Logo

How to Obliterate PyLocky Ransomware

What is PyLocky ransomware? And how does it execute its attack?

PyLocky ransomware is a file-locking malware created in order to lock important files and demand ransom from victims in exchange for data recovery. This new ransomware uses the .lockymap extension in marking the files it encrypts. It starts to execute its attack by dropping the following malicious payload in the system:

Name: facture_4739149_08.26.2018.exe

SHA256:8655f8599b0892d55efc13fea404b520858d01812251b1d25dcf0afb4684dce9

Size: 5.3 MB

After dropping its malicious payload, this crypto-malware connects the infected computer to a remote server where it downloads more malicious files and places them on system folders. It then applies a data gathering module used to gather data about the user and the computer. The malicious files that were downloaded earlier along with the data obtained are used for another module called stealth protection. This allows PyLocky ransomware to execute its attack without detection from any security or antivirus programs installed in the system. It also modifies some registry keys and entries in the Windows Registry such as:

  • HKEY_CURRENT_USERControl PanelDesktop
  • HKEY_USERS.DEFAULTControl PanelDesktop
  • HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRun
  • HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun
  • HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRunOnce
  • HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRunOnce

Once all the modifications are carried out, PyLocky ransomware will begin encrypting its targeted files using a sophisticated encryption cipher. Following the encryption, it adds the .lockymap extension to each one of the encrypted files and releases a ransom note named “LOCKY-README.txt” which contains the following content:

“Please be advised:

All your files, pictures document and data has been encrypted with Military Grade Encryption RSA ABS-256.

Your information is not lost. But Encrypted.

In order for you to restore your files, you have to purchase a Decrypter.

Follow these steps to restore your files.

1* Download the Tor Browser. ( Just type in google “Download Tor“

2‘ Browse to URL: http://4wcgqlckaazungm.onion/index.php

3* Purchase the Decryptor to restore your files.

It is very simple. If you don’t believe that we can restore your files, then you can restore 1 file of image format for free.

Be aware the time is ticking. Price will be doubled every 96 hours so use it wisely.

Your unique ID :

CAUTION:

Please do not try to modify or delete any encrypted file as it will be hard to restore it.

SUPPORT:

You can contact support to help decrypt your files for you.

Click on support at http://4wcgqlckaazungm.onion/index.php”

How does PyLocky ransomware spread over the web?

PyLocky ransomware spreads using malicious spam email campaigns. Creators of this threat embed an infected attachment to spam emails and send them using a spambot. Crooks may even use deceptive tactics to trick you into opening the malware-laden immediately which is something you must not do. Thus, before opening any emails, make sure that you’ve thoroughly checked them.

To successfully obliterate PyLocky ransomware from your computer, refer to the removal guide laid out below.

  • Step 1: Launch the Task Manager by simply tapping Ctrl + Shift + Esc keys on your keyboard.
  • Step 2: Under the Task Manager, go to the Processes tab and look for the process named facture_4739149_08.26.2018.exe and any suspicious-looking process which takes up most of your CPU’s resources and is most likely related to PyLocky ransomware.
  • Step 3: After that, close the Task Manager.
  • Step 4: Tap Win + R, type in appwiz.cpl and click OK or tap Enter to open Control Panel’s list of installed programs.
  • Step 5: Under the list of installed programs, look for PyLocky ransomware or anything similar, and then uninstall it.
  • Step 6: Next, close the Control Panel and tap Win + E keys to launch File Explorer.
  • Step 7: Navigate to the following locations below and look for PyLocky ransomware’s malicious components such as facture_4739149_08.26.2018.exe and LOCKY-README.txt as well as other suspicious files, then delete all of them.

%TEMP%

%WINDIR%System32Tasks

%APPDATA%MicrosoftWindowsTemplates

%USERPROFILE%Downloads

%USERPROFILE%Desktop

  • Step 8: Close the File Explorer.
  • Step 9: Tap Win + R to open Run and then type in Regedit in the field and tap enter to pull up Windows Registry.
  • Step 10: Navigate to the following path:

HKEY_CURRENT_USERControl PanelDesktop

HKEY_USERS.DEFAULTControl PanelDesktop

HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRun

HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun

HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRunOnce

HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRunOnce

  • Step 11: Delete the registry keys and sub-keys created by PyLocky ransomware.
  • Step 12: Close the Registry Editor and empty the Recycle Bin.

Try to recover your encrypted files using the Shadow Volume copies

Restoring your encrypted files using Windows Previous Versions feature will only be effective if PyLocky ransomware hasn’t deleted the shadow copies of your files. But still, this is one of the best and free methods there is, so it’s definitely worth a shot.

