver files are associated with different error codes. The isapnp.sys file is related to the following error codes:

• SYSTEM SERVICE EXCEPTION
• PAGE FAULT IN A NONPAGED AREA
• KERNEL DATA INPAGE
• SYSTEM THREAD EXCEPTION NOT HANDLED
• IRQL NOT LESS EQUAL
• KMODE EXCEPTION NOT HANDLED.

While the gv3.sys file is related to the following BSOD error codes:

• IRQL NOT LESS EQUAL
• KMODE EXCEPTION NOT HANDLED
• PAGE FAULT IN NONPAGED AREA.

On the other hand, the storahci.sys file is related to these error codes:

• IRQL NOT LESS EQUAL
• KMODE EXCEPTION NOT HANDLED
• PAGE FAULT IN NONPAGED AREA.

And the myfault.sys file is associated with this error code: SYSTEM SERVICE EXCEPTION. Although this system driver file causes different kinds of Blue Screen errors, some of their potential fixes are quite the same so you need not carry out tons of troubleshooting steps. But before you troubleshoot the problem, you might want to check out System Restore first, especially if you create a System Restore point from time to time. To perform System Restore, follow these steps:

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

If System Restore didn’t help in fixing the Blue Screen error, now’s the time for you to resort to the troubleshooting tips provided below but before you get started, make sure that you create a System Restore point first and boot your computer into Safe Mode.

Option 1 – Use the System Configuration utility

Note that this first fix is only applicable for Blue Screen errors associated with the myfault.sys file.

• In the Cortana Search box, type “MSConfig” and click on the “System Configuration” entry to open it.
• After opening System Configuration, go to the Processes tab.
• Then scroll down and look for the “Digital Line Detection” process and disable it.
• Now restart your computer and check if the Stop error is fixed or not.

Option 2 – Try to update, rollback or disable related device drivers

Incompatible and outdated drivers can also cause computer malfunctioning or crashing as well as Blue Screen errors. To fix that, you can update, roll back or disable the device drivers in your computer.

• Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
• After opening the Device Manager, from the list of device drivers, look for the “WIN ISA Bus Driver” if you are facing a Stop error related to the isapnp.sys file. While you have to look for the Sony Recovery CDs PCG-Z1RAP Series device drivers if you face a Stop error concerning the gv3.sys file. For the storahci.sys, on the other hand, look for any outdated drivers and update them.
• To update or roll back or disable these drivers, just right-click on each one of them, and depending on your preference, you can either select “Update driver”, “Disable device” or “Uninstall device”.
• After that, restart your PC and see if it helped in fixing the Blue Screen error.

Option 3 – Use System File Checker

One of the built-in tools in Windows that you can use to fix Blue Screen errors is the System File Checker. This built-in command utility can help you restore corrupted or missing files as well as replace bad and corrupted system files. Chances are, any of the aforementioned system driver files might be corrupted so to fix them, use System File Checker.

• First, right-click on the Start button and click on the “Command Prompt (Admin) option.
• Next, type in the sfc /scannow command and hit Enter to execute it.

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Now restart your computer.

Option 4 – Run the Blue Screen Troubleshooter

Troubleshooting Blue Screen of Death errors wouldn’t be complete without the Blue Screen troubleshooter. As you know, it is a built-in tool in Windows 10 that helps users in fixing BSOD errors. You can find it in Settings, under the Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options.
• Note that you might have to boot your PC into Safe Mode.

If you always use Google Chrome when browsing the internet, then you might have come across an error saying, “This webpage is not available, DNS PROBE FINISHED BAD CONFIG”. If you do, then this problem certainly has something to do with the DNS since any error code which has “DNS” in it points out a network issue in the computer. Getting the DNS_PROBE_FINISHED_BAD_CONFIG error indicates that your computer is not able to connect the website because the Domain Name Server or DNS wasn’t able to resolve the website name into IP address or it is not available at all. So in this guide, we’ll help you sort out this issue in Chrome on your Windows 10 PC.

Option 1 – Check the Network Cables and restart your router then reconnect

The most obvious thing you can do first is to try checking if the network cables connected to your computer or router are properly connected or not. If it turns out that some network cables are not connected properly, then it’s probably why you’re getting the DNS_PROBE_FINISHED_BAD_CONFIG error in Chrome. And if your computer is connected via Wi-Fi, you need to make sure to restart your router once. In addition, you can also forget the Wi-Fi your computer is currently connected to and then try reconnecting again to see if it would work.