To restore the encrypted file, right-click on it and select Properties, a new window will pop up, then proceed to Previous Versions. It will load the file’s previous version before it was modified. After it loads, select any of the previous versions displayed on the list like the one in the illustration below. And then click the Restore button.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

nslookup works but ping fails in Windows
nslookup is a command-line tool that helps in finding the DNS records of a website. It sends a name server query to the DNS and obtains the corresponding IP address. Aside from that, it can also perform some complex functionality such as finding details about FTP server, Mail server and many more but most of them are used by administrators. The best thing about nslookup is that it queries the DNS server directly and it does not rely on the cache. On the other hand, there is another tool called PING that is used to verify connectivity. PING sends a packet of information to the IP address or Domain and gets back a response in the form of packets. So if everything goes well, all packets are received but if not, it will help you find out where the delay in the network exactly is. However, the ping command does not always attempt a DNS lookup which means that it might be using the DNS cache and use the IP address available in that table. Although both nslookup and PING help you in identifying the host or IP address, however, they don’t always work and sometimes fail. So if your nslookup works but ping fails on your Windows 10 PC when querying the IP address of a website then it could be caused by many reasons. It could be that the nslookup queries work for you but when you try to use PING, it fails. For instance, if you open the abc.com website, here’s how it will look like:
nslookup xyz.com Server: dns.company.com Address: 192.168.1.38 C:> ping xyz.com Ping request could not find host xyz.com. Please check the name and try again.
The domain is converted into an IP address and then data is sent to that IP address when you use PING. So when a reply comes back it means that the data is going back and forth to that domain without any problem. However, if the DNS fails to resolve the IP address of the website or if your PC does not attempt a DNS lookup, you will receive a similar error message that says, “Could not find host” and so on. To resolve this issue, here are some options that might help.

Option 1 – Reset Winsock, TCP/IP & Flush DNS

Resetting Winsock, TCP/IP, and flushing DNS might help you resolve the issue with nslookup and PING. To do so, follow these steps:
  • Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
  • After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.
  1. netsh winsock reset – type in this command to reset Winsock
  2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
  3. ipconfig /flushdns – type in this command to flush the DNS cache
  • Next, restart your PC and check if the problem’s fixed.

Option 2 – Force Windows to do a DNS lookup using FQDN

  • Go to Settings > Network & Internet > Status > Change adapter options.
  • From there, right-click on the network and select Properties.
  • Next, in case you’re using IPv6, from the list of connections available in the list, select Internet Protocol Version 4.
  • Then click on Properties and click Advanced.
  • After that, switch to the DNS tab and select “Append these DNS suffixes (in order)” and click on the Add button and then add “.” as a suffix so that each time you query using PING and another tool, it will add a “.” at the end and will force the lookup.

Option 3 – Make sure that there is only one default gateway

If your computer has more than one NIC connected and there are multiple default gateways, then it will most likely create confusion which is why you need to remove the default gateway from the configuration of all NICs and make sure that there is only one default gateway.

Option 4 – Use the Google Public DNS

You might want to change your DNS to Google Public DNS as it could also help you in fixing the nslookup and PING issues. To do so, follow the steps below.
  • The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
  • Next, click on the “Change Adapter Settings” option.
  • After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
  • Right-click on your network connection and click on Properties.
  • Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
  • After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
  • Type in “8.8.8.8” and “8.8.4.4” and click OK and exit.

Option 5 – Check the Windows Host file

You can also try to cross-check the Windows Hosts file to find out if the website you are trying to open has been blocked, because if it is, then it’s no wonder why PING fails even when nslookup works. There are instances when some third-party application modifies the file and adds some websites to the blocklists. So if the website is indeed blocked, you need to remove it from the list.

Option 6 – Delete the WLAN Profiles

Deleting the WLAN Profiles might be a good idea if you are not able to connect to the internet on your computer and if you’re using Wi-Fi. It could be that the networks that were connected previously have gone rogue which is why it is not connecting properly. And so deleting the WLAN profiles might help you in fixing the issue with nslookup and PING.

Option 7 – Reinstall the Network Adapter Drivers

  • Tap the Win + R keys to launch the Run window and then type in the “msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
  • Then right-click on each one of the Network drivers and select “Uninstall device”.
  • Restart your PC.
Read More
How to know if you have keylogger in Windows
Hello and welcome everyone, today we will be talking about dreaded keyloggers, why they are dangerous, and how to know if you might have one in your system. Keylogger is a malicious application placed in your system and hidden with only one goal in mind, to get information about what are you typing and by that means for a person who infected you to get information about your credit card information or other sensitive data. They can be introduced into your systems in various ways and often can not be detected easily. Modern antivirus applications have ways of detecting them and removing but this tutorial aims to teach you how to spot them all by yourself since new keyloggers are produced daily and sometimes relying on antivirus alone is not enough. Unlike viruses and trojans, keyloggers are not heavy on system resources and you will not feel slow down on your computer if you have one which makes them harder to sport with regular work. Some of them can be even tracking you on the website and not even be physically present on your computer. Generally, we could categorize keylogger into 4 categories:
  1. Web browser-based keylogger. Some websites would have CSS scripts, input web forms, or so-called man in the middle keylogger. Lucky for us even Windows defenders with the latest update can detect this type of keylogger and successfully deal with it and how keylogger itself is not present on our system we are safe.
  2. General spyware keylogger. This keylogger is present in your system, usually, it infected it via email attachment, social media download, torrent download, some malicious so-called fixer application, etc. Most antivirus applications and windows defenders can detect these types as well and remove them successfully.
  3. Kernel-level keylogger. This keylogger is a more dangerous type they tend to operate underneath Windows as a rootkit and can go undetected by antivirus and windows defenders.
  4. Hypervisor-based keylogger. This is the most dangerous keylogger, they use virtualization techniques to hide and mask themselves as a replica of the operating system and they scan all keystrokes by the user. These are very rare keyloggers but they do exist.
If you suspect that you have a keylogger or just want to check your system for precaution reasons follow these tips and guides and luckily you will solve your issue in no time and your data will be safe.
  1. Use Task Manager to find suspicious entries.

    Task manager is a great application implemented in Windows that is constantly monitoring and showing all services, applications, and processes currently running on your system and thus a great tool to monitor your system if you know how to use it. First, open task manager by pressing CTRL + SHIFT + ESC Then take a good look into it, try to find suspicious names, probably duplicate of running application, something like Windows logon application, or keylog or anything similar which seems out of ordinary. If you manage to find a suspicious running application right-click on it and close it. Also while you are in task manager jump into the startup tab and check to see are there some unusual applications starting with your Windows, if you find anything, disable it right away. This is the most simple and quickest way to get some information right away if you suspect to have some simpler keylogger in your system.
  2. Use the command prompt to monitor your network.

    In order to check connections to your computer and find potential suspicious ones start the command prompt in administrator mode, press ⊞ Win + X, and choose command prompt (administrator). type in netstat -b and press ENTER. All website and application connections to your computer are now visible. ignore svchost, edge browser, windows store, etc ad check the IP of the remaining ones using the internet.
  3. Use keystroke encryption.

    Install encrypting software and even if you have a keylogger, the application will encrypt each stroke and all that attacker will get is gibberish
Please remember to always download files from trusted sources, do not open unknown emails, and do not share your information publicly. Take common protection steps in order to protect yourself in the digital world.
Read More
Should you build a custom PC

Building your own custom PC system can be one of the greatest things you can do to your budget. Instead of going for a rebuild, we will go into detail about why building your own PC is a much better option. Also, note that if you do not possess enough technical knowledge about a topic there are plenty of stores that will offer you advice on components and after all, you can always get help from a friend.

Custom PC

So without further diversion from the topic, let us explore all the benefits of building a custom computer.

Building a custom PC is cheaper

At the first look, this statement does not feel right since when you look at the prebuilt systems you get a feeling that it is much cheaper than do it yourself variant and although CPU and GPU seem like a great deal I beg you to look under the hood on other components. Usually to lower price compromise would be made on other crucial components like SD or power supply, a PC case, or motherboard so even if you have a good CPU and GPU that will not matter much since other components would not be able to catch up with them. After all, prebuild computers will need to pay people who are building them and there is no way that will be cheaper if you just plain went and bought the same components yourself and install them.

When you are in control in choosing each component there is not only being cheaper online, it is flexibility with building itself. You choose which components you want to be stronger and which to be normal. Also, you can choose the exact model of the given component leaving you more in control and open to future upgrades.

More flexibility

Also, it may sound irrelevant but when building your own custom PC you can also choose which company you would like to purchase for each model, yes considering the CPU it is AMD or Intel but when you are buying a case, SSD, GPU, and other components choosing the right company for your needs is also the thing that should not be overlooked.

You can customize it the way you want

Not really a quality argument but with a custom PC build, you can choose would you like that RGB component or not, you choose do you like white or black fans, and many more things. You really can place a personal stamp on the computer making it indeed a personal computer.

You choose OS and applications

When you buy an already prebuilt PC, usually it comes with some sort of OS on it, sometimes it is freedos, Linux and sometimes it is Windows Home. When you get your hands dirty you can place whichever system you want on it and install applications that you use and know and some preinstalled typical apps.

Read More
One or more Network Protocols are missing
Windows 10 users a set of rules or standards called Network Protocols in communicating over the internet. These protocols are the ones that made sure that the data is correctly sent between computers. However, if any of the Network Protocol is missing in your Windows 10 computer, then you will most likely encounter a problem like not being able to browse the internet, or share files. For this, you can try to run the Incoming Connections troubleshooter: As you were not able to connect to your internet connection using your PC, you can try to run the Incoming Connections troubleshooter as it might resolve the problem. Refer to the following steps to run this troubleshooter:
  • Tap the Win + I keys to open Settings.
  • After opening Settings, go to Update and Security.
  • Next, navigate to the Troubleshoot pane and select the Incoming Connections section and click the Run Troubleshooter button to get started.
  • Wait until the troubleshooter is finished doing its job and then try connecting to your network again.
If after running the Incoming Connections troubleshooter you receive an error message instead that says, “Network Protocol is missing”, then here are some suggestions you need to check out to fix it. Take note that you must have admin privileges before you start troubleshooting the problem.