Option 2 – Flush the DNS and reset TCP/IP

Flushing the DNS and reset TCP/IP could also help in fixing the DNS_PROBE_FINISHED_BAD_CONFIG error in Chrome. To do so, refer to these steps:

• Click the Start button and type in “command prompt” in the field.
• From the search results that appear, right-click on Command Prompt and select the “Run as administrator” option.
• After opening Command Prompt, you have to type each one of the commands listed below. Just make sure that after you type each command, you hit Enter
  • ipconfig /release
  • ipconfig /all
  • ipconfig /flushdns
  • ipconfig /renew
  • netsh int ip set dns
  • netsh winsock reset

After you key in the commands listed above, the DNS cache will be flushed and the Winsock, as well as the TCP/IP, will reset.

Option 3 – Try to remove the Proxy

You can also try to remove the Proxy as it might also help you in fixing the DNS_PROBE_FINISHED_BAD_CONFIG error. Here’s how you can do it:

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 4 – Change the DNS

Try to use the Google Public DNS If the first option didn’t work, you can try to use the Public DNS by Google and see if it can help fix the DNS error. You have to modify the DNS settings in your system explicitly and use the DNS IP addresses.

• The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
• Next, click on the “Change Adapter Settings” option.
• After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
• Right-click on your network connection and click on Properties.
• Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
• After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
• Type in “8.8.8” and “8.8.4.4” and click OK and exit.

Option 5 – Clear Chrome’s browsing data

If your browsing data in Chrome hasn’t been cleared for some time now then that might be the reason why you’re suddenly getting the DNS_PROBE_FINISHED_BAD_CONFIG error when you browse the web. To fix this error, you need to clear your web browsing data. Refer to the following steps to do so.

• Tap the Ctrl + Shift + Delete buttons to go to the Clear browsing data section in Chrome.
• Next, set the time range to “All time” and tick all the boxes and then click on the Clear data button.
• After that, restart the Chrome browser and try to open the website you were trying to open earlier.

Option 6 – Try running the Chrome Cleanup tool

In case you don’t know, there is actually a built-in malware scanner and cleanup tool in Chrome that helps you get rid of any unwanted ads, pop-ups, and even malware, as well as unusual startup pages, toolbars, and other things that could affect the performance of the browser.

Stop 0x00000050 is an error code that is popularly known as the Blue Screen of Death (BSoD) error. This error occurs when Windows crashes on your system. Stop 0x00000050 error is displayed in a blue screen which is why it is called the BSoD error.

The error message appears in the following form:

Stop 0X00000050 (parameter1, 0, parameter3, parameter4)

PAGE_FAULT_IN_NONPAGED_AREA”

However, the parameters within the Stop 0x0000005 error message sometimes vary depending on your PC configuration.

Solution

Error Causes

The most common causes of the Stop 0x0000005 error are:

• Hardware malfunctioning
• Overheating of the components
• Installation of a faulty device driver
• Incompatible DLL files
• Corrupt Registry
• Spyware and Virus Infection

Whatever the cause may be, the Stop 0x00000050 error message is alarming and should be fixed at the earliest as it indicates major system stability problems that can often lead to data loss and system corruption.

Further Information and Manual Repair

To fix and repair the Stop 0x0000005 error you don’t always have to hire an IT professional. In fact, fixing this error is quite easy and you can do it yourself regardless of whether you have a good know-how of computers or not.

So, let’s get started! Here are some the easy DIY solutions to fix the Stop 0x0000005 error:

Sometimes this error may occur due to a temporary issue like overheating of the computer components. When this happens all you need to do is switch off the computer and allow the components to cool down. Try starting up your computer after a couple of hours. If the blue screen of death does not occur again, then this means there is nothing to worry about and the problem is resolved.

However, if the error appears again on your screen, then you need to try something else to solve and fix this error on your PC. If the cause of the error is a faulty device driver, then it is advisable to disable and remove it. Try updating the latest version of the faulty device driver. Using updated software helps ensure your PC keeps running smoothly.

If the cause of the Stop 0x0000005 error code is your system's exposure to viruses and spyware, then you must immediately download a powerful antivirus program. After you download it, scan for viruses on your system. Once the scanning is complete, you will see a scan report showing viruses on your PC. Delete all of them and click on repair.

Furthermore, you can also add more RAM to prevent and fix the Stop 0x0000005 error message on your computer. This solution is suitable when you try to run a program on your PC and you get this error message.

Resize icons on desktop in Windows 10 in a matter of seconds! Hello everyone and welcome to today's quick tip. If you have ever been dissatisfied with icon size on your desktop and any of the default sizes like small, medium large, etc have not been appropriate know that there is a quick way to resize icons on your desktop in between sizes. All that you have to do in order to use this built-in feature is: Press and hold CTRL and scroll with the mouse. That's it! Find your appropriate size for icons and enjoy.

NoteHomepage (by MyWay) is a browser extension that may be bundled with other free software that you download off of the Internet, or delivered via other advertising means. When installed NoteHomepage will set the homepage and search engine for your web browser to http://search.myway.com. While installing this extension will gather information from your browsing sessions, including website visits, clicked links, and sometimes even private information, that it later sends back to display unwanted ads into your browser. Several anti-virus scanners have marked this extension as a Browser Hijacker and are therefore not recommended to keep on your computer. It is considered potentially unwanted, and many users wish to remove it, so it is flagged for optional deletion.

About Browser Hijackers

Browser hijacking is a form of unwanted software program, usually a web browser add-on or extension, which then causes modifications in the web browser’s settings. Browser hijacker malware is developed for many different reasons. Generally, browser hijacking is utilized for earning advertising revenue from forced advert mouse clicks and site visits. Even though it might seem harmless, these tools are designed by malicious individuals who always look to take full advantage of you, so that they can earn money from your naivety and distraction. Some browser hijackers are programmed to make certain modifications beyond the browsers, like altering entries on the system registry and letting other malware further damage your machine.

Find out how to identify a browser hijack

Below are some signs and symptoms that suggest your browser has been hijacked: the home page of your browser is changed unexpectedly; your browser is constantly being redirected to adult websites; the default search engine is changed; you are getting browser toolbars you have never noticed before; never-ending pop-up advertisements show up and/or your web browser popup blocker is disabled; your web browser gets sluggish, buggy, crashes regularly; Inability to navigate to certain websites, particularly anti-malware and also other security software websites.

So how exactly does a browser hijacker infect a computer?

Browser hijackers might use drive-by downloads or file-sharing networks or an e-mail attachment in order to reach a targeted PC. They could also come from add-on programs, also called browser helper objects (BHO), web browser plug-ins, or toolbars. Browser hijackers sneak into your computer in addition to free software application downloads also that you unknowingly install alongside the original. A good example of some infamous browser hijackers includes Babylon, Anyprotect, Conduit, SweetPage, DefaultTab, Delta Search, and RocketTab, however, the names are regularly changing. Browser hijackers will affect the user’s web surfing experience severely, track the websites frequented by users and steal personal information, cause difficulty in connecting to the web, and eventually create stability problems, causing software programs and systems to crash.

Learn how to remove browser hijackers

Some hijackers can be removed by just uninstalling the corresponding freeware or add-ons through the Add or Remove Programs in the Windows control panel. But, many browser hijackers are difficult to get rid of manually. No matter how much you try to get rid of it, it might keep returning again and again. Additionally, manual removals demand in-depth system knowledge and thus can be a very difficult job for novices. Industry experts always suggest users remove any malicious software including browser hijacker with an automatic malware removal tool, which is easier, safer, and quicker than the manual removal method. Employ a PC optimizer along with your anti-malware software to solve various registry issues, remove computer vulnerabilities, and boost your computer performance.

Download the software in Safe Mode with Networking

If the malware is set to run immediately when Windows starts, stepping into safe mode may block the attempt. Just minimal required applications and services are loaded whenever you start your laptop or computer in Safe Mode. To launch your Windows XP, Vista, or 7 PCs in Safe Mode with Networking, follow the instructions below. 1) At power on, hit the F8 key before the Windows splash screen begins to load. This would invoke the “Advanced Boot Options” menu. 2) Select Safe Mode with Networking with arrow keys and press ENTER. 3) As soon as this mode loads, you should have an internet connection. Now, get the malware removal software you want by utilizing the web browser. To install the program, follow the directions in the installation wizard. 4) Immediately after installation, run a full scan and let the software remove the threats it discovers.