Option 1 – Try to update or rollback or uninstall the Network drivers

You might also want to update, roll back, or disable your Network drivers to fix the “This operation failed as no adapter is in the state permissible for this operation” error.
  • Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
  • Then right-click on each one of the Network drivers and depending on your preference, you can either select “Update driver”, “Disable device” or “Uninstall device”.
  • After that, restart your PC and see if it helped in fixing the netio.sys Blue Screen error.

Option 2 – Try to reset Winsock, TCP/IP & Flush DNS

You might also want to try resetting Winsock, TCP/IP, and flushing DNS might help you resolve errors. To do so, follow these steps:
  • Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
  • After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.
  1. netsh winsock reset – type in this command to reset Winsock
  2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
  3. ipconfig /flushdns – type in this command to flush the DNS cache
  • Next, restart your PC and check if the problem’s fixed.

Option 3 – Diagnose the Network Adapter

To diagnose the Network Adapter, go to Control Panel > All Control Panel Items > Network Connections, and from there, look for the network adapter that could be causing the error. Note that if you are using a Wi-Fi connection, then it’s probably your Wi-Fi adapter, otherwise it has something to do with your Ethernet adapter. Just right-click on the problematic network adapter and select diagnose to troubleshoot.

Option 4 – Try to perform Network Reset

You can also try to perform a Network Reset to resolve the problem. This will reset the entire network configuration including your IP address. To perform Network Reset, follow these steps:
  • Tap the Win + I keys to open Settings.
  • From there, go to the Network and Internet section.
  • Next, scroll down and look for “Network Reset” under the status pane.
  • After that, click on Network Reset and then on Reset now to start resetting the network configuration. Once done, check if it is able to fix the error or not.

Option 5 – Try importing Winsock settings from another computer

If resetting Winsock or the Network didn’t fix the problem, then you can try to import settings from a computer that’s in good condition. You need to have access to the registry to get this done and then export and import a couple of settings. Refer to these steps to get started:
  • Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and hit Enter to open the Registry Editor.
  • After that, go to this registry path: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServices
  • Next, look for two registry keys named “Winsock” and “Winsock2” and then right-click on each one of them and select the Export option.
  • Now copy the registry keys to a USB drive and then copy the keys on the PC in excellent condition.
  • Then double click on each one of them and it will install the WINSOCK keys.
Read More
What to do if Windows 10 Store is not downloading Apps
The store is not downloading Apps: As you know, the Windows Store is one of the places where you can download Windows apps. However, there are times when you might not be able to do so for some reason. For instance, if you search for an app and click on the get it now button, instead of downloading the app, nothing happens and there are also cases when the download will start but the page will refresh after half a second. When this issue happens, you won’t be seeing any error message or warning at all. So you’ll just have to look at the download get started where the page will refresh and you’ll be back at the Get button. This issue in the Windows 10 Store only happens for a few apps so even though you are able to download some apps, you might be able to do on other ones. Note that the apps affected are random and there is no specific set of apps that cause this issue while downloading and that this problem will repeat again each time you click on the Get it now button. This issue is definitely caused by Windows itself and has something to do with a bug in the Windows store which was brought by the latest Windows Update. It’s already a known issue among other Windows 10 users who are also suffering the same dilemma. So until Microsoft releases another update to fix this bug, you will have no choice but to deal with it in the meantime. On the other hand, you can also try a couple of suggestions laid out in this post. Follow the steps in every option given below to fix the issue with the Windows 10 Store.

Option 1 – Try signing out from the Microsoft Store

A lot of Windows 10 users were able to resolve the problem by simply signing out and signing back into the Microsoft Store. How? Follow these steps:
  • Go to the Microsoft Store.
  • Next, go to the Get page of the app you were trying to download.
  • And then click on your account picture located in the top right corner of the window and select your account.
  • Sign out from your account and after that, click the Get button to download the app.
  • After that, a new window will appear where you’ll have to select your account and click on Continue.
  • Now enter your credentials. Once you do, the app should be downloaded automatically after you’re signed in. And that’s about it.
Note: Keep in mind that this option is merely a temporary solution to the problem and once you close the Microsoft Store and open it back again, you will be back to square one.

Option 2 – Wait for the Windows Update

As mentioned, this is already a known issue and a lot of Windows 10 users have already complained about it to Microsoft so a bug fix will be soon released in the latest Windows Updates.
Read More
Linkury Smartbar Engine Removal Guide for Windows

Linkury Smartbar Engine is a Brower Toolbar for Internet Explorer. Upon investigation, we discovered that this toolbar does not work with the latest versions of Internet Explorer.

From the Author:

What the Smartbar does: – Changes the default search engine in your web browser’s built-in search box. – Changes the default home page of your web browser. – Adds alternative “page not found” functionality. – Enable search from the address bar of your web browser. – Allows software updates of the application once a new version is released. – Adds, removes, or modifies components interacting with search input fields.

While installed, users may see additional unwanted ads throughout their browsing sessions.

Several anti-virus applications have marked this toolbar as a Browser Hijacker, and it is not recommended to keep it on your computer, especially if you are using a newer version of internet explorer that renders this toolbar useless.

About Browser Hijackers

Browser hijacking means a malicious program code has taken control over and modified the settings of your browser, without your permission. Browser hijackers will do a number of things on a computer. These are typically used to force visitors to a particular site, manipulating web traffic to earn ad revenue. It may appear naive, but the majority of these sites are not legitimate and may pose a serious threat to your online safety. They did not just screw up your web browsers, but browser hijackers can also modify the system registry, leaving your computer susceptible to other attacks.

How you can determine if your browser is hijacked

When your browser is hijacked, the following could happen: home-page is changed; you see new unwanted favorites or bookmarks added, usually directed to advertisement-filled or pornography sites; the default browser settings are changed and/or your default web engine is altered; you find unsolicited new toolbars added; never-ending pop-up adverts appear and/or your web browser pop-up blocker is disabled; your web browser starts running slowly or exhibits frequent errors; you can’t visit specific websites like home pages of security software.

Precisely how browser hijacker infects computer systems

Browser hijackers could use drive-by downloads or file-sharing websites or perhaps an e-mail attachment in order to reach a targeted computer. They may also come from any BHO, browser extension, add-on, toolbar, or plug-in with malicious intent. A browser hijacker can be installed as a part of freeware, shareware, demoware, and fake programs. A good example of a well-known browser hijacker is the latest Chinese malware called “Fireball”, which has infected 250 million PCs across the world. It works as a hijacker but can be turned into a fully functioning malware downloader afterward. The existence of any browser hijacker malware on your system could substantially diminish the web browsing experience, monitor your internet activities that lead to serious privacy concerns, create system stability problems and ultimately cause your PC to slow down or to a nearly unusable state.

Removing browser hijackers

Some kinds of browser hijackers can be removed from your computer by deleting malicious software applications or any other recently added freeware. At times, it could be a tough job to find and eliminate the malicious program since the associated file could be running as part of the operating system process. Also, manual removals require in-depth system understanding and thus can be a very difficult job for novice computer users. Browser hijackers could be effectively removed by installing and running an anti-malware program on the affected PC. To eradicate any kind of browser hijacker from your laptop or computer, you could download this certified malware removal application – SafeBytes Anti-Malware. Utilize a system optimizer together with your anti-malware software to fix various computer registry problems, eliminate computer vulnerabilities, and enhance your computer's overall performance.

Help! Malware Blocking Anti-virus Installation And Access To The Web

Practically all malware is bad, but certain kinds of malware do a lot more damage to your computer than others. Some malware sits in between the computer and your net connection and blocks some or all websites that you really want to check out. It would also block you from installing anything on your machine, especially anti-virus software. If you are reading this now, you have probably recognized that a malware infection is the real cause of your blocked web traffic. So how to proceed if you need to download and install an anti-malware application such as Safebytes? There are some steps you can take to circumvent this issue.

Eliminate viruses in Safe Mode

If the malware is set to load at Windows start-up, then booting in Safe Mode should prevent it. Only the minimum required applications and services are loaded whenever you start your laptop or computer in Safe Mode. You need to do the following to remove malware in Safe mode. 1) After switching on the computer, hit the F8 key before the Windows splash screen starts to load. This should bring up the Advanced Boot Options menu. 2) Select Safe Mode with Networking using arrow keys and hit ENTER. 3) As soon as this mode loads, you will have an internet connection. Now, utilize your web browser normally and navigate to https://safebytes.com/products/anti-malware/ to download and install Safebytes Anti-Malware. 4) Right after installation, run a complete scan and let the program get rid of the threats it detects.

Switch over to some other browser

Web-based malware can be environment-specific, aiming for a particular web browser or attacking particular versions of the web browser. The best solution to overcome this issue is to choose a browser that is well known for its security features. Firefox has built-in Phishing and Malware Protection to help keep you safe online.

Install antivirus on a USB drive

To successfully remove the malware, you will need to approach the issue of installing an antivirus program on the infected computer system from a different angle. To run antivirus using a thumb drive, follow these simple measures: 1) On a virus-free computer, install Safebytes Anti-Malware. 2) Plug the Thumb drive into the clean computer. 3) Double click on the exe file to run the installation wizard. 4) Choose a USB drive as the location when the wizard asks you where you wish to install the software. Follow activation instructions. 5) Transfer the pen drive from the clean PC to the infected PC. 6) Double-click the antivirus software EXE file on the USB flash drive. 7) Simply click “Scan Now” to run a scan on the affected computer for malware.