Switch over to an alternate browser

Some viruses may target vulnerabilities of a particular web browser that obstruct the downloading process. If you’re not able to download the anti-virus software program using Internet Explorer, this means malware is targeting IE’s vulnerabilities. Here, you need to switch to a different internet browser such as Firefox or Chrome to download the antivirus program.

Run anti-virus from a pen drive

To successfully get rid of the malware, you have to approach the problem of installing anti-malware software on the affected computer system from a different perspective. Adopt these measures to run the anti-virus on the affected computer system. 1) Download the anti-malware software on a virus-free computer. 2) Plug the USB drive into the clean computer. 3) Double click on the downloaded file to open the installation wizard. 4) Select flash drive as the location when the wizard asks you exactly where you wish to install the application. Follow the on-screen instructions to finish the installation process. 5) Remove the flash drive. Now you can utilize this portable anti-malware on the affected computer. 6) Double-click the anti-malware software EXE file on the USB drive. 7) Press the “Scan” button to run a full computer scan and remove viruses automatically.

Technical Details and Manual Removal (Advanced Users)

To eliminate NoteHomepage manually, navigate to the Add or Remove programs list in the Windows Control Panel and select the program you want to get rid of. For web browser plug-ins, go to your web browser’s Addon/Extension manager and choose the add-on you want to disable or remove. You might also want to reset your home page and search providers, as well as clear your web browser cache and cookies. Finally, check your hard disk for all of the following and clean your Windows registry manually to remove leftover application entries after uninstalls. Please be aware that this is for professional users only and could be challenging, with incorrect file removal resulting in additional PC errors. In addition to that, certain malware is capable of replicating or preventing deletion. You’re advised to do this procedure in Windows Safe Mode.

The Windows update error 0x8024ce0e can happen as a result of improper installation, a virus, or due to file corruption. Follow this guide to easily fix errors and continue with your work.

1. Restart Windows

   As awkward as it seems this method actually works most of the time. Click on the start button and restart your system.

2. Check hard disk space

   Of course, when installing updates there should be enough disk space for updates to be downloaded and installed. Check your disk space to see if there is sufficient available space.

3. Disconnect external components

   External components can interfere sometimes with the update process, disconnect external hard drives, USB, and other devices, leaving only the keyboard, mouse, and core ones.

4. Check devices in the device manager

   Open device manager and visually check to see if there is a device with a yellow exclamation sign next to it. If there is such a device, right-click on it and choose update driver.

There are times when you see a message in Windows Defender saying, “The Threat Services has stopped, Restart it now” when you try to use it. This kind of error is usually fixed by simply clicking on the Restart now button. However, if the error still appears even after you restart your computer and you see another message that says, “Unexpected error, Sorry, we ran into a problem”, then continue reading as this post will guide you in resolving this issue in Windows Defender. Before you proceed with the given fixes below, you have to create a System Restore point first. This way, you can always undo any changes you’ve made in case something goes wrong.

Option 1 – Make sure that the Windows Defender Services are started

The Windows Defender Advanced Threat Protection service is the one that protects your computer from advanced threats by monitoring and reporting security events that happen on your computer. This is why you have to make sure that this, as well as other required services in Windows Defender, are set to their default values and are started. To do so, follow these steps:

• In the Cortana search box, type “services” and click on the Services icon to open the Services Manager. Alternatively, you can also tap the Win + R keys to launch the Run prompt and then type “services.msc” in the field and hit Enter to open the Services Manager
• After opening the Services Manager, look for the following services and make sure that their Startup type is set to their default values:
  • Windows Defender Advanced Threat Protection Service – Manual
  • Windows Defender Antivirus Network Inspection Service – Manual
  • Windows Defender Antivirus Service – Manual
  • Windows Defender Firewall Service – Automatic
• You can right-click on each one of the listed services and then select Start to start them.
• And if some of the services don’t have their default values, just double-click on the Services to change the Startup types and select the correct option from the drop-down menu of the Startup type under the Properties box.
• Next, set up the Startup type of these services to Automatic and then click on the Start button if the services are not running yet.
• Now click on the Apply and OK buttons to save the changes made and then see if it fixed the problem or not.

Option 2 – Try modifying some entries in the Windows Registry

If the first option didn’t work in fixing the problem, you can try to alter some entries in the Windows Registry using the Registry Editor.