SafeBytes Anti-Malware Features

In order to protect your personal computer from many different internet-based threats, it’s important to install anti-malware software on your PC. But with so many anti-malware companies in the market, these days it’s challenging to decide which one you should purchase for your laptop. Some are really worth your money, but most aren’t. You must choose one that is efficient, practical, and has a strong reputation for its malware protection. While considering the trustworthy applications, Safebytes Anti-Malware is undoubtedly the strongly recommended one. SafeBytes anti-malware is really a powerful, highly effective protection application created to assist users of all levels of IT literacy in identifying and eliminating harmful threats from their PC. With its most advanced virus detection and repair technology, this software protects your PC against infections caused by different kinds of malware and similar internet threats, including adware, spyware, viruses, worms, trojans, keyloggers, potentially unwanted program (PUPs), and ransomware.

SafeBytes anti-malware offers a myriad of advanced features that sets it aside from all others. Here are some of the best ones:

Most Reliable AntiMalware Protection: Built upon a highly acclaimed antivirus engine, this malware removal application can detect and get rid of the most stubborn malware threats like browser hijackers, PUPs, and ransomware that other common anti-virus programs will miss. Real-time Threat Response: SafeBytes provides totally hands-free live protection and is set to check, block, and get rid of all computer threats at its very first encounter. They’re extremely efficient in screening and getting rid of numerous threats since they’re constantly revised with the latest updates and alerts. Web Protection: SafeBytes checks the links present on a web page for possible threats and notifies you whether the site is safe to browse or not, through its unique safety rating system. “Fast Scan” Features: Safebytes AntiMalware, using its enhanced scanning engine, gives super-fast scanning that can quickly target any active internet threat. Light-weight: This program is lightweight and can work silently in the background, and will not have an effect on your PC efficiency. 24/7 Online Support: Support service is accessible 24 x 7 x 365 days via email and chats to answer your concerns. To sum it up, SafeBytes has developed a meaningful anti-malware solution that is aimed to protect you against various malware. You can be sure that your PC will be protected in real-time once you put this software to use. So when you want advanced forms of protection features & threat detections, buying SafeBytes Anti-Malware could be worth the money!

Technical Details and Manual Removal (Advanced Users)

If you do not wish to use an automated tool and prefer to eliminate Linkury Smartbar Engine manually, you might do so by going to the Add/Remove Programs menu in the control panel and removing the offending program; in cases of web browser plug-ins, you may uninstall it by visiting the browsers Add-on/Extension manager. You’ll likely also want to reset your web browser. To be certain of complete removal, find the following Windows registry entries on your system and eliminate them or reset the values appropriately. Please note that this is for advanced users only and might be difficult, with wrong file removal leading to additional system errors. Furthermore, certain malware is capable of replicating itself or preventing deletion. Carrying out this in Safe Mode is suggested.
Files: %LOCALAPPDATA%\Smartbar\Application\Lrcnta.exe %LOCALAPPDATA%\Linkury\Application\Linkury.exe %LOCALAPPDATA%\Smartbar\Application\QuickShare.exe %USERPROFILE%\Local\AppData\Smartbar\Application\Delta.exe %ALLUSERSPROFILE%\WCService\WCService.exe %LOCALAPPDATA%\Smartbar\Application\Luckysave.exe %LOCALAPPDATA%\Smartbar\Application\Muvic.exe %LOCALAPPDATA%\Linkury\Application\Smartbar.exe %LOCALAPPDATA%\Smartbar\Application\SavePass.exe %LOCALAPPDATA%\Smartbar\Application\SafeFinder.exe %LOCALAPPDATA%\Smartbar\Application\WhiteSmoke.exe %LOCALAPPDATA%\Smartbar\Application\BrowserHelper.exe %LOCALAPPDATA%\Smartbar\Application\SnapDo.exe %LOCALAPPDATA%\Smartbar\Application\ProductsRemovalTool.exe %LOCALAPPDATA%\Smartbar\Application\MagicBox.exe Registry: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Tracing\Linkury_RASMANCS HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Tracing\Linkury_RASAPI32 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Tracing\Linkury_RASMANCS HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Tracing\Linkury_RASAPI32 HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_BROWSER_EMULATION, value: Linkury.exe HKEY_CURRENT_USER\Software\Microsoft\Installer\Products\C5670CA607D1C7C4AA305DE018401AA3 HKEY_CURRENT_USER\Software\Microsoft\Installer\Features\C5670CA607D1C7C4AA305DE018401AA3 HKEY_CURRENT_USER\Software\Linkury HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\Browser Infrastructure Helper HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LinkurySmartBar.LinkurySmartBarBandObject HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LinkurySmartBar.LinkuryMenuForm HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LinkurySmartBar.DockingPanel HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LinkurySmartBar.BandObjectAttribute HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, value: Linkury Chrome Smartbar HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Tracing\Mntz_Installer_RASAPI32 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Tracing\Mntz_Installer_RASMANCS HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Tracing\Mntz_Installer_RASAPI32 HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\sulpnar HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Stpro HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Stpro HKEY_LOCAL_MACHINE\SOFTWARE\mtPlusdax HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\mtPlusdax
Read More
Fix Windows errors 80240020, 8007002C, 80246007, 80070004
Upgrading your Windows 10 computer does not always go smoothly and you often encounter not just one but various errors so, in this post, we are going to cover several Windows 10 upgrade errors such as 80240020, 8007002C, 80246007, 80070004. All these upgrade errors are related to the Windows Update folder. Thus, you need to clear the Software Distribution folder, repair the System Image and fix System Health in order to resolve all these Windows 10 Upgrade errors. Before you get started on the steps to resolve these tons of errors, you have to disable your security program for the meantime, disconnect your peripherals, remove USBs connected to your PC and then make sure that your PC is connected to the main power supply. Once you have everything covered, carefully follow the options given below.

Option 1 – Delete Windows 10 Update Files in the SoftwareDistribution folder

The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. A lot of users tried deleting the files in this folder to fix the problem and so far it has worked. Like them, you can try clearing the Windows Update cache by simply deleting the contents of the folder named “SoftwareDistribution” since Windows apparently can’t clear and re-download the update contents once they are corrupted. Thus, deleting the contents of this folder will make Windows download the contents again which will fix the problem. To do that, follow the steps below.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net stop bits
  • After entering these commands, it will stop the Windows Update Service and the Background Intelligent Transfer Service.
  • Next, go to the C:\Windows\SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
  • Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.
net start wuauserv net start bits
Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.
  • Now Open Settings and check for Windows Updates. Windows 10 should begin the download right away.

Option 2 – Try using the DISM tool

Running the DISM Tool helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.
Note: If it happens that the Windows Update client is broken, you need to run the following command to repair it then restart your PC and click on Update once again.
DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess
Note: The Windows Upgrade error, with error code 80240020 is an expected error message that happens when the upgrade requires customer user action. Thus, you need to do the following steps to resolve this particular Windows Upgrade error.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “regedit” in the field and hit Enter to open the Registry Editor.
  • After that, navigate to this registry key: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionWindowsUpdate
  • Now right click on WindowsUpdate located in the left pane and then create a new key and name it as “OSUpgrade
  • Next, right-click in an empty space in the left pane and create a new DWORD and name it “AllowOSUpgrade” and enter “1” as its value.

Option 3 – Try running the Windows Update in a Clean Boot State.

Putting your PC in a Clean Boot state can also help you install Windows Updates or Upgrades without any trouble because, during this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to install the Windows Updates or upgrade again.
Read More
A Quick Guide to Fixing Error Code 17

Error Code 17 - What is it?

Code 17 is a typical Spotify error code. Spotify is a music streaming service. Through this software, PC users can browse songs and search by artist, album, and playlist. Simply put, it is an audio player available for BlackBerry, iOS, and Microsoft Windows desktop. You may experience error code 17 if the process fails when downloading Spotify from the internet. The error message is displayed in any one of the following formats:
Error 17: Spotify has encountered a problem and needs to close. We are sorry for the inconvenience. Spotify could not be started (Error code 17)
Some of the symptoms of this error code are program crash, slow Windows performance, and periodic system freeze.

Solution

Restoro box imageError Causes

Error 17 may be triggered by several reasons such as:
  • Viral infection
  • Incomplete installation of Spotify software
  • Corrupt download
  • Registry corruption
  • Windows Installer service terminated
To use the audio player Spotify successfully on your PC, it is advisable to fix error 17 right away on your system. Delay may cause inconvenience and limit your access to your desired program.

Further Information and Manual Repair

To repair this error code on your PC, you don’t have to hire a professional or be a technical whiz yourself. The good news is that this error is quite easy to fix. You don’t need to be technically sound to resolve it. Here are some proven methods for you to fix error code 17 on your system. So let’s get started:

Method 1 - Make sure that the Windows Installer is running

Sometimes Spotify error 17 may occur if the Windows Installer service is terminated. Therefore before you download, make sure the Windows Installer is running. This is a good way to ensure the error code 17 messages don’t pop up on your PC again. For this here’s what you need to do, first quit all programs. Now go to the start menu and in the search box type RUN, and press enter. In the Open Box, type msiexec /unregister and then press OK to confirm. After that, perform the same steps again, and now in the Open Box type msiexec /regserver and press OK to save. Reboot your PC and try downloading Spotify again. If the program successfully downloads on your system, then this means error 17 is resolved. However, if the error code still persists, then try other methods given below.