• First, tap Win + R keys to open the Run dialog box.
• Then type “Regedit” in the field and hit Enter to open the Registry Editor.
• Next, navigate to this registry path: HKLMSoftwarePoliciesMicrosoftWindows Defender
• From there, look for the “DisabledAntivirus” and “DisableAntiSpyware” DWORDS from the right pane and change each one of their values to “0”. On the other hand, if you don’t see any of these DWORDS, you can create them instead and give each one of them a 0 value.
• To create a DWORD, simply right-click on any empty space and select New > DWORD. Then name them both as “DisabledAntivirus” and “DisableAntiSpyware”.
• Afterward, set the value of the newly-created DWORDS to 0.
• Now exit the Registry Editor and reboot your PC to apply the changes made and then check if it has fixed the error in Windows Defender or not.

What's program restore no longer working error?

The element of system restore is vital in the Windows operating system, and on occasions, it might be a genuine lifesaver. If for some reason you discover that the System Restore is not correctly functioning in Win7 or Windows 8 operating system:

1. The points of system restore are not be being produced by hand or mechanically,
2. You are unable to create by hand the restore points
3. The system restore fails, and you're incapable of restoring your personal computer,

The subsequent are a few tricks that could allow you to solve this issue.

Solution

Error Causes

There are lots of variables that will trigger this malfunction in your Personal Computer. The remedy to the issue will depend on its cause. You ought to attempt the next actions in no sequence.

Further Information and Manual Repair

1. Physically, strive to make Program Restore points. Subsequently, pay attention to the Error Messages(s) you receive. If none, check to see whether a restore point has been created.
2. Eliminate the protection applications or anti-virus and then try creating a restore point.
3. Startup the Computer in Safe-Mode. Oftentimes, non-Ms drivers or providers may restrict the smooth working for System Restore. The other viable choice, try a clean boot and see whether system restore is back to normal.
4. Run file checker.  Quite simply, operate the sfc /scannow from the superuser command line. When the program record test is complete, restart your computer and assess whether system restore is operational.
5. Run disk check as the administrator. Type chkdsk /f /r and subsequently push Enter. Allow this procedure to finish before attempting a system restore.
6. Ensure the System Restore function is allowed in the drivers where you need this function allowed. For System Restore point to be saved, you must have free space of around 300 MB on each one of the devices which have the Program Safety perform turned-on.
7. Ensure that there's adequate space on the drivers where System Restore performs is allowed.
8. In the search box inside the Start Button, type "Services.msc" (with no quotes) and then push Enter. Ensure that at this time around Process Scheduler Service and the " Volume Shadow Copy " are correctly working, and are set on Automated mode. Make certain you start the System Restore service if it's not set place to automatic mode. Remember that you'll have to restart the computer in this process. Do this and subsequently try again, in case the system needs a reboot.
9. In the search box, type eventvwr.msc /s subsequently push enter to open the Event Viewer. Double-click on the applications and Services Logs, then assess if you can determine the cause of the error.
10. Could your network administrator have turned off the System Restore? Contact them. Ask them to re-activate system restore for your computer if they have switched it off.

It has been reported that there are systems out there with Windows 11 operating systems that do not use the whole RAM memory installed in the system. If by any chance you are one of the unfortunate users that has encountered this issue, fear not, we have a solution for you.

Run the Windows Memory Diagnostic tool

1. Press ⊞ WINDOWS + S to open the search menu
2. Type in Windows Memory Diagnostic tool
3. Click on the found app
4. Select Restart now and check for problems
5. Wait for the tool to finish

Memory Diagnostic tool is a built-in tool in Windows, it was designed to automatically find and repair memory issues and should be your first step toward resolving this issue.

Check page file

1. Press ⊞ WINDOWS + S to open the search menu
2. Type in View advanced system settings
3. Click on the search result
4. Click on settings under performance
5. Click on the Advanced tab
6. Click on Change under Virtual memory
7. Uncheck the box for Automatically manage paging file size for all drives
8. Then select the drive and check the No paging file option
9. Click on Set
10. Repeat for all drives on the system
11. Reboot the system for changes to take effect

If after reboot system still does not see and use whole available RAM, repeat this process and turn back ON paging. After you are done move to the next solution.