Method 2 - Use System Restore to Undo Recent Changes

Another reason for the cause of error 17 is the improper or incomplete installation of Spotify. Improper installations can configure settings and also leave bad entries in the registries. To resolve, use System Restore utility built-in Windows. By using this system tool, you can undo recent changes and resume your computer to its previous condition as it was before the proper installation was attempted. To do this, go to the start menu, then in the search box type System Restore and press enter. Go to System Restore and choose a restore point. Once you’ve selected the point, reboot your PC to activate changes.

Method 3 - Remove Viruses

Viruses can enter and damage your PC if you download software programs from unknown websites. These not only damage your PC but also hinder your ability to install desired programs successfully in this case audio player Spotify. In such an event, simply use an antivirus to remove all viruses infecting your system. After they are removed, make sure you download and install Spotify software from a trusted website.

Method 4 - Repair the Registry

Another cause of error 17 is registry corruption. This occurs due to bad entries, invalid and junk files saved in the registry. To fix the corrupt registry simply download Restoro. This is a user-friendly PC Fixer embedded with a powerful registry cleaner. This software is compatible with all Windows versions. The registry cleaner detects all registry issues, removes all file corrupting the registry, and cleans it immediately in just a few clicks. Click here to download Restoro on your PC and resolve Error 17.
Read More
How to always run the app in admin mode in W11
Each time you open an application inside your Windows 11 operating system, it is opened with standard privileges. Now, please note that your account privileges and application privileges are two different things, you might be the administrator of the system but when you open the app, it still opens with standard privilege. admin privilegesMost of the time running applications with typical settings is fine but from time to time we might have some applications that will require running with administrator privilege in order to work properly. In this case, it is very easy to do it, you just right-click and choose run as administrator. Although a very easy solution, it can be quite annoying if running the app is on a daily basis or even more times per day. If this is the case then right-clicking and choosing to run as administrator can be a daunting task, sometimes you can even forget to run it like this in heat of work and some unforeseen consequences might occur. Luckily there is an easy hack so you can open the chosen application each time as an administrator with a simple double click each time.

Setting application to run as administrator always

  1. Locate application executable file
  2. Right-click on in and choose properties
  3. Click on the Compatibility tab
  4. Check the box next to Run this Program as an Administrator
  5. Click on Apply
  6. Click on OK
From now on each time you open an application normally with a double click, it will be opened as administrator privileges.
Read More
Fix STOP 0XC000021A, error in Windows 10
Upgrading your Windows computer may not always go as expected as you could end up getting some error messages along the way. One of the error messages you can encounter is the “STOP 0XC000021A or STATUS_SYSTEM_PROCESS_TERMINATED” error. This error indicates that is some security issue within the Windows operating system. It could be that the system files have an issue and they have been modified incorrectly. Although this does not necessarily mean that malware is behind the modification, one of the applications you installed recently might have something to do with the problem. The application might have modified or corrupted some of the core system files. When you encounter this error, you will see a blue screen along with the following error message:
“Your PC ran into a problem and needs to restart. We’re just collecting some error info, and then we’ll restart for you. (0% complete) If you’d like to know more, you can search online later for this error: 0xc000021a”
This error pops up when a user-mode subsystem like the WinLogon or the Client Server Run-Time Subsystem or CSRSS has been compromised fatally and security can no longer be guaranteed in the system. Thus, the operating system switches to kernel mode, and Windows won’t be able to run without the WinLogon or the Client Server Run-Time Subsystem. This is why it’s one of the few cases where the failure of a user-mode service can shut down the system. To resolve the issue, here are some fixes that might help.

Option 1 – Uninstall programs you installed lately

  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for the concerned program and select it and then uninstall it.
Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it.

Option 2 – Perform System Restore

Performing System Restore can also help you fix the “STOP 0XC000021A or STATUS_SYSTEM_PROCESS_TERMINATED” error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 3 – Run the System File Checker or SFC scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why you’re getting the “STOP 0XC000021A or STATUS_SYSTEM_PROCESS_TERMINATED” error. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 4 – Rebuild the BCD and fix MBR

Rebuilding the BCD can help you in fixing the “STOP 0XC000021A or STATUS_SYSTEM_PROCESS_TERMINATED” error.
  • You can start by booting into the installation environment for Windows 10 from an installation media.
  • After that, click on Repair your computer and on the blue screen, select Troubleshoot and then select the Advanced options menu.
  • Next, select Command Prompt and type in the commands below one by one, and tap Enter right after you do so.
  • exe /FixMbr
  • exe /FixBoot
    • exe /RebuildBcd
The commands you entered should rebuild the BCD and repair MBR.

Option 5 – Run the CHKDSK utility

You can also run the Chkdsk utility to resolve the problem. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the Chkdsk utility comes in. The Chkdsk utility repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the commands listed below, and don’t forget to hit Enter right after you type in each one of them.
  • chkntfs /t
  • chkntfs /t:10
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status