Modify usable RAM

1. Press ⊞ WINDOWS + S to open the search menu
2. Type in System configuration
3. Click on the search result
4. Go to the Boot tab and click on Advanced options
5. Check the box for Maximum memory
6. Enter the installed RAM on your system in the field box and click on OK
7. Confirm once again on the OK and close the System configuration window
8. Restart the system

If the provided solution has not worked, uncheck the Maximum memory checkbox and save the changes. Move to the next solution.

Change and modify the registry

1. Press ⊞ WINDOWS + R to open the run menu
2. Type in Regedit and press the OK button or hit ENTER
3. Click on YES if prompted by UAC
4. Locate the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory
5. On the right side find and double click on the ClearPageFileAtShutdown DWORD
6. Enter 1 under Value data and click on OK to save the changes
7. Close the registry and reboot the system

Enable memory remapping inside BIOS

In order to do this fix, you will need to enter BIOS on your system. How entering BIOS is different from system to system depending on your manufacturer, especially if it is a laptop this step you will have to do alone. Go to your motherboard manufacturer or laptop manufacturer and see how to enter BIOS.

1. Enter BIOS (80% of the time this can be done by pressing DEL or F12 while the system is turned ON)
2. Locate System Agent Configuration option
3. Select Memory Remap Feature and Enable it

Your BIOS might be different from ours and you might not have the System Agent Configuration option, in this case, go through the setting and try to locate Memory Remap Feature. If this feature is missing as well move to the next step.

Rearrange RAM modules on the motherboard

Sometimes RAM memory cannot be slotted properly or just purely switching them in slots can solve the issue. Take RAM out, clean memory slots, clean motherboard connectors for them, and place them back in a different order. If by any chance none of the methods worked, then the issue might be in the hardware itself, either memory banks themselves, motherboard, power supply, etc. If this is sadly the case, you will have to locate the issue and replace the faulty part. If you are not technical enough for this adventure, the best solution is to take a PC to a computer repair shop.

Recently, a number of users reported that they weren’t able to download anything from the internet after they’ve updated their Windows 10 computers. This kind of problem occurs because of some Internet options settings located in the Control Panel. Based on the reports, this issue has been known to occur in all kinds of browsers and not only on Microsoft Edge. Not being able to download anything from the internet is a huge problem since almost everything is wrapped around the internet. To resolve this problem, here are some suggestions that you can try.

Option 1 – Temporarily disable Firewall and third-party antivirus

Firewall and antivirus programs are known to block files the instant it detects a threat to the system. However, there are some cases when it can also block a file even when it’s a safe one. Thus, your antivirus or firewall programs might be the reason why you can’t download anything on your Windows 10 computer. To isolate the issue, you need to temporarily disable both the Firewall and antivirus programs and then check if you can now download anything from the internet. Do not forget to enable them again as disabling them can leave your computer vulnerable to cyber threats.

Option 2 – Try changing the Internet Options settings

According to users, changing the Internet Options settings helped them resolve the problem. There are times when the drive location in your Internet Options settings is not the system drive, chances are, it will cause the error to pop up which is why you need to make sure that it’s correct.

• Go to Control Panel and search for Internet Options and open it.
• Next, go to the General tab and click on Settings.
• From there, check if the drive location is “C:”. If it is, close the window, otherwise, click on the “Move folder…” option, and then select your preferred folder under drive C: and click OK.
• Now restart your computer and check if changing the Internet Options settings helped in fixing the problem.

Option 3 – Try clearing browser data

There are instances when browser data can cause issues in downloading files online. And so you can try to clear your browser’s data. This might be a very basic solution but oftentimes it works in fixing this kind of error. Follow the steps below to clear the data in your browser.

• Open your Google Chrome browser.
• After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
• Now select every checkbox that you see and click on the Clear browsing data button.
• Then restart your Chrome browser and check if you can now open any website or not.

Option 4 – Get rid of any conflicting browser extensions

• Open Chrome and press Alt + F keys.
• Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
• Click the Recycle bin and select Remove.
• Restart Chrome and press Alt + F keys again.
• Proceed to On Startup and mark Open a specific page or set of pages.
• To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.

Option 5 – Try to remove Proxy

Removing the Proxy might also help you in fixing the connection issue in Cortana. Here’s how you can do it:

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 6 – Try reinstalling your browser

If none of the options given above worked in fixing the problem, you can try to reinstall your browser. There are times when the browser wasn’t installed properly which can cause several issues like not being able to download anything from the web. Thus, reinstall your browser and see if that helps